Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35973 Views
64 replies
25 likes

35973 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874105 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874105 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

Unable to resume playback using Google Assistant

Hi! I was wondering if only I have this problem. Basically if I pause Spotify then I'm unable to resume the playback using Google Assistant.If I say "resume" or "continue" then the assistant says "OK" or "alright" but nothing happens. If I for exampl...

AeroZ
Composer
Hi! I was wondering if only I have this problem. Basically if I pause Spotify then I'm unable to resume the playback using Google Assistant. If I say "resume" or "continue" then the assista...
2018-03-28 8:04:40 PM
1049 Views
0 replies
2 likes

1049 Views
0 replies
2 likes

music stops playing randomly :(

Whenever i switch my screen off or am just using my phone normally, Spotify pauses. It's less of a problem when I have headphones in because I can use them to play it again but if I listen to it out loud i have to keep my phone on, which drains the b...

priyar
Newbie
Whenever i switch my screen off or am just using my phone normally, Spotify pauses. It's less of a problem when I have headphones in because I can use them to play it again but if I listen to it out ...
2017-05-21 2:02:27 PM
2018-03-28 7:52:46 PM
RockNRoll_Elvis
Newbie
8542 Views
7 replies
0 likes

8542 Views
7 replies
0 likes

Chromecast devices disappear

A community manager shut down this thread and asked that we post one topic per issue. When you shut down a thread it prevents us from communicating and coordinating the creation of one post per topic. I would have linked to this post so those monitor...

TheStressMachin
Regular
A community manager shut down this thread and asked that we post one topic per issue. When you shut down a thread it prevents us from communicating and coordinating the creation ...
2018-03-28 7:49:27 PM
1091 Views
0 replies
7 likes

1091 Views
0 replies
7 likes

Solved!! Maximum volume too low

Hi there, Could someone help me please? I started listening to Spotify this morning but the volume just went from loud to really low in the space of two seconds and I cannot work out why? I have checked volumes on my phone, on Spotify, uninstalled an...

Will1979
Casual Listener
Hi there, Could someone help me please? I started listening to Spotify this morning but the volume just went from loud to really low in the space of two seconds and I cannot work out...
2014-05-13 8:59:57 PM
2018-03-28 7:35:41 PM
Baroninkjet
Roadie
111591 Views
25 replies
1 likes
volume

111591 Views
25 replies
1 likes

Solved!! Auto download when connected to Wi-Fi

Hi, My Spotiify settings are set to restrict download of offline playlists to Wi-Fi only. Even though all myoffline playlists are already downloaded Spotify now and then starts to download music when connected to Wi-Fi. Since it's not possible to see...

peder2
Regular
Hi, My Spotiify settings are set to restrict download of offline playlists to Wi-Fi only. Even though all myoffline playlists are already downloaded Spotify now and then starts to download m...
2014-11-14 8:20:19 PM
2018-03-28 7:21:10 PM
goldmanjessica
Newbie
5039 Views
4 replies
0 likes

5039 Views
4 replies
0 likes

Android Auto with Spotify in offline mode.

Hi everyone Spotify in offline mode display a error with Android Auto commands.I don't want Spotify use mobile data in the car and i have a lot of playlists that i cannot play with "6 clicks" Thanks

Frodogus
Newbie
Hi everyone Spotify in offline mode display a error with Android Auto commands. I don't want Spotify use mobile data in the car and i have a lot of playlists that i cannot play with "6 clic...
2018-03-04 11:58:52 PM
2018-03-28 6:26:49 PM
plbarter
Casual Listener
3408 Views
3 replies
12 likes
Offline issues

3408 Views
3 replies
12 likes

Disable auto play on Android app?

I have a Samsung Galaxy S3 & occasionally use the Spotify app. Most of the time my bluetooth setting is off, but whenever I do enable it, Spotify automatically begins playing & it's incredibly annoying. Maybe I'm just not looking in the right spot, b...

alboneus
Casual Listener
I have a Samsung Galaxy S3 & occasionally use the Spotify app. Most of the time my bluetooth setting is off, but whenever I do enable it, Spotify automatically begins playing & it's incredibl...
2014-03-31 6:57:48 PM
2018-03-28 4:57:09 PM
vicoboz15
Newbie
122039 Views
105 replies
17 likes

122039 Views
105 replies
17 likes

My playlist wont show all my songs and wont let me play them

My playlist I made has more then 130 songs on it But recently instead of the shuffle button it now has just the play button and i have to go and order of how i added ths aongs no shuffle and also I can't see the bottom half my playlist and I can't pl...

Elainaakatt
Newbie
My playlist I made has more then 130 songs on it But recently instead of the shuffle button it now has just the play button and i have to go and order of how i added ths aongs no shuffle and al...
2018-03-28 6:32:56 AM
2018-03-28 4:13:09 PM
lost_in_light
Casual Listener
488 Views
1 replies
0 likes

488 Views
1 replies
0 likes

Desvincular aplicativo

Eu tinha um telefone celular com o aplucaapli da Spotify nele, me divorciei e o aparelho ficou com a ex. Ocorre que ela tem acesso direto ao aplucatapl é vive mudando das musimús que estou ouvindo de propósito, coisas de ex, comi faco ora desvincular...

