Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6792 Views

0 replies

7 likes

  • 6792 Views
  • 0 replies
  • 7 likes

Superuser Contribution Notifications for who followed your profile and playlists vanished.

There used to be an option to tap on your profile picture on the top left corner of the Home screen and see notifications for who followed your profile and liked your playlists. It has now seemingly vanished. Any idea on how to get it back or a diffe...

Newbie

There used to be an option to tap on your profile picture on the top left corner of the Home screen and see notifications for who followed your profile and liked your playlists. It has now seemingly ...

Joan

Moderator

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution GoogleTv playing songs, but no sound comes out

PlanPremiumCountryPorDeviceSony Bravia XR 2012Operating SystemAndroid 10 My QuestionThe application works correctly and it seems that it is playing songs, but no sound comes out. After 10 seconds, it skips to the next song, it looks like it's playing...

Casual Listener

  Plan Premium Country Por Device Sony Bravia XR 2012 Operating System Android 10   My Question The application works correctly and it seems that it is playing songs, but no soun...

wmorong

Visitor

10229 Views

16 replies

3 likes

  • 10229 Views
  • 16 replies
  • 3 likes

Superuser Contribution Update broke play lists

Since the 6/12 update, the app won't stay playing on a play list. After each song it jumps to something else. It is the most annoying when listening to a relaxing music list then it jumps to workout or kids play list. I have been through all the sett...

Visitor

Since the 6/12 update, the app won't stay playing on a play list. After each song it jumps to something else. It is the most annoying when listening to a relaxing music list then it jumps to workout ...

Novy

Moderator

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can not move the song bar

PlanFreeDeviceVivo Y21Operating SystemAndroid My Question or IssueI used to be able to move the dot progress bar of a song to go back and forth in a song, but now i am not able to do that anymore. I can now also not be able to click the lyrics to mov...

Visitor

  Plan Free Device Vivo Y21 Operating System Android   My Question or Issue I used to be able to move the dot progress bar of a song to go back and forth in a song, but now i am no...

jmaytum

Casual Listener

1407 Views

3 replies

0 likes

  • 1407 Views
  • 3 replies
  • 0 likes

Superuser Contribution how can I access premium from new device?

I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, but can't find my long-standing playlists. No error message...

Gig Goer

 I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, bu...

Dian

Spotify Legend

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android tablet bugged state showing both free and premium plans

PlanFreeCountryUnited KingdomDeviceTesco Hudl 2Operating SystemAndroid 5.1 My Question or IssueThe Spotify app on my android tablet has somehow confused itself into half thinking that I have a premium plan. I wouldn't complain, except this is causing...

Casual Listener

Plan Free Country United Kingdom Device Tesco Hudl 2 Operating System Android 5.1   My Question or Issue The Spotify app on my android tablet has somehow confused itself into half thin...

Joan

Moderator

407 Views

1 replies

0 likes

Android
bug
unusable
  • 407 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Galaxy watch 5 flipped ui in hebrew

There is a small ui bug in the hebrew version. Where the media control arrows are flipped and also the scroll bar is in the middle of the screen, probably flipped too.

Regular

There is a small ui bug in the hebrew version. Where the media control arrows are flipped and also the scroll bar is in the middle of the screen, probably flipped too.

EyalHoff

Regular

907 Views

6 replies

0 likes

  • 907 Views
  • 6 replies
  • 0 likes

Superuser Contribution Bug in galaxy watch 5 hebrew version

There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped

Regular

There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped

AlejaR

Moderator

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay not working on Android, Autoplay skipping songs halfway through

Android app not working, downloaded and un-downloaded songs skipping halfway through when listened Offline and Online. Auto Play Not working correctly with Wireless Data, also not working correctly with Wifi. Basically, no factors regarding the wifi ...

Visitor

Android app not working, downloaded and un-downloaded songs skipping halfway through when listened Offline and Online. Auto Play Not working correctly with Wireless Data, also not working correctly w...

Lyubka

Moderator

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download songs

I just subscribed to Spotify Premium but I'm not able to download songs on my android phone.

Visitor

I just subscribed to Spotify Premium but I'm not able to download songs on my android phone.

Eni

Moderator

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files. WMA

PlanPremiumCountryUK Device(Samsung a41 mobile and win 10 laptop)Operating System(Android, Windows 10) My Question or IssueHi I have a number of local files on my desktop that play fine on the desktop app, both .wma and .mp3 format. When I add these ...

