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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111210 Views

26 replies

3 likes

  • 111210 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223742 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223742 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580945 Views

79 replies

3 likes

  • 580945 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478325 Views

577 replies

40 likes

Account
Free
  • 478325 Views
  • 577 replies
  • 40 likes

App just deleted almost 400 songs from my library

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to count 2,048 songs(thank god I have a playlist of my ent...

Gig Goer

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to coun...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Problem with SD card storage

Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music library sometimes disappears (as if the music was deleted [not moved] f...

Newbie

Hello,   A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music librar...

770 Views

0 replies

1 likes

Android App
bug report
bugs
Samsung galaxy s8
  • 770 Views
  • 0 replies
  • 1 likes

Run in background / Why ?

Hey everyone, Since the last Spotify update, it runs in the background when open. Normally, I could skip or pause songs from the lock screen, but now the only info that shows up is "Spotify is running in the background"... I have tried deinstalling a...

Visitor

Hey everyone,   Since the last Spotify update, it runs in the background when open.    Normally, I could skip or pause songs from the lock screen, but now the only info that shows ...

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

"Dislike" button has no effect

I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix. Either: 1) Daily Mix is not updating and/or2) Dislike button does not work What is ha...

Visitor

I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix.   Either:   1) Daily...

user-removed

Not applicable

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Spotify reverting to default settings

Every time my phone goes to sleep my Spotify app will revert to it's default settings, and I have to log back in. All my downloaded music needs downloading again, I have to change the download quality and the cross fade goes back to zero. My playlist...

Casual Listener

Every time my phone goes to sleep my Spotify app will revert to it's default settings, and I have to log back in.  All my downloaded music needs downloading again, I have to change the download ...

Mrfarnow

Casual Listener

2356 Views

2 replies

0 likes

  • 2356 Views
  • 2 replies
  • 0 likes

Displaying a song, refusing to play it.

So, i have just discovered that my spotify will display an explicit song, and refuses to play it. However, it allows me to play any other explicit song? I looked through my settings, and the "allow explicit content" button is on. I still cannot play ...

Newbie

So, i have just discovered that my spotify will display an explicit song, and refuses to play it. However, it allows me to play any other explicit song? I looked through my settings, and the "allow e...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

First song of an album repeats when playing with Connect

Whenever I add an album to my phone through Connect via my computer the first track will always get queued up twice, and most times I won't notice until it starts playing again after it's done the first time around. This isn't a dealbreaker but a mil...

Community Legend

Whenever I add an album to my phone through Connect via my computer the first track will always get queued up twice, and most times I won't notice until it starts playing again after it's done the fi...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Spotify through bluetooth in car not loading entire playlist

I was wondering if anyone else has this issue. After getting a new phone (Pixel 2xl), whenever I play music through spotify in my car, instead of loading the whole playlist, it loads just one song. What I mean is, it'll play the song, and show all th...

Regular

I was wondering if anyone else has this issue. After getting a new phone (Pixel 2xl), whenever I play music through spotify in my car, instead of loading the whole playlist, it loads just one song. W...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

Can't fallow artists

I can't fallow artists.if I get back and go again to the artist, they aren't fallowed. I've done a restart, but there is still the same problem

Newbie

I can't fallow artists.if I get back and go again to the artist, they aren't fallowed. I've done a restart, but there is still the same problem

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Downloads suddenly disappearing

My downloads are simply disappearing. I've checked the list of causes that can create the problem, but my device,and SD card are working fine and the app is updated. Every time I try to transfer my songs to the SD card, the downloads immediately are ...

Newbie

My downloads are simply disappearing. I've checked the list of causes that can create the problem, but my device, and SD card are working fine and the app is updated. Every time I try to transfer my...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Is my Discover Weekly playlist ruined forever?

I honestly have no clue why this happened and I would like to know if there's anything I can do to "restore" it somehow. One more thing, I accidentally "banned" one of my favorite artist from one Daily Mix playlist. Once again, anything to be done to...

Casual Listener

I honestly have no clue why this happened and I would like to know if there's anything I can do to "restore" it somehow.   One more thing, I accidentally "banned" one of my favorite artist fro...

519 Views

0 replies

2 likes

  • 519 Views
  • 0 replies
  • 2 likes

App always stops working mid song

For the past few months, my app completely breaks down out of nowhere. It usually (but not always) happens during the first song. I am unable to change or pause the song, and nothing shows up on the interface, just the loading wheel for every screen....

Newbie

For the past few months, my app completely breaks down out of nowhere. It usually (but not always) happens during the first song. I am unable to change or pause the song, and nothing shows up on the ...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Disabling spotify when using vr

Need help disabling spotify when playing games or watching movies on vr. Spotify keeps auto playing once it connects to my vr device. Using galaxy s8

Newbie

Need help disabling spotify when playing games or watching movies on vr. Spotify keeps auto playing once it connects to my vr device. Using galaxy s8

672 Views

0 replies

0 likes

  • 672 Views
  • 0 replies
  • 0 likes

Autoplay not working

Autoplay is not working since I have a p10 lite. It is on in the settings. I already tried to uncheck autoplay and recheck ist also I tried a restart.

Newbie

Autoplay is not working since I have a p10 lite. It is on in the settings. I already tried to uncheck autoplay and recheck ist also I tried a restart. 

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Grayed Out Song/ Losing Playlists/ Syncing

Okay, so I have three issues that have been happening rather frequently and it's getting annoying.1. There is a song in my main playlist that is grayed out and I can't remove it from the playlist. I do know that it's a local music file that I have on...

Casual Listener

Okay, so I have three issues that have been happening rather frequently and it's getting annoying. 1. There is a song in my main playlist that is grayed out and I can't remove it from the playl...

592 Views

0 replies

0 likes

  • 592 Views
  • 0 replies
  • 0 likes

Android auto starting

I don't really understand why the android service always listens even when I have exited spotify. If I play music on desktop the app feels entitled to actually start up on the phone automatically and take over media controls on the phone. It feels in...

Regular

I don't really understand why the android service always listens even when I have exited spotify. If I play music on desktop the app feels entitled to actually start up on the phone automat...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

Superuser Contribution Non-Spotify songs skip when skipping through song.

I added multiple local files to spotify on my phone and it worked fine but now I have an issue where if I try to skip to anywhere in a non-spotify track it will skip to the end of the track and play the next one.

Newbie

I added multiple local files to spotify on my phone and it worked fine but now I have an issue where if I try to skip to anywhere in a non-spotify track it will skip to the end of the track and play ...

Melody

Spotify

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Some Playlists Not Shuffling Correctly on Android Only

A couple of days ago I updated my phone's Spotify app, and ever since the update Shuffle Play has not been working correctly. Here are the details of the problem:One of my playlists (All The Songs!, embedded below) is stuck only shuffling the first 9...

Regular

A couple of days ago I updated my phone's Spotify app, and ever since the update Shuffle Play has not been working correctly.  Here are the details of the problem: One of my playlists (Al...

The_Gorm

Casual Listener

6367 Views

11 replies

2 likes

Android
shuffle
  • 6367 Views
  • 11 replies
  • 2 likes