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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115160 Views

27 replies

4 likes

  • 115160 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231545 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231545 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590979 Views

79 replies

3 likes

  • 590979 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485532 Views

580 replies

42 likes

Account
Free
  • 485532 Views
  • 580 replies
  • 42 likes

Playlists have disapeared

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

Music Fan

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

shepnic

Gig Goer

802 Views

4 replies

0 likes

  • 802 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

Casual Listener

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...

Melody

Spotify

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

"Ban" artist from radio

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

Casual Listener

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Ajudaa

Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...

Newbie

Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...

Bittencourt

Spotify Star

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Si è verificato un errore. Non ha funzionato. Riprova.

Spotify su smartphone MEIZU 7 PROSpotify Premium ha sempre funzionato. Abbonamento valido fino a giugno. Non si apre più l'app da Home. Continua a comparire il msg " ! Si è verificato un errore. Non ha funzionato. Riprova. "Disinstallato, reinstallat...

Newbie

Spotify su smartphone MEIZU 7 PRO Spotify Premium ha sempre funzionato. Abbonamento valido fino a giugno.  Non si apre più l'app da Home.  Continua a comparire il msg " ! Si è  veri...

2776 Views

0 replies

2 likes

  • 2776 Views
  • 0 replies
  • 2 likes

Spotify stops playing

When opening up spotify after not having used it for a while and playing a song. It's plays without sound.

Casual Listener

When opening up spotify after not having used it for a while and playing a song. It's plays without sound.

shepnic

Gig Goer

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

[IOS] [SPOTIFY CONNECT] [YAMAHA] Random stops/pause

At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working.I have used the different hardware to replicate the problem- 2 ipad ja 2 iphones to control app- Yama...

Casual Listener

At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working. I have used the different hardware to replicate ...

vieakort

Newbie

1600 Views

4 replies

0 likes

Yamaha
  • 1600 Views
  • 4 replies
  • 0 likes

Car audio system does not recognize Spotify premium playlists

My 2011 Suzuki Kizashi has no Bluetooth capability. When connecting Samsung S6 edge phone to car stereo via USB I get an error message " file format unsupported". Is there a fix that anyone knows of?

Newbie

My 2011 Suzuki Kizashi has no Bluetooth capability. When connecting Samsung S6 edge phone to car stereo via USB I get an error message " file format unsupported". Is there a fix that anyone knows of?

wswl

Casual Listener

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes

Why is free Spotify desktop different than mobile?

Cannot cancel shuffle unless you're premium, but on desktop you can. I cannot afford premium anymore unfortunately.

Casual Listener

Cannot cancel shuffle unless you're premium, but on desktop you can. I cannot afford premium anymore unfortunately. 

1888 Views

0 replies

1 likes

  • 1888 Views
  • 0 replies
  • 1 likes

Superuser Contribution Is it possible to automatically skip non-downloaded songs?

Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded song obviously won’t be played. It would be nice if...

Newbie

Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded ...

Aimee_T

Roadie

897 Views

1 replies

0 likes

  • 897 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Subscribe to premium student, didnt recieve and i am still being charged

Hello, I subscribed to the premium student account for premium spotify and Hulu. However, after I filled out all of my credited card info. I filled out my student information and a message appeared saying my student account was already in use.So I wa...

Newbie

Hello, I subscribed to the premium student account for premium spotify and Hulu.    However, after I filled out  all of my credited card info. I filled out my student information and...

Aimee_T

Roadie

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Músicas salvas não estão aparecendo no celular

Uso o Spotify no celular há alguns meses, e no dia de hoje minhas músicas salvas sumiram do celular, restando apenas as que baixei nas playlists.. No notebook, minhas músicas ainda aparecem.. Como faço para elas aparecerem novamente no celular? (Andr...

Casual Listener

Uso o Spotify no celular há alguns meses, e no dia de hoje minhas músicas salvas sumiram do celular, restando apenas as que baixei nas playlists.. No notebook, minhas músicas ainda aparecem.. Como fa...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs randomly stop playing and start over

I've been experiencing this for a few weeks now: whenever I try and listen to any song, it will play for some minutes then suddenly stop, and when I go check what happened I see that the song has paused and started over from the beginning. I suppose ...

Newbie

I've been experiencing this for a few weeks now: whenever I try and listen to any song, it will play for some minutes then suddenly stop, and when I go check what happened I see that the song has pau...

Aimee_T

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Audio settings

I'm not certain this belongs here, but I'll try it. I'm gonna post it in mobile too, since that could be the issue. I'm on a Samsung Galaxy S7, btw.The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I...

Casual Listener

I'm not certain this belongs here, but I'll try it. I'm gonna post it in mobile too, since that could be the issue. I'm on a Samsung Galaxy S7, btw. The volume control (adjusting it for your environ...

osornios

Spotify Star

597 Views

1 replies

0 likes

Other
Premium
  • 597 Views
  • 1 replies
  • 0 likes

Queue icon

After loading songs in the queue, I can't find the queue icon to alter playlist. I'm on Android.

Gig Goer

After loading songs in the queue, I can't find the queue icon to alter playlist. I'm on Android. 

JC456

Newbie

1936 Views

3 replies

1 likes

  • 1936 Views
  • 3 replies
  • 1 likes

Random songs while listening to a playlist/album

When I start listening to a playlist I made, it plays a few songs from that playlist, and after that it starts playing complete different songs, which are not in the playlist and i have never heard of before. Is this because i have a free account? Do...

Newbie

When I start listening to a playlist I made, it plays a few songs from that playlist, and after that it starts playing complete different songs, which are not in the playlist and i have never heard o...

mariahchristyl

Newbie

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Musik pitchen

Hallo, ich bin würde gerne wissen, ob es eine pitch-Funktion gibt, mit der ich Songs schneller oder langsamer abspielen kann.Besten Dank,Steffy

Newbie

Hallo, ich bin würde gerne wissen, ob es eine pitch-Funktion gibt, mit der ich Songs schneller oder langsamer abspielen kann. Besten Dank, Steffy

1336 Views

0 replies

3 likes

  • 1336 Views
  • 0 replies
  • 3 likes

Song restart randomly

Hello, recently i have noticed that when playing Spotify to stream to my Denon HEOS devices, it randomly restart the song. Very annoying. Everything are latest version. Any ideas?

Casual Listener

Hello,   recently i have noticed that when playing Spotify to stream to my Denon HEOS devices, it randomly restart the song. Very annoying. Everything are latest version.    Any id...

925 Views

0 replies

6 likes

  • 925 Views
  • 0 replies
  • 6 likes

Missing saved music

I recently switched from and iPhone to an Android. I have noticed most of my music is no longer saved to my playlist. Anybody else had this problem?

Newbie

I recently switched from and iPhone to an Android. I have noticed most of my music is no longer saved to my playlist. Anybody else had this problem? 

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Superuser Contribution App hogs phone storage, reinstall wont solve.

Spotify hogs gigs of phone memory and ive never gone into offline mode. Reinstalling wont fix, just wipes the memory for awhile until a month later, over a gig eaten by Spotify android once again. Very disappointed that this still happens on the plat...

Casual Listener

Spotify hogs gigs of phone memory and ive never gone into offline mode.  Reinstalling wont fix, just wipes the memory for awhile until a month later, over a gig eaten by Spotify android once aga...

dave11111

Casual Listener

698 Views

2 replies

1 likes

  • 698 Views
  • 2 replies
  • 1 likes