Help Wizard

Step 1


Spotify keeps playing after being closed.

Spotify keeps playing after being closed.


Family Premium


Costa Rica 



Huawei P10 Lite


Operating System



My Question or Issue

I have Spotify open and playing, then I decide to close all the apps, I see that Spotify slides and closes, but in the notification area, Spotify keeps showing and playing. So I try to close it again by sliding it from the notification bar, but nothing. So I have to open the app again, and then I close it as I normally would do, and voila!


I already uninstalled Spotify. 

I already reset my phone from factory.


No solution. 

1 Reply

Hey @erojasmata,


Thanks for bringing this to our attention! That's not cool.


I'd recommend you to follow the steps in this post in the exact same order as given there and let us know if there's any change.


We're here for you 🙂

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