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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114672 Views

26 replies

4 likes

  • 114672 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230453 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230453 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589666 Views

79 replies

3 likes

  • 589666 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484576 Views

580 replies

42 likes

Account
Free
  • 484576 Views
  • 580 replies
  • 42 likes

Solved!! Loud start to song

The beginning of each song is really loud then it normalizes to the correct volume. It's very quick, but very annoying for each song. Happens to any Bluetooth device I'm connected to. Is there a fix for this?

Regular

The beginning of each song is really loud then it normalizes to the correct volume. It's very quick, but very annoying for each song. Happens to any Bluetooth device I'm connected to. Is there a fix ...

ejparchment

Regular

6057 Views

2 replies

1 likes

Loud start to song
  • 6057 Views
  • 2 replies
  • 1 likes

I can't download spotify on Ibasso DX200 (android 6)

I have visited spotify.com and download spotify by browser in ibasso DAP. Downloading can't start?Anyone help?

Newbie

I have visited spotify.com and download spotify by browser in ibasso DAP. Downloading can't start? Anyone help?

Joe

Community Legend

1253 Views

1 replies

0 likes

  • 1253 Views
  • 1 replies
  • 0 likes

Podcast stopped playing on Mobile but can play on desktop

I was listening to spotify:show:72cVljR6gfw5yiVUDMo6g3 on mobile while I drove into school and had gotten nearly 1/3rd of the way through the series. ONe day a couple weeks ago, I could not see the podcast in my history on mobile, could not play it, ...

Casual Listener

I was listening to spotify:show:72cVljR6gfw5yiVUDMo6g3 on mobile while I drove into school and had gotten nearly 1/3rd of the way through the series. ONe day a couple weeks ago, I could not see the p...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

PLAY QUEUE BUTTON

The queue button has disappeared so canot access queue at all.anyone alse having that problem?

Regular

The queue button has disappeared so canot access queue at all. anyone alse having that problem?

upthedale

Regular

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Chromecast playback is louder and bass drop volume

Hello! Recently I connected spotify to my chromecast, First thing I noticed was louder playback than from youtube or other applications and when bass is present, volume is decreased a lot. It's not tv's issue, neither speakers. when i play directly t...

Newbie

Hello! Recently I connected spotify to my chromecast, First thing I noticed was louder playback than from youtube or other applications and when bass is present, volume is decreased a lot. It's not t...

964 Views

0 replies

1 likes

  • 964 Views
  • 0 replies
  • 1 likes

login

When my phone did an update it logged me out of my account and now when i try to log back in its says please go online and connect to spotify. Im not sure what to do from this point

Newbie

When my phone did an update it logged me out of my account and now when i try to log back in its says please go online and connect to spotify. Im not sure what to do from this point 

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Spotify icon notification

Hello, in the spotify icon there's a numer 1, as I have a notification, how can I remove it?

Newbie

Hello, in the spotify icon there's a numer 1, as I have a notification, how can I remove it?

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Spotify Premium does not play songs longer than 6-10 seconds

I am hating spotify right now as I have a premium subsription. I cleaned cache, re-downloaded all songs, app, clean slight and everything. Logged in - out and changed password etc.. my spotify does not work.no matter what I do. and I am in Turkey and...

Visitor

I am hating spotify right now as I have a premium subsription. I cleaned cache, re-downloaded all songs, app, clean slight and everything. Logged in - out and changed password etc.. my spotify does n...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Unkown user in 'Connect to a device'

Hi there,I believe someone has compromised my account recently. There is an unkown iPhone in 'Connect to a device' with random playlists suddenly appearing. Can someone from the support team help me out? My current login method is Facebook so I'm una...

Newbie

Hi there, I believe someone has compromised my account recently. There is an unkown iPhone in 'Connect to a device' with random playlists suddenly appearing. Can someone from the support team help m...

315 Views

0 replies

1 likes

  • 315 Views
  • 0 replies
  • 1 likes

Add Huawei Lockscreen Notification Permission

Hi,Spotify control not work on huawei devices. Please add lockscreen notification permission like Deezer music app. Deezer music app lockscreen control works perfect, but Spotify does not.Screenshots are in Turkish. "Durum çubuğu" = Notification pane...

Newbie

Hi, Spotify control not work on huawei devices. Please add lockscreen notification permission like Deezer music app. Deezer music app lockscreen control works perfect, but Spotify does not. Screens...

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
  • 0 likes

Random volume changes

I'm running Android Nougat on a Moto X Style. When I play Spotify through the device speakers, the playback randomly shifts volume - starting normal, going very quiet, suddenly loud then quiet again. This only happens with Spotify playback: other aud...

Newbie

I'm running Android Nougat on a Moto X Style. When I play Spotify through the device speakers, the playback randomly shifts volume - starting normal, going very quiet, suddenly loud then quiet again....

614 Views

0 replies

0 likes

  • 614 Views
  • 0 replies
  • 0 likes

Couple Issues, Will Spotify Address?

I've seen some of this in other threads, but the main one is 105 messages and seems to have strayed off into solutions that don't work. 1) Will Spotify allow turning off automatic start/play of music when a Bluetooth device connects? If I stop playba...

Newbie

I've seen some of this in other threads, but the main one is 105 messages and seems to have strayed off into solutions that don't work.   1) Will Spotify allow turning off automatic start/play...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Abbonamento

Ho creato un buono con 18 app, ho già fatto tutti i procedimenti e l'ho riscattato, ma l'abbonamento non funziona, cosa faccio?

Newbie

Ho creato un buono con 18 app, ho già fatto tutti i procedimenti e l'ho riscattato, ma l'abbonamento non funziona, cosa faccio?

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Spotify keeps pausing every 10 seconds

For the last few weeks, Spotify has been pausing on its own a lot. It's happening more and more often and now it happens every like ten seconds and it's making it unusable. I don't know how to get it to stop doing that.

Newbie

For the last few weeks, Spotify has been pausing on its own a lot. It's happening more and more often and now it happens every like ten seconds and it's making it unusable. I don't know how to get it...

Nico

Community Legend

1210 Views

1 replies

0 likes

  • 1210 Views
  • 1 replies
  • 0 likes

Adding songs to playlists

Adding songs to playlist has changed to worse than before. The previous wizard (at least in the android app) was the main reason I went premium. I only had to search for one song, and then a great variety of songs were recommended, based on both genr...

Casual Listener

Adding songs to playlist has changed to worse than before. The previous wizard (at least in the android app) was the main reason I went premium. I only had to search for one song, and then a great va...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Login screen on android do NOT display actual login error

If you go abroad, Spotify logs you off after some time. The problem is that mobile phone app on Android does NOT display any errors. Whenever you enter correct login information it just changes Login button into "Logging in...", and after a second it...

Regular

If you go abroad, Spotify logs you off after some time. The problem is that mobile phone app on Android does NOT display any errors. Whenever you enter correct login information it just changes ...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

i can't log in

hi everyone i have a big probleme i can't log in on Android i reinstalled the app tried older versions tried with the username there is any error but from it is possible to login from the web app

Newbie

hi everyone i have a big probleme  i can't log in on Android i reinstalled the app tried older versions tried with the username  there is any error but from it is possible to login from t...

povilaspanavas

Regular

1250 Views

6 replies

1 likes

  • 1250 Views
  • 6 replies
  • 1 likes

Crackling/stuttering/laggy playback on Android

Hi, I have some annoying problems with playback from my Android device. With irregular patterns the sound crackles/stutters/lags when I play music and the screen is turned off. Can vary from 1-15 seconds intervalls between stuttering. So far I've not...

Casual Listener

Hi,   I have some annoying problems with playback from my Android device. With irregular patterns the sound crackles/stutters/lags when I play music and the screen is turned off. Can vary from...

darkeval

Casual Listener

32908 Views

18 replies

17 likes

  • 32908 Views
  • 18 replies
  • 17 likes

Repeat and Shuffle gets turned off on Xperia XZ Premium

Hi,For some reason the repeat and shuffle gets turned off whenever i select a new song, doesnt matter if it's in the same list or a new one, this only happens on my Sony Xperia, my samsung Galaxy S5 and S3 doesnt have this problem and my PC doesnt ei...

Newbie

Hi, For some reason the repeat and shuffle gets turned off whenever i select a new song, doesnt matter if it's in the same list or a new one, this only happens on my Sony Xperia, my samsung Galaxy...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes