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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850413 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850413 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16858 Views
  • 3 replies
  • 0 likes
  • 16858 Views
  • 3 replies
  • 0 likes

iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for support

iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for supportiTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for supportiTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number...

  • Regular
  • iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for support iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for support iTunes Billing ...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
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iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number

iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support numberiTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support numberiTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number he...

  • Regular
  • iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number iTunes Billing Su...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number

Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact numberIphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact numberIphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number he...

  • Regular
  • Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number Iphone +1 855 341...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Chromecast Audio does not work with Spotify Free

Despite the Spotify Gear website, Chromecast Audio does not work with Spotify Free on Android as you can see attached. Although the Spotify Gear website only mentions Google Chromecast, Chromecast Audio is also illustrated, so please remove Chromecas...

  • Casual Listener
  • Despite the Spotify Gear website, Chromecast Audio does not work with Spotify Free on Android as you can see attached.   Although the Spotify Gear website only mentions Google Chromecast, ...
  • gizmoboy
  • Casual Listener
  • 4944 Views
  • 4 replies
  • 0 likes
  • 4944 Views
  • 4 replies
  • 0 likes

saying my hard drive is full ,but i still have space

why does it say i cant download and more song as my harddrive as no more space , but i have an sd card with 125gb which spotify to download to and this is ticked to save the songs to , only around 5gb is saved to this sd card my phone is an HTC 1 M8

  • Casual Listener
  • why does it say i cant download and more song as my harddrive as no more space , but i have an sd card with 125gb which spotify to download to and this is ticked to save the songs to , only around 5g...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

Unable to make search

I am unable to make search. Spotify gives offline notification despite i am online.

  • Newbie
  • I am unable to make search. Spotify gives offline notification despite i am online.
  • 74 Views
  • 0 replies
  • 0 likes
  • 74 Views
  • 0 replies
  • 0 likes

App crashing since latest update

Spotify has started crashing on my One Plus 5 since the latest update. When I open the app, My playlists starts loading for like 5 seconds and then crashes. I Read in an other thread that turning on flightmode would prevent this.So I tried and While ...

  • Newbie
  • Spotify has started crashing on my One Plus 5 since the latest update. When I open the app, My playlists starts loading for like 5 seconds and then crashes. I Read in an other thread that turning on ...
  • mattiaswa
  • Newbie
  • 931 Views
  • 5 replies
  • 2 likes
  • 931 Views
  • 5 replies
  • 2 likes

Premium on wrong account!

I just upgraded to premium and after it not working checked details and it's upgraded my linked facebook account even though I don't use it! I have a spotify account I use instead and I don't know how to get my premium on it. Please help

  • Newbie
  • I just upgraded to premium and after it not working checked details and it's upgraded my linked facebook account even though I don't use it! I have a spotify account I use instead and I don't know ho...
  • Joe
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Same account different premium

I just downloaded spotify on my ps4, i signed in with the same email as in my phone but different password and at first it was connected, then i bought the premium subscription on the ps4 with the same account. My ps4 got the premium but my phone doe...

  • Casual Listener
  • I just downloaded spotify on my ps4, i signed in with the same email as in my phone but different password and at first it was connected, then i bought the premium subscription on the ps4 with the sa...
  • Joe
  • Community Legend
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Saved songs gone

All of my saved songs are suddenly gone. Is there anything I can do to get them all back? Why did this happen in the first place?

  • Newbie
  • All of my saved songs are suddenly gone. Is there anything I can do to get them all back? Why did this happen in the first place?
  • 83 Views
  • 0 replies
  • 0 likes
  • 83 Views
  • 0 replies
  • 0 likes

False Premium Ads

Hi is there anyway I could find out why does it have an ad offering 3 months of premium for 99c and when you click on it it only offers a $14.99 deal? I've never used the 99c deal on this account before?I've tried searching customer help lines but th...

  • Casual Listener
  • Hi is there anyway I could find out why does it have an ad offering 3 months of premium for 99c and when you click on it it only offers a $14.99 deal? I've never used the 99c deal on this account bef...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

Playstation Premium not working on mobile

So i brought the 1.99 spotify premium deal on playstation which enables you to get premium on your phone and ps4 however it works perfectly fine on my ps4 console however i cant get premium on my phone it says im the free user , is the license not tr...

  • Newbie
  • So i brought the 1.99 spotify premium deal on playstation which enables you to get premium on your phone and ps4 however it works perfectly fine on my ps4 console however i cant get premium on my pho...
  • blank_kuuhaku
  • Newbie
  • 1156 Views
  • 6 replies
  • 1 likes
  • 1156 Views
  • 6 replies
  • 1 likes

Storage Not found Android Huawei P10 plus

Not found Storage in settingsProblem Select storage memory card

  • Newbie
  • Not found Storage in settings Problem Select storage memory card
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
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[ESP] problema para borrar datos spotify

Hola companeros soy nuevo en el aqui y no si a alguien mas le haya pasado . Mi problema es al intentar borrar los datos de spotify tanto como el cache y directo de la carpeta, no me permite hacerlo mi memoria es de 8 gb y spotify sobreescribe como si...

Screenshot_20171225-213846.png Screenshot_20171225-213940.png Screenshot_20171225-213926.png
  • Newbie
  • Hola companeros soy nuevo en el aqui y no si a alguien mas le haya pasado .   Mi problema es al intentar borrar los datos de spotify tanto como el cache y directo de la carpeta, no me permite ...
  • 859 Views
  • 0 replies
  • 0 likes
  • 859 Views
  • 0 replies
  • 0 likes

Chromecast audio wont connect

Foolishly just upgraded Android to 8.4.32.623 armV7.Now Chromecast Audio wont connect. When I try I hear the connect notification bleep, but spotify just keeps hanging on "connecting" till it times out and just goes back to "devices available". Any f...

  • Regular
  • Foolishly just upgraded Android to 8.4.32.623 armV7. Now Chromecast Audio wont connect. When I try I hear the connect notification bleep, but spotify just keeps hanging on "connecting" till it time...
  • ishanz
  • Casual Listener
  • 1340 Views
  • 9 replies
  • 0 likes
  • 1340 Views
  • 9 replies
  • 0 likes

Music stops when going on different apps

I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you solve this?

  • Casual Listener
  • I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you ...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Problem with downloads

My downloads just vanished after I closed the Spotify APP.I didn't logged out from the app.I closed, then opened again, and the login was requested, after loggin in my downloaded musics just disapeared, and it happened twice. Is this some bug of the ...

  • Casual Listener
  • My downloads just vanished after I closed the Spotify APP. I didn't logged out from the app. I closed, then opened again, and the login was requested, after loggin in my downloaded musics just disa...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Weird layout bug

Hey! I've had Spotify premium for about 1.6 month now ' but I'm experiencing this weird bug that doesn't let me select any more music and only goes away when I restart the app on my galaxy s8plus. This kills the music however and is especially bad wh...

  • Newbie
  • Hey! I've had Spotify premium for about 1.6 month now ' but I'm experiencing this weird bug that doesn't let me select any more music and only goes away when I restart the app on my galaxy s8plus. &n...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Solved!! My playlists have disappeared

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can please help with this?

  • Casual Listener
  • All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can  please help with this? 
  • kejt_
  • Community Legend
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

Facebook already connected

If I want to post from spotify app to facebook (app) on android I always get the message:the facebook account you want to connect is already connected to another Spotify account. What can I do? I tried to delete the spotify connection on facebook (ap...

  • Gig Goer
  • If I want to post from spotify app to facebook (app) on android I always get the message: the facebook account you want to connect is already connected to another Spotify account. What can I do? I t...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes