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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201799 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201799 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

546154 Views

78 replies

3 likes

  • 546154 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454036 Views

571 replies

38 likes

Account
Free
  • 454036 Views
  • 571 replies
  • 38 likes

Superuser Contribution (ANDROID 6.0.1) IT STOP PLAYING AFTER SCREEN GOES TO SLEEP.

ASUS ZENFONE 2 LASER (ANDROID 6.0.1) SPOTIFY WILL STOP PLAYING AFTER SCREEN GOES TO SLEEP. I TRIED EVERYTHING I SAW IN THE COMMUNITY IT STILL DOESNT WORK. CAN SOMEONE HELP ME. I'VE SEARCH EVERYTHING STILL DOESNT WORK.

Newbie

ASUS ZENFONE 2 LASER (ANDROID 6.0.1) SPOTIFY WILL STOP PLAYING AFTER SCREEN GOES TO SLEEP.  I TRIED EVERYTHING I SAW IN THE COMMUNITY IT STILL DOESNT WORK. CAN SOMEONE HELP ME. I'VE SEARCH EVER...

Aimee_T

Roadie

482 Views

1 replies

0 likes

Help
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  • 1 replies
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Superuser Contribution Shuffle

I just updated Spotify to version 8.4.45.633 armV7 (android) and when I click the "Shuffle Play" button on my playlists it won't shuffle. It just plays my playlist in order and I don't know why. I don't have premium, but I want to be able to shuffle ...

Newbie

I just updated Spotify to version 8.4.45.633 armV7 (android) and when I click the "Shuffle Play" button on my playlists it won't shuffle. It just plays my playlist in order and I don't know why. I do...

sara_boccia

Casual Listener

904 Views

2 replies

1 likes

  • 904 Views
  • 2 replies
  • 1 likes

Shuffle play not random

I've recently noticed that my Spotify free doesn't shuffle my playlist. I like to have shuffle play for my larger playlists, and the songs just play in order when I hit shuffle play. Is there a fix?

Newbie

I've recently noticed that my Spotify free doesn't shuffle my playlist. I like to have shuffle play for my larger playlists, and the songs just play in order when I hit shuffle play. Is there a fix?

jeffhpc1

Gig Goer

749 Views

1 replies

3 likes

  • 749 Views
  • 1 replies
  • 3 likes

Spotify cache issue

Spotify is taking up 1.2GB of space on my device and I'm sure much more on other devices. Spotify needs to clear that cache after so many days, I find myself clearing all "app data" and reseting the app just to clear all the "user data" cache being s...

Gig Goer

Spotify is taking up 1.2GB of space on my device and I'm sure much more on other devices. Spotify needs to clear that cache after so many days, I find myself clearing all "app data" and reseting the ...

671 Views

0 replies

0 likes

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PLEASE give an option to not automatically go to a different screen for a song when selecting a song

I've stopped listening to many of the popular playlists because every time I pick a song, it goes to a separate screen just with that song and some background art.I just want it to stay on the same playlist screen while playing a song! I listen to so...

Casual Listener

I've stopped listening to many of the popular playlists because every time I pick a song, it goes to a separate screen just with that song and some background art. I just want it to stay on the ...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

mobile phone

I signed as a student to spotify. i can use it for my laptop but cant use it for my phone Songs are not available to listen. please help.

Newbie

I signed as a student to spotify. i can use it for my laptop but cant use it for my phone Songs are not available to listen.  please help.   

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
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Huge data consumption today

Hello,I was checking my phone data consumption and noticed a very unreasonable amount. Then I checked what happened and it turned out Spotify consumed a huge amount today morning. I was only streaming for an hour or so this morning but most were song...

Newbie

Hello, I was checking my phone data consumption and noticed a very unreasonable amount. Then I checked what happened and it turned out Spotify consumed a huge amount today morning. I was only stream...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Solved!! Add to queue not working

Whenever I click to add songs to queue, it registers that I clicked, but the songs don't actually add to the queue anymore. This is only a problem on android as I have Spotify on pc, IOS, and android.

Casual Listener

Whenever I click to add songs to queue, it registers that I clicked, but the songs don't actually add to the queue anymore. This is only a problem on android as I have Spotify on pc, IOS, and android.

krystah

Newbie

19786 Views

7 replies

0 likes

  • 19786 Views
  • 7 replies
  • 0 likes

Unable to follow friends

Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via their Spotify account names, but when I check their pag...

Casual Listener

Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via thei...

Oldmanrupee

Casual Listener

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Everytime I click on an artist, it says I'm offline

I tried deleting data, cache and even uninstalling but it doesn't work. It literally says: "You are offline. Please connect to internet and try again."

Newbie

I tried deleting data, cache and even uninstalling but it doesn't work. It literally says:   "You are offline. Please connect to internet and try again."

595 Views

0 replies

0 likes

  • 595 Views
  • 0 replies
  • 0 likes

Facebook share- invalid oauth access token

Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue going back to at least 2013. I log in to my Spotify a...

Casual Listener

Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue go...

favsantos

Casual Listener

2959 Views

6 replies

4 likes

  • 2959 Views
  • 6 replies
  • 4 likes

Solved!! The offline mode isn't working

Hi, as the title I have a problem with offline mode. With wifi I download all the songs but when I don't have the network, the application says Go online to download. I have downloaded all the songs 5 ​​times but it doesn't work anyway. Today I have ...

Casual Listener

Hi, as the title I have a problem with offline mode. With wifi I download all the songs but when I don't have the network, the application says Go online to download. I have downloaded all the songs ...

Paul73

Casual Listener

10692 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Lots of errors

Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on the list, it generally won't add more and if it do...

Newbie

Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
  • 0 likes

Can't play iTunes imported playlists

I changed my phone recently and ever since I can't listen to my iTunes imported playlists. I imported the playlists years ago and I was able to play them in my old phone, but ever since I started listening spotify in my new phone the iTunes playlists...

Newbie

I changed my phone recently and ever since I can't listen to my iTunes imported playlists. I imported the playlists years ago and I was able to play them in my old phone, but ever since I started lis...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Spotify se detuvo/Spotify has stopped working en Samsung Galaxy J7 (2016)

Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice "Spotify se detuvo". Probé desinstalando la app y r...

Newbie

Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice ...

733 Views

0 replies

1 likes

  • 733 Views
  • 0 replies
  • 1 likes

Songs glitching

Hey guys.Ive recently been having this issue where whenever im listening to music the songs are constantly glitching out for a second then continues to play. It happens constantly and i have no idea why or how to stop it. Any ideas??

Newbie

Hey guys. Ive recently been having this issue where whenever im listening to music the songs are constantly glitching out for a second then continues to play. It happens constantly and i have no ide...

CathyCat

Newbie

1913 Views

5 replies

10 likes

  • 1913 Views
  • 5 replies
  • 10 likes

"Ok Google" wont play while offline

Why doesn't "ok google" assistant play my music while offline when I ask it to? Seems like a pretty simple thing to program. Is this being worked on?

Newbie

Why doesn't "ok google" assistant  play my music while offline when I ask it to? Seems like a pretty simple thing to program. Is this being worked on?

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
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Recently Played

I noticed for awhile that my recently played list started making Stations out of my playlists and like Artist... I was able to remove some of them on a computer but one will not go away. I unfollowed all my Artists but it is still in my recently play...

Newbie

I noticed for awhile that my recently played list started making Stations out of my playlists and like Artist... I was able to remove some of them on a computer but one will not go away.  I unfo...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Where are the offline songs in my SD card, after I changed to a new device?

HelloRecently I have changed my android device for a brand new one... I removed my sd card from old device and installed into the new one, after that, I've installed Spotify. So, all my offline songs were not recognized. There is a way to make it wor...

Newbie

Hello Recently I have changed my android device for a brand new one... I removed my sd card from old device and installed into the new one, after that, I've installed Spotify. So, all my offline son...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

I cant login on my phone

Hi, I have been trying to login into my account but for some reason, it won't let me. I tried connecting on my desktop and it's ok. I tried resetting my phone, tried uninstalling/installing the app and taking my sd card out but still no way to log in...

Newbie

Hi,   I have been trying to login into my account but for some reason, it won't let me. I tried connecting on my desktop and it's ok. I tried resetting my phone, tried uninstalling/installing ...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes