Help Wizard

Step 1

NEXT STEP

Spotify has stopped working. Android.

Spotify has stopped working. Android.

 

Plan

Premium

Country

 Australia

Device

LG V30+

Operating System

Android 8.0

 

My Question or Issue

 My app has stopped working. I can't open it I just get a blank screen see picture attached. I am using the app no problem on my Mac and iPad. The app is up to date and the phone is up to date. Problem started 3 days ago. I have uninstalled and reinstalled the app. Turned my phone off and on many times. 

Screenshot_2018-11-26-15-02-28.png
Screenshot_2018-11-26-15-03-29.png
Reply
1 Reply

Hey @aformoftruth welcome to the Spotify Community 🙂

 

Can I ask you to try a clean reinstall on your device. Please let me know if you still have issues after trying the steps in the link.

 

I wish you a nice day 🙂

Suggested posts