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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118712 Views

27 replies

4 likes

  • 118712 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239411 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239411 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600228 Views

79 replies

3 likes

  • 600228 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492750 Views

581 replies

42 likes

Account
Free
  • 492750 Views
  • 581 replies
  • 42 likes

I can't watch a music video on spotify

Hi! Can somebody help me on how to watch a music video on my mobile? I'm using samsung j2 2015. Please help me. I tried a couple times but it doesn't play the video. Thanks!

Newbie

Hi! Can somebody help me on how to watch a music video on my mobile? I'm using samsung j2 2015. Please help me. I tried a couple times but it doesn't play the video. Thanks!

426 Views

0 replies

0 likes

  • 426 Views
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Solved!! Duvida sobre apagar cache e dados

Estou suspeitando que mesmo depois de apagar as músicas da playlist, o spotify continua mantendo as músicas no armazenamento do cartão de memória do celular Estou querendo corrigir isso, se eu apertar na opção em configurações de apagar cache e dados...

Newbie

Estou suspeitando que mesmo depois de apagar as músicas da playlist, o spotify continua mantendo as músicas no armazenamento do cartão de memória do celular   Estou querendo corrigir isso, se ...

Bittencourt

Spotify Star

2842 Views

1 replies

0 likes

  • 2842 Views
  • 1 replies
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Android 8.1 Bluetooth Issues

Hi, when I upgraded to Android 8.1 my Spotify doesn't stay connected to my Sony XAV651 Car Stereo. I know it's not Android because my calls don't drop or other Music Apps don't drop. Is there a fix for this? I pay 10.67 usd a month and would like to ...

Newbie

Hi, when I upgraded to Android 8.1 my Spotify doesn't stay connected to my Sony XAV651 Car Stereo. I know it's not Android because my calls don't drop or other Music Apps don't drop. Is there a fix f...

697 Views

0 replies

0 likes

Android
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No download quality setttings

Since the update to version 8.4.52.812 (armV7), there's no setting feature to change the download quality. Any ideas?

Newbie

Since the update to version 8.4.52.812 (armV7), there's no setting feature to change the download quality. Any ideas? 

400 Views

0 replies

0 likes

  • 400 Views
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new phone lost all songs and playlists

I recently got a new phone and lost all of my songs and playlist. Are they gone forever or is there a way to retrieve them. I am premium member as well. Any help would be great

Newbie

I recently got a new phone and lost all of my songs and playlist. Are they gone forever or is there a way to retrieve them. I am premium member as well. Any help would be great

456 Views

0 replies

0 likes

  • 456 Views
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Still receiving message notifications as interruptions even with my phone on DND

I have disabled notifications for messages, put my phone on dnd mode and ringer on silent, and I still receive an audio notification that interrupts my music.Using a Huawei P20 lite, is there something I am missing?

Newbie

I have disabled notifications for messages, put my phone on dnd mode and ringer on silent, and I still receive an audio notification that interrupts my music. Using a Huawei P20 lite, is there somet...

751 Views

0 replies

0 likes

  • 751 Views
  • 0 replies
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[android]No puedo loguear a la app. Configuración OffLine

Algo paso con la app que no me puedo loguear. La tengo instalada en el teléfono y de pronto al querer abrirla me pide datos de inicio de sesión. El problema es que cuando pongo mis datos me dice que la "configuración actual esta establecida en modo o...

Newbie

Algo paso con la app que no me puedo loguear. La tengo instalada en el teléfono y de pronto al querer abrirla me pide datos de inicio de sesión. El problema es que cuando pongo mis datos me dice que ...

478 Views

0 replies

0 likes

  • 478 Views
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Playlists have disapeared

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

Music Fan

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

shepnic

Gig Goer

835 Views

4 replies

0 likes

  • 835 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

Casual Listener

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...

Melody

Spotify

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

"Ban" artist from radio

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

Casual Listener

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...

421 Views

0 replies

0 likes

  • 421 Views
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  • 0 likes

Ajudaa

Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...

