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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846693 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 846693 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16030 Views
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ugh

anyone else having problems with spotify payments... payment page wont load. i tried uninstalling & re-installing

  • Newbie
  • anyone else having problems with spotify payments... payment page wont load. i tried uninstalling & re-installing
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Solved!! Behind the lyrics not working?

I am using a Huawei Honor 8 and I am veey excited for the feature Behind the lyrics, got the update containing the feature but it does not work. The feature can be turned on or off in the settings but it still does not show up even if I am listening ...

  • Regular
  • I am using a Huawei Honor 8 and I am veey excited for the feature Behind the lyrics, got the update containing the feature but it does not work. The feature can be turned on or off in the settings bu...
  • Andeyj1
  • Newbie
  • 3685 Views
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  • 3685 Views
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Why is this song unavailable?

I want to listen to atom bomb baby by the five stars but it's grayed out and this song came out in 1957 so I'm fairly certain they are all dead or too old to remember much of anything so why is this song unavailable? It couldn't possibly be because t...

  • Newbie
  • I want to listen to atom bomb baby by the five stars but it's grayed out and this song came out in 1957 so I'm fairly certain they are all dead or too old to remember much of anything so why is this ...
  • Bittencourt
  • Spotify Star
  • 1150 Views
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  • 1150 Views
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Stopped working on Kindle Fire

Last night for some reason, spotify stopped working on my kindle. it opens but EVERYTHING is blank, I can't search, I can't look up playlists NOTHING! I have uninstalled and re-installed 3x and nothing, any ideas??

  • Casual Listener
  • Last night for some reason, spotify stopped working on my kindle.  it opens but EVERYTHING is blank, I can't search, I can't look up playlists NOTHING!  I have uninstalled and re-installed ...
  • bubblelord
  • Newbie
  • 783 Views
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  • 783 Views
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loading Spotify premium on Hidizs AP200

I just got a Hidizs AP200 streaming Android music player. When I go to the Google store to download Spotify (while on the AP200) it brings a list of recognized devices (my current Android phone and previous phones) but does not show the AP200 . So--I...

  • Newbie
  • I just got a Hidizs AP200 streaming Android music player. When I go to the Google store to download Spotify (while on the AP200) it brings a list of recognized devices (my current Android phone and p...
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  • 594 Views
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Extreme data usage

My Spotify app used about 15 gb of data yesterday (all I had I left this month). I did not stream music nor had I the download om mobile network option turned on. I admit I have not read all the terms of agreement, but is this something Spotify are a...

  • Newbie
  • My Spotify app used about 15 gb of data yesterday (all I had I left this month). I did not stream music nor had I the download om mobile network option turned on. I admit I have not read all the term...
  • TAЯAS
  • Casual Listener
  • 278 Views
  • 1 replies
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  • 278 Views
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[Android] Cannot Delete Greyed Out Songs

I have some songs on my playlist that are greyed out/unplayable that I cannot delete.When I go to the desktop app the songs are not in that playlist. How the "eff" do I get rid of them?#frustratedwithspotify

  • Regular
  • I have some songs on my playlist that are greyed out/unplayable that I cannot delete. When I go to the desktop app the songs are not in that playlist.  How the "eff" do I get rid of them? #fru...
  • TAЯAS
  • Casual Listener
  • 662 Views
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  • 662 Views
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Ad freezes/crashes app

Hi, I have a free account, obvs. Tried to play a station and the video ad freezes before it begins. I'm not able to do anything but close the app.I uninstalled, cleared app data, reinstalled with no change in results. (i might try a different station...

  • Newbie
  • Hi, I have a free account, obvs. Tried to play a station and the video ad freezes before it begins. I'm not able to do anything but close the app. I uninstalled, cleared app data, reinstalled with n...
  • Chiruken
  • Casual Listener
  • 468 Views
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  • 468 Views
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Songs Don't Update In Samsung S8 Always On Display

When using Spotify on my Galaxy S8+, the currently playing track is shown in the always on display. When using Spotify on my PC, my Galaxy S8+ will show the currently playing track on the always on display, but it won't update unless I wake up the ph...

  • Regular
  • When using Spotify on my Galaxy S8+, the currently playing track is shown in the always on display.   When using Spotify on my PC, my Galaxy S8+ will show the currently playing track on t...
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Solved!! available devices i can connect to.

im subscribed to premium and previously i was able to connect to my av reciever i had been listening to music (on my andriod) then i logged in my other phone (andriod too) and connected with that one now i cant see it on my main phone at all anymore....

  • Casual Listener
  • im subscribed to premium and previously i was able to connect to my av reciever i had been listening to music (on my andriod) then i logged in my other phone (andriod too) and connected with that one...
  • Joe
  • Community Legend
  • 364 Views
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  • 364 Views
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Duplicate Scrobble through Connect when controlling Desktop app through Android app

Steps to reproduce. 1. Log into Spotify on a desktop.2. Ensure your settings are set up to scrobble to last.fm3. Play a track.4. With the same Spotify account, connect to the android app on a separate device.5. Ensure that the android settings are se...

  • Regular
  • Steps to reproduce.   1. Log into Spotify on a desktop. 2. Ensure your settings are set up to scrobble to last.fm 3. Play a track. 4. With the same Spotify account, connect to the android a...
  • haelio
  • Casual Listener
  • 4534 Views
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  • Connect
    double
    duplicate
    last.fm
    remote
    repeat
    scrobbles
    scrobbling
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Why is this happening?

This has been happening for a while with the absent pictures but I just now realized I should ask for some advice.

  • Newbie
  • This has been happening for a while with the absent pictures but I just now realized I should ask for some advice. 
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[Android] GUI-Bug when adding a podcast to mixtape playlist

When you add a podcast to the planlose while a mixtape radio is playing, it is possible to push the button to show the next oncoming songs. However the tracks/podcasts are not displayed. Instead, the list is faded in and faded out instantaneously. Af...

  • Newbie
  • When you add a podcast to the planlose while a mixtape radio is playing, it is possible to push the button to show the next oncoming songs. However the tracks/podcasts are not displayed. Instead, the...
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Edge panel

SpotifyEdge panel for my s6 isn't worlimg. We'll I don't know it its the app or spotify itself. When I try to share I push more and it shuts down my sharing ability and won't allow me to place anything on the ease panel. Can someone help me pllleeeaa...

  • Newbie
  • SpotifyEdge panel for my s6 isn't worlimg. We'll I don't know it its the app or spotify itself. When I try to share I push more and it shuts down my sharing ability and won't allow me to place anythi...
  • Silverlover1964
  • Casual Listener
  • 790 Views
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  • 790 Views
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Local Files Playlist saying downloaded but nothing is

Hi all. I have a few playlists with all of my Peter Gabriel music on it, and I want to download them onto my phone. When I try to, though, the download bar thing happens for a brief second and then just says downloaded, with nothing actually having b...

  • Newbie
  • Hi all.  I have a few playlists with all of my Peter Gabriel music on it, and I want to download them onto my phone.  When I try to, though, the download bar thing happens for a brief secon...
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  • 78 Views
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Sound Crackling/ Popping/ Stuttering. Galaxy Note 5.

Hello. I've been a Spotify Premium user for years. Recently I've had and issue that seems to have happened to many. Only on Spotify, the sound crackles, pops, and stutters. YouTube, Facebook Audio, and everything else is fine. I've read many of the f...

  • Newbie
  • Hello. I've been a Spotify Premium user for years. Recently I've had and issue that seems to have happened to many. Only on Spotify, the sound crackles, pops, and stutters. YouTube, Facebook Audio, a...
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  • 206 Views
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Cancelling playlist Downloads

So one night I decided to download all my playlists but without realising, some have thousands of songs. Next minute I've gone through 7GB so far and there is still roughly 2500 songs left to download. Clearly I've made a mistake and now it seems the...

  • Newbie
  • So one night I decided to download all my playlists but without realising, some have thousands of songs. Next minute I've gone through 7GB so far and there is still roughly 2500 songs left to downloa...
  • user-removed
  • Not applicable
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my spotify premium won't work

is there any filipino spotify users here. hindi po kasi gumagana yung spotify premium ko nilipat ko lang sa new phone ko yung sim ko then dinownload ko yung spotify sa new phone pag bukas ko ng account ko hindi na nka premium. pls help po kung pano b...

  • Newbie
  • is there any filipino spotify users here. hindi po kasi gumagana yung spotify premium ko nilipat ko lang sa new phone ko yung sim ko then dinownload ko yung spotify sa new phone pag bukas ko ng accou...
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  • 95 Views
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Android Misc. storage space is huge after deleting spotify

Hello everyone, I have a spotify premium account. I use an LG L90 phone running android 5.0.2 which was running the spotify app (I don't remember what version it was, but it was a recent update) This morning I got an error message when I opened spoti...

  • Casual Listener
  • Hello everyone,   I have a spotify premium account. I use an LG L90 phone running android 5.0.2 which was running the spotify app (I don't remember what version it was, but it was a recent upd...
  • Tch72
  • Casual Listener
  • 3948 Views
  • 5 replies
  • 1 likes
  • 3948 Views
  • 5 replies
  • 1 likes