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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374907 Views

541 replies

34 likes

Account
Free
  • 374907 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7495 Views

0 replies

7 likes

  • 7495 Views
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Superuser Contribution My phone refuses to download playlists/songs/content

PlanPremiumCountryPhilippines Device(Realme GT Master Edition)Operating System(Android 13) My Question or IssueI have 3 devices in total, 2 of my devices downloads content as they should, but in my main phone whenever I try to download content it loa...

Visitor

Plan Premium Country Philippines  Device (Realme GT Master Edition) Operating System (Android 13)   My Question or Issue I have 3 devices in total, 2 of my devices downloads conte...

Susan_GP

Moderator

1896 Views

1 replies

0 likes

  • 1896 Views
  • 1 replies
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Solved!!Superuser Contribution the operation is not supported if the device is not the active playback device

Hello. I am using Samsung Gear Sport smartwatch. Spotify version is 2.2.2Spotify does not recognize "Jabra Elite 65t" and "Taotronics BH16". I dont have another bluetooth device. When i try to "shuffle play" my downloaded songs, spotify on my watch s...

Music Fan

Hello. I am using Samsung Gear Sport smartwatch. Spotify version is 2.2.2 Spotify does not recognize "Jabra Elite 65t" and "Taotronics BH16". I dont have another bluetooth device.    Whe...

Jposlin

Newbie

38387 Views

24 replies

5 likes

tizen
TizenOS
  • 38387 Views
  • 24 replies
  • 5 likes

Superuser Contribution [Android] Order of first song in playlist different on mobile

PlanPremiumCountryThe NetherlandsDeviceSamsung Note10 LiteOperating SystemAndroid 13 My Question or IssueI have several playlists where the first song has suddenly swapped places with another song further down the playlist order. The order on desktop...

Casual Listener

Plan Premium Country The Netherlands Device Samsung Note10 Lite Operating System Android 13   My Question or Issue I have several playlists where the first song has suddenly swapped pl...

Ivelina

Moderator

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Superuser Contribution Status Bar And Navigation Bar Won't Hide When Fullscreen

PlanPremiumCountryIndonesiaDeviceRedmi Note 9Operating SystemAndroid 13 My Question or IssueWhen I go Fullscreen watching a video podcast on Spotify, the video is on Fullscreen but the Status Bar and the Navigation Bar wont hide, it's really annoying...

Regular

Plan Premium Country Indonesia Device Redmi Note 9 Operating System Android 13   My Question or Issue When I go Fullscreen watching a video podcast on Spotify, the video is on Fullscre...

ZeeJitsu

Regular

7559 Views

31 replies

3 likes

  • 7559 Views
  • 31 replies
  • 3 likes

Superuser Contribution Fifa 2009 playlist glitches out the whole app

When I play the Fifa 2009 Soundtrack by Dylan Pengel, the first 2 songs play. However, when it gets to "1ne", which is greyed out, the playlist stops & goes back to Kids by MGMT (but does not play the song). If I try to play any other songs after thi...

Visitor

When I play the Fifa 2009 Soundtrack by Dylan Pengel, the first 2 songs play. However, when it gets to "1ne", which is greyed out, the playlist stops & goes back to Kids by MGMT (but does not pla...

GraysonWyatt01

Casual Listener

644 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Music saving to SD card is very slow vs internal memory - Spotify is freezing

Hi, can somebody help me with this problem - If I store my offline music in internal memory of my S4 mini (~4GB), it's way faster than on my 64G sd card (samsung class10 xc). When I store offline music on SD card, Spotify is just very slow, almost no...

Regular

Hi, can somebody help me with this problem - If I  store my offline music in internal memory of my S4 mini (~4GB), it's way faster than on my 64G sd card (samsung class10 xc). When I store offli...

vaajy

Roadie

6093 Views

19 replies

1 likes

  • 6093 Views
  • 19 replies
  • 1 likes

Solved!!Superuser Contribution Limite de dispositvo

Cuando quiero descargar musica en me dice que se alcanzo el limite de dispostivo. Eliminar las descargas de otros dispositivos. Solo tengo 2 dispositivos el celular que borre todaa las decargas y el reloj q no tiene descargas. Tuve que emparejar vari...

Newbie

  Cuando quiero descargar musica en me dice que se alcanzo el limite de dispostivo.  Eliminar las descargas de otros  dispositivos. Solo tengo 2 dispositivos el celular que borre...

OscarDC

Moderator

1162 Views

4 replies

0 likes

  • 1162 Views
  • 4 replies
  • 0 likes

Superuser Contribution DJ algorithm

While I was using the DJ the other day, the button to skip a set was accidentally pressed. I pressed back to listen to the set again, but since then it hasn't played a set of songs similar to that (old school hip hop) despite me having loads of it in...

Visitor

While I was using the DJ the other day, the button to skip a set was accidentally pressed. I pressed back to listen to the set again, but since then it hasn't played a set of songs similar to that (o...

user-removed

Not applicable

599 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify will forget what last played after a while and play pop music

After a while of not playing music with Spotify whenever I go to press play from the pull down notification tab on my phone it will occasionally not play what it says is in the greyed out window and then start playing pop music from artists that I ha...

Regular

After a while of not playing music with Spotify whenever I go to press play from the pull down notification tab on my phone it will occasionally not play what it says is in the greyed out window and ...

OscarDC

Moderator

2640 Views

16 replies

1 likes

  • 2640 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify plays songs not added to the queue, Smartshuffle is turned off.

Spotify plays songs not added to the queue, Smartshuffle is turned off, And it also at random starts to play music if the app is active as background process.It actually changes at random times to completely different albums and wipes my queue, To mu...

Casual Listener

Spotify plays songs not added to the queue, Smartshuffle is turned off, And it also at random starts to play music if the app is active as background process. It actually changes at random times t...

Vasil

Moderator

457 Views

2 replies

0 likes

  • 457 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify music keeps playing on android even while app is closed.

On 2019 Shield TV Pro, when Spotify app is closed music keeps playing/pausing when play/pause button played on Shield Tv remote

Visitor

On 2019 Shield TV Pro, when Spotify app is closed music keeps playing/pausing when play/pause button played on Shield Tv remote

-_dzh92fnpza

Music Fan

720 Views

2 replies

1 likes

  • 720 Views
  • 2 replies
  • 1 likes

Superuser Contribution Bluetooth headphonee in use no longer shown in Android app v. 8.9.6.458

Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.

Regular

Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.

lyubomir_bg

Regular

409 Views

2 replies

0 likes

  • 409 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sangean wont connect

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

Regular

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

AlejaR

Moderator

2525 Views

8 replies

1 likes

  • 2525 Views
  • 8 replies
  • 1 likes

Superuser Contribution How to BLOCK (not toggle/disable) Canvas on Android phone

How to BLOCK (not toggle/disable) Canvas on Android phone.We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Fully Kiosk Browser and App Lockdown" and I can lock ind...

Newbie

How to BLOCK (not toggle/disable) Canvas on Android phone. We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Ful...

Smed21

Newbie

1263 Views

3 replies

3 likes

  • 1263 Views
  • 3 replies
  • 3 likes

spotify not working on my wifi!

hiya, ty for your time - very tech-literate person, and help is my last resortspotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mobile data firstother apps dotried clean uninstallusing a...

Newbie

hiya, ty for your time - very tech-literate person, and help is my last resort spotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mob...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution New car mode UI sucks

This is obviously in the wrong category but I didn't see where else to post it. The new car mode UI is bad. Looks great, like a desktop UI should, but is about as far away from driver friendly as you can get. The old one was was simple, the new one h...

Regular

This is obviously in the wrong category but I didn't see where else to post it.    The new car mode UI is bad. Looks great, like a desktop UI should, but is about as far away from driver ...

marciocajahiba

Regular

1693 Views

2 replies

0 likes

Other
  • 1693 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car Mode Won't Turn On/Off

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in the settings, it wouldn't turn off. I have tried disa...

Regular

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in th...

Thatbananadoh

Newbie

4854 Views

5 replies

0 likes

  • 4854 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't log in on my new phone

PlanFree/PremiumCountry Device Oppo(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device Oppo (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &n...

Ivelina

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Web Preview No Longer Showing When Shared

PlanPremiumCountryUSA DeviceSamsung Galaxy 23Operating SystemAndroid version 13 My Question or IssueWith the recent change to the URL length when sharing songs via text, the web preview no longer shows. Previously, the web preview would show album or...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 23 Operating System Android version 13   My Question or Issue With the recent change to the URL length when sharing songs via tex...

halistine

Newbie

757 Views

6 replies

0 likes

  • 757 Views
  • 6 replies
  • 0 likes