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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6870 Views

0 replies

7 likes

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Superuser Contribution Where is the queue button?

I'm on mobile, on Android, and the queue button straight-up doesn't exist. I can't find it in either of the places people say it used to be in.

Visitor

I'm on mobile, on Android, and the queue button straight-up doesn't exist. I can't find it in either of the places people say it used to be in.

Eni

Moderator

353 Views

1 replies

0 likes

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Superuser Contribution I cannot update Spotify

I am trying to use Spotify on an Android device. However, this device does not have any sort of app store so I cannot access an update that way. Is there a way to get it updated without one? I thought maybe by plugging it into a computer, but I can't...

Visitor

I am trying to use Spotify on an Android device. However, this device does not have any sort of app store so I cannot access an update that way. Is there a way to get it updated without one? I though...

OscarDC

Moderator

701 Views

1 replies

0 likes

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Superuser Contribution Why have over half of my "Liked Songs" disappeared from the mobile app?

Since the "great" release of 'Smart Shuffle', everything is messed up in the mobile application for my Andriod phone. I have 1,930 songs in my "Liked Songs" Playlist, and over half of them are gone (you can't search for them, you can't filter for the...

Newbie

Since the "great" release of 'Smart Shuffle', everything is messed up in the mobile application for my Andriod phone. I have 1,930 songs in my "Liked Songs" Playlist, and over half of them are gone (...

Alex493

Visitor

2518 Views

5 replies

3 likes

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Superuser Contribution Queuing when using DJ

PlanPremiumCountryUkDeviceGoogle pixel 6Operating SystemAndroid My Question or IssueWhen I'm using the new DJ feature and I queue a song, that song isn't played next and the song DJ was previously playing is played again Not being able to queue with ...

Newbie

Plan Premium Country Uk Device Google pixel 6 Operating System Android   My Question or Issue When I'm using the new DJ feature and I queue a song, that song isn't played next and the ...

Ev_1235

Visitor

2077 Views

2 replies

3 likes

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Superuser Contribution I Upgraded my providers service (Rogers/Canada) from 'Legacy' to 'Ignite' a

and ever since I am not able to play through my speakers for approximately 3 months which is the only source I use. I just spent over an hour on the phone w/Rogers tech...still nothing. I've uninstalled, reinstalled the app,. Powered off & on the pho...

Visitor

and ever since I am not able to play through my speakers for approximately 3 months which is the only source I use. I just spent over an hour on the phone w/Rogers tech...still nothing. I've uninstal...

Elena

Moderator

300 Views

1 replies

0 likes

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UI/UX Improvements

Spoiler (Highlight to read) PlanPremiumCountryUKDeviceSAMSUNG S22+Operating SystemANDROID My Question or IssueWarning: rant. I've been a premium user for almost 10 years but the UI and UX of the android app seems to be getting worse each year so I th...

Newbie

  Plan Premium Country UK Device SAMSUNG S22+ Operating System ANDROID   My Question or Issue Warning: rant. I've been a premium user for almost 10 years but the UI and UX of t...

700 Views

0 replies

0 likes

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Superuser Contribution Unable to find songs or artist via search

Trying to search for a song/artist in the searchbar sometimes result in empty result.But song can be found via Google and then played via link. Samsung Galaxy S10+Android 12   

Music Fan

Trying to search for a song/artist in the searchbar sometimes result in empty result. But song can be found via Google and then played via link.   Samsung Galaxy S10+ Android 12   ...

j_wa

Music Fan

499 Views

2 replies

1 likes

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Superuser Contribution I can't force Spotify to stop

Hello good day I can not force Spotify to stop.I do not have this problem in other applications, but I have this problem in spotify.The application is in the latest version.My phone is Samsung Galaxy A23 Android 13 operating system.

Visitor

Hello good day I can not force Spotify to stop.I do not have this problem in other applications, but I have this problem in spotify.The application is in the latest version.My phone is Samsung Galaxy...

Alex

Spotify Legend

303 Views

1 replies

0 likes

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Superuser Contribution Why all my spotify accounts don't have lyric in all song

I've made so many account and all song don't have lyric, i've already seen many tutorial and seen in spotify web

Visitor

I've made so many account and all song don't have lyric, i've already seen many tutorial and seen in spotify web

Alex

Spotify Legend

311 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps running in the background

Hello,Spotify keeps running in the backgroud even after I close it. The device is Samsung A14.I've disabled everything I can think of but Spotify still runs in the background.Please cold you tell me how I can disable it completely and have it running...

Visitor

Hello, Spotify keeps running in the backgroud even after I close it. The device is Samsung A14. I've disabled everything I can think of but Spotify still runs in the background. Please cold you te...

AlejaR

Moderator

29164 Views

15 replies

1 likes

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Superuser Contribution Battery drain Sony Xperia 5 iv

With no clear reason Spotify drains over 70% of my battery within work day. My phone is new and I'm not an idiot with tech so basic "reboot and reinstall" stuff has been done and problem prevails

Visitor

With no clear reason Spotify drains over 70% of my battery within work day. My phone is new and I'm not an idiot with tech so basic "reboot and reinstall" stuff has been done and problem prevails

AlejaR

Moderator

683 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify stops playing every 2 minutes

About every 2 minutes, the track I am listening to stops playing. The app shows it as playing but no sound comes out and when I pause and press play, it jumps back to the place where the sound stops. The first time I can get it to play again by unloc...

Visitor

About every 2 minutes, the track I am listening to stops playing. The app shows it as playing but no sound comes out and when I pause and press play, it jumps back to the place where the sound stops....

Maria

Moderator

25048 Views

6 replies

0 likes

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Superuser Contribution My Rock playlist only shows 3 options like 'legendary'.

If I select a music category like Dance or HipHop I get tons of different suggestions like new releases, modern, old school etc. However when I select Rock it only shows 'legendary, the core of rock music and latin rock'.

Casual Listener

If I select a music category like Dance or HipHop I get tons of different suggestions like new releases, modern, old school etc. However when I select Rock it only shows 'legendary, the core of rock ...

maurer1

Visitor

1517 Views

10 replies

1 likes

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Superuser Contribution No repeat button on premium

PlanPremiumCountryUSA My Question or IssueThe repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

Casual Listener

  Plan Premium Country USA   My Question or Issue The repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

EggoDaytona

Casual Listener

6528 Views

13 replies

0 likes

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Superuser Contribution Cannot connect to any external speakers, and cannot play more than 2 songs in a row.

PlanPremiumCountryCanadaDeviceHuawei P30 proOperating SystemAndroid version 10 My IssueSpotify has been giving issues in many areas for me lately. It started with not being able to connect to any kind of speaker such as a Sonos, Google home mini, Goo...

Newbie

Plan Premium Country Canada Device Huawei P30 pro Operating System Android version 10   My Issue Spotify has been giving issues in many areas for me lately. It started with not being a...

hbgoode

Visitor

1491 Views

3 replies

2 likes

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Superuser Contribution Stop playing/dislike button missing for radio play

As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.

Regular

As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.

Joan

Moderator

591 Views

1 replies

0 likes

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Superuser Contribution My spotify keeps connecting to a different phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

382 Views

1 replies

0 likes

  • 382 Views
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