Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • HerrDok
  • Newbie
  • 6956 Views
  • 38 replies
  • 16 likes
  • 6956 Views
  • 38 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861857 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861857 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22631 Views
  • 3 replies
  • 0 likes
  • 22631 Views
  • 3 replies
  • 0 likes

Google Assistant cannot shuffle my Spotify playlist

Hi, I have been attempting to use Google Assistant to shuffle my Spotify playlist for a while now. I know that Google understands my command because when I say "Ok Google, shuffle [name of playlist]", Google Assistant responds "Ok, I'll shuffle your ...

  • Casual Listener
  • Hi,   I have been attempting to use Google Assistant to shuffle my Spotify playlist for a while now. I know that Google understands my command because when I say "Ok Google, shuffle [name of p...
  • mcolosi29
  • Newbie
  • 16873 Views
  • 18 replies
  • 16 likes
  • 16873 Views
  • 18 replies
  • 16 likes

Music continues to play when phone calls made

My phone continues to play music when a phone call come in or is made over Bluetooth in my carVery irritating.

  • Casual Listener
  • My phone continues to play music when a phone call come in or is made over Bluetooth in my car Very irritating.
  • hb94
  • Casual Listener
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wont play more than one song on wifi

This has been an issue since a recent update I beleive, don't really know what to add to be honest... It just cuts soon after the first song is finished, last time it was 7 seconds in.

  • Casual Listener
  • This has been an issue since a recent update I beleive, don't really know what to add to be honest... It just cuts soon after the first song is finished, last time it was 7 seconds in.
  • Leonardo
  • Roadie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Playlist on new phone

I've been using Spotify premium for offline listening for a couple years. I drive for work and I don't have unlimited data, so offline listening is a no brainer. This weekend I'll be upgrading my phone from a Note 4 to a Note 8. If I sign into my acc...

  • Newbie
  • I've been using Spotify premium for offline listening for a couple years. I drive  for work and I don't have unlimited data, so offline listening is a no brainer. This weekend I'll be upgrading ...
  • Leonardo
  • Roadie
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Cant sign is cuz on offline mode

Im in offline mode bought new phone now i cant get on my spotify it asks me to go online mode ?!

  • Newbie
  • Im in offline mode bought new phone now i cant get on my spotify it asks me to go online mode ?!
  • VishalOd
  • Regular
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Playlist not playing properly

On my phone when i press shuffle to play through my playlist it is only playing 3 different artists. I have tried uninstalling and reinstalling but that hasnt worked. Has anyone got any suggestions?

  • Newbie
  • On my phone when i press shuffle to play through my playlist it is only playing 3 different artists. I have tried uninstalling and reinstalling but that hasnt worked. Has anyone got any suggestions? ...
  • AR44
  • Casual Listener
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Spotify continues to play after removing earphones from phone - LG G4

Hi everyone, Don't know if others are having this issue. I got a new Android phone, LG G4, and for some reason whenever I'm playing Spotify either in the background or in the app, it continues to play after I remove the earphones from my phone. Never...

  • Music Fan
  • Hi everyone, Don't know if others are having this issue.    I got a new Android phone, LG G4, and for some reason whenever I'm playing Spotify either in the background or in the app, it c...
  • EarlPurple
  • Roadie
  • 30574 Views
  • 188 replies
  • 26 likes
  • 30574 Views
  • 188 replies
  • 26 likes

Hidden or non-indexed tracks or albums

Hi, I've just come across something odd that I haven't seen before. I read an article about a band called The Scene Is Now, and in particular an album of theirs called 'Tonight We Ride'. At the end of the piece there was an embed of the album from Sp...

  • Visitor
  • Hi, I've just come across something odd that I haven't seen before. I read an article about a band called The Scene Is Now, and in particular an album of theirs called 'Tonight We Ride'. At the end o...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on Android Auto does not work anymore

I have been using Spotify with Android Auto in my 2017 Audi A4 for some time now and despite some minor hickups it was working fine. But for some time now (perhaps the last update from 01/24/2018) Spotify does not work on Android Auto. Any input does...

  • Casual Listener
  • I have been using Spotify with Android Auto in my 2017 Audi A4 for some time now and despite some minor hickups it was working fine.    But for some time now (perhaps the last update from...
  • Joepawlicki
  • Casual Listener
  • 3283 Views
  • 3 replies
  • 1 likes
  • android auto
  • 3283 Views
  • 3 replies
  • 1 likes

Solved!! No me sale opcion de agregar canciones

Hola a todos, solo tengo una duda, es que no me sale la opcion o boton de agregar canciones en mis playlist, les dejo una imagen donde si sale esta opcion, esta entre aleatorio y descargar.

  • Newbie
  • Hola a todos, solo tengo una duda, es que no me sale la opcion o boton de agregar canciones en mis playlist, les dejo una imagen donde si sale esta opcion, esta entre aleatorio y descargar.
  • TheBrickSlayer
  • Roadie
  • 2258 Views
  • 1 replies
  • 0 likes
  • 2258 Views
  • 1 replies
  • 0 likes

Solved!! Public and collaborative playlist problem

I've created a playlist that i want a bunch of friends to be able to see and add to. I made it public and collaborative but no one can see it. They can see certain playlists that i have but not this one. When I go back into settings for the playlist ...

  • Casual Listener
  • I've created a playlist that i want a bunch of friends to be able to see and add to. I made it public and collaborative but no one can see it. They can see certain playlists that i have but not t...
  • rocketman357
  • Casual Listener
  • 1581 Views
  • 2 replies
  • 0 likes
  • 1581 Views
  • 2 replies
  • 0 likes

Superuser Contribution No me deja reproducir musica descargada

Descargue un album. Aparecen todos las canciones del mismo como descargadas con el simbolo verde, pero cuando me desconecto y quiero escucharlas, solo me deja algunas y las otras no. Ya reinicie el dispositivo, elimine el cache de la app, reinicie la...

  • Casual Listener
  • Descargue un album. Aparecen todos las canciones del mismo como descargadas con el simbolo verde, pero cuando me desconecto y quiero escucharlas, solo me deja algunas y las otras no. Ya reinicie el d...
  • Pauleeto
  • Casual Listener
  • 62101 Views
  • 2 replies
  • 9 likes
  • 62101 Views
  • 2 replies
  • 9 likes

Remove podcasts from main home screen

I want this gone. I opened it today and it just gets in the way of where my usual daily mixes are.I never listen to podcasts, and don't intend on starting now. No interest. To make things worse, one that showed up is called "guys we f*cked". I don't ...

  • Casual Listener
  • I want this gone. I opened it today and it just gets in the way of where my usual daily mixes are. I never listen to podcasts, and don't intend on starting now. No interest.   To make things ...
  • user-removed
  • Not applicable
  • 3486 Views
  • 2 replies
  • 15 likes
  • 3486 Views
  • 2 replies
  • 15 likes

Comment supprimer un appareil ?

Bonjour,J'aimerais supprimer un appareil. J'aimerais seulement pouvoir écouter sur mon téléphone et non pas sur d'autres haut-parleur. Comment est-ce que je fais ?

  • Newbie
  • Bonjour, J'aimerais supprimer un appareil. J'aimerais seulement pouvoir écouter sur mon téléphone et non pas sur d'autres haut-parleur. Comment est-ce que je fais ?  
  • osornios
  • Spotify Star
  • 98913 Views
  • 8 replies
  • 0 likes
  • 98913 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music is taking up to much space on my andriod HELP

I want to speak to someone. My music is using too much storage space on my android. I want all my music but need to know how to not have it taking up so much space. I'd need be how to undownload for offline but not delete the playlist/songs. I've bee...

  • Visitor
  • I want to speak to someone. My music is using too much storage space on my android. I want all my music but need to know how to not have it taking up so much space. I'd need be how to undownload for ...
  • Bowwow
  • Newbie
  • 1782 Views
  • 3 replies
  • 0 likes
  • 1782 Views
  • 3 replies
  • 0 likes

Friend Feed Mobile App Andriod

Please implement Friend Feed to Android App! Im sure its not that hard thing to do, Im going to travel soon and I´d love to see what my followers listen to. Thanks

  • Newbie
  • Please implement Friend Feed to Android App! Im sure its not that hard thing to do, Im going to travel soon and I´d love to see what my followers listen to. Thanks
  • 263 Views
  • 0 replies
  • 1 likes
  • 263 Views
  • 0 replies
  • 1 likes

Superuser Contribution Slow Speed/Velocidad Lenta

Hello, I'm having trouble downloading songs to my mobile devices iPod, Amazon Fire tablet and android phones. When I try to download my main library (1550+ songs) in extreme quality, it took literally ages for it to download. I know my speed is not a...

  • Casual Listener
  • Hello, I'm having trouble downloading songs to my mobile devices iPod, Amazon Fire tablet and android phones. When I try to download my main library (1550+ songs) in extreme quality, it took literall...
  • Jaselvd
  • Newbie
  • 4292 Views
  • 2 replies
  • 0 likes
  • 4292 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Facebook error, LG G6, android 8.1.

On my LG G6 i get a facebook error (worked on 7.1.2 before i updated to 8.1).Facebook says try again later, spotify says facebook error has occured.On my Xperia X also running android 8.1 it works fine, i can also login on desktop and laptop.Uninstal...

  • Casual Listener
  • On my LG G6 i get a facebook error (worked on 7.1.2 before i updated to 8.1). Facebook says try again later, spotify says facebook error has occured. On my Xperia X also running android 8.1 it work...
  • Aimee_T
  • Roadie
  • 1096 Views
  • 1 replies
  • 0 likes
  • Login
  • 1096 Views
  • 1 replies
  • 0 likes

Trouble logging in with Facebook

Im trying to login using my Facebook account like I always do and it won't let me, says "Facebook error had occurred" what is going on?! Tried everything ik to do.

  • Casual Listener
  • Im trying to login using my Facebook account like I always do and it won't let me, says "Facebook error had occurred" what is going on?! Tried everything ik to do.
  • user-removed
  • Not applicable
  • 553 Views
  • 5 replies
  • 1 likes
  • 553 Views
  • 5 replies
  • 1 likes

Downloaded Songs on Desktop, How to Move to Phone SD?

Is there a simple way to achieve this? The download pipe on my workstation is quick so syncing/downloading songs is cakewalk.Downloading that much on my phone is a joke.Can I just copy the spotifycache from the desktop to the SD card on the phone in ...

  • Casual Listener
  • Is there a simple way to achieve this? The download pipe on my workstation is quick so syncing/downloading songs is cakewalk. Downloading that much on my phone is a joke. Can I just copy the sp...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes