Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New Android Feature: Swipe to queue songs

Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app. You can now swipe to queue songs in the Android app! This new feature is currently rolling out to Premium users so you should see...

AndroidSwipeToQueue.gif
  • Spotify Star
  • Spotify Star
  • Somerandomrr
  • Visitor
  • 13830 Views
  • 20 replies
  • 42 likes
  • 13830 Views
  • 20 replies
  • 42 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 835134 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 835134 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13297 Views
  • 1 replies
  • 0 likes
  • 13297 Views
  • 1 replies
  • 0 likes

Superuser Contribution JRE won't play. Won't even open. No errors or messages

PlanFreeCountryUSADeviceSamsung Galaxy Note tab 10.1 My Question or IssueJRE won't do anything. I press the icon and it just makes a noise. I can play music. I already re-installed Spotify.

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy Note tab 10.1   My Question or Issue JRE won't do anything. I press the icon and it just makes a noise. I can play music. I already re-insta...
  • Ivan
  • Spotify Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio Bug (Realme C3)

PlanPremiumCountryEcuadorDeviceRealme C3Operating SystemAndroid 10 My Question or IssueI've been having issues with the audio on Spotify. Every time I start to listen to a song the sound quality is really bad (low volume). It's weird because when I o...

  • Casual Listener
  •   Plan Premium Country Ecuador Device Realme C3 Operating System Android 10   My Question or Issue I've been having issues with the audio on Spotify. Every time I start to listen...
  • Eni
  • Moderator
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
  • 0 likes

Superuser Contribution Couldn't load the lyrics for this song

PlanFreeCountryIndiaDevice(OnePlus 5T)Operating System(Android 10) My Question or Issue I am running  the latest spotify version on my phone. No matter what song I choose that has lyrics label next to it, I always get this message. I've tried uninsta...

Screenshot_20210117-163446.jpg
  • Roadie
  •   Plan Free Country India Device (OnePlus 5T) Operating System (Android 10)   My Question or Issue   I am running  the latest spotify version on my phone. No matter what so...
  • Mihail
  • Spotify Legend
  • 9031 Views
  • 5 replies
  • 8 likes
  • 9031 Views
  • 5 replies
  • 8 likes

Superuser Contribution Spotify Lyrics not working on android

PlanPremiumCountryIndiaDeviceOppo Realme 2 ProOperating SystemAndroid 10My Question or Issue:HelloI am a spotify user and just bought the premium version. After using it for some time, i noticed that the lyrics were not appearing under the song's wal...

  • Not applicable
  • Plan Premium Country India Device Oppo Realme 2 Pro Operating System Android 10 My Question or Issue: Hello I am a spotify user and just bought the premium version. After using it for some ...
  • Alex
  • Moderator
  • 394 Views
  • 1 replies
  • 2 likes
  • Community
    lyrics
    Spotify India
  • 394 Views
  • 1 replies
  • 2 likes

Superuser Contribution Shuffle Still Doesn't Work 2021

PlanPremiumCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or Issue Spotify "shuffle" still doesn't randomize the music. If I open a playlist of 1000 songs and hit shuffle repeatedly, it'll only switch between 5 or 6 songs. Thi...

  • Regular
  • Plan Premium Country US Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue   Spotify "shuffle" still doesn't randomize the music. If I open a playlist of...
  • stephendidit
  • Regular
  • 11074 Views
  • 36 replies
  • 29 likes
  • 11074 Views
  • 36 replies
  • 29 likes

Superuser Contribution How to play songs by a particular artist in my playlist?

When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.

  • Visitor
  • When I use the 'find in playlist' feature and then click shuffle play it will play all the songs in the playlist rather than just the ones that show up by the artist that I searched.
  • Ver
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution No video option

PlanPremiumCountryUKDevice(OPPO FIND NEO)Operating System(Android 10) My Question or IssueI have no option for videos on my app.I want to watch the JRE podcasts on my phone but I have no idea how to find them. I can search JRE and find the podcasts b...

  • Visitor
  • Plan Premium Country UK Device (OPPO FIND NEO) Operating System (Android 10)   My Question or Issue I have no option for videos on my app. I want to watch the JRE podcasts on my phone...
  • Alex
  • Moderator
  • 1201 Views
  • 3 replies
  • 2 likes
  • Android
    JRE
    Videos
  • 1201 Views
  • 3 replies
  • 2 likes

System accent color on music player

On Android 11, music player is taking my system accent color, instead Spotify's background color.

  • Visitor
  • On Android 11, music player is taking my system accent color, instead Spotify's background color.
  • 241 Views
  • 0 replies
  • 1 likes
  • 241 Views
  • 0 replies
  • 1 likes

Superuser Contribution Canvas

PlanFamilyCountryUkraineDevice(Meizu 15)Operating System(Android 7.1.1) My Question or IssueWhy don't I have background video loops instead of a cover (canvas)? Once they were but now for some reason there is no, even on those tracks on which I remem...

  • Casual Listener
  • Plan Family Country Ukraine Device (Meizu 15) Operating System (Android 7.1.1)   My Question or Issue Why don't I have background video loops instead of a cover (canvas)? Once they we...
  • Ver
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution barra preta inferior no meu spotify web

Do nada o meu spotify web está apresentando uma barra preta inferior tampando metade da tela aonde é exibido as músicas, alguém sabe como resolver isso? segue abaixo a imagem do que está acontecendo.

  • Casual Listener
  • Do nada o meu spotify web está apresentando uma barra preta inferior tampando metade da tela aonde é exibido as músicas, alguém sabe como resolver isso? segue abaixo a imagem do que está acontecendo.
  • Novy
  • Moderator
  • 294 Views
  • 1 replies
  • 1 likes
  • 294 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't skip songs anymore on Android auto through car controls

PlanPremiumCountryUSDeviceGalaxy s8Operating SystemAndroid My car is a Civic 2013 My Question or IssueFor the past few months I haven't been able to skip songs on Spotify through my car controls, when using android auto. apple music works, though. I ...

  • Visitor
  • Plan Premium Country US Device Galaxy s8 Operating System Android   My car is a Civic 2013   My Question or Issue For the past few months I haven't been able to skip songs on Sp...
  • Eni
  • Moderator
  • 850 Views
  • 1 replies
  • 0 likes
  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

PlanPremiumCountrySerbiaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI have tried everything - a clean reinstall, clearing the cache and data, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any hel...

  • Casual Listener
  •   Plan Premium Country Serbia Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue I have tried everything - a clean reinstall, clearing the cache and da...
  • Blingblaow
  • Composer
  • 554 Views
  • 6 replies
  • 2 likes
  • Android
    Crash
    issue
    Troubleshooting
  • 554 Views
  • 6 replies
  • 2 likes

Superuser Contribution Prefer cellular data when connected to wifi that blocks Spotify

My employer's wifi blocks Spotify, but I have an unlimited data plan, so I don't mind using cellular data to stream music. However, I do need my phone to be connected to their WiFi for other things. Is there any way to tell the Spotify app (or my pho...

  • Visitor
  • My employer's wifi blocks Spotify, but I have an unlimited data plan, so I don't mind using cellular data to stream music. However, I do need my phone to be connected to their WiFi for other things. ...
  • Jeremy
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not able to Select VERY HIGH QUALITY" in subscrption plan

Hi There, PlanPremium MiniCountryIndiaDeviceMotorola G5 PlusOperating System Android Oreo My IssueI've Premium Mini Subscription but not able to use "VERY HIGH QUALITY" in Audio Quality1) I uninstalled and installed again.2) Am using only one account...

  • Visitor
  • Hi There,   Plan Premium Mini Country India Device Motorola G5 Plus Operating System  Android Oreo   My Issue I've Premium Mini Subscription but not able to use "VERY ...
  • Jeremy
  • Moderator
  • 1816 Views
  • 1 replies
  • 1 likes
  • 1816 Views
  • 1 replies
  • 1 likes

Superuser Contribution Android battery drain

PlanPremiumCountrySwedenDeviceAsus Zenfone 6Operating SystemAndroid 11 My Question or IssueSpotify battery consumption is really abnormal. It's been like this forever on multiple phones and Android versions. I have reinstalled multiple times. My norm...

  • Casual Listener
  • Plan Premium Country Sweden Device Asus Zenfone 6 Operating System Android 11   My Question or Issue Spotify battery consumption is really abnormal. It's been like this forever on mult...
  • Blingblaow
  • Composer
  • 4406 Views
  • 4 replies
  • 0 likes
  • Android
    battery
    bug
    consumption
    drain
  • 4406 Views
  • 4 replies
  • 0 likes

Superuser Contribution White exclamation point - can't download podcasts, but music works

***FIXED***After an hour in customer support (thank you Jorge M) we realized that it was an ad-blocking app, Blokada, that was the culprit. Can't delete this post myself! Premium family planSwedenAndroid 9Samsung A8 2018 I can’t download podcast epis...

  • Not applicable
  • ***FIXED*** After an hour in customer support (thank you Jorge M) we realized that it was an ad-blocking app, Blokada, that was the culprit. Can't delete this post myself!   Premium family pl...
  • CarlosE
  • Moderator
  • 839 Views
  • 1 replies
  • 0 likes
  • 839 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs stop about 10 seconds in

My spotify was doing great until yesterday afternoon. I was driving and my spotify just stopped, so i pulled up my phone and there was a message. Something about a disc or something but i couldn't read it because i was in a hurry, so I exited out and...

  • Casual Listener
  • My spotify was doing great until yesterday afternoon. I was driving and my spotify just stopped, so i pulled up my phone and there was a message. Something about a disc or something but i couldn't re...
  • Vasil
  • Moderator
  • 86021 Views
  • 11 replies
  • 0 likes
  • 86021 Views
  • 11 replies
  • 0 likes

Superuser Contribution Casting no longer works/replaced with group sessions?

When I go to cast to Google cast devices I only get the group share screen seen below and can no longer cast to my speakers.  

Screenshot_20210113-085238.jpg
  • Newbie
  • When I go to cast to Google cast devices I only get the group share screen seen below and can no longer cast to my speakers.     
  • Novy
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Battery drain on Android, missing feature on Desktop

Dear Spotify,I would like to declaire a complaint considering mainly Spotify for Android.At first, to give a clear understanding, I enumerate the main details:Device: Samsung S8 (SM-950F, basically European model)Android Version: 9.0 PieSpotify appli...

  • Regular
  • Dear Spotify, I would like to declaire a complaint considering mainly Spotify for Android. At first, to give a clear understanding, I enumerate the main details: Device: Samsung S8 (SM-950F, basic...
  • 193 Views
  • 0 replies
  • 0 likes
  • battery drain
    podcast
  • 193 Views
  • 0 replies
  • 0 likes

Superuser Contribution Premium account not working on Fairphone 3+

PlanPremiumCountryFranceDeviceFairphone 3+Operating SystemAndroid 10 My Question or Issue The premium account is not working. I can connect my account, browse my playlist, my history when I cannot play a song. it stays stuck.I tried to connect with a...

  • Casual Listener
  • Plan Premium Country France Device Fairphone 3+ Operating System Android 10   My Question or Issue   The premium account is not working. I can connect my account, browse my playl...
  • Ver
  • Moderator
  • 772 Views
  • 9 replies
  • 1 likes
  • 772 Views
  • 9 replies
  • 1 likes