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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7073 Views

0 replies

7 likes

  • 7073 Views
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  • 7 likes

Superuser Contribution Why all my spotify accounts don't have lyric in all song

I've made so many account and all song don't have lyric, i've already seen many tutorial and seen in spotify web

Visitor

I've made so many account and all song don't have lyric, i've already seen many tutorial and seen in spotify web

Alex

Spotify Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
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Superuser Contribution Spotify keeps running in the background

Hello,Spotify keeps running in the backgroud even after I close it. The device is Samsung A14.I've disabled everything I can think of but Spotify still runs in the background.Please cold you tell me how I can disable it completely and have it running...

Visitor

Hello, Spotify keeps running in the backgroud even after I close it. The device is Samsung A14. I've disabled everything I can think of but Spotify still runs in the background. Please cold you te...

AlejaR

Moderator

29666 Views

15 replies

1 likes

  • 29666 Views
  • 15 replies
  • 1 likes

Superuser Contribution Battery drain Sony Xperia 5 iv

With no clear reason Spotify drains over 70% of my battery within work day. My phone is new and I'm not an idiot with tech so basic "reboot and reinstall" stuff has been done and problem prevails

Visitor

With no clear reason Spotify drains over 70% of my battery within work day. My phone is new and I'm not an idiot with tech so basic "reboot and reinstall" stuff has been done and problem prevails

AlejaR

Moderator

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify stops playing every 2 minutes

About every 2 minutes, the track I am listening to stops playing. The app shows it as playing but no sound comes out and when I pause and press play, it jumps back to the place where the sound stops. The first time I can get it to play again by unloc...

Visitor

About every 2 minutes, the track I am listening to stops playing. The app shows it as playing but no sound comes out and when I pause and press play, it jumps back to the place where the sound stops....

Maria

Moderator

25471 Views

6 replies

0 likes

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Superuser Contribution My Rock playlist only shows 3 options like 'legendary'.

If I select a music category like Dance or HipHop I get tons of different suggestions like new releases, modern, old school etc. However when I select Rock it only shows 'legendary, the core of rock music and latin rock'.

Casual Listener

If I select a music category like Dance or HipHop I get tons of different suggestions like new releases, modern, old school etc. However when I select Rock it only shows 'legendary, the core of rock ...

maurer1

Visitor

1556 Views

10 replies

1 likes

  • 1556 Views
  • 10 replies
  • 1 likes

Superuser Contribution No repeat button on premium

PlanPremiumCountryUSA My Question or IssueThe repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

Casual Listener

  Plan Premium Country USA   My Question or Issue The repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

EggoDaytona

Casual Listener

6599 Views

13 replies

0 likes

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  • 13 replies
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Superuser Contribution Cannot connect to any external speakers, and cannot play more than 2 songs in a row.

PlanPremiumCountryCanadaDeviceHuawei P30 proOperating SystemAndroid version 10 My IssueSpotify has been giving issues in many areas for me lately. It started with not being able to connect to any kind of speaker such as a Sonos, Google home mini, Goo...

Newbie

Plan Premium Country Canada Device Huawei P30 pro Operating System Android version 10   My Issue Spotify has been giving issues in many areas for me lately. It started with not being a...

hbgoode

Visitor

1498 Views

3 replies

2 likes

  • 1498 Views
  • 3 replies
  • 2 likes

Superuser Contribution Stop playing/dislike button missing for radio play

As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.

Regular

As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.

Joan

Moderator

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify keeps connecting to a different phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

389 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Bugs in Android app & Chromecast app

PlanFreeCountryUSADevice1st device - Chromecast (latest version for ANDROID TV) 2nd device - Lenovo Android tablet with Android 12Operating SystemAndroid 12 on both devices My Question or IssueI have 2 separate bugs to report. The first is with Spoti...

Gig Goer

Plan Free Country USA Device 1st device - Chromecast (latest version for ANDROID TV)  2nd device - Lenovo Android tablet with Android 12 Operating System Android 12 on both devices &nbs...

Susan_GP

Moderator

337 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Gapless playback does not work properly on Samsung A13

PlanPremiumCountryFranceDeviceSamsung Galaxy A13Operating SystemAndroid My Question or IssueSince the last update, sometimes the gapless does not work properly on my Samsung A13. No problem on my chromebook with the same songs.I've tried to turn off ...

Regular

Plan Premium Country France Device Samsung Galaxy A13 Operating System Android    My Question or Issue Since the last update, sometimes the gapless does not work properly on my Sa...

Yordan

Moderator

2260 Views

10 replies

0 likes

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  • 10 replies
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Superuser Contribution Lyrics not showing

PlanFreeCountryIndiaDeviceRedmi Note 10 Pro Operating SystemAndroid 12 My Question or IssueThe lyrics are not showing no matter what I try. I tried uninstalling and reinstalling and logging out and then logging in, cleared chache but nothing is worki...

Newbie

Plan Free Country India Device Redmi Note 10 Pro  Operating System Android 12   My Question or Issue The lyrics are not showing no matter what I try. I tried uninstalling and rein...

Christofer_Lloyd

Visitor

533 Views

3 replies

2 likes

  • 533 Views
  • 3 replies
  • 2 likes

Superuser Contribution Playlist won't shuffle

PlanPremiumCountry DeviceGalaxy S22Operating SystemAndroid My Question or IssueI made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've discovered a Premium Feature" and then goes away. It will not let me turn on shu...

Regular

Plan Premium Country   Device Galaxy S22 Operating System Android   My Question or Issue I made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've...

Susan_GP

Moderator

425 Views

3 replies

0 likes

shuffle
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Superuser Contribution Deleting downloaded podcasts

I've created a few playlists with certain podcasts added to each. My work takes me out of cellular range so I download the episodes for offline listening. After listening to the I wanted to delete them from their playlists but receive the error messa...

Casual Listener

I've created a few playlists with certain podcasts added to each. My work takes me out of cellular range so I download the episodes for offline listening. After listening to the I wanted to delete th...

OscarDC

Moderator

8695 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Still happening in 2023 - Downloaded songs move back to Local Drive unexpectedly

PlanPremiumCountryUSDeviceSamsung Note 20 UltraOperating SystemAndroid 12 My Question or IssueI have seen MULTIPLE threads on this but it never seems resolved, what is going on Spotify? Basically I have about 10gig of downloaded songs. I set to my SD...

Music Fan

Plan Premium Country US Device Samsung Note 20 Ultra Operating System Android 12   My Question or Issue I have seen MULTIPLE threads on this but it never seems resolved, what is going ...

Roachforlife

Music Fan

1624 Views

2 replies

2 likes

  • 1624 Views
  • 2 replies
  • 2 likes

Superuser Contribution Pulled back into app when adjusting volume while casting to speaker

While casting to smart speaker/Google home I navigate away from the app to home screen/different app, then when volume is adjusted for device being casted to I am pulled back into Spotify app without any input or even touching the screen. Highly irri...

Newbie

While casting to smart speaker/Google home I navigate away from the app to home screen/different app, then when volume is adjusted for device being casted to I am pulled back into Spotify app without...

AlejaR

Moderator

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why certain songs only play from playlists

PlanFree/PremiumCountryUnited States DeviceMoto G Play Operating System My Question or IssueWhy is it that some songs only play from Spotify made playlists

Regular

  Plan Free/Premium Country United States  Device Moto G Play  Operating System     My Question or Issue Why is it that some songs only play from Spotify made play...

Joan

Moderator

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes