Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I try to play dumb people town, or was playing episodes earlier this month and now it doesn't.
I try to play dumb people town, or was playing episodes earlier this month and now it doesn't.
Casual Listener
342 Views
2 replies
0 likes
Não consigo escutar as músicas da Ariana Grande como posso resolver isso??
Não consigo escutar as músicas da Ariana Grande como posso resolver isso??
Spotify Star
441 Views
4 replies
0 likes
Cleared caches in phone and app, turned shuffle icon to grey, turned icon on and off, deleted app and re-installed.
Cleared caches in phone and app, turned shuffle icon to grey, turned icon on and off, deleted app and re-installed.
Moderator
270 Views
1 replies
1 likes
I was looking at the lyrics of Kotikonnut by Korpiklaani on Android, and I was greeted with Japanese letters. On Musixmatch, the lyrics aren't even translated to Japanese, and all other songs seem to have their lyrics working correctly. I do not live...
I was looking at the lyrics of Kotikonnut by Korpiklaani on Android, and I was greeted with Japanese letters. On Musixmatch, the lyrics aren't even translated to Japanese, and all other songs seem to...
Casual Listener
424 Views
2 replies
0 likes
We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app that "plays" without sound it Spotify. We've uninst...
We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app ...
Visitor
4247 Views
11 replies
0 likes
Since the recent update, the playback slider isn't working. Usually we could drag and choose the time point of interest to listen or when a specific lyric is tapped it starts playing from that point. But now both of these are completely unresponsive....
Since the recent update, the playback slider isn't working. Usually we could drag and choose the time point of interest to listen or when a specific lyric is tapped it starts playing from that point....
Visitor
599 Views
3 replies
0 likes
PlanFree/PremiumCountryPhilippinesDeviceVivo Y20i V2032Operating SystemAndroid 12 My Question or IssueSo I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Effects thing on my Spotify app which has different sound effects, such as Pan...
Plan Free/Premium Country Philippines Device Vivo Y20i V2032 Operating System Android 12 My Question or Issue So I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Ef...
Casual Listener
1596 Views
3 replies
0 likes
PlanPremiumCountryNetherlandsDeviceFairphoneOperating SystemAndroid My Question or IssueSome time ago I had a decent list of tracks I had on my PC in local files to spotify, and then used spotify to sync the playlists and download them to my phone. A...
Plan Premium Country Netherlands Device Fairphone Operating System Android My Question or Issue Some time ago I had a decent list of tracks I had on my PC in local files to spotify, ...
Moderator
302 Views
1 replies
0 likes
na barra de notificações a capa do álbum não aparece ou fica com a foto de um outro álbum
na barra de notificações a capa do álbum não aparece ou fica com a foto de um outro álbum
Moderator
900 Views
1 replies
0 likes
I've tried to enable normalizing the music volume, but it still persists when I minimize the app or lock my phone screen. It starts occurring a few weeks ago. My application is the latest version.
I've tried to enable normalizing the music volume, but it still persists when I minimize the app or lock my phone screen. It starts occurring a few weeks ago. My application is the latest version.
Moderator
285 Views
1 replies
0 likes
Keep setting to offline mode. All my songs are downloaded and then I find out it automatically switches to online and is using my data
Keep setting to offline mode. All my songs are downloaded and then I find out it automatically switches to online and is using my data
Moderator
303 Views
1 replies
0 likes
So on my android whenever i play a song it usually stops after 1 minute or so.. I don't have this problem on the pc at home but whenever I play a song on my mobile in the bus or (at work ) it stops after 1 minute..
So on my android whenever i play a song it usually stops after 1 minute or so.. I don't have this problem on the pc at home but whenever I play a song on my mobile in the bus or (at work 🙈) it...
Moderator
601 Views
1 replies
0 likes
It is showing "try again" and 'please check you number "But the number is correct
It is showing "try again" and 'please check you number " But the number is correct
Spotify Star
320 Views
1 replies
0 likes
Devo regalare spotify ( rinnovo)Come devo fare?
Devo regalare spotify ( rinnovo) Come devo fare?
Moderator
244 Views
1 replies
0 likes
So like I can't use seek feature I am not able to do skip forward while playing a song I have uninstalled and then reinstalled the app twice if I am having same issue my device is Vivo v21 and I have tried different music apps they are working fine w...
So like I can't use seek feature I am not able to do skip forward while playing a song I have uninstalled and then reinstalled the app twice if I am having same issue my device is Vivo v21 and I have...
Moderator
817 Views
1 replies
1 likes
The autoplay mode changed, and play same music or playlist over and over, not changing to a different radio or something
The autoplay mode changed, and play same music or playlist over and over, not changing to a different radio or something
Moderator
253 Views
1 replies
0 likes
I use the Spotify app version 8.8.44.527 on a Google Pixel 6A with Bluetooth in my car, a 2016 Prius. Most often, it works beautifully, but sometimes it just stops. The controls do not indicate that it is paused. Pressing the pause button multiple ti...
I use the Spotify app version 8.8.44.527 on a Google Pixel 6A with Bluetooth in my car, a 2016 Prius. Most often, it works beautifully, but sometimes it just stops. The controls do not indicate that ...
Regular
1835 Views
8 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating System(Latest Android version for Galaxy S8, as of 2023-06-19) My Question or IssueMusic pauses mid-stream for 3 seconds, every 30-60 seconds.Persistent streaming only causes the app to later on...
Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System (Latest Android version for Galaxy S8, as of 2023-06-19) My Question or Issue Music pauses mid-stream for 3 sec...
Casual Listener
714 Views
3 replies
0 likes
PlanFree CountryUk DeviceTablet Operating SystemAndroid My Question or Issue Some of the podcasts I listen to won't play (timer stays at 00.00 even when I try skip further into podcast) or download (download % stays at 0), This problem is affecting a...
Plan Free Country Uk Device Tablet Operating System Android My Question or Issue Some of the podcasts I listen to won't play (time...
Moderator
1041 Views
9 replies
0 likes
Plan: PremiumCountry: AustraliaDevice: Samsung S21Operating System: Android When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the top. And when interacting with the scroll bar it does not allow the ...
Plan: Premium Country: Australia Device: Samsung S21 Operating System: Android When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the to...
286 Views
0 replies
0 likes
