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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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No se puede reproducir dos veces una canción.

Tengo cuenta premium y cuando quiero reproducir la misma cancion cuando esta termine (repetir una y otra, y otra vez), no está la opción.

Newbie

Tengo cuenta premium y cuando quiero reproducir la misma cancion cuando esta termine (repetir una y otra, y otra vez), no está la opción. 

969 Views

0 replies

2 likes

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Can't play one specific song

Hey, I can't play one certain song, my playlist is new and when I added the song a couple hours ago I could listen to that specific song? Its available and is able to download and everything. But when I try to press it nothing happens and when I put ...

Casual Listener

Hey, I can't play one certain song, my playlist is new and when I added the song a couple hours ago I could listen to that specific song? Its available and is able to download and everything. But whe...

Michaelasuanil

Casual Listener

950 Views

1 replies

0 likes

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O Spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram.

O spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram, como faço para consertar isso? Tenho um zenfone 3 ze520kl Android 8.0

Newbie

O spotify para de funcionar quando começa a gravar um status no whatsapp ou um storie no instagram, como faço para consertar isso? Tenho um zenfone 3 ze520kl Android 8.0

341 Views

0 replies

0 likes

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Dont skip music

When my last music finished it dont s9kip next song whyyy

Newbie

When my last music finished it dont s9kip next song whyyy

316 Views

0 replies

0 likes

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Problems with Spotify after update

Hey!A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely. I have Spotify Premium and I usually download a few playlists, especially those with the most songs I like so I don'...

Casual Listener

Hey! A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely.   I have Spotify Premium and I usually download a few pl...

724 Views

0 replies

1 likes

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Play MP3 from mobile local files, not using desktop PC sync.

Hi,I'm wondering how to play MP3 files saved in my mobile (android) without having to do the sync from a desktop computer.I have my own remixes in my mobile.I don't have a desktop computer (honestly, who needs one nowadays?), but all solutions i have...

Casual Listener

Hi, I'm wondering how to play MP3 files saved in my mobile (android) without having to do the sync from a desktop computer. I have my own remixes in my mobile. I don't have a desktop computer...

vaneskabispo

Casual Listener

1710 Views

2 replies

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App won't load after FB login

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running. I can use my FB credentials to log in on PC, but this is what continually happens on my android. I've reinstalled the app numerous times to no av...

Newbie

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running.  I can use my FB credentials to log in on PC, but this is what continually happens on my ...

387 Views

0 replies

0 likes

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Solved!! Equalizer glitch - loud to soft!

I have a Google Pixel 2 running Android 8.1.0 and Spotify Premium. When activating and using the Equalizer function - every time a new song starts, it starts very loud for a brief moment, (like less than a half of a second) then the volume instantly ...

Casual Listener

I have a Google Pixel 2 running Android 8.1.0 and Spotify Premium.   When activating and using the Equalizer function - every time a new song starts, it starts very loud for a brief moment, (l...

CCRDad

Music Fan

23238 Views

6 replies

4 likes

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Music volume goes down when WhatsApp is open

Everytime I open WhatsApp the volume goes down, a lot. If I minimize goes to normal, if I go back to check for new messages it goes down again.

Newbie

Everytime I open WhatsApp the volume goes down, a lot. If I minimize goes to normal, if I go back to check for new messages it goes down again.

828 Views

0 replies

0 likes

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Cannot control Spotify with Google Assistant when screen is off

I'm using bluetooth earphones with a dedicated assistant button to control my Pixel 2 XL. If the screen is on I can get Google Assistant to control Spotify. However, if the screen is off and I try to tell Spotify to play a song Google Assistant respo...

Newbie

I'm using bluetooth earphones with a dedicated assistant button to control my Pixel 2 XL. If the screen is on I can get Google Assistant to control Spotify. However, if the screen is off and I try to...

1367 Views

0 replies

3 likes

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App & Recently played songs showing songs I did not play

I noticed the past few mornings when I wake up, Spotify app is showing "radio based on [song]" which I did not play. The songs are similar to those I've listened to, but not recently (Oingo Boingo, Duran Duran, LA Style...). Is it a glitch? Or a hack...

Casual Listener

I noticed the past few mornings when I wake up, Spotify app is showing "radio based on [song]" which I did not play. The songs are similar to those I've listened to, but not recently (Oingo Boingo, D...

331 Views

0 replies

0 likes

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where is my library

Hi, i want find my friend, but dont have library button. Can you help me find out why?(i have Home, search, my playlists and premium)

Newbie

Hi, i want find my friend, but dont have library button. Can you help me find out why? (i have Home, search, my playlists and premium)

480 Views

0 replies

0 likes

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ACCIDENTAL DISLIKE ON RADIO

I need to be able to look back at my list of disliked and liked songs so I can like an accidental dislike. PLEASE FIX THIS IMMEDITELY IN THE NEXT UPDATE! I pay good money.

Newbie

I need to be able to look back at my list of disliked and liked songs so I can like an accidental dislike. PLEASE FIX THIS IMMEDITELY IN THE NEXT UPDATE! I pay good money.

395 Views

0 replies

0 likes

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Artist page

On my android, using a nexus 5 with android 8.1.0 with the latest Spotify version, the artist page seems to be broken... When I'm on a song I click view artist, and then a site comes up telling me that I'm offline, what I'm not. I'm connected to a ne...

Regular

On my android, using a nexus 5 with android 8.1.0 with the latest Spotify version, the artist page seems to be broken... When I'm on a song I click view artist, and then a site comes up telling me th...

oemel09

Regular

844 Views

7 replies

0 likes

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Best stand alone portable music player for spotify

So I am one of these guys that uses a stand alone music player. Had an Ipod and then a Sony walkman. Just wondering what good alternatives there are. The Walkman does integrate spotify, but the memory is very limited (it only permits 2GB for offline ...

Newbie

So I am one of these guys that uses a stand alone music player.  Had an Ipod and then a Sony walkman.  Just wondering what good alternatives there are.   The Walkman does integrate s...

9040 Views

0 replies

15 likes

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Streaming quality randomly switches to automatic

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of nowhere even if I have an excellent connection. How do...

Regular

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of now...

Joe

Community Legend

977 Views

3 replies

1 likes

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Downloading again for Offline Listening

I already downloaded some songs for offline listening, but after some time the downloaded songs needed to repeat the download or redownload the songs. It will consume again my data to listen for that songs.

Casual Listener

I already downloaded some songs for offline listening, but after some time the downloaded songs needed to repeat the download or redownload the songs. It will consume again my data to listen for that...

266 Views

0 replies

0 likes

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Only getting a black screen

After years of no issues, my spotify will only show a black cscreen with a grey bar at the top on my Samsung. What has happened? I log on via Facebook.

Regular

After years of no issues, my spotify will only show a black cscreen with a grey bar at the top on my Samsung. What has happened? I log on via Facebook.

phan_times

Community Legend

460 Views

1 replies

0 likes

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Can't Add New Music -- App Shuts Down

A recent problem I've been having -- if I add music from a new artist I've never listened to before, the app will freeze for a moment and just shut down completely. I uninstalled the app, restarted my phone, reinstalled the app. I re-downloaded the m...

Newbie

A recent problem I've been having -- if I add music from a new artist I've never listened to before, the app will freeze for a moment and just shut down completely. I uninstalled the app, restarted m...

322 Views

0 replies

0 likes

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