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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399886 Views

548 replies

35 likes

Account
Free
  • 399886 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8589 Views

0 replies

7 likes

  • 8589 Views
  • 0 replies
  • 7 likes

Bring back artist radio

My spotify app on my android pohne just updated. All of my library items disappeared. Just as annoyingly, the option to play an Artist Radio has disappeared. This was my favorite part of spotify. Please bring it back!

Visitor

My spotify app on my android pohne just updated. All of my library items disappeared. Just as annoyingly, the option to play an Artist Radio has disappeared. This was my favorite part of spotify. Ple...

user-removed

Not applicable

892 Views

2 replies

0 likes

  • 892 Views
  • 2 replies
  • 0 likes

Why did spotify remove access to play personalized playlist of saved songs in the new update

This really makes me mad and how i can't do this anymore. In the desktop version i can still access it so why not the android app anymore?

Roadie

This really makes me mad and how i can't do this anymore. In the desktop version i can still access it so why not the android app anymore?

MattSuda

Spotify Star

1194 Views

1 replies

1 likes

  • 1194 Views
  • 1 replies
  • 1 likes

Large playlist: jump to current song?

How do I do this?

Newbie

How do I do this?

MattSuda

Spotify Star

1797 Views

1 replies

3 likes

  • 1797 Views
  • 1 replies
  • 3 likes

Songs not on playlist play

Samsung Galaxy s8+, current OS,spot up to date. For 2 days when playing my metal/rock playlist Brooks & Dunn will come on and it's one specific album. I've checked 3 times and they are NOT on that playlist. I even removed that specific(steers & strip...

Regular

Samsung Galaxy s8+, current OS,spot up to date.   For 2 days when playing my metal/rock playlist Brooks & Dunn will come on and it's one specific album. I've checked 3 times and they are N...

Jerbear77

Regular

1090 Views

7 replies

0 likes

  • 1090 Views
  • 7 replies
  • 0 likes

Disconnect spotify from Facebook

Hey, so i cant disconnect from Facebook cause i created my spotify With Facebook.I would have to create a new account. But what would be if I would delete my Facebook completely?

Newbie

Hey, so i cant disconnect from Facebook cause i created my spotify With Facebook. I would have to create a new account. But what would be if I would delete my Facebook completely?

MattSuda

Spotify Star

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Solved!! Downloads section in Your Music / Your Library

Hi,A friend of mine just showed to me that he has a “folder“ called downloads on his iPhone. It's missing on my Android device. Can somebody tell my why?Thanks

Visitor

Hi, A friend of mine just showed to me that he has a “folder“ called downloads on his iPhone. It's missing on my Android device. Can somebody tell my why? Thanks

MattSuda

Spotify Star

1339 Views

3 replies

0 likes

  • 1339 Views
  • 3 replies
  • 0 likes

deleted playlists on both my android devices as well as all downloaded music gone

so when looking at both my phone devices today my playlists have all gone and been replaced with an random playlist containing 5 songs I have never heard of. As well as this both devices have been wiped of all the downloaded songs. When logging onto ...

Newbie

so when looking at both my phone devices today my playlists have all gone and been replaced with an random playlist containing 5 songs I have never heard of. As well as this both devices have been wi...

MattSuda

Spotify Star

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Album wont show up in the album tab, but songs do appear in the songs section

So, I have this album (CDCC by La Fouine, used to be available in Spotify but not anymore) whose files I have downloaded in my cell phone. They work correctly in google play music, but i personally prefer spotify. i tried to import them to the app, b...

Casual Listener

So, I have this album (CDCC by La Fouine, used to be available in Spotify but not anymore) whose files I have downloaded in my cell phone. They work correctly in google play music, but i personally p...

Joe

Community Legend

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

Not aviable music

Hey Guys! Sorry for my bad english but i've a question The artist Capital Bra has upload two new songs, ever one hear this but I can't find it. Only in the 'Top 50 Germany' but then this songs are grey... here a screenshot pls help me... I'll hear th...

Casual Listener

Hey Guys! Sorry for my bad english but i've a question😅 The artist Capital Bra has upload two new songs, ever one hear this but I can't find it. Only in the 'Top 50 Germany' but then this songs are ...

HerAkowo

Casual Listener

1082 Views

4 replies

1 likes

  • 1082 Views
  • 4 replies
  • 1 likes

Missing the collaborative playlist feature

My galaxy note 3 phone seems to have a different version of the spotify app installed and is missing the collaborative playlist feature. When I tap the menu on the playlist it's not an option. Am I in the wrong place?

