Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6840 Views

0 replies

7 likes

  • 6840 Views
  • 0 replies
  • 7 likes

Superuser Contribution Stop playing/dislike button missing for radio play

As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.

Regular

As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.

Joan

Moderator

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify keeps connecting to a different phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bugs in Android app & Chromecast app

PlanFreeCountryUSADevice1st device - Chromecast (latest version for ANDROID TV) 2nd device - Lenovo Android tablet with Android 12Operating SystemAndroid 12 on both devices My Question or IssueI have 2 separate bugs to report. The first is with Spoti...

Gig Goer

Plan Free Country USA Device 1st device - Chromecast (latest version for ANDROID TV)  2nd device - Lenovo Android tablet with Android 12 Operating System Android 12 on both devices &nbs...

Susan_GP

Moderator

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gapless playback does not work properly on Samsung A13

PlanPremiumCountryFranceDeviceSamsung Galaxy A13Operating SystemAndroid My Question or IssueSince the last update, sometimes the gapless does not work properly on my Samsung A13. No problem on my chromebook with the same songs.I've tried to turn off ...

Regular

Plan Premium Country France Device Samsung Galaxy A13 Operating System Android    My Question or Issue Since the last update, sometimes the gapless does not work properly on my Sa...

Yordan

Moderator

2242 Views

10 replies

0 likes

  • 2242 Views
  • 10 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanFreeCountryIndiaDeviceRedmi Note 10 Pro Operating SystemAndroid 12 My Question or IssueThe lyrics are not showing no matter what I try. I tried uninstalling and reinstalling and logging out and then logging in, cleared chache but nothing is worki...

Newbie

Plan Free Country India Device Redmi Note 10 Pro  Operating System Android 12   My Question or Issue The lyrics are not showing no matter what I try. I tried uninstalling and rein...

Christofer_Lloyd

Visitor

528 Views

3 replies

2 likes

  • 528 Views
  • 3 replies
  • 2 likes

Superuser Contribution Playlist won't shuffle

PlanPremiumCountry DeviceGalaxy S22Operating SystemAndroid My Question or IssueI made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've discovered a Premium Feature" and then goes away. It will not let me turn on shu...

Regular

Plan Premium Country   Device Galaxy S22 Operating System Android   My Question or Issue I made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've...

Susan_GP

Moderator

415 Views

3 replies

0 likes

shuffle
  • 415 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deleting downloaded podcasts

I've created a few playlists with certain podcasts added to each. My work takes me out of cellular range so I download the episodes for offline listening. After listening to the I wanted to delete them from their playlists but receive the error messa...

Casual Listener

I've created a few playlists with certain podcasts added to each. My work takes me out of cellular range so I download the episodes for offline listening. After listening to the I wanted to delete th...

OscarDC

Moderator

8529 Views

5 replies

0 likes

  • 8529 Views
  • 5 replies
  • 0 likes

Superuser Contribution Still happening in 2023 - Downloaded songs move back to Local Drive unexpectedly

PlanPremiumCountryUSDeviceSamsung Note 20 UltraOperating SystemAndroid 12 My Question or IssueI have seen MULTIPLE threads on this but it never seems resolved, what is going on Spotify? Basically I have about 10gig of downloaded songs. I set to my SD...

Music Fan

Plan Premium Country US Device Samsung Note 20 Ultra Operating System Android 12   My Question or Issue I have seen MULTIPLE threads on this but it never seems resolved, what is going ...

Roachforlife

Music Fan

1612 Views

2 replies

2 likes

  • 1612 Views
  • 2 replies
  • 2 likes

Superuser Contribution Pulled back into app when adjusting volume while casting to speaker

While casting to smart speaker/Google home I navigate away from the app to home screen/different app, then when volume is adjusted for device being casted to I am pulled back into Spotify app without any input or even touching the screen. Highly irri...

Newbie

While casting to smart speaker/Google home I navigate away from the app to home screen/different app, then when volume is adjusted for device being casted to I am pulled back into Spotify app without...

AlejaR

Moderator

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why certain songs only play from playlists

PlanFree/PremiumCountryUnited States DeviceMoto G Play Operating System My Question or IssueWhy is it that some songs only play from Spotify made playlists

Regular

  Plan Free/Premium Country United States  Device Moto G Play  Operating System     My Question or Issue Why is it that some songs only play from Spotify made play...

Joan

Moderator

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops playing

PlanPremiumCountryUkDeviceSamsung a51Operating System My Question or IssueWhenever i try to listen to music whilst on another app it stops playing after like 30 seconds and I've checked all the permissions and it keeps happening and I dont know ehat ...

Visitor

Plan Premium Country Uk Device Samsung a51 Operating System     My Question or Issue Whenever i try to listen to music whilst on another app it stops playing after like 30 seconds...

Alex

Spotify Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has stopped connecting to the chromecast mibox. everything worked before that

PlanPremiumCountry Belarus Devicemiboxs, lenovo tab10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify has stopped connecting to the chromecast mibox. everything worked before that

Casual Listener

  Plan Premium Country Belarus    Device miboxs, lenovo tab10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue Spotify has s...

OscarDC

Moderator

517 Views

3 replies

0 likes

  • 517 Views
  • 3 replies
  • 0 likes

Superuser Contribution my android and my google device don´t match

PlanPremiumCountryColombiaMy Question or IssueSo I'm used to be able to control what my google devise will reproduce from my Spotify account, but today no matter how many times I tried to put an specific song that it was not the one playing it wouldn...

Casual Listener

Plan Premium Country Colombia My Question or Issue So I'm used to be able to control what my google devise will reproduce from my Spotify account, but today no matter how many times I tried to p...

Lyubka

Moderator

352 Views

3 replies

0 likes

  • 352 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search bar disappeared in playlists

PlanPremiumCountryNetherlands DeviceSamsung A53Operating SystemAndroid 13 One UI Version 5.1 + newest update of spotify app as of today 2/6/23 My Question or IssueSince a few weeks I'm not able to drag down my playlist to search within that playlist....

Casual Listener

  Plan Premium Country Netherlands   Device Samsung A53 Operating System Android 13 One UI Version 5.1 + newest update of spotify app as of today 2/6/23   My Question or Iss...

JST77

Casual Listener

2736 Views

7 replies

0 likes

No search bar
samsung android a53
  • 2736 Views
  • 7 replies
  • 0 likes

Superuser Contribution Bug: Smart Shuffle to normal play

Plan: PremiumOS: Android My Issue:Currently, the playing order is Normal > Shuffle > Smart Shuffle. Whenever I shift from shuffle to normal, it will NOT play the follow-up song according to the sorting settings (e.g., "recently added"). Instead, the ...

Regular

  Plan: Premium OS: Android     My Issue: Currently, the playing order is Normal > Shuffle > Smart Shuffle. Whenever I shift from shuffle to normal, it will NOT play t...

McvW

Regular

971 Views

6 replies

0 likes

  • 971 Views
  • 6 replies
  • 0 likes

Superuser Contribution Unable to move song seek slider

PlanFreeCountryIndiaDevice(Samsung Galaxy J8)Operating System(Android) My Question or IssueI'm unable to seek through the song, to change the song to the desired timeframe/portion of the song. Also when I tap on the lyrics of the song while playing, ...

Visitor

  Plan Free Country India Device (Samsung Galaxy J8) Operating System (Android)   My Question or Issue I'm unable to seek through the song, to change the song to the desired time...

Yordan

Moderator

663 Views

1 replies

2 likes

  • 663 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution song lyrics don't work for me

PlanFree/PremiumFreeCountryDominican Republic Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LG K42 Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 10 My Question or Issuetwo days ago the lyrics of the songs stopped working f...

Newbie

Plan Free/Premium Free Country Dominican Republic  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) LG K42  Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...

Joan

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like button not updating

PlanPremium FamilyCountryGermanyDeviceGalaxy S22 Ultra 5GOperating SystemAndroid 13, OneUI 5.1 My Question or IssueOn the mobile app in some listening situations the like songs button isn't working properly. It'll add the song to your liked songs but...

Casual Listener

Plan Premium Family Country Germany Device Galaxy S22 Ultra 5G Operating System Android 13, OneUI 5.1   My Question or Issue On the mobile app in some listening situations the like son...

Dunnerski

Casual Listener

2218 Views

12 replies

0 likes

  • 2218 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify pausing in random intervals

PlanPremiumCountryCanadaDevice(Samsung Galaxy S20 FE, PC)Operating System(Android Windows 10,) My Question or IssueSpotify has been pausing consistently every 30-40 seconds. I have cleared cache from both devices, uninstalled reinstalled the app, log...

Visitor

Plan Premium Country Canada Device (Samsung Galaxy S20 FE, PC) Operating System (Android  Windows 10,)   My Question or Issue Spotify has been pausing consistently every 30-40 sec...

Joan

Moderator

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch device while shuffling across multiple folders

I have a folder called Artists, which contains folders A-Z which contain playlists for the artists I like. I like to shuffle the whole Artists folder, which fortunately is still possible on pc, but not on mobile anymore for a long time now (please br...

Newbie

I have a folder called Artists, which contains folders A-Z which contain playlists for the artists I like. I like to shuffle the whole Artists folder, which fortunately is still possible on pc, but n...

Not applicable

501 Views

2 replies

0 likes

Connect to device
Play Folder
  • 501 Views
  • 2 replies
  • 0 likes