Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I deleted the local files platlist now I can't get it backPlanPremiumCountryUnited StatesDeviceSamsung S7 tabOperating System? My Question or IssueHow to get back local files after deleting the playlist
I deleted the local files platlist now I can't get it back Plan Premium Country United States Device Samsung S7 tab Operating System ? My Question or Issue How to get back local fil...
Moderator
308 Views
1 replies
0 likes
When I open the app on my chromebook and play a track the "Multiple-people can control this device" warning/informational pop-up displays twice. I have to click "Got It", Close the device list under it, then there's a second copy of the pop-up, I hav...
When I open the app on my chromebook and play a track the "Multiple-people can control this device" warning/informational pop-up displays twice. I have to click "Got It", Close the device list under ...
Regular
3638 Views
25 replies
5 likes
PlanPremiumCountryUSADeviceSamsung Galaxy zFold 4, Samsung Galaxy Tab S7+Operating SystemAndroid 13 My Question or IssueUsing the "Liked Songs" playlist immediately crashes on android tablet or android phone in tablet mode
Plan Premium Country USA Device Samsung Galaxy zFold 4, Samsung Galaxy Tab S7+ Operating System Android 13 My Question or Issue Using the "Liked Songs" playlist immediately cra...
Moderator
270 Views
1 replies
0 likes
PlanPremiumCountryKazakhstanDeviceLG Smart TV My Question or IssueHelloI tried playing music through my LG tv app and it doesn't work. I've tried turning tv off and on, same with wifi and also tried a different wifi, also tried uninstalling the app b...
Plan Premium Country Kazakhstan Device LG Smart TV My Question or Issue Hello I tried playing music through my LG tv app and it doesn't work. I've tried turning tv off and on, same ...
Moderator
530 Views
1 replies
0 likes
Hi, everyone hope you will enjoying. I want to know, is there any android app who supports 8D sound with Spotify. So we can listen every song in 8D or 3d quality.
Hi, everyone hope you will enjoying. I want to know, is there any android app who supports 8D sound with Spotify. So we can listen every song in 8D or 3d quality.
Moderator
1326 Views
1 replies
0 likes
I've been trying to use this service, but I can't get rid of songs that I REPEATEDLY click do not play again to, so I'm stuck here going around the same 30~50 songs spotify is throwing at me. It's so dumb that in order to teach this algorithm, I basi...
I've been trying to use this service, but I can't get rid of songs that I REPEATEDLY click do not play again to, so I'm stuck here going around the same 30~50 songs spotify is throwing at me. It's so...
Visitor
3707 Views
4 replies
15 likes
Why does the Spotify app need access to my photos, in order to access my music?
Why does the Spotify app need access to my photos, in order to access my music?
Not applicable
576 Views
2 replies
0 likes
PlanPremiumCountryTurkeyDeviceXiaomi mi maxOperating SystemAndroid 12 My Question or IssueHi allI connect my phone in car with the Bluetooth device with send the music to my car radio. When I push on "next" button if the Bluetooth device to pass the ...
Plan Premium Country Turkey Device Xiaomi mi max Operating System Android 12 My Question or Issue Hi all I connect my phone in car with the Bluetooth device with send the music to m...
Moderator
2654 Views
7 replies
0 likes
Hey there, I have problems with my "songs". They are often saved twice or there is no green tick behind it when i play it somewhere, so I click it again and then they are also displayed twice in the library. And I'm not talking about same songs in di...
Hey there, I have problems with my "songs". They are often saved twice or there is no green tick behind it when i play it somewhere, so I click it again and then they are also displayed twice in the ...
Newbie
535 Views
1 replies
0 likes
Ich hatte oft genug den fall das ich den selben werbespot mehrfach hinterneinadner zu hören bekam un auch zum teil 3 minuten am stün, bsp 6 mal hintereinander ebay werbung und zwar immer den gleichen spot.
Ich hatte oft genug den fall das ich den selben werbespot mehrfach hinterneinadner zu hören bekam un auch zum teil 3 minuten am stün, bsp 6 mal hintereinander ebay werbung und zwar immer den gleichen...
Newbie
827 Views
2 replies
0 likes
Since i got upgraded to Android 14 with Pixel 8 Pro I cant make Spotify play via my Samsung Watch 5 Pro google assistant voice command.Use case: I use google assistant voice command "Play Spotify" on my watch, and it says that I need to link my spoti...
Since i got upgraded to Android 14 with Pixel 8 Pro I cant make Spotify play via my Samsung Watch 5 Pro google assistant voice command. Use case: I use google assistant voice command "Play Spotify...
Casual Listener
553 Views
2 replies
0 likes
Basically, on PC whenever you search for an artist in a playlist with multiple artists, and play a song, the shuffle will only play songs from this artist until you remove the search. Basically making a playlist within a playlist.This doesnt happen o...
Basically, on PC whenever you search for an artist in a playlist with multiple artists, and play a song, the shuffle will only play songs from this artist until you remove the search. Basically makin...
Moderator
580 Views
3 replies
0 likes
PlanPremiumCountryBangladeshDeviceOnePlus 9ROperating SystemAndroid 13(Oxygen OS 13)My Question or IssueAs stated above, I dislike the current style of lock screen cover art. The two screenshots illustrate how lackluster it is. One is Spotify while t...
Plan Premium Country Bangladesh Device OnePlus 9R Operating System Android 13 (Oxygen OS 13) My Question or Issue As stated above, I dislike the current style of lock screen cover art. The ...
Visitor
6099 Views
3 replies
0 likes
PlanPremiumCountryUSADevice2023 Volvo XC90 RechargeOperating SystemAAOS My Question or IssueWhen I try to listen to Sam Harris' Making Sense podcast (the paid/red version that requires a private RSS feed) on my car, the episodes won't show up. The re...
Plan Premium Country USA Device 2023 Volvo XC90 Recharge Operating System AAOS My Question or Issue When I try to listen to Sam Harris' Making Sense podcast (the paid/red version tha...
310 Views
0 replies
0 likes
Good morning.I have been reading some posts and I couldn't find any solution yet.When I open Spotify it starts playing the last song I was listening to. It usually provoques a "crash" on Android auto so I need to go to apps menu and force the app sto...
Good morning. I have been reading some posts and I couldn't find any solution yet. When I open Spotify it starts playing the last song I was listening to. It usually provoques a "crash" on Android ...
Moderator
996 Views
12 replies
0 likes
PlanPremium CoupleCountryUnited KingdomDevice2x Samsung 22+Operating SystemAndroid 13 My Question or IssueMy partner and I have been using Android Auto and Spotify Jam simultaneously, so I can connect my S22+ with my car, to use both Waze and Spotify...
Plan Premium Couple Country United Kingdom Device 2x Samsung 22+ Operating System Android 13 My Question or Issue My partner and I have been using Android Auto and Spotify Jam simult...
Moderator
1733 Views
1 replies
0 likes
PlanPremiumCountryAustria DeviceSamsung s20 Plus Operating SystemAndroid My Question or IssueWhen I'm not home, I can't see the home speaker, even though I've unchecked the 'show only local devices' checkbox.I'd like two be able to wake up my wife by...
Plan Premium Country Austria Device Samsung s20 Plus Operating System Android My Question or Issue When I'm not home, I can't see the home speaker, even though I've...
Roadie
597 Views
1 replies
0 likes
PlanPremiumCountryBrazilDevicePoco X4 ProOperating SystemAndroid Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's considered a problem, it's just a feature that it's annoying and I have no cont...
Plan Premium Country Brazil Device Poco X4 Pro Operating System Android Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's...
Newbie
9620 Views
6 replies
2 likes
Recently my LG nanocell Tv has stopped playing any music. Clicking on any song does not change the current playing song or give us any audio (not actually playing but just listed in the bottom corner). No errors appear on screen, tried different play...
Recently my LG nanocell Tv has stopped playing any music. Clicking on any song does not change the current playing song or give us any audio (not actually playing but just listed in the bottom corner...
Casual Listener
12233 Views
8 replies
1 likes
PlanPremiumCountryNetherlandsDeviceSamsung S23Operating SystemAndroid My Question or IssueWrapped 2023 stops working everytime after the fifth slide. Then the slides before also stop working the slides after never work. Check the video
Plan Premium Country Netherlands Device Samsung S23 Operating System Android My Question or Issue Wrapped 2023 stops working everytime after the fifth slide. Then the slides before a...
Spotify Star
595 Views
1 replies
0 likes
