Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396813 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast episode, listen for a while (e.g. my commute to work), then pu...
I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast e...
Newbie
3125 Views
1 replies
30 likes
I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hate this app. I was loving it more than other apps, n...
I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hat...
Newbie
36442 Views
11 replies
9 likes
Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de testes e que devo clicar em "continuar" para procede...
Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de t...
Spotify Star
543 Views
3 replies
0 likes
This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view. I have tried turning the app on and off but this ...
This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view...
255 Views
0 replies
0 likes
I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even played?
I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even playe...
329 Views
0 replies
0 likes
Como posso usar a Siri para tocar músicas no Spotify ?
Como posso usar a Siri para tocar músicas no Spotify ?
Spotify Star
598 Views
1 replies
0 likes
I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any other accounts, this is the only one I use. Also, the m...
I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any othe...
291 Views
0 replies
0 likes
I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on the PC worked fine however, when trying to play this new p...
I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on ...
Community Legend
961 Views
3 replies
0 likes
The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this happened and what can be done?
The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this h...
Community Legend
505 Views
1 replies
0 likes
Hi there, I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as episode 34 on the android app. I have tried sorting it by date ...
Hi there, I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as epi...
909 Views
0 replies
1 likes
I have a Arcam rPlay that supports Spotify but it doesn't appear in the available device in Spotify connect. All devices are on the same network.What should I do?
I have a Arcam rPlay that supports Spotify but it doesn't appear in the available device in Spotify connect. All devices are on the same network. What should I do?
Community Legend
3174 Views
2 replies
1 likes
Hola, tengo usuario premium hace varios meses , y hace aproximadamente una semana no puedo usar los servicios de Spotify premium (continuó pagando) , ya probe instalando y desinstalando la app pero me sigue sin funcionar Spotify premium , me podrían ...
Hola, tengo usuario premium hace varios meses , y hace aproximadamente una semana no puedo usar los servicios de Spotify premium (continuó pagando) , ya probe instalando y desinstalando la app pero m...
3128 Views
0 replies
3 likes
我知道Spotify擁有手機、電腦切換/操控功能，你可以在你電腦開啟的時候使用手機操控Spotify，但這當中有問題，假如你的一個"播放清單a"內有5首英文歌、5首中文歌、5首日文歌，那當你正在使用電腦播放/操作時一切都是正常的，有中文有英文日文歌，但當你電腦播放到一半換使用手機操控且"重新"再按一次"播放清單a"的隨機播放且"使用電腦播放"時就會造成一個問題了，就是spotify只會撥放一種語言的歌曲，如它只會撥放5首英文就沒了，而當我在切回電腦操控時一切又正常了，每首歌以相同的機率去撥放。 ...
我知道Spotify擁有手機、電腦切換/操控功能，你可以在你電腦開啟的時候使用手機操控Spotify，但這當中有問題，假如你的一個"播放清單a"內有5首英文歌、5首中文歌、5首日文歌，那當你正在使用電腦播放/操作時一切都是正常的，有中文有英文日文歌，但當你電腦播放到一半換使用手機操控且"重新"再按一次"播放清單a"的隨機播放且"使用電腦播放"時就會造成一個問題了，就是spotify只會撥放一種語...
977 Views
0 replies
0 likes
I'm not sure if Spotify streams a song again although it's already downloaded, just to save my cellular data 'cause it seems to use my internet instead of the downloaded version. So is that right or is it an issue? If not, it would be a good idea for...
I'm not sure if Spotify streams a song again although it's already downloaded, just to save my cellular data 'cause it seems to use my internet instead of the downloaded version. So is that right or ...
359 Views
0 replies
0 likes
Ihr findet die Einstellung "Speicher" um die Offline-Musik vom Handy auf der SD-Karte zu speichern in den Einstellungen nicht?Dann versucht mal diese Anleitung hier: - In die Einstellungen gehen- Auf Apps- Spotify suchen und drauf klicken- Drücke bee...
Ihr findet die Einstellung "Speicher" um die Offline-Musik vom Handy auf der SD-Karte zu speichern in den Einstellungen nicht? Dann versucht mal diese Anleitung hier: - In die Einstellungen...
Regular
133116 Views
16 replies
12 likes
Phone model: Samsung Galaxy Note 2OS: Android 4.1.2Spotify Version: 0.5.13.63 Hi there, I've been happily using Spotify for a few months now, no real problems to speak of. Recently however (possibly since the latest batch of updates) a nasty little b...
Phone model: Samsung Galaxy Note 2 OS: Android 4.1.2 Spotify Version: 0.5.13.63 Hi there, I've been happily using Spotify for a few months now, no real problems to speak of. Recently...
Newbie
27205 Views
80 replies
13 likes
I'm on the latest Android 7.0 update as of 22.04.18 but this is an ongoing issue for many months.I can't skip, play, pause, or control volume unless I'm in the app. The player shows on my home screen and notifications but the buttons dont do anything...
I'm on the latest Android 7.0 update as of 22.04.18 but this is an ongoing issue for many months. I can't skip, play, pause, or control volume unless I'm in the app. The player shows on my home scre...
542 Views
0 replies
0 likes
Me están descontando doble en mis mensualidades de plan familiar Ya llevo tres pagos igual Que puedo hacer para que los reembolsen y lo dejen de hacer ?
Me están descontando doble en mis mensualidades de plan familiar Ya llevo tres pagos igual Que puedo hacer para que los reembolsen y lo dejen de hacer ?
326 Views
0 replies
0 likes
The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite track" for me. Though I was in a hurry and could n...
The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite...
258 Views
0 replies
0 likes
I am having a similar problem. I have a Polk omni system, they have been working great until about 2 weeks ago. I have tried resetting everything up, checked for updates for my speakers, uninstalled the Spotify app, cleared cache, but spotify doesn't...
I am having a similar problem. I have a Polk omni system, they have been working great until about 2 weeks ago. I have tried resetting everything up, checked for updates fo...
495 Views
0 replies
1 likes
