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Device
Samsung J7
Plan
Premium
Operating System
Android Oreo
My Question or Issue
The button on the Android app for displaying the current queue doesn't work any longer. This just started a day or two ago.
Solved! Go to Solution.
Hello @hemophobe, thanks for posting!
This is strange, everything is fine on my end. Try some of these steps to see if it will work.
Thanks, Martin. I believe your suggestion did the trick. BTW, I knew the problem was unrelated to touch sensitivity because the queue button was greyed out, indicating the function was unavailable. After I accessed the queue the way you suggested and restarted the phone, the show queue button worked again. For good measure, I then cleared the cache and data and restarted the phone again. After doing that, the "song added to queue" notification started showing, which hadn't been the case since the major app update several weeks ago. (I mistakenly assumed Spotify had removed the notification as part of the update.)
Hello @hemophobe, thanks for posting!
This is strange, everything is fine on my end. Try some of these steps to see if it will work.
Thanks, Martin. I believe your suggestion did the trick. BTW, I knew the problem was unrelated to touch sensitivity because the queue button was greyed out, indicating the function was unavailable. After I accessed the queue the way you suggested and restarted the phone, the show queue button worked again. For good measure, I then cleared the cache and data and restarted the phone again. After doing that, the "song added to queue" notification started showing, which hadn't been the case since the major app update several weeks ago. (I mistakenly assumed Spotify had removed the notification as part of the update.)
Cool! I'm glad you're all good now : )
Yeah after big updates that also changes the app interface it is possible to be some minor bugs like this. Things like restarting the phone, loggin out and in, clearing the cashe etc.. almost always do the trick.
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