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Unable to navigate using my Roku remote

Unable to navigate using my Roku remote

I tried to use Spotify on my Roku last night after having been away for a few days.  To my dismay, I found that I am now unable to navigate using my Roku remote.  One light touch and I'm rushed up or down a list multiple levels, almost always past any listing that I wanted to select.  As a veteran and very weary ebay user, I can't help but wonder whether some "enhancements" have been made (enhancements that are probably irrelevant to me) that have caused this problem.

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That issue with Roku has been reported in the past so I don't think it has been caused by an update. Unfortunately I'm not aware of a solution. 

Peter
Spotify Community Mentor and Troubleshooter

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Hi,

 

Which Roku are you using? I was using Spotify on my streaming stick yesterday with no issues. The Spotify app on the Roku hasn't been updated in a while so would suspect it may be more an issue with the Roku firmware or just some delays (I do experience this, lagging and then sometimes I've found it getting locked into a scroll. But on the main menu or Netflix app), I guess it can happen anywhere.

 


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