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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388884 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8070 Views

0 replies

7 likes

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Spotify borked in Android auto

Problem has been ongoing for about a month now. Requesting a song from Spotify on Android auto gets a response, but the song stutters and stops, then affects other music apps. If I delete Spotify, the system works as it is should. I'm a premium subsc...

Casual Listener

Problem has been ongoing for about a month now. Requesting a song from Spotify on Android auto gets a response, but the song stutters and stops, then affects other music apps.    If I del...

Njhaley1

Casual Listener

438 Views

1 replies

0 likes

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Music unavaiable on Android

I'm having some trouble with the mobile version of Spotify. When I wanna listen to, for example, the albuns Saturate and Phobia from Breaking Benjamin, it doesn't play at all. But when I'm on my PC (Windows) it works just fine. Even playing on PC the...

Newbie

I'm having some trouble with the mobile version of Spotify. When I wanna listen to, for example, the albuns Saturate and Phobia from Breaking Benjamin, it doesn't play at all. But when I'm on my PC (...

Beelers2

Newbie

525 Views

1 replies

0 likes

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  • 1 replies
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Why is my search history limited?

On my previous phone, I did not have this issue. But when I got my new phone the search history got messed up. I can only search for ten things and if I search for an eleventh thing the item on the bottom gets removed.

Newbie

On my previous phone, I did not have this issue. But when I got my new phone the search history got messed up. I can only search for ten things and if I search for an eleventh thing the ite...

806 Views

0 replies

0 likes

history
s8+
Search
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"Favourite Songs" playlist not full saved songs list

It's really frustrating I can no longer see my full list of saved songs on mobile, only a short "includes" section which appears to be in no particular order. Also, some of these songs are not "hearted" for some reason (even though they should be). N...

Gig Goer

It's really frustrating I can no longer see my full list of saved songs on mobile, only a short "includes" section which appears to be in no particular order. Also, some of these songs are not "heart...

836 Views

0 replies

1 likes

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Superuser Contribution CAN'T LISTEN PLAYLIST IN OFFLINE MODE

After download a playlist, green arrow appears on my phone, I select offline mode and I can not listen the music. I already re-install de App but is not working properly.

Newbie

After download a playlist, green arrow appears on my phone, I select offline mode and I can not listen the music. I already re-install de App but is not working properly.  

user-removed

Not applicable

477 Views

1 replies

0 likes

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Superuser Contribution SE ME BORRAN LAS CANCIONES DESCARGADAS

Al apagar o reiniciar mi celular, todas las canciones y playlists se me borran y no estan disponibles para escucharlas sin conexion. Es muy molesto tener que descargar todos los dias mis canciones.

Newbie

Al apagar o reiniciar mi celular, todas las canciones y playlists se me borran y no estan disponibles para escucharlas sin conexion. Es muy molesto tener que descargar todos los dias mis canciones.

user-removed

Not applicable

4061 Views

1 replies

1 likes

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How to save to SD Card

Hey,The manual settings says that I can store my music on a CD card.I can not find this one, I do not see the possibility to save the downloaded data on the CD card. I have already searched in the institutions, but not found.Can you help with this. M...

Newbie

  Hey, The manual settings says that I can store my music on a CD card. I can not find this one, I do not see the possibility to save the downloaded data on the CD card. I have already search...

484 Views

0 replies

0 likes

Android
Samsung S7
Sd kaart
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Android Nougat offline shortcut

hey yall, im having an issue on my lgv20 where i have the shortcut to toggle offline mode on my phone but it dosent do anything when i tap it. this would be very useful to me and unfortunetly its not working.notifications and all permissions are allo...

Newbie

hey yall, im having an issue on my lgv20 where i have the shortcut to toggle offline mode on my phone but it dosent do anything when i tap it. this would be very useful to me and unfortunetly its not...

633 Views

0 replies

0 likes

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Superuser Contribution I can log in to Spotify through my MacBook air but I can't log in through my android phone. Pls help

All these days I was able to use Spotify through my android phone but all of a sudden it does not allow me to log in as it says "incorrect password or username." However, when I use the same password and username for my Mac and it logs in. Please hel...

Newbie

All these days I was able to use Spotify through my android phone but all of a sudden it does not allow me to log in as it says "incorrect password or username." However, when I use the same password...

user-removed

Not applicable

714 Views

1 replies

0 likes

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Help Me

I can not, cause the Spotify storage to be the external storage of my cell phone and I end up running out of memory in internal storage because of that.

Newbie

I can not, cause the Spotify storage to be the external storage of my cell phone and I end up running out of memory in internal storage because of that.

