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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388033 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8053 Views

0 replies

7 likes

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Recently played artists not changing after a month or more

My recently played artists have been stuck for a very long time. I have deleted the app and reinstalled. Logged out and back in. On my phone I have cleared cache and then deleted it from there reinstalled it and redownload everything. Reset my phone ...

Visitor

My recently played artists have been stuck for a very long time. I have deleted the app and reinstalled. Logged out and back in. On my phone I have cleared cache and then deleted it from there reinst...

424 Views

0 replies

0 likes

Help
Recently played artists
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Superuser Contribution Local files on pc wont play on android

I recently added music files from my PC on spotify desktop. I put them in playlists, and even checked the download button to on, just to be sure. But I am unable to listen to or play those files on my phone. They do show but are greyed out. My phone ...

Casual Listener

I recently added music files from my PC on spotify desktop. I put them in playlists, and even checked the download button to on, just to be sure. But I am unable to listen to or play those files on m...

Aimee_T

Roadie

478 Views

1 replies

0 likes

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Superuser Contribution LOCAL FILES ON ANDROID SUDDENLY DELETED AND CAN'T DOWNLOAD AGAIN

So I had a playlist of local files that had over 50 songs that had transferred seamlessly onto my phone. Today I tried adding one more track to the playlist and everything inexplicably went**bleep**. Not only have the local files on my android been t...

Newbie

So I had a playlist of local files that had over 50 songs that had transferred seamlessly onto my phone. Today I tried adding one more track to the playlist and everything inexplicably went**bleep**....

Aimee_T

Roadie

578 Views

1 replies

0 likes

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SMS Sharing Doesn't Play Song

Hello, I'm having trouble with the SMS Sharing feature on Samsung Galaxy S6. When I receive a link and select it, it opens the app, but doesn't play the song. I have already cleared the cache, uninstalled and reinstalled. Nothing is working. Please h...

Casual Listener

Hello, I'm having trouble with the SMS Sharing feature on Samsung Galaxy S6. When I receive a link and select it, it opens the app, but doesn't play the song. I have already cleared the cache, uninst...

447 Views

0 replies

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Superuser Contribution (ANDROID 6.0.1) IT STOP PLAYING AFTER SCREEN GOES TO SLEEP.

ASUS ZENFONE 2 LASER (ANDROID 6.0.1) SPOTIFY WILL STOP PLAYING AFTER SCREEN GOES TO SLEEP. I TRIED EVERYTHING I SAW IN THE COMMUNITY IT STILL DOESNT WORK. CAN SOMEONE HELP ME. I'VE SEARCH EVERYTHING STILL DOESNT WORK.

Newbie

ASUS ZENFONE 2 LASER (ANDROID 6.0.1) SPOTIFY WILL STOP PLAYING AFTER SCREEN GOES TO SLEEP.  I TRIED EVERYTHING I SAW IN THE COMMUNITY IT STILL DOESNT WORK. CAN SOMEONE HELP ME. I'VE SEARCH EVER...

Aimee_T

Roadie

443 Views

1 replies

0 likes

Help
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Superuser Contribution Shuffle

I just updated Spotify to version 8.4.45.633 armV7 (android) and when I click the "Shuffle Play" button on my playlists it won't shuffle. It just plays my playlist in order and I don't know why. I don't have premium, but I want to be able to shuffle ...

Newbie

I just updated Spotify to version 8.4.45.633 armV7 (android) and when I click the "Shuffle Play" button on my playlists it won't shuffle. It just plays my playlist in order and I don't know why. I do...

sara_boccia

Casual Listener

793 Views

2 replies

1 likes

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Shuffle play not random

I've recently noticed that my Spotify free doesn't shuffle my playlist. I like to have shuffle play for my larger playlists, and the songs just play in order when I hit shuffle play. Is there a fix?

Newbie

I've recently noticed that my Spotify free doesn't shuffle my playlist. I like to have shuffle play for my larger playlists, and the songs just play in order when I hit shuffle play. Is there a fix?

jeffhpc1

Gig Goer

634 Views

1 replies

3 likes

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Spotify cache issue

Spotify is taking up 1.2GB of space on my device and I'm sure much more on other devices. Spotify needs to clear that cache after so many days, I find myself clearing all "app data" and reseting the app just to clear all the "user data" cache being s...

Gig Goer

Spotify is taking up 1.2GB of space on my device and I'm sure much more on other devices. Spotify needs to clear that cache after so many days, I find myself clearing all "app data" and reseting the ...

597 Views

0 replies

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PLEASE give an option to not automatically go to a different screen for a song when selecting a song

I've stopped listening to many of the popular playlists because every time I pick a song, it goes to a separate screen just with that song and some background art.I just want it to stay on the same playlist screen while playing a song! I listen to so...

Casual Listener

I've stopped listening to many of the popular playlists because every time I pick a song, it goes to a separate screen just with that song and some background art. I just want it to stay on the ...

327 Views

0 replies

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mobile phone

I signed as a student to spotify. i can use it for my laptop but cant use it for my phone Songs are not available to listen. please help.

Newbie

I signed as a student to spotify. i can use it for my laptop but cant use it for my phone Songs are not available to listen.  please help.   

355 Views

0 replies

0 likes

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Huge data consumption today

Hello,I was checking my phone data consumption and noticed a very unreasonable amount. Then I checked what happened and it turned out Spotify consumed a huge amount today morning. I was only streaming for an hour or so this morning but most were song...

Newbie

Hello, I was checking my phone data consumption and noticed a very unreasonable amount. Then I checked what happened and it turned out Spotify consumed a huge amount today morning. I was only stream...

346 Views

0 replies

0 likes

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Solved!! Add to queue not working

Whenever I click to add songs to queue, it registers that I clicked, but the songs don't actually add to the queue anymore. This is only a problem on android as I have Spotify on pc, IOS, and android.

Casual Listener

Whenever I click to add songs to queue, it registers that I clicked, but the songs don't actually add to the queue anymore. This is only a problem on android as I have Spotify on pc, IOS, and android.

krystah

Newbie

19442 Views

7 replies

0 likes

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Unable to follow friends

Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via their Spotify account names, but when I check their pag...

Casual Listener

Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via thei...

Oldmanrupee

Casual Listener

447 Views

1 replies

0 likes

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Everytime I click on an artist, it says I'm offline

I tried deleting data, cache and even uninstalling but it doesn't work. It literally says: "You are offline. Please connect to internet and try again."

Newbie

I tried deleting data, cache and even uninstalling but it doesn't work. It literally says:   "You are offline. Please connect to internet and try again."

569 Views

0 replies

0 likes

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Facebook share- invalid oauth access token

Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue going back to at least 2013. I log in to my Spotify a...

Casual Listener

Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue go...

favsantos

Casual Listener

2826 Views

6 replies

4 likes

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Solved!! The offline mode isn't working

Hi, as the title I have a problem with offline mode. With wifi I download all the songs but when I don't have the network, the application says Go online to download. I have downloaded all the songs 5 ​​times but it doesn't work anyway. Today I have ...

Casual Listener

Hi, as the title I have a problem with offline mode. With wifi I download all the songs but when I don't have the network, the application says Go online to download. I have downloaded all the songs ...

Paul73

Casual Listener

10564 Views

4 replies

0 likes

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Lots of errors

Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on the list, it generally won't add more and if it do...

Newbie

Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on...

472 Views

0 replies

0 likes

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Can't play iTunes imported playlists

I changed my phone recently and ever since I can't listen to my iTunes imported playlists. I imported the playlists years ago and I was able to play them in my old phone, but ever since I started listening spotify in my new phone the iTunes playlists...

Newbie

I changed my phone recently and ever since I can't listen to my iTunes imported playlists. I imported the playlists years ago and I was able to play them in my old phone, but ever since I started lis...

360 Views

0 replies

0 likes

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Spotify se detuvo/Spotify has stopped working en Samsung Galaxy J7 (2016)

Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice "Spotify se detuvo". Probé desinstalando la app y r...

Newbie

Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice ...

711 Views

0 replies

1 likes

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