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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847061 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847061 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16167 Views
  • 3 replies
  • 0 likes
  • 16167 Views
  • 3 replies
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Superuser Contribution Song details stuck on Audi MMI

PlanPremiumCountryPolandDeviceXiaomi Remi 5 Plus, Audi MMIOperating SystemAndroid 8.1.0 Recently I have problems with spotify and Audi MMI.When playing music via bluetooth, the progress bar sometimes gets stuck. Sometimes when changing songs using th...

  • Casual Listener
  • Plan Premium Country Poland Device Xiaomi Remi 5 Plus, Audi MMI Operating System Android 8.1.0     Recently I have problems with spotify and Audi MMI. When playing music ...
  • Jeremy
  • Spotify
  • 601 Views
  • 3 replies
  • 1 likes
  • 601 Views
  • 3 replies
  • 1 likes

Superuser Contribution Bug: podcast episodes marked "played"

PlanFreeCountryU.S.DevicePixel 4a 5gOperating SystemAndroid 11My Question or IssuePodcast episodes marked "played" auto-play after a different episode is finished. Normally a played episode is skipped on auto next episode

  • Casual Listener
  • Plan Free Country U.S. Device Pixel 4a 5g Operating System Android 11 My Question or Issue Podcast episodes marked "played" auto-play after a different episode is finished. Normally a played...
  • Jeremy
  • Spotify
  • 290 Views
  • 3 replies
  • 0 likes
  • 290 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sleep Timer Disappeared - Android

PlanPremiumCountryNew ZealandDeviceHuawei Mate 20 ProOperating SystemAndroid Version 9 / EMUI 9 My Question or IssueThe sleep timer has disappeared? It was definitely available (I always use it), now after re-installing Spotify it is gone. It's like ...

  • Visitor
  • Plan Premium Country New Zealand Device Huawei Mate 20 Pro Operating System Android Version 9 / EMUI 9   My Question or Issue The sleep timer has disappeared? It was definitely avail...
  • MafeG
  • Spotify Legend
  • 23368 Views
  • 20 replies
  • 4 likes
  • 23368 Views
  • 20 replies
  • 4 likes

Superuser Contribution Spotify Pausing in Car - Android

PlanPremiumCountryUSADeviceGalaxy s8/Car stereo/Bluetooth My Question or IssueFor some reason, for the past 2 days I have been experiencing a lot of pausing with Spotify while I'm in my car. I put my phone in my purse and lay it on the floor of my ca...

  • Newbie
  • Plan Premium Country USA Device Galaxy s8/Car stereo/Bluetooth     My Question or Issue For some reason, for the past 2 days I have been experiencing a lot of pausing with Spotify ...
  • Alex
  • Moderator
  • 3103 Views
  • 5 replies
  • 1 likes
  • 3103 Views
  • 5 replies
  • 1 likes

Superuser Contribution Podcast filter glitch

PlanPremium CountryUK DeviceGoogle Pixel 3a XL Operating SystemAndroid 11 My Question or Issue Playing podcasts on my laptop is fine - when I listen on my phone, they play in random order. I read a solution to this is to download them, which has help...

  • Visitor
  • Plan Premium   Country UK   Device Google Pixel 3a XL   Operating System Android 11     My Question or Issue   Playing podcasts on my laptop is fine - whe...
  • Kiril
  • Moderator
  • 1938 Views
  • 40 replies
  • 1 likes
  • 1938 Views
  • 40 replies
  • 1 likes

Superuser Contribution [Connect] Issue with Android 11

My Spotify App stops playback when connected with a JBL Clip 3 speaker at intermittent times. The phone is a Samsung S10e which recently upgraded to Android 11 software. Did not have these issues with previous Android versions.

