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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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The music stopped since your spotify account is being used on another device.

Hi, since a couple of days i'm constantly getting an audio message which says something like: "Spotify has stopped since your spotify account is being used on another device". The music is paused then. I'm sure no other device is using Spotify at tha...

Gig Goer

Hi, since a couple of days i'm constantly getting an audio message which says something like: "Spotify has stopped since your spotify account is being used on another device". The music is pause...

CptnJackSpearow

Casual Listener

2621 Views

7 replies

7 likes

Android
Chromecast Android
music stops
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App crashes when saving albums on home tab

When I have a full music library (having hit the 10000 song limit) saving an album on the homepage the app crashes the Android app, instead of gracefully handling the exceprion and displaying the "your all full up" message. On other activities it han...

Newbie

When I have a full music library (having hit the 10000 song limit) saving an album on the homepage the app crashes the Android app, instead of gracefully handling the exceprion and displaying the "yo...

282 Views

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Do I need a premium account to follow artists?

I don't get the option to follow artists (this is probably a stupid question, but I'm pretty new to Spotify)

Newbie

I don't get the option to follow artists (this is probably a stupid question, but I'm pretty new to Spotify)

576 Views

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Superuser Contribution Re: Spotify Premium app on the Gear S3 - General Issues and workarounds after 3 months of use

I just got a new Android cell phone and Spotify came free for 6 months. Which version is that? I'm having crashes all the time or it stops them I go back and forth to fix it. This is crazy. How long have u guys been in business? Obviously you guys ha...

Newbie

I just got a new Android cell phone and Spotify came free for 6 months.  Which version is that?  I'm having crashes all the time or it stops them I go back and forth to fix it.  This i...

Melody

Spotify

336 Views

1 replies

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Solved!! Spotify Offline Xposed

Hi there, I have a Rooted Android phone with Xposed framework installed. However the app seems to think I'm offline. When I click on home it says "something went wrong." And I can't view any artists or radios. I can search things up and play music st...

Casual Listener

Hi there,  I have a Rooted Android phone with Xposed framework installed. However the app seems to think I'm offline. When I click on home it says "something went wrong." And I can't view any a...

Joe

Community Legend

4387 Views

3 replies

0 likes

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Downloads disapearing

Hi just this week alone I've had to re-download all my music 3 times so far anyone any ideas y this might b

Casual Listener

Hi just this week alone I've had to re-download all my music 3 times so far anyone any ideas y this might b 

303 Views

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Playing wrong/different song

So this isn't new but every other topic I've read is about how their songs get replaced with a different song including the name and everything, my issue is when I'm in one of my playlist and go directly to a specific song (that I've listened to coun...

Casual Listener

So this isn't new but every other topic I've read is about how their songs get replaced with a different song including the name and everything, my issue is when I'm in one of my playlist and go dire...

MrSimplicity

Casual Listener

2831 Views

4 replies

4 likes

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Streaming quality randomly switches to automatic

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of nowhere even if I have an excellent connection. How do...

Regular

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of now...

mad1998

Regular

528 Views

2 replies

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I am tired of spotify, since I changed my phone I cant download songs

Its been 3 days of trying to download the songs and since its not working I delete them and start downloading again, I pay for premium and still cant listen to the songs without an internet conexion, I have only one device and spotify keeps blocking ...

Newbie

Its been 3 days of trying to download the songs and since its not working I delete them and start downloading again, I pay for premium and still cant listen to the songs without an internet conexion,...

Joe

Community Legend

461 Views

1 replies

0 likes

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Cannot play specific songs

HiWhenever I search for any song it presents me with the entire radio.I'm forced to play the entire radio rather than the one song I want.Please fix.

Newbie

Hi Whenever I search for any song it presents me with the entire radio. I'm forced to play the entire radio rather than the one song I want. Please fix.

Joe

Community Legend

674 Views

1 replies

0 likes

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Problem premium account neues Handy

Hallo, habe Premium family auf dem alten Handy genutzt. Auf dem neuen Handy ist der Premium account sowie alle Playlists weg ..

