Spotify won't download music

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Spotify won't download music

djmissons
Regular
Hello. I have had spotify premium forna few months now. I'm running it on my galaxy s4, this is the only device I have, I am nowhere near the download limit. I have just installed the kitkat software update if that helps? Thanks.
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Solution!

Re: Spotify won't download music

Joe
Community Legend

Try adding them to a playlist then follow the instructions in this FAQ. Do you get an error message?

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Re: Spotify won't download music

Merik
Community Legend

Hey there! Welcome to the community!

 

Are you receiving any error messages? Can you check here, and see if you already have three offline devices. Also do you have enough storage space on your phone? Also, can you provide the steps are you doing to download the music?

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

Re: Spotify won't download music

Joe
Community Legend

@djmissons I've moved your post over to the android section for you.

Re: Spotify won't download music

djmissons
Regular
I checked and I just have the one devive synced. Plenty of memory on my phone. I'm touching the three dots next to the song itself to download like I usually do.

Re: Spotify won't download music

Joe
Community Legend

Is this happening on all tracks or just a specific one? Is it a local file?

Re: Spotify won't download music

djmissons
Regular
I've got about six saved tracks I want to download and it's happening to all of them. I'm not sure if it's a local file or not

Re: Spotify won't download music

Joe
Community Legend

Are those all in a playlist and, if so, any chance of a link to it?

Re: Spotify won't download music

djmissons
Regular
No not in any playlist. Just a few singles from various artists.
Solution!

Re: Spotify won't download music

Joe
Community Legend

Try adding them to a playlist then follow the instructions in this FAQ. Do you get an error message?

Re: Spotify won't download music

djmissons
Regular
Ok it's worked. Managed to download them. Thanks for the help!
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