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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6989 Views

0 replies

7 likes

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Superuser Contribution Unable to move song seek slider

PlanFreeCountryIndiaDevice(Samsung Galaxy J8)Operating System(Android) My Question or IssueI'm unable to seek through the song, to change the song to the desired timeframe/portion of the song. Also when I tap on the lyrics of the song while playing, ...

Visitor

  Plan Free Country India Device (Samsung Galaxy J8) Operating System (Android)   My Question or Issue I'm unable to seek through the song, to change the song to the desired time...

Yordan

Moderator

674 Views

1 replies

2 likes

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Solved!!Superuser Contribution song lyrics don't work for me

PlanFree/PremiumFreeCountryDominican Republic Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LG K42 Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 10 My Question or Issuetwo days ago the lyrics of the songs stopped working f...

Newbie

Plan Free/Premium Free Country Dominican Republic  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) LG K42  Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...

Joan

Moderator

553 Views

1 replies

0 likes

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Superuser Contribution Like button not updating

PlanPremium FamilyCountryGermanyDeviceGalaxy S22 Ultra 5GOperating SystemAndroid 13, OneUI 5.1 My Question or IssueOn the mobile app in some listening situations the like songs button isn't working properly. It'll add the song to your liked songs but...

Casual Listener

Plan Premium Family Country Germany Device Galaxy S22 Ultra 5G Operating System Android 13, OneUI 5.1   My Question or Issue On the mobile app in some listening situations the like son...

Dunnerski

Casual Listener

2231 Views

12 replies

0 likes

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Superuser Contribution Spotify pausing in random intervals

PlanPremiumCountryCanadaDevice(Samsung Galaxy S20 FE, PC)Operating System(Android Windows 10,) My Question or IssueSpotify has been pausing consistently every 30-40 seconds. I have cleared cache from both devices, uninstalled reinstalled the app, log...

Visitor

Plan Premium Country Canada Device (Samsung Galaxy S20 FE, PC) Operating System (Android  Windows 10,)   My Question or Issue Spotify has been pausing consistently every 30-40 sec...

Joan

Moderator

298 Views

1 replies

0 likes

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Superuser Contribution Switch device while shuffling across multiple folders

I have a folder called Artists, which contains folders A-Z which contain playlists for the artists I like. I like to shuffle the whole Artists folder, which fortunately is still possible on pc, but not on mobile anymore for a long time now (please br...

Newbie

I have a folder called Artists, which contains folders A-Z which contain playlists for the artists I like. I like to shuffle the whole Artists folder, which fortunately is still possible on pc, but n...

Not applicable

505 Views

2 replies

0 likes

Connect to device
Play Folder
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Play Everywhere diasspeared

PlanPremiumCountryUK Deviceandroid and windows 11 PCOperating System My Question or IssueI can play on individual speakers in my home, but the option to play everywhere has disappeared

Newbie

Plan Premium Country UK   Device android and windows 11 PC Operating System     My Question or Issue I can play on individual speakers in my home, but the option to play eve...

44 Views

0 replies

0 likes

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Superuser Contribution New phone

Why is it I broke my old phone and when I try to put my Spotify on my phone it made me pay again for the month and I was just installing back my music

Visitor

Why is it I broke my old phone and when I try to put my Spotify on my phone it made me pay again for the month and I was just installing back my music  

Not applicable

605 Views

2 replies

0 likes

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Solved!!Superuser Contribution Let me permanently disable Smart Shuffle

Plan: PremiumCountry: USADevice: Pixel 3xl I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. When I turn off shuffle because I am in a block of songs I want ...

Newbie

Plan: Premium Country: USA Device: Pixel 3xl   I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. ...

Daedalus_Isnt_Dead

Music Fan

134154 Views

156 replies

838 likes

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Music quality taking forever to load

PlanPremiumCountryUKDeviceGoogle Pixel 6Operating SystemAndroid 13 My Question or IssueBoth myself and the Mrs have been having this for a long time now. We can get in our cars and play whatever song/album/playlist we want, all is already downloaded ...

Newbie

Plan Premium Country UK Device Google Pixel 6 Operating System Android 13   My Question or Issue Both myself and the Mrs have been having this for a long time now. We can get in our ca...

359 Views

0 replies

0 likes

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Solved!!Superuser Contribution Complicated android app login issue

PlanPremiumCountryUSDeviceTCL 20sOperating SystemAndroid 11 My Question or IssueEvery time I've logged into the app on my phone, it somehow didn't log in but also did. I can see my dashboard and my username, but all of my playlists, saved songs, even...

Casual Listener

Plan Premium Country US Device TCL 20s Operating System Android 11   My Question or Issue Every time I've logged into the app on my phone, it somehow didn't log in but also did. I can ...

Alex

Spotify Legend

1115 Views

5 replies

0 likes

"android"
App Help
Login problems android
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Superuser Contribution Content not loading even on older Android devices

I've recently had to switch to using an older phone for the moment due to my main phone being sent off for repairs. My Spotify client won't load any kind of content at all. Personal and curated playlists show up as being empty, artist pages will not ...

Newbie

I've recently had to switch to using an older phone for the moment due to my main phone being sent off for repairs. My Spotify client won't load any kind of content at all. Personal and curated playl...

Sunnymoonlite

Newbie

883 Views

2 replies

0 likes

Android
App Help
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Solved!!Superuser Contribution Spotify Free won't allow me to download local files

PlanFree My Question or IssueI always download my local files from PC to Spotify Mobile by including all of them in a playlist and then downloading the playlist on mobile with Spotify open on PC, this is with a free plan. Now it says that I need Prem...

Casual Listener

Plan Free   My Question or Issue I always download my local files from PC to Spotify Mobile by including all of them in a playlist and then downloading the playlist on mobile with Spotify op...

AlejaR

Moderator

1382 Views

5 replies

0 likes

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Playlist on phone reverts to previous playlist on PC when connecting to car stereo over bluetooth

PlanPremiumCountryAustraliaDevicePixel 7Operating SystemAndroid 13 My Question or IssueWhenever I connect my phone to my car stereo via BT, Spotify will clear my phone's current playlist and start playing from whatever I was most recently playing on ...

Music Fan

Plan Premium Country Australia Device Pixel 7 Operating System Android 13   My Question or Issue Whenever I connect my phone to my car stereo via BT, Spotify will clear my phone's curr...

280 Views

0 replies

0 likes

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Superuser Contribution After minimizing Spotify, and coming back, it redirects to the Home Screen every time

PlanPremiumCountryUSDeviceSamsung Galaxy s22+Operating SystemAndroidSpotify Version8.8.36.522 My Question or IssueSo, this wasn't an issue till about a week ago. If I minimized Spotify to look at other apps on my phone, I could come back into Spotify...

Regular

Plan Premium Country US Device Samsung Galaxy s22+ Operating System Android Spotify Version 8.8.36.522   My Question or Issue So, this wasn't an issue till about a week ago. If I min...

an-anju

Visitor

3641 Views

27 replies

5 likes

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Superuser Contribution Spotify Android App Data Problem

Dear Spotify,Spotify is still my favorite music player rn (especially because of the great song radio) BUT I really hate that on my Android device (I'm using Samsung A50s running Android 11 with the most updated Spotify app from Google Play Store), t...

Visitor

Dear Spotify, Spotify is still my favorite music player rn (especially because of the great song radio) BUT I really hate that on my Android device (I'm using Samsung A50s running Android 11 with th...

MihailY

Moderator

337 Views

1 replies

0 likes

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Solved!!Superuser Contribution Back button overlays follow artist button

Hi there,I cant reach the artist follow button in the new layout as the back button is on top of itSee screenshot Android OnePlus 108.8.36.522

Regular

Hi there, I cant reach the artist follow button in the new layout as the back button is on top of it See screenshot   Android OnePlus 10 8.8.36.522

Alex

Spotify Legend

402 Views

1 replies

0 likes

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Superuser Contribution Spotify Connect lags in the last 8 seconds of EVERY song, when casting to soundbar

I'm using Spotify Connect with my JBL 5.1 sound bar.After casting Spotify to the bar and clicking Play, it takes about 10 seconds until it starts playing in the bar, then it plays the whole song smoothly, and then in the last 8-10 seconds of the song...

Regular

I'm using Spotify Connect with my JBL 5.1 sound bar. After casting Spotify to the bar and clicking Play, it takes about 10 seconds until it starts playing in the bar, then it plays the whole song sm...

Alex

Spotify Legend

1601 Views

7 replies

0 likes

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Solved!!Superuser Contribution Played song notification issues

PlanPremiumCountryDenmark DeviceSamsuns Galaxy S22 UltraOperating SystemAndroid My Question or IssueI have connected my phone to my car player and it worked perfectly. But the other day my spotify app decided to act up and create multiple "pages" on ...

Casual Listener

Plan Premium Country Denmark    Device Samsuns Galaxy S22 Ultra Operating System Android   My Question or Issue I have connected my phone to my car player and it worked perf...

jonasmüller

Casual Listener

697 Views

2 replies

0 likes

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Superuser Contribution Group Session Multiple Errors

PlanPremiumCountryUSADeviceS22 UltraOperating SystemAndroid 13 My Question or IssueI am having miltiple issues using groups sessions. I have tried reinstalling spotify and multiple devices when my screen broke and phone was in the shop. Problems pers...

Newbie

Plan Premium Country USA Device S22 Ultra Operating System Android 13   My Question or Issue I am having miltiple issues using groups sessions. I have tried reinstalling spotify and mu...

Susan_GP

Moderator

425 Views

1 replies

0 likes

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Solved!!Superuser Contribution Re: Can't add local files to a playlist on my iphone

I can´t add one specific mp3 local file in my android phone to any playlist. The three dots button only shows a menu with one only option to check the music as favorite. My phone is a Motorola Edge 30. Spotify app is at version 8.8.36.522 What can do...

Newbie

I can´t add one specific mp3 local file in my android phone to any playlist.  The three dots button only shows a menu with one only option to check the music as favorite.    My phone...

AlejaR

Moderator

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes