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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375646 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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Unable to save to SD card

I can't save to my SD card. It worked for months and then stopped. I don't even have the option to choose my SD card in settings. I started out trying these steps https://community.spotify.com/t5/Android/spotify-doesn-t-save-to-sd-card/m-p/874789#M32...

Casual Listener

I can't save to my SD card. It worked for months and then stopped. I don't even have the option to choose my SD card in settings.    I started out trying these steps https://communit...

koreyk

Casual Listener

496 Views

1 replies

0 likes

Android
save
sd card
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Superuser Contribution Editing my playlist order will not work

Hi, in need of some help. Have read all of the different forms about editing playlist to arrange songs in the order that you want but when I go to edit mine I click on the top right hand corner with the three dots and all it comes up with is sort - n...

Newbie

Hi, in need of some help.   Have read all of the different forms about editing playlist to arrange songs in the order that you want but when I go to edit mine I click on the top right hand cor...

Julian

Moderator

549 Views

1 replies

0 likes

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Espacio de almacenamiento

No entiendo por qué Spotify ocupa 3,58GB de espacio en mi celular si no he bajado las playlists para escucharlas Offline (Cada playlist tiene desactivada la opcion de bajar)... Me pueden ayudar por favor. Necesito liberar ese espacio. Si no es posibl...

Newbie

No entiendo por qué Spotify ocupa 3,58GB de espacio en mi celular si no he bajado las playlists para escucharlas Offline (Cada playlist tiene desactivada la opcion de bajar)... Me pueden ayudar por f...

532 Views

0 replies

0 likes

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Can't log in android

All of a sudden the phone android version is not working (S8 running latest Android version) Log in works fine on the computer, but on the phone it just says logging in for a half of a second and then snaps back to log in screen with the username and...

Casual Listener

All of a sudden the phone android version is not working (S8 running latest Android version)   Log in works fine on the computer, but on the phone it just says logging in for a half of a ...

csafir

Casual Listener

778 Views

3 replies

1 likes

Android
Log-in
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All saved songs are missing.

I have the Galaxy s7. With everything up to date. In the older versions on Spotify I could see all mgmy saved songs by going to my library and clicking songs, and be able to shuffle the music from there, but since the newest update I can't find that ...

Casual Listener

I have the Galaxy s7. With everything up to date.   In the older versions on Spotify I could see all mgmy saved songs by going to my library and clicking songs, and be able to shuffle the musi...

Rachelle_w

Casual Listener

962 Views

2 replies

0 likes

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Data Saver option missing

Is Data Saver coming to free accounts? I've read about the option but I don't see it with the new update.

Newbie

Is Data Saver coming to free accounts?  I've read about the option but I don't see it with the new update.

Joe

Community Legend

1050 Views

1 replies

0 likes

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Using 20 mb of data per song

I thought I would give Spotify a try, and it's burning 20mb of data per 3 min song.Quality is normal, for both streamng and download.This is WAY more than Amazon Music or Pandora uses.Is this normal? If not, is there a way I can fix this?Galaxy S7, S...

Newbie

I thought I would give Spotify a try, and it's burning 20mb of data per 3 min song. Quality is normal, for both streamng and download. This is WAY more than Amazon Music or Pandora uses. Is ...

603 Views

0 replies

0 likes

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Spotify stops playing

One plus 5t - headphones plugged in and Spotify stops after maybe 10 secs? What do I do???

Casual Listener

One plus 5t - headphones plugged in and Spotify stops after maybe 10 secs? What do I do???

Razorjezza

Casual Listener

885 Views

2 replies

0 likes

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Superuser Contribution Can't download offline music

I've been a spotify premium user for a long time now but this is the first time i experience that i cant download music. I have change my phone and deleted all devices and signout everywhere. But still dosen't work. What else can i do to resolve this...

Casual Listener

I've been a spotify premium user for a long time now but this is the first time i experience that i cant download music. I have change my phone and deleted all devices and signout everywhere. But sti...

user-removed

Not applicable

789 Views

4 replies

0 likes

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importar musicas

minha conta não aparece a opção importar musicas e eu sou premium 

Casual Listener

minha conta não aparece a opção importar musicas e eu sou premium 

Bittencourt

Spotify Star

874 Views

7 replies

0 likes

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Songs don't play through

Specific songs don't play on my phone. It pauses before the song starts and I have to press shuffle play in order to get it to work. Once the song starts, it plays for up to 10 seconds before crossfading and skipping to the next song. It only happens...

Newbie

Specific songs don't play on my phone.  It pauses before the song starts and I have to press shuffle play in order to get it to work. Once the song starts, it plays for up to 10 seconds before c...

466 Views

0 replies

0 likes

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Playing all songs of an artist, not in Android???

hi to all Spotify team!i have a problem/question and, i hope to find a solution! i m premium member and, when i try to listen all the discography of an artist, in shufle mode, i can't. I have read and a simiral topic, from an other user, he recived t...

Regular

hi to all Spotify team! i have a problem/question and, i hope to find a solution! i m premium member and, when i try to listen all the discography of an artist, in shufle mode, i can't. I have read ...

theokrommydas

Regular

476 Views

1 replies

0 likes

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Superuser Contribution I have a new notification?

Take a look at the attached Pic please.Why is there a one and why doesnt it go away?I guessed it must be a new notification or such bit it just doesnt want to go away...Its so irritating..

Casual Listener

Take a look at the attached Pic please. Why is there a one and why doesnt it go away? I guessed it must be a new notification or such bit it just doesnt want to go away... Its so irritating..

Chris

Spotify

2449 Views

4 replies

0 likes

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Favori daily mix

Bonjour, hier j'ai utilisé les daily mix et j'ai liké les titres via le menu déroulant dandroid (la ou y'a les notifications) sauf que ça ne sauvegarde pas les titres dans la bibliothèque... alors que si on fait depuis l'application tout marche.. du ...

Newbie

Bonjour, hier j'ai utilisé les daily mix et j'ai liké les titres via le menu déroulant dandroid (la ou y'a les notifications) sauf que ça ne sauvegarde pas les titres dans la bibliothèque... alors qu...

343 Views

0 replies

0 likes

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Play queue has disappeared

The play queue no longer seems to be accessible so I can't tell what tracks are queued. It used to be accessible from the now playing screen, but clicking a track makes the whole screen concern the current track, with no reference to the play queue. ...

Casual Listener

The play queue no longer seems to be accessible so I can't tell what tracks are queued. It used to be accessible from the now playing screen, but clicking a track makes the whole screen concern the c...

429 Views

0 replies

0 likes

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Songs starting part way in

Hi I have had a problem for a while with certain songs starting part way in. I know there's a cross fade on songs, it's not that, I'm talking minutes into a song. My current problem, Groove Armada - My Friend, starts at 1:23 rather than at the start ...

Casual Listener

Hi   I have had a problem for a while with certain songs starting part way in. I know there's a cross fade on songs, it's not that, I'm talking minutes into a song. My current problem, Groove ...

541 Views

0 replies

0 likes

Android
Songs Issues
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Android navigation buttons hidden in landscape mode

When using the new interface in landscape mode on my phone (and phablet in my car), the Android navigation buttons that are normally shown on the right side get hidden. And to make matters worse. Swiping to show them also selects the next track. Plea...

Newbie

When using the new interface in landscape mode on my phone (and phablet in my car), the Android navigation buttons that are normally shown on the right side get hidden. And to make matters worse. Swi...

611 Views

0 replies

0 likes

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Playing Spotify Playlist with NFC

Hi, I looked all over the internet and couldn't find a solution that worked for me.I have android, NFC Tools Pro app. I am trying to play a playlist (shuffle). So far, i was able to launch the playlist with URI task.Now i can't start playing the shuf...

Newbie

Hi,   I looked all over the internet and couldn't find a solution that worked for me. I have android, NFC Tools Pro app.   I am trying to play a playlist (shuffle).   So far, i ...

2957 Views

0 replies

1 likes

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No se encuentra lugar de almacenamiento

Tengo motorola moto g 2gen con android marshmallow. No puedo abrir spotify, dice que no encuentra lugar de almacenamiento. Desinstalo y vuelvo a instalar y nada. Que pasa?

Newbie

Tengo motorola moto g 2gen con android marshmallow. No puedo abrir spotify, dice que no encuentra lugar de almacenamiento. Desinstalo y vuelvo a instalar y nada. Que pasa?

DaniZB

Newbie

4352 Views

7 replies

0 likes

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Unable to resume

Hello, I am unable to resume playing when issuing the command from my wireless headset (Sony WH-1000XM2) to my device (LG G6). Pausing and skipping tracks works, It's just the resume function after pausing that does not function. If I initiate a Goog...

Newbie

Hello,   I am unable to resume playing when issuing the command from my wireless headset (Sony WH-1000XM2) to my device (LG G6). Pausing and skipping tracks works, It's just the resume functio...

456 Views

0 replies

0 likes

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