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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194593 Views

131 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535853 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439407 Views

565 replies

37 likes

Account
Free
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Spotify Downloads take up space on two devices

Hi Spotify Team, I have two android devices (my phone and my tablet). My phone doesn't have an sd card slot, so my storage is limited, but my tablet has plenty of storage. Therefor I download alot of music on my tablet. But the storage taken up by th...

Newbie

Hi Spotify Team,   I have two android devices (my phone and my tablet). My phone doesn't have an sd card slot, so my storage is limited, but my tablet has plenty of storage. Therefor I downloa...

566 Views

0 replies

0 likes

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Videos won't play on android

I have an s7 edge that is up to date and I have reinstalled the phone, deleted and reinstalled spotify, but I can not view videos when I click them. I don't get an error message. It just takes me to a gray screen. Any ideas on what is wrong?

Newbie

I have an s7 edge that is up to date and I have reinstalled the phone, deleted and reinstalled spotify, but I can not view videos when I click them. I don't get an error message. It just takes me to ...

465 Views

0 replies

3 likes

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Spotify crashes on Android

Hi, Spotify systematically crashes on my Android phone after 20 to 30 minutes of usage. Every single time. This started in mid February somewhen. The fist time it crashed during playing a long track (1h+ from Spotify - not my own). Since then it got ...

Visitor

Hi,   Spotify systematically crashes on my Android phone after 20 to 30 minutes of usage. Every single time.  This started in mid February somewhen. The fist time it crashed during playi...

user-removed

Not applicable

8026 Views

17 replies

4 likes

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Spotify connect: Sonos devices not found

Hi all I'm at wit's end. I've tried everything barring a downgrade of the APP, but it's now been several months where I'm unable to control my Sonos devices through Spotify Connect. If I have other devices (i.e. a desktop or laptop) running Spotify, ...

Casual Listener

Hi all   I'm at wit's end. I've tried everything barring a downgrade of the APP, but it's now been several months where I'm unable to control my Sonos devices through Spotify Connect. If I hav...

494 Views

0 replies

0 likes

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Superuser Contribution Spotify causes the SIM Card to be ejected

Hello everybody, i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now. I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card with a new one and reseted my System and reconfigured it from scratch....

Newbie

Hello everybody,   i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now.   I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card w...

477 Views

0 replies

0 likes

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One track at a time!

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for some reason. This means I can't listen to my tunes ...

Regular

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for ...

367 Views

0 replies

0 likes

Android
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Normalize volume causes quality reset

Hello!Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets. For example, we can change "streaming" to high and "download" to extreme. After that, we need to switch on "Normalize volume". S...

Casual Listener

Hello! Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets.   For example, we can change "streaming" to high and "download" to e...

WoWgAmR

Casual Listener

1650 Views

3 replies

0 likes

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Spotify just deleted ~20GB of offline playlist data on my mobile - THANK YOU VERY MUCH

Yesterday I updated Spotify on my Android 2.3.4 Motorola Defy+. I had downloaded around 20GB of music to my mobile. This was annoying as hell because Spotify would stop synching sometimes and I had to restart it many times. So today I listened to my ...

Visitor

Yesterday I updated Spotify on my Android 2.3.4 Motorola Defy+. I had downloaded around 20GB of music to my mobile. This was annoying as hell because Spotify would stop synching sometimes and I had t...

martelmungo

Casual Listener

33684 Views

16 replies

10 likes

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Can I use my own music (on sd card) to play on Spotify?

In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify?

Newbie

In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify? 

556 Views

0 replies

0 likes

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When will Spotify make their data on Android removable/deletable?

I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data."If Spotify does not fix their problems, I will stop paying them. Period.

Casual Listener

I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data." If Spotify does not fix their problems, I w...

356 Views

0 replies

0 likes

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Auto play on Android Auto

When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to the same car via usb and android auto. Every time I u...

Casual Listener

When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to th...

1826 Views

0 replies

18 likes

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PODCAST channels are missing

Hi all,I couldn't find a better plase to submit my quesstion so I hope you all bare with me I am moving from other podcast app to spotify but it seems that some of them are not available here... why? any way to update?Thanks,

Visitor

Hi all, I couldn't find a better plase to submit my quesstion so I hope you all bare with me 🙂 I am moving from other podcast app to spotify but it seems that some of them are not available h...

330 Views

0 replies

0 likes

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Android connessione offline

L'applicazione ha fatto il log out dall'account dopo un aggiornamento automatico, mentre era impostata sulla modalità offline. Ora quando cerco di fare l'accesso (sia usando facebook che con l'accesso tramite username), dopo aver inserito i dati mi c...

Newbie

L'applicazione ha fatto il log out dall'account dopo un aggiornamento automatico, mentre era impostata sulla modalità offline. Ora quando cerco di fare l'accesso (sia usando facebook che con l'access...

1700 Views

0 replies

3 likes

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Spotify doesn't save place in podcasts

I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast episode, listen for a while (e.g. my commute to work), then pu...

Newbie

I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast e...

xyster311

Newbie

3224 Views

1 replies

30 likes

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Can't skip or play any song i want

I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hate this app. I was loving it more than other apps, n...

Newbie

I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hat...

Dinodan663

Newbie

36829 Views

11 replies

9 likes

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Ainda não consegui ativar o premium

Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de testes e que devo clicar em "continuar" para procede...

Casual Listener

Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de t...

Bittencourt

Spotify Star

584 Views

3 replies

0 likes

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BUG: Screen does not refresh properly

This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view. I have tried turning the app on and off but this ...

Roadie

This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view...

272 Views

0 replies

0 likes

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Randomly played songs

I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even played?

Newbie

I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even playe...

349 Views

0 replies

0 likes

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Solved!! Siri

Como posso usar a Siri para tocar músicas no Spotify ?

Casual Listener

Como posso usar a Siri para tocar músicas no Spotify ?

Bittencourt

Spotify Star

625 Views

1 replies

0 likes

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Lost all downloaded songs

I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any other accounts, this is the only one I use. Also, the m...

Newbie

I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any othe...

313 Views

0 replies

0 likes

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