Newbie

My galaxy note 3 phone seems to have a different version of the spotify app installed and is missing the collaborative playlist feature.  When I tap the menu on the playlist it's not an option. ...

MattSuda

Spotify Star

1637 Views

2 replies

0 likes

  • 1637 Views
  • 2 replies
  • 0 likes

Can't make playlist collaborative

Hey there, Trying to make a collaborative playlist with friends. I followed instructions but their is no make collaborative option where it is supposed to be. Any ideas? Attached screenshot of options menu for reference

Newbie

Hey there,   Trying to make a collaborative playlist with friends. I followed instructions but their is no make collaborative option where it is supposed to be.  Any ideas?   Attac...

MattSuda

Spotify Star

2306 Views

1 replies

0 likes

  • 2306 Views
  • 1 replies
  • 0 likes

Downloaded Songs

Hello,Can anyone here tell me a way to remove only one song from my songs library?thanks in advance!

Newbie

Hello, Can anyone here tell me a way to remove only one song from my songs library? thanks in advance!

MattSuda

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

asked to re log in. Now all downloaded music is gone.

the songs are still listed but no longer downloaded. What to do? thanks in advance for your help.

Newbie

the songs are still listed but no longer downloaded. What to do? thanks in advance for your help.

MattSuda

Spotify Star

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Google voice control hijacking spotify

My issue - google voice feature is completely hijacking spotify once i plug in the headphones. It's at the point where i can't listen at all because google voice is so out of control it is interrupting itself, skipping tracks, turning volume all the ...

Casual Listener

My issue - google voice  feature is completely hijacking spotify once i plug in the headphones. It's at the point where i can't listen at all because google voice is so out of control it is inte...

ToddsMc

Casual Listener

4315 Views

6 replies

1 likes

  • 4315 Views
  • 6 replies
  • 1 likes

New Releases Section for Followed Artists

I bought a new phone and lost all my spotify playlists. Since it's a separate account it should pull up but it's not. I need a phone customer service rep. Any contact numbers??

Visitor

I bought a new phone and lost all my spotify playlists. Since it's a separate account it should pull up but it's not. I need a phone customer service rep. Any contact numbers??

MattSuda

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Now Playing UI Switches from Modern to Old

When I switch from Young Thug's Anybody to other songs Spotify's new cool Now Playing UI pauses for a second and then switches to old UI. Same happens the other way. It obivously blocks flawless UI experience.

Newbie

When I switch from Young Thug's Anybody to other songs Spotify's new cool Now Playing UI pauses for a second and then switches to old UI. Same happens the other way. It obivously blocks flawless UI e...

MattSuda

Spotify Star

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Release notes or update change log, whatever you want to call them

I see these have been off/on again, can we get them back on again? I understand most large Developers can't seems to be bothered to put them in the Play Store listing, I'm not sure how hard that is, but I really like to see that information somewhere...

Newbie

I see these have been off/on again, can we get them back on again? I understand most large Developers can't seems to be bothered to put them in the Play Store listing, I'm not sure how hard that is, ...

MattSuda

Spotify Star

1837 Views

1 replies

4 likes

  • 1837 Views
  • 1 replies
  • 4 likes

Navigation Bar missing buttons

Hi! So since around a week or so, I'm missing the Browse button, which is kinda upsetting. Anyone else having this problem? My friends don't have this weird looking nav bar. @Spotify - can't you just revert my account settings back to not have to tes...

Newbie

Hi!    So since around a week or so, I'm missing the Browse button, which is kinda upsetting.    Anyone else having this problem?    My friends don't have this wei...

MattSuda

Spotify Star

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes

Artwork

Why my artwork is not displaying in fullscreen? 

Newbie

Why my artwork is not displaying in fullscreen? 

MattSuda

Spotify Star

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

"Go online to see menu"

I'm fully connected to the Internet, but when I try to open a menu, it gives me the "Go online to see menu". According to Spotify I have followed their troubleshooting tree, reset my phone, reinstalled Spotify, and all my software/firmware is up to d...

Newbie

I'm fully connected to the Internet, but when I try to open a menu, it gives me the "Go online to see menu". According to Spotify I have followed their troubleshooting tree, reset my phone, reinstall...

Mabrooke

Regular

16374 Views

38 replies

33 likes

Connectivity
  • 16374 Views
  • 38 replies
  • 33 likes