Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854817 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854817 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20498 Views
  • 3 replies
  • 0 likes
  • 20498 Views
  • 3 replies
  • 0 likes

Keeps stopping and skipping songs

So I'm listenin to a podcast when it keeps stopping and then goes to a random episode, so I thought mathe it's just the podcast not working so I try listening to music (Rupual) and again it keeps stopping and starting and also it keeps skipping song....

  • Newbie
  • So I'm listenin to a podcast when it keeps stopping and then goes to a random episode, so I thought mathe it's just the podcast not working so I try listening to music (Rupual) and again it keeps sto...
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

Android Auto Offline Mode

The latest update for Android broke Android Auto. Before I was able to listen to my local library while Spotify is in Offline Mode but now since the update it just shows me a screen on my head unit that says Spotify is in Offline Mode, connect to the...

  • Newbie
  • The latest update for Android broke Android Auto. Before I was able to listen to my local library while Spotify is in Offline Mode but now since the update it just shows me a screen on my head unit t...
  • mark_irl
  • Newbie
  • 1085 Views
  • 1 replies
  • 2 likes
  • 1085 Views
  • 1 replies
  • 2 likes

Solved!! Spotify Connect & Yamaha Reciever problems - See the device but cannot connect.

I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware.When I try to connect spotify using the Android APP, I see the device but cannot conect to it. What are the steps you took to get to the error/issue? 1. I star a so...

  • Regular
  • I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware. When I try to connect spotify using the Android APP, I see the device but cannot conect to it.   What ...
  • Gab76
  • Casual Listener
  • 128619 Views
  • 126 replies
  • 3 likes
  • 128619 Views
  • 126 replies
  • 3 likes

switching country

hello spotifymy parents are divorced and i currently live with my mom in the Netherlands. My dad lives in the USA and he bought a family account. I cannot log in on that family account because i cannot change my country.please help me

  • Newbie
  • hello spotify my parents are divorced and i currently live with my mom in the Netherlands. My dad lives in the USA and he bought a family account. I cannot log in on that family account because i ca...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

No 'Edit' button on the Playlist Options for rearranging songs and deleted songs

Whenever I want to rearrange the songs on the playlist. I can't because there is no edit button to rearrange the songs. I press the 3-dotted button and it comes up with no 'edit' button. I even used the 3-dotted button on the songs themselves and the...

  • Newbie
  • Whenever I want to rearrange the songs on the playlist. I can't because there is no edit button to rearrange the songs. I press the 3-dotted button and it comes up with no 'edit' button. I even used ...
  • phate0472
  • Regular
  • 1804 Views
  • 2 replies
  • 1 likes
  • 1804 Views
  • 2 replies
  • 1 likes

Shuffle all songs

Why am I unable to shuffle all songs, it seems to just choose the top 50-100 songs in whatever category i choose to organize my songs by. i.e. if I am ordering them by title, then I will only be shuffling amongst songs with a title starting with 'A'

  • Newbie
  • Why am I unable to shuffle all songs, it seems to just choose the top 50-100 songs in whatever category i choose to organize my songs by. i.e. if I am ordering them by title, then I will only be shuf...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Saved albums losing half the songs

I have a library of downloaded albums for offline play. Today as well as in the past i have lost half of my downloaded material. For example the album "the greatest generation" by the wonder years is still showing that it is downloaded but half of th...

  • Newbie
  • I have a library of downloaded albums for offline play. Today as well as in the past i have lost half of my downloaded material. For example the album "the greatest generation" by the wonder years is...
  • Duckman13
  • Newbie
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Problema con modo offline y loggin

Tenia Spotify loggeado en cuenta premium en modo offline, reinicie mi mobil (Moto G4 Plus) y cuando volvi a ejecutar Spotify cerro la sesion y no me deja loggearme, mostrando un mensaje de: Tu configuracion esta en modo offline, mostrando 2 opciones,...

  • Newbie
  • Tenia Spotify loggeado en cuenta premium en modo offline, reinicie mi mobil (Moto G4 Plus) y cuando volvi a ejecutar Spotify cerro la sesion y no me deja loggearme, mostrando un mensaje de: Tu config...
  • 517 Views
  • 0 replies
  • 1 likes
  • 517 Views
  • 0 replies
  • 1 likes

Is there an option to disable the "Behind the Lyrics" while keeping regular lyrics enabled?

I love that they added genius lyrics to the mobile app but I can only see them half the time since it's taking the time to tell me about the song.Is there any way to just see the lyrics? I've been looking for months. Thanks

  • Newbie
  • I love that they added genius lyrics to the mobile app but I can only see them half the time since it's taking the time to tell me about the song. Is there any way to just see the lyrics? I've been ...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Media volume constantly resets to middle of slider

When I adjust the volume in the Android app, it will revert back to the middle of the slider each new track or advertisement. The result is only being able to listen at the desired volume level for a couple minutes at a time, and then having to readj...

  • Newbie
  • When I adjust the volume in the Android app, it will revert back to the middle of the slider each new track or advertisement. The result is only being able to listen at the desired volume level for a...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Logging on

My phone updated last night while my Spotify was set to offline and now when I try to log in, it tells me I need to be online. How do I get back in to my account??

  • Newbie
  • My phone updated last night while my Spotify was set to offline and now when I try to log in, it tells me I need to be online. How do I get back in to my account??
  • 159 Views
  • 0 replies
  • 1 likes
  • 159 Views
  • 0 replies
  • 1 likes

[BUG] Android Auto list length: playlist, artists, songs list are cropped.

Hi, i've just bought a car with Android auto and using Spotify while driving is really great! Unfortunately there is a problem: if I try to navigate Playlist, artists, songs, etc every list is cropped at more or less 10 elements. This is a very annoy...

  • Casual Listener
  • Hi,  i've just bought a car with Android auto and using Spotify while driving is really great!  Unfortunately there is a problem: if I try to navigate Playlist, artists, songs, etc every l...
  • pgclosie
  • Newbie
  • 825 Views
  • 2 replies
  • 0 likes
  • 825 Views
  • 2 replies
  • 0 likes

Superuser Contribution Help I got my account b

How do I get back into my account and get on my premium

  • Casual Listener
  • How do I get back into my account and get on my premium
  • Melody
  • Community Manager
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Full albums not appearing

I woke up this morning to find that suddenly many of my saved albums only had a few songs saved if I accessed them through my library. If I search I can get the whole album, but only a small, seemingly random selection will save to my phone.

  • Newbie
  • I woke up this morning to find that suddenly many of my saved albums only had a few songs saved if I accessed them through my library. If I search I can get the whole album, but only a small, seeming...
  • 772 Views
  • 0 replies
  • 0 likes
  • 772 Views
  • 0 replies
  • 0 likes

Solved!! download playlist to chromebook

i can download my playlists to my android phone, but not to my chromebook? I can't find the option to do so anywhere, could someone guide me please?

  • Music Fan
  • i can download my playlists to my android phone, but not to my chromebook?  I can't find the option to do so anywhere, could someone guide me please?
  • Locusdestroyer
  • Newbie
  • 34258 Views
  • 12 replies
  • 7 likes
  • 34258 Views
  • 12 replies
  • 7 likes

Spotify Connect Playlist 100 song limit

Hi, there seems to be a problem with spotify connect where playing a playlist of songs that has more than 100 songs trims the playlist to 100 songs on the connected device. This has lasted for a last few Android versions and a few of Windows desktop ...

  • Casual Listener
  • Hi,   there seems to be a problem with spotify connect where playing a playlist of songs that has more than 100 songs trims the playlist to 100 songs on the connected device. This has lasted f...
  • Arigoud
  • Music Fan
  • 5392 Views
  • 5 replies
  • 25 likes
  • 5392 Views
  • 5 replies
  • 25 likes

Downloading takes too much time.

Im trying to download a few songs but it takes forever to do so. It took about 3 mins for each song. My wifi connection is strong and stable but it still downloads extremely slowly.

  • Newbie
  • Im trying to download a few songs but it takes forever to do so. It took about 3 mins for each song. My wifi connection is strong and stable but it still downloads extremely slowly.
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

I delete the downloaded lists but no space is freed in the memory ... any solution?

Hello everyone, I have a premium account and a lot of downloaded music. The problem is that when I delete some album or list, it does not release any space in the micro sd ... Does anyone miss it? Does anyone have a solution? thank you very much

  • Casual Listener
  • Hello everyone, I have a premium account and a lot of downloaded music. The problem is that when I delete some album or list, it does not release any space in the micro sd ... Does anyone miss it? Do...
  • vavaiaro
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

download problem

Hey, whenever I use spotify where my net connection isn't so strong nothing will load, but the main problem is that when I close and open spotify again it removes all of my downloads except playlist.

  • Newbie
  • Hey, whenever I use spotify where my net connection isn't so strong nothing will load, but the main problem is that when I close and open spotify again it removes all of my downloads except playlist.
  • Kauo
  • Casual Listener
  • 195 Views
  • 1 replies
  • 1 likes
  • 195 Views
  • 1 replies
  • 1 likes

Can't Open The Album Pages,Please help

All functions work well, except album page.When I try to open it ,it says "Sorry something went wrong . That didn't work.Please have another go."Internet connection works well.This problem began at yesterday.

  • Newbie
  • All functions work well, except album page.When I try to open it ,it says "Sorry something went wrong . That didn't work.Please have another go."Internet connection works well.This problem began at y...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes