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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203110 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203110 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548109 Views

78 replies

3 likes

  • 548109 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455802 Views

571 replies

38 likes

Account
Free
  • 455802 Views
  • 571 replies
  • 38 likes

Cache memory

If I delete my cache memory, do I also delete the artist list? Thank you!

Casual Listener

If I delete my cache memory, do I also delete the artist list? Thank you! 

_M-I-K-I_

Composer

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Streaming quality randomly switches to automatic

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of nowhere even if I have an excellent connection. How do...

Regular

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of now...

Joe

Community Legend

1153 Views

3 replies

1 likes

  • 1153 Views
  • 3 replies
  • 1 likes

How to find a music that was being played by Spotify at a specific moment in time?

Is it possible to find a music from a playlist that was being played by Spotify at a specific moment in time? During the birth of my son, the doctor ran a playlist. I know the day and time of his birth so I would like to find which music was being pl...

Casual Listener

Is it possible to find a music from a playlist that was being played by Spotify at a specific moment in time? During the birth of my son, the doctor ran a playlist. I know the day and time of hi...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

No tengo la opción "almacenamiento"

Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X PlayAndroid 6.0.1Spotify versión 8.4.52.812 armV7Y mi memoria externa...

Casual Listener

Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X Play Android 6.0....

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

I couldnt delete my using records in the desktop that ı used before

Spoiler (Highlight to read)When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?

Newbie

When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

No puedo reproducir videos

Tengo Spotify Premium y cada vez que trato de reproducir un video dice que Falló la reproduccioreproducción

Newbie

Tengo Spotify Premium y cada vez que trato de reproducir un video dice que Falló la reproduccioreproducción 

2234 Views

0 replies

10 likes

  • 2234 Views
  • 0 replies
  • 10 likes

Audio mutes on Android 8.0.0 update while streaming BT over UConnect in Dodge

My Sony Xperia Xz compact recently updated to Android 8.0.0. The day I received this update, Spotify Stopped streaming over Bluetooth audio properly in my truck (Ram 2500 with UConnect 3.0 factory audio system). The audio randomly "mutes" mid-song on...

Newbie

My Sony Xperia Xz compact recently updated to Android 8.0.0.  The day I received this update, Spotify Stopped streaming over Bluetooth audio properly in my truck (Ram 2500 with UConnect 3.0 fact...

Palodiuss

Newbie

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Full screen album cover for playlists

Is it possible to have full size image for all playlists? I tried all settings but no luck. The full size image is just a nice newer look than in use to.

Newbie

Is it possible to have full size image for all playlists? I tried all settings but no luck. The full size image is just a nice newer look than in use to.

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

It says "there's no space on this device" but there IS...

You can see in the attached screenshots that Spotify won't download any songs, giving me an error message that there's no space left on the device. But there's tons of space.

Casual Listener

You can see in the attached screenshots that Spotify won't download any songs, giving me an error message that there's no space left on the device. But there's tons of space.

happilyfreckled

Casual Listener

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Playback paused close to end of songs

When songs get towards 2-5 seconds from the end, the track gets automatically paused. This may have happened once on desktop (I'm not sure though) but certainly happens consistently on my phone.I've already tried a soft reboot, reinstalling Spotify a...

Newbie

When songs get towards 2-5 seconds from the end, the track gets automatically paused. This may have happened once on desktop (I'm not sure though) but certainly happens consistently on my phone. I'v...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Albums saved from desktop don't appear as saved on phone

Albums saved from the desktop version aren't appearing as saved on my phone. When I save an album using the desktop version, the album will appear in the saved list on my phone. But when I open the album, the app tells me that the album isn't saved a...

Visitor

Albums saved from the desktop version aren't appearing as saved on my phone. When I save an album using the desktop version, the album will appear in the saved list on my phone. But when I ...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Daily Mix stays the same

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician it just changes back when I start up spotify again...

Casual Listener

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician...

605 Views

0 replies

0 likes

  • 605 Views
  • 0 replies
  • 0 likes

Can't play videos

Hi, I'm from Italy and recently found out that some songs have exclusive videos on the app but I can't find the videos section in the explore tab

Newbie

Hi, I'm from Italy and recently found out that some songs have exclusive videos on the app but I can't find the videos section in the explore tab

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Solved!! Play Saved Artist, and other songs play...

So, for my example I have a list of artists saved and songs for each, example Tracy Lawrence (21 songs). I get in the car and select artist, shuffle (and repeat) and after a random number of songs I get 2-3 other artist songs. Sometimes it will retur...

Casual Listener

So, for my example I have a list of artists saved and songs for each, example Tracy Lawrence (21 songs).  I get in the car and select artist, shuffle (and repeat) and after a random number of so...

soulkeeper

Casual Listener

753 Views

2 replies

1 likes

  • 753 Views
  • 2 replies
  • 1 likes

Default device

Hi, Is there any way to set a default device in the spotify app (on android)?Now I have to select it any time (devices available) I startup Spotify... Thanks !

Casual Listener

Hi,   Is there any way to set a default device in the spotify app (on android)? Now I have to select it any time (devices available) I startup Spotify...   Thanks !

997 Views

0 replies

11 likes

  • 997 Views
  • 0 replies
  • 11 likes

Steering wheel control

I have a 2012 Polo with steering controls, a 1+5 running android 8.1 and i am unable to get the steering controls working or display the songs on my radio... Disconnected and reconnectedRe-installed the spotify app...checked all settings are enabled....

Newbie

I have a 2012 Polo with steering controls, a 1+5 running android 8.1 and i am unable to get the steering controls working or display the songs on my radio...  Disconnected and reconnected Re-i...

698 Views

0 replies

0 likes

  • 698 Views
  • 0 replies
  • 0 likes

User id

if I'm using Spotify on my cell phone and I'm logged in with facebook. How can I see my user id?

Newbie

if I'm using Spotify on my cell phone and I'm logged in with facebook. How can I see my user id?

osornios

Spotify Star

16485 Views

1 replies

1 likes

Android
phone
user id and password
  • 16485 Views
  • 1 replies
  • 1 likes

Bug

I can't follow or unfollow artists

Casual Listener

I can't follow or unfollow artists

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes

Spotify does not automatically start connecting to bluetooth

I recently got a new android phone. My previous phone was on lollipop, my new phone is on oreo. Whenever I would jump into the car with my old phone and turn bluetooth on my radio it would connect very quickly and start playing a song / song be pause...

Regular

I recently got a new android phone. My previous phone was on lollipop, my new phone is on oreo. Whenever I would jump into the car with my old phone and turn bluetooth on my radio it would connect ve...

746 Views

0 replies

0 likes

  • 746 Views
  • 0 replies
  • 0 likes

Solved!! Loud start to song

The beginning of each song is really loud then it normalizes to the correct volume. It's very quick, but very annoying for each song. Happens to any Bluetooth device I'm connected to. Is there a fix for this?

Regular

The beginning of each song is really loud then it normalizes to the correct volume. It's very quick, but very annoying for each song. Happens to any Bluetooth device I'm connected to. Is there a fix ...

ejparchment

Regular

5889 Views

2 replies

1 likes

Loud start to song
  • 5889 Views
  • 2 replies
  • 1 likes