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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107343 Views

26 replies

3 likes

  • 107343 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217238 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217238 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571297 Views

79 replies

3 likes

  • 571297 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470720 Views

577 replies

40 likes

Account
Free
  • 470720 Views
  • 577 replies
  • 40 likes

Descarga lenta con wifi excelente.

No es la primera vez que me pasa, ni en el mismo dispositivo, ¿muchas veces los servidores de Spotify están saturados no ?no es cosa mía, ya probé desinstalar, probar otro dispositivo, mirar velocidad de conexión y nada. Cuando tengo que bajar un núm...

Newbie

No es la primera vez que me pasa, ni en el mismo dispositivo, ¿muchas veces los servidores de Spotify están saturados no ?no es cosa mía, ya probé desinstalar, probar otro dispositivo, mirar velocida...

2413 Views

0 replies

2 likes

  • 2413 Views
  • 0 replies
  • 2 likes

Loud sound at start of song

I have used Spotify premium for approxinately 10 months and over the last few days I have developed a problem. Whenever a new song starts approximately 1-2 seconds in I get a sudden burst of very loud noise. This is regardless of streaming or a previ...

Newbie

I have used Spotify premium for approxinately 10 months and over the last few days I have developed a problem.   Whenever a new song starts approximately 1-2 seconds in I get a sudden burst of...

1202 Views

0 replies

3 likes

  • 1202 Views
  • 0 replies
  • 3 likes

Solved!! My friends can't see what I'm listening and Last.fm scrobbling doesn't work

I updated Spotify on Android and now the songs I'm listening doesn't go on friends feed and last.fm. But on desktop for windows it works. What can I do? All the settings are right. Feels stupid to pay for premiun when my most important qualitys does ...

Casual Listener

I updated Spotify on Android and now the songs I'm listening doesn't go on friends feed and last.fm. But on desktop for windows it works. What can I do? All the settings are right. Feels stupid to pa...

beeabay

Casual Listener

1365 Views

2 replies

3 likes

  • 1365 Views
  • 2 replies
  • 3 likes

Local files always play from start regardless of where you click

For some reason, as of yesterday whenever I'm listening to local files offline, if I try to skip part of the song (play from the middle, go back to my favourite part or whatever) it just won't do it. It will either just restart the whole song and go ...

Casual Listener

For some reason, as of yesterday whenever I'm listening to local files offline, if I try to skip part of the song (play from the middle, go back to my favourite part or whatever) it just won't do it....

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs keep skipping and pausing randomly

I'm having this issue on my Samsung Galaxy S8 ever since the most recent update. Can you let us know what operating system and Spotify version you're currently using? Android 8.0 Does this happen when trying to stream music through 3G/4G or on WiFi? ...

Casual Listener

I'm having this issue on my Samsung Galaxy S8 ever since the most recent update. Can you let us know what operating system and Spotify version you're currently using?  Android 8.0 Does t...

Melody

Spotify

1174 Views

3 replies

0 likes

  • 1174 Views
  • 3 replies
  • 0 likes

App uses 3.8gb on phone, but no downloaded content

as above. Memory usage is massive compared to app size, but when I set to only show downloaded content, nothing is visible. Any thoughts? Thanks

Newbie

as above. Memory usage is massive compared to app size, but when I set to only show downloaded content, nothing is visible.  Any thoughts?  Thanks

jsannn

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Can not find the next on shuffle button on my playlist

On the Last spotify update their was an option for me to see what was playing next on my playlist when it was on shuffle and it gave me all the songs that have not played yet on shufle on my spotify playlist on the recent update that was today I coul...

Casual Listener

On the Last spotify update their was an option for me to see what was playing next on my playlist when it was on shuffle and it gave me all the songs that have not played yet on shufle on my spotify ...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
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New Android user trialing Premium is the last update causing my problems?

I'm not liking Spotify but how could it be so popular with all these issues I read about? I used Apple music on my iPhone, but I want to use Android auto because it supports Waze. Now I need a streaming app. Currently, playlist don't shuffle, request...

Newbie

I'm not liking Spotify but how could it be so popular with all these issues I read about?  I used Apple music on my iPhone, but I want to use Android auto because it supports Waze.  Now I n...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Volume Issues New update

With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?! Please fix it!

Regular

With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?!    Please fix it!

Danielsc007

Regular

50289 Views

168 replies

18 likes

  • 50289 Views
  • 168 replies
  • 18 likes

cache cleared

I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any way to cache them all quickly?

Newbie

I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any ...

613 Views

0 replies

0 likes

  • 613 Views
  • 0 replies
  • 0 likes

Spotify breaks when I play Periphery Heavy Heart

Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist while on random shuffle on repeat playlist. At first ...

Newbie

Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist wh...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Solved!! Musicas com som estalando

Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa de som, já que a mesma música toca perfeitamente p...

Casual Listener

Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa...

Bittencourt

Spotify Star

17563 Views

33 replies

3 likes

  • 17563 Views
  • 33 replies
  • 3 likes

Superuser Contribution La app no detecta la conexion wifi

Buenas noches. Tengo la suscripcion Familiar y de movil un android, concretamente un One Plus 3. Mi problema es que la app no detecta la conexion wifi (Movistar). Funciona perfectamente, ya que he probado la misma, con otras plataformas de musica (qu...

Visitor

Buenas noches. Tengo la suscripcion Familiar y de movil un android, concretamente un One Plus 3. Mi problema es que la app no detecta la conexion wifi (Movistar). Funciona perfectamente, ya que he pr...

user-removed

Not applicable

13925 Views

5 replies

3 likes

  • 13925 Views
  • 5 replies
  • 3 likes

Problem of connection

i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?

Newbie

i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

App just deleted almost 400 songs from my library

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to count 2,048 songs(thank god I have a playlist of my ent...

Gig Goer

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to coun...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Problem with SD card storage

Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music library sometimes disappears (as if the music was deleted [not moved] f...

Newbie

Hello,   A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music librar...

763 Views

0 replies

1 likes

Android App
bug report
bugs
Samsung galaxy s8
  • 763 Views
  • 0 replies
  • 1 likes

Run in background / Why ?

Hey everyone, Since the last Spotify update, it runs in the background when open. Normally, I could skip or pause songs from the lock screen, but now the only info that shows up is "Spotify is running in the background"... I have tried deinstalling a...

Visitor

Hey everyone,   Since the last Spotify update, it runs in the background when open.    Normally, I could skip or pause songs from the lock screen, but now the only info that shows ...

627 Views

0 replies

0 likes

  • 627 Views
  • 0 replies
  • 0 likes

"Dislike" button has no effect

I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix. Either: 1) Daily Mix is not updating and/or2) Dislike button does not work What is ha...

Visitor

I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix.   Either:   1) Daily...

user-removed

Not applicable

586 Views

2 replies

0 likes

  • 586 Views
  • 2 replies
  • 0 likes