Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I downloaded nearly 1000 songs yesterday. But this morning, none of them was downloaded and I downloaded them again. Right now, they don't seem to be downloaded but I can listen to them offline but it tries to download them again. What's the problem
I downloaded nearly 1000 songs yesterday. But this morning, none of them was downloaded and I downloaded them again. Right now, they don't seem to be downloaded but I can listen to them offline but i...
283 Views
0 replies
0 likes
La app se apaga pasada la reproducción de 4 a 5 canciones no importa si está conectado a Bluetooth, audífonos o directamente del celular. Es muy molesto estar abriendo la aplicaciones a cada rato.
La app se apaga pasada la reproducción de 4 a 5 canciones no importa si está conectado a Bluetooth, audífonos o directamente del celular. Es muy molesto estar abriendo la aplicaciones a cada rato.
386 Views
0 replies
0 likes
Hi so I want to link my Spotify account with my google home ,yet I somehow don't see an option to under the Google home settings I have looked everywhere and I know how to link accounts the option to link Spotify is just not their
Hi so I want to link my Spotify account with my google home ,yet I somehow don't see an option to under the Google home settings I have looked everywhere and I know how to link accounts the option to...
Spotify Star
137875 Views
5 replies
0 likes
Hi, I have a problem with a playlist because I Can see only three tracks instead of 95. The playlist is a public playlist and it's not mine. I have this problem both on android and iOS but not on the web player. How can I solve it?
Hi, I have a problem with a playlist because I Can see only three tracks instead of 95. The playlist is a public playlist and it's not mine. I have this problem both on android and iOS but not on the...
365 Views
0 replies
0 likes
Não consigo escutar off line, mesmo com o botão ativado!Tenho que me conectar, começar a escutar uma música e depois funciona off line por um tempo!Já baixei muuuitasss músicas, se eu reinstalar vou perder tudo!!Não encontrei a opção de limpar, onde ...
Não consigo escutar off line, mesmo com o botão ativado! Tenho que me conectar, começar a escutar uma música e depois funciona off line por um tempo! Já baixei muuuitasss músicas, se eu reinstalar ...
Spotify Star
478 Views
3 replies
0 likes
Hello.I have a premium account.I have a problem with the application, after setting the high quality from time to time, the setting returns to the "automatic quality" setting.How to make the setting remain the highest quality? Miui 9 Global BetaSpoti...
Hello. I have a premium account. I have a problem with the application, after setting the high quality from time to time, the setting returns to the "automatic quality" setting. How to make the se...
Casual Listener
916 Views
3 replies
0 likes
Ich bin spotify free Nutzer über die App auf Android und kann keine Songs abspielen. Weder über Playlists noch in "Songs" ich habe nur die Option auf Shuffle zu gehen und selbst dann werden keine Songs aus der playlist abgespielt sondern ähnliche Vor...
Ich bin spotify free Nutzer über die App auf Android und kann keine Songs abspielen. Weder über Playlists noch in "Songs" ich habe nur die Option auf Shuffle zu gehen und selbst dann werden kei...
1433 Views
0 replies
3 likes
I just can not find any videos on the spotify app. How can i find them? For example the denzel curry exclusive video.
I just can not find any videos on the spotify app. How can i find them? For example the denzel curry exclusive video.
Community Legend
2012 Views
3 replies
0 likes
I'm on my phone and trying to log in with my account, but every time I press "log in", it briefly changes to "logging in..." and then just turns back to "log in" button. No error message no nothing. My password and username are totally correct. Pleas...
I'm on my phone and trying to log in with my account, but every time I press "log in", it briefly changes to "logging in..." and then just turns back to "log in" button. No error message no nothing.&...
Regular
965 Views
7 replies
0 likes
Minhas músicas que estavam salvas, foram excluídas, como faço pra restaurar as antigas? Sou usuário Premium
Minhas músicas que estavam salvas, foram excluídas, como faço pra restaurar as antigas? Sou usuário Premium
277 Views
0 replies
0 likes
Minhas músicas que estavam salvas automaticamente foram excluídas, sou usuário Premium. Tenho que baixar todas de novo, queria que elas retornassem, o que faço? Ajuda por favor.
