Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850951 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850951 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17089 Views
  • 3 replies
  • 0 likes
  • 17089 Views
  • 3 replies
  • 0 likes

Superuser Contribution La función de letras desapareció

PlanPremiumPaísMéxicoDispositivoPOCO X3Sistema operativoMIUI Global 12.5.4 Mi pregunta o problemaEn algún momento del 2021 cuando lanzaron la función, la tenía en mi celular y se veían las letras pero de la nada ya no se vieron y he intentado hacer t...

  • Newbie
  • Plan Premium País México Dispositivo POCO X3 Sistema operativo MIUI Global 12.5.4     Mi pregunta o problema En algún momento del 2021 cuando lanzaron la función, la tenía en mi ...
  • Jeremy
  • Spotify
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify playlist is showing wrong number and total duration

My question or issueHello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I am adding song in my phone and number of songs is not ...

  • Regular
  • My question or issue Hello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I a...
  • Alex
  • Moderator
  • 1111 Views
  • 16 replies
  • 0 likes
  • 1111 Views
  • 16 replies
  • 0 likes

Superuser Contribution ahorro de datos

PlanFree/PremiumCountry Device: Moto g5 plus Operating Systemandroid 8.1 My Question or Issue mi problema es que no puedo desactivar la opcion de ahorro de datos, cada vez que intento sacarla se pone de vuelta automaticamente y me obliga a escuchar e...

  • Newbie
  • Plan Free/Premium Country   Device: Moto g5 plus   Operating System android 8.1   My Question or Issue  mi problema es que no puedo desactivar la opcion de ahorro de dat...
  • Kiril
  • Moderator
  • 293 Views
  • 4 replies
  • 1 likes
  • 293 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Play and pause button completely white

PlanPremium StudentCountryChileDeviceRedmi Note 10 ProOperating SystemAndroid 11 My Question or IssueAs the title says, the play and pause button appears completely white and I don't know how to fix it. I've tried a clean Spotify install but it didn'...

  • Casual Listener
  • Plan Premium Student Country Chile Device Redmi Note 10 Pro Operating System Android 11   My Question or Issue As the title says, the play and pause button appears completely white and...
  • Juako1
  • Casual Listener
  • 801 Views
  • 2 replies
  • 0 likes
  • 801 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7Operating SystemAndroid 8No lyrics are available for any song.

  • Casual Listener
  •   Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android 8 No lyrics are available for any song.    
  • Novy
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Unable to accept Blend invite

PlanFree (other person) Premium (me)CountryUkraineDeviceBoth android phones. Mine is Google Pixel 3Operating SystemAndroid 12 My Question or IssueWhen trying to accept link by following the link generated by Blend feature it errors out with "Somethin...

  • Regular
  • Plan Free (other person) Premium (me) Country Ukraine Device Both android phones. Mine is Google Pixel 3 Operating System Android 12   My Question or Issue When trying to accept link b...
  • Loxer
  • Spotify Star
  • 223 Views
  • 1 replies
  • 1 likes
  • 223 Views
  • 1 replies
  • 1 likes

Blend invite not working.

PlanPremiumCountryIndia DeviceOne Plus Nord Operating SystemAndroid 11 My Question or IssueI recieved a blend invite link from a friend but I can't access it... It just keeps showing something went wrong'... I tried sending the invite but they can't ...

  • Newbie
  • Plan Premium Country India   Device One Plus Nord   Operating System Android 11   My Question or Issue I recieved a blend invite link from a friend but I can't access it......
  • Loxer
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't shuffle album anymore

PlanPremiumCountryPortugalDeviceXiaomi mi A2Operating SystemAndroid 10 My Question or IssueFor some weeks (or months) I can't shuffle albums anymore, even with shuffle selected in the now playing, when I click to play an album, it always disable shuf...

  • Newbie
  • Plan Premium Country Portugal Device Xiaomi mi A2 Operating System Android 10   My Question or Issue For some weeks (or months) I can't shuffle albums anymore, even with shuffle select...
  • Alex
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Spotify Playlist Code & Cover Art Not Matching

PlanPremiumCountryU.S.DeviceGoogle Pixel 3 A XLOperating SystemAndroid 12 My Question or Issue The Spotify code, for my playlist that has cover art is not matching (in color) the cover art, which is not showing, when I go to the playlist options. Thi...

Screenshot_20220116-123753.png Screenshot_20220116-123805.png Screenshot_20220116-123835.png
  • Roadie
  • Plan Premium Country U.S. Device Google Pixel 3 A XL Operating System Android 12   My Question or Issue   The Spotify code, for my playlist that has cover art is not matching (in...
  • MattSuda
  • Spotify Star
  • 611 Views
  • 3 replies
  • 0 likes
  • 611 Views
  • 3 replies
  • 0 likes

Have different collaborative modes

My girlfriend and I recently made a playlsit together for just us two. She made the playlist and made me a collaborator. Sadly, someone unknown to us joined and put in songs we didn't want. She ended up kicking them out. I told her to private the pla...

  • Regular
  • My girlfriend and I recently made a playlsit together for just us two. She made the playlist and made me a collaborator. Sadly, someone unknown to us joined and put in songs we didn't want. She ended...
  • Loxer
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • Accessible
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution App ist sehr langsam oder reagiert überhaupt nicht mehr

Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung.Ich habe die App schon 3x mal neu installiert und auch davor nach der Beschreibung gelöscht....

