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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Access to shazam

I have shazam and have premuim spotify too.I could add shazam track to spotify at last.But now i dont see "connet to spotify" in "Myshazam" list. I dont have "streaming" section in my shazam list . How can i integrate this two.I dont have any granted...

Newbie

I have shazam  and have premuim spotify too. I could add shazam track to spotify at last. But now i dont see "connet to spotify" in "Myshazam" list. I dont have "streaming" section in my shazam...

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Spotify won't open on android

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a second and then it went to the Google play store, ...

Newbie

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a...

phan_times

Community Legend

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can't put more than 3400 songs in playlist

Hello everyone, I'm not on here very much as I haven't really had any issues with Spotify. Upon trying to add more songs to my playlist it says that I have reached maximum amount. I don't know how this can be as I am only at around 3400 songs (close)...

Casual Listener

Hello everyone, I'm not on here very much as I haven't really had any issues with Spotify. Upon trying to add more songs to my playlist it says that I have reached maximum amount. I don't know how th...

Joe

Community Legend

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Not able to download songs

I am using a Samsung Note 8 (on TMobile). I was trying to download a playlist and when I hit the "Download" slider, I kept getting a message at the tope of the screen that says "Go to Settings to download using cellular" but yet I am on WiFi. Also, w...

Casual Listener

I am using a Samsung Note 8 (on TMobile).  I was trying to download a playlist and when I hit the "Download" slider, I kept getting a message at the tope of the screen that says "Go to Settings ...

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Getting my android phone to recognise local files copied from desktop to android

I recently upgraded to a new phone, and on one of my playlists I have some local files from my desktop, which I then moved to my phone. The problem is, the files on my phone are greyed out, so I can't play them when I'm offline on my phone.Does anyon...

Newbie

I recently upgraded to a new phone, and on one of my playlists I have some local files from my desktop, which I then moved to my phone. The problem is, the files on my phone are greyed out, so I can'...

blahsi

Roadie

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Trouble with Downloaded Musics

I had a downloaded Playlist with 1.400 songs, which occupied around 12 GB of memory in my SD Card. About a week ago, I got logged out from my Spotify Account and couldn't log in back (There was an error message saying "You're Offline, get Online to L...

Newbie

I had a downloaded Playlist with 1.400 songs, which occupied around 12 GB of memory in my SD Card. About a week ago, I got logged out from my Spotify Account and couldn't log in back (There was ...

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Android Auto Search

Hi everybody,I just got a new car in which I can use Android Auto.Spotify works great on it - but I can't see any option to actually search for music on Spotify.I just can use saved playlists and radio channels.Is this work as designed or a bug?If th...

Regular

Hi everybody, I just got a new car in which I can use Android Auto. Spotify works great on it - but I can't see any option to actually search for music on Spotify. I just can use saved playlists...

phan_times

Community Legend

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I can not hear the downloaded songs

I have a Sd card, 4GB, my Spotify is set to store the songs on the card, they download and when I put the Spotify in offline mode, I can not hear the songs, this error only happens if I put the storage in the Sd card, if I put in the internal memory ...

Visitor

I have a Sd card, 4GB, my Spotify is set to store the songs on the card, they download and when I put the Spotify in offline mode, I can not hear the songs, this error only happens if I put the stora...

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Superuser Contribution Reproduction error

When I lock my phone or unlock the music, it pauses a little and advances the song a bit Can somebody help me

Newbie

When I lock my phone or unlock the music, it pauses a little and advances the song a bit Can somebody help me

Alfredo

Roadie

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Android equalizer

Android users need equalizer in app man this is unbelivable.. Im trying to found equalizer apps in store caz of this.. Please take this serious.

Casual Listener

Android users need equalizer in app man this is unbelivable.. Im trying to found equalizer apps in store caz of this.. Please take this serious. 

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Sempre offline

Il mio spotify premium risulta sempre offline anche se risulta collegato a wi fi o a rete mobile quindi non posso cercare e ascoltare playlist e musica al di fuori di quelle scaricare. Come posso fare a risolvere il problema?

Newbie

Il mio spotify premium risulta sempre offline anche se risulta collegato a wi fi o a rete mobile quindi non posso cercare e ascoltare playlist e musica al di fuori di quelle scaricare. Come posso far...

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unable to play some playlists

I'm unable to play some playlists. They're downloaded to my phone and showing up as green (nothing else to download), when I press shuffle it doesn't do anything. Any way to fix this w/o reinstalling the app and re-downloading everything again?

Music Fan

I'm unable to play some playlists. They're downloaded to my phone and showing up as green (nothing else to download), when I press shuffle it doesn't do anything. Any way to fix this w/o reinstalling...

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Superuser Contribution Won't play radio or home feed

So. For over the last month I can use my Spotify. I can search songs and listen to them but I don't have a home page and radio does not work at all. It just tells me oops something went wrong and that radio is unavailable. Please help. I have reinsta...

Casual Listener

So. For over the last month I can use my Spotify. I can search songs and listen to them but I don't have a home page and radio does not work at all. It just tells me oops something went wrong and tha...

Bellairs07

Casual Listener

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All songs greyed out

Hi,Im from india. I was able to play songs on spotify android earlier and now all the songs are greyed and wont play. However spotify works fine on a laptop. Anybody help is appreciated

Casual Listener

Hi, Im from india. I was able to play songs on spotify android earlier and now all the songs are greyed and wont play. However spotify works fine on a laptop.   Anybody help is appreciated

Kartikrai

Casual Listener

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Lautstaerke geht auf null

Moin,ich habe seit 2-3 Wochen ein echtes Problem mit meinem Handy (s8+ Android 8.0) Ich lasse Spotify laufen und Wechsel in eine andere App. Ploetzlich bekomme ich die Nachricht: "App wird im Hintergrund ausgefuehrt" und die Musik verstummt.Der Schie...

Newbie

Moin, ich habe seit 2-3 Wochen ein echtes Problem mit meinem Handy (s8+ Android 8.0)   Ich lasse Spotify laufen und Wechsel in eine andere App. Ploetzlich bekomme ich die Nachricht: "App wird...

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shuffle doesn't actually shuffle

i'm on the mobile, version - Android (obviously.) I've created a few playlists and whenever i press "shuffle play" it plays the songs in the exact same order. every single time. I've uninstalled the app, restarted my phone. nothing will work. it's ve...

Casual Listener

i'm on the mobile, version - Android (obviously.) I've created a few playlists and whenever i press "shuffle play" it plays the songs in the exact same order. every single time. I've uninstalled the ...

uhohizzy

Casual Listener

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Superuser Contribution Random songs based on what I have in my playlist being added to my playlist?

Hey there folks. Sorry for bothering any and all of you with this situation I am currently having this evening. I recently had my Spotify app update to whatever version it is currently. I am on a Motorola Moto Z Force running Android 7.1.1. While the...

Newbie

Hey there folks. Sorry for bothering any and all of you with this situation I am currently having this evening.   I recently had my Spotify app update to whatever version it is currently. I am...

Alfredo

Roadie

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error al descargar

hola! cuando pongo una lista de reproduccion a descargar aparece el indicador de descarga de las canciones, pero cuando activo el modo offline, este simbolo desaparece y no puedo escuchar las canciones, intente reinstalar pero no tuve solucion, tengo...

Casual Listener

hola! cuando pongo una lista de reproduccion a descargar aparece el indicador de descarga de las canciones, pero cuando activo el modo offline, este simbolo desaparece y no puedo escuchar las cancion...

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Follow button isn't there

I have a J3 samsung and when I go to follow my friends on the app there was no follow button and I even tried deleting and redowloading the app and it still wasnt there.

Newbie

I have a J3 samsung and when I go to follow my friends on the app there was no follow button and I even tried deleting and redowloading the app and it still wasnt there.  

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