Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375735 Views

541 replies

34 likes

Account
Free
  • 375735 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

  • 7537 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify can't connect to data when Android's Data Saver is on

PlanPremiumCountryUSADeviceSamsung A50Operating SystemAndroid 11 My Question or Issue Data will work if I have data saver (Android's data saver, not Spotify's) turned off. However when I turn it on Spotify is not connecting to the internet with data....

Regular

Plan Premium Country USA Device Samsung A50 Operating System Android 11   My Question or Issue   Data will work if I have data saver (Android's data saver, not Spotify's) turned ...

Eni

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't play in my car.

When in car, offline mode, all songs downloaded - the playback stops after the currently playing song ends. The app ignores my car audio controls, I can't resume playback using my car's dedicated button. The playback can be started again ONLY with se...

Regular

When in car, offline mode, all songs downloaded - the playback stops after the currently playing song ends. The app ignores my car audio controls, I can't resume playback using my car's dedicated but...

nlrivera

Newbie

6270 Views

10 replies

0 likes

  • 6270 Views
  • 10 replies
  • 0 likes

Unable to open music from my library.

Plan PremiumCountry New Zealand Device Galaxy s22+Operating System Android 14 My Question or Issue: When I go to open an album from my library there is a message saying that the content is no longer available. Is this related to a new Spotify iterati...

Casual Listener

  Plan Premium Country New Zealand Device Galaxy s22+ Operating System Android 14   My Question or Issue: When I go to open an album from my library there is a message saying that t...

Amay

Spotify Star

406 Views

3 replies

0 likes

  • 406 Views
  • 3 replies
  • 0 likes

Superuser Contribution Roku spotify controlled by android phone. When I play spotify on my TV through roku, it connects to

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

1783 Views

6 replies

0 likes

  • 1783 Views
  • 6 replies
  • 0 likes

Superuser Contribution Song Duplication

PlanPremiumCountryUnited States Devicemoto g play (2021)Operating SystemAndroid 10 My Question or IssueWhy am I seeing duplicates of songs in my recently played

Regular

Plan Premium Country United States  Device moto g play (2021) Operating System Android 10   My Question or Issue Why am I seeing duplicates of songs in my recently played

OscarDC

Moderator

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Atalho na tela inicial

Não estou mais conseguindo colocar atalhos da minha playlist na tela inicial do meu aparelho! Como posso fazer para adicionar esses atalhos em minha tela inicial?

Visitor

Não estou mais conseguindo colocar atalhos da minha playlist na tela inicial do meu aparelho! Como posso fazer para adicionar esses atalhos em minha tela inicial?  

baggiodlb

Visitor

5767 Views

4 replies

1 likes

  • 5767 Views
  • 4 replies
  • 1 likes

Adverts Every 5 Minutes

PlanFree/Premium Does anyone else have this issue? I am getting adverts every five minutes not every half an hour. Not touching the app at all and just letting it run. It is ridiculous.

Casual Listener

Plan Free/Premium   Does anyone else have this issue? I am getting adverts every five minutes not every half an hour. Not touching the app at all and just letting it run. It is ridiculous.&nb...

kanyethough

Visitor

2943 Views

5 replies

1 likes

  • 2943 Views
  • 5 replies
  • 1 likes

Solved!! Casting from the Android app to Chromecast/Google home does not work anymore

PlanPremiumCountryFranceDeviceOneplus nord 2 & redmi note 10Operating SystemLast androidMy Question or IssueLocal casting from the Spotify app on both android smartphones at home to Google home and Chromecast was working flawlessly for years until to...

Casual Listener

Plan Premium Country France Device Oneplus nord 2 & redmi note 10 Operating System Last android My Question or Issue Local casting from the Spotify app on both android smartphones at hom...

cabcallaway

Regular

1134 Views

4 replies

5 likes

  • 1134 Views
  • 4 replies
  • 5 likes

Superuser Contribution Music stops while screen is shut in my pocket

Hello, I've got a Samsung 10+ and it's one week that music stops playing while I got my phone in my pocket sometimes for a minute, sometimes for longer. It happens every 2 minutes!! 郎I need to press pause and play on my earphones to restart listening...

Newbie

Hello, I've got a Samsung 10+ and it's one week that music stops playing while I got my phone in my pocket sometimes for a minute, sometimes for longer. It happens every 2 minutes!! 🤬I need to press...

gslaughter

Visitor

21685 Views

10 replies

2 likes

  • 21685 Views
  • 10 replies
  • 2 likes

Superuser Contribution When I remove shuffle it should play the next song in the playlist order

When a song is playing and I deactivate shuffle mode, it goes back to the first song in that playlist. It wasn't like that before.It used to play the next song in the regular playlist order. Why is it like that now? It is frustrating. Sometimes a son...

Newbie

When a song is playing and I deactivate shuffle mode, it goes back to the first song in that playlist. It wasn't like that before. It used to play the next song in the regular playlist order. Why is...

Yordan

Moderator

384 Views

1 replies

0 likes

features
order
playlist order
random play
shuffle
  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast video not showing on mobile data

PlanFreeCountry DeviceSamsungOperating SystemAndroid My Question or IssueHey,Whenever I watch podcast on mobile data I can't see a video and I don't know how to fix it?Thanks

Visitor

  Plan Free Country   Device Samsung Operating System Android   My Question or Issue Hey, Whenever I watch podcast on mobile data I can't see a video and I don't know how t...

AlejaR

Moderator

8590 Views

1 replies

0 likes

  • 8590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue clears out when playing another playlist

Hi there, I recently noticed on the most recent install that if I have songs in my queue and then go to a different playlist (Liked Songs in my case) then hit play on that playlist, the entire queue gets cleared out. Seems to be a very recent issue- ...

Newbie

Hi there, I recently noticed on the most recent install that if I have songs in my queue and then go to a different playlist (Liked Songs in my case) then hit play on that playlist, the entire queue ...

Susan_GP

Moderator

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution local files not synching

I bought an album from bandcamp, downloaded it on my computer in MP3 size. On my laptop it is able to play on spotify. I have added all the songs to a playlist, but my phone cannot play any of the songs from this playlist. the local files on my lapto...

Casual Listener

I bought an album from bandcamp, downloaded it on my computer in MP3 size. On my laptop it is able to play on spotify. I have added all the songs to a playlist, but my phone cannot play any of the so...

Ivelina

Moderator

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Que not showing properly

Plan Free/Premium Country UK Device Samsung Galaxy S24 Ultra Operating System Android 14 Issue is in the screenshot  

Newbie

Plan Free/Premium Country UK Device  Samsung Galaxy S24 Ultra Operating System Android 14 Issue is in the screenshot       

Yordan

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get the Tabs app on phone to connect to Spotify?

Clicking on Connect in the Tabs app opens the web browser which tries to go to Spotify account but then after confirming I'm not a robot there's a generic error message. Otherwise I can login to Spotify on the web or in the Spotify app just fine.

Visitor

Clicking on Connect in the Tabs app opens the web browser which tries to go to Spotify account but then after confirming I'm not a robot there's a generic error message. Otherwise I can login to ...

Joan

Moderator

1553 Views

1 replies

0 likes

  • 1553 Views
  • 1 replies
  • 0 likes

Superuser Contribution CⅮ曲をandroidのSpotifyでききたい

CⅮの曲をSpotifyでandroidでききたいのですが、パソコンのローカルファイルには表示されるのですがandroidのSpotifyのローカルファイルに曲が表示されません

Visitor

CⅮの曲をSpotifyでandroidでききたいのですが、パソコンのローカルファイルには表示されるのですがandroidのSpotifyのローカルファイルに曲が表示されません

Vasil

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify keeps downloading using data

i turned off the setting on both of my sim cards, but it keeps on downloading using my data. also tried to turn the setting on and off but it didn't solve the problem PlanPremiumCountryHungary DeviceXiaomi Redmi Note 8Operating System My Question or ...

Casual Listener

i turned off the setting on both of my sim cards, but it keeps on downloading using my data. also tried to turn the setting on and off but it didn't solve the problem  Plan Premium Country H...

MartinT

Spotify Legend

12746 Views

4 replies

0 likes

  • 12746 Views
  • 4 replies
  • 0 likes

update lets us play songs in the order we want without premium on mobile?

I just wanna know because I don't remember putting in credit card info for premium, cause I didn't wanna do that just for a one-month free trial.. So does the major update allow us to freely choose the songs we play on mobile without premium or am I ...

Newbie

I just wanna know because I don't remember putting in credit card info for premium, cause I didn't wanna do that just for a one-month free trial.. So does the major update allow us to freely choose t...

Anyk17

Spotify Star

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Spotify forgets the song it's playing after awhile

I have the problem on my Android phone. I can listen to a song, then pause it. And when I'm done work, or have taken like 15-20 minute pause it doesn't want to play again, and I have to open the app again and find what song I were listening to(and us...

Music Fan

I have the problem on my Android phone. I can listen to a song, then pause it. And when I'm done work, or have taken like 15-20 minute pause it doesn't want to play again, and I have to open the app ...

Epage20169

Newbie

1602 Views

10 replies

0 likes

  • 1602 Views
  • 10 replies
  • 0 likes