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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111252 Views

26 replies

3 likes

  • 111252 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223809 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223809 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581033 Views

79 replies

3 likes

  • 581033 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478375 Views

577 replies

40 likes

Account
Free
  • 478375 Views
  • 577 replies
  • 40 likes

Some Playlists Not Shuffling Correctly on Android Only

A couple of days ago I updated my phone's Spotify app, and ever since the update Shuffle Play has not been working correctly. Here are the details of the problem:One of my playlists (All The Songs!, embedded below) is stuck only shuffling the first 9...

Regular

A couple of days ago I updated my phone's Spotify app, and ever since the update Shuffle Play has not been working correctly.  Here are the details of the problem: One of my playlists (Al...

The_Gorm

Casual Listener

6367 Views

11 replies

2 likes

Android
shuffle
  • 6367 Views
  • 11 replies
  • 2 likes

Audio Settings

I'm on a Samsung Galaxy S7.The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I was able to use it for...idk, ever since it appeared, or close atleast. I have looked on google but no relatively easy r...

Casual Listener

I'm on a Samsung Galaxy S7. The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I was able to use it for...idk, ever since it appeared, or close atle...

696 Views

0 replies

0 likes

Audio Effects
Greyed
Premium
Volume Control
  • 696 Views
  • 0 replies
  • 0 likes

432hz Option pls

Hi i Need a Option vor Hear Musik from Spotify in 432hz or a App to tune all Output from phone in 432hz Hi brauche eine Option um Musik in Spotify in 432hz zu hören. Oder eine Option um den gesamten Output in 432hz umzustellen.

Newbie

Hi i Need a Option vor Hear Musik from Spotify in 432hz or a App to tune all Output from phone in 432hz   Hi brauche eine Option um Musik in Spotify in 432hz zu hören. Oder eine Option um den ...

755 Views

0 replies

3 likes

  • 755 Views
  • 0 replies
  • 3 likes

Spotify deja de reconocer la SD luego de unos minutos

Spotify deja de reconocerme la SD luego de unos minutos luego de bajar algunas canciones, pensé que podía ser un problema de mi equipo pero voy a la configuración de Android y la tarjeta sigue ahí y puedo usarla con normalidad.Después de descargar al...

Newbie

Spotify deja de reconocerme la SD luego de unos minutos luego de bajar algunas canciones, pensé que podía ser un problema de mi equipo pero voy a la configuración de Android y la tarjeta sigue ahí y ...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
  • 0 likes

Spotify reverting back to the previous version

I have spotify free on a Galaxy s8, yesterday it finally updated to the new free version (with playlists where u can choose whatever without shuffling), but today I went on spotify and it had reverted back to the old version. Why did this happen?

Newbie

I have spotify free on a Galaxy s8, yesterday it finally updated to the new free version (with playlists where u can choose whatever without shuffling), but today I went on spotify and it had reverte...

732 Views

0 replies

0 likes

  • 732 Views
  • 0 replies
  • 0 likes

Podcasts restarts from beginning for no reason

I've started listening to a lot of podcasts in Spotify the last few months. Sometimes I have to pause the podcast for a few minutes because life, and when i want to resume, it starts over from the beginning. This is completely ruining podcasts in spo...

Regular

I've started listening to a lot of podcasts in Spotify the last few months.   Sometimes I have to pause the podcast for a few minutes because life, and when i want to resume, it starts over fr...

1243 Views

0 replies

9 likes

Podcasts
  • 1243 Views
  • 0 replies
  • 9 likes

Playlist shuffle not working

Hi,So I have this playlist containing only songs from my 2 favorite artists (let's call them artist1 and artist2). The playlist contains about 45 songs from artist1 and 60 songs from artist2, so pretty even. The shuffle function used to work great, b...

Newbie

Hi, So I have this playlist containing only songs from my 2 favorite artists (let's call them artist1 and artist2). The playlist contains about 45 songs from artist1 and 60 songs from artist2, so pr...

667 Views

0 replies

3 likes

shuffle
  • 667 Views
  • 0 replies
  • 3 likes

Playlist: Shuffle turns off after selecting songs

I'm on the latest beta version (8.4.53.690 armv7). On previous versions, if shuffle is enabled and you select any song shuffle will stay enabled. However, in this version, shuffle turns off when another song is selected. Is this intentional or a bug?

Newbie

I'm on the latest beta version (8.4.53.690 armv7). On previous versions, if shuffle is enabled and you select any song shuffle will stay enabled.   However, in this version, shuffle turns off ...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Spotify suddenly logout on Android - cannot reconnect

Hi, I want to report an issue that really made me angry.I have Spotify Premium and have been using it for years. I have several playlists on my account, and several songs downloaded for offline listening during travelling.Last week, when I was travel...

Casual Listener

Hi, I want to report an issue that really made me angry. I have Spotify Premium and have been using it for years. I have several playlists on my account, and several songs downloaded for offline lis...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Spotfiy keeps playing while phone is ringing on adroid mi6

Spotfiy keeps playing while phone is ringing on adroid mi6. I want to stop spotify when phone is ringing but it happens when phone in vibration. How can i fix that

Newbie

Spotfiy keeps playing while phone is ringing on adroid mi6. I want to stop spotify when phone is ringing but it happens when phone in vibration. How can i fix that

Joe

Community Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Spotify wants to download already downloaded playlist - there is no space

I recently had to log in to Spotify on my mobile phone (Android Galaxy S2, OS 4.2). I already have all the songs downloaded on my external SD, but Spotify wants to download them again and finds out there is no space. I have problems with my internal ...

Casual Listener

I recently had to log in to Spotify on my mobile phone (Android Galaxy S2, OS 4.2). I already have all the songs downloaded on my external SD, but Spotify wants to download them again and finds out t...

Joe

Community Legend

815 Views

3 replies

0 likes

  • 815 Views
  • 3 replies
  • 0 likes

Potential bug?

I use spotify all the time, every day. I'm a premium user and i recommend the app to everyone, but i noticed something since the most recent update that is bothering me.If i'm playing music or a podcast from seemingly any source (saved or playlists o...

Newbie

I use spotify all the time, every day. I'm a premium user and i recommend the app to everyone, but i noticed something since the most recent update that is bothering me. If i'm playing music or a po...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

SCROBBLE NOT FINISHING, PLZ HELP

Hello!!When i play a song on my phone you can see that it scrobbles on my monitor. When the song is finished on my phone it does not show that i have scrobbled the song i just listened to. I just shows the new song that comes onIt works totally fine ...

Newbie

Hello!! When i play a song on my phone you can see that it scrobbles on my monitor. When the song is finished on my phone it does not show that i have scrobbled the song i just listened to. I just s...

Joe

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Music Playback (Bug?)

It has been a while as a Premium user and I have been able to use every feature available such as playing any song and downloading your own music. 2 days ago I have encountered an issue specifically for local files saved from my Android Phone. The lo...

Casual Listener

It has been a while as a Premium user and I have been able to use every feature available such as playing any song and downloading your own music. 2 days ago I have encountered an issue specifically ...

Joe

Community Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

can i only hear explicit versions?

Hi there! I dont want to hear the edited version of songs, I only want to hear the original (sometimes explicit) versions. when I looked at "settings" I couldnt find the explicit option. what can be done?

Newbie

Hi there!  I dont want to hear the edited version of songs, I only want to hear the original (sometimes explicit) versions. when I looked at "settings" I couldnt find the explicit option. what ...

emilyxo

Regular

977 Views

1 replies

0 likes

  • 977 Views
  • 1 replies
  • 0 likes

Accident!

Hi guys, I accidently used a Gift Code for a wrong e-mail. Is it possible to retrograde it?

Newbie

Hi guys, I accidently used a Gift Code for a wrong e-mail. Is it possible to retrograde it?

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Solved!! Scrobbles appear on last.fm during play then vanish

I noticed today that when I play a track on Android it appears on last.fm as "scrobbling now" but when the track is finished the scrobble vanishes on last.fm and isn't registered. This doesn't happen from the desktop client. I tried switching offline...

Roadie

I noticed today that when I play a track on Android it appears on last.fm as "scrobbling now" but when the track is finished the scrobble vanishes on last.fm and isn't registered. This doesn't happen...

raacampbell

Roadie

1457 Views

4 replies

1 likes

  • 1457 Views
  • 4 replies
  • 1 likes

Solved!! Local files on Android won't skip to center of song

Recently I've been listening to a lot of audiobooks on my phone by downloading the local files from my computer. Unfortunately today I tried to jump back into the middle of a book and the app won't let me on iPhone or android. I can listen to the boo...

Casual Listener

Recently I've been listening to a lot of audiobooks on my phone by downloading the local files from my computer. Unfortunately today I tried to jump back into the middle of a book and the app won't l...

Hyteluk

Casual Listener

1784 Views

3 replies

4 likes

local files
  • 1784 Views
  • 3 replies
  • 4 likes

Tracks skipping a second after phone turns on or off

This happens every single time. The act of pressing the power button, or even the screen turning on from a notification causes the track on spotify to skip ahead a second or two. I tried reinstalling entirely, tried on different networks, different p...

Casual Listener

This happens every single time. The act of pressing the power button, or even the screen turning on from a notification causes the track on spotify to skip ahead a second or two. I tried reinstalling...

xtrasurs

Casual Listener

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problemas con las canciones descargadas

Hace unos dias descargue todas las canciones de mi biblioteca pero cuando pongo el modo offline o no tengo conexion las canciones no se reproducen y me dice que no estan disponibles. La musica la baje a traves de wifi, desbincule mis dispositivos off...

Casual Listener

Hace unos dias descargue todas las canciones de mi biblioteca pero cuando pongo el modo offline o no tengo conexion las canciones no se reproducen y me dice que no estan...

vnm07

Newbie

22771 Views

3 replies

0 likes

  • 22771 Views
  • 3 replies
  • 0 likes