I have a big problem with Spotify on my Android phone. I bought a new Android in June 2014 - Spotify worked perfectly. In September Spotify started to act weird. A pop up window with the text "Spotify has unfortunately stopped" started to appeared once in a while and every time it happend I had to close and restart Spotify. This became worse and worse and now I cant even open Spotify (wich I'm paying for every month..).
I thought it was my new mobile that was the problem so I left in in for repair. I told them about the problem, they did a huge reset on my phone but when I got it back the problem remained. My Spotify account workes perfectly with no problems at all on my computer and other phones.
This is what happens: Every time I try to open Spotify, a pop-up window appears with the text "Spotify has unfortunately stopped" . This pop-up window pops up like five times before I even had the time to press "ok" or "report". I have tried to reinstall Spotify several times, both before and after the resetof my phone and both with and without SD-card - don't work. This is the ONLY app on my phone that behaves this way.
I'm paying for Spotify Premium and I don't want to pay for something that doesn't work....
What is wrong??!
/Sanna
Solved! Go to Solution.
Hi, what phone, Android Version and Spotify version are you using?
I have a Sony Xperia Z1 compact. Android-version 4.4.4. Don't know wich Spotify version.. Think I have the latest version.
Awesome, it worked!! Thank you 🙂
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