Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375541 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Anytime I open the app, it just loads for some minutes and then it brings up the "try again and dismiss" screen
Anytime I open the app, it just loads for some minutes and then it brings up the "try again and dismiss" screen
Spotify Star
572 Views
1 replies
0 likes
Hey,Not sure what can I do to fix my problems. I hand completely uninstall and reinstalled the app which helped a little but not with everything. I was running into these 3 problems:1. Random playback pauses2. Android auto display is grey. Icon is al...
Hey, Not sure what can I do to fix my problems. I hand completely uninstall and reinstalled the app which helped a little but not with everything. I was running into these 3 problems: 1. Random pla...
307 Views
0 replies
0 likes
Using the Android App, the new Beta DJ takes up the entire screen (on 4/13/2023). I want to be able to dismiss or hide the DJ interface. How can I do that? If I can't do that, please add that feature. I am able to dismiss the Artist specific mixes us...
Using the Android App, the new Beta DJ takes up the entire screen (on 4/13/2023). I want to be able to dismiss or hide the DJ interface. How can I do that? If I can't do that, please add that feature...
Not applicable
5090 Views
8 replies
4 likes
PlanPremiumCountrySouth Korea DeviceSamsung Galaxy S22+Operating SystemAndroid My Question or IssueWhen I add a song to a que by sliding it, it closes the app automatically like the video below. Edit) I've tried clearing cache, but it didn't work out...
Plan Premium Country South Korea Device Samsung Galaxy S22+ Operating System Android My Question or Issue When I add a song to a que by sliding it, it closes the app au...
Moderator
772 Views
3 replies
1 likes
Spotify can't find my Android Phone, it doesn't show up in the Devices list and I can't sync my local MP3 playlists to it. Both the PC and Spotify are on the same network. Both Spotifys are logged in to the same account and can access the internet an...
Spotify can't find my Android Phone, it doesn't show up in the Devices list and I can't sync my local MP3 playlists to it. Both the PC and Spotify are on the same network. Both Spotifys ar...
Visitor
31128 Views
23 replies
0 likes
Every time I connect my headphones, Spotify launches and takes over. Even if my phone is ringing at the time and I'm trying to answer a call, I have to go stop Spotify first. I should be able to connect devices without some app automatically taking o...
Every time I connect my headphones, Spotify launches and takes over. Even if my phone is ringing at the time and I'm trying to answer a call, I have to go stop Spotify first. I should be able to ...
Moderator
1033 Views
1 replies
0 likes
PlanPremiumCountry DeviceAndroid Operating System(iOS 10, Android Oreo, Windows 10,etc My Question or IssueI just updated the android app. Spotify is now mixing in songs they think I will like in the play queue. I hate this. I turned it off at some p...
Plan Premium Country Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc My Question or Issue I just updated the android app. Spotify is now mixin...
Spotify Star
348 Views
1 replies
0 likes
Hi there! I've got this problem with my OnePlus Nord 2, where whenever I swipe from the top, to check the notifications and statuses, I sometimes see a mention of the mediaplayer playing Spotify. Only problem is: I don't play Spotify. It's playing on...
Hi there! I've got this problem with my OnePlus Nord 2, where whenever I swipe from the top, to check the notifications and statuses, I sometimes see a mention of the mediaplayer playing Spotify. Onl...
Casual Listener
1991 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueBeen having several issues with local files. The first is that they at first appear to download and are playable, but then after a period of time, ...
Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 12 My Question or Issue Been having several issues with local files. The first is that they at ...
Moderator
558 Views
3 replies
1 likes
Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. Sometimes I'm in another app and I want to play/pau...
Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. ...
Moderator
6088 Views
1 replies
0 likes
I might be able to liste to a couple sones before it fully closes on me. It's very annoying. What to do? I already logged every device put, changed my password.... I am so desperated now. Help please
I might be able to liste to a couple sones before it fully closes on me. It's very annoying. What to do? I already logged every device put, changed my password.... I am so desperated now. Help please
Moderator
16870 Views
4 replies
0 likes
Sleep timer seems to be only available now when listening to music on the phone and not when casting to another device such as a chromecast attached to a stereo. Previously this was an option when casting, now it seems this option has been removed wh...
Sleep timer seems to be only available now when listening to music on the phone and not when casting to another device such as a chromecast attached to a stereo. Previously this was an option when ca...
Visitor
15168 Views
5 replies
18 likes
My Question or IssueThe app will pause after a notification sound and remain paused until I manually press play.I've uninstalled and reinstalled the app and it worked for a bit, then moments later started pausing until I pressed play again.
My Question or Issue The app will pause after a notification sound and remain paused until I manually press play. I've uninstalled and reinstalled the app and it worked for a bit, then moments late...
Moderator
385 Views
1 replies
1 likes
PlanPremiumCountryUSADevicePixel 4XLOperating SystemAndroid 11 My Question or IssueSince the most recent update, Google Clock will not connect to a Spotify playlist for an alarm. In fact, it failed to even trigger my alarm at the right time. I've sin...
Plan Premium Country USA Device Pixel 4XL Operating System Android 11 My Question or Issue Since the most recent update, Google Clock will not connect to a Spotify playlist f...
Casual Listener
34276 Views
25 replies
16 likes
When opening the Spotify app (either from when it's closed or unlocking my phone) when connecting to car's Bluetooth, my queue reshuffles my current playlist. My phone is a Samsung Galaxy S22 and I have Spotify Premium. This has been happening since ...
When opening the Spotify app (either from when it's closed or unlocking my phone) when connecting to car's Bluetooth, my queue reshuffles my current playlist. My phone is a Samsung Galaxy S22 and I h...
Moderator
410 Views
1 replies
0 likes
I choose a song and it plays a different song
I choose a song and it plays a different song
Moderator
543 Views
1 replies
0 likes
Czy u was w darmowym pakiecie są zaj****cie głośne reklamy np Media expert w przerwie??
Czy u was w darmowym pakiecie są zaj****cie głośne reklamy np Media expert w przerwie??
514 Views
0 replies
4 likes
See screenshots. This Album has 2 colons in the album name. The content to the left of them gets truncated in the featured panel on the home view. PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S10 Operating System(Android 12)
See screenshots. This Album has 2 colons in the album name. The content to the left of them gets truncated in the featured panel on the home view. Plan Premium Country United King...
Casual Listener
497 Views
2 replies
0 likes
PlanPremiumCountryGreeceOperating SystemAndroid When i have the offline mode on and i try to open an album or a playlist is has infinite buffering and wont open. If i open the album without online mode and then enable the offline mode it will play fi...
Plan Premium Country Greece Operating System Android When i have the offline mode on and i try to open an album or a playlist is has infinite buffering and wont open. If i open ...
Moderator
539 Views
1 replies
0 likes
PlanPremiumCountry/DeviceSamsung S23 UltraOperating SystemAndroid 14 My Question or IssueHow to quickly add a song to Liked? Surely there has to be a quicker way than this, attached. EDIT:Please see this video for a clarification of what I mean. If t...
Plan Premium Country / Device Samsung S23 Ultra Operating System Android 14 My Question or Issue How to quickly add a song to Liked? Surely there has to be a quicker way than this, a...
Moderator
11364 Views
7 replies
1 likes
