Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Why does the app open when I connect to Bluetooth or am using the desktop version on my PC? I cannot find a setting which controls this. It is extremely annoying to have an app open when I don't want it to. In fact it is far more annoying than having...
Why does the app open when I connect to Bluetooth or am using the desktop version on my PC? I cannot find a setting which controls this. It is extremely annoying to have an app open when I don't want...
301 Views
0 replies
0 likes
Hey,my problem is pretty simple. I have the latest version of Spotify and wanted to change where my downloaded songs are saved from internal to SD but I don't have the required button in the settings menu... What happens?Has this happened to someone ...
Hey, my problem is pretty simple. I have the latest version of Spotify and wanted to change where my downloaded songs are saved from internal to SD but I don't have the required button in the settin...
355 Views
0 replies
0 likes
Hey there ^^ Just recieved my Anker SoundCore2 bluetooth speaker, and I noticed the following:The play button is not able to start my music. I can skip songs, stop the current song, start the googleassistant – but it won't resume the playback if stop...
Hey there ^^ Just recieved my Anker SoundCore2 bluetooth speaker, and I noticed the following: The play button is not able to start my music. I can skip songs, stop the curren...
2632 Views
0 replies
2 likes
I've cancelled my Pandora and subscribed to Spotify so I'm new to Spotify premium.In my research, if I have a playlist that is 900 songs long, am I right the only way I have to delete a song from my playlist that I'm listening to is to scroll through...
I've cancelled my Pandora and subscribed to Spotify so I'm new to Spotify premium. In my research, if I have a playlist that is 900 songs long, am I right the only way I have to delete a song from m...
Casual Listener
595 Views
3 replies
0 likes
Hello, I noticed an interesting behaviour which, though not critical, is something that should be addressed: I was driving with google maps running on my Android phone and spotify running in the background. Since I do not have premium, there was an a...
Hello, I noticed an interesting behaviour which, though not critical, is something that should be addressed: I was driving with google maps running on my Android phone and spotify run...
625 Views
0 replies
0 likes
Whenever im listenting to music using data, the music will stop ubruptly as soon as the song ends. it wil start playing again when when I skip the track, this happens on both radio and playlist feature. I should clarify the song does not stop while i...
Whenever im listenting to music using data, the music will stop ubruptly as soon as the song ends. it wil start playing again when when I skip the track, this happens on both radio and playlist featu...
Casual Listener
898 Views
1 replies
1 likes
My English is not very good so i recorded my problemhttps://youtu.be/n-GStsIjukw
My English is not very good so i recorded my problem https://youtu.be/n-GStsIjukw
Regular
9801 Views
46 replies
23 likes
Recently on my Samsung 6, when i go to my playlist that I have been using for a long time now and search on the filter, for example I search Kendrick. All the kendrick songs appear, but when i click on the songs, they will play songs that are in the ...
Recently on my Samsung 6, when i go to my playlist that I have been using for a long time now and search on the filter, for example I search Kendrick. All the kendrick songs appear, but when i click ...
611 Views
0 replies
1 likes
Since Spotify updated on my Pixel XL this morning, the home page won't load. I have tried to uninstall/reinstall, as well as restarting my phone but still not working. I get a message that, "something went wrong....please have another go." I've been ...
Since Spotify updated on my Pixel XL this morning, the home page won't load. I have tried to uninstall/reinstall, as well as restarting my phone but still not working. I get a message that, "so...
Casual Listener
21139 Views
14 replies
6 likes
I am using Spotify free version. On the desktop version, I have a playllist simply called "songs" - if I like a song, I can click the plus sign, it gets saved to the "songs" playlist. This used to be the "starred" playlist that Spotify changes a few ...
I am using Spotify free version. On the desktop version, I have a playllist simply called "songs" - if I like a song, I can click the plus sign, it gets saved to the "songs" playlist. This u...
389 Views
0 replies
0 likes
I added some local files to my playlist on desktop app and then tried to sync on android mobile.The song was playing well on desktop but unable to play on my phone(I can see the song in my playlist but it's grey).I already make sure that they're in s...
I added some local files to my playlist on desktop app and then tried to sync on android mobile. The song was playing well on desktop but unable to play on my phone(I can see the song in my playlist...
429 Views
0 replies
0 likes
I am on the latest build of Spotify (8.4.45.633) and the double click on headphone controls do no work. Pause, Volume Down/Up work as intended. To make sure it wasn't my headphones I tested Google Play Music, the controls work ( including double clic...
I am on the latest build of Spotify (8.4.45.633) and the double click on headphone controls do no work. Pause, Volume Down/Up work as intended. To make sure it wasn't my headphones I tested Google Pl...
526 Views
0 replies
1 likes
When I change songs manually from my playlist, with both shuffle and replay playlist on, upon changing the song both are automatically disabled. Does anyone know how to fix this?
When I change songs manually from my playlist, with both shuffle and replay playlist on, upon changing the song both are automatically disabled. Does anyone know how to fix this?
Roadie
594 Views
2 replies
0 likes
Hi there! So I use the Spotify Android app on an Asus Chromebook Flip C100P, which can install Android apps through Google Play. Just like on a phone or tablet, when I'm playing music with Spotify minimized, a notification pops up with the name of th...
Hi there! So I use the Spotify Android app on an Asus Chromebook Flip C100P, which can install Android apps through Google Play. Just like on a phone or tablet, when I'm playing music with Spotify mi...
461 Views
0 replies
0 likes
I've been using Spotify Premium for nearly a year now. Only a month ago, whilst offline, my music started to cut out, it would cut out at different points on different songs.Some songs would play smoothly, most songs would cut out completely. While o...
I've been using Spotify Premium for nearly a year now. Only a month ago, whilst offline, my music started to cut out, it would cut out at different points on different songs. Some songs would play s...
404 Views
0 replies
0 likes
I want Spotify to use my SD Card as memory location.When I tick the button to ,, save on SD Card" it does save there then but after a few days it switches to internal memory again.Why can't it stay there? And also, sometimes it happens that Spotify d...
I want Spotify to use my SD Card as memory location. When I tick the button to ,, save on SD Card" it does save there then but after a few days it switches to internal memory again. Why can't it st...
Community Legend
800 Views
2 replies
1 likes
Whenever I open a "Daily Mix" I get a new playlist. If I close it, and then go back to it, I get a new list of songs. Is this expected behaviour? It's not really a daily mix if it's a new playlist every time I look at it is it? Is it something like t...
Whenever I open a "Daily Mix" I get a new playlist. If I close it, and then go back to it, I get a new list of songs. Is this expected behaviour? It's not really a daily mi...
Regular
482 Views
1 replies
0 likes
Hey guys,earlier I opened my Spotify and as I looked at my favourite playlist I missed many songs in it. How could that be?
Hey guys, earlier I opened my Spotify and as I looked at my favourite playlist I missed many songs in it. How could that be?
414 Views
0 replies
0 likes
Hi!So have a gear s3 watch, and the first time i put spotify on it it worked great - i play the music through my bluetooth headphones (backbeat fit) - i went grocery shopping with just my watch and my headphones and had a great time. now it just does...
Hi! So have a gear s3 watch, and the first time i put spotify on it it worked great - i play the music through my bluetooth headphones (backbeat fit) - i went grocery shopping with just my watch and...
Newbie
2582 Views
3 replies
6 likes
Hello! My Discover Weekly playlist hasn't updated for a few weeks now. I'm on a Pixel 2 XL with all the latest software installed. Have logged out and logged back in, uninstalled and reinstalled, unfollowed and refollowed the playlist etc. Nothing is...
Hello! My Discover Weekly playlist hasn't updated for a few weeks now. I'm on a Pixel 2 XL with all the latest software installed. Have logged out and logged back in, uninstalled and r...
373 Views
0 replies
0 likes
