Announcements
We're aware that some of you are currently experiencing issues with redeeming your gift cards! We'll keep you posted here.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unwanted reverb on songs played on my Android device

Solved!

Unwanted reverb on songs played on my Android device

Hi, I am currently getting unwanted reverb on my Android device. I just noticed it today when I updated the app to the latest version. There is no option to turn it off. It is on nearly every track in my daily mix, and was most notable on Gantz Graf by Autechre and Squarepusher songs. It sounds like a bad concert hall reverb and is especially noticeable as the tail of the reverb follows through from one song into another as I skipped through the playlist. I am an audio engineer by trade so it really takes away from my user experience of the product and if I cannot find a way to turn it off I will definitely cancel my subscription. 

Reply

Accepted Solutions
Marked as solution

Hey BuggyBug,

Sorry to hear about your issues, I think the reverb may be caused by one of your phones settings, the best way to check is goto your Spotify settings and scrolling down to Equalizer and tap on it, you will likely get a warning box, that is ok, it will then take you to Sound Alive and here you can check your settings or even reset them to default if you wish!

Good luck,
Jordan

View solution in original post

4 Replies
Marked as solution

Hey BuggyBug,

Sorry to hear about your issues, I think the reverb may be caused by one of your phones settings, the best way to check is goto your Spotify settings and scrolling down to Equalizer and tap on it, you will likely get a warning box, that is ok, it will then take you to Sound Alive and here you can check your settings or even reset them to default if you wish!

Good luck,
Jordan

That sorted it for me Jordan, thanks for your help. 

No worries mate, glad I could help! Now go and enjoy your songs without that annoying reverb 😛

Best,
Jordan

Find in the app store an app that is an Equalizer and volume control. You
will notice the difference.

Suggested posts