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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117838 Views

27 replies

4 likes

  • 117838 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237139 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237139 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597869 Views

79 replies

3 likes

  • 597869 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490477 Views

581 replies

42 likes

Account
Free
  • 490477 Views
  • 581 replies
  • 42 likes

Superuser Contribution I can not move the song bar

PlanFreeDeviceVivo Y21Operating SystemAndroid My Question or IssueI used to be able to move the dot progress bar of a song to go back and forth in a song, but now i am not able to do that anymore. I can now also not be able to click the lyrics to mov...

Visitor

  Plan Free Device Vivo Y21 Operating System Android   My Question or Issue I used to be able to move the dot progress bar of a song to go back and forth in a song, but now i am no...

jmaytum

Casual Listener

3918 Views

3 replies

0 likes

  • 3918 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not working with Ford Sync

PlanFamilyCountryUnited StatesDeviceSamsung Galaxy J3Operating SystemAndroid My Question or IssueI've been using Spotify in a 2016 Ford Focus SE via Ford's SYNC feature since July of last year without too many problems. It's my fiancee's car, and her...

Newbie

Plan Family Country United States Device Samsung Galaxy J3 Operating System Android   My Question or Issue I've been using Spotify in a 2016 Ford Focus SE via Ford's SYNC feature since...

Grumppa

Visitor

25768 Views

4 replies

3 likes

  • 25768 Views
  • 4 replies
  • 3 likes

No "Play" option for multiple playlists inside a folder on android

My Question or Issue: The following feature exists on the windows desktop app but not on the mobile android app. If you have a folder containing multiple playlists there is no option on the mobile app to shuffle threw that folder/multiple playlists. ...

Casual Listener

My Question or Issue: The following feature exists on the windows desktop app but not on the mobile android app.  If you have a folder containing multiple playlists there is no option on the mo...

Anyk17

Spotify Star

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching Devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why does Spotify switch from my phone to my Echo Show each evening at 6.00pm

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why does...

Maria

Moderator

843 Views

3 replies

0 likes

  • 843 Views
  • 3 replies
  • 0 likes

Superuser Contribution Profile urls not working on mobile browser

I used to have my profile url on my instagram bio and things worked fine. It wasn't till a couple months ago that when I click on it, it takes me to spotify but it cannot connect to my profile. Instead it says "something went wrong". Playlist urls st...

Casual Listener

I used to have my profile url on my instagram bio and things worked fine. It wasn't till a couple months ago that when I click on it, it takes me to spotify but it cannot connect to my profile. Inste...

AlejaR

Moderator

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify has the worst user experience in history

Been a Spotify Premium user for about 4 years now. Initially it was great, but their software is absolute garbage now. My phone, PC, and Alexa are all less than two years old, kept up to date and regularly restarted. Apps have been reinstalled multip...

Newbie

Been a Spotify Premium user for about 4 years now. Initially it was great, but their software is absolute garbage now. My phone, PC, and Alexa are all less than two years old, kept up to date and reg...

Dantpool

Gig Goer

4206 Views

5 replies

26 likes

  • 4206 Views
  • 5 replies
  • 26 likes

Superuser Contribution My autoplay similar content and crossfade are not working anymore.

It used to work, I don't know what's the problem now, I tried put my friend's account on my phone and it works perfectly.

Visitor

It used to work, I don't know what's the problem now, I tried put my friend's account on my phone and it works perfectly.

Vasil

Moderator

913 Views

1 replies

0 likes

  • 913 Views
  • 1 replies
  • 0 likes

Spotify Connect on Network player loses connection with Phone. Why?

I have a PIONEER N-70AE netw-player that worked seamlessly several years. Now using the Spotify App on Android or IPhone & does not function as it should. Player is connected with cable to the router. I changed the cable to a new one, still issue rem...

Casual Listener

I have a PIONEER N-70AE netw-player that worked seamlessly several years. Now using the Spotify App on Android or IPhone & does not function as it should. Player is connected with cable to the ro...

archangel_1

Casual Listener

725 Views

2 replies

0 likes

  • 725 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android app slow/freezes

PlanFamilyCountryEnglandDeviceSamsung A12 Operating System(Android - up to date) My Question or IssueAndroid app registered SPOTIFY IS CURRENTLY OFFLINE when starting up. It takes about thirty seconds to clear. The offline mode is disabled anyway.It ...

Casual Listener

Plan Family Country England Device Samsung A12  Operating System (Android - up to date)   My Question or Issue Android app registered SPOTIFY IS CURRENTLY OFFLINE when starting up...

Novy

Moderator

2163 Views

3 replies

0 likes

  • 2163 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can not turn off the data saver through Spotify

When I want to change settings on my Spotify account it says I need to turn off the data saver but there is no way for me to turn it off without turning off the data saver

Casual Listener

When I want to change settings on my Spotify account it says I need to turn off the data saver but there is no way for me to turn it off without turning off the data saver

Eni

Moderator

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download all songs at once

I am trying to download all my music on Spotify. I do not have a song tab in my library. Should I? What can I do? Any help much appreciated.

Casual Listener

I am trying to download all my music on Spotify. I do not have a song tab in my library. Should I? What can I do? Any help much appreciated. 🙏

greensnoopy

Casual Listener

33679 Views

6 replies

1 likes

App & Features
  • 33679 Views
  • 6 replies
  • 1 likes

Superuser Contribution Pedi reembolso do Spotify Premium, emitiram, mas não recebi ele.

Falaram que foi emitido, mas não recebi nada na minha conta, o valor não foi devolvido, eu preciso desse dinheiro, por favor

Visitor

Falaram que foi emitido, mas não recebi nada na minha conta, o valor não foi devolvido, eu preciso desse dinheiro, por favor

Joan

Moderator

683 Views

1 replies

1 likes

  • 683 Views
  • 1 replies
  • 1 likes

Superuser Contribution lokal fils on cellphone

I have local file on my PC and can see and play them on Spotify app on my computer, but on my android it is still gray and can't be played, help wanted

Regular

I have local file on my PC and can see and play them on Spotify app on my computer, but on my android it is still gray and can't be played, help wanted

Yordan

Moderator

2021 Views

11 replies

0 likes

  • 2021 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Songs from "smart shuffle" are downloaded to an already downloaded playlist

PlanPremiumCountryArgentina DeviceMotorola E6sOperating SystemAndroid 9 My Question or IssueWhen I have a playlist already downloaded and I activate the "smart shuffle" mode, the recommended songs start downloading; I don't know if this is normal. Us...

Casual Listener

Plan Premium Country Argentina   Device Motorola E6s Operating System Android 9   My Question or Issue When I have a playlist already downloaded and I activate the "smart shuffle...

lennyvercruyce

Newbie

2353 Views

3 replies

0 likes

download
playlist
smart suffle
  • 2353 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify does not find my account

When trying to open my app (free plan) a message box appears advising that spotify cannot find my user name/email address. I know for sure that I entered my detail correctly. While trying to figure out what was wrong I created another account with my...

Casual Listener

When trying to open my app (free plan) a message box appears advising that spotify cannot find my user name/email address. I know for sure that I entered my detail correctly. While trying to figure o...

AlejaR

Moderator

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify account is saying it is currently offline by my phone is connect

My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change

Visitor

My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change

Not applicable

1096 Views

2 replies

1 likes

  • 1096 Views
  • 2 replies
  • 1 likes

Superuser Contribution I'm having trouble logging into Spotify on my Android device when vpn isoff

I'm having trouble logging into Spotify on my Android deviceWhen my VPN is on Algeria, the program goes online for me and it works, but otherwise it tells me that you are offline and it doesn't work.

Visitor

I'm having trouble logging into Spotify on my Android device When my VPN is on Algeria, the program goes online for me and it works, but otherwise it tells me that you are offline and it doesn't wor...

Maria

Moderator

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Solved!! 8.9.40.86 Keep Crushing

PlanPremiumCountryTurkeyDeviceXiaomi 14 Ultra Operating SystemAndroid App keep crushing, sonfar I tried clear cacge, delete data, uninstall and reinstal. its all same. my wife use Xiaomi 14 she has no problem. I'm sending the screen shoot of the erro...

Music Fan

Plan Premium Country Turkey Device Xiaomi 14 Ultra  Operating System Android   App keep crushing, sonfar I tried clear cacge, delete data, uninstall and reinstal. its all same. my ...

altiner_

Music Fan

1529 Views

6 replies

0 likes

  • 1529 Views
  • 6 replies
  • 0 likes