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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106219 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215448 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
568477 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469110 Views
577 replies
40 likes
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueHow do you disable the equalizer? Each time I use my phone, the quality of the music become unsatisfactory. I have a Samsung Galaxy S9+ -- Android 10 ...
Plan Premium Country Philippines Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue How do you disable the equalizer? Each time I use my phone, the quality of...
Moderator
14244 Views
5 replies
1 likes
se queda cargando el album pero no pasa nada y despues me sale volver a intentar y no pasa nada no se ve el album
se queda cargando el album pero no pasa nada y despues me sale volver a intentar y no pasa nada no se ve el album
Spotify Star
403 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceOnePlus6Operating SystemAndroid 9 (OxygenOS 9.09) My Question or IssueCouple days ago I spotted a new issue while using Spotify on my smartphone. When connected to Wi-FI I'm presented with an error "no Internet connectio...
Plan Premium Country Poland Device OnePlus6 Operating System Android 9 (OxygenOS 9.09) My Question or Issue Couple days ago I spotted a new issue while using Spotify on my smartphone...
Casual Listener
7809 Views
10 replies
2 likes
When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I have confirmed they are not downloaded by going off...
When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I ...
Moderator
922 Views
1 replies
0 likes
A podcast stalled at 99% downloaded and somehow ate up over 4GB of data in less than an hour. This only stopped when my plan ran out of available data, leaving me data-less for the rest of the month.This was very frustrating and need this to not happ...
A podcast stalled at 99% downloaded and somehow ate up over 4GB of data in less than an hour. This only stopped when my plan ran out of available data, leaving me data-less for the rest of the month....
Casual Listener
826 Views
2 replies
0 likes
PlanStudent Premium CountryUnited States DeviceXaomi Redmi Note 9S Operating SystemAndroid 10 My Question or IssueSpotify suddenly started using an excessive amount of data for seemingly no reason. I have a mobile plan that allows 5 GB of data a mont...
Plan Student Premium Country United States Device Xaomi Redmi Note 9S Operating System Android 10 My Question or Issue Spotify suddenly started using an exces...
Casual Listener
2626 Views
8 replies
0 likes
For the past month, my Spotify app has had numerous issues that I can't find anywhere else, and it's become unusable. 1. When I start the app, regardless of if using WiFi or mobile data, it takes a very long time to load. 2. When I go to play anythin...
For the past month, my Spotify app has had numerous issues that I can't find anywhere else, and it's become unusable. 1. When I start the app, regardless of if using WiFi or mobile dat...
Moderator
8962 Views
7 replies
1 likes
PlanPremiumCountryUk DeviceSamsung Galaxy A325GOperating SystemAndroid latest My Question or IssueRepro steps:1. Navigate to search2. Type an item and use the suggested search terms e.g. type "People you" and "People You Know" will be suggested as a ...
Plan Premium Country Uk Device Samsung Galaxy A325G Operating System Android latest My Question or Issue Repro steps: 1. Navigate to search 2. Type an item and use th...
Regular
718 Views
2 replies
0 likes
PlanPremiumCountryNetherlandsDeviceSamsung S21Operating SystemAndroid My Question or IssueWhy is there an ad in the app, I have a premium subscription I don't want to see any ads, especially ads that block the use of the app. this ad blocks any inter...
Plan Premium Country Netherlands Device Samsung S21 Operating System Android My Question or Issue Why is there an ad in the app, I have a premium subscription I don't want to see any...
Moderator
2205 Views
6 replies
1 likes
I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current song that's playing. This also occurs with the media ...
I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current so...
Spotify Star
388 Views
1 replies
0 likes
When I tap on the compressed album art it does not display the album cover on the lock screen
When I tap on the compressed album art it does not display the album cover on the lock screen
Spotify Star
514 Views
1 replies
0 likes
Solo tengo el nombre
Solo tengo el nombre
Community Legend
473 Views
1 replies
0 likes
This is my first time using the DJ feature. It generated a list of songs to me, but when it played the last one, it crashed. Now it won't open again, no matter what I do. I did a clean reinstall, tried different devices and networks, they all have th...
This is my first time using the DJ feature. It generated a list of songs to me, but when it played the last one, it crashed. Now it won't open again, no matter what I do. I did a clean reinstall, tri...
Moderator
1196 Views
1 replies
0 likes
PlanPremiumCountryAmericaDevicePixel 7Operating SystemAndroid My Question or IssueHaving Spotify in offline mode causes the share button to hard crash the app, requiring reopening it and going online to share.
Plan Premium Country America Device Pixel 7 Operating System Android My Question or Issue Having Spotify in offline mode causes the share button to hard crash the app, requiring reop...
Moderator
576 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
417 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy A5Operating SystemAndroid Oreo My Question or IssueWhen I open Spotify on my phone, the message "Restarting App. Won't be long." pops up at bottom of the screen for a few seconds every time, which has b...
Plan Premium Country Australia Device Samsung Galaxy A5 Operating System Android Oreo My Question or Issue When I open Spotify on my phone, the message "Restarting App. Won't be...
Visitor
9600 Views
5 replies
0 likes
How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors are the same as my picture though...
How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors ...
Visitor
47667 Views
11 replies
4 likes
Every single time I try to select a song it pauses for like 15-20 seconds. I've tried uninstalling, clearing the cache, doing both and making sure battery saver is off, nothing works. I know it's not my internet or my phone, as if I instead queue a s...
Every single time I try to select a song it pauses for like 15-20 seconds. I've tried uninstalling, clearing the cache, doing both and making sure battery saver is off, nothing works. I know it's not...
Moderator
12088 Views
3 replies
1 likes
Every time I finish a podcast episode it plays the previous episode next
Every time I finish a podcast episode it plays the previous episode next
Moderator
705 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 11 My Question or IssueI've bee trying to use the "Hey Spotify" feature but the option to enable it is not in the in-app settings.The only optioms available are "Microphone perm...
Plan Premium Country USA Device Samsung Galaxy S20+ 5G Operating System Android 11 My Question or Issue I've bee trying to use the "Hey Spotify" feature but the option to enabl...
Casual Listener
6648 Views
3 replies
0 likes