Casual Listener

Plan Premium Country UK   Device (Samsung a41 mobile and win 10 laptop) Operating System (Android, Windows 10)   My Question or Issue Hi    I have a number of local f...

Eni

Moderator

2252 Views

3 replies

0 likes

local
wma
  • 2252 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot see notifications on lock screen

I don't know if this is related to the app or just the way phones are programed but here's my issue: whenever Spotify is playing I can't see any other notifications on the lock screen (for exemple messages) because Spotify's played music tab shows fi...

Newbie

I don't know if this is related to the app or just the way phones are programed but here's my issue: whenever Spotify is playing I can't see any other notifications on the lock screen (for exemple me...

Joan

Moderator

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists re-shuffle every time I play and pause

PlanFreeCountryUKDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI like to listen to the Discover Weekly playlist on my way to and from work - it's a 30 minute drive so it usually has enough music for most of the week. But I've notice...

Newbie

Plan Free Country UK Device Samsung Galaxy Operating System Android   My Question or Issue I like to listen to the Discover Weekly playlist on my way to and from work - it's a 30 minut...

MihailY

Moderator

1902 Views

10 replies

0 likes

  • 1902 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify lyrics going straight to Twitter DMS

I wanted to tweet a lyric but after accidentally fumbling with my phone I pressed Always post lyrics to Twitter DMS and I cannot figure out how to change it back. Help

Visitor

I wanted to tweet a lyric but after accidentally fumbling with my phone I pressed Always post lyrics to Twitter DMS and I cannot figure out how to change it back. Help 😞  

Amay

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Spotify Connect plays old version of Daily Mix playlist

PlanPremiumCountryUKDevicePlaying from Pixel 3a (Android 12), controlled over Spotify Connect from Macbook Pro 2017 (macOS 13.4) My Question or IssueI hit the big "Play" button under "Daily Mix 5" from my Mac, with Spotify Connect controlling my Andr...

Newbie

Plan Premium Country UK Device Playing from Pixel 3a (Android 12), controlled over Spotify Connect from Macbook Pro  2017 (macOS 13.4)   My Question or Issue I hit the big "Play" bu...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Superuser Contribution Certain podcast episodes not playing, fixed after clearing cache.

PlanPremiumCountryUnited States Device(Google Pixel 6 Pro)Operating System(Android 13) My Question or IssueI have been having issues with certain podcast episodes playing. I have been listening to the show "Up and Vanished" and I am currently on s1e1...

Newbie

  Plan Premium Country United States  Device (Google Pixel 6 Pro) Operating System (Android 13)   My Question or Issue I have been having issues with certain podcast episode...

OscarDC

Moderator

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

Superuser Contribution Where is the queue button?

I'm on mobile, on Android, and the queue button straight-up doesn't exist. I can't find it in either of the places people say it used to be in.

Visitor

I'm on mobile, on Android, and the queue button straight-up doesn't exist. I can't find it in either of the places people say it used to be in.

Eni

Moderator

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot update Spotify

I am trying to use Spotify on an Android device. However, this device does not have any sort of app store so I cannot access an update that way. Is there a way to get it updated without one? I thought maybe by plugging it into a computer, but I can't...

Visitor

I am trying to use Spotify on an Android device. However, this device does not have any sort of app store so I cannot access an update that way. Is there a way to get it updated without one? I though...

OscarDC

Moderator

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why have over half of my "Liked Songs" disappeared from the mobile app?

Since the "great" release of 'Smart Shuffle', everything is messed up in the mobile application for my Andriod phone. I have 1,930 songs in my "Liked Songs" Playlist, and over half of them are gone (you can't search for them, you can't filter for the...

Newbie

Since the "great" release of 'Smart Shuffle', everything is messed up in the mobile application for my Andriod phone. I have 1,930 songs in my "Liked Songs" Playlist, and over half of them are gone (...

Alex493

Visitor

2487 Views

5 replies

3 likes

  • 2487 Views
  • 5 replies
  • 3 likes

Superuser Contribution Queuing when using DJ

PlanPremiumCountryUkDeviceGoogle pixel 6Operating SystemAndroid My Question or IssueWhen I'm using the new DJ feature and I queue a song, that song isn't played next and the song DJ was previously playing is played again Not being able to queue with ...

Newbie

Plan Premium Country Uk Device Google pixel 6 Operating System Android   My Question or Issue When I'm using the new DJ feature and I queue a song, that song isn't played next and the ...

Ev_1235

Visitor

2070 Views

2 replies

3 likes

  • 2070 Views
  • 2 replies
  • 3 likes