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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195475 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195475 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537015 Views

78 replies

3 likes

  • 537015 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441710 Views

565 replies

37 likes

Account
Free
  • 441710 Views
  • 565 replies
  • 37 likes

Disconnect spotify from Facebook

Hey, so i cant disconnect from Facebook cause i created my spotify With Facebook.I would have to create a new account. But what would be if I would delete my Facebook completely?

Newbie

Hey, so i cant disconnect from Facebook cause i created my spotify With Facebook. I would have to create a new account. But what would be if I would delete my Facebook completely?

MattSuda

Spotify Star

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!! Downloads section in Your Music / Your Library

Hi,A friend of mine just showed to me that he has a “folder“ called downloads on his iPhone. It's missing on my Android device. Can somebody tell my why?Thanks

Visitor

Hi, A friend of mine just showed to me that he has a “folder“ called downloads on his iPhone. It's missing on my Android device. Can somebody tell my why? Thanks

MattSuda

Spotify Star

1393 Views

3 replies

0 likes

  • 1393 Views
  • 3 replies
  • 0 likes

deleted playlists on both my android devices as well as all downloaded music gone

so when looking at both my phone devices today my playlists have all gone and been replaced with an random playlist containing 5 songs I have never heard of. As well as this both devices have been wiped of all the downloaded songs. When logging onto ...

Newbie

so when looking at both my phone devices today my playlists have all gone and been replaced with an random playlist containing 5 songs I have never heard of. As well as this both devices have been wi...

MattSuda

Spotify Star

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Album wont show up in the album tab, but songs do appear in the songs section

So, I have this album (CDCC by La Fouine, used to be available in Spotify but not anymore) whose files I have downloaded in my cell phone. They work correctly in google play music, but i personally prefer spotify. i tried to import them to the app, b...

Casual Listener

So, I have this album (CDCC by La Fouine, used to be available in Spotify but not anymore) whose files I have downloaded in my cell phone. They work correctly in google play music, but i personally p...

Joe

Community Legend

764 Views

2 replies

0 likes

  • 764 Views
  • 2 replies
  • 0 likes

Not aviable music

Hey Guys! Sorry for my bad english but i've a question The artist Capital Bra has upload two new songs, ever one hear this but I can't find it. Only in the 'Top 50 Germany' but then this songs are grey... here a screenshot pls help me... I'll hear th...

Casual Listener

Hey Guys! Sorry for my bad english but i've a question😅 The artist Capital Bra has upload two new songs, ever one hear this but I can't find it. Only in the 'Top 50 Germany' but then this songs are ...

HerAkowo

Casual Listener

1147 Views

4 replies

1 likes

  • 1147 Views
  • 4 replies
  • 1 likes

Missing the collaborative playlist feature

My galaxy note 3 phone seems to have a different version of the spotify app installed and is missing the collaborative playlist feature. When I tap the menu on the playlist it's not an option. Am I in the wrong place?

Newbie

My galaxy note 3 phone seems to have a different version of the spotify app installed and is missing the collaborative playlist feature.  When I tap the menu on the playlist it's not an option. ...

MattSuda

Spotify Star

1685 Views

2 replies

0 likes

  • 1685 Views
  • 2 replies
  • 0 likes

Can't make playlist collaborative

Hey there, Trying to make a collaborative playlist with friends. I followed instructions but their is no make collaborative option where it is supposed to be. Any ideas? Attached screenshot of options menu for reference

Newbie

Hey there,   Trying to make a collaborative playlist with friends. I followed instructions but their is no make collaborative option where it is supposed to be.  Any ideas?   Attac...

MattSuda

Spotify Star

2372 Views

1 replies

0 likes

  • 2372 Views
  • 1 replies
  • 0 likes

Downloaded Songs

Hello,Can anyone here tell me a way to remove only one song from my songs library?thanks in advance!

Newbie

Hello, Can anyone here tell me a way to remove only one song from my songs library? thanks in advance!

MattSuda

Spotify Star

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

asked to re log in. Now all downloaded music is gone.

the songs are still listed but no longer downloaded. What to do? thanks in advance for your help.

Newbie

the songs are still listed but no longer downloaded. What to do? thanks in advance for your help.

MattSuda

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Google voice control hijacking spotify

My issue - google voice feature is completely hijacking spotify once i plug in the headphones. It's at the point where i can't listen at all because google voice is so out of control it is interrupting itself, skipping tracks, turning volume all the ...

Casual Listener

My issue - google voice  feature is completely hijacking spotify once i plug in the headphones. It's at the point where i can't listen at all because google voice is so out of control it is inte...

ToddsMc

Casual Listener

4411 Views

6 replies

1 likes

  • 4411 Views
  • 6 replies
  • 1 likes

New Releases Section for Followed Artists

I bought a new phone and lost all my spotify playlists. Since it's a separate account it should pull up but it's not. I need a phone customer service rep. Any contact numbers??

Visitor

I bought a new phone and lost all my spotify playlists. Since it's a separate account it should pull up but it's not. I need a phone customer service rep. Any contact numbers??

MattSuda

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Now Playing UI Switches from Modern to Old

When I switch from Young Thug's Anybody to other songs Spotify's new cool Now Playing UI pauses for a second and then switches to old UI. Same happens the other way. It obivously blocks flawless UI experience.

Newbie

When I switch from Young Thug's Anybody to other songs Spotify's new cool Now Playing UI pauses for a second and then switches to old UI. Same happens the other way. It obivously blocks flawless UI e...

MattSuda

Spotify Star

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Release notes or update change log, whatever you want to call them

I see these have been off/on again, can we get them back on again? I understand most large Developers can't seems to be bothered to put them in the Play Store listing, I'm not sure how hard that is, but I really like to see that information somewhere...

Newbie

I see these have been off/on again, can we get them back on again? I understand most large Developers can't seems to be bothered to put them in the Play Store listing, I'm not sure how hard that is, ...

MattSuda

Spotify Star

1879 Views

1 replies

4 likes

  • 1879 Views
  • 1 replies
  • 4 likes

Navigation Bar missing buttons

Hi! So since around a week or so, I'm missing the Browse button, which is kinda upsetting. Anyone else having this problem? My friends don't have this weird looking nav bar. @Spotify - can't you just revert my account settings back to not have to tes...

Newbie

Hi!    So since around a week or so, I'm missing the Browse button, which is kinda upsetting.    Anyone else having this problem?    My friends don't have this wei...

MattSuda

Spotify Star

1105 Views

1 replies

0 likes

  • 1105 Views
  • 1 replies
  • 0 likes

Artwork

Why my artwork is not displaying in fullscreen? 

Newbie

Why my artwork is not displaying in fullscreen? 

MattSuda

Spotify Star

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

"Go online to see menu"

I'm fully connected to the Internet, but when I try to open a menu, it gives me the "Go online to see menu". According to Spotify I have followed their troubleshooting tree, reset my phone, reinstalled Spotify, and all my software/firmware is up to d...

Newbie

I'm fully connected to the Internet, but when I try to open a menu, it gives me the "Go online to see menu". According to Spotify I have followed their troubleshooting tree, reset my phone, reinstall...

Mabrooke

Regular

16977 Views

38 replies

33 likes

Connectivity
  • 16977 Views
  • 38 replies
  • 33 likes

Spotify fecha ao abrir outro app no android 8

Depois de atualizar para o android 8 o spotify começou a fechar sozinho ou ao abrir outro app. Já testei retirar o SD.Já testei reinstalar o app.

Newbie

Depois de atualizar para o android 8 o spotify começou a fechar sozinho ou ao abrir outro app.  Já testei retirar o SD. Já testei reinstalar o app.

931 Views

0 replies

0 likes

  • 931 Views
  • 0 replies
  • 0 likes

Lockscreen

Spotify doesnt show on my lockscreen anymore... tried logging in and out. Reinstalling. And there is no option in notification. Any auggestions. I have a Samsung s6

Casual Listener

Spotify doesnt show on my lockscreen anymore...  tried logging in and out. Reinstalling. And there is no option in notification.   Any auggestions.   I have a Samsung s6  

Jizm89

Casual Listener

916 Views

4 replies

0 likes

  • 916 Views
  • 4 replies
  • 0 likes

¿Si borro la memoria caché se borra la lista de artistas que sigo? Gracias.

Hola, he de borrar caché porque ya llega casi a 5 gigas, pero si lo hago ¿borraré también la lista de artistas que sigo? Gracias!

Casual Listener

Hola, he de borrar caché porque ya llega casi a 5 gigas, pero si lo hago ¿borraré también la lista de artistas que sigo? Gracias! 

1340 Views

0 replies

0 likes

  • 1340 Views
  • 0 replies
  • 0 likes

Problems to login

When I try to login I get a message: "Your current settings are set in offline mode. Connect to Internet in order to connect to Spotify". when I press "connect" I get the message again

Newbie

When I try to login I get a message: "Your current settings are set in offline mode. Connect to Internet in order to connect to Spotify". when I press "connect" I get the message again  

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes