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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 40304 Views
  • 65 replies
  • 25 likes
  • 40304 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876724 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876724 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26131 Views
  • 4 replies
  • 0 likes
  • 26131 Views
  • 4 replies
  • 0 likes

Android Auto not working

Recently Spotify has stopped working with Android Auto, both in the car display and directly on the device - Samsung Galaxy S8. Cannot play music and it does not show anything in the library. This has only stopped working in the last 2 weeks or so. I...

  • Newbie
  • Recently Spotify has stopped working with Android Auto, both in the car display and directly on the device - Samsung Galaxy S8. Cannot play music and it does not show anything in the library. This ha...
  • raindoggbknyc
  • Newbie
  • 787 Views
  • 1 replies
  • 2 likes
  • 787 Views
  • 1 replies
  • 2 likes

App crashes when saving albums on home tab

When I have a full music library (having hit the 10000 song limit) saving an album on the homepage the app crashes the Android app, instead of gracefully handling the exceprion and displaying the "your all full up" message. On other activities it han...

  • Newbie
  • When I have a full music library (having hit the 10000 song limit) saving an album on the homepage the app crashes the Android app, instead of gracefully handling the exceprion and displaying the "yo...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Do I need a premium account to follow artists?

I don't get the option to follow artists (this is probably a stupid question, but I'm pretty new to Spotify)

  • Newbie
  • I don't get the option to follow artists (this is probably a stupid question, but I'm pretty new to Spotify)
  • 474 Views
  • 0 replies
  • 0 likes
  • 474 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Offline Xposed

Hi there, I have a Rooted Android phone with Xposed framework installed. However the app seems to think I'm offline. When I click on home it says "something went wrong." And I can't view any artists or radios. I can search things up and play music st...

  • Casual Listener
  • Hi there,  I have a Rooted Android phone with Xposed framework installed. However the app seems to think I'm offline. When I click on home it says "something went wrong." And I can't view any a...
  • Joe
  • Community Legend
  • 3698 Views
  • 3 replies
  • 0 likes
  • 3698 Views
  • 3 replies
  • 0 likes

Headphone controls not working as they should

As a regular user of Spotify on android I wanted to know something involving headphones.The ones I own have a single button that allows me to play/stop, skip or rewind music with one, two or three presses respectively.It works with every other music ...

  • Newbie
  • As a regular user of Spotify on android I wanted to know something involving headphones. The ones I own have a single button that allows me to play/stop, skip or rewind music with one, two or three ...
  • Joe
  • Community Legend
  • 3782 Views
  • 1 replies
  • 2 likes
  • 3782 Views
  • 1 replies
  • 2 likes

Streaming quality randomly switches to automatic

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of nowhere even if I have an excellent connection. How do...

  • Regular
  • Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of now...
  • mad1998
  • Regular
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes

Downloads disapearing

Hi just this week alone I've had to re-download all my music 3 times so far anyone any ideas y this might b

  • Casual Listener
  • Hi just this week alone I've had to re-download all my music 3 times so far anyone any ideas y this might b 
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

I am tired of spotify, since I changed my phone I cant download songs

Its been 3 days of trying to download the songs and since its not working I delete them and start downloading again, I pay for premium and still cant listen to the songs without an internet conexion, I have only one device and spotify keeps blocking ...

  • Newbie
  • Its been 3 days of trying to download the songs and since its not working I delete them and start downloading again, I pay for premium and still cant listen to the songs without an internet conexion,...
  • Joe
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Cannot play specific songs

HiWhenever I search for any song it presents me with the entire radio.I'm forced to play the entire radio rather than the one song I want.Please fix.

  • Newbie
  • Hi Whenever I search for any song it presents me with the entire radio. I'm forced to play the entire radio rather than the one song I want. Please fix.
  • Joe
  • Community Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

Solved!! Lockscreen-controls not working on Huawei P9

It is not possible to control the Huawei P9 with EMUI 5.0 and Andoid 7.0, just as with Google Play Music or the Music app. The only thing you can control is a notification, but that is very flawed. The Huawei support could not help me, and it apparen...

Music-with-Spotify.jpeg Music-normal.jpeg
  • Visitor
  • It is not possible to control the Huawei P9 with EMUI 5.0 and Andoid 7.0, just as with Google Play Music or the Music app. The only thing you can control is a notification, but that is very flawed. T...
  • user-removed
  • Not applicable
  • 45984 Views
  • 31 replies
  • 0 likes
  • 45984 Views
  • 31 replies
  • 0 likes

Spotify mirroring issue with Jaguar InControl

I recently upgraded to a Pixel 2, and now Spotify no longer mirrors properly on my 2017 Jaguar Fpace touchscreen Incontrol app. When I select Spotify on my touchscreen, instead of mirroring to the screen, Spotify displays on the phone with a skewed a...

  • Regular
  • I recently upgraded to a Pixel 2, and now Spotify no longer mirrors properly on my 2017 Jaguar Fpace touchscreen Incontrol app.  When I select Spotify on my touchscreen, instead of mirroring to ...
  • M0BIU5
  • Regular
  • 2155 Views
  • 8 replies
  • 2 likes
  • Jaguar InControl
    OREO
    Pixel 2
  • 2155 Views
  • 8 replies
  • 2 likes

Car doesn't show me the Spotify tracklist over Bluetooth

Hey, I recently bought a new VW Golf with an integrated media system. The Bluetooth connection works perfectly - as soon as I start the car the smartphone connects with the system and starts playing music automatically (it resumes the latest Spotify ...

  • Newbie
  • Hey,   I recently bought a new VW Golf with an integrated media system. The Bluetooth connection works perfectly - as soon as I start the car the smartphone connects with the system ...
  • 1005 Views
  • 0 replies
  • 6 likes
  • 1005 Views
  • 0 replies
  • 6 likes

[Chromecast] Can't connect to Google Home

I used to be able to stream music from my android devices to Google home or by using google home to play spotify songs. A month ago (maybe february or march) it simply stopped working. when I try and cast from a device, it shows me the devices on the...

  • Casual Listener
  • I used to be able to stream music from my android devices to Google home or by using google home to play spotify songs.  A month ago (maybe february or march) it simply stopped working.  wh...
  • 442 Views
  • 0 replies
  • 1 likes
  • 442 Views
  • 0 replies
  • 1 likes

Superuser Contribution How do I find out what is downloading?

Sometimes I forget what I set Spotify to download. And since I don't always have a limited bandwidth sometimes I want to stop Spotify from downloading.Please bring the user to the page for what is downloading when the user taps on the notification fo...

  • Casual Listener
  • Sometimes I forget what I set Spotify to download. And since I don't always have a limited bandwidth sometimes I want to stop Spotify from downloading. Please bring the user to the page for what is ...
  • JacobStewart
  • Casual Listener
  • 14294 Views
  • 2 replies
  • 15 likes
  • idea
  • 14294 Views
  • 2 replies
  • 15 likes

Can't play one specific song

Hey, I can't play one certain song, my playlist is new and when I added the song a couple hours ago I could listen to that specific song? Its available and is able to download and everything. But when I try to press it nothing happens and when I put ...

  • Casual Listener
  • Hey, I can't play one certain song, my playlist is new and when I added the song a couple hours ago I could listen to that specific song? Its available and is able to download and everything. But whe...
  • Michaelasuanil
  • Casual Listener
  • 836 Views
  • 1 replies
  • 0 likes
  • 836 Views
  • 1 replies
  • 0 likes

Proposal problem

Hello I'm having a problem with Spotify ..The proposals are horrible ..At least mine ..Why do you propose to me this kind of thing while I do everything to flee this kind of artists?!Every Monday is the same thing with random style proposals that I d...

  • Newbie
  • Hello I'm having a problem with Spotify ..The proposals are horrible ..At least mine ..Why do you propose to me this kind of thing while I do everything to flee this kind of artists?! Every Monday i...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Solved!! App keeps logging out

This is sooooo frustrating - Is there any way this app can be set to stay logged in? Spotify's own recommendation to resolve an issue where the app keeps logging out is....... To reinstall!!!!! What use is that to people who have lots of music synche...

  • Newbie
  • This is sooooo frustrating - Is there any way this app can be set to stay logged in?   Spotify's own recommendation to resolve an issue where the app keeps logging out is.......   To re...
  • babihtg
  • Casual Listener
  • 14590 Views
  • 20 replies
  • 15 likes
  • 14590 Views
  • 20 replies
  • 15 likes

Browse button gone

For the last few years iv been using Spotify premium on several different devices and the search function always causes the app to crash, as soon as I type something in, now I have noticed the browse tab has also disappeared so i have no way to add m...

  • Casual Listener
  • For the last few years iv been using Spotify premium on several different devices and the search function always causes the app to crash, as soon as I type something in, now I have noticed the browse...
  • The_ruhsa
  • Newbie
  • 4095 Views
  • 3 replies
  • 0 likes
  • 4095 Views
  • 3 replies
  • 0 likes

Cannot download song for offline.

Hi Spotify, Recently, I can't download any song for my offline mode. I just don't know why. My phone still got a lot of space, still got my Cellular data.. And now, all my download offline song is gone. This is so great. Iess than 6 month and this ha...

  • Newbie
  • Hi Spotify, Recently, I can't download any song for my offline mode. I just don't know why. My phone  still got a lot of space, still got my Cellular data..   And now, all my download ...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Problema para unirme al plan familiar

Hola, estaría teniendo problema para unirme al plan familiar premium, resulta que cuando me mandan la solicitud para unirme nunca me llega.... Ya estaba en el plan familiar pero al cambiar la tarjeta nos sacó a todos y ahora no me puedo volver a unir...

  • Newbie
  • Hola, estaría teniendo problema para unirme al plan familiar premium, resulta que cuando me mandan la solicitud para unirme nunca me llega.... Ya estaba en el plan familiar pero al cambiar la tarjeta...
  • 340 Views
  • 0 replies
  • 2 likes
  • 340 Views
  • 0 replies
  • 2 likes