  • Casual Listener
  • Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung. Ich habe die App schon 3x mal neu insta...
  • Eni
  • Moderator
  • 19201 Views
  • 29 replies
  • 11 likes
  • 19201 Views
  • 29 replies
  • 11 likes

Superuser Contribution Adding downloaded songs to other playlists (downloaded or non-downloaded) when offline

Spoiler (Highlight to read) PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy A71Operating SystemAndroid 11Spotify App Version: 8.6.88.1104My Question or IssueAdding songs from a downloaded playlist to another of my playlists (no matter if they are d...

  • Casual Listener
  •   Plan Premium Country Switzerland Device Samsung Galaxy A71 Operating System Android 11 Spotify App Version: 8.6.88.1104 My Question or Issue Adding songs from a downloaded playlist...
  • MafeG
  • Spotify Legend
  • 185 Views
  • 3 replies
  • 0 likes
  • 185 Views
  • 3 replies
  • 0 likes

After playlist is ended spotify plays suggested songs even when autoplay is off

I have free spotify. Whenever my playlist with 12 tracks from the same artist finishes, instead of playing it again spotify forces me to listen to 'suggested' songs and wont let me listen to whag I want to listen to. Please help, autoplay is off. I t...

  • Newbie
  • I have free spotify. Whenever my playlist with 12 tracks from the same artist finishes, instead of playing it again spotify forces me to listen to 'suggested' songs and wont let me listen to whag I w...
  • Demophrag
  • Newbie
  • 353 Views
  • 1 replies
  • 1 likes
  • 353 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify App prevents phone calls and messaging

Plan: PremiumCountry: USDevice: Samsung Note 4 (don't mock me)Operating System: Android Marshmallow (6.0.1)(EOL 2020)Service (and I use the term loosely): Verizon My Question or Issue:Failures:Could not make or receive phone calls. Sometime got messa...

  • Casual Listener
  • Plan: Premium Country: US Device: Samsung Note 4 (don't mock me) Operating System: Android Marshmallow (6.0.1)(EOL 2020) Service (and I use the term loosely): Verizon  My Que...
  • Eni
  • Moderator
  • 626 Views
  • 3 replies
  • 0 likes
  • 626 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Bug: podcast filter resets when leaving app, but selection remains the same

Plan: PremiumCountry: USADevice: OnePlus5Operating System: Android 10Spotify Version: 8.6.66.22 (but problem has existed for a long time) My Question or IssueOn a podcast page, I can filter displayed episodes by "Downloads". I leave the app by clicki...

  • Regular
  • Plan: Premium Country: USA Device: OnePlus5 Operating System: Android 10 Spotify Version: 8.6.66.22 (but problem has existed for a long time)   My Question or Issue On a podcast page, I...
  • Eni
  • Moderator
  • 767 Views
  • 12 replies
  • 0 likes
  • 767 Views
  • 12 replies
  • 0 likes

[Connect] Fix connect bugs on Android. Fix chart covers bug on Android

1. Spotify connect works half time on Android. It you try to skip a few songs connect just stops working. You can see video about it here:https://twitter.com/harvasyuk/status/1459594876312596481?s=20 2. When phone is in Ukrainian language chart cover...

  • Visitor
  • 1. Spotify connect works half time on Android. It you try to skip a few songs connect just stops working.  You can see video about it here: https://twitter.com/harvasyuk/status/14595948763125...
  • 75 Views
  • 0 replies
  • 0 likes
  • Connect
  • 75 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android | OnePlus] Extreme lag in OxygenOS (device OnePlus7T Pro India ROM)

PlanPremiumCountryIndiaDeviceOnePlus 7T ProOperating SystemAndroid 10 (Spotify v 8.5.77.1043) My Question or IssueThere is a huge amount of lag and delay when using the Spotify app. Swipe actions for changing tracks results in stutters and animation ...

  • Newbie
  • Plan Premium Country India Device OnePlus 7T Pro Operating System Android 10 (Spotify v 8.5.77.1043)   My Question or Issue There is a huge amount of lag and delay when using the Spoti...
  • bmicraft
  • Newbie
  • 918 Views
  • 3 replies
  • 0 likes
  • Android
    Oneplus
    oxygen os
  • 918 Views
  • 3 replies
  • 0 likes

Superuser Contribution Switching device on Android

Switching devices used to be easy. Still is on the desktop, but on my android app I'm now lumbered with 'Start a group session' when I tap the device button. I might use this feature once a year, I switch devices on the fly all the time. How do I do ...

  • Newbie
  • Switching devices used to be easy. Still is on the desktop, but on my android app I'm now lumbered with 'Start a group session' when I tap the device button. I might use this feature once a year, I s...
  • Eni
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading over cellular - Even with setting disabled

PlanPremiumCountryUSADeviceAndroidOperating SystemAndroid 10Spotify 8.6.2.774Android: 10 My Question or IssueI just noticed this because we've burnt thru 20+ gig of data this month. (Normal is 2-3). Spotify is downloading all my offline playlists ove...

  • Casual Listener
  • Plan Premium Country USA Device Android Operating System Android 10 Spotify 8.6.2.774 Android: 10     My Question or Issue I just noticed this because we've burnt thru 20+ gi...
  • mkuenzi
  • Newbie
  • 684 Views
  • 5 replies
  • 5 likes
  • cellular
    data
    Download
  • 684 Views
  • 5 replies
  • 5 likes

Superuser Contribution New Feature suggestion

Hey Spotify, hope your followers are increasing by day. So ,when i was listening a song , i liked a song so much such that i turned auto repeated currently playing song but later on i lost interest and to change to other song will need to go to playl...

  • Newbie
  • Hey Spotify, hope your followers are increasing by day. So ,when i was listening a song , i liked a song so much such that i turned auto repeated currently playing song but later on i lost interest a...
  • OscarDC
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • Feature Request
  • 194 Views
  • 1 replies
  • 0 likes