Volume diminui

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Volume diminui

12142137719
Newbie
Hello guys,
I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change in the connection. Detail the volume decreases even alone when I'm playing music saved on your device (offline). The problem happens in Moto X 2, Android marshmallow. The iPhone 6 did not. Can anyone help?
1 Reply

Re: Volume diminui

Rock Star 21
Rock Star 21
Hi, welcome to the community!

Try going into Settings, then Music and the turn off Sound Check (this is Settings for your phone, not Spotify settings).

Hope it works!
BittencourtRock Star 21
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