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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195036 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195036 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536415 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440399 Views

565 replies

37 likes

Account
Free
  • 440399 Views
  • 565 replies
  • 37 likes

2 devices 1 account

My wife has Spotify premium on her phone but when I log into her account on my phone it's not premium, it's still the free version. We don't play music at the same time but we don't like to use the same account. How do I have Spotify premium on more ...

Visitor

My wife has Spotify premium on her phone but when I log into her account on my phone it's not premium, it's still the free version. We don't play music at the same time but we don't like to use the s...

Nico

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Poor sound

Hi i hope someone can help me i am having a problum with the sound going up and down when i use spotify on my android phone any help would be great thank you.

Newbie

Hi i hope someone can help me i am having a problum with the sound going up and down when i use spotify on my android phone any help would be great thank you.

337 Views

0 replies

0 likes

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Implement an actual shuffle function

Shuffle isn't much of a shuffle if it plays your songs in the EXACT SAME ORDER EVERY TIME. Shuffle needs to reset its play order so it plays songs in playlists randomly vs. the same order every time.

Newbie

Shuffle isn't much of a shuffle if it plays your songs in the EXACT SAME ORDER EVERY TIME.  Shuffle needs to reset its play order so it plays songs in playlists randomly vs. the same order every...

LukeStevo

Newbie

499 Views

1 replies

1 likes

  • 499 Views
  • 1 replies
  • 1 likes

Downloading new songs added to a playlist

I play my Spotify music by going to the playlist of all my favourite/chosen songs. I'm guessing it's a playlist on its own created by me clicking on the plus sign of a song to add it to my songs? The other day I signed up for premium and then downloa...

Newbie

I play my Spotify music by going to the playlist of all my favourite/chosen songs. I'm guessing it's a playlist on its own created by me clicking on the plus sign of a song to add it to my songs? The...

2312 Views

0 replies

1 likes

  • 2312 Views
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  • 1 likes

Spotify no longer appearing on lock screen

Hi, I had to reset my password last night on my laptop. This morning I've had to log in again on my phone and now Spotify is not appearing on my lock screen or on the notifications bar at the top of my phone. I'm on a moto g 4, android v 7.0. ive che...

Newbie

Hi,   I had to reset my password last night on my laptop. This morning I've had to log in again on my phone and now Spotify is not appearing on my lock screen or on the notifications bar at th...

550 Views

0 replies

0 likes

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Solved!! I haven't deleted one of my playlists and i cant find it anywhere

A few minutes ago i was about to listen to music from my playlist, but i didn't find the playlist from anywhere. What does this mean... I haven't deleted it and earlier today it worked normally and i listened music from that playlist. Im very sad rog...

Casual Listener

A few minutes ago i was about to listen to music from my playlist, but i didn't find the playlist from anywhere. What does this mean... I haven't deleted it and earlier today it worked normally and i...

cultoftheplaty

Newbie

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Unable to save to SD card

I can't save to my SD card. It worked for months and then stopped. I don't even have the option to choose my SD card in settings. I started out trying these steps https://community.spotify.com/t5/Android/spotify-doesn-t-save-to-sd-card/m-p/874789#M32...

Casual Listener

I can't save to my SD card. It worked for months and then stopped. I don't even have the option to choose my SD card in settings.    I started out trying these steps https://communit...

koreyk

Casual Listener

570 Views

1 replies

0 likes

Android
save
sd card
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Superuser Contribution Editing my playlist order will not work

Hi, in need of some help. Have read all of the different forms about editing playlist to arrange songs in the order that you want but when I go to edit mine I click on the top right hand corner with the three dots and all it comes up with is sort - n...

Newbie

Hi, in need of some help.   Have read all of the different forms about editing playlist to arrange songs in the order that you want but when I go to edit mine I click on the top right hand cor...

Julian

Moderator

609 Views

1 replies

0 likes

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  • 1 replies
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Espacio de almacenamiento

No entiendo por qué Spotify ocupa 3,58GB de espacio en mi celular si no he bajado las playlists para escucharlas Offline (Cada playlist tiene desactivada la opcion de bajar)... Me pueden ayudar por favor. Necesito liberar ese espacio. Si no es posibl...

Newbie

No entiendo por qué Spotify ocupa 3,58GB de espacio en mi celular si no he bajado las playlists para escucharlas Offline (Cada playlist tiene desactivada la opcion de bajar)... Me pueden ayudar por f...

601 Views

0 replies

0 likes

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Can't log in android

All of a sudden the phone android version is not working (S8 running latest Android version) Log in works fine on the computer, but on the phone it just says logging in for a half of a second and then snaps back to log in screen with the username and...

Casual Listener

All of a sudden the phone android version is not working (S8 running latest Android version)   Log in works fine on the computer, but on the phone it just says logging in for a half of a ...

csafir

Casual Listener

845 Views

3 replies

1 likes

Android
Log-in
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  • 1 likes

All saved songs are missing.

I have the Galaxy s7. With everything up to date. In the older versions on Spotify I could see all mgmy saved songs by going to my library and clicking songs, and be able to shuffle the music from there, but since the newest update I can't find that ...

Casual Listener

I have the Galaxy s7. With everything up to date.   In the older versions on Spotify I could see all mgmy saved songs by going to my library and clicking songs, and be able to shuffle the musi...

Rachelle_w

Casual Listener

1051 Views

2 replies

0 likes

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  • 2 replies
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Data Saver option missing

Is Data Saver coming to free accounts? I've read about the option but I don't see it with the new update.

Newbie

Is Data Saver coming to free accounts?  I've read about the option but I don't see it with the new update.

Joe

Community Legend

1114 Views

1 replies

0 likes

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  • 1 replies
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Using 20 mb of data per song

I thought I would give Spotify a try, and it's burning 20mb of data per 3 min song.Quality is normal, for both streamng and download.This is WAY more than Amazon Music or Pandora uses.Is this normal? If not, is there a way I can fix this?Galaxy S7, S...

Newbie

I thought I would give Spotify a try, and it's burning 20mb of data per 3 min song. Quality is normal, for both streamng and download. This is WAY more than Amazon Music or Pandora uses. Is ...

654 Views

0 replies

0 likes

  • 654 Views
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Spotify stops playing

One plus 5t - headphones plugged in and Spotify stops after maybe 10 secs? What do I do???

Casual Listener

One plus 5t - headphones plugged in and Spotify stops after maybe 10 secs? What do I do???

Razorjezza

Casual Listener

954 Views

2 replies

0 likes

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Superuser Contribution Can't download offline music

I've been a spotify premium user for a long time now but this is the first time i experience that i cant download music. I have change my phone and deleted all devices and signout everywhere. But still dosen't work. What else can i do to resolve this...

Casual Listener

I've been a spotify premium user for a long time now but this is the first time i experience that i cant download music. I have change my phone and deleted all devices and signout everywhere. But sti...

user-removed

Not applicable

896 Views

4 replies

0 likes

  • 896 Views
  • 4 replies
  • 0 likes

importar musicas

minha conta não aparece a opção importar musicas e eu sou premium 

Casual Listener

minha conta não aparece a opção importar musicas e eu sou premium 

Bittencourt

Spotify Star

993 Views

7 replies

0 likes

  • 993 Views
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Songs don't play through

Specific songs don't play on my phone. It pauses before the song starts and I have to press shuffle play in order to get it to work. Once the song starts, it plays for up to 10 seconds before crossfading and skipping to the next song. It only happens...

Newbie

Specific songs don't play on my phone.  It pauses before the song starts and I have to press shuffle play in order to get it to work. Once the song starts, it plays for up to 10 seconds before c...

493 Views

0 replies

0 likes

  • 493 Views
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Playing all songs of an artist, not in Android???

hi to all Spotify team!i have a problem/question and, i hope to find a solution! i m premium member and, when i try to listen all the discography of an artist, in shufle mode, i can't. I have read and a simiral topic, from an other user, he recived t...

Regular

hi to all Spotify team! i have a problem/question and, i hope to find a solution! i m premium member and, when i try to listen all the discography of an artist, in shufle mode, i can't. I have read ...

theokrommydas

Regular

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
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Superuser Contribution I have a new notification?

Take a look at the attached Pic please.Why is there a one and why doesnt it go away?I guessed it must be a new notification or such bit it just doesnt want to go away...Its so irritating..

Casual Listener

Take a look at the attached Pic please. Why is there a one and why doesnt it go away? I guessed it must be a new notification or such bit it just doesnt want to go away... Its so irritating..

Chris

Spotify

2766 Views

4 replies

0 likes

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  • 4 replies
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Favori daily mix

Bonjour, hier j'ai utilisé les daily mix et j'ai liké les titres via le menu déroulant dandroid (la ou y'a les notifications) sauf que ça ne sauvegarde pas les titres dans la bibliothèque... alors que si on fait depuis l'application tout marche.. du ...

Newbie

Bonjour, hier j'ai utilisé les daily mix et j'ai liké les titres via le menu déroulant dandroid (la ou y'a les notifications) sauf que ça ne sauvegarde pas les titres dans la bibliothèque... alors qu...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes