Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify randomly changes to completely different playlist/album/artist

Spotify randomly changes to completely different playlist/album/artist

Hi, first time poster here. Lately my Spotify will all of a sudden randomly change from whatever playlist/album/artist I am listening to and start playing something else. When this occurs, the icon on the right hand side changes from the arrow circle thingy to a stop sign looking thingy (see photos below).

 

Can anyone please tell me how to stop this from occurring?

 

I have tried so many "fixes" such as: logging out, clearing cache, reinstalling app, changing streaming settings to lowest, etc. It's getting kind of annoying when I'm jamming along to Metallica and it randomly goes to my 4 year old son's Wiggles playlist. Using on Samsung S21 Ultra. Premium Account.

 

Below: Player doing its normal thing.

Screenshot_20220715-111739_Spotify.jpg

 

Below: Player changing to random song and icon on right changes 

Screenshot_20220715-111454_Spotify.jpg

  

 

Reply
1 Reply

Hey @amac1984,

 

Thanks for posting in the Community.

 

The described issue looks like you've got some items in your play queue, that should be removed. Could you give removing them a try as described here?

 

Let us know how that went,

 

Cheers!

 

 

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts