Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Sync Issues

Sync Issues

Hello there,

 

I was an Unlimited user but have been pushed up to Premium after the release of the new Android app, that is perfectly timed with me going on holiday. I just don't know if I am doing something wrong but some of the songs I have selected just won't sync to my phone.

 

For example, in my starred playlist 25 of the 33 songs have the little musical note but some don't, and are unavailable for play, although it seems that the Spotify software thinks they are synced.

I also cannot remove the playlists from my phone, after deselecting spotify shows them as unavailable but after reselecting they are instantly transferred, as though never deleted in the first place.

 

Thanks for any help,

Matt

Reply
0 Replies

Suggested posts