Minhas músicas que estavam salvas automaticamente foram excluídas, sou usuário Premium. Tenho que baixar todas de novo, queria que elas retornassem, o que faço? Ajuda por favor.
2035 Views
0 replies
0 likes
Hey, I have spotify premium on my galaxy S8 and for a while now no matter what song I play the song will have random pauses throughout, when it should be playing in one continuous stream. Most of the songs I have are already downloaded locally to my ...
Hey, I have spotify premium on my galaxy S8 and for a while now no matter what song I play the song will have random pauses throughout, when it should be playing in one continuous stream. Most of the...
1214 Views
0 replies
0 likes
I've added a few Hans Zimmer songs to my playlists over time - potc, instersteller and spirit just to name a few. Over the last few days, I can't play anything on my playlist or from the artist selection. It just refuses to play and I get an error me...
I've added a few Hans Zimmer songs to my playlists over time - potc, instersteller and spirit just to name a few. Over the last few days, I can't play anything on my playlist or from the art...
Community Legend
1563 Views
1 replies
0 likes
For the past month or so, whenever I listen to music in my car (play Spotify using Android Auto), my phone (a Galaxy S7) will randomly start playing the beginning of the album I was listening to after I stop the car and unplug my phone. It will conti...
For the past month or so, whenever I listen to music in my car (play Spotify using Android Auto), my phone (a Galaxy S7) will randomly start playing the beginning of the album I was listening to afte...
721 Views
0 replies
2 likes
I recently switch to android so i copied my itunes music over to spotify. I got all my playlists finally figured out, but to save on data usage, i want to download all the songs to my phones storage. I hit download on the playlists but it only downlo...
I recently switch to android so i copied my itunes music over to spotify. I got all my playlists finally figured out, but to save on data usage, i want to download all the songs to my phones storage....
Casual Listener
824 Views
2 replies
0 likes
Spotify corrupted my sd card again... this keeps happening. I have a 128gb good samsung card and the app started to loose songs etc and ended up corrupting it. Not the first time and no solution yet...Aparently spotify is not made for external storag...
Spotify corrupted my sd card again... this keeps happening. I have a 128gb good samsung card and the app started to loose songs etc and ended up corrupting it. Not the first time and no solution yet....
556 Views
0 replies
1 likes
Hi, since a couple of days i'm constantly getting an audio message which says something like: "Spotify has stopped since your spotify account is being used on another device". The music is paused then. I'm sure no other device is using Spotify at tha...
Hi, since a couple of days i'm constantly getting an audio message which says something like: "Spotify has stopped since your spotify account is being used on another device". The music is pause...
Casual Listener
2585 Views
7 replies
7 likes
When I have a full music library (having hit the 10000 song limit) saving an album on the homepage the app crashes the Android app, instead of gracefully handling the exceprion and displaying the "your all full up" message. On other activities it han...
When I have a full music library (having hit the 10000 song limit) saving an album on the homepage the app crashes the Android app, instead of gracefully handling the exceprion and displaying the "yo...
280 Views
0 replies
0 likes
I don't get the option to follow artists (this is probably a stupid question, but I'm pretty new to Spotify)
I don't get the option to follow artists (this is probably a stupid question, but I'm pretty new to Spotify)
570 Views
0 replies
0 likes
I just got a new Android cell phone and Spotify came free for 6 months. Which version is that? I'm having crashes all the time or it stops them I go back and forth to fix it. This is crazy. How long have u guys been in business? Obviously you guys ha...
I just got a new Android cell phone and Spotify came free for 6 months. Which version is that? I'm having crashes all the time or it stops them I go back and forth to fix it. This i...
Spotify
321 Views
1 replies
0 likes
