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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 35970 Views
  • 64 replies
  • 25 likes
  • 35970 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 874104 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 874104 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25573 Views
  • 3 replies
  • 0 likes
  • 25573 Views
  • 3 replies
  • 0 likes

Add song buttom missing

This button is currently missing from my Spotify playlist. However my girlfriend has the button at the top of all her playlist. The playlist that I use the most I made it colabrative so she could edit it and the button appears for her. I have check w...

  • Newbie
  • This button is currently missing from my Spotify playlist. However my girlfriend has the button at the top of all her playlist.   The playlist that I use the most I made it colabrative so she ...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Text delay while playing in the car

Hi, I've recently changed my Huawei P9 with Android 7.0 to Sony XZ Premium with Oreo 8.0, and there's a problem when I'm using it in my Skoda. When I'm playing songs, title and artist name after first song stays, but the next song is playing with wro...

  • Visitor
  • Hi, I've recently changed my Huawei P9 with Android 7.0 to Sony XZ Premium with Oreo 8.0, and there's a problem when I'm using it in my Skoda. When I'm playing songs, title and artist name after firs...
  • 267 Views
  • 0 replies
  • 1 likes
  • 267 Views
  • 0 replies
  • 1 likes

Lock screen no longer showing album art

Hi all, I'm having trouble seeing album art on my lock screen. Previously, the lock screen would show the album art of whatever I was listening to, in addition to the notification control. Now, it does not show. What's odd is that this is only specif...

  • Visitor
  • Hi all,   I'm having trouble seeing album art on my lock screen. Previously, the lock screen would show the album art of whatever I was listening to, in addition to the notification control. ...
  • gr4licht
  • Newbie
  • 13511 Views
  • 3 replies
  • 0 likes
  • album art
    lock screen
  • 13511 Views
  • 3 replies
  • 0 likes

Solved!! Browsing Podcasts

Hello,I use Spotify on Android in France. The podcasts option was enabled recently here, and at that time when I clicked on podcasts on the left menu, I could browse a list of podcasts arranged in categories. However now, the only ones I see under th...

  • Newbie
  • Hello, I use Spotify on Android in France. The podcasts option was enabled recently here, and at that time when I clicked on podcasts on the left menu, I could browse a list of podcasts arranged in ...
  • user-removed
  • Not applicable
  • 9214 Views
  • 4 replies
  • 0 likes
  • 9214 Views
  • 4 replies
  • 0 likes

Volume Control in Lockscreen

Hello,is there any way to put a volume control for spotify within the lockscreen notification?and also the volume control within the spotify widget and notification bar?I had an iPhone before and I just got used to it that way. Cheers.

  • Casual Listener
  • Hello, is there any way to put a volume control for spotify within the lockscreen notification? and also the volume control within the spotify widget and notification bar? I had an iPhone before a...
  • 805 Views
  • 0 replies
  • 0 likes
  • 805 Views
  • 0 replies
  • 0 likes

Trouble listening to album on phone

Btw, Free userSo I was trying to listen to the new Xxxtentacion album (not edgy) but when i go on his profile all i see is a mix of his other albums. I see the album but it says i have to be a spotify premium member, but shouldn't i be able to atleas...

  • Newbie
  • Btw, Free user So I was trying to listen to the new Xxxtentacion album (not edgy) but when i go on his profile all i see is a mix of his other albums. I see the album but it says i have to be a spot...
  • 363 Views
  • 0 replies
  • 0 likes
  • 363 Views
  • 0 replies
  • 0 likes

Keyboard microphone icon missing all keyboards

For some reason my microphone icon hs diseappeared from all keyboards only in spotify. Tried reinstalling app and deleting app info. In all other applications microphone is visible in all keyboards.

  • Regular
  • For some reason my microphone icon hs diseappeared from all keyboards only in spotify.  Tried reinstalling app and deleting app info.  In all other applications microphone is visible in all...
  • Mikelectrick1
  • Newbie
  • 9591 Views
  • 38 replies
  • 11 likes
  • 9591 Views
  • 38 replies
  • 11 likes

Android Issue - Songs cutting out mid play

I'm having issues with my premium spotify on my Galaxy S4 Android 4.2.2 for the past couple of days where the audio just cuts out although the song is still playing, presing back will restart the song again but it will cut out again but always in a d...

  • Newbie
  • I'm having issues with my premium spotify on my Galaxy S4 Android 4.2.2 for the past couple of days where the audio just cuts out although the song is still playing, presing back will restart the son...
  • ufontko
  • Regular
  • 2231 Views
  • 5 replies
  • 4 likes
  • 2231 Views
  • 5 replies
  • 4 likes

Playing specific songs using Google voice

Google voice has been completely changed recently and it's a major problem. Asking "ok google, play rockstar by post malone" used to say "Sure, playing on spotify" and would play that exact song, no questions asked. Recently, it stopped working and a...

  • Newbie
  • Google voice has been completely changed recently and it's a major problem. Asking "ok google, play rockstar by post malone" used to say "Sure, playing on spotify" and would play that exact song, no ...
  • andriusl
  • Newbie
  • 1323 Views
  • 1 replies
  • 2 likes
  • 1323 Views
  • 1 replies
  • 2 likes

spotify connect is not finding my bluesound node2

Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app. Everything worked flawless but since a week spotify connect is not finding my Bluesound node2 anymore (I did delete my sp...

  • Regular
  • Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app.    Everything worked flawless but since a week spotify con...
  • seamuswarren
  • Regular
  • 9262 Views
  • 8 replies
  • 0 likes
  • 9262 Views
  • 8 replies
  • 0 likes

Spotify Android App Queue: Where is it? How to view? Change since latest app update.

I can not view the Spotify Queue using the Spotify Android App as of 4/26/2017 when I updated the Spotify Android App. Now in the latest version of the App (Version 8.4.0.539 armV7), I can't find/see the Play Queue anymore. I have a Samsung Galaxy S6...

  • Regular
  • I can not view the Spotify Queue using the Spotify Android App as of 4/26/2017 when I updated the Spotify Android App. Now in the latest version of the App (Version 8.4.0.539 armV7), I can't find/see...
  • kgx
  • Newbie
  • 66784 Views
  • 13 replies
  • 5 likes
  • Android
    Android App Queue
    New Version Change
    queue
    Spotify Android App Queue
  • 66784 Views
  • 13 replies
  • 5 likes

Storage option

Once again spotify removed all my music files on sd card. And i no longer can find the storage options under the settings page. Is it just me?

  • Regular
  • Once again spotify removed all my music files on sd card. And i no longer can find the storage options under the settings page. Is it just me? 
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

facebook sync

hi i want to post a playlist to fbook but when i try to connect it says im setup with diff fbook account. how do i update this with correct info?

  • Newbie
  • hi i want to post a playlist to fbook but when i try to connect it says im setup with diff fbook account.  how do i update this with correct info?
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Spotify Radio - "Spotify will be right back after this message" still not back after an hour.

When playing radio, I get an advert. The advert plays and is then followed by a screen that says "Spotify will be right back after this message", with a Learn More button. This message is still on the screen an hour later and effectively locks me out...

  • Newbie
  • When playing radio, I get an advert. The advert plays and is then followed by a screen that says "Spotify will be right back after this message", with a Learn More button.   This message is st...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Musica pulando sozinha e som diminuindo sozinho

Toda vez que eu vou escutar alguma musica, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.

  • Casual Listener
  • Toda vez que eu vou escutar alguma musica, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.
  • 1258 Views
  • 0 replies
  • 1 likes
  • 1258 Views
  • 0 replies
  • 1 likes

Musica pulando sozinhas e volume diminuindo sozinho

Toda vez que eu vou escutar algumas musicas, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.

  • Casual Listener
  • Toda vez que eu vou escutar algumas musicas, elas ficam pulando sozinhas junto com o som que fica diminuindo sozinho.
  • 2905 Views
  • 0 replies
  • 5 likes
  • 2905 Views
  • 0 replies
  • 5 likes

Sound glitches from time to time

I've lately been having an issue with sound when playing any music at all. Every 15 seconds or so there's a slight stutter or skip. Any help?

  • Newbie
  • I've lately been having an issue with sound when playing any music at all. Every 15 seconds or so there's a slight stutter or skip. Any help?
  • 411 Views
  • 0 replies
  • 0 likes
  • 411 Views
  • 0 replies
  • 0 likes

Solved!! Pausing playback every time phone "sleeps" AND not playing full playlist

Hi! I'm pretty new to spotify so forgive me if this has been covered somewhere but I can't find anything on these 2 problems (using the free app): 1. My phone goes into "sleep" mode after no activity on the screen for a while (android). Whenever this...

  • Regular
  • Hi!  I'm pretty new to spotify so forgive me if this has been covered somewhere but I can't find anything on these 2 problems (using the free app):   1. My phone goes into "sleep" mode ...
  • blenka1
  • Newbie
  • 54924 Views
  • 9 replies
  • 0 likes
  • 54924 Views
  • 9 replies
  • 0 likes

Playlist always stop 2 sec before next song

Why my spotify always stop 2 sec before the next song? My device samsung s9+

  • Newbie
  • Why my spotify always stop 2 sec before the next song? My device samsung s9+
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Solved!! Why can't I listen to a song without a playlist on mobile?

I can only listen to a song when it is shuffled in a playlist. How do I listen to a single song outside a playlist on mobile??

  • Newbie
  • I can only listen to a song when it is shuffled in a playlist. How do I listen to a single song outside a playlist on mobile??
  • phan_times
  • Community Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes