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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376277 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

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  • 7 likes

Cover via Bluetooth in Skoda

Hi everybody, I recognized that only like 20% of the covers are shown on my car's stereo while using Spotify via bluetooth. The rest only shows the bluetooth logo or a generic genre picture (like "Rock and Alternative").At first I thought that I can ...

Regular

Hi everybody,   I recognized that only like 20% of the covers are shown on my car's stereo while using Spotify via bluetooth. The rest only shows the bluetooth logo or a generic genre picture ...

Cojack

Newbie

1908 Views

1 replies

0 likes

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  • 1 replies
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Streamed songs and deleted music still taking up space

The music i recently deleted are still in my phone's memory, as there were no changes in the storage space when i unchecked the downloaded songs. It also seems that Spotify actually saves the data for streamed songs. How do i delete this without havi...

Newbie

The music i recently deleted are still in my phone's memory, as there were no changes in the storage space when i unchecked the downloaded songs. It also seems that Spotify actually saves the data fo...

398 Views

0 replies

1 likes

  • 398 Views
  • 0 replies
  • 1 likes

Spotify app loging

I have an account that works through the internet/web, but it wont work from the app, when I put my info it doesnt log in.

Newbie

I have an account that works through the internet/web, but it wont work from the app, when I put my info it doesnt log in. 

329 Views

0 replies

0 likes

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Spotify making bad sounds using SD

When I use Spotify with the microSD set as Main memory on my P8 lite 2017 (so the cache is in the SD) there are small interferences and small pauses like a tic while playing a song as the SD is too slow to be accessed. My SD is this:https://www.amazo...

Casual Listener

When I use Spotify with the microSD set as Main memory on my P8 lite 2017 (so the cache is in the SD) there are small interferences and small pauses like a tic while playing a song as the SD is too s...

zxxx48923

Casual Listener

710 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline)

toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline), nao sei oque fazer

Newbie

toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline), nao sei oque fazer

Bittencourt

Spotify Star

1422 Views

3 replies

0 likes

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Music stops when phone locks

I have a Samsung galaxy s7 and recently/randomly when I'm playing music when my screen locks or i get a notification such as a txt message the music stops playing and doesn't start until I manually start it again. Anyone else having any similar issue...

Newbie

I have a Samsung galaxy s7 and recently/randomly when I'm playing music when my screen locks or i get a notification such as a txt message the music stops playing and doesn't start until I manually s...

582 Views

0 replies

0 likes

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Songs Playlist Empty

So the favourites (ticked) playlist I've created over the last few years is suddenly empty!!How the **bleep** has this happend? And how the **bleep** can I get it back?

Newbie

So the favourites (ticked) playlist I've created over the last few years is suddenly empty!! How the **bleep** has this happend? And how the **bleep** can I get it back?

307 Views

0 replies

0 likes

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Video loop cover art crashes Android app

Besides being annoying the new fullscreen video loops shown as cover art for some songs also crash the app. What's worse: you can't disable them. Please allow me to turn them off.

Regular

Besides being annoying the new fullscreen video loops shown as cover art for some songs also crash the app.   What's worse: you can't disable them.  Please allow me to turn them off.

Propheticus

Regular

901 Views

2 replies

1 likes

  • 901 Views
  • 2 replies
  • 1 likes

My library won't sync with pc version

Hey,I've been filling up my library yesterday on pc (searching for songs and "Save" them to my library)although it saved them on my PC version of Spotify, the next day when I was driving to work I saw that my library didn't include all the songs I sa...

Casual Listener

Hey, I've been filling up my library yesterday on pc (searching for songs and "Save" them to my library) although it saved them on my PC version of Spotify, the next day when I was driving to work ...

Arikthrleking

Casual Listener

1180 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Musicas baixadas indisponiveis offline

Algumas músicas que baixei, quando estou on-line aparecem como salvas no dispositivo, porém se fico off-line elas ficam indisponíveis como se não tivessem sido baixadas.

Newbie

Algumas músicas que baixei, quando estou on-line aparecem como salvas no dispositivo, porém se fico off-line elas ficam indisponíveis como se não tivessem sido baixadas.

gabrielkisame12

Casual Listener

1233 Views

3 replies

0 likes

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Storage option in settings doesn't appear

It used to appear but after I uninstalled and then installed the app, the option disappeared. I have updated my Xiaomi Mi A1 this morning.

Newbie

It used to appear but after I uninstalled and then installed the app, the option disappeared. I have updated my Xiaomi Mi A1 this morning.

300 Views

0 replies

0 likes

  • 300 Views
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Song metadata does notupdate via bluetooth when phone is locked

If my phone is unlocked and i start bluetooth streaming to my toyota's car audio system everything works fine. Metadata is correctly displayed. If I stop the car and then return a few minutes later, the bluetooth audio reconnects and the music will c...

Regular

If my phone is unlocked and i start bluetooth streaming to my toyota's car audio system everything works fine. Metadata is correctly displayed.   If I stop the car and then return a few minute...

zizzam

Newbie

16761 Views

16 replies

3 likes

  • 16761 Views
  • 16 replies
  • 3 likes

Transfer downloaded songs to another cellphone

I have plans of buy a new phone because the old one is failing a lot. My question is about a method to transfer my downloaded songs to the new phone ( android to amdroid ). Avoiding the re-downloding process of the songs in ihe new device . ( I only ...

Newbie

I have plans of buy a new phone because the old one is failing a lot.   My question is about a method to transfer my downloaded songs to the new phone ( android to amdroid ). Avoiding the re-d...

Joe

Community Legend

686 Views

1 replies

0 likes

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Playlist und Downloads gehen immer wieder verloren

Hallo. Nach jedem Update und auch wenn ich Spotify einige Tage nicht nutze sind jedesmal meine Downloads weg. Total ärgerlich weil ich jedesmal wieder mein Datenvolumen belaste. Das nervt. Hat noch jemand das Problem Und wie kann es gelöst werden Nar...

Newbie

Hallo. Nach jedem Update und auch wenn ich Spotify einige Tage nicht nutze sind jedesmal meine Downloads weg. Total ärgerlich weil ich jedesmal wieder mein Datenvolumen belaste. Das nervt.  Hat...

614 Views

0 replies

0 likes

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Solved!! Android Auto - sort and filter Playlists -sort titel

Dear Support. I'mean using Android Auto and Spotify. Where are all the features? How to filter on offline Playlists and sort options. As well the function to sort titels is not available. The usability is that bad if you have a lot of Playlists but y...

Music Fan

Dear Support. I'mean using Android Auto and Spotify. Where are all the features? How to filter on offline Playlists and sort options. As well the function to sort titels is not available. The usabili...

Uthoocha

Newbie

12604 Views

5 replies

5 likes

Android Auto Playlist Order Download
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Solved!! Queue button

In my Android app, the button for the play queue no longer appears in all playlists and in the Daily Mix ... What can it be?

Newbie

In my Android app, the button for the play queue no longer appears in all playlists and in the Daily Mix ... What can it be?

Garbo1990

Newbie

1323 Views

2 replies

0 likes

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Recently Played Artists List won't update

Hey, lately my Recently Played Artists List won't update and when I check my friends profiles theirs haven't updated either. I did clear my data and reinstalled the app on my Samsung phone, but that hasn't fixed the issue. Is there a fix for this? Th...

Newbie

Hey, lately my Recently Played Artists List won't update and when I check my friends profiles theirs haven't updated either. I did clear my data and reinstalled the app on my Samsung phone, but that ...

Celle

Newbie

813 Views

2 replies

7 likes

  • 813 Views
  • 2 replies
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Phone payment not working

I cant pay for Spotify premium more than once through my phone, I live in the Philippines and I Use SMART to pay but it isn't working anymore, anyone having the same problem?

Newbie

I cant pay for Spotify premium more than once through my phone, I live in the Philippines and I Use SMART to pay but it isn't working anymore, anyone having the same problem?😢

293 Views

0 replies

0 likes

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Superuser Contribution Spofity on Samsung Gear s3 Frontier

Do I have to have Spotify Premium in order to play music on my my Gear without it being connected to my phone? If not, please advise on how to get past the "Upgrade" screen on my gear. Thanks!

Newbie

Do I have to have Spotify Premium in order to play music on my my Gear without it being connected to my phone? If not, please advise on how to get past the "Upgrade" screen on my gear.  Thanks!

Alfredo

Roadie

10532 Views

3 replies

0 likes

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