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Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?
Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?
Casual Listener
921 Views
6 replies
2 likes
HiI'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing the phone in my bag/pocket. How can I prevent the controls on...
Hi I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing...
Not applicable
25442 Views
4 replies
0 likes
When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app
When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app
447 Views
0 replies
0 likes
What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!
What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!
Newbie
253147 Views
46 replies
8 likes
I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing works. Please help me
I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing work...
371 Views
0 replies
0 likes
The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android and Windows pc.
The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android an...
Casual Listener
498 Views
2 replies
0 likes
the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back
the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back
537 Views
0 replies
1 likes
Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps.How did i can see the pictures of the albums ?
Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps. How did i can see the pictures ...
311 Views
0 replies
0 likes
After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause button. I can't pause or play the current song via...
After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause...
Casual Listener
2437 Views
11 replies
2 likes
Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi.The question is if I tap on the three dotted menu behind any individual song in any of the downloaded pl...
Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi. The question is if I tap on the thre...
592 Views
0 replies
0 likes
Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on the song length but tapping it does nothing on andr...
Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on ...
2083 Views
0 replies
11 likes
hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i missing something? i am a premium user. i have combe...
hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i m...
Casual Listener
1175 Views
1 replies
0 likes
Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and then close the app and use Facebook, after the song en...
Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and the...
Newbie
5379 Views
2 replies
0 likes
I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, if i leave it alone though it stops the next song fr...
I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, i...
Casual Listener
19480 Views
97 replies
8 likes
Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as afterall ive downloaded them so does that mean i have...
Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as af...
Moderator
538 Views
1 replies
0 likes
I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an available device on my phone? I like being able to que ...
I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an avai...
Newbie
3675 Views
2 replies
1 likes
I'm not sure how to explain this issue but: On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have the shuffle playlist continue. However if I search for a son...
I'm not sure how to explain this issue but: On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have ...
Moderator
416 Views
1 replies
0 likes
I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app. Those features are the ones I'm most excited about...
I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app....
Not applicable
1381 Views
6 replies
5 likes
The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powermetal. I know the Kaleo song but what it plays inste...
The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powerm...
Moderator
357 Views
1 replies
0 likes
I use Spotify Premium on my Samsung s7, and often add music via local files. I have a few songs that are greyed out in my phone, unplayable, but do not exist on my computer. I cannot delete them; the only option it gives me is to Save. I had to clear...
I use Spotify Premium on my Samsung s7, and often add music via local files. I have a few songs that are greyed out in my phone, unplayable, but do not exist on my computer. I cannot delete them; the...
Casual Listener
431 Views
2 replies
0 likes
