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Why does Spotify say that there is no Internet connection available when there is one (Samsung S4)

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Why does Spotify say that there is no Internet connection available when there is one (Samsung S4)

I have a Galaxy S4 with the latest updates and most recent Spotify, premium account. I can stream all day on wi-fi, but as soon as I am back on the mobile network things go south. One song plays then Spotify stops. If I try to pick another song (in any playlist I have) it says "Track not available" or "No internet connection" or "You are offline"

 

I have reinstalled Spotify many times, cleared the cache partition on the phone (the boot up method, not just in settings) but nothing seems to fix this. I contacted T-mobile and they are blaming Spotify so I have no idea what to do. I have no issues at all when on Wi-fi

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I have opened this as a bug here:
http://community.spotify.com/t5/Spotify-Bugs/Android-T-Mobile-No-Internet-Connection/idi-p/973865

If anyone else is having this issue if you could please post your device details over on the topic linked to above that would be most appreciated.

For now I am going to lock this topic, once again thank you for the reports guys!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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