Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376080 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Olá, galera! Após última atualização do aplicativo em meu Android 7.1 o Spotify está pulando as músicas sozinho. Quando chega mais o menos na metade da música muda sozinho. Já desinstalei e reinstalei mas o problema persiste. O que posso fazer para c...
Olá, galera! Após última atualização do aplicativo em meu Android 7.1 o Spotify está pulando as músicas sozinho. Quando chega mais o menos na metade da música muda sozinho. Já desinstalei e ...
Spotify Star
8487 Views
1 replies
5 likes
Can I listening music without WIFI?? IAM new on Spotify.
Can I listening music without WIFI?? IAM new on Spotify.
Moderator
592 Views
1 replies
0 likes
I have used the Samsung EVO SD cards all along. I had one card awhile back that started unmouting itself after using Spotify. I figured it was just a bad card so I ordered a new 64gb Samsung EVO min sd card. Again, same thing happened. The card had o...
I have used the Samsung EVO SD cards all along. I had one card awhile back that started unmouting itself after using Spotify. I figured it was just a bad card so I ordered a new 64gb Samsung EVO min ...
Casual Listener
5823 Views
30 replies
5 likes
I am traveling through Australia right now with my 3000 downloaded songs and my downloaded songs are not available anymore. I got logged off randomly and when I log back in I don't have any songs more available off line. I don't have wifi available f...
I am traveling through Australia right now with my 3000 downloaded songs and my downloaded songs are not available anymore. I got logged off randomly and when I log back in I don't have any songs mor...
Newbie
3448 Views
5 replies
1 likes
No idea if this is just an Android issue, but the current Streetlight Manifesto album entitled Keasbey Nights is playing the wrong tracks. Keasbey Nights was originally released by the band Catch 22, but the singer/songwriter eventually formed the gr...
No idea if this is just an Android issue, but the current Streetlight Manifesto album entitled Keasbey Nights is playing the wrong tracks. Keasbey Nights was originally released by the band ...
630 Views
0 replies
1 likes
Music failing when switched manually. Music starts and on 1 second cuts and then runs normally to the end or when I advance the song in the time bar. It happened after my device upgraded to Android 8 (moto x4). My friend is having the same problem on...
Music failing when switched manually. Music starts and on 1 second cuts and then runs normally to the end or when I advance the song in the time bar. It happened after my device upgraded to And...
Regular
575 Views
1 replies
1 likes
Mi aplicación tiene activado off line y cuando quise iniciar sesión me manda el mensaje que no puedo debido a que no puede conectarse a internet. Así que necita conectarse a internet para iniciar sesión pero la configuración dice que no puede así que...
Mi aplicación tiene activado off line y cuando quise iniciar sesión me manda el mensaje que no puedo debido a que no puede conectarse a internet. Así que necita conectarse a internet para iniciar ses...
420 Views
0 replies
0 likes
Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc.Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play, I literally tried everything on youtube, and yes I d...
Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc. Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play,...
Not applicable
722 Views
4 replies
0 likes
Good Day, I've a TrekStor Android Volkstab and I'm using the spotify app as a premium member since a few months. It works fine until recently. Since a few days it's suddenly not possible for me to listen to music or download playlists completely on t...
Good Day, I've a TrekStor Android Volkstab and I'm using the spotify app as a premium member since a few months. It works fine until recently. Since a few days&...
483 Views
0 replies
0 likes
Since the recent 4 or 5 updates to Spotify, the ability to skip songs with a wired headset has stopped working.The strange thing is that I'm able to skip songs 2-3 times, but after that nothing happens. With a Bluetooth headset, the problem is simila...
Since the recent 4 or 5 updates to Spotify, the ability to skip songs with a wired headset has stopped working. The strange thing is that I'm able to skip songs 2-3 times, but after that nothing hap...
Newbie
6783 Views
6 replies
7 likes
Bonjour, Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la possibilité de changer les musiques depuis le poste ou les comma...
Bonjour, Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la poss...
2213 Views
0 replies
3 likes
Hi,I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with low internet connection i have local cache on internal ...
Hi, I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with lo...
491 Views
0 replies
0 likes
I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day.I'm running:Spotify 8.4.19.792 armV7Android 7.0Samsung Galaxy A5 2017Samsung Experience 8.1As this turned ...
I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day. I'm running: Spotify 8.4.19.792 armV7 Android ...
Newbie
4923 Views
9 replies
11 likes
I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and so on. Spotify will not finish a single song no more...
I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and s...
Newbie
40705 Views
13 replies
5 likes
Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts. So, apart from the fact that a square cover does not fit into a rectangular design, and all the Titles are now ugly cropped, also the function to switc...
Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts. So, apart from the fact that a square cover does not fit into a rectangular design, and all t...
1679 Views
0 replies
0 likes
For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore).When I select any track by one of those artists, the now playing bar in the bottom of the app disappears. When I choose "Shuf...
For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore). When I select any track by one of those artists, the now playing bar...
Not applicable
574 Views
2 replies
0 likes
Android version: 8.4.49.462 armV7Work PC version: 1.0.77.338.g758ebd78Home PC Version: 1.0.77.338.g758ebd78 I accidentally switched playing device from Android to my work PC and I had no longer been able to switch it back. Playback (I think) did not ...
Android version: 8.4.49.462 armV7 Work PC version: 1.0.77.338.g758ebd78 Home PC Version: 1.0.77.338.g758ebd78 I accidentally switched playing device from Android to my work PC and ...
347 Views
0 replies
0 likes
I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It can be occuring in even a session or in a relaunch. ...
I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It c...
Casual Listener
1102 Views
2 replies
3 likes
Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?
Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?
Casual Listener
1070 Views
6 replies
2 likes
HiI'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing the phone in my bag/pocket. How can I prevent the controls on...
Hi I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing...
Not applicable
25749 Views
4 replies
0 likes