Casual Listener

Hallo,    habe Premium family auf dem alten Handy genutzt. Auf dem neuen Handy ist der Premium account sowie alle Playlists weg .. 

Maxim

Spotify Star

10237 Views

4 replies

0 likes

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Car doesn't show me the Spotify tracklist over Bluetooth

Hey, I recently bought a new VW Golf with an integrated media system. The Bluetooth connection works perfectly - as soon as I start the car the smartphone connects with the system and starts playing music automatically (it resumes the latest Spotify ...

Newbie

Hey,   I recently bought a new VW Golf with an integrated media system. The Bluetooth connection works perfectly - as soon as I start the car the smartphone connects with the system ...

1178 Views

0 replies

6 likes

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[Chromecast] Can't connect to Google Home

I used to be able to stream music from my android devices to Google home or by using google home to play spotify songs. A month ago (maybe february or march) it simply stopped working. when I try and cast from a device, it shows me the devices on the...

Casual Listener

I used to be able to stream music from my android devices to Google home or by using google home to play spotify songs.  A month ago (maybe february or march) it simply stopped working.  wh...

538 Views

0 replies

1 likes

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Can't skip when casting

When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other devices and click on my TV. And then I cannot skip...

Casual Listener

When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other...

1167009324

Newbie

1270 Views

4 replies

1 likes

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Unable to find repeat button on spotify android S8?

Hello! Ive recently downloaded spotify and noticed that there seems to be no repeat or shuffle button for any of my playlists? This includes self made and spotify made. Am I doing something wrong or am I just really blind? Thanks!

Visitor

Hello! Ive recently downloaded spotify and noticed that there seems to be no repeat or shuffle button for any of my playlists? This includes self made and spotify made. Am I doing something wrong or ...

Joe

Community Legend

8632 Views

4 replies

4 likes

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Proposal problem

Hello I'm having a problem with Spotify ..The proposals are horrible ..At least mine ..Why do you propose to me this kind of thing while I do everything to flee this kind of artists?!Every Monday is the same thing with random style proposals that I d...

Newbie

Hello I'm having a problem with Spotify ..The proposals are horrible ..At least mine ..Why do you propose to me this kind of thing while I do everything to flee this kind of artists?! Every Monday i...

409 Views

0 replies

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Headphone controls not working as they should

As a regular user of Spotify on android I wanted to know something involving headphones.The ones I own have a single button that allows me to play/stop, skip or rewind music with one, two or three presses respectively.It works with every other music ...

Newbie

As a regular user of Spotify on android I wanted to know something involving headphones. The ones I own have a single button that allows me to play/stop, skip or rewind music with one, two or three ...

Joe

Community Legend

3960 Views

1 replies

2 likes

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Cannot download song for offline.

Hi Spotify, Recently, I can't download any song for my offline mode. I just don't know why. My phone still got a lot of space, still got my Cellular data.. And now, all my download offline song is gone. This is so great. Iess than 6 month and this ha...

Newbie

Hi Spotify, Recently, I can't download any song for my offline mode. I just don't know why. My phone  still got a lot of space, still got my Cellular data..   And now, all my download ...

302 Views

0 replies

0 likes

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Podcast restarting when I press pause

I've been listening to old episodes of the podcast Gilmore Guys, and suddenly whenever I pause it, the podcast starts from the beginning of the episode and I have to work out where I left off. It didn't do it until this evening, and only seems to be ...

Newbie

I've been listening to old episodes of the podcast Gilmore Guys, and suddenly whenever I pause it, the podcast starts from the beginning of the episode and I have to work out where I left off. It did...

absinthe_L

Newbie

12406 Views

21 replies

35 likes

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Problema para unirme al plan familiar

Hola, estaría teniendo problema para unirme al plan familiar premium, resulta que cuando me mandan la solicitud para unirme nunca me llega.... Ya estaba en el plan familiar pero al cambiar la tarjeta nos sacó a todos y ahora no me puedo volver a unir...

Newbie

Hola, estaría teniendo problema para unirme al plan familiar premium, resulta que cuando me mandan la solicitud para unirme nunca me llega.... Ya estaba en el plan familiar pero al cambiar la tarjeta...

415 Views

0 replies

2 likes

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