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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394362 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8375 Views

0 replies

7 likes

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My spotify stops playing when I connect my Meizu to radio with jack 3.5!

Hello,I have this problme and it´s gonna make me crazy! I used to plugged my phone (Meizu M2 mini) to the car radio with the jack connection, but the spotify stops. Can anyone help me please?Thanks

Newbie

Hello, I have this problme and it´s gonna make me crazy! I used to plugged my phone (Meizu M2 mini) to the car radio with the jack connection, but the spotify stops.  Can anyone help me pl...

432 Views

0 replies

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Re: Recently played artists not updating

Last update erases my 5 gyga songs files. Made me so mad. On top, the possibility to save my music in memory card has disappeared, I just can do it in the phone's intermal memory which is impossible due to space matters, what on earth has happened???...

Newbie

Last update erases my 5 gyga songs files. Made me so mad. On top, the possibility to save my music in memory card has disappeared, I just can do it in the phone's intermal memory which is impossible ...

Djmanx3

Casual Listener

421 Views

1 replies

0 likes

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incorrect sorting podcast episodes

Hi all, since today my podcast is available on Spotify.https://open.spotify.com/show/76MEZewHkzFsYF5OGUqv5pUnfortunately it exists an issue with episode sorting in the android app (v8.4.50.644).The sorting from old to new is correct, but the sorting ...

Casual Listener

Hi all,   since today my podcast is available on Spotify. https://open.spotify.com/show/76MEZewHkzFsYF5OGUqv5p Unfortunately it exists an issue with episode sorting in th...

DonMariachiRock

Casual Listener

356 Views

1 replies

0 likes

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In den Einstellungen keine Speicher Wahl vorhanden

Also ich habe eine 64GB Speicherkarte in meinem Smartphone drin und will die Musik von Spotify auf die SD Karte übertragen, da mein interner Speicher langsam voll wird. Aber die Kategorie 'Speicher' finde ich in meinen Einstellungen nicht, was kann i...

Newbie

Also ich habe eine 64GB Speicherkarte in meinem Smartphone drin und will die Musik von Spotify auf die SD Karte übertragen, da mein interner Speicher langsam voll wird. Aber die Kategorie 'Speicher' ...

hoffa4

Casual Listener

4158 Views

4 replies

0 likes

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Premium not transferring to new phone.

I have changed to a new phone. After the app was installed I logged in. All of my music is there but my premium subscription isn't. It still works on my old phone but can't get it to work on the new phone. This is after logging out of my old phone. S...

Casual Listener

I have changed to a new phone. After the app was installed I logged in. All of my music is there but my premium subscription isn't. It still works on my old phone but can't get it to work on the new ...

Mickybb

Casual Listener

508 Views

1 replies

0 likes

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Downloaded songs stored in external memory unplayable

Im running an android v6.0.1. and im having a problem with the recent update/s. Previously they have a storage option where we can chose where songs would be stored. After updating, the option is gone and decides to create its main folder on my poor ...

Newbie

Im running an android v6.0.1. and im having a problem with the recent update/s. Previously they have a storage option where we can chose where songs would be stored. After updating, the option is gon...

476 Views

0 replies

0 likes

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Solved!! Subscription cancelled

Well, that's my subscription cancelled! If it aint working, I aint paying. Shame because I've been a paying user since the early days, but while users are still paying, there doesn't seem to be any motivation to improve the service. Vote with your wa...

Casual Listener

Well, that's my subscription cancelled!   If it aint working, I aint paying.   Shame because I've been a paying user since the early days, but while users are still paying, there doesn'...

Misstina73

Newbie

17421 Views

51 replies

28 likes

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Can't skip when casting

When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other devices and click on my TV. And then I cannot skip...

Casual Listener

When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other...

1167009324

Newbie

1345 Views

4 replies

1 likes

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Superuser Contribution BUG!? Cannot start playlist using the filter bar

OK, that problem sounds very stupid but I don't get it. What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the playlist is an endless loop of just this one song. Additional ta...

Regular

OK, that problem sounds very stupid but I don't get it.   What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the...

Bäär

Regular

543 Views

2 replies

0 likes

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Using a smartwatch to remote spotify

Hi, I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost and I saw that some of android smartwatch don't support spot...

Newbie

Hi,   I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost ...

424 Views

0 replies

0 likes

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Android notification control

On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone how to keep this from happening?

Newbie

On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone h...

350 Views

0 replies

1 likes

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The new update on Android

Am I the only one who absolutely hates the new update.You can't listen to saved songs, the whole app is now way more complicated.You can't even look at the songs in your playlist.Please help

Newbie

Am I the only one who absolutely hates the new update. You can't listen to saved songs, the whole app is now way more complicated. You can't even look at the songs in your playlist. Please help &...

JakeAdams

Newbie

1821 Views

2 replies

4 likes

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Album art missing on local files

When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?

Visitor

When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?

287 Views

0 replies

0 likes

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Spotify stops when using Polar A370 heart rate monitor

Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, but closing the app and turning headphones off and on usually ...

Newbie

Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor   Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, bu...

703 Views

0 replies

0 likes

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explicit content button

I would like the option to remove the (report explicit content) button.I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to remove this button should up to the user.btw love spot...

Newbie

I would like the option to remove the (report explicit content) button. I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to ...

348 Views

0 replies

0 likes

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Offline downloads stuck at 0%

Hi, I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)". Things I've tried:- Switching WiFi networks- Removing the cache- Reinstalling the app- Removing all offline devices from the account page All w...

Visitor

Hi,   I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)".   Things I've tried: - Switching WiFi networks - Removing the cache - Rei...

user-removed

Not applicable

699 Views

1 replies

0 likes

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Spotify does not work in my Moto M

I'm trying to use Spotify on my Moto M but whe I try to play a song it does not work, the only thing that appears is the name of the song and the pause button but id does not reproduce the song.

Newbie

I'm trying to use Spotify on my Moto M but whe I try to play a song it does not work, the only thing that appears is the name of the song and the pause button but id does not reproduce the song.

Nico

Community Legend

420 Views

1 replies

0 likes

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I cant login to my samsung app

Hi all, I can't Login to my app account. I live in India at the moment so i tried to change the "country" from UK to India but i cant. The only option i can sellect is UK. Thanks in advance

Newbie

Hi all,    I can't Login to my app account. I live in India at the moment so i tried to change the "country" from UK to India but i cant. The only option i can sellect is UK.  &nbsp...

MattSuda

Spotify Star

404 Views

1 replies

0 likes

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Spotify freezes/stops playing music randomly on Google Pixel 2

Just switched to Pixel 2. Spotify would randomly skip songs or freeze. I've tried to reinstall twice and nothing seems to work. How do I fix this issue?

Newbie

Just switched to Pixel 2. Spotify would randomly skip songs or freeze. I've tried to reinstall twice and nothing seems to work. How do I fix this issue?

709 Views

0 replies

1 likes

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Equalizer for Android

What happened to the Equalizer since the last Android update. Seems to be gone. Chatted with Spotify expert who told be to reinstall. Same issue after reinstall. Did it move?

Newbie

What happened to the Equalizer since the last Android update.  Seems to be gone.  Chatted with Spotify expert who told be to reinstall.  Same issue after reinstall.  Did it m...

364 Views

0 replies

0 likes

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