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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387995 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify se detuvo/Spotify has stopped working en Samsung Galaxy J7 (2016)

Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice "Spotify se detuvo". Probé desinstalando la app y r...

Newbie

Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice ...

711 Views

0 replies

1 likes

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Songs glitching

Hey guys.Ive recently been having this issue where whenever im listening to music the songs are constantly glitching out for a second then continues to play. It happens constantly and i have no idea why or how to stop it. Any ideas??

Newbie

Hey guys. Ive recently been having this issue where whenever im listening to music the songs are constantly glitching out for a second then continues to play. It happens constantly and i have no ide...

CathyCat

Newbie

1746 Views

5 replies

10 likes

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"Ok Google" wont play while offline

Why doesn't "ok google" assistant play my music while offline when I ask it to? Seems like a pretty simple thing to program. Is this being worked on?

Newbie

Why doesn't "ok google" assistant  play my music while offline when I ask it to? Seems like a pretty simple thing to program. Is this being worked on?

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Recently Played

I noticed for awhile that my recently played list started making Stations out of my playlists and like Artist... I was able to remove some of them on a computer but one will not go away. I unfollowed all my Artists but it is still in my recently play...

Newbie

I noticed for awhile that my recently played list started making Stations out of my playlists and like Artist... I was able to remove some of them on a computer but one will not go away.  I unfo...

319 Views

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Where are the offline songs in my SD card, after I changed to a new device?

HelloRecently I have changed my android device for a brand new one... I removed my sd card from old device and installed into the new one, after that, I've installed Spotify. So, all my offline songs were not recognized. There is a way to make it wor...

Newbie

Hello Recently I have changed my android device for a brand new one... I removed my sd card from old device and installed into the new one, after that, I've installed Spotify. So, all my offline son...

302 Views

0 replies

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I cant login on my phone

Hi, I have been trying to login into my account but for some reason, it won't let me. I tried connecting on my desktop and it's ok. I tried resetting my phone, tried uninstalling/installing the app and taking my sd card out but still no way to log in...

Newbie

Hi,   I have been trying to login into my account but for some reason, it won't let me. I tried connecting on my desktop and it's ok. I tried resetting my phone, tried uninstalling/installing ...

291 Views

0 replies

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How to change pause / auto shut off time

So after Spotify is paused for x amount of time it automatically shuts off. Is there a way to turn this off or change the length of time the app waits before shutting off? I use the app Zombies, Run! which pauses music periodically to play little sto...

Newbie

So after Spotify is paused for x amount of time it automatically shuts off. Is there a way to turn this off or change the length of time the app waits before shutting off? I use the app Zombies, Run!...

918 Views

0 replies

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Solved!! bluetooth auto play doesnt work in car :/

hi i find that the Spotify apps doesnt like to auto play much - sometimes it might but mainly not poweramp works ok i use the app in offline mode when in car - maybe it relates to this? ie app is trying to go online thanksdan using htc m8 4.4.2 and v...

Visitor

hi   i find that the Spotify apps doesnt like to auto play much - sometimes it might but mainly not   poweramp works ok   i use the app in offline mode when in car - maybe it rel...

kevine711

Newbie

75671 Views

20 replies

1 likes

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Spotify Downloads take up space on two devices

Hi Spotify Team, I have two android devices (my phone and my tablet). My phone doesn't have an sd card slot, so my storage is limited, but my tablet has plenty of storage. Therefor I download alot of music on my tablet. But the storage taken up by th...

Newbie

Hi Spotify Team,   I have two android devices (my phone and my tablet). My phone doesn't have an sd card slot, so my storage is limited, but my tablet has plenty of storage. Therefor I downloa...

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Videos won't play on android

I have an s7 edge that is up to date and I have reinstalled the phone, deleted and reinstalled spotify, but I can not view videos when I click them. I don't get an error message. It just takes me to a gray screen. Any ideas on what is wrong?

Newbie

I have an s7 edge that is up to date and I have reinstalled the phone, deleted and reinstalled spotify, but I can not view videos when I click them. I don't get an error message. It just takes me to ...

435 Views

0 replies

3 likes

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Spotify crashes on Android

Hi, Spotify systematically crashes on my Android phone after 20 to 30 minutes of usage. Every single time. This started in mid February somewhen. The fist time it crashed during playing a long track (1h+ from Spotify - not my own). Since then it got ...

Visitor

Hi,   Spotify systematically crashes on my Android phone after 20 to 30 minutes of usage. Every single time.  This started in mid February somewhen. The fist time it crashed during playi...

user-removed

Not applicable

7577 Views

17 replies

4 likes

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Spotify connect: Sonos devices not found

Hi all I'm at wit's end. I've tried everything barring a downgrade of the APP, but it's now been several months where I'm unable to control my Sonos devices through Spotify Connect. If I have other devices (i.e. a desktop or laptop) running Spotify, ...

Casual Listener

Hi all   I'm at wit's end. I've tried everything barring a downgrade of the APP, but it's now been several months where I'm unable to control my Sonos devices through Spotify Connect. If I hav...

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0 replies

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Superuser Contribution Spotify causes the SIM Card to be ejected

Hello everybody, i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now. I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card with a new one and reseted my System and reconfigured it from scratch....

Newbie

Hello everybody,   i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now.   I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card w...

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One track at a time!

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for some reason. This means I can't listen to my tunes ...

Regular

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for ...

331 Views

0 replies

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Android
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Normalize volume causes quality reset

Hello!Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets. For example, we can change "streaming" to high and "download" to extreme. After that, we need to switch on "Normalize volume". S...

Casual Listener

Hello! Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets.   For example, we can change "streaming" to high and "download" to e...

WoWgAmR

Casual Listener

1539 Views

3 replies

0 likes

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Spotify just deleted ~20GB of offline playlist data on my mobile - THANK YOU VERY MUCH

Yesterday I updated Spotify on my Android 2.3.4 Motorola Defy+. I had downloaded around 20GB of music to my mobile. This was annoying as hell because Spotify would stop synching sometimes and I had to restart it many times. So today I listened to my ...

Visitor

Yesterday I updated Spotify on my Android 2.3.4 Motorola Defy+. I had downloaded around 20GB of music to my mobile. This was annoying as hell because Spotify would stop synching sometimes and I had t...

martelmungo

Casual Listener

33308 Views

16 replies

10 likes

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Can I use my own music (on sd card) to play on Spotify?

In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify?

Newbie

In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify? 

536 Views

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When will Spotify make their data on Android removable/deletable?

I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data."If Spotify does not fix their problems, I will stop paying them. Period.

Casual Listener

I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data." If Spotify does not fix their problems, I w...

321 Views

0 replies

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Auto play on Android Auto

When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to the same car via usb and android auto. Every time I u...

Casual Listener

When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to th...

1767 Views

0 replies

18 likes

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PODCAST channels are missing

Hi all,I couldn't find a better plase to submit my quesstion so I hope you all bare with me I am moving from other podcast app to spotify but it seems that some of them are not available here... why? any way to update?Thanks,

Visitor

Hi all, I couldn't find a better plase to submit my quesstion so I hope you all bare with me 🙂 I am moving from other podcast app to spotify but it seems that some of them are not available h...

300 Views

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