Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
5 hours ago
Riisvay
Newbie
6349 Views
28 replies
15 likes

6349 Views
28 replies
15 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
861772 Views
11 replies
49 likes
Android
Guide
Troubleshooting

861772 Views
11 replies
49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Moderator
22626 Views
3 replies
0 likes

22626 Views
3 replies
0 likes

Need help finding my right account

Can someone help me please

New user
Visitor
Can someone help me please
2022-10-07 4:39:47 AM
2022-10-07 10:24:27 AM
Taylith
Community Legend
103 Views
1 replies
1 likes

103 Views
1 replies
1 likes

Superuser Contribution I can't play anything in Spotify

An ad of 30 secs started playing between my songs. Even after the 30 secs timer passed, the ad kept on playing indefinitely and without any sound. I can't play anything else due to this

New user
Visitor
An ad of 30 secs started playing between my songs. Even after the 30 secs timer passed, the ad kept on playing indefinitely and without any sound. I can't play anything else due to this
2022-10-05 12:33:03 PM
2022-10-06 2:13:28 PM
Lyubka
Moderator
94 Views
1 replies
0 likes

94 Views
1 replies
0 likes

Superuser Contribution Spotify stops playing whenever I enter the Ultra power saver mode

PlanPremiumCountryATDeviceHuawei Honor 10Operating SystemAndroid 10 My Question or IssueThe "Ultra power saver mode" on my phone is customizable: It lets me use any 6 apps that still work when this mode is enabled. When I start Spotify in the Ultra p...

d1c3
Regular
Plan Premium Country AT Device Huawei Honor 10 Operating System Android 10 My Question or Issue The "Ultra power saver mode" on my phone is customizable: It lets me use any 6 apps th...
2022-10-02 11:59:41 PM
2022-10-06 9:27:29 AM
Alex
Moderator
137 Views
1 replies
0 likes

137 Views
1 replies
0 likes

Spotify is not streaming or downloading music

My Spotify app in Android is not streaming or downloading music.I have tried the following:1. Perform clean install2. Gave full permission to Spotify3. Update my phone (Galaxy Note to the latest firmware4. Clear cache and storage5. Download Spotify L...

TopSpots
Visitor
My Spotify app in Android is not streaming or downloading music. I have tried the following: 1. Perform clean install 2. Gave full permission to Spotify 3. Update my phone (Galaxy Note 😎 to th...
2022-10-06 4:03:39 AM
2022-10-06 9:00:12 AM
Taylith
Community Legend
118 Views
1 replies
1 likes

118 Views
1 replies
1 likes

Change back to the earlier version

I reallyhate what has been dove to the android app that appeared at end September 2022. There is list of single options most of which I have no interest in. How can I go back to the earlier version and that wad much more useful. I can not even mark i...

zardox
Roadie
I reallyhate what has been dove to the android app that appeared at end September 2022. There is list of single options most of which I have no interest in. How can I go back to the earlier version a...
2022-10-04 2:34:15 PM
2022-10-05 9:15:17 PM
dsdsdsdsds
Roadie
166 Views
1 replies
2 likes

166 Views
1 replies
2 likes

Superuser Contribution cant reorder songs on my own playlist

PlanFreeCountry Devicesamsung galaxy phone Operating Systemandroid My Question or Issueive never used the spofity community before, so i dont know if this is the right spot to post this, but i cant reorder the songs on my playlists anymore. there are...

uwuyeehaw
Visitor
Plan Free Country Device samsung galaxy phone Operating System android My Question or Issue ive never used the spofity community before, so i dont know if this is the ri...
2020-10-01 11:09:45 PM
2022-10-05 5:32:35 PM
Eni
Moderator
3530 Views
9 replies
0 likes
Android
Samsung

3530 Views
9 replies
0 likes

Solved!!Superuser Contribution Local files keep becoming unplayable randomly

PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid 11 My Question or IssueI have some local files added to Spotify on my mac. I wanted to add those tracks to other playlists so that I can play them on my android mobile. So I created a pl...

im_jerry87
Regular
Plan Premium Country India Device Samsung M30 Operating System Android 11 My Question or Issue I have some local files added to Spotify on my mac. I wanted to add those tracks to oth...
2021-07-07 10:47:43 AM
2022-10-05 1:33:41 PM
Dian
Moderator
3455 Views
15 replies
0 likes

