Urgent - Serious crashing on every time

[goze311]

Plan

Premium

Country

Malaysia

Device

Samsung Galaxy S10 Plus

Operating System

 Android 9.0 

My Question or Issue

Every time I open Spotify I tried to back / Next / Pause / Resume always will crash showing Spotify isn't response, what happen on this issue ! I have tried reinstall or clear data and clear cache on my phone still same last time I using iPhone does have this kind of issue , Pls reply and solve my issue asap

[Jessica198930]

Found this on a Samsung forum. My s10+ was doing the same on bluetooth car/speaker/aux earphones even! It looks like a battery saving setting.

This seems to have worked...

- Open Settings
- Search for "Optimise battery usage"

- Click on "Apps not optimised" and select "All"
- Search for Spotify and disable battery optimization 

- Done!

Hope this works for you!