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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201297 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201297 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545436 Views

78 replies

3 likes

  • 545436 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453059 Views

571 replies

38 likes

Account
Free
  • 453059 Views
  • 571 replies
  • 38 likes

Song stops and replays half way through playing .

I've just started with Spotify. I'm using the free version to see if I like it. When I play a song it stops after 8 sec and replays . In a loop .

Visitor

I've just started with Spotify. I'm using the free version to see if I like it. When I play a song it stops after 8 sec and replays . In a loop .

osornios

Spotify Star

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Es que yo he comprado una tarjeta de spotify premium y escribo el código y

Compre una tarjeta de regalo de spotify premium de 30 dólares y voy al sitio donde se canjea los códigos y no funciona solo dice no es válido...pero yo tengo los papeles donde se activo esa tarjeta no entiendo nada espero me solucionen eso

Visitor

Compre una tarjeta de regalo de spotify premium de 30 dólares y voy al sitio donde se canjea los códigos y no funciona solo dice no es válido...pero yo tengo los papeles donde se activo esa tarjeta n...

Anyk17

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

I can't change my profile photo on Spotify, a loading screen appears but it

I can't change my profile photo when I go to change my profile photo on Spotify a screen appears loading but it doesn't appear to select the photo I don't know what to do ask for help Spotify.

Visitor

I can't change my profile photo when I go to change my profile photo on Spotify a screen appears loading but it doesn't appear to select the photo I don't know what to do ask for help Spotify.

Bittencourt

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Wyskakiwanie przy wielu piosenkach "nie udało się załadować tekstu utworu"

Mimo że są to popularne utwory, które na pewno mają tekst. Na PC tego problemu nie ma i wszytko się wyświetla jak powinno. Problem tylko na aplikacji mobilnej.

Newbie

Mimo że są to popularne utwory, które na pewno mają tekst. Na PC tego problemu nie ma i wszytko się wyświetla jak powinno. Problem tylko na aplikacji mobilnej.

Bittencourt

Spotify Star

1209 Views

1 replies

0 likes

  • 1209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Google Maps Integration

PlanPremiumDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid 14 My Question or IssueIn Google Maps when you click on the Spotify button it is supposed to pull up Spotify in Car mode. This no longer happens, it just pulls up Spotify and puts go...

Newbie

  Plan Premium Device Samsung Galaxy S21 Ultra 5G Operating System Android 14   My Question or Issue In Google Maps when you click on the Spotify button it is supposed to pull up S...

naxter24r

Regular

2618 Views

2 replies

0 likes

  • 2618 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fix your downloads when changing subscription package

I have had Spotify Premium included in my phone contract for years. This ran out today and was down graded to free. I updated my subscription back to Premium straight away, the Android App then downloaded 13GB!!!! of data to my phone straight away.Th...

Visitor

I have had Spotify Premium included in my phone contract for years. This ran out today and was down graded to free.    I updated my subscription back to Premium straight away, t...

Joan

Moderator

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Android (14) Broadcast Receiver bugs

PlanPremiumCountryGermanyDeviceNothing Phone (1)Operating SystemAndroid 14 My Question or IssueI have implemented the "Android Media Notifications" / Broadcast Receiver, to get info of currently playing music.Unfortunately there are some "bugs". 1. M...

Newbie

Plan Premium Country Germany Device Nothing Phone (1) Operating System Android 14   My Question or Issue I have implemented the "Android Media Notifications" / Broadcast Receiver, to g...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Superuser Contribution The intelligent shufle doesn't work the way it supose to do.

I feel this intelligent shuffle is great, but when I disable this I really want it continue disabled. But it keeps sending me musics that isn't in my playlist. I mean: why you give me the option of disable if it will not be disabled at all? This coul...

Newbie

I feel this intelligent shuffle is great, but when I disable this I really want it continue disabled. But it keeps sending me musics that isn't in my playlist. I mean: why you give me the option of d...

Eni

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist not fully downloaded

Half the songs are downloadedAlready reinstalled app and did everything you told me to

Visitor

Half the songs are downloaded Already reinstalled app and did everything you told me to

Novy

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify widget not showing on lock screen

Just in the past week or so, the Spotify widget won't show up on the lock screen, even though there's music playing. My widget just says "no music playing". This is the only app I've had this issue with, and it's just one of a few that started happen...

Regular

Just in the past week or so, the Spotify widget won't show up on the lock screen, even though there's music playing. My widget just says "no music playing". This is the only app I've had this issue w...

Eni

Moderator

4783 Views

2 replies

0 likes

  • 4783 Views
  • 2 replies
  • 0 likes

Superuser Contribution Homepage Shortcut to Podcast Episode brings me to ALL Episodes

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S23 Ultra SM-S918UOperating SystemAndroid 14, One UI 6.0 My Question or IssuePics attached. Likely a feature request or bug fix request, but on my Homepage, it shows tiles of in progress, recently p...

Regular

Plan Premium Country United States Device Samsung Galaxy S23 Ultra SM-S918U Operating System Android 14, One UI 6.0   My Question or Issue Pics attached. Likely a feature request or bu...

Eni

Moderator

774 Views

2 replies

0 likes

Homepage
Podcast Episodes
  • 774 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ads keep crashing Spotify [Android]

It's happened 47 times over 5 days. I've tried rebooting my phone, closing out of Spotify & leaving it play (silence).They can't be skipped (Smart Shuffle & 1 in 10 songs are forced upon me. Get rid if it & I will think about subscribing. I've got 50...

Gig Goer

It's happened 47 times over 5 days. I've tried rebooting my phone, closing out of Spotify & leaving it play (silence). They can't be skipped (Smart Shuffle & 1 in 10 songs are forced upon me...

Joan

Moderator

1372 Views

8 replies

0 likes

  • 1372 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify Premium Offline Modus funktioniert nicht

Guten Tag, liebe Spotify Community,Ich habe seit Kurzem das Problem, dass mein Offline Modus nicht funktioniert. Ich habe Cache gelöscht, die App deinstalliert und nochmal installiert und mich neu angemeldet. Es ist irgendwie merkwürdig, denn wenn ic...

Visitor

Guten Tag, liebe Spotify Community, Ich habe seit Kurzem das Problem, dass mein Offline Modus nicht funktioniert. Ich habe Cache gelöscht, die App deinstalliert und nochmal installiert und mich neu ...

Joan

Moderator

20064 Views

11 replies

0 likes

  • 20064 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify randomly stops playback on my Xiaomi Redmi 12

As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the files and the cache multiple times, exempted it fr...

Newbie

As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the...

OscarDC

Moderator

3490 Views

3 replies

0 likes

  • 3490 Views
  • 3 replies
  • 0 likes

Solved!! Download albums don't open

PlanPremiumCountryKenyaDeviceOppo Reno 5FOperating SystemAndroid 13 My IssueSome of my downloaded albums and playlists won't open while I'm in offline mode. The app just loads for like a minute or so and turns black. It's also been very slow to open ...

Regular

Plan Premium Country Kenya Device Oppo Reno 5F Operating System Android 13   My Issue Some of my downloaded albums and playlists won't open while I'm in offline mode. The app just load...

Amay

Spotify Star

3276 Views

8 replies

1 likes

  • 3276 Views
  • 8 replies
  • 1 likes

Spotify se detiene

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y bateria, el uso en segundo plano y nada de eso resol...

Visitor

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y b...

osornios

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Issue playing album on repeat

When playing an album on repeat once the first play through is complete only the first and last song are repeated PlanPremiumCountryUKDeviceOneplus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

When playing an album on repeat once the first play through is complete only the first and last song are repeated  Plan Premium Country UK Device Oneplus 6 Operating System (iOS 10, Andr...

Susan_GP

Moderator

749 Views

3 replies

0 likes

  • 749 Views
  • 3 replies
  • 0 likes

Can't play songs when set to offline

This has been going on for the last couple of weeks. When trying to play on offline there are no songs and it just keeps loading. Even when switching back to online and redownloading songs and going back offline. After reopening the app, it has this ...

Casual Listener

This has been going on for the last couple of weeks. When trying to play on offline there are no songs and it just keeps loading. Even when switching back to online and redownloading songs and going ...

Amay

Spotify Star

767 Views

3 replies

1 likes

  • 767 Views
  • 3 replies
  • 1 likes