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Why would my spotify stop playing songs when i close the phone however once the pnone lights up the

Why would my spotify stop playing songs when i close the phone however once the pnone lights up the

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

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4 Replies

Same issue here, if the phone fades to black or lock it the music stops playing after a fee seconds. If I tap the screen to light it up again it will continue playing, super frustrating!

Hi @Robin21 and @DannyW92

 

Could you try to change battery settings on your phone? This may vary depending on a device. 

Here's a thread with several solutions. One of them might apply to your device. 

 

Go to  battery settings and turn off optimise usage for spotify I had same issue since turning that off my spotify works when phone is locked

Hey @Robin21,

 

Thanks for bringing this to our attention! 

 

Please follow the steps in this post in the exact same order as given there.

 

If this doesn't help,  please go to this Ongoing Issue, click +VOTE and subscribe to get further info on the topic.

 

We're here for you 🙂

 

PetyaModerator
 
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