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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194253 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194253 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535449 Views

78 replies

3 likes

  • 535449 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438848 Views

565 replies

37 likes

Account
Free
  • 438848 Views
  • 565 replies
  • 37 likes

Superuser Contribution Keep the screen on on the mobile app during play back, and to see lyrics.

Plan PremiumDevice Samsung Galaxy S10+Operating System AndroidKeeping the screen on during play is definitely a much needed option.In the past, this was needed enough to keep the phone on my desk for instance so I could glance and see the artist/song...

Casual Listener

Plan Premium Device Samsung Galaxy S10+ Operating System Android Keeping the screen on during play is definitely a much needed option. In the past, this was needed enough to keep...

mkgtu

Regular

22773 Views

8 replies

8 likes

  • 22773 Views
  • 8 replies
  • 8 likes

Superuser Contribution Android App not loading emails

PlanPremiumCountryCanadaOperating SystemAndroid v14 Hey Spotify, For the past 4 days, I've been unable to load albums on my phone. When I click an album it gets stuck on the black loading screen (see attachments). I have cleared my cache and re-insta...

Newbie

  Plan Premium Country Canada Operating System Android v14   Hey Spotify,   For the past 4 days, I've been unable to load albums on my phone. When I click an album it ge...

Eni

Moderator

448 Views

1 replies

0 likes

Andoid
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove animation from share menu

When you choose to share a song, the app pops up a little share menu, and it does a bounce animation. This animation does nothing but make this menu harder to use. You have to wait until it finishes to be able to select any of the options, which is s...

Casual Listener

When you choose to share a song, the app pops up a little share menu, and it does a bounce animation. This animation does nothing but make this menu harder to use. You have to wait until it finishes ...

Ivelina

Moderator

940 Views

3 replies

0 likes

  • 940 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spela audiobooks

Varför stoppa spotify inte när en audiobok är **bleep**, oavbruten uppspelning är av och Automix är också avstängd?PlanPremiumCountrySwedenDeviceSamsung galaxy S20 FE 5GOperating SystemAndroid 13 one UI 5.1 My Question or Issue

Regular

Varför stoppa spotify inte när en audiobok är **bleep**, oavbruten uppspelning är av och Automix är också avstängd? Plan Premium Country Sweden Device Samsung galaxy S20 FE 5G Operating System...

abcdefgh0000

Regular

1708 Views

12 replies

0 likes

  • 1708 Views
  • 12 replies
  • 0 likes

Superuser Contribution [Regression] Latest app version is broken when being run with ARMv8.5 MTE (Memory Tagging)

When running the Spotify application with ARMv8.5 memory tagging enabled, it will open, begin playing and then within 1-3 seconds, crash, with the below error. You will only be able to reproduce this currently on a Google Pixel 8 or Google Pixel 8 Pr...

Casual Listener

When running the Spotify application with ARMv8.5 memory tagging enabled, it will open, begin playing and then within 1-3 seconds, crash, with the below error. You will only be able to reproduce this...

Joan

Moderator

2127 Views

2 replies

3 likes

  • 2127 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Volume control Android app glitch

Pixel 6 proSetup-Playing Spotify on Android app and connected to Alexa Dot-Viewing song lyrics IssuePhone volume control does not change Alexa Dot volume while viewing Lyrics in FULL-PAGE view. Volume works properly when Lyrics in HALF-PAGE view. App...

Regular

Pixel 6 pro Setup -Playing Spotify on Android app and connected to Alexa Dot -Viewing song lyrics  Issue Phone volume control does not change Alexa Dot volume while viewing Lyrics in FULL-P...

Ivelina

Moderator

1980 Views

5 replies

0 likes

Volume Control
  • 1980 Views
  • 5 replies
  • 0 likes

Standardise features on iOS and Android/Windows

Why and how does Android and Windows get better features than that of iOS? For example on Android you get to play Playlists in order and not suffer from the smart shuffle nonsense.

Newbie

Why and how does Android and Windows get better features than that of iOS? For example on Android you get to play Playlists in order and not suffer from the smart shuffle nonsense. 

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Opción almacenamientos

PlanPremiumCountryEspañaDeviceSamsung A54Operating System My Question or IssueHola, quiero descargar música para escuchar sin conexión pero no se donde me va en el teléfono. No tengo SD sería en la memoria del teléfono y en configuración no encuentro...

Visitor

Plan Premium Country España Device Samsung A54 Operating System     My Question or Issue Hola, quiero descargar música para escuchar sin conexión pero no se donde me va en el telé...

osornios

Spotify Star

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play or access anything with the android app.

PlanPremiumCountrySpainDeviceZTE Nubia Red Magic 7 16/256Operating SystemAndroid 12My Question or IssueI can't use Spotify.I tried reinstalling, updating, and everything and it just doesn't work.The app says like "Something occured. Try again?" I pre...

Visitor

Plan Premium Country Spain Device ZTE Nubia Red Magic 7 16/256 Operating System Android 12 My Question or Issue I can't use Spotify. I tried reinstalling, updating, and everything and it ju...

Yordan

Moderator

1600 Views

6 replies

0 likes

Android
nothing
Play
Playlists
  • 1600 Views
  • 6 replies
  • 0 likes

Superuser Contribution Liked Songs

So I'm on a Galaxy S23 and I been a Spotify premium member for quite sometime and one day when i was just listening to my daily liked songs, I realized none of my rap songs were playing. It was always my indie or blues or R&B songs. And i just wanted...

Casual Listener

So I'm on a Galaxy S23 and I been a Spotify premium member for quite sometime and one day when i was just listening to my daily liked songs, I realized none of my rap songs were playing. It was alway...

OscarDC

Moderator

743 Views

5 replies

0 likes

  • 743 Views
  • 5 replies
  • 0 likes

Superuser Contribution I've been noticing slow playback and/or playback stops in the middle of songs on my android and xbox

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Yordan

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Downloaded icon not showing...

Device OnePlus 5 Operating System Android 8.1.0 My Question or Issue Earlier I was able to use the Downloaded song marker/icon as a kind of marker of songs already are in my playlist. However, now this marker/icon is gone everywhere else than in the ...

Composer

Device OnePlus 5 Operating System Android 8.1.0   My Question or Issue Earlier I was able to use the Downloaded song marker/icon as a kind of marker of songs already are in my playli...

AlejaR

Moderator

8731 Views

19 replies

1 likes

album
downloaded
Icon
marker
songs
  • 8731 Views
  • 19 replies
  • 1 likes

I can't seem to open the Spotify app on my phone.

Anytime I open the app, it just loads for some minutes and then it brings up the "try again and dismiss" screen

Visitor

Anytime I open the app, it just loads for some minutes and then it brings up the "try again and dismiss" screen

MauriceMV

Spotify Star

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Loads of Problem: Headphones controls, Android auto, pauses

Hey,Not sure what can I do to fix my problems. I hand completely uninstall and reinstalled the app which helped a little but not with everything. I was running into these 3 problems:1. Random playback pauses2. Android auto display is grey. Icon is al...

Visitor

Hey, Not sure what can I do to fix my problems. I hand completely uninstall and reinstalled the app which helped a little but not with everything. I was running into these 3 problems: 1. Random pla...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How do I hide the DJ and automixes?

Using the Android App, the new Beta DJ takes up the entire screen (on 4/13/2023). I want to be able to dismiss or hide the DJ interface. How can I do that? If I can't do that, please add that feature. I am able to dismiss the Artist specific mixes us...

Regular

Using the Android App, the new Beta DJ takes up the entire screen (on 4/13/2023). I want to be able to dismiss or hide the DJ interface. How can I do that? If I can't do that, please add that feature...

Not applicable

6249 Views

8 replies

4 likes

  • 6249 Views
  • 8 replies
  • 4 likes

Solved!!Superuser Contribution Adding song to a que closes the app

PlanPremiumCountrySouth Korea DeviceSamsung Galaxy S22+Operating SystemAndroid My Question or IssueWhen I add a song to a que by sliding it, it closes the app automatically like the video below. Edit) I've tried clearing cache, but it didn't work out...

Regular

Plan Premium Country South Korea   Device Samsung Galaxy S22+ Operating System Android    My Question or Issue When I add a song to a que by sliding it, it closes the app au...

Ivelina

Moderator

902 Views

3 replies

1 likes

  • 902 Views
  • 3 replies
  • 1 likes

Solved!! Spotify PC can't find my Android Phone

Spotify can't find my Android Phone, it doesn't show up in the Devices list and I can't sync my local MP3 playlists to it. Both the PC and Spotify are on the same network. Both Spotifys are logged in to the same account and can access the internet an...

Casual Listener

Spotify can't find my Android Phone, it doesn't show up in the Devices list and I can't sync my local MP3 playlists to it.   Both the PC and Spotify are on the same network. Both Spotifys ar...

Lilybeth

Visitor

32127 Views

23 replies

0 likes

  • 32127 Views
  • 23 replies
  • 0 likes

Solved!!Superuser Contribution How can I stop Spotify from auto-starting when I connect headphones

Every time I connect my headphones, Spotify launches and takes over. Even if my phone is ringing at the time and I'm trying to answer a call, I have to go stop Spotify first. I should be able to connect devices without some app automatically taking o...

Casual Listener

Every time I connect my headphones, Spotify launches and takes over. Even if my phone is ringing at the time and I'm trying to answer a call, I have to go stop Spotify first. I should be able to ...

OscarDC

Moderator

1393 Views

1 replies

0 likes

  • 1393 Views
  • 1 replies
  • 0 likes