Won't let me log in

[queaky]

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

[kathleencahill1]

I am logging in with my facebook connection and the screen says that I have already authorized facebook and then redirects me to the login screen but does not log me in

[Sophia3720]

Everytime when I press submit when I log in it says that I have already created an account already I don't understand what this means. I'm trying to log into my account not create a new one and I don't understand what to do

[Jocelynsirois]

I tried all the steps you have mentionned. My wife and I got new phones and spotify was installed. 

We decided to use premium for one person. when I try to install spotify on her phone using this account it will not let me. Not even let me login from her phone.

I am comptuer scientist who has been working withj computers sine 1974 and I cannot figure out your screens nor can I phone you guys. This is the worse interface I have ever seen and I worked for software compaies my entire professional life.

Please let me know what I need to do.

[Textillim]

Hi,

What error message are you receiving?

Can you attach a screenshot of the issue as well?
Are you using email or username to logon?

Are you able to logon to the account via the web login? https://accounts.spotify.com/

[scopemari15]

I solved the problem by using my email instead of my username to login. Somehow that worked on both the mobile app and the website.

[donaldmccully]

I am able to use my Spotify Premium, $9.99 per month charge on Credit Card recurs, on my Tablet.  When I try to login on using my Surface Pro 4 the; user name, email address and password are all unrecognized.  I keep a login/password book and write any changes down as I modify.  This account opened in May 2017, 90 days at $.99 and now I see a recurring $9.99.  Want to use spotify on my computer/phone in addition to my tablet.  

[Jade_Ellis123]

This is so anoyng I have even tryed making a whole new account still doesnt work

[jesufu99]

I've tried everything said here but it still disconnects me... I log in with my username and it shows me the front page for 2 seconds and then it disconnects me again

Plz help!!

[zayrodjr]

Same thing happens to me. I've changed my password like 3 times and now it completely shuts me out. It keeps saying "unable to login" I've tried both username and email and still no luck. 

[djtacocat]

I uninstalled and reinstalled the app and it let me log in

[zayrodjr]

Yeah I've done that twice still doesn't work

[walklikewings]

Since the new update, I'm having the exact same issue. I cannot log in with my email, username or Facebook. I updated my password. I am able to log in on PC, and that's about it. I uninstalled and reinstalled, did not help. Quite frustrated. 

[zayrodjr]

Same it's really annoying. Hopefully it's just a bug and they can fix it soon

[gabriela_tijeri]

SAME **bleep** I HAVE BEEN TRYING TO LOG IN ALL DAY AND I'VE BEEN GOING CRAZY. I have tried uninstalled, reinintalled many times, changed my password 3 times, tried to log in with facebook, nothing is working :(((( 

[Jimmy2642]

I also recieve this problem, but I use Facebook to log in and can only use facebook. It just keeps giving me an error. I can, however, get on Spotify on my computer. I don't really understand what might be happening.

[Baffleefd0bfd6d]

As of  March 5th, I was logged out and unable to log back into the app. I'm only able to log into my account over the browser. I too, changed my pw multiple times, uninstalled and reinstalled the app twice, I tried my email and user name (both the email without the @email.com and the 12 character username found in my account overview). Nothing! And I don't have FB so can't try that even if I wanted to. I might take this as a sign to move on to  Apple Music or even give Tidal a try. 

[niveditajs]

Same!!! I am able to log in on my dekstop browser and desktop app but it has completely shut me out from the phone app! I log in, I see 2 seconds of the screen and it logs me out immediately saying incorrect password! 

[modestsmets]

Me too i can login in my pc but in the app it says username password uncorrect

tried with email and username also tried changing password

[Joe]

You need to uninstall spotify then install the official app from Play.

[Nyheim1989]

I have this problem now and it's getting annoying . I login using only my username and password on my phone, online, and my gaming systems and I can't login to any of them. How can I fix this?