Newbie

Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...

Bittencourt

Spotify Star

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Si è verificato un errore. Non ha funzionato. Riprova.

Spotify su smartphone MEIZU 7 PROSpotify Premium ha sempre funzionato. Abbonamento valido fino a giugno. Non si apre più l'app da Home. Continua a comparire il msg " ! Si è verificato un errore. Non ha funzionato. Riprova. "Disinstallato, reinstallat...

Newbie

Spotify su smartphone MEIZU 7 PRO Spotify Premium ha sempre funzionato. Abbonamento valido fino a giugno.  Non si apre più l'app da Home.  Continua a comparire il msg " ! Si è  veri...

2780 Views

0 replies

2 likes

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  • 2 likes

Spotify stops playing

When opening up spotify after not having used it for a while and playing a song. It's plays without sound.

Casual Listener

When opening up spotify after not having used it for a while and playing a song. It's plays without sound.

shepnic

Gig Goer

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

[IOS] [SPOTIFY CONNECT] [YAMAHA] Random stops/pause

At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working.I have used the different hardware to replicate the problem- 2 ipad ja 2 iphones to control app- Yama...

Casual Listener

At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working. I have used the different hardware to replicate ...

vieakort

Newbie

1628 Views

4 replies

0 likes

Yamaha
  • 1628 Views
  • 4 replies
  • 0 likes

Car audio system does not recognize Spotify premium playlists

My 2011 Suzuki Kizashi has no Bluetooth capability. When connecting Samsung S6 edge phone to car stereo via USB I get an error message " file format unsupported". Is there a fix that anyone knows of?

Newbie

My 2011 Suzuki Kizashi has no Bluetooth capability. When connecting Samsung S6 edge phone to car stereo via USB I get an error message " file format unsupported". Is there a fix that anyone knows of?

wswl

Casual Listener

902 Views

2 replies

0 likes

  • 902 Views
  • 2 replies
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Why is free Spotify desktop different than mobile?

Cannot cancel shuffle unless you're premium, but on desktop you can. I cannot afford premium anymore unfortunately.

Casual Listener

Cannot cancel shuffle unless you're premium, but on desktop you can. I cannot afford premium anymore unfortunately. 

1892 Views

0 replies

1 likes

  • 1892 Views
  • 0 replies
  • 1 likes

Superuser Contribution Is it possible to automatically skip non-downloaded songs?

Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded song obviously won’t be played. It would be nice if...

Newbie

Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded ...

Aimee_T

Roadie

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Subscribe to premium student, didnt recieve and i am still being charged

Hello, I subscribed to the premium student account for premium spotify and Hulu. However, after I filled out all of my credited card info. I filled out my student information and a message appeared saying my student account was already in use.So I wa...

Newbie

Hello, I subscribed to the premium student account for premium spotify and Hulu.    However, after I filled out  all of my credited card info. I filled out my student information and...

Aimee_T

Roadie

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Músicas salvas não estão aparecendo no celular

Uso o Spotify no celular há alguns meses, e no dia de hoje minhas músicas salvas sumiram do celular, restando apenas as que baixei nas playlists.. No notebook, minhas músicas ainda aparecem.. Como faço para elas aparecerem novamente no celular? (Andr...

Casual Listener

Uso o Spotify no celular há alguns meses, e no dia de hoje minhas músicas salvas sumiram do celular, restando apenas as que baixei nas playlists.. No notebook, minhas músicas ainda aparecem.. Como fa...

388 Views

0 replies

0 likes

  • 388 Views
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  • 0 likes

Superuser Contribution Songs randomly stop playing and start over

I've been experiencing this for a few weeks now: whenever I try and listen to any song, it will play for some minutes then suddenly stop, and when I go check what happened I see that the song has paused and started over from the beginning. I suppose ...

Newbie

I've been experiencing this for a few weeks now: whenever I try and listen to any song, it will play for some minutes then suddenly stop, and when I go check what happened I see that the song has pau...

Aimee_T

Roadie

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes