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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107350 Views

26 replies

3 likes

  • 107350 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217258 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571332 Views

79 replies

3 likes

  • 571332 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470728 Views

577 replies

40 likes

Account
Free
  • 470728 Views
  • 577 replies
  • 40 likes

I can't download spotify on Ibasso DX200 (android 6)

I have visited spotify.com and download spotify by browser in ibasso DAP. Downloading can't start?Anyone help?

Newbie

I have visited spotify.com and download spotify by browser in ibasso DAP. Downloading can't start? Anyone help?

Joe

Community Legend

1245 Views

1 replies

0 likes

  • 1245 Views
  • 1 replies
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Podcast stopped playing on Mobile but can play on desktop

I was listening to spotify:show:72cVljR6gfw5yiVUDMo6g3 on mobile while I drove into school and had gotten nearly 1/3rd of the way through the series. ONe day a couple weeks ago, I could not see the podcast in my history on mobile, could not play it, ...

Casual Listener

I was listening to spotify:show:72cVljR6gfw5yiVUDMo6g3 on mobile while I drove into school and had gotten nearly 1/3rd of the way through the series. ONe day a couple weeks ago, I could not see the p...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

PLAY QUEUE BUTTON

The queue button has disappeared so canot access queue at all.anyone alse having that problem?

Regular

The queue button has disappeared so canot access queue at all. anyone alse having that problem?

upthedale

Regular

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Chromecast playback is louder and bass drop volume

Hello! Recently I connected spotify to my chromecast, First thing I noticed was louder playback than from youtube or other applications and when bass is present, volume is decreased a lot. It's not tv's issue, neither speakers. when i play directly t...

Newbie

Hello! Recently I connected spotify to my chromecast, First thing I noticed was louder playback than from youtube or other applications and when bass is present, volume is decreased a lot. It's not t...

960 Views

0 replies

1 likes

  • 960 Views
  • 0 replies
  • 1 likes

login

When my phone did an update it logged me out of my account and now when i try to log back in its says please go online and connect to spotify. Im not sure what to do from this point

Newbie

When my phone did an update it logged me out of my account and now when i try to log back in its says please go online and connect to spotify. Im not sure what to do from this point 

353 Views

0 replies

0 likes

  • 353 Views
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Spotify icon notification

Hello, in the spotify icon there's a numer 1, as I have a notification, how can I remove it?

Newbie

Hello, in the spotify icon there's a numer 1, as I have a notification, how can I remove it?

374 Views

0 replies

0 likes

  • 374 Views
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Spotify Premium does not play songs longer than 6-10 seconds

I am hating spotify right now as I have a premium subsription. I cleaned cache, re-downloaded all songs, app, clean slight and everything. Logged in - out and changed password etc.. my spotify does not work.no matter what I do. and I am in Turkey and...

Visitor

I am hating spotify right now as I have a premium subsription. I cleaned cache, re-downloaded all songs, app, clean slight and everything. Logged in - out and changed password etc.. my spotify does n...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Unkown user in 'Connect to a device'

Hi there,I believe someone has compromised my account recently. There is an unkown iPhone in 'Connect to a device' with random playlists suddenly appearing. Can someone from the support team help me out? My current login method is Facebook so I'm una...

Newbie

Hi there, I believe someone has compromised my account recently. There is an unkown iPhone in 'Connect to a device' with random playlists suddenly appearing. Can someone from the support team help m...

311 Views

0 replies

1 likes

  • 311 Views
  • 0 replies
  • 1 likes

Add Huawei Lockscreen Notification Permission

Hi,Spotify control not work on huawei devices. Please add lockscreen notification permission like Deezer music app. Deezer music app lockscreen control works perfect, but Spotify does not.Screenshots are in Turkish. "Durum çubuğu" = Notification pane...

Newbie

Hi, Spotify control not work on huawei devices. Please add lockscreen notification permission like Deezer music app. Deezer music app lockscreen control works perfect, but Spotify does not. Screens...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
  • 0 likes

Random volume changes

I'm running Android Nougat on a Moto X Style. When I play Spotify through the device speakers, the playback randomly shifts volume - starting normal, going very quiet, suddenly loud then quiet again. This only happens with Spotify playback: other aud...

Newbie

I'm running Android Nougat on a Moto X Style. When I play Spotify through the device speakers, the playback randomly shifts volume - starting normal, going very quiet, suddenly loud then quiet again....

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
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Couple Issues, Will Spotify Address?

I've seen some of this in other threads, but the main one is 105 messages and seems to have strayed off into solutions that don't work. 1) Will Spotify allow turning off automatic start/play of music when a Bluetooth device connects? If I stop playba...

Newbie

I've seen some of this in other threads, but the main one is 105 messages and seems to have strayed off into solutions that don't work.   1) Will Spotify allow turning off automatic start/play...

393 Views

0 replies

0 likes

  • 393 Views
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Abbonamento

Ho creato un buono con 18 app, ho già fatto tutti i procedimenti e l'ho riscattato, ma l'abbonamento non funziona, cosa faccio?

Newbie

Ho creato un buono con 18 app, ho già fatto tutti i procedimenti e l'ho riscattato, ma l'abbonamento non funziona, cosa faccio?

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
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Spotify keeps pausing every 10 seconds

For the last few weeks, Spotify has been pausing on its own a lot. It's happening more and more often and now it happens every like ten seconds and it's making it unusable. I don't know how to get it to stop doing that.

Newbie

For the last few weeks, Spotify has been pausing on its own a lot. It's happening more and more often and now it happens every like ten seconds and it's making it unusable. I don't know how to get it...

Nico

Community Legend

1200 Views

1 replies

0 likes

  • 1200 Views
  • 1 replies
  • 0 likes

Adding songs to playlists

Adding songs to playlist has changed to worse than before. The previous wizard (at least in the android app) was the main reason I went premium. I only had to search for one song, and then a great variety of songs were recommended, based on both genr...

Casual Listener

Adding songs to playlist has changed to worse than before. The previous wizard (at least in the android app) was the main reason I went premium. I only had to search for one song, and then a great va...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Login screen on android do NOT display actual login error

If you go abroad, Spotify logs you off after some time. The problem is that mobile phone app on Android does NOT display any errors. Whenever you enter correct login information it just changes Login button into "Logging in...", and after a second it...

Regular

If you go abroad, Spotify logs you off after some time. The problem is that mobile phone app on Android does NOT display any errors. Whenever you enter correct login information it just changes ...

426 Views

0 replies

0 likes

  • 426 Views
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i can't log in

hi everyone i have a big probleme i can't log in on Android i reinstalled the app tried older versions tried with the username there is any error but from it is possible to login from the web app

Newbie

hi everyone i have a big probleme  i can't log in on Android i reinstalled the app tried older versions tried with the username  there is any error but from it is possible to login from t...

povilaspanavas

Regular

1227 Views

6 replies

1 likes

  • 1227 Views
  • 6 replies
  • 1 likes

Crackling/stuttering/laggy playback on Android

Hi, I have some annoying problems with playback from my Android device. With irregular patterns the sound crackles/stutters/lags when I play music and the screen is turned off. Can vary from 1-15 seconds intervalls between stuttering. So far I've not...

Casual Listener

Hi,   I have some annoying problems with playback from my Android device. With irregular patterns the sound crackles/stutters/lags when I play music and the screen is turned off. Can vary from...

darkeval

Casual Listener

32813 Views

18 replies

17 likes

  • 32813 Views
  • 18 replies
  • 17 likes

Repeat and Shuffle gets turned off on Xperia XZ Premium

Hi,For some reason the repeat and shuffle gets turned off whenever i select a new song, doesnt matter if it's in the same list or a new one, this only happens on my Sony Xperia, my samsung Galaxy S5 and S3 doesnt have this problem and my PC doesnt ei...

Newbie

Hi, For some reason the repeat and shuffle gets turned off whenever i select a new song, doesnt matter if it's in the same list or a new one, this only happens on my Sony Xperia, my samsung Galaxy...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Spotify closes when searching

Wonder if anyone can help. Whenever I search a song, my app force closes. I thought it was my device, but I've upgraded my phone and downloaded spotify and I am still having the same issue.

Newbie

Wonder if anyone can help. Whenever I search a song, my app force closes.  I thought it was my device, but I've upgraded my phone and downloaded spotify and I am still having the same issue.&nb...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes