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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110598 Views

26 replies

3 likes

  • 110598 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222655 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222655 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579468 Views

79 replies

3 likes

  • 579468 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477272 Views

577 replies

40 likes

Account
Free
  • 477272 Views
  • 577 replies
  • 40 likes

Re: Recently played artists not updating

Last update erases my 5 gyga songs files. Made me so mad. On top, the possibility to save my music in memory card has disappeared, I just can do it in the phone's intermal memory which is impossible due to space matters, what on earth has happened???...

Newbie

Last update erases my 5 gyga songs files. Made me so mad. On top, the possibility to save my music in memory card has disappeared, I just can do it in the phone's intermal memory which is impossible ...

Djmanx3

Casual Listener

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

incorrect sorting podcast episodes

Hi all, since today my podcast is available on Spotify.https://open.spotify.com/show/76MEZewHkzFsYF5OGUqv5pUnfortunately it exists an issue with episode sorting in the android app (v8.4.50.644).The sorting from old to new is correct, but the sorting ...

Casual Listener

Hi all,   since today my podcast is available on Spotify. https://open.spotify.com/show/76MEZewHkzFsYF5OGUqv5p Unfortunately it exists an issue with episode sorting in th...

DonMariachiRock

Casual Listener

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

In den Einstellungen keine Speicher Wahl vorhanden

Also ich habe eine 64GB Speicherkarte in meinem Smartphone drin und will die Musik von Spotify auf die SD Karte übertragen, da mein interner Speicher langsam voll wird. Aber die Kategorie 'Speicher' finde ich in meinen Einstellungen nicht, was kann i...

Newbie

Also ich habe eine 64GB Speicherkarte in meinem Smartphone drin und will die Musik von Spotify auf die SD Karte übertragen, da mein interner Speicher langsam voll wird. Aber die Kategorie 'Speicher' ...

hoffa4

Casual Listener

4311 Views

4 replies

0 likes

  • 4311 Views
  • 4 replies
  • 0 likes

Premium not transferring to new phone.

I have changed to a new phone. After the app was installed I logged in. All of my music is there but my premium subscription isn't. It still works on my old phone but can't get it to work on the new phone. This is after logging out of my old phone. S...

Casual Listener

I have changed to a new phone. After the app was installed I logged in. All of my music is there but my premium subscription isn't. It still works on my old phone but can't get it to work on the new ...

Mickybb

Casual Listener

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Downloaded songs stored in external memory unplayable

Im running an android v6.0.1. and im having a problem with the recent update/s. Previously they have a storage option where we can chose where songs would be stored. After updating, the option is gone and decides to create its main folder on my poor ...

Newbie

Im running an android v6.0.1. and im having a problem with the recent update/s. Previously they have a storage option where we can chose where songs would be stored. After updating, the option is gon...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Solved!! Subscription cancelled

Well, that's my subscription cancelled! If it aint working, I aint paying. Shame because I've been a paying user since the early days, but while users are still paying, there doesn't seem to be any motivation to improve the service. Vote with your wa...

Casual Listener

Well, that's my subscription cancelled!   If it aint working, I aint paying.   Shame because I've been a paying user since the early days, but while users are still paying, there doesn'...

Misstina73

Newbie

20661 Views

51 replies

28 likes

  • 20661 Views
  • 51 replies
  • 28 likes

Can't skip when casting

When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other devices and click on my TV. And then I cannot skip...

Casual Listener

When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other...

1167009324

Newbie

1593 Views

4 replies

1 likes

  • 1593 Views
  • 4 replies
  • 1 likes

Superuser Contribution BUG!? Cannot start playlist using the filter bar

OK, that problem sounds very stupid but I don't get it. What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the playlist is an endless loop of just this one song. Additional ta...

Regular

OK, that problem sounds very stupid but I don't get it.   What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the...

Bäär

Regular

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes

Using a smartwatch to remote spotify

Hi, I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost and I saw that some of android smartwatch don't support spot...

Newbie

Hi,   I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost ...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Android notification control

On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone how to keep this from happening?

Newbie

On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone h...

411 Views

0 replies

1 likes

  • 411 Views
  • 0 replies
  • 1 likes

The new update on Android

Am I the only one who absolutely hates the new update.You can't listen to saved songs, the whole app is now way more complicated.You can't even look at the songs in your playlist.Please help

Newbie

Am I the only one who absolutely hates the new update. You can't listen to saved songs, the whole app is now way more complicated. You can't even look at the songs in your playlist. Please help &...

JakeAdams

Newbie

1948 Views

2 replies

4 likes

  • 1948 Views
  • 2 replies
  • 4 likes

Album art missing on local files

When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?

Visitor

When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Spotify stops when using Polar A370 heart rate monitor

Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, but closing the app and turning headphones off and on usually ...

Newbie

Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor   Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, bu...

817 Views

0 replies

0 likes

  • 817 Views
  • 0 replies
  • 0 likes

explicit content button

I would like the option to remove the (report explicit content) button.I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to remove this button should up to the user.btw love spot...

Newbie

I would like the option to remove the (report explicit content) button. I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Offline downloads stuck at 0%

Hi, I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)". Things I've tried:- Switching WiFi networks- Removing the cache- Reinstalling the app- Removing all offline devices from the account page All w...

Visitor

Hi,   I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)".   Things I've tried: - Switching WiFi networks - Removing the cache - Rei...

user-removed

Not applicable

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Spotify does not work in my Moto M

I'm trying to use Spotify on my Moto M but whe I try to play a song it does not work, the only thing that appears is the name of the song and the pause button but id does not reproduce the song.

Newbie

I'm trying to use Spotify on my Moto M but whe I try to play a song it does not work, the only thing that appears is the name of the song and the pause button but id does not reproduce the song.

Nico

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

I cant login to my samsung app

Hi all, I can't Login to my app account. I live in India at the moment so i tried to change the "country" from UK to India but i cant. The only option i can sellect is UK. Thanks in advance

Newbie

Hi all,    I can't Login to my app account. I live in India at the moment so i tried to change the "country" from UK to India but i cant. The only option i can sellect is UK.  &nbsp...

MattSuda

Spotify Star

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Spotify freezes/stops playing music randomly on Google Pixel 2

Just switched to Pixel 2. Spotify would randomly skip songs or freeze. I've tried to reinstall twice and nothing seems to work. How do I fix this issue?

Newbie

Just switched to Pixel 2. Spotify would randomly skip songs or freeze. I've tried to reinstall twice and nothing seems to work. How do I fix this issue?

763 Views

0 replies

1 likes

  • 763 Views
  • 0 replies
  • 1 likes

Equalizer for Android

What happened to the Equalizer since the last Android update. Seems to be gone. Chatted with Spotify expert who told be to reinstall. Same issue after reinstall. Did it move?

Newbie

What happened to the Equalizer since the last Android update.  Seems to be gone.  Chatted with Spotify expert who told be to reinstall.  Same issue after reinstall.  Did it m...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Widget

Whenever I close the application in the drawer the widget deletes the song that was playing. I think it's a shame because I really like the cover art of my favorite artists' albums. I would love that even terminating the app in any way the album cove...

Visitor

Whenever I close the application in the drawer the widget deletes the song that was playing. I think it's a shame because I really like the cover art of my favorite artists' albums. I would love that...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes