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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 34796 Views
  • 64 replies
  • 25 likes
  • 34796 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 873573 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 873573 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25452 Views
  • 3 replies
  • 0 likes
  • 25452 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Tapping the heart icon on the Android app does not change it in any way

On pressing the heart icon in the notification drop down player or with the app open does not change it from an outline to indicate that it's been added to my liked songs playlist. I just get a popup at the bottom stating it's been added.

  • Casual Listener
  • On pressing the heart icon in the notification drop down player or with the app open does not change it from an outline to indicate that it's been added to my liked songs playlist. I just get a popup...
  • Alex
  • Spotify Legend
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Sorting Alphabetically for Android

Is there a way to do this yet? I can't believe how many people have said something about it. I think I'm in the same boat as most people.........My playlists on my laptop are arranged alphabetically by artist. Whenever I add new music and sync to my ...

  • Newbie
  • Is there a way to do this yet? I can't believe how many people have said something about it. I think I'm in the same boat as most people.........My playlists on my laptop are arranged alphabetically ...
  • hup333
  • Regular
  • 4358 Views
  • 7 replies
  • 10 likes
  • 4358 Views
  • 7 replies
  • 10 likes

Solved!!Superuser Contribution Spotify doesn't find Bluos player any more

PlanPremiumCountryNetherlandsDeviceSamsung A40 and HP LaptopOperating SystemAndroid and Windows 10 My Question or IssueSince this morning I can't find my Bluesound Powernode 2 device any more in the Spotify app. I have already uninstalled and reinsta...

  • Casual Listener
  • Plan Premium Country Netherlands Device Samsung A40 and HP Laptop Operating System Android and Windows 10   My Question or Issue Since this morning I can't find my Bluesound Powernode ...
  • Dian
  • Spotify Legend
  • 6360 Views
  • 6 replies
  • 0 likes
  • 6360 Views
  • 6 replies
  • 0 likes

change country

i cant change country. i liveing in iran and show country Germany

  • Visitor
  • i cant change country. i liveing in iran and show country Germany
  • Maxim
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I get car view back in the library?

PlanPremiumCountryUSDeviceSamsung A21Operating SystemLatest Android My Question or IssueIs it possible to get Spotify car mode back in the library? The whole reason car mode what great is that you could operate it without having so much in the way, b...

  • Newbie
  • Plan Premium Country US Device Samsung A21 Operating System Latest Android    My Question or Issue Is it possible to get Spotify car mode back in the library? The whole reason car...
  • Alex
  • Spotify Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • car mode
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound Quality using Spotify on Samsung Galaxy Watch 4

PlanFreeCountryAustralia DeviceSamsung Galaxy Watch 4Operating SystemWearOS My Question or IssueI have an LTE Samsung Galaxy Watch 4 with Jabra 65T bluetooth earbuds. When I try and use it exercising and play music through the watch instead of the ph...

  • Regular
  • Plan Free Country Australia   Device Samsung Galaxy Watch 4 Operating System WearOS   My Question or Issue I have an LTE Samsung Galaxy Watch 4 with Jabra 65T bluetooth earbuds. ...
  • omerluna
  • Newbie
  • 8495 Views
  • 11 replies
  • 3 likes
  • 8495 Views
  • 11 replies
  • 3 likes

Superuser Contribution DJ crashes app when I click on it

PlanPremiumCountryUSDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy S7 Operating System Android   My Question or Issue  
  • brandenjh
  • Casual Listener
  • 865 Views
  • 5 replies
  • 0 likes
  • 865 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs disappear from queue

PlanPremiumCountry Devicr IPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I queue songs or even just drag them to the top of the "next track" list, one song will be played and the other will jump back to the...

  • Newbie
  • Plan Premium Country   Devicr IPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  when I queue songs or even just drag them to the ...
  • MennoTomballe
  • Visitor
  • 5513 Views
  • 9 replies
  • 1 likes
  • 5513 Views
  • 9 replies
  • 1 likes

Superuser Contribution How to play liked songs after searching for a song in this playlist?

I want to play a certain song in the "liked" playlist, when I search for it in this playlist, and continue playing this playlist after the song has finished. PlanPremiumOperating SystemAndroid

  • Newbie
  • I want to play a certain song in the "liked" playlist, when I search for it in this playlist, and continue playing this playlist after the song has finished.   Plan Premium Operating System ...
  • Yordan
  • Moderator
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution My shuffle is queuing the same song twice in a row

I have a playlist on shuffle, not on repeat or anything, the playlist contains only one copy of each song inside (ie songs are not in the playlist more than once). The queue generated (please note, this is the queue generated, not a queue I have made...

  • Casual Listener
  • I have a playlist on shuffle, not on repeat or anything, the playlist contains only one copy of each song inside (ie songs are not in the playlist more than once). The queue generated (please note,...
  • Yordan
  • Moderator
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Superuser Contribution Constantly getting recommended music.

It's been 3 days since my playlist actually played, I have it so the playlist loops but I haven't heard a single song for 3 days and keeps giving me suggested music

  • Newbie
  • It's been 3 days since my playlist actually played, I have it so the playlist loops but I haven't heard a single song for 3 days and keeps giving me suggested music
  • MihailY
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist display language is not based on app language

My app is set to Korean language. In search result, all the songs are translated to the correct language, but when I add them to my playlist and navigate to it, in my playlist itself they're still being displayed in English. It makes it very confusin...

  • Casual Listener
  • My app is set to Korean language. In search result, all the songs are translated to the correct language, but when I add them to my playlist and navigate to it, in my playlist itself they're still be...
  • Alex
  • Spotify Legend
  • 235 Views
  • 3 replies
  • 0 likes
  • 235 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dj not working

Dj is not functioning. It rolls through the same tracks and never advances

  • Music Fan
  • Dj is not functioning. It rolls through the same tracks and never advances
  • MihailY
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can no longer see Spotify in my Notification bar

PlanFreeCountryUSDeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or IssueThe spotify app no longer appears in my notification bar. Can't find a way to enable it in the settings.

  • Newbie
  • Plan Free Country US Device Google Pixel XL Operating System Android Pie   My Question or Issue The spotify app no longer appears in my notification bar. Can't find a way to enable it ...
  • AlejaR
  • Moderator
  • 46216 Views
  • 3 replies
  • 3 likes
  • 46216 Views
  • 3 replies
  • 3 likes

Superuser Contribution stopped following a show still showing up in 'your shows'

I stopped following "Iowa Everywhere" yet the show still shows up in "Your Shows", episodes, etc.I don't want to see it anymore anywhere period.

  • Casual Listener
  • I stopped following "Iowa Everywhere" yet the show still shows up in "Your Shows", episodes, etc. I don't want to see it anymore anywhere period.
  • Dian
  • Spotify Legend
  • 418 Views
  • 4 replies
  • 0 likes
  • 418 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why does Spotify include brasilian songs in my playlists?

Since a week ago, Spotify started adding several brasilian songs to all the playlists I listen to: pop mix, rock mix, etc. I'm Italian and I listen to english and italian music.How do I fix this?Thank you

  • Visitor
  • Since a week ago, Spotify started adding several brasilian songs to all the playlists I listen to: pop mix, rock mix, etc. I'm Italian and I listen to english and italian music. How do I fix this?...
  • Kiril
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant log into my app whilst using mobile data

I cant log into the app or play anything other than downloaded music using mobile data. All other apps on my android phone work fine on data. I've tried uninstall/reinstall, clear cache & data, updating app and still not working. I can log in fine an...

  • Visitor
  • I cant log into the app or play anything other than downloaded music using mobile data. All other apps on my android phone work fine on data. I've tried uninstall/reinstall, clear cache & data, u...
  • MihailY
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Recently switched from iOS to Android - need to understand the differences

I recently switched from an iPhone to Android device there are some differences.With iOS once a playlist had completely synched there would be a solid green circle with a black down pointing arrow. On the Android version I'm never seeing that no matt...

  • Casual Listener
  • I recently switched from an iPhone to Android device there are some differences. With iOS once a playlist had completely synched there would be a solid green circle with a black down pointing arro...
  • yycken
  • Casual Listener
  • 294 Views
  • 5 replies
  • 0 likes
  • 294 Views
  • 5 replies
  • 0 likes