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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114161 Views

26 replies

4 likes

  • 114161 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229512 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229512 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588358 Views

79 replies

3 likes

  • 588358 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483813 Views

580 replies

42 likes

Account
Free
  • 483813 Views
  • 580 replies
  • 42 likes

Superuser Contribution Spotify keeps pausing when I'm not on the app

PlanPremiumCountryUSADeviceTCL (unsure the exact type)Operating SystemAndroidMy Question or IssueWhen I leave Spotify or turn off my phone after about 30 seconds the music stops and will only continue playing when I get back onto the app, pausing it ...

Visitor

Plan Premium Country USA Device TCL (unsure the exact type) Operating System Android My Question or Issue When I leave Spotify or turn off my phone after about 30 seconds the music stops and...

christy5150

Newbie

3525 Views

8 replies

0 likes

  • 3525 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Flashing Between Thumbnail and Video

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 12Spotify Version8.8.22.510 My Question or IssueThere seems to be a visual bug that causes the screen to flicker between the thumbnail and music videoSteps to Reproduce Minimize...

Gig Goer

Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 12 Spotify Version 8.8.22.510   My Question or Issue There seems to be a visual bug that causes the sc...

AlejaR

Moderator

1192 Views

3 replies

0 likes

  • 1192 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on walkman

Each time I reboot walkman all downloads disappear app wont see sd card.. reinstal app and i get spotify storage back with sd card.. is any ways to make app work without this issue and do not download playlist each time when i turn it on.

Visitor

Each time I reboot walkman all downloads disappear app wont see sd card.. reinstal app and i get spotify storage back with sd card.. is any ways to make app work without this issue and do not downloa...

Vasil

Moderator

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
  • 0 likes

Superuser Contribution Order of playlists in folder doesn't stay alphabetical

Since one of the recent updates of the Android App the order of playlists in a folder doesn't stay Alphabetical any more but always changes back to Recent. I can change it as often as I want to Alphabetical, the app simply ignores my wish. Very annoy...

Casual Listener

Since one of the recent updates of the Android App the order of playlists in a folder doesn't stay Alphabetical any more but always changes back to Recent. I can change it as often as I want to Alpha...

Eni

Moderator

1027 Views

4 replies

0 likes

  • 1027 Views
  • 4 replies
  • 0 likes

Superuser Contribution I remove a device using my android app. The device keeps popping BACK UP

I let my roommate sign on to listen on their home echo but now everytime I am listening all of a sudden it changes when they start listening on the echo so I go in to the app and hit forget this device but then all of asudden the device returns. If I...

Newbie

I let my roommate sign on to listen on their home echo but now everytime I am listening all of a sudden it changes when they start listening on the echo so I go in to the app and hit forget this devi...

MihailY

Moderator

653 Views

1 replies

1 likes

  • 653 Views
  • 1 replies
  • 1 likes

Seemles transition

PlanPremiumCountryDenmarkDeviceSamsung Galaxy S22 UltraOperating SystemAndroid v14 My Question or IssueThe function of "seamless transitions" doesn't function correctly on music I hear. I have tried with albums like "Dark side of the moon" and "Unrea...

Visitor

Plan Premium Country Denmark Device Samsung Galaxy S22 Ultra Operating System Android v14   My Question or Issue The function of "seamless transitions" doesn't function correctly on mu...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

グレーの楽曲

楽曲がグレーのdになっていて再生するの事ができません。直してください

Visitor

楽曲がグレーのdになっていて再生するの事ができません。直してください

ribezaz

Spotify Star

517 Views

1 replies

1 likes

  • 517 Views
  • 1 replies
  • 1 likes

I'm having a issue with Spotify premium membership in Pakistan.

I'm having a issue with Spotify premium membership in Pakistan.My location settings are also of Pakistan. My debit is also eligible for online payments. But still I'm getting this error that "Your payment and country didn't match. To continue change ...

Visitor

I'm having a issue with Spotify premium membership in Pakistan. My location settings are also of Pakistan. My debit is also eligible for online payments. But still I'm getting this error that "Your ...

ribezaz

Spotify Star

2417 Views

1 replies

1 likes

  • 2417 Views
  • 1 replies
  • 1 likes

Superuser Contribution When offline plays songs that are not downloaded

When in offline mode the app still plays songs that are not downloaded. Tried also setting so that similar songs do not play but this hasn't helped.

Visitor

When in offline mode the app still plays songs that are not downloaded. Tried also setting so that similar songs do not play but this hasn't helped.

Ivelina

Moderator

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on my phone

Someone please help me My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i do...

Visitor

Someone please help me  My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i ...

Eni

Moderator

576 Views

1 replies

0 likes

Account
  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download notification stuck at 100%

The download notification on android is stuck at 100% and cannot be dismissed. App does not show any downloading. This happend more than 3 times in the last two weeks.

Visitor

The download notification on android is stuck at 100% and cannot be dismissed. App does not show any downloading. This happend more than 3 times in the last two weeks.

Eni

Moderator

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Superuser Contribution Seek bar not working properly on Android tablet

The seek/progress bar does not work properly on my Android tablet (Kindle Fire 10) with the latest versions of Spotify (Premium). Frequently, the circular handle on the track progress bar on the left side of the app will disappear. When the circular ...

Regular

The seek/progress bar does not work properly on my Android tablet (Kindle Fire 10) with the latest versions of Spotify (Premium). Frequently, the circular handle on the track progress bar on the left...

Vasil

Moderator

3560 Views

7 replies

0 likes

  • 3560 Views
  • 7 replies
  • 0 likes

Discovered Weekly/Release Radar songs are rubbish!

PlanPremiumCountryUnited Kingdom DeviceSamsung A50Operating SystemAndroid My Question or IssueFor longer than I can remember my spotify discover weekly and release radar have been horrific. Years ago my friend played me a song he thought i'd like.. i...

Newbie

Plan Premium Country United Kingdom   Device Samsung A50 Operating System Android   My Question or Issue For longer than I can remember my spotify discover weekly and release rad...

rabdolan

Casual Listener

1168 Views

1 replies

4 likes

Discover Weekly
Premium
Release Radar
Rubbish songs
  • 1168 Views
  • 1 replies
  • 4 likes

Superuser Contribution Spotify chromecast stops working randomly

PlanPremiumCountryTurkeyDeviceXiaomi 12TOperating SystemAndroid 14 My Question or IssueI connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal because it's spotify. I start playing a song and close my phone. It plays ju...

Newbie

Plan Premium Country Turkey Device Xiaomi 12T Operating System Android 14   My Question or Issue I connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal ...

Ivelina

Moderator

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops every 4 seconds

Since April 12th (2 days ago), spotify stops any music every 4 seconds.I use a Pixel 7a and the version 14 of Android.I had the same problem with the app connected to my car (Android auto). I've found another complaint similar to mine in 2017 with no...

Casual Listener

Since April 12th (2 days ago), spotify stops any music every 4 seconds. I use a Pixel 7a and the version 14 of Android. I had the same problem with the app connected to my car (Android auto). I've ...

Vasil

Moderator

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart shuffle automatically turns on for liked songs (android)

This has been happening for a while now but I've become increasingly annoyed with it. Smart shuffle will automatically turn itself on by default when I start listening to my liked songs. When I hit the button to turn it off, it will do so successfull...

Newbie

This has been happening for a while now but I've become increasingly annoyed with it. Smart shuffle will automatically turn itself on by default when I start listening to my liked songs. When I hit t...

Eni

Moderator

907 Views

1 replies

0 likes

  • 907 Views
  • 1 replies
  • 0 likes

Superuser Contribution Encendido automatico de la aplicación .como quitarlo del celular

Ni bien activo celular al levantarme, inicia música. Active hace mucho pensando que serviría como despertador. Quiero quitarlo. No sé cómo.

Visitor

Ni bien activo celular al levantarme, inicia música. Active hace mucho pensando que serviría como despertador. Quiero quitarlo. No sé cómo.

Ivelina

Moderator

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estoy escuchando en modo offline y se pausan las canciones?

Me pasa todo el tiempo q se pausa, tanto en online como en offline. Ya eliminé la aplicación y la volvi a instalar y sigue el problema

Visitor

Me pasa todo el tiempo q se pausa, tanto en online como en offline. Ya eliminé la aplicación y la volvi a instalar y sigue el problema

Vasil

Moderator

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution After an app crash, it logged me out and lost all my downloaded playlists

My app was not responding when I am adding songs to playlists on Spotify. It crashed and after a hard phone restart and reopened the app, it logged me out and I lost all my downloaded stuff like playlists. How do I fix this?Device: Samsung Galaxy S8A...

Roadie

My app was not responding when I am adding songs to playlists on Spotify. It crashed and after a hard phone restart and reopened the app, it logged me out and I lost all my downloaded stuff like play...

MihailY

Moderator

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes