Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410089 Views

554 replies

37 likes

Account
Free
  • 410089 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8944 Views

0 replies

7 likes

  • 8944 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify isn't playing on mobile data on android. It will only play on Wifi.

Spotify will not play any music or podcasts on android devices while being on mobile data. It will only play correctly on wifi. I've cleared my cache through the app, restarted the app, and deleted and reinstalled the app and the problem still isn't ...

Visitor

Spotify will not play any music or podcasts on android devices while being on mobile data. It will only play correctly on wifi. I've cleared my cache through the app, restarted the app, and deleted a...

Joan

Moderator

1175 Views

7 replies

3 likes

  • 1175 Views
  • 7 replies
  • 3 likes

Superuser Contribution Queue line up not in the order I put them in and shuffles when I move them

I have a specific order I put songs into my queue, before the update I could add 6 songs and then look in the queue to find them in the order that I added it. Now, when I add those songs they are reversed or shuffled around in the queue list. Also, l...

Visitor

I have a specific order I put songs into my queue, before the update I could add 6 songs and then look in the queue to find them in the order that I added it. Now, when I add those songs they are rev...

funkycolours

Regular

4475 Views

20 replies

0 likes

  • 4475 Views
  • 20 replies
  • 0 likes

Superuser Contribution Cannot play spotify on 2 devices at the same time anymore

I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth headsets at the same time, Spotify will only play mus...

Visitor

I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth he...

Novy

Moderator

3377 Views

1 replies

0 likes

  • 3377 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Galaxy Flip 5 Cover Screen Behaviour Changed [Working in Old Version - 8.8.80.599]

The behaviour of Spotify on the small screen on the flip 5 has been changed recently, and due to this I have lost a lot of useful functionality like shuffle, lyrics, view queue, etc.This was all fine when the phone first released and the app just sca...

Music Fan

The behaviour of Spotify on the small screen on the flip 5 has been changed recently, and due to this I have lost a lot of useful functionality like shuffle, lyrics, view queue, etc. This was all fi...

Yordan

Moderator

7644 Views

30 replies

2 likes

  • 7644 Views
  • 30 replies
  • 2 likes

How to remove a song from liked songs.

I am trying to remove songs from liked songs

Casual Listener

I am trying to remove songs from liked songs

AdamDamon

Community Legend

1381 Views

3 replies

0 likes

  • 1381 Views
  • 3 replies
  • 0 likes

Album art no longer showing in Widget

PlanPremiumCountryUSADeviceSamsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueI am using a 3rd party media player widget by Stellio Soft and recently the album art stopped showing for Spotify. There has been no issues up until 3/9 and ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S24+ Operating System Android 14   My Question or Issue I am using a 3rd party media player widget by Stellio Soft and recently the album...

GoldSpoon

Casual Listener

1639 Views

2 replies

0 likes

  • 1639 Views
  • 2 replies
  • 0 likes

Skipping playback

Playback has been skipping for the past several weeks as if it were a scratched CD - it makes no difference if I'm on WiFi, mobile network, downloaded or streaming. Starts off OK then starts skipping getting progressively worse. I've deleted cache an...

Casual Listener

Playback has been skipping for the past several weeks as if it were a scratched CD - it makes no difference if I'm on WiFi, mobile network, downloaded or streaming. Starts off OK then starts skipping...

Sdetray

Casual Listener

933 Views

3 replies

2 likes

  • 933 Views
  • 3 replies
  • 2 likes

Download to mobile not working

I have tracks in library and tap the Green arrow which then appears next to the track but I can't see download as an option just share

Visitor

I have tracks in library and tap the Green arrow which then appears next to the track but I can't see download as an option just share

Amay

Spotify Star

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Spotify doesn't play stream in 24 Kbit/s installed on a AOSP custom Android 14 ROM

Hi there,i have an issue using Spotify on a Samsung device using Lineage OS (it's an AOSP Android (14) custom ROM).The support has offered me manny things i should try. Clean reinstall log on/off, try a test account an so on. Nothing helped.So if i s...

Newbie

Hi there, i have an issue using Spotify on a Samsung device using Lineage OS (it's an AOSP Android (14) custom ROM). The support has offered me manny things i should try. Clean reinstall log on/off...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Changing playlist picture on Chromebook

PlanPremiumCountryUSADeviceSamsung ChromebookOperating SystemChrome OSMy Question or IssueIs there a way to change the playlist cover photo on a Chromebook? I've heard other people say you need to have a desktop computer to change the picture, but I ...

Visitor

Plan Premium Country USA Device Samsung Chromebook Operating System Chrome OS My Question or Issue Is there a way to change the playlist cover photo on a Chromebook? I've heard other people ...

bmtrygar

Music Fan

1718 Views

2 replies

0 likes

  • 1718 Views
  • 2 replies
  • 0 likes

Spotify app turns phone on and off

PlanPremiumCountryPhilippines My Question or IssueWhenever I open spotify my phone would suddenly constantly turn on and off and make it unusable. I'd have to restart my phone so I can use it again. I've tried clearing cache, storage, and even reinst...

Casual Listener

Plan Premium Country Philippines    My Question or Issue Whenever I open spotify my phone would suddenly constantly turn on and off and make it unusable. I'd have to restart my phone ...

Mrmrohboymrmr

Casual Listener

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art become blur

The album art from spotify on my custom widget become very blur after the latest beta update. I need to reverse to previous version to fix this issue. I hope in future releases, this issue will be gone.

Casual Listener

The album art from spotify on my custom widget become very blur after the latest beta update. I need to reverse to previous version to fix this issue. I hope in future releases, this issue will be go...

Joan

Moderator

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Loading podcasts very slow

Plan PremiumCountry NetherlandsDeviceSamsung Galaxy S7 My Question or IssueLoading or browsing through my podcasts takes forever. It doesn't matter whether I am on wi-fi or on 4G; it will take at least one minute to be able to see my podcasts. (The l...

Visitor

  Plan Premium Country Netherlands Device Samsung Galaxy S7     My Question or Issue Loading or browsing through my podcasts takes forever. It doesn't matter whether I am ...

heretohelp23

Newbie

30460 Views

20 replies

18 likes

  • 30460 Views
  • 20 replies
  • 18 likes

Superuser Contribution Android Auto not able to switch between apps

Good morning . I have a problem with Spotify in my car. I have a Cupra Leon (2023) and use Android Auto (Google Pixel 8 Pro). As soon as I add Spotify to the app list in the Android Auto settings, I can no longer switch apps on Android Auto. I have a...

Visitor

Good morning . I have a problem with Spotify in my car. I have a Cupra Leon (2023) and use Android Auto (Google Pixel 8 Pro). As soon as I add Spotify to the app list in the Android Auto settings, I ...

MihailY

Moderator

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue just repeats first song on album when restarting app

When I close the app and open it again the queue is just repeating the first song on the album currently playing over and over again. Before I tried reinstalling the app it repeated the song I was currently playing and the first song on the album aft...

Visitor

When I close the app and open it again the queue is just repeating the first song on the album currently playing over and over again. Before I tried reinstalling the app it repeated the song I was cu...

Yordan

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Unable to add a song to my playlist when offline

Most of the time when I try to add a downloaded song to a playlist while offline, it shows "Something went wrong" and doesn't add the song to the playlist. It tries to do it but fails in about 5 seconds. This used to work fine but started happening i...

Casual Listener

Most of the time when I try to add a downloaded song to a playlist while offline, it shows "Something went wrong" and doesn't add the song to the playlist. It tries to do it but fails in about 5 seco...

SolveTheRiddle

Casual Listener

759 Views

4 replies

0 likes

  • 759 Views
  • 4 replies
  • 0 likes

Superuser Contribution [SOLVED] Notification / Bluetooth Not Updating

DeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueThis is an issue I have resolved today and am going to explain what the issue is and how to potentially resolve it on your end as well. Lately I have noticed that the notification on...

Casual Listener

Device Samsung Galaxy S10 Operating System Android   My Question or Issue This is an issue I have resolved today and am going to explain what the issue is and how to potentially resolve it...

pando_off

Casual Listener

3270 Views

4 replies

3 likes

  • 3270 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution App performance issue on android

Music keeps stopping mid song. Will only start if I go back into app and perform any action. ( Pause then play, restart song, etc). At times it won't even play one complete songPlanPremiumCountryUSADeviceGoogle Pixel 6Operating SystemAndroid 14 My Qu...

Visitor

Music keeps stopping mid song. Will only start if I go back into app and perform any action. ( Pause then play, restart song, etc). At times it won't even play one complete song Plan Premium Count...

AlejaR

Moderator

5372 Views

20 replies

0 likes

  • 5372 Views
  • 20 replies
  • 0 likes

Superuser Contribution App won't respond to commands from notification banner and headphones

App won't respond to commands from notification banner and headphones, can't pause, resume or switch songs. The only way to get it to work is to force stop the application and restart it, then it works until the screen is locked or the app is cleared...

Casual Listener

App won't respond to commands from notification banner and headphones, can't pause, resume or switch songs. The only way to get it to work is to force stop the application and restart it, then it wor...

OscarDC

Moderator

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes