Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
209814 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
559530 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
462236 Views
575 replies
39 likes
Shuffle isn't much of a shuffle if it plays your songs in the EXACT SAME ORDER EVERY TIME. Shuffle needs to reset its play order so it plays songs in playlists randomly vs. the same order every time.
Shuffle isn't much of a shuffle if it plays your songs in the EXACT SAME ORDER EVERY TIME. Shuffle needs to reset its play order so it plays songs in playlists randomly vs. the same order every...
Newbie
539 Views
1 replies
1 likes
I play my Spotify music by going to the playlist of all my favourite/chosen songs. I'm guessing it's a playlist on its own created by me clicking on the plus sign of a song to add it to my songs? The other day I signed up for premium and then downloa...
I play my Spotify music by going to the playlist of all my favourite/chosen songs. I'm guessing it's a playlist on its own created by me clicking on the plus sign of a song to add it to my songs? The...
2345 Views
0 replies
1 likes
Hi, I had to reset my password last night on my laptop. This morning I've had to log in again on my phone and now Spotify is not appearing on my lock screen or on the notifications bar at the top of my phone. I'm on a moto g 4, android v 7.0. ive che...
Hi, I had to reset my password last night on my laptop. This morning I've had to log in again on my phone and now Spotify is not appearing on my lock screen or on the notifications bar at th...
571 Views
0 replies
0 likes
A few minutes ago i was about to listen to music from my playlist, but i didn't find the playlist from anywhere. What does this mean... I haven't deleted it and earlier today it worked normally and i listened music from that playlist. Im very sad rog...
A few minutes ago i was about to listen to music from my playlist, but i didn't find the playlist from anywhere. What does this mean... I haven't deleted it and earlier today it worked normally and i...
Newbie
805 Views
1 replies
0 likes
I can't save to my SD card. It worked for months and then stopped. I don't even have the option to choose my SD card in settings. I started out trying these steps https://community.spotify.com/t5/Android/spotify-doesn-t-save-to-sd-card/m-p/874789#M32...
I can't save to my SD card. It worked for months and then stopped. I don't even have the option to choose my SD card in settings. I started out trying these steps https://communit...
Casual Listener
588 Views
1 replies
0 likes
Hi, in need of some help. Have read all of the different forms about editing playlist to arrange songs in the order that you want but when I go to edit mine I click on the top right hand corner with the three dots and all it comes up with is sort - n...
Hi, in need of some help. Have read all of the different forms about editing playlist to arrange songs in the order that you want but when I go to edit mine I click on the top right hand cor...
Moderator
641 Views
1 replies
0 likes
No entiendo por qué Spotify ocupa 3,58GB de espacio en mi celular si no he bajado las playlists para escucharlas Offline (Cada playlist tiene desactivada la opcion de bajar)... Me pueden ayudar por favor. Necesito liberar ese espacio. Si no es posibl...
No entiendo por qué Spotify ocupa 3,58GB de espacio en mi celular si no he bajado las playlists para escucharlas Offline (Cada playlist tiene desactivada la opcion de bajar)... Me pueden ayudar por f...
615 Views
0 replies
0 likes
All of a sudden the phone android version is not working (S8 running latest Android version) Log in works fine on the computer, but on the phone it just says logging in for a half of a second and then snaps back to log in screen with the username and...
All of a sudden the phone android version is not working (S8 running latest Android version) Log in works fine on the computer, but on the phone it just says logging in for a half of a ...
Casual Listener
887 Views
3 replies
1 likes
I have the Galaxy s7. With everything up to date. In the older versions on Spotify I could see all mgmy saved songs by going to my library and clicking songs, and be able to shuffle the music from there, but since the newest update I can't find that ...
I have the Galaxy s7. With everything up to date. In the older versions on Spotify I could see all mgmy saved songs by going to my library and clicking songs, and be able to shuffle the musi...
Casual Listener
1094 Views
2 replies
0 likes
Is Data Saver coming to free accounts? I've read about the option but I don't see it with the new update.
Is Data Saver coming to free accounts? I've read about the option but I don't see it with the new update.
Community Legend
1137 Views
1 replies
0 likes
I thought I would give Spotify a try, and it's burning 20mb of data per 3 min song.Quality is normal, for both streamng and download.This is WAY more than Amazon Music or Pandora uses.Is this normal? If not, is there a way I can fix this?Galaxy S7, S...
I thought I would give Spotify a try, and it's burning 20mb of data per 3 min song. Quality is normal, for both streamng and download. This is WAY more than Amazon Music or Pandora uses. Is ...
665 Views
0 replies
0 likes
One plus 5t - headphones plugged in and Spotify stops after maybe 10 secs? What do I do???
One plus 5t - headphones plugged in and Spotify stops after maybe 10 secs? What do I do???
Casual Listener
989 Views
2 replies
0 likes
I've been a spotify premium user for a long time now but this is the first time i experience that i cant download music. I have change my phone and deleted all devices and signout everywhere. But still dosen't work. What else can i do to resolve this...
I've been a spotify premium user for a long time now but this is the first time i experience that i cant download music. I have change my phone and deleted all devices and signout everywhere. But sti...
Not applicable
997 Views
4 replies
0 likes
minha conta não aparece a opção importar musicas e eu sou premium
minha conta não aparece a opção importar musicas e eu sou premium
Spotify Star
1047 Views
7 replies
0 likes
Specific songs don't play on my phone. It pauses before the song starts and I have to press shuffle play in order to get it to work. Once the song starts, it plays for up to 10 seconds before crossfading and skipping to the next song. It only happens...
Specific songs don't play on my phone. It pauses before the song starts and I have to press shuffle play in order to get it to work. Once the song starts, it plays for up to 10 seconds before c...
521 Views
0 replies
0 likes
hi to all Spotify team!i have a problem/question and, i hope to find a solution! i m premium member and, when i try to listen all the discography of an artist, in shufle mode, i can't. I have read and a simiral topic, from an other user, he recived t...
hi to all Spotify team! i have a problem/question and, i hope to find a solution! i m premium member and, when i try to listen all the discography of an artist, in shufle mode, i can't. I have read ...
Regular
534 Views
1 replies
0 likes
Take a look at the attached Pic please.Why is there a one and why doesnt it go away?I guessed it must be a new notification or such bit it just doesnt want to go away...Its so irritating..
Take a look at the attached Pic please. Why is there a one and why doesnt it go away? I guessed it must be a new notification or such bit it just doesnt want to go away... Its so irritating..
Spotify
2880 Views
4 replies
0 likes
Bonjour, hier j'ai utilisé les daily mix et j'ai liké les titres via le menu déroulant dandroid (la ou y'a les notifications) sauf que ça ne sauvegarde pas les titres dans la bibliothèque... alors que si on fait depuis l'application tout marche.. du ...
Bonjour, hier j'ai utilisé les daily mix et j'ai liké les titres via le menu déroulant dandroid (la ou y'a les notifications) sauf que ça ne sauvegarde pas les titres dans la bibliothèque... alors qu...
386 Views
0 replies
0 likes
The play queue no longer seems to be accessible so I can't tell what tracks are queued. It used to be accessible from the now playing screen, but clicking a track makes the whole screen concern the current track, with no reference to the play queue. ...
The play queue no longer seems to be accessible so I can't tell what tracks are queued. It used to be accessible from the now playing screen, but clicking a track makes the whole screen concern the c...
493 Views
0 replies
0 likes
Hi I have had a problem for a while with certain songs starting part way in. I know there's a cross fade on songs, it's not that, I'm talking minutes into a song. My current problem, Groove Armada - My Friend, starts at 1:23 rather than at the start ...
Hi I have had a problem for a while with certain songs starting part way in. I know there's a cross fade on songs, it's not that, I'm talking minutes into a song. My current problem, Groove ...
602 Views
0 replies
0 likes