AGuedes18
Newbie
Eu tinha um telefone celular com o aplucaapli da Spotify nele, me divorciei e o aparelho ficou com a ex. Ocorre que ela tem acesso direto ao aplucatapl é vive mudando das musimús que estou ouvindo de...
2018-03-26 12:50:01 AM
2018-03-28 2:45:48 PM
Bittencourt
Spotify Star
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

Spotify playlist download location

Hello! First of all I'd like to say I really love the app and always have, but recently I've encountered an issue which really disappointed me. One day, out of nowhere, Spotify decided to log out for me but then when I tried to log back in, an error ...

guillecabrera
Newbie
Hello! First of all I'd like to say I really love the app and always have, but recently I've encountered an issue which really disappointed me. One day, out of nowhere, Spotify decided to log out for...
2018-03-28 2:03:44 PM
320 Views
0 replies
0 likes

320 Views
0 replies
0 likes

Spotify playing at home pauses other media apps on my Android

Recently I've noticed a problem where the Spotify app on my phone pauses other media apps on my Android phone. When I am driving to work, I'll be playing an audiobook via Hoopla or Smart Audiobook player, and it works fine. Then my wife wakes up at h...

bubblegoose121
Newbie
Recently I've noticed a problem where the Spotify app on my phone pauses other media apps on my Android phone. When I am driving to work, I'll be playing an audiobook via Hoopla or Smart Audiobook pl...
2018-03-28 12:52:05 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Solved!! Spotify Connect - Pausing & Sputtering Randomly on Samsung Multiroom R3

Hi guys. I need some help with a Spotify Connect issue. I have a Samsung WAM3500 (Radiant R3) Multiroom Speaker that supports Spotify Connect. It works perfectly when streaming from the Windows 10 Spotify app to the speaker. However, when trying to s...

user-removed
Visitor
Hi guys. I need some help with a Spotify Connect issue. I have a Samsung WAM3500 (Radiant R3) Multiroom Speaker that supports Spotify Connect. It works perfectly when streaming from the Wind...
2018-03-14 5:01:15 PM
2018-03-28 12:43:12 PM
user-removed
Not applicable
1371 Views
1 replies
0 likes

1371 Views
1 replies
0 likes

Solved!! Playlist stops after a while even though it's on repeat

This doesn't happen on iPad however when on Android, my playlist stops even though it's on repeat.

RogueYT
Casual Listener
This doesn't happen on iPad however when on Android, my playlist stops even though it's on repeat.
2017-07-20 2:02:30 PM
2018-03-28 12:19:13 PM
RogueYT
Casual Listener
447 Views
2 replies
0 likes

447 Views
2 replies
0 likes

Volume reduced when Android EQ turned on

I recently came back to Android from iPhone. And there is one horrible problem with the Spotify app: It reduces gain dramatically -- by half or more -- when I switch on equalizer. And this makes volume way too low with my DAC/IEMs. Question: How can ...

Baroninkjet
Roadie
I recently came back to Android from iPhone. And there is one horrible problem with the Spotify app: It reduces gain dramatically -- by half or more -- when I switch on equalizer. And this make...
2018-03-28 11:36:12 AM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

Solved!! Sudden massive background data use

I never use mobile data to stream or download, and yet in the last 4 days Spotify background data has taken 1.2 GB. What is going on!? This needs urgent fix as its costing me money. Screenshot attached. Please help.

Crook108
Casual Listener
I never use mobile data to stream or download, and yet in the last 4 days Spotify background data has taken 1.2 GB. What is going on!? This needs urgent fix as its costing me money. Screenshot attach...
2016-09-09 9:36:44 PM
2018-03-28 9:30:47 AM
lynnba16
Newbie
18224 Views
13 replies
0 likes

18224 Views
13 replies
0 likes

Spotify connect do not work at latest releasers

Spoiler (Highlight to read)I use Spotify since several years and also have a family account. Since the end of last year, I had noticed a behaviour of the Spotify app at Android devices, I haven't seen before.I had trouble with the connection to my Ya...

glagolster
Newbie
I use Spotify since several years and also have a family account. Since the end of last year, I had noticed a behaviour of the Spotify app at Android devices, I haven't seen before. I had trouble ...
2018-03-28 9:14:15 AM
435 Views
0 replies
1 likes

435 Views
0 replies
1 likes

Extreme Quality Downloading Issue

After last update I am unable to download in Extreme Quality. When I select Extreme Quality for streaming and downloading, it switches right back after I start to download. Anybody got the solution? I am using an Android phone

Adron1
Newbie
After last update I am unable to download in Extreme Quality. When I select Extreme Quality for streaming and downloading, it switches right back after I start to download. Anybody got the solution?&...
2018-03-28 7:05:27 AM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Spotify bugs

Every time after logging in and downloading music when closed everything whipes off out of spotify. Any ideas how to overcome this problem cause it realy annoys when you have donwloaded few gb's of music and when you wake up in the morning you see th...

GustasKitra
Newbie
Every time after logging in and downloading music when closed everything whipes off out of spotify. Any ideas how to overcome this problem cause it realy annoys when you have donwloaded few gb's of m...
2018-03-28 5:50:45 AM
483 Views
0 replies
0 likes

483 Views
0 replies
0 likes

Unable to log in

I can't seem to be able to log in into my account. I enter the right email address and password and press log in, the button changes to "logging in" and then switches back to "log in" after a couple of seconds with no error message or anything else. ...

Augustinit
Newbie
I can't seem to be able to log in into my account. I enter the right email address and password and press log in, the button changes to "logging in" and then switches back to "log in" after a couple ...
2018-03-14 7:40:17 PM
2018-03-28 5:07:45 AM
LuxCeleste
Newbie
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Don't have what got in the album

I'm using vietnamese free version of Spotify on Android. I tried playing 宝石の国 ( houseki no kuni) album several times. It's a Japanese anime OST album but i got a bunch of popular Korean songs played instead. When i tried playing this album on the des...

randomguy1998
Newbie
I'm using vietnamese free version of Spotify on Android. I tried playing 宝石の国 ( houseki no kuni) album several times. It's a Japanese anime OST album but i got a bunch of popular Korean songs played ...
2018-03-28 5:02:32 AM
496 Views
0 replies
0 likes

496 Views
0 replies
0 likes

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