Spotify stops playing after a few songs

[andischatz]

Description

When I play a playlist on my Android, usually a few songs will play normally and then suddenly the music will stop (usually when starting a new song, but rarely also in the middle of a song). This happens no matter if I'm in offline mode or not, but I'm only playing playlists that I have downloaded to the phone, not streaming ones (haven't tried it with streaming ones over WiFi).

Sometimes the app will still be open, showing the play button but no song selected, the time bar displaying 0.01 at the far right, sometimes the app will crash altogether, sometimes I get an error message ("Ungültiger Pfad" which is German for "invalid path" or "path not found").

Especially annoying when driving, by the way.

What are the steps you took to get to the error/issue?

1. I open Spotify on Android

2. I select a downloaded playlist

3. I click "Shuffle & Play"

4. I wait. 🙂

What I expected to happen

The playlist plays through

Did you restart your device when troubleshooting in section B?

Yes

Did you read the connection troubleshooting tips?

Yes, also cleared data, deleted path, re-installed and re-downloaded playlist in different quality already.

Your device

HTC One (32 GB)

Device’s Operating System

4.3 with Sense 5.5 (also happened on 4.2.2)

What type of account do you have?

Premium

Space left on your device

14 GB

Space left on your SD card (if applicable)

n/a (internal memory only)

Space left on your External SD card (if applicable)

n/a

Is your device rooted?

yes

Are you using a custom ROM, if so which one, exactly?

no

Did you set your external SD card as storage location?

no

Did you manually install an older version before installing the latest version from the Play Store?

no

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

n/a

If you said "No", when does the issue not occur?

n/a

My mobile Spotify version

0.7.2.402-g40e8dcb4

My desktop Spotify version (if applicable)

n/a

My mobile provider and country

T-Mobile Germany

My username

andischatz

Do you have a Spotify (non-Facebook) login?

no

Are you logging in with Facebook or with your Spotify login details?

Facebook login

Do you have any screenshots you can attach to more clearly explain your issue?

no

[bentbad]

I am having this problem as well .. I am a premium user. and use spotify at work, so it plays on my samsung galaxy s5 all day and has been playing nicely since December. but just the other day started to stop playing after one or two songs but only when playing from my music songs. Spotify radio works flawlessly. I have cleared the cache, restarted, logged out and back in restarted my samsung galaxy s5, uninstalled  spotify and reinstalled after restart ..... not sher i have an antivirus program..But I am looking into it.. spent the last couple days looking for a solution guess I am saying HELP..

[Daniel]

---

@bentbad wrote:

I am having this problem as well .. I am a premium user. and use spotify at work, so it plays on my samsung galaxy s5 all day and has been playing nicely since December. but just the other day started to stop playing after one or two songs but only when playing from my music songs. Spotify radio works flawlessly. I have cleared the cache, restarted, logged out and back in restarted my samsung galaxy s5, uninstalled  spotify and reinstalled after restart ..... not sher i have an antivirus program..But I am looking into it.. spent the last couple days looking for a solution guess I am saying HELP..

---

If you have a quick search of the forum there are a lot of reports of this since the last updsate. My recommendation is grab the previous apk and install this manually.

Remember to disable automatic updates on the Play Store else you may find yourself back on this buggy version.


You can find a link to the previous version via my signature.

[dehnstrom]

What finally worked for me -and it was like a miracle- was removing my
(very full) micro sd. It was a suggestion from the Samsung guy at best buy,
and I didn't believe it would be the problem because I had plenty of
storage space on my phone. He was right. I hope this helps.

[grimson]

The newest version, 2.3.0.794 fixed my problem with playback stopping after my local synced files. Thank you very much for the link to the latest apk 😄

[grimson]

Okey, I was wrong. It doesn't work. But I have localized the issue. When I have my Bluetooth headset connected the playback always stops after a local synced file. This never happens with a wired headset or when I play through the speaker. I have no idea what to do about it. I have used my Bluetooth headset for a year and never had any problems until last week.

[bentbad]

Thank you Daniel for the links...I am hopping this will work..but the true test will be tomorrow provided i am in the shop all day, other wize Monday..I uninstalled version 2.2.0.636 and installed version 2.3.0.794  if that dose not work i guess i will try version 2.2.0.621 .

Again Thank You for your help and support  plus the links the Spotify Version History is wonderful  🙂

[Fuwlz]

Had the same problem, tried installing the latest Spotify version from Daniel. Have played around 5-6 songs now and it's  still going.

Edit: Aaaand playback stops again on version 2.3.0.794... Going to try the older 2.2.0.621 version now.

Edit 2: Nope, playback still stops, I'm done, fix this **bleep**!

Edit 3: Hell, my songs even disappear...

[Fuwlz]

Well have fun reading

Description:
After one or two songs Spotify just stops playing (most of the times at the end of the song). The Error occurs on both of my Android devices. I've seen many threads and posts about this issue, but it still doesn't seem to be fixed.

What are the steps you took to get to the error/issue?
(We need to know what you are doing so we can do the exact same to try and get the same error)
1. Import songs
2. Playing them

What I expected to happen:
To play songs without having to press the next button all the time

Did you restart your device when troubleshooting in section B?
Yes

Did you read the connection troubleshooting tips?
No, but it isn't relevant.

Your device
OnePlus One
Nvidia Shield tablet

Device’s Operating System:
Android 4.4.4 on the OnePlus
Android 5.0.1 on the tablet

What type of account do you have?
Premium

Space left on your device:
Space left on your SD card (if applicable)
Around 50GB on my Phone
Around 2GB on the tablet

Space left on your External SD card (if applicable)
N/A for phone
20GB on tablet

Is your device rooted?
No on both.

Are you using a custom ROM, if so which one, exactly?
The OnePlus One runs CyanogenMod 11S but I don't think it's relevant

Did you set your external SD card as storage location?
No on both

Did you manually install an older version before installing the latest version from the Play Store?
No

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
No, since it only happens to synced songs.

If you said "No", when does the issue not occur?
When i'm offline and online.

My mobile Spotify version:
2.2.0.636

My mobile provider and country:
Hi, The Netherlands.

My username:
Frietzakjee

Do you have a Spotify (non-Facebook) login?
Yes.

Are you logging in with Facebook or with your Spotify login details?
Tried both, but I'm usually logging in with Facebook.

Note:
I've literally tried everything. Deleting cache memory, both from the phone and from Spotify. Restarting. Logging in with Facebook and logging in with my username. Deleting the whole app and redownloading it.

Fix this, I'm ain't paying you for a music service that doesn't work. 

[Fuwlz]

I got an e-mail from the Dutch Spotify support center. They told me to hold my tablet in portrait position and this worked.

I also started the Spotify app holding my phone in landscape mode and then switching to portrait mode. So far so good. I'll keep you guys up-to-date on how this works. But I have a feeling it's fixed.

[Raff51]

Downloaded songs.

It just started within the last few days.

[bentbad]

Well today was the test..it went poorly as before only one sometimes two songs would play then stop. I did not that in settings on my phone under Data usage, Data usage Cycle , was checked so I unchecked that and then 4 or 5 songs would play, so i started to Stop as many running processes as i could but this did not help still not working ..the thing is iI have not installed or used any app's on this phone before or after it started to not work...guess maybe Spotify is just not ready for me or my phone ..so thinking if this is not worked out before my next payment . I may well bail on Spotify 

[Fuwlz]

I'm sure Spotify just needs an update. But God knows how long that's gonna take.

[dirknb-us]

I just got a new Android phone last week and have been extremely frustrated to discover this problem between Spotify and Android phones.  In perusing this thread it appears that this issue has existed for quite some time.  Is Spotify going to resolve this anytime soon, or should I just start looking around for a different music service?

[bentbad]

well last night I got busy and un-installed as many app's from my phone as i figured I could. All but Spotify, Shut down my phone and restarted after each uninstall .... Also in Spotify under settings I saw that Device Broadcast Status was on. Turned that off. Then just before bed time I saw Spotify updated on it own from version 2.3.0.794 to Version 2.3.0.828. Anyway tried it to day in the shop (work) and it worked perfectly all day

So I am not sure what fixed it .. but problem solved .. hope the rest of you are also fixed up 🙂

[Fuwlz]

I can confirm that the update fixed it.

[Raff51]

Nice !!

[Kore7759]

I had similar problems.  I noticed I didn't get any commercials so I believe this has something to do with it.  I am also using corporate internet.  I was logged in and linked to facebook.  I switched profile to private session and commercial came up.  Now songs are back to normal and ads are back as well.

[Blutarsky]

I have the same problem. All of a sudden Spotify quits playing after about 5 minutes of playback...What can I try?

4.1.0.868

[Fuwlz]

Wait for an update.
Also, this thread is month's old, someone close it.

[Blutarsky]

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