3455 Views
15 replies
0 likes

Superuser Contribution My favorites list and heart button gone

PlanPremiumCountry IsraelDeviceSamsung Galaxy 7. Wife's is Galaxy 9.Operating SystemAndroid My Question or Issue Hello, ive been using the heart button to add songs to my favorites list.Suddenly i cannot find my favorites songs in my playlists, and t...

ohadb
Newbie
Plan Premium Country Israel Device Samsung Galaxy 7. Wife's is Galaxy 9. Operating System Android My Question or Issue Hello, ive been using the heart button to add s...
2018-08-01 6:47:07 AM
2022-10-05 7:24:49 AM
Dian
Moderator
1619 Views
3 replies
1 likes

1619 Views
3 replies
1 likes

Solved!!Superuser Contribution Good ol' pausify 2.0

its 2.0 because the first time I wrote this I didn't have a verified email... PlanPremiumCountryArgentina DeviceMotorola G Power 2022, Moto G6+ and my girlfriend's S21Operating SystemAndroid 11, Android 9,(idk what android her S21 is) My Question or ...

Twatsuya
Casual Listener
its 2.0 because the first time I wrote this I didn't have a verified email... Plan Premium Country Argentina Device Motorola G Power 2022, Moto G6+ and my girlfriend's S21 Operat...
2022-10-02 3:29:08 PM
2022-10-05 1:21:47 AM
Eni
Moderator
231 Views
3 replies
0 likes
Android
Playback problem
Playback problems
Playback stops
Spotify Android

231 Views
3 replies
0 likes

Android phone app

How do I keep Spotify 'on top' of other apps on my phone? I can't find the setting in 'Settings'?

Hovver
Newbie
How do I keep Spotify 'on top' of other apps on my phone? I can't find the setting in 'Settings'?
2022-09-26 7:23:35 PM
2022-10-04 4:13:11 PM
Taylith
Community Legend
118 Views
1 replies
1 likes

118 Views
1 replies
1 likes

Superuser Contribution Stuttering Cracking Glitch during in play - Samsung S10+

PlanPremiumCountryUKDeviceSamsung S10+ My Question or IssueWhen I am playing a downloaded song or a streamed track. The song stutters. I have play through the phones speaker, bluetooth to Samsung earpods and also casting to Samsung TV. Across all tes...

nicholaspugh
Visitor
Plan Premium Country UK Device Samsung S10+ My Question or Issue When I am playing a downloaded song or a streamed track. The song stutters. I have play through the phones speaker, blu...
2020-07-02 4:27:59 PM
2022-10-04 2:47:57 PM
RChapman
Visitor
860 Views
4 replies
0 likes

860 Views
4 replies
0 likes

Superuser Contribution My spotify doesnt play or do anything

i have been using spotify for a month now and i got the premium plan one day my storage was full so i transfer the data to sd card to save space and it was mid transfer my phone shut down and now i cant play or do anything in the app device: samsung ...

Fernandoms1
Newbie
i have been using spotify for a month now and i got the premium plan one day my storage was full so i transfer the data to sd card to save space and it was mid transfer my phone shut down and now i c...
2022-10-03 3:16:40 AM
2022-10-04 8:42:28 AM
Dian
Moderator
143 Views
1 replies
0 likes

143 Views
1 replies
0 likes

Superuser Contribution Now Playing screen no longer rotates to landscape mode while rest of the app does

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S7activeOperating SystemAndroid 8.0.0 My Question or IssueSee the title. On the "Now Playing" screen, rotation does not work as expected. This is inconsistent with previous version of the app. It is...

willdoubleg
Casual Listener
Plan Premium Country United States Device Samsung Galaxy S7active Operating System Android 8.0.0 My Question or Issue See the title. On the "Now Playing" screen, rotati...
2019-04-23 5:50:14 PM
2022-10-04 8:35:08 AM
goforit
Music Fan
2197 Views
14 replies
21 likes

2197 Views
14 replies
21 likes

Huge Battery Drain

PlanPremiumCountryUKDeviceSamsung S20+Operating SystemAndroid 12 My Question or IssueSpotify is draining a huge amount of battery, i.e. >30% with around 3 hours listening time. It doesn't change depending on offline/online listening, or wifi/data, al...

HastyPopcorn
Newbie
Plan Premium Country UK Device Samsung S20+ Operating System Android 12 My Question or Issue Spotify is draining a huge amount of battery, i.e. >30% with around 3 hours listening ...
2022-10-03 11:59:19 PM
319 Views
0 replies
0 likes

319 Views
0 replies
0 likes

Solved!!Superuser Contribution Cannot like songs on lock screen

PlanPremiumCountryAUTDeviceHuawei Honor 10Operating SystemAndroid 10 My Question or IssueI've done some research and it seems like I should be able to like songs on the lock screen by pulling down the lock screen banner. However, it doesn't let me. W...

d1c3
Regular
Plan Premium Country AUT Device Huawei Honor 10 Operating System Android 10 My Question or Issue I've done some research and it seems like I should be able to like songs on the lock ...
2022-09-22 8:58:28 AM
2022-10-03 11:35:15 PM
Eni
Moderator
1887 Views
11 replies
0 likes

1887 Views
11 replies
0 likes

Superuser Contribution Playlists deleted after A10 software update

PlanPremiumCountryItaly DeviceSamsung A10Operating SystemAndroid A105FNXXS8CVH1 My Question or IssueSince doing an update on my phone on 1 October, I have been unable to use Spotify on my phone depsite uninstalling & re-installing several times . I h...

KamyKu934-15-96
Visitor
Plan Premium Country Italy Device Samsung A10 Operating System Android A105FNXXS8CVH1 My Question or Issue Since doing an update on my phone on 1 October, I have been u...
2022-10-02 7:38:36 PM
2022-10-03 7:53:24 PM
Eni
Moderator
202 Views
1 replies
1 likes

202 Views
1 replies
1 likes

Superuser Contribution Status bar not showing only in one mode

PlanPremiumCountryFranceDevicePixel 6Operating SystemAndroid 13 IssueMy status bar is not showing but only in one mode, when the notification is on the standard notification panel of my system. Here there is couple of screenshots to understand what i...

lecoqamaury
Casual Listener
Plan Premium Country France Device Pixel 6 Operating System Android 13 Issue My status bar is not showing but only in one mode, when the notification is on the standard notification ...
2022-09-27 6:51:29 PM
2022-10-03 6:55:10 PM
AlejaR
Moderator
218 Views
5 replies
0 likes

218 Views
5 replies
0 likes

Superuser Contribution No access to music on Spotify

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A10Operating SystemAndroid My Question or IssueI have a family premium account. All of the sudden, I am unable to access my playlists nor can I access new music on Spotify. The notice I get is to chec...

Krista3
Newbie
Plan Premium Country Netherlands Device Samsung Galaxy A10 Operating System Android My Question or Issue I have a family premium account. All of the sudden, I am unable to acce...
2022-10-02 12:59:45 PM
2022-10-03 3:43:31 PM
Alex
Moderator
176 Views
1 replies
0 likes

176 Views
1 replies
0 likes

Solved!! Spotify not working on android phone

PlanPremiumCountryBELGIUMDeviceXiaomi Mi A3Operating SystemAndroid 11 My Question or Issue. From one day to the next i could no longer play any music on my android phone. No downloaded playlists, no favourites, nothing. Public Playlist are all 'empty...

FilipPannier
Casual Listener
...hone. No downloaded playlists, no favourites, nothing. Public Playlist are all 'empty'. 'Something went wrong, try again', 'check internet connection',... All other apps are working fine. &n...
2022-05-01 10:49:58 AM
2022-10-03 3:06:05 PM
boomer58
Visitor
5233 Views
4 replies
1 likes

5233 Views
4 replies
1 likes

Superuser Contribution Podcast changes after 3 hours

PlanPremiumCountry UK DeviceSamsung S22Operating System My Question or Issue We like listening to a 12 hour podcast overnight like sleep sounds. It has to last the whole time we are sleeping. We have tried two different podcasts both of which change ...

Carlyp87
Newbie
Plan Premium Country UK Device Samsung S22 Operating System My Question or Issue We like listening to a 12 hour podcast overnight like sleep sounds. It has to l...
2022-10-02 10:26:58 AM
2022-10-03 11:05:05 AM
Lyubka
Moderator
142 Views
1 replies
0 likes

142 Views
1 replies
0 likes

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