Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Stop listening

Stop listening

I have a premium account (I don't think it's important in this question). When I'm listening any playlist, after some minutes it stops and the app stop working too. I have to open again Spotify and select (again) the playlist or the song. (It happens con a Samsung Galaxy S4 and a Galaxy J7)
Reply
1 Reply

@enahuelt

 

Samsung introduced an agressive power saving option which is closing Spotify when the application is sent to the background or the screen display turned off.

 

Check this thread:

 

https://community.spotify.com/t5/Help-Android/Stops-playing-on-Samsung-Galaxy-S7-Edge/m-p/1311156/

 

There is a battery saving option that you may need to turn off. More info here:

 

https://community.spotify.com/t5/Help-Android/PSA-Samsung-users-please-read/td-p/1334731 

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random