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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6862 Views

0 replies

7 likes

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Sonos Connect not working

I've noticed that since the last update I am unable to play music via my Sonos PlayBar. Initially the app connects but there is no sound. The song is playing on the app but there is no sound on the soundbar (yes, I've checked the volume is up). Anywa...

Newbie

I've noticed that since the last update I am unable to play music via my Sonos PlayBar. Initially the app connects but there is no sound. The song is playing on the app but there is no sound on the s...

mwjano

Newbie

574 Views

1 replies

1 likes

  • 574 Views
  • 1 replies
  • 1 likes

Spotify keeps deleting downloaded songs.

As per the subject. Bought a new phone. Cleared all previous offline devices....keeps deleting my downloaded playlists....getting tiresome and expensive. Please help me find a solution.

Newbie

As per the subject. Bought a new phone. Cleared all previous offline devices....keeps deleting my downloaded playlists....getting tiresome and expensive.   Please help me find a solution.

oldumbrella

Casual Listener

481 Views

1 replies

0 likes

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  • 1 replies
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"Remove from this playlist button" disappeared

Hello Two days ago I have noticed some changes in playlist menu. When I click the shuffle button it always starts the first song from the playlist. This does not bother me much, but also "Remove from this playlist," button has gone. How to fix it? Th...

Casual Listener

Hello  Two days ago I have noticed some changes in playlist menu. When I click the shuffle button it always starts the first song from the playlist. This does not bother me much, but also "Remo...

Lukas26

Casual Listener

1068 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Tracks in a playlist don't follow the right order (Android)

Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist

Casual Listener

Everytime I select a song from the middle of the playlist, the next song is the one in the beginning of the list, in stead of the next in the playlist

TylerYatesHere

Casual Listener

904 Views

3 replies

0 likes

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  • 3 replies
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Change user on tablet

Hello,I connect Spotify to a music server. For this I have specially set up an Android tablet just for this purpose. Now I've upgraded to Premium Family so my girlfriend can hear her own playlist. But: I can not find an easy way to simply switch the ...

Newbie

Hello, I connect Spotify to a music server. For this I have specially set up an Android tablet just for this purpose. Now I've upgraded to Premium Family so my girlfriend can hear her own playlist. ...

480 Views

0 replies

0 likes

  • 480 Views
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Playlist problems

Hey guys, well, my english isn't the best, but I hope that you can understand me: I have like 10 playlists on Spotify (in most of them are like 60 songs) and, as well, I have a great playlist (my "head" playlists) with 322 songs.When I want to hear m...

Newbie

Hey guys,   well, my english isn't the best, but I hope that you can understand me:   I have like 10 playlists on Spotify (in most of them are like 60 songs) and, as well, I have a grea...

388 Views

0 replies

0 likes

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Filter+wrong song

Hello, Weird stuff going on, started out of the blue. When I filter my playlist by, say, artist, the app plays the wrong song (the first song in the full playlist). It's happening in Android, not in my PC. Already reinstalled the app, cleared cache, ...

Casual Listener

Hello,  Weird stuff going on, started out of the blue. When I filter my playlist by, say, artist, the app plays the wrong song (the first song in the full playlist). It's happening in Android, ...

Lol1789

Newbie

1412 Views

4 replies

4 likes

  • 1412 Views
  • 4 replies
  • 4 likes

Chromecast keeps cutting out

Hello all, I have a reasonable internet connection (100 mBit) and Spotify keeps cutting out every 30 seconds or so when casting to my Audio Chrome Cast from one of my Android phones. Any thoughts as to what I should be looking at to resolve this? I'm...

Casual Listener

Hello all,   I have a reasonable internet connection (100 mBit) and Spotify keeps cutting out every 30 seconds or so when casting to my Audio Chrome Cast from one of my Android phones. Any tho...

collinL1

Newbie

3541 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Shuffle and Repeat not staying active

Recently all of my playlists have not been keeping shuffle and repeat activated. I will choose a song and activate the shuffle and repeat, but when I change the song the shuffle and repeat does not stay activated as it used to. I have tried shutting ...

Newbie

Recently all of my playlists have not been keeping shuffle and repeat activated. I will choose a song and activate the shuffle and repeat, but when I change the song the shuffle and repeat does not s...

640 Views

0 replies

6 likes

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  • 6 likes

Superuser Contribution How to add friends on spotify

So i found my friend on spotify by typing spotify:user:(their username code) and i can see and like their playlists but there is no button to add them and see what they are listening to. Any tips?

Newbie

So i found my friend on spotify by typing spotify:user:(their username code) and i can see and like their playlists but there is no button to add them and see what they are listening to. Any tips?

Alfredo

Roadie

6078 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Like button from radio

If you press the like (heart) button in the app the song gets added to your libary. When your listening from your Daily Mix. But it doesnt do that if you are doing it from the lock screen and thats really annoying

Newbie

If you press the like (heart) button in the app the song gets added to your libary. When your listening from your Daily Mix.  But it doesnt do that if you are doing it from the lock screen and ...

310 Views

0 replies

0 likes

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Spotify deleting my downloads

Hi!:)So spotify recently deleted all of my downloaded songs, and if I try to download them again, it sais I can't, because I can only have downloaded songs for 3 device at once..but I only use my spoify on my phone, not any other device.

Regular

Hi!:) So spotify recently deleted all of my downloaded songs, and if I try to download them again, it sais I can't, because I can only have downloaded songs for 3 device at once..but I only use my s...

rozsnyaizsofia

Regular

911 Views

1 replies

0 likes

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Superuser Contribution Downladed music disappears after rebooting

Sup dear community, I am using Spotify Premium with my Family. Everyone is able to use the download function without any issues. If I download something and it is done, it disappears if I do restart my phone - every single time. Could someone show me...

Newbie

Sup dear community,   I am using Spotify Premium with my Family. Everyone is able to use the download function without any issues. If I download something and it is done, it disappears if I do...

Alfredo

Roadie

553 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Google Chrome casting app keeps skipping songs

This never happened. I went to a station and when I shuffled music the songs don't play and it slipped after 1 second. This is while I was casting. Not doing it while on my phone.

Newbie

This never happened. I went to a station and when I shuffled music the songs don't play and it slipped after 1 second. This is while I was casting. Not doing it while on my phone.

407 Views

0 replies

0 likes

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Save my mixtape offline request

Hello,I find it is a big minus, that I cannot save My Mixtape playlists offline, it makes Spotify almost useless, because my internet connection outside is limited and the main reason I bought Spotify premium is for outside use.

Casual Listener

Hello, I find it is a big minus, that I cannot save My Mixtape playlists offline, it makes Spotify almost useless, because my internet connection outside is limited and the main reason I bought Spot...

amaru7

Casual Listener

874 Views

2 replies

0 likes

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Deleting songd problems

Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really listen to the main playlist often. But I could never fi...

Casual Listener

Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really list...

phan_times

Community Legend

373 Views

1 replies

0 likes

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  • 1 replies
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Deleting songs problem

Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really listen to the main playlist often. But I could never fi...

Casual Listener

Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really list...

417 Views

0 replies

0 likes

  • 417 Views
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Cant open family account on spotify

I downloed spotify for android on israel region and i don't have the option to get the family package that avalible on U.S.

Newbie

I downloed spotify for android on israel region and i don't have the option to get the family package that avalible on U.S.

346 Views

0 replies

0 likes

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Solved!! No Radio Option on my Spotify App

I keep trying to find the radio button on my app, I have a Samsung Galaxy S9 Plus if that matters, but I do not see it anywhere. The top right only has the gear icon for settings and the bottom has home, search, your playlists, and premium. Am I comp...

Casual Listener

I keep trying to find the radio button on my app, I have a Samsung Galaxy S9 Plus if that matters, but I do not see it anywhere. The top right only has the gear icon for settings and the bottom has h...

_86ib-a95e1i5

Newbie

39246 Views

6 replies

3 likes

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Download Without Using Data

I just bought spotify because I would like to listen to my music without wifi and mostly, without going over my data limit. I was hoping that it was across the app, so I could download on my computer and it would show up on my phone, but I guess that...

Newbie

I just bought spotify because I would like to listen to my music without wifi and mostly, without going over my data limit. I was hoping that it was across the app, so I could download on my computer...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes