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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118725 Views

27 replies

4 likes

  • 118725 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239418 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239418 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600253 Views

79 replies

3 likes

  • 600253 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492760 Views

581 replies

42 likes

Account
Free
  • 492760 Views
  • 581 replies
  • 42 likes

Volume Issues New update

With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?! Please fix it!

Regular

With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?!    Please fix it!

Danielsc007

Regular

51489 Views

168 replies

18 likes

  • 51489 Views
  • 168 replies
  • 18 likes

cache cleared

I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any way to cache them all quickly?

Newbie

I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any ...

628 Views

0 replies

0 likes

  • 628 Views
  • 0 replies
  • 0 likes

Spotify breaks when I play Periphery Heavy Heart

Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist while on random shuffle on repeat playlist. At first ...

Newbie

Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist wh...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Solved!! Musicas com som estalando

Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa de som, já que a mesma música toca perfeitamente p...

Casual Listener

Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa...

Bittencourt

Spotify Star

17932 Views

33 replies

3 likes

  • 17932 Views
  • 33 replies
  • 3 likes

Superuser Contribution La app no detecta la conexion wifi

Buenas noches. Tengo la suscripcion Familiar y de movil un android, concretamente un One Plus 3. Mi problema es que la app no detecta la conexion wifi (Movistar). Funciona perfectamente, ya que he probado la misma, con otras plataformas de musica (qu...

Visitor

Buenas noches. Tengo la suscripcion Familiar y de movil un android, concretamente un One Plus 3. Mi problema es que la app no detecta la conexion wifi (Movistar). Funciona perfectamente, ya que he pr...

user-removed

Not applicable

13962 Views

5 replies

3 likes

  • 13962 Views
  • 5 replies
  • 3 likes

Problem of connection

i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?

Newbie

i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

App just deleted almost 400 songs from my library

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to count 2,048 songs(thank god I have a playlist of my ent...

Gig Goer

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to coun...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Problem with SD card storage

Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music library sometimes disappears (as if the music was deleted [not moved] f...

Newbie

Hello,   A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music librar...

784 Views

0 replies

1 likes

Android App
bug report
bugs
Samsung galaxy s8
  • 784 Views
  • 0 replies
  • 1 likes

Run in background / Why ?

Hey everyone, Since the last Spotify update, it runs in the background when open. Normally, I could skip or pause songs from the lock screen, but now the only info that shows up is "Spotify is running in the background"... I have tried deinstalling a...

Visitor

Hey everyone,   Since the last Spotify update, it runs in the background when open.    Normally, I could skip or pause songs from the lock screen, but now the only info that shows ...

648 Views

0 replies

0 likes

  • 648 Views
  • 0 replies
  • 0 likes

"Dislike" button has no effect

I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix. Either: 1) Daily Mix is not updating and/or2) Dislike button does not work What is ha...

Visitor

I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix.   Either:   1) Daily...

user-removed

Not applicable

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Spotify reverting to default settings

Every time my phone goes to sleep my Spotify app will revert to it's default settings, and I have to log back in. All my downloaded music needs downloading again, I have to change the download quality and the cross fade goes back to zero. My playlist...

Casual Listener

Every time my phone goes to sleep my Spotify app will revert to it's default settings, and I have to log back in.  All my downloaded music needs downloading again, I have to change the download ...

Mrfarnow

Casual Listener

2375 Views

2 replies

0 likes

  • 2375 Views
  • 2 replies
  • 0 likes

Displaying a song, refusing to play it.

So, i have just discovered that my spotify will display an explicit song, and refuses to play it. However, it allows me to play any other explicit song? I looked through my settings, and the "allow explicit content" button is on. I still cannot play ...

Newbie

So, i have just discovered that my spotify will display an explicit song, and refuses to play it. However, it allows me to play any other explicit song? I looked through my settings, and the "allow e...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

First song of an album repeats when playing with Connect

Whenever I add an album to my phone through Connect via my computer the first track will always get queued up twice, and most times I won't notice until it starts playing again after it's done the first time around. This isn't a dealbreaker but a mil...

Community Legend

Whenever I add an album to my phone through Connect via my computer the first track will always get queued up twice, and most times I won't notice until it starts playing again after it's done the fi...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Spotify through bluetooth in car not loading entire playlist

I was wondering if anyone else has this issue. After getting a new phone (Pixel 2xl), whenever I play music through spotify in my car, instead of loading the whole playlist, it loads just one song. What I mean is, it'll play the song, and show all th...

Regular

I was wondering if anyone else has this issue. After getting a new phone (Pixel 2xl), whenever I play music through spotify in my car, instead of loading the whole playlist, it loads just one song. W...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Can't fallow artists

I can't fallow artists.if I get back and go again to the artist, they aren't fallowed. I've done a restart, but there is still the same problem

Newbie

I can't fallow artists.if I get back and go again to the artist, they aren't fallowed. I've done a restart, but there is still the same problem

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Downloads suddenly disappearing

My downloads are simply disappearing. I've checked the list of causes that can create the problem, but my device,and SD card are working fine and the app is updated. Every time I try to transfer my songs to the SD card, the downloads immediately are ...

Newbie

My downloads are simply disappearing. I've checked the list of causes that can create the problem, but my device, and SD card are working fine and the app is updated. Every time I try to transfer my...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Is my Discover Weekly playlist ruined forever?

I honestly have no clue why this happened and I would like to know if there's anything I can do to "restore" it somehow. One more thing, I accidentally "banned" one of my favorite artist from one Daily Mix playlist. Once again, anything to be done to...

Casual Listener

I honestly have no clue why this happened and I would like to know if there's anything I can do to "restore" it somehow.   One more thing, I accidentally "banned" one of my favorite artist fro...

535 Views

0 replies

2 likes

  • 535 Views
  • 0 replies
  • 2 likes

App always stops working mid song

For the past few months, my app completely breaks down out of nowhere. It usually (but not always) happens during the first song. I am unable to change or pause the song, and nothing shows up on the interface, just the loading wheel for every screen....

Newbie

For the past few months, my app completely breaks down out of nowhere. It usually (but not always) happens during the first song. I am unable to change or pause the song, and nothing shows up on the ...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes