Announcements

Help Wizard

Step 1

NEXT STEP

The app keep pausing with out me pausing it?it plays well in air plain mode

The app keep pausing with out me pausing it?it plays well in air plain mode

I play music and a few sec or min latter the music pauses. If I set It on air plain mode it plays well no interruptions. This is on my galaxy note 24 using Samsung wireless head phones.
Reply
1 Reply

Hey there, 

 

Thanks for getting in touch about this here in the Community. 

 

You mentioned that the app only works fine in Offline mode, could you check if you come across the same behavior on other devices as well? 

 

Also, does this only happen when you're using your headphones or when you're streaming directly on your phone as well? 

 

If it happens on multiple devices with or without headphones, it's recommended you secure your account by following the steps below:

 

  1. Log in to your account page and scroll all the way to the bottom.
  2. Select SIGN OUT EVERYWHERE.
  3. Request a password reset by visiting this article.

It's also worth checking the apps that are linked to your Spotify account on your account page under Apps and remove any you don't recognize. You can find out more tips on how to protect your account here.


Keep us posted.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random