358 Views

0 replies

0 likes

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Disabling Bluetooth Auto Start

Hello, Whenever I connect my phone to my car stereo using bluetooth, the Spotify app opens and begins playing music from where I last left off. I don't want this behavior. I often listen to podcasts, and use a different app for that. Spotify will ove...

Newbie

Hello,   Whenever I connect my phone to my car stereo using bluetooth, the Spotify app opens and begins playing music from where I last left off. I don't want this behavior. I often listen to ...

Wi_liam

Newbie

2992 Views

2 replies

9 likes

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Superuser Contribution Se reinicia teléfono repetidamente.

Hace unas semanas adquirí una memoria SD de 128 GB para guardar la música en ella, cuando se comienzan a descargar, el teléfono comienza a reiniciarse repetidamente hasta que extraigo la SD , me eh dado cuenta que solo pasa con SPOTIFY pues otros arc...

Newbie

Hace unas semanas adquirí una memoria SD de 128 GB para guardar la música en ella, cuando se comienzan a descargar, el teléfono comienza a reiniciarse repetidamente hasta que extraigo la SD , me eh d...

user-removed

Not applicable

1083 Views

1 replies

0 likes

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Spotify updates deleted downloaded music

Like the title says - seems like almost everytime the Spotify app updates, all of my downloaded music gets deleted. My playlists don't get **bleep** up or anything, but it takes awhile to re-download all 1000+ songs. Anybody else experience this? Any...

Regular

Like the title says - seems like almost everytime the Spotify app updates, all of my downloaded music gets deleted.     My playlists don't get **bleep** up or anything, but it takes awhi...

461 Views

0 replies

1 likes

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semi-unlink device - disable notification with what I'm listening on my computer

Use-case: I have spotify premium and I'm listening on my computer and on my android device. And this works great, with a little "but". When I'm listening on my computer I constantly see a notification on my android device with information of the curr...

Casual Listener

Use-case: I have spotify premium and I'm listening on my computer and on my android device. And this works great, with a little "but". When I'm listening on my computer I constantly see a notificatio...

499 Views

0 replies

0 likes

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Spotify closes when starting runtastic activity

Hello, i noticed that on my secondary phone, which runs on android 6.00 (wiko sunny that i use for when i run), everytime i use spotify and gps, spotify closes, it happens especially with app that records sport activity (runtastic or strava). I did a...

Casual Listener

Hello, i noticed that on my secondary phone, which runs on android 6.00 (wiko sunny that i use for when i run), everytime i use spotify and gps, spotify closes, it happens especially with app that re...

713 Views

0 replies

0 likes

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Bug when advance the music

Hi, when I advance the music, for exemple, the music is in the beginning and I put it in the middle, the music has sound a burst ( clipping) every time it advances or regresses the music.Please, help to resolve this problemSorry for my English, I'm b...

Casual Listener

Hi, when I advance the music, for exemple, the music is in the beginning and I put it in the middle, the music has sound a burst ( clipping) every time it advances or regresses the music. Please, he...

326 Views

0 replies

0 likes

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Spotify Free songs stuck in play list

When I am listening to a playlist on my phone, when a song ends the next song does not play until I unlock my phone snd look at the Spotify app. Just started happening yesterday. Did not Change any thing.

Newbie

When I am listening to a playlist on my phone, when a song ends the next song does not play until I unlock my phone snd look at the Spotify app. Just started happening yesterday. Did not Change any t...

374 Views

0 replies

0 likes

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App Opens by Itself

Every time I plug in my phone, specifically at night, the app opens by itself and I cannot figure out why or how to stop this. Can someone please explain this to me and help me change it. Thank you

Casual Listener

Every time I plug in my phone, specifically at night, the app opens by itself and I cannot figure out why or how to stop this. Can someone please explain this to me and help me change it.   Th...

434 Views

0 replies

0 likes

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Podcast controls missing since update

A few weeks ago there was an update to the podcast player, and now most of my favourite podcasts have no visible control buttons (to fast forward, rewind etc.)It seems to depend on how much information the podcast creators put in each preview - this ...

Regular

A few weeks ago there was an update to the podcast player, and now most of my favourite podcasts have no visible control buttons (to fast forward, rewind etc.) It seems to depend on how much infor...

deano_nz

Regular

1189 Views

2 replies

0 likes

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Bring back artist radio

My spotify app on my android pohne just updated. All of my library items disappeared. Just as annoyingly, the option to play an Artist Radio has disappeared. This was my favorite part of spotify. Please bring it back!

Visitor

My spotify app on my android pohne just updated. All of my library items disappeared. Just as annoyingly, the option to play an Artist Radio has disappeared. This was my favorite part of spotify. Ple...

user-removed

Not applicable

880 Views

2 replies

0 likes

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