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Unable to log into my spotify account on phone

Unable to log into my spotify account on phone

Hi I am using a oneplus phone. I installed spotify and tried logging in. It gave me the error incorrect usrname/ password. I re-installed the app and then changed the password but I am still getting the same error. I am using a one plus phone. Kindly let me know what to do



2 Replies

Have you tried logging in with Facebook?

Hey @smak86,


Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.


After that, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account.


Hope it helps. 🙂

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