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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385694 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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While i have network connection , the app tells me go online

I have reinstalled the app to fix it. bu it doesn't work. My phone has network connection,also i can listen song in my library but i use search, the app tell me go online. I have been living the problem since 2 weeks. I hope you guyz can help me. Tha...

Visitor

I have reinstalled the app to fix it. bu it doesn't work. My phone has network connection,also i can listen song in my library but i use search, the app tell me go online. I have been living the prob...

tjtmtys

Casual Listener

580 Views

3 replies

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App shuts down when screen locked

So the app updated a few days ago, and since then, it shuts down after 4-5 seconds whenever I lock my screen. I have the settings set to never close the app even if it consumes a lot, and the option to close the app when I lock the screen is off too.

Casual Listener

So the app updated a few days ago, and since then, it shuts down after 4-5 seconds whenever I lock my screen. I have the settings set to never close the app even if it consumes a lot, and the option ...

tjtmtys

Casual Listener

914 Views

1 replies

0 likes

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Not-downloading problem

I downloaded nearly 1000 songs yesterday. But this morning, none of them was downloaded and I downloaded them again. Right now, they don't seem to be downloaded but I can listen to them offline but it tries to download them again. What's the problem

Newbie

I downloaded nearly 1000 songs yesterday. But this morning, none of them was downloaded and I downloaded them again. Right now, they don't seem to be downloaded but I can listen to them offline but i...

297 Views

0 replies

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Porque se apaga la app durenta la reproducción pasada 4 a 5 canciones?

La app se apaga pasada la reproducción de 4 a 5 canciones no importa si está conectado a Bluetooth, audífonos o directamente del celular. Es muy molesto estar abriendo la aplicaciones a cada rato.

Newbie

La app se apaga pasada la reproducción de 4 a 5 canciones no importa si está conectado a Bluetooth, audífonos o directamente del celular. Es muy molesto estar abriendo la aplicaciones a cada rato.

390 Views

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I can't log in

I'm on my phone and trying to log in with my account, but every time I press "log in", it briefly changes to "logging in..." and then just turns back to "log in" button. No error message no nothing. My password and username are totally correct. Pleas...

Regular

I'm on my phone and trying to log in with my account, but every time I press "log in", it briefly changes to "logging in..." and then just turns back to "log in" button. No error message no nothing.&...

JakobTobias

Regular

1039 Views

7 replies

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Unable to find repeat button on spotify android S8?

Hello! Ive recently downloaded spotify and noticed that there seems to be no repeat or shuffle button for any of my playlists? This includes self made and spotify made. Am I doing something wrong or am I just really blind? Thanks!

Visitor

Hello! Ive recently downloaded spotify and noticed that there seems to be no repeat or shuffle button for any of my playlists? This includes self made and spotify made. Am I doing something wrong or ...

Joe

Community Legend

8687 Views

4 replies

4 likes

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Can't see some songs in a playlist

Hi, I have a problem with a playlist because I Can see only three tracks instead of 95. The playlist is a public playlist and it's not mine. I have this problem both on android and iOS but not on the web player. How can I solve it?

Newbie

Hi, I have a problem with a playlist because I Can see only three tracks instead of 95. The playlist is a public playlist and it's not mine. I have this problem both on android and iOS but not on the...

380 Views

0 replies

0 likes

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Songs werden nicht abgespielt

Ich bin spotify free Nutzer über die App auf Android und kann keine Songs abspielen. Weder über Playlists noch in "Songs" ich habe nur die Option auf Shuffle zu gehen und selbst dann werden keine Songs aus der playlist abgespielt sondern ähnliche Vor...

Newbie

Ich bin spotify free Nutzer über die App auf Android  und kann keine Songs abspielen. Weder über Playlists noch in "Songs" ich habe nur die Option auf Shuffle zu gehen und selbst dann werden kei...

1448 Views

0 replies

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Músicas indisponíveis

Minhas músicas que estavam salvas, foram excluídas, como faço pra restaurar as antigas? Sou usuário Premium

Casual Listener

Minhas músicas que estavam salvas, foram excluídas, como faço pra restaurar as antigas? Sou usuário Premium  

295 Views

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Adicionar artistas e músicas como favoritos

Minhas músicas que estavam salvas automaticamente foram excluídas, sou usuário Premium. Tenho que baixar todas de novo, queria que elas retornassem, o que faço? Ajuda por favor.

Casual Listener

Minhas músicas que estavam salvas automaticamente foram excluídas, sou usuário Premium.  Tenho que baixar todas de novo, queria que elas retornassem, o que faço? Ajuda por favor. 

2098 Views

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Playing wrong/different song

So this isn't new but every other topic I've read is about how their songs get replaced with a different song including the name and everything, my issue is when I'm in one of my playlist and go directly to a specific song (that I've listened to coun...

Casual Listener

So this isn't new but every other topic I've read is about how their songs get replaced with a different song including the name and everything, my issue is when I'm in one of my playlist and go dire...

MrSimplicity

Casual Listener

2899 Views

4 replies

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Playback stutters and has cracks

Hey, I have spotify premium on my galaxy S8 and for a while now no matter what song I play the song will have random pauses throughout, when it should be playing in one continuous stream. Most of the songs I have are already downloaded locally to my ...

Newbie

Hey, I have spotify premium on my galaxy S8 and for a while now no matter what song I play the song will have random pauses throughout, when it should be playing in one continuous stream. Most of the...

1232 Views

0 replies

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Hans Zimmer Issue

I've added a few Hans Zimmer songs to my playlists over time - potc, instersteller and spirit just to name a few. Over the last few days, I can't play anything on my playlist or from the artist selection. It just refuses to play and I get an error me...

Visitor

I've added a few Hans Zimmer songs to my playlists over time - potc, instersteller and spirit just to name a few.   Over the last few days, I can't play anything on my playlist or from the art...

Joe

Community Legend

1651 Views

1 replies

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Playing music with Spotify through Android Auto causes Spotify to play music randomly

For the past month or so, whenever I listen to music in my car (play Spotify using Android Auto), my phone (a Galaxy S7) will randomly start playing the beginning of the album I was listening to after I stop the car and unplug my phone. It will conti...

Newbie

For the past month or so, whenever I listen to music in my car (play Spotify using Android Auto), my phone (a Galaxy S7) will randomly start playing the beginning of the album I was listening to afte...

768 Views

0 replies

2 likes

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Downloading local files to phone.

I recently switch to android so i copied my itunes music over to spotify. I got all my playlists finally figured out, but to save on data usage, i want to download all the songs to my phones storage. I hit download on the playlists but it only downlo...

Casual Listener

I recently switch to android so i copied my itunes music over to spotify. I got all my playlists finally figured out, but to save on data usage, i want to download all the songs to my phones storage....

justinkowalsky1

Casual Listener

848 Views

2 replies

0 likes

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Sd card corruted story all over again...

Spotify corrupted my sd card again... this keeps happening. I have a 128gb good samsung card and the app started to loose songs etc and ended up corrupting it. Not the first time and no solution yet...Aparently spotify is not made for external storag...

Regular

Spotify corrupted my sd card again... this keeps happening. I have a 128gb good samsung card and the app started to loose songs etc and ended up corrupting it. Not the first time and no solution yet....

575 Views

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Android Auto not working

Recently Spotify has stopped working with Android Auto, both in the car display and directly on the device - Samsung Galaxy S8. Cannot play music and it does not show anything in the library. This has only stopped working in the last 2 weeks or so. I...

Newbie

Recently Spotify has stopped working with Android Auto, both in the car display and directly on the device - Samsung Galaxy S8. Cannot play music and it does not show anything in the library. This ha...

raindoggbknyc

Newbie

1023 Views

1 replies

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App crashes when saving albums on home tab

When I have a full music library (having hit the 10000 song limit) saving an album on the homepage the app crashes the Android app, instead of gracefully handling the exceprion and displaying the "your all full up" message. On other activities it han...

Newbie

When I have a full music library (having hit the 10000 song limit) saving an album on the homepage the app crashes the Android app, instead of gracefully handling the exceprion and displaying the "yo...

294 Views

0 replies

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Do I need a premium account to follow artists?

I don't get the option to follow artists (this is probably a stupid question, but I'm pretty new to Spotify)

Newbie

I don't get the option to follow artists (this is probably a stupid question, but I'm pretty new to Spotify)

588 Views

0 replies

0 likes

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Solved!! Spotify Offline Xposed

Hi there, I have a Rooted Android phone with Xposed framework installed. However the app seems to think I'm offline. When I click on home it says "something went wrong." And I can't view any artists or radios. I can search things up and play music st...

Casual Listener

Hi there,  I have a Rooted Android phone with Xposed framework installed. However the app seems to think I'm offline. When I click on home it says "something went wrong." And I can't view any a...

Joe

Community Legend

4472 Views

3 replies

0 likes

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