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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842987 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842987 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14380 Views
  • 1 replies
  • 0 likes
  • 14380 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Connect] (Android) Problem with app connecting to internet

About a month ago now, after an update, my Spotify app has since been having connection problems. I pay for premium and have never really had any issues, but now whenever I get on the app it says "no internet connection available." Has problems conne...

  • Visitor
  • About a month ago now, after an update, my Spotify app has since been having connection problems. I pay for premium and have never really had any issues, but now whenever I get on the app it says "no...
  • Jeremy
  • Moderator
  • 261 Views
  • 2 replies
  • 5 likes
  • Android
    Connect
  • 261 Views
  • 2 replies
  • 5 likes

Superuser Contribution Daily mix reset during same week

Since i have passed to premium spotify, my daily mix keep resetting during the same week. If i listen a daily mix today, tomorrow it may change out of the blue the whole playlist.I've tried to observe a pattern but it is impossible. There is no logic...

  • Casual Listener
  • Since i have passed to premium spotify, my daily mix keep resetting during the same week.  If i listen a daily mix today, tomorrow it may change out of the blue the whole playlist. I've tried ...
  • ebon_ibex
  • Gig Goer
  • 2569 Views
  • 6 replies
  • 1 likes
  • 2569 Views
  • 6 replies
  • 1 likes

[Android][Browse] I pay but can't listen to some tracks.

So I look for random stuff sometimes, and also stuff I know. The thing is I pay for Spotify so I should be able to listen to everything but I can't. Some tracks I want to listen to are blacked out and I can't play. Why can't I listen to stuff if I pa...

  • Visitor
  • So I look for random stuff sometimes, and also stuff I know. The thing is I pay for Spotify so I should be able to listen to everything but I can't. Some tracks I want to listen to are blacked out an...
  • 86 Views
  • 0 replies
  • 0 likes
  • Android
    Browse
  • 86 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] Sorting out downloaded still shows everything in folders

PlanPremiumCountryUSDeviceOnePlus7Operating SystemAndroid 11 My Question or IssueWith the "new" look of the library I can still in my folders see all playlists even though I clicked the "downloaded" sorting option.

  • Newbie
  • Plan Premium Country US Device OnePlus7 Operating System Android 11   My Question or Issue W ith the "new" look of the library I can still in my folders see all playlists even though I...
  • CarlosE
  • Moderator
  • 234 Views
  • 2 replies
  • 0 likes
  • downloaded
    library
    Playlists
    sorting
    Sorting Options
  • 234 Views
  • 2 replies
  • 0 likes

Superuser Contribution Font Size increase on Android Car

PlanPremiumCountryUSADeviceAndroid Car HeadOperating SystemAndroid 10 My Question or IssueHow can I increase font size on Spotify Android? It is so small, literally unreadable. There is plenty of space onscreen, why everything is SO SMALL?

  • Music Fan
  • Plan Premium Country USA Device Android Car Head Operating System Android 10   My Question or Issue How can I increase font size on Spotify Android? It is so small, literally unreadabl...
  • Novy
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing every 30-60 seconds on Android

PlanFreeCountryUnited States DeviceSamsung S10+Operating SystemAndroid 9 My Question or IssueWhen I use the power button to turn my screen off, my music will randomly pause after 60 seconds or so. I checked settings and I have it so that Spotify is n...

  • Casual Listener
  • Plan Free Country United States   Device Samsung S10+ Operating System Android 9   My Question or Issue When I use the power button to turn my screen off, my music will randomly ...
  • Novy
  • Moderator
  • 32031 Views
  • 17 replies
  • 15 likes
  • 32031 Views
  • 17 replies
  • 15 likes

Superuser Contribution Media keys not working in Android 10/11

PlanPremiumCountryCanadaDeviceSamsung S9Operating SystemAndroid 10/Android 11 My Question or IssueI was on Android 10 and started having issues lately where if I ask Google Assistant to play music on Spotify, the Media keys (play, pause, skip) for Sp...

  • Music Fan
  •   Plan Premium Country Canada Device Samsung S9 Operating System Android 10/Android 11   My Question or Issue I was on Android 10 and started having issues lately where if I ask ...
  • Jeremy
  • Moderator
  • 1906 Views
  • 13 replies
  • 0 likes
  • 1906 Views
  • 13 replies
  • 0 likes

Superuser Contribution Song title wont change

PlanStudent PremiumCountryUkDeviceSamsung galaxy s20+Samsung galaxy watch activeOperating SystemAndroid G986BXXS8DUE4Spotify 8.6.34.749 My Question or IssueThe song title will freeze, i can use all the buttons and and it responds but the song name an...

  • Casual Listener
  • Plan Student Premium Country Uk Device Samsung galaxy s20+ Samsung galaxy watch active Operating System Android G986BXXS8DUE4 Spotify 8.6.34.749    My Question or Issue The song...
  • Jeremy
  • Moderator
  • 437 Views
  • 7 replies
  • 0 likes
  • 437 Views
  • 7 replies
  • 0 likes

[Android][Connect] App en android

Recién adquirí un equipo Xiaomi Redmi Note 10S y al buscar descargar esta app me indica que no es compatible con este dispositivo, como hago para poder continuar disfrutando de mi playlists? Gracias de antemano por su ayuda.

  • Visitor
  • Recién adquirí un equipo Xiaomi Redmi Note 10S y al buscar descargar esta app me indica que no es compatible con este dispositivo, como hago para poder continuar disfrutando de mi playlists? Gracias ...
  • 103 Views
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  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

Superuser Contribution Conflict with Spotify and Android Auto/Google Assistant

Realized that the following issue I have been having is actually only happening when I am streaming music with Spotify through Android Auto. When Spotify is playing, my Google Assistant often does not work properly. Examples: assistant voice sounds v...

  • Visitor
  • Realized that the following issue I have been having is actually only happening when I am streaming music with Spotify through Android Auto. When Spotify is playing, my Google Assistant often does no...
  • Jeremy
  • Moderator
  • 577 Views
  • 1 replies
  • 0 likes
  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app glitch?

PlanPremiumCountry DeviceSamsung Galaxy 9Operating System Android My Question or Issue can you sort out your categorization please? Far too many songs attributed to the wrong artist ruining my playlists.Given you've got access to the labels etc, I'm ...

  • Casual Listener
  •   Plan Premium Country     Device Samsung Galaxy 9 Operating System  Android    My Question or Issue  can you sort out your categorization please? Far t...
  • 31co2cjxk7ybj5s
  • Visitor
  • 273 Views
  • 4 replies
  • 0 likes
  • 273 Views
  • 4 replies
  • 0 likes

Superuser Contribution can't play albums when offline

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueI have recently changed from ios to android . I have noticed an issue when offline trying to play albums where it will just hang and just show a blank screen when trying ...

  • Composer
  • Plan Premium Country UK Device Pixel 5 Operating System Android 11   My Question or Issue I have recently changed from ios to android .  I have noticed an issue when offline tryin...
  • d_p_4
  • Composer
  • 204 Views
  • 4 replies
  • 0 likes
  • 204 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can't sort playlists

PlanPremiumCountryGermanyDeviceSamsung Note 10 plusOperating SystemAndroid 11 My Question or IssueI simply want to sort my playlist to recently added and not added first, but since the last update i cannot find this information, i've been trying to f...

  • Regular
  • Plan Premium Country Germany Device Samsung Note 10 plus Operating System Android 11   My Question or Issue I simply want to sort my playlist to recently added and not added first, but...
  • Crylia
  • Regular
  • 9388 Views
  • 4 replies
  • 0 likes
  • 9388 Views
  • 4 replies
  • 0 likes

Superuser Contribution New podcast episodes not appearing on show page and don't play on Android

PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueStarting last week, new podcast episodes are no longer appearing on their show's page, and when you get to that episode's page by searching for it, the episod...

  • Regular
  •   Plan Premium Country US Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Starting last week, new podcast episodes are no longer appearing on their ...
  • cihenneberger29
  • Regular
  • 1899 Views
  • 6 replies
  • 0 likes
  • Android
    Podcast Error
  • 1899 Views
  • 6 replies
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Solved!!Superuser Contribution Download progress indicator is not updating

PlanPremiumCountryUSADevice(multiple) My Question or IssueIf you start downloading a playlist and then go into that playlist, the download progress indicator won't move although songs are actually downloading. This also happens in the Liked Songs pla...

Progress_Bar_spotify.jpg
  • Music Fan
  • Plan Premium Country USA Device (multiple)   My Question or Issue If you start downloading a playlist and then go into that playlist, the download progress indicator won't move although ...
  • Eni
  • Moderator
  • 2699 Views
  • 9 replies
  • 0 likes
  • 2699 Views
  • 9 replies
  • 0 likes

Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spotify account is being used on another device". Tell m...

  • Newbie
  • Only one user (myself) on a premium account from USA. Spotify IOS app with Chromecast to Nest Mini (Google Home). Crome casting a podcast I get the message: "Sorry, the music stopped since your spoti...
  • Eni
  • Moderator
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast no longer Skip 15 Seconds in vehicle

PlanPremiumCountryUSDeviceNokia 6.1Operating SystemAndroid My Question or IssueNot sure if this is the right place. I have a 2015 Silverado, and I've always been able to use the forward and back track selection on my steering wheel in podcasts which ...

  • Newbie
  • Plan Premium Country US Device Nokia 6.1 Operating System Android   My Question or Issue Not sure if this is the right place. I have a 2015 Silverado, and I've always been able to use ...
  • Ver
  • Spotify Legend
  • 3215 Views
  • 13 replies
  • 7 likes
  • 3215 Views
  • 13 replies
  • 7 likes

Superuser Contribution Currently playing song not showing

PlanPremiumCountryHungaryDeviceSamsung Galaxy A32, but also tried a galaxy j6+Operating SystemAndroid 11 My Question or IssueMy Spotify won't show the currently playing song on Android no matter what I do. I turned off battery optimization completely...

  • Casual Listener
  •  Plan Premium Country Hungary Device Samsung Galaxy A32, but also tried a galaxy j6+ Operating System Android 11   My Question or Issue My Spotify won't show the currently playin...
  • Alex
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • bluetooth
    playback
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is on for each playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceAndroid/Samsung Galaxy 10Operating SystemAndroid Oreo My Question or IssueAll custom playlists shuffle. I...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Android/Samsung Galaxy 10 Operating Syst...
  • Alex
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only You story not showing up

PlanPremiumCountryUSDeviceLG Stylo 6Operating SystemAndroid 10 My Question or IssueWhen I search for Only You, it shows me mixes and playlists that match my listening, but there is no slideshow anywhere. I've read the requirements and I am completely...

  • Casual Listener
  •   Plan Premium Country US Device LG Stylo 6 Operating System Android 10   My Question or Issue When I search for Only You, it shows me mixes and playlists that match my listening...
  • Eni
  • Moderator
  • 573 Views
  • 3 replies
  • 0 likes
  • only you
  • 573 Views
  • 3 replies
  • 0 likes