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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 35978 Views
  • 64 replies
  • 25 likes
  • 35978 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 874112 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 874112 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25574 Views
  • 3 replies
  • 0 likes
  • 25574 Views
  • 3 replies
  • 0 likes

Tracks in a playlist don't follow the right order (Android)

Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist

  • Casual Listener
  • Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist
  • TylerYatesHere
  • Casual Listener
  • 744 Views
  • 3 replies
  • 0 likes
  • 744 Views
  • 3 replies
  • 0 likes

Triple Click to Rewind

I just switched to Android from iOS. The first thing I noticed with the Android version of Spotify is that you can't go back a song by triple clicking on your headphone controller! I am fairly annoyed at this as other apps such as Play Music has this...

  • Visitor
  • I just switched to Android from iOS. The first thing I noticed with the Android version of Spotify is that you can't go back a song by triple clicking on your headphone controller! I am fairly annoye...
  • 673 Views
  • 0 replies
  • 5 likes
  • 673 Views
  • 0 replies
  • 5 likes

Cannot Delete Playlist Radio from Recently Played

I'm unable to delete a playlist radio station, after having my Family account hacked into. Deleted it from desktop, still appears on Android.Tried deleting the cache and app itself, logged in, and it reset all the Recently Played entry deletions. PS:...

  • Regular
  • I'm unable to delete a playlist radio station, after having my Family account hacked into. Deleted it from desktop, still appears on Android. Tried deleting the cache and app itself, logged in, and ...
  • 1025 Views
  • 0 replies
  • 5 likes
  • Familiy Account
    Playlists
    Radio
  • 1025 Views
  • 0 replies
  • 5 likes

You're offline

Hey thereI just got my primium account up and running again. I'm able to download playlists on wifi, but not artists. Each time I click on an artist, the app keeps saying I'm offline. I've toggled on and off offline mode (under settings) and it doesn...

  • Regular
  • Hey there I just got my primium account up and running again. I'm able to download playlists on wifi, but not artists. Each time I click on an artist, the app keeps saying I'm offline. I've toggled ...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Wrong song naming

"Secos & Molhados - O Patrao nosso de cada dia" ... Is wrong! It's changed to "Secos & Molhados - Nao, nao digas nada" ... They're both changed. There should be a direct link to report errors. There are also many broken links when I share songs, tell...

  • Newbie
  • "Secos & Molhados - O Patrao nosso de cada dia"  ... Is wrong!  It's changed to "Secos & Molhados - Nao, nao digas nada" ... They're both changed.   There should be a direct ...
  • Jacquelinehowe
  • Composer
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Music deleted

Hi, why "I'm here" of Rob gasser ft The Eden project has been deleted on Spotify ?

  • Newbie
  • Hi, why "I'm here" of Rob gasser ft The Eden project has been deleted on Spotify ?
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

[Android] Equalizer delay and other glitches

Hi there! I've been using Spotify for a while and decided to start the Premium Trial to use the full application. My experience using the service in many platforms is seamless, but unfortunately I noticed some weird behaviour on the Android client. T...

  • Newbie
  • Hi there!   I've been using Spotify for a while and decided to start the Premium Trial to use the full application. My experience using the service in many platforms is seamless, but unfortuna...
  • 814 Views
  • 0 replies
  • 2 likes
  • Android
    Equalizer
  • 814 Views
  • 0 replies
  • 2 likes

Solved!! Android app is horrible after purchasing Premium

I've used the Spotify app for a long time and everything worked fine, however, since I bought Premium everything has gone to **bleep**. I don't have a homescreen anymore, I am simply greeted with "Sorry, something went wrong. - That didn't work. Plea...

  • Music Fan
  • I've used the Spotify app for a long time and everything worked fine, however, since I bought Premium everything has gone to **bleep**. I don't have a homescreen anymore, I am simply greeted with "So...
  • iGrasmat
  • Music Fan
  • 1136 Views
  • 8 replies
  • 0 likes
  • 1136 Views
  • 8 replies
  • 0 likes

Spotify pkaying automatically

Hi All, I have just bought a new car that I plug my samsung S8 into and use spotify. Problem is that after I unplug from the car Spotify starts to randomly play. This morning I shut down all apps several times before it stopped. Any ideas?

  • Newbie
  • Hi All,  I have just bought a new car that I plug my samsung S8 into and use spotify. Problem is that after I unplug from the car Spotify starts to randomly play. This morning I shut down all a...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Not every song in my playlist shows in my phone8

The thing is that i cant see all the songs in my shared playlist in my phone, idk why but i just see the ones i added and not the ones other people added, Ive tried everything, seeing the filters in the playlist, checking configurations, everything!!...

  • Newbie
  • The thing is that i cant see all the songs in my shared playlist in my phone, idk why but i just see the ones i added and not the ones other people added, Ive tried everything, seeing the filters in ...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Borre cache Android

Borre cache y ahora no me deja abrir la aplicacion Se queda en pantalla de espera luego a parece un mensaje de error

  • Newbie
  • Borre cache y ahora no me deja abrir la aplicacion  Se queda en pantalla de espera luego a parece un mensaje de error 
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Shuffle not working

About a week ago, I noticed that all of my playlists now will play from the beginning of the songs i added and consisently play everything in the same order offering no variety. I have tried re-installing and also logging in/out with no change in thi...

  • Casual Listener
  • About a week ago, I noticed that all of my playlists now will play from the beginning of the songs i added and consisently play everything in the same order offering no variety. I have tried re-insta...
  • Mengelb2
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

Save my mixtape offline request

Hello,I find it is a big minus, that I cannot save My Mixtape playlists offline, it makes Spotify almost useless, because my internet connection outside is limited and the main reason I bought Spotify premium is for outside use.

  • Casual Listener
  • Hello, I find it is a big minus, that I cannot save My Mixtape playlists offline, it makes Spotify almost useless, because my internet connection outside is limited and the main reason I bought Spot...
  • amaru7
  • Casual Listener
  • 628 Views
  • 2 replies
  • 0 likes
  • 628 Views
  • 2 replies
  • 0 likes

Tinder - Top Artists not showing

Hi,So, I've connected with Spotify through Tinder but I can't seem to get it to work properly. 1. My anthem. I'm not allowed to pick any song I want from Spotify. Complete albums fail to show up when I search (and yes, triple-checked spelling and wha...

  • Regular
  • Hi, So, I've connected with Spotify through Tinder but I can't seem to get it to work properly.   1. My anthem. I'm not allowed to pick any song I want from Spotify. Complete albums fail...
  • prizefyter
  • Newbie
  • 58882 Views
  • 18 replies
  • 6 likes
  • 58882 Views
  • 18 replies
  • 6 likes

"Remove from this playlist button" disappeared

Hello Two days ago I have noticed some changes in playlist menu. When I click the shuffle button it always starts the first song from the playlist. This does not bother me much, but also "Remove from this playlist," button has gone. How to fix it? Th...

  • Casual Listener
  • Hello  Two days ago I have noticed some changes in playlist menu. When I click the shuffle button it always starts the first song from the playlist. This does not bother me much, but also "Remo...
  • Lukas26
  • Casual Listener
  • 837 Views
  • 2 replies
  • 2 likes
  • 837 Views
  • 2 replies
  • 2 likes

Screen doesn't turn on when Spotify is logged in - Samsung Galaxy S5

It seems like at least half the time, I can't get my screen to turn on and I have to hard reboot the phone. I originally attributed this to some other new apps I had installed, but I realized after some experimentation that it only happens when Spoti...

  • Casual Listener
  • It seems like at least half the time, I can't get my screen to turn on and I have to hard reboot the phone. I originally attributed this to some other new apps I had installed, but I realized after s...
  • Futil1ty
  • Casual Listener
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Spotify deleting my downloads

Hi!:)So spotify recently deleted all of my downloaded songs, and if I try to download them again, it sais I can't, because I can only have downloaded songs for 3 device at once..but I only use my spoify on my phone, not any other device.

  • Regular
  • Hi!:) So spotify recently deleted all of my downloaded songs, and if I try to download them again, it sais I can't, because I can only have downloaded songs for 3 device at once..but I only use my s...
  • rozsnyaizsofia
  • Regular
  • 658 Views
  • 1 replies
  • 0 likes
  • 658 Views
  • 1 replies
  • 0 likes

Solved!! Control volume on second device (Spotify Connect)

I'm not able to control volume on second device, according to thread below it should be possible? http://community.spotify.com/t5/Spotify-Ideas/Control-Volume-via-Spotify-Connect/idi-p/878921?nobounceDevice: Nexus 5Second: Galaxy Nexus Both running S...

  • Regular
  • I'm not able to control volume on second device, according to thread below it should be possible? http://community.spotify.com/t5/Spotify-Ideas/Control-Volume-via-Spotify-Connect/idi-p/878921?nob...
  • fleischsaege
  • Newbie
  • 128972 Views
  • 63 replies
  • 23 likes
  • Connect
    volume
  • 128972 Views
  • 63 replies
  • 23 likes

Solved!! Only half of my playlist is showing up on phone app

Went to go listen to my playlist driving to work, and only half of it is showing up...went to add a song i knew was on it, but didnt appear, and it had the duplicate song pop up...went to spotify on my xbox and the entire playlist pops up...sort of f...

  • Casual Listener
  • Went to go listen to my playlist driving to work, and only half of it is showing up...went to add a song i knew was on it, but didnt appear, and it had the duplicate song pop up...went to spotify on ...
  • Minchow1994
  • Casual Listener
  • 16589 Views
  • 6 replies
  • 2 likes
  • 16589 Views
  • 6 replies
  • 2 likes

Change user on tablet

Hello,I connect Spotify to a music server. For this I have specially set up an Android tablet just for this purpose. Now I've upgraded to Premium Family so my girlfriend can hear her own playlist. But: I can not find an easy way to simply switch the ...

  • Newbie
  • Hello, I connect Spotify to a music server. For this I have specially set up an Android tablet just for this purpose. Now I've upgraded to Premium Family so my girlfriend can hear her own playlist. ...
  • 371 Views
  • 0 replies
  • 0 likes
  • 371 Views
  • 0 replies
  • 0 likes