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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5130 Views

0 replies

6 likes

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Superuser Contribution Spotify adding songs to 'Liked Songs' playlist that I didn't 'like'

I am using Premium. I have not found the exact issue, just round abouts and from 2017 and older. So the solutions don't help me.Samsung Galaxay S9Android PieApp version 8.5.21.754 * I listen to specific artists.* I 'like' their songs.* Those 'liked' ...

Visitor

I am using Premium. I have not found the exact issue, just round abouts and from 2017 and older. So the solutions don't help me. Samsung Galaxay S9 Android Pie App version 8.5.21.754   * I ...

elwenil360

Casual Listener

19675 Views

28 replies

5 likes

  • 19675 Views
  • 28 replies
  • 5 likes

Superuser Contribution Liked Songs Unable to Load/ Selecting Songs in Playlists will not Load

PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid v. 9Spotify Version8.8.94.577 My Question or IssueHey there,So my Spotify app will not load my liked songs playlist. It will will attempt to load it but gives an error message claimin...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android v. 9 Spotify Version 8.8.94.577   My Question or Issue Hey there, So my Spotify app will not load my liked ...

AlejaR

Moderator

1144 Views

5 replies

0 likes

Android
bugs
not loading songs
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Solved!!Superuser Contribution Podcasts play back speed too slow

Android 7.0 Since 1 or 2 weeks, I cannot listen to podcasts anymore: the playback speed is like 0.5 of the normal rate (really slow).Music streams fine.What can I do?

Casual Listener

Android 7.0   Since 1 or 2 weeks, I cannot listen to podcasts anymore: the playback speed is like 0.5 of the normal rate (really slow). Music streams fine. What can I do?  

Susan_GP

Moderator

15090 Views

8 replies

0 likes

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Superuser Contribution Smart shuffle glitches "liked songs" playlist when there is no internet connection

DeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueWhen using Spotify in Airplane mode, if your "liked songs" playlist has the new smart shuffle on, clicking on a song is a no-op. There's no error, but nothing happens.Disabling smart...

Casual Listener

Device Google Pixel 4a Operating System Android 13   My Question or Issue When using Spotify in Airplane mode, if your "liked songs" playlist has the new smart shuffle on, clicking on a so...

Tabisch

Casual Listener

1936 Views

7 replies

0 likes

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  • 7 replies
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Different interface on spotify on innioasis g1

I have bought an Innioasis g1 and have signed into my Spotify account. The problem is when I search an artist and go into an album I am unable to pick what song I want. It just plays in full and I am also unable to go back a song. If you could please...

Visitor

I have bought an Innioasis g1 and have signed into my Spotify account. The problem is when I search an artist and go into an album I am unable to pick what song I want. It just plays in full and I am...

Ximzend

Spotify Star

1513 Views

1 replies

0 likes

Question
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Superuser Contribution Playing on Smartwatch can't disable.

PlanPremium Family CountryDenmarkDeviceMotorola G30, Android 12 and tested on OnePlus 6T with Android 11. Operating SystemMotorola G30, Android 12 My Question or Issue I got my kid a smartwatch for Christmas, and we use Spotify a lot, but it ONLY wan...

Casual Listener

Plan Premium Family  Country Denmark Device Motorola G30, Android 12 and tested on OnePlus 6T with Android 11.  Operating System Motorola G30, Android 12    My Question o...

MihailY

Moderator

1429 Views

1 replies

0 likes

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Superuser Contribution DJ Stuck In Time

PlanPremium DuoCountryCanadaDeviceSamsung S22Operating SystemAndroid 14 My Question or IssueAI DJ is completely stuck. Every day this week I was greeted and told it was Tuesday before being shown the same half dozen set of songs before I just went ba...

Casual Listener

Plan Premium Duo Country Canada Device Samsung S22 Operating System Android 14   My Question or Issue AI DJ is completely stuck. Every day this week I was greeted and told it was Tuesd...

Maria

Moderator

950 Views

3 replies

1 likes

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Solved!!Superuser Contribution Is this legal to use third party extension for “Spotify Speed playback”

Hi, I want to confirm that is Can I use third party extension for control playback speed, because I want to play music fast or slow ? Anyone can confirm that its against Spotify terms? Or we can use?

Music Fan

Hi,    I want to confirm that is    ▪️ Can I use third party extension for control playback speed, because I want to play music fast or slow ?    Anyone can confir...

Maria

Moderator

615 Views

1 replies

0 likes

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Superuser Contribution Música compartilhada no story sem som e capa de fundo

Olá! Estou com um problema no compartilhamento de músicas diretamente do meu app Spotify para os stories do Instagram, não sai o som da música nem a capa de fundo. Já tentei de tudo, desinstalar o app Instagram, Spotify e até reiniciar o aparelho. Na...

Visitor

Olá! Estou com um problema no compartilhamento de músicas diretamente do meu app Spotify para os stories do Instagram, não sai o som da música nem a capa de fundo. Já tentei de tudo, desinstalar o ap...

_44z2p2i4-g3t

Casual Listener

6842 Views

2 replies

0 likes

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Solved!! Playing Spotify on Alexa Eco device hijacks spotify on my phone

PlanPremiumCountry DevicePixel 6 + Eco dot 2023Operating System My Question or Issue I've linked my account to my new Alexa enabled Eco dot device. Now as soon as someone asks Alexa to play music via Spotify, my phone stops whatever I was playing on ...

Newbie

Plan Premium Country   Device Pixel 6 + Eco dot 2023 Operating System     My Question or Issue   I've linked my account to my new Alexa enabled Eco dot device. Now as s...

Anyk17

Spotify Star

509 Views

1 replies

0 likes

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How do you speed up songs on Spotify?

How do you speed up songs on Spotify? I want to increase speed of songs that playing. Is there any way?

Music Fan

How do you speed up songs on Spotify? I want to increase speed of songs that playing. Is there any way? 

Anyk17

Spotify Star

1060 Views

1 replies

1 likes

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  • 1 replies
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Superuser Contribution Not displaying current song, continues to play after disconnecting from bluetooth

Galaxy s10AndroidUsPremium So this started a while ago but I noticed after playing music in my truck that the songs that were playing weren't matching the display. Same on the phone. It gets stuck on one song but continues playing they playlist but n...

Casual Listener

Galaxy s10 Android Us Premium     So this started a while ago but I noticed after playing music in my truck that the songs that were playing weren't matching the display. Same on the ...

Susan_GP

Moderator

21501 Views

30 replies

16 likes

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Superuser Contribution I deleted Spotify from all my devices why can't I download music?

The app is telling me that I reached the limit for devices that can download music. However, I have deleted Spotify from all of my devices except this one. And now I can't download any music with Spotify premium. Can you help me?

Visitor

The app is telling me that I reached the limit for devices that can download music. However, I have deleted Spotify from all of my devices except this one. And now I can't download any music with Spo...

KingRee

Visitor

1380 Views

2 replies

0 likes

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Superuser Contribution Android head unit does not see music downloaded on computer

PlanPremiumCountryUSDeviceATOTO S8 Premium Operating SystemAndroid 10 My Question or IssueI started downloading music directly from spotify on the Android HU- but after seeing it would take hours- I cancelled the downloads- instead using spotify on m...

Visitor

Plan Premium Country US Device ATOTO S8 Premium  Operating System Android 10   My Question or Issue I started downloading music directly from spotify on the Android HU- but after ...

OscarDC

Moderator

525 Views

1 replies

0 likes

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Superuser Contribution app login fails desktop login works

I changed the password and the app login does not work. I checked the desktop login and it works. No idea what goes wrong?

Visitor

I changed the password and the app login does not work. I checked the desktop login and it works. No idea what goes wrong?

Lyubka

Moderator

312 Views

1 replies

0 likes

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Superuser Contribution Delay in lyrics

PlanPremium CountryBrazil DeviceSamsung Galaxy A9 Operating SystemAndroid 10 My Question or IssueHello, I use to follow the music lyrics', and I realized that if we enable the option "gradual transition", when the following music starts, it will have...

Newbie

Plan Premium   Country Brazil   Device Samsung Galaxy A9   Operating System Android 10   My Question or Issue Hello,   I use to follow the music lyrics', and I...

voluption

Visitor

7852 Views

4 replies

0 likes

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Superuser Contribution Spotify connect completely stop working

PlanPremiumCountryFranceDeviceSamsung Galaxy Z flip 4SystemAndroid 13 My Question or IssueSpotify connect completely stop working out off the blue on my phone but is still working fine on my other devices. I tried to uninstall et reinstall the app bu...

Casual Listener

Plan Premium Country France Device Samsung Galaxy Z flip 4 System Android 13   My Question or Issue Spotify connect completely stop working out off the blue on my phone but is still wo...

sxp242

Casual Listener

1044 Views

8 replies

2 likes

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Superuser Contribution Play button unresponsive and disappearing queue

PlanPremiumCountryNetherlands DeviceSamsung galaxy s21 ultraOperating SystemAndroid 13 My Question or IssueAfter a period of inactivity I am unable to start playing songs again. The play button is responsive, as in the symbol changes from play to pau...

Casual Listener

Plan Premium Country Netherlands  Device Samsung galaxy s21 ultra Operating System Android 13   My Question or Issue After a period of inactivity I am unable to start playing song...

Ivelina

Moderator

709 Views

3 replies

0 likes

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Superuser Contribution How to fix Spotify app for Android when it keeps stopping songs during play

Every time I play a song using the Spotify Android app, it stops at different times for every song? I have a new phone with a new app version and cleared all my cache. Mostly happens with any Bluetooth connection.

Visitor

Every time I play a song using the Spotify Android app, it stops at different times for every song? I have a new phone with a new app version and cleared all my cache. Mostly happens with any Bluetoo...

Lyubka

Moderator

1005 Views

4 replies

1 likes

  • 1005 Views
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  • 1 likes