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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify playlist download location

Hello! First of all I'd like to say I really love the app and always have, but recently I've encountered an issue which really disappointed me. One day, out of nowhere, Spotify decided to log out for me but then when I tried to log back in, an error ...

Newbie

Hello! First of all I'd like to say I really love the app and always have, but recently I've encountered an issue which really disappointed me. One day, out of nowhere, Spotify decided to log out for...

436 Views

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Spotify playing at home pauses other media apps on my Android

Recently I've noticed a problem where the Spotify app on my phone pauses other media apps on my Android phone. When I am driving to work, I'll be playing an audiobook via Hoopla or Smart Audiobook player, and it works fine. Then my wife wakes up at h...

Newbie

Recently I've noticed a problem where the Spotify app on my phone pauses other media apps on my Android phone. When I am driving to work, I'll be playing an audiobook via Hoopla or Smart Audiobook pl...

375 Views

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Normalize volume causes quality reset

Hello!Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets. For example, we can change "streaming" to high and "download" to extreme. After that, we need to switch on "Normalize volume". S...

Casual Listener

Hello! Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets.   For example, we can change "streaming" to high and "download" to e...

WoWgAmR

Casual Listener

1483 Views

3 replies

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Volume reduced when Android EQ turned on

I recently came back to Android from iPhone. And there is one horrible problem with the Spotify app: It reduces gain dramatically -- by half or more -- when I switch on equalizer. And this makes volume way too low with my DAC/IEMs. Question: How can ...

Roadie

I recently came back to Android from iPhone. And there is one horrible problem with the Spotify app: It reduces gain dramatically -- by half or more --  when I switch on equalizer. And this make...

375 Views

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Spotify connect do not work at latest releasers

Spoiler (Highlight to read)I use Spotify since several years and also have a family account. Since the end of last year, I had noticed a behaviour of the Spotify app at Android devices, I haven't seen before.I had trouble with the connection to my Ya...

Newbie

I use Spotify since several years and also have a family account. Since the end of last year, I had noticed a behaviour of the Spotify app at Android devices, I haven't seen before. I had trouble ...

561 Views

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1 likes

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Extreme Quality Downloading Issue

After last update I am unable to download in Extreme Quality. When I select Extreme Quality for streaming and downloading, it switches right back after I start to download. Anybody got the solution? I am using an Android phone

Newbie

After last update I am unable to download in Extreme Quality. When I select Extreme Quality for streaming and downloading, it switches right back after I start to download. Anybody got the solution?&...

369 Views

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My playlist wont show all my songs and wont let me play them

My playlist I made has more then 130 songs on it But recently instead of the shuffle button it now has just the play button and i have to go and order of how i added ths aongs no shuffle and also I can't see the bottom half my playlist and I can't pl...

Newbie

My playlist I made has more then 130 songs on it  But recently instead of the shuffle button it now has just the play button and i have to go and order of how i added ths aongs no shuffle and al...

lost_in_light

Casual Listener

644 Views

1 replies

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Spotify bugs

Every time after logging in and downloading music when closed everything whipes off out of spotify. Any ideas how to overcome this problem cause it realy annoys when you have donwloaded few gb's of music and when you wake up in the morning you see th...

Newbie

Every time after logging in and downloading music when closed everything whipes off out of spotify. Any ideas how to overcome this problem cause it realy annoys when you have donwloaded few gb's of m...

605 Views

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Don't have what got in the album

I'm using vietnamese free version of Spotify on Android. I tried playing 宝石の国 ( houseki no kuni) album several times. It's a Japanese anime OST album but i got a bunch of popular Korean songs played instead. When i tried playing this album on the des...

Newbie

I'm using vietnamese free version of Spotify on Android. I tried playing 宝石の国 ( houseki no kuni) album several times. It's a Japanese anime OST album but i got a bunch of popular Korean songs played ...

574 Views

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Spotify doesn't save place in podcasts

I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast episode, listen for a while (e.g. my commute to work), then pu...

Newbie

I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast e...

xyster311

Newbie

2993 Views

1 replies

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Android/Spotify stops after about half a song when outside app

I have had this problem for ages, uninstalling and reinstalling, clearing data, updating doesn't work. Spotify plays fine on lock screen and in app, but when outside of the app (Sony Xperia on Android) it stops halfway through the song. When I go bac...

Newbie

I have had this problem for ages, uninstalling and reinstalling, clearing data, updating doesn't work.  Spotify plays fine on lock screen and in app, but when outside of the app (Sony Xperia on ...

385 Views

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Shuffle plays the same tracks

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I play individual albums and tracks. I dont suppose t...

Roadie

I often use the shuffle function on all songs, but it always seems to churn through the same tracks each time. There are over 3500 tracks on my all music, and some i never hear. I reaslise this as I ...

Mithachu

Casual Listener

465 Views

1 replies

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Search bug

Hello Guys.My problem is very simple.I have my playlist sorted like this for example:1. Adelle Hello 2. Sunrise avenue Lifesaver Now if I go and search for a track in my playlists let's say sorry from Justin Bieber and I click on this song it always ...

Visitor

Hello Guys. My problem is very simple. I have my playlist sorted like this for example: 1. Adelle Hello  2. Sunrise avenue Lifesaver   Now if I  go and search for a track in my p...

Mauricio936

Regular

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2 replies

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Grey songs on Android, not on Mac

Hi, many many songs in several playlistst are grey on my Android but white on the desktop app. So I CAN play them form the desktop but CAN NOT play them from the phone. Deleted the app and installed again, reset the Cache and Data but nothing solves ...

Casual Listener

Hi, many many songs in several playlistst are grey on my Android but white on the desktop app. So I CAN play them form the desktop but CAN NOT play them from the phone. Deleted the app and installed ...

fpd5

Casual Listener

879 Views

2 replies

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Is there any way to see all songs by an artist on android?

For example, I'd like to see all songs by the band "Yes" so I can't just search for yes and click "see all songs" because there are too many bands that also have that word in their name. I feel like I should be able to get to a list and then have sor...

Casual Listener

For example, I'd like to see all songs by the band "Yes" so I can't just search for yes and click "see all songs" because there are too many bands that also have that word in their name.   I f...

x01

Casual Listener

561 Views

2 replies

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Shuffle and Cycle Automatically disabled when I select a song from a playlist

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled. When I turn them on again and then choose to play another from the playlist, shuffle and cycle would then be disabled again. It happens after I ...

Casual Listener

Every time I play a song in the playlist, the shuffle and cycle function would automatically be disabled.  When I turn them on again and then choose to play another from the playlist, shuffle an...

Jacquelinehowe

Composer

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3 replies

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Loop/Repeat Discover Playlist

I cannot find the loop (repeat playlist indefinitely) button anymore when listening to Spotify Discover. How can I set the Discover playlist to loop? I can set other playlists to loop OK, but listening to Discover the controls have disappeared!

Newbie

I cannot find the loop (repeat playlist indefinitely) button anymore when listening to Spotify Discover.   How can I set the Discover playlist to loop? I can set other playlists to loop OK, bu...

Redalert

Regular

1679 Views

1 replies

1 likes

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Se cambia la calidad automáticamente

Hola!Resulta que desde hace mucho tiempo, por alguna razón, las configuraciones de calidad se modifican automáticamente.He actualizado y desinstalado la app y hasta formateado el teléfono para mejor rendimiento y sigue igual.Es decir: la calidad de d...

Regular

Hola! Resulta que desde hace mucho tiempo, por alguna razón, las configuraciones de calidad se modifican automáticamente. He actualizado y desinstalado la app y hasta formateado el teléfono para me...

576 Views

0 replies

2 likes

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Solved!! Spotify Connect Issues

I'm having issues connecting to Spotify Connect from my S8+ to my computer or to my Bluetooth speaker since the latest update. It worked before but now it says connecting for a long period without fully connecting and then disconnects. I've logged ou...

Casual Listener

I'm having issues connecting to Spotify Connect from my S8+ to my computer or to my Bluetooth speaker since the latest update. It worked before but now it says connecting for a long period without fu...

sajayi88

Casual Listener

1076 Views

2 replies

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Previous/back button for lock screen (Android)

Ho un huawei gr3 e non posso cambiare canzone dal blocco schermo, come posso fare?

Newbie

Ho un huawei gr3 e non posso cambiare canzone dal blocco schermo, come posso fare?

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