Announcements

Help Wizard

Step 1

NEXT STEP

Whenever I switch to different apps it automatically stops playing music

Whenever I switch to different apps it automatically stops playing music

I have not played any kind of video or audio so that the music get stoped and I reinstall it many times but stills same problem
Reply
2 Replies

Hey,

 

Thanks for reaching out.

 

This sounds like an issue with your phone's settings. Make sure that the Spotify app is allowed in the background and that it's set as an exception in any battery- or memory-optimizing settings. To be on the safe side, run a clean reinstall before changing any settings.

 

If that doesn't help, send us your device model, OS version and Spotify app version so we can investigate further.

 

Cheers,

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

But what's 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random