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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396879 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8483 Views

0 replies

7 likes

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Widget

Whenever I close the application in the drawer the widget deletes the song that was playing. I think it's a shame because I really like the cover art of my favorite artists' albums. I would love that even terminating the app in any way the album cove...

Visitor

Whenever I close the application in the drawer the widget deletes the song that was playing. I think it's a shame because I really like the cover art of my favorite artists' albums. I would love that...

349 Views

0 replies

0 likes

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Samsung Gear Support - IconX earbuds

Does Spotify allows me to download music to and play from IconX earbuds? I have been trying to download music to my Gear IconX to no avail. IF not, does anyone know which streaming program allows music to be downloaded or sync with external HD on Sam...

Newbie

Does Spotify allows me to download music to and play from IconX earbuds?  I have been trying to download music to my Gear IconX to no avail.  IF not, does anyone know which streaming progra...

Mechabjornis

Casual Listener

33882 Views

26 replies

5 likes

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Solved!! Android phone and tracks keep pausing/stopping

I am on an S8 and have Spotify premium. Since the update yesterday(24th april) the music keeps pausing/stopping and I can find no reason for it. I have tried logging out, reinstalling and still the same. Tried all the forums, thought it was some batt...

Casual Listener

I am on an S8 and have Spotify premium. Since the update yesterday(24th april) the music keeps pausing/stopping and I can find no reason for it. I have tried logging out, reinstalling and still the s...

Misssarahblue

Casual Listener

16243 Views

2 replies

2 likes

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Disabling full screen artwork on the lockscreen

Is this even a possible? Back when I was using an iPhone, the artwork showed up in a small box (I can endure that) but on Android devices (currently OnePlus 5T) the situation is like this (check the attached file). Spotify just replaces my lockscreen...

Newbie

Is this even a possible? Back when I was using an iPhone, the artwork showed up in a small box (I can endure that) but on Android devices (currently OnePlus 5T) the situation is like this (check the ...

1055 Views

0 replies

3 likes

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2 devices 1 account

My wife has Spotify premium on her phone but when I log into her account on my phone it's not premium, it's still the free version. We don't play music at the same time but we don't like to use the same account. How do I have Spotify premium on more ...

Visitor

My wife has Spotify premium on her phone but when I log into her account on my phone it's not premium, it's still the free version. We don't play music at the same time but we don't like to use the s...

Nico

Community Legend

515 Views

1 replies

0 likes

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Poor sound

Hi i hope someone can help me i am having a problum with the sound going up and down when i use spotify on my android phone any help would be great thank you.

Newbie

Hi i hope someone can help me i am having a problum with the sound going up and down when i use spotify on my android phone any help would be great thank you.

310 Views

0 replies

0 likes

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Implement an actual shuffle function

Shuffle isn't much of a shuffle if it plays your songs in the EXACT SAME ORDER EVERY TIME. Shuffle needs to reset its play order so it plays songs in playlists randomly vs. the same order every time.

Newbie

Shuffle isn't much of a shuffle if it plays your songs in the EXACT SAME ORDER EVERY TIME.  Shuffle needs to reset its play order so it plays songs in playlists randomly vs. the same order every...

LukeStevo

Newbie

466 Views

1 replies

1 likes

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Downloading new songs added to a playlist

I play my Spotify music by going to the playlist of all my favourite/chosen songs. I'm guessing it's a playlist on its own created by me clicking on the plus sign of a song to add it to my songs? The other day I signed up for premium and then downloa...

Newbie

I play my Spotify music by going to the playlist of all my favourite/chosen songs. I'm guessing it's a playlist on its own created by me clicking on the plus sign of a song to add it to my songs? The...

2265 Views

0 replies

1 likes

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Spotify no longer appearing on lock screen

Hi, I had to reset my password last night on my laptop. This morning I've had to log in again on my phone and now Spotify is not appearing on my lock screen or on the notifications bar at the top of my phone. I'm on a moto g 4, android v 7.0. ive che...

Newbie

Hi,   I had to reset my password last night on my laptop. This morning I've had to log in again on my phone and now Spotify is not appearing on my lock screen or on the notifications bar at th...

534 Views

0 replies

0 likes

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Solved!! I haven't deleted one of my playlists and i cant find it anywhere

A few minutes ago i was about to listen to music from my playlist, but i didn't find the playlist from anywhere. What does this mean... I haven't deleted it and earlier today it worked normally and i listened music from that playlist. Im very sad rog...

Casual Listener

A few minutes ago i was about to listen to music from my playlist, but i didn't find the playlist from anywhere. What does this mean... I haven't deleted it and earlier today it worked normally and i...

cultoftheplaty

Newbie

748 Views

1 replies

0 likes

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Unable to save to SD card

I can't save to my SD card. It worked for months and then stopped. I don't even have the option to choose my SD card in settings. I started out trying these steps https://community.spotify.com/t5/Android/spotify-doesn-t-save-to-sd-card/m-p/874789#M32...

Casual Listener

I can't save to my SD card. It worked for months and then stopped. I don't even have the option to choose my SD card in settings.    I started out trying these steps https://communit...

koreyk

Casual Listener

534 Views

1 replies

0 likes

Android
save
sd card
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Superuser Contribution Editing my playlist order will not work

Hi, in need of some help. Have read all of the different forms about editing playlist to arrange songs in the order that you want but when I go to edit mine I click on the top right hand corner with the three dots and all it comes up with is sort - n...

Newbie

Hi, in need of some help.   Have read all of the different forms about editing playlist to arrange songs in the order that you want but when I go to edit mine I click on the top right hand cor...

Julian

Moderator

564 Views

1 replies

0 likes

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Espacio de almacenamiento

No entiendo por qué Spotify ocupa 3,58GB de espacio en mi celular si no he bajado las playlists para escucharlas Offline (Cada playlist tiene desactivada la opcion de bajar)... Me pueden ayudar por favor. Necesito liberar ese espacio. Si no es posibl...

Newbie

No entiendo por qué Spotify ocupa 3,58GB de espacio en mi celular si no he bajado las playlists para escucharlas Offline (Cada playlist tiene desactivada la opcion de bajar)... Me pueden ayudar por f...

552 Views

0 replies

0 likes

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Can't log in android

All of a sudden the phone android version is not working (S8 running latest Android version) Log in works fine on the computer, but on the phone it just says logging in for a half of a second and then snaps back to log in screen with the username and...

Casual Listener

All of a sudden the phone android version is not working (S8 running latest Android version)   Log in works fine on the computer, but on the phone it just says logging in for a half of a ...

csafir

Casual Listener

811 Views

3 replies

1 likes

Android
Log-in
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All saved songs are missing.

I have the Galaxy s7. With everything up to date. In the older versions on Spotify I could see all mgmy saved songs by going to my library and clicking songs, and be able to shuffle the music from there, but since the newest update I can't find that ...

Casual Listener

I have the Galaxy s7. With everything up to date.   In the older versions on Spotify I could see all mgmy saved songs by going to my library and clicking songs, and be able to shuffle the musi...

Rachelle_w

Casual Listener

1002 Views

2 replies

0 likes

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Data Saver option missing

Is Data Saver coming to free accounts? I've read about the option but I don't see it with the new update.

Newbie

Is Data Saver coming to free accounts?  I've read about the option but I don't see it with the new update.

Joe

Community Legend

1078 Views

1 replies

0 likes

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Using 20 mb of data per song

I thought I would give Spotify a try, and it's burning 20mb of data per 3 min song.Quality is normal, for both streamng and download.This is WAY more than Amazon Music or Pandora uses.Is this normal? If not, is there a way I can fix this?Galaxy S7, S...

Newbie

I thought I would give Spotify a try, and it's burning 20mb of data per 3 min song. Quality is normal, for both streamng and download. This is WAY more than Amazon Music or Pandora uses. Is ...

633 Views

0 replies

0 likes

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Spotify stops playing

One plus 5t - headphones plugged in and Spotify stops after maybe 10 secs? What do I do???

Casual Listener

One plus 5t - headphones plugged in and Spotify stops after maybe 10 secs? What do I do???

Razorjezza

Casual Listener

915 Views

2 replies

0 likes

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Superuser Contribution Can't download offline music

I've been a spotify premium user for a long time now but this is the first time i experience that i cant download music. I have change my phone and deleted all devices and signout everywhere. But still dosen't work. What else can i do to resolve this...

Casual Listener

I've been a spotify premium user for a long time now but this is the first time i experience that i cant download music. I have change my phone and deleted all devices and signout everywhere. But sti...

user-removed

Not applicable

832 Views

4 replies

0 likes

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importar musicas

minha conta não aparece a opção importar musicas e eu sou premium 

Casual Listener

minha conta não aparece a opção importar musicas e eu sou premium 

Bittencourt

Spotify Star

928 Views

7 replies

0 likes

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