  • Visitor
  • My Spotify App stops playback when connected with a JBL Clip 3 speaker at intermittent times. The phone is a Samsung S10e which recently upgraded to Android 11 software. Did not have these issues wit...
  • Novy
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • Connect
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track title colour on "Artist Page" -> "Liked songs"- a UI, State and Responsiveness Issue,

PlanPremiumCountryUnited Kingdom Device(Galaxy Note Operating System(Android 9 (Pie)) My IssueHi,I'm a long-term Spotify user, and have an interest in User Experience design.I have noticed a slight UI discrepancy, along with some quite unexpected UI ...

inconsistent colouring.jpg search library.jpg track green.jpg 1.jpg
  • Casual Listener
  • Plan Premium Country United Kingdom   Device (Galaxy Note 😎 Operating System (Android 9 (Pie))   My Issue Hi, I'm a long-term Spotify user, and have an interest in ...
  • MafeG
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • color
    Colour
    gray
    grey
    liked
    portishead
    songs
    UI
    UX
  • 209 Views
  • 1 replies
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Superuser Contribution Spotify crashes when I take pictures

Hi! I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.

  • Regular
  • Hi!   I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.
  • Eni
  • Moderator
  • 2253 Views
  • 5 replies
  • 1 likes
  • 2253 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify is trying to play

PremiumCountryBelgiumOperating SystemAndroid 11 My Question or IssueHello,I have this notification untill I start playing something, just because I've put the widget on the homescreen...How can I get rid of this?Thank you

  • Casual Listener
  •   Premium Country Belgium Operating System Android 11   My Question or Issue Hello, I have this notification untill I start playing something, just because I've put the widget on t...
  • Alex
  • Moderator
  • 413 Views
  • 1 replies
  • 1 likes
  • 413 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android] About Spotify Mi phone user bottom navigation bar immersion adaptation problem

About Spotify Mi phone user bottom navigation bar immersion adaptation problemHello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was using Spotify.The navigation bar at the bottom of Xiaom...

  • Regular
  • About Spotify Mi phone user bottom navigation bar immersion adaptation problem Hello, I'm glad to be here to communicate with you. I am a user of Xiaomi mobile phone. I found a problem when I was ...
  • ming3342
  • Casual Listener
  • 250 Views
  • 4 replies
  • 2 likes
  • Android
  • 250 Views
  • 4 replies
  • 2 likes

Superuser Contribution [after update nothing will load]

Premium plan, Fairphone 3+, android 10. After an update of Spotify a few days ago, the only thing that loads in the app is home screen. As I try playing something from there, nothing will play. Load my library? Nothing but a loadscreen. Search for an...

  • Visitor
  • Premium plan, Fairphone 3+, android  10.  After an update of Spotify a few days ago, the only thing that loads in the app is home screen. As I try playing something from there, nothing wi...
  • CarlosE
  • Moderator
  • 189 Views
  • 3 replies
  • 0 likes
  • 189 Views
  • 3 replies
  • 0 likes

Superuser Contribution Artist name is NOT centered

Hi! So as of recently I've noticed how some artists name (inside of an Album or EP) isn't centered and it's just bugging me out wayyy more than it should. I'm on a Samsung Galaxy S21 with version: 8.6.72.1121

  • Casual Listener
  • Hi! So as of recently I've noticed how some artists name (inside of an Album or EP) isn't centered and it's just bugging me out wayyy more than it should.   I'm on a Samsung Galaxy S21 with ve...
  • Eni
  • Moderator
  • 191 Views
  • 3 replies
  • 1 likes
  • 191 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Equalizer stops working

PlanPremiumCountryGermanyDeviceLenovo Tab M10 FHD PlusOperating SystemAndroid 10 My Question or Issue The Equalizer stops working randomly or when I select a different track. When I open it, it starts again. The button shows it as active.

  • Casual Listener
  • Plan Premium Country Germany Device Lenovo Tab M10 FHD Plus Operating System Android 10   My Question or Issue   The Equalizer stops working randomly or when I select a different...
  • CarlosE
  • Moderator
  • 835 Views
  • 3 replies
  • 0 likes
  • Other
  • 835 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android Auto - Liked songs under Artist Tab won't play

PlanPremiumCountryUSADeviceGalaxy S10 My Question or Issue. I select liked songs under the artist tab in Android Auto and instead of playing the liked songs for that specific artist, it plays the last liked song I added to my library.

  • Regular
  • Plan Premium Country USA Device Galaxy S10   My Question or Issue.  I select  liked songs under the artist tab in Android Auto and instead of playing the liked songs for that ...
  • Eni
  • Moderator
  • 903 Views
  • 19 replies
  • 1 likes
  • 903 Views
  • 19 replies
  • 1 likes

Superuser Contribution Help - Spotify pauses every 30secs on Kindle Fire

Hi all. Hoping for some help.I have a fairly old Kindle Fire - 5th generation, currently running Fire OS 5.6.8.0 (626547120). I have Spotify Premium on a family plan. My issue is that when I play anything on Spotify on the Kindle Fire, Spotify automa...

  • Casual Listener
  • Hi all. Hoping for some help. I have a fairly old Kindle Fire - 5th generation, currently running Fire OS 5.6.8.0 (626547120). I have Spotify Premium on a family plan. My issue is that when I play a...
  • Kiril
  • Moderator
  • 198 Views
  • 3 replies
  • 0 likes
  • 198 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Alexa stop playing"

PlanFreeCountryUK DeviceHD Fire 8th GenOperating SystemFire OS My Question or IssueWatching the screen I can see play toggle to pause but instantly toggle back to play.How do you get spotify to stop playing via the tablet as if I unmute the Mic on my...

  • Casual Listener
  • Plan Free Country UK   Device HD Fire 8th Gen Operating System Fire OS   My Question or Issue Watching the screen I can see play toggle to pause but instantly toggle back to play...
  • Kiril
  • Moderator
  • 384 Views
  • 3 replies
  • 0 likes
  • 384 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't Search Playlist

PlanPremiumCountryUSADeviceSamsung S10eOperating SystemAndroid 11 My Question or IssueAs of today, I am unable to search through playlists on my phone. Yesterday playlists had a search bar at the top and I specifically used it to find a song. Today i...

  • Newbie
  • Plan Premium Country USA Device Samsung S10e Operating System Android 11   My Question or Issue As of today, I am unable to search through playlists on my phone. Yesterday playlists ha...
  • MafeG
  • Spotify Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile] Move "new releases" to the top of the home screen

New music is important to Spotify listeners. We want to know when our favorite bands come out with a new song or album. It is difficult to find the "new releases" section in the homepage. It's usually 3/4 the way down the page, and sometimes I can't ...

  • Visitor
  • New music is important to Spotify listeners. We want to know when our favorite bands come out with a new song or album. It is difficult to find the "new releases" section in the homepage. It's usuall...
  • CarlosE
  • Moderator
  • 201 Views
  • 1 replies
  • 1 likes
  • Mobile
  • 201 Views
  • 1 replies
  • 1 likes

Superuser Contribution Annoying Try Saying message will not go away

PlanPremiumCountryUSADeviceSamsung Galaxy S21Operating SystemAndroid 11 My Question or IssueAfter a recent update, now Spotify in Car Mode will repeatedly flash a message on screen asking me to "Try Saying" something, like go to next track, or show m...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S21 Operating System Android 11   My Question or Issue After a recent update, now Spotify in Car Mode will repeatedly flash a messag...
  • Ver
  • Spotify Legend
  • 1817 Views
  • 20 replies
  • 2 likes
  • 1817 Views
  • 20 replies
  • 2 likes

Solved!!Superuser Contribution Android app crashes during playback after a few minutes

PlanPremiumCountryNLDeviceBlackview BV 9900 ProOperating SystemAndroid 10My Question or IssueHi there,The Spotify Andoid app crashes every time after a few minutes playback.It does not freeze, it stops competely (also dissapaers from memory). I’ve re...

  • Regular
  • Plan Premium Country NL Device Blackview BV 9900 Pro Operating System Android 10 My Question or Issue Hi there, The Spotify Andoid app crashes every time after a few minutes playback. It d...
  • MafeG
  • Spotify Legend
  • 1648 Views
  • 19 replies
  • 2 likes
  • 1648 Views
  • 19 replies
  • 2 likes