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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375736 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

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Spotify connect: Sonos devices not found

Hi all I'm at wit's end. I've tried everything barring a downgrade of the APP, but it's now been several months where I'm unable to control my Sonos devices through Spotify Connect. If I have other devices (i.e. a desktop or laptop) running Spotify, ...

Casual Listener

Hi all   I'm at wit's end. I've tried everything barring a downgrade of the APP, but it's now been several months where I'm unable to control my Sonos devices through Spotify Connect. If I hav...

460 Views

0 replies

0 likes

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Superuser Contribution Spotify causes the SIM Card to be ejected

Hello everybody, i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now. I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card with a new one and reseted my System and reconfigured it from scratch....

Newbie

Hello everybody,   i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now.   I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card w...

437 Views

0 replies

0 likes

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One track at a time!

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for some reason. This means I can't listen to my tunes ...

Regular

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for ...

320 Views

0 replies

0 likes

Android
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Normalize volume causes quality reset

Hello!Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets. For example, we can change "streaming" to high and "download" to extreme. After that, we need to switch on "Normalize volume". S...

Casual Listener

Hello! Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets.   For example, we can change "streaming" to high and "download" to e...

WoWgAmR

Casual Listener

1521 Views

3 replies

0 likes

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Spotify just deleted ~20GB of offline playlist data on my mobile - THANK YOU VERY MUCH

Yesterday I updated Spotify on my Android 2.3.4 Motorola Defy+. I had downloaded around 20GB of music to my mobile. This was annoying as hell because Spotify would stop synching sometimes and I had to restart it many times. So today I listened to my ...

Visitor

Yesterday I updated Spotify on my Android 2.3.4 Motorola Defy+. I had downloaded around 20GB of music to my mobile. This was annoying as hell because Spotify would stop synching sometimes and I had t...

martelmungo

Casual Listener

33205 Views

16 replies

10 likes

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  • 16 replies
  • 10 likes

Can I use my own music (on sd card) to play on Spotify?

In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify?

Newbie

In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify? 

528 Views

0 replies

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When will Spotify make their data on Android removable/deletable?

I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data."If Spotify does not fix their problems, I will stop paying them. Period.

Casual Listener

I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data." If Spotify does not fix their problems, I w...

309 Views

0 replies

0 likes

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Auto play on Android Auto

When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to the same car via usb and android auto. Every time I u...

Casual Listener

When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to th...

1749 Views

0 replies

18 likes

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PODCAST channels are missing

Hi all,I couldn't find a better plase to submit my quesstion so I hope you all bare with me I am moving from other podcast app to spotify but it seems that some of them are not available here... why? any way to update?Thanks,

Visitor

Hi all, I couldn't find a better plase to submit my quesstion so I hope you all bare with me 🙂 I am moving from other podcast app to spotify but it seems that some of them are not available h...

292 Views

0 replies

0 likes

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Android connessione offline

L'applicazione ha fatto il log out dall'account dopo un aggiornamento automatico, mentre era impostata sulla modalità offline. Ora quando cerco di fare l'accesso (sia usando facebook che con l'accesso tramite username), dopo aver inserito i dati mi c...

Newbie

L'applicazione ha fatto il log out dall'account dopo un aggiornamento automatico, mentre era impostata sulla modalità offline. Ora quando cerco di fare l'accesso (sia usando facebook che con l'access...

1650 Views

0 replies

3 likes

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Spotify doesn't save place in podcasts

I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast episode, listen for a while (e.g. my commute to work), then pu...

Newbie

I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast e...

xyster311

Newbie

3081 Views

1 replies

30 likes

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  • 1 replies
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Can't skip or play any song i want

I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hate this app. I was loving it more than other apps, n...

Newbie

I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hat...

Dinodan663

Newbie

36139 Views

11 replies

9 likes

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Ainda não consegui ativar o premium

Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de testes e que devo clicar em "continuar" para procede...

Casual Listener

Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de t...

Bittencourt

Spotify Star

512 Views

3 replies

0 likes

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BUG: Screen does not refresh properly

This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view. I have tried turning the app on and off but this ...

Roadie

This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view...

235 Views

0 replies

0 likes

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Randomly played songs

I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even played?

Newbie

I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even playe...

304 Views

0 replies

0 likes

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Solved!! Siri

Como posso usar a Siri para tocar músicas no Spotify ?

Casual Listener

Como posso usar a Siri para tocar músicas no Spotify ?

Bittencourt

Spotify Star

539 Views

1 replies

0 likes

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  • 1 replies
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Lost all downloaded songs

I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any other accounts, this is the only one I use. Also, the m...

Newbie

I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any othe...

280 Views

0 replies

0 likes

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Local files on PC are not playable on mobile

I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on the PC worked fine however, when trying to play this new p...

Casual Listener

I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices.  I created a playlist populated with only the local files that were added. Playing on ...

Joe

Community Legend

926 Views

3 replies

0 likes

andriod
local files
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  • 3 replies
  • 0 likes

New format without update

The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this happened and what can be done?

Newbie

The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this h...

Joe

Community Legend

487 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Not all podcast episodes displayed

Hi there, I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as episode 34 on the android app. I have tried sorting it by date ...

Newbie

Hi there,   I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as epi...

894 Views

0 replies

1 likes

  • 894 Views
  • 0 replies
  • 1 likes