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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 33000 Views
  • 62 replies
  • 25 likes
  • 33000 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872804 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872804 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25249 Views
  • 3 replies
  • 0 likes
  • 25249 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs won't play offline even when downloaded

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

  • Newbie
  • Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.
  • Isaakwilliams
  • Newbie
  • 38278 Views
  • 4 replies
  • 7 likes
  • 38278 Views
  • 4 replies
  • 7 likes

App crashes when i attempt to save music

Using a Galaxy S8, every time I got save or download on an album the app crashes. Uninstalled the app and reinstalled it and it still happens. Is there a number or email so I can contact Spotify directly? Will they refund me for my purchase this mont...

  • Casual Listener
  • Using a Galaxy S8, every time I got save or download on an album the app crashes. Uninstalled the app and reinstalled it and it still happens. Is there a number or email so I can contact Spotify dire...
  • Prostheticbrain
  • Casual Listener
  • 3450 Views
  • 16 replies
  • 8 likes
  • 3450 Views
  • 16 replies
  • 8 likes

Superuser Contribution No aparece pantalla de bloqueo

Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1

  • Newbie
  • Por que no me aparece la caratula completa de lo que escucho en pantalla de bloqueo? Es samsung J7 y android 6.0.1
  • Ojosinrostro
  • Newbie
  • 13802 Views
  • 6 replies
  • 8 likes
  • 13802 Views
  • 6 replies
  • 8 likes

Problems with Spotify after update

Hey!A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely. I have Spotify Premium and I usually download a few playlists, especially those with the most songs I like so I don'...

  • Casual Listener
  • Hey! A few days ago I updated the Spotify app on my phone (I have a Huawei P9), and ever since the app has been acting very strangely.   I have Spotify Premium and I usually download a few pl...
  • 585 Views
  • 0 replies
  • 1 likes
  • 585 Views
  • 0 replies
  • 1 likes

App won't load after FB login

When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running. I can use my FB credentials to log in on PC, but this is what continually happens on my android. I've reinstalled the app numerous times to no av...

  • Newbie
  • When accessing the app, I get a black screen with a grey bar on top, as if the app is partially running.  I can use my FB credentials to log in on PC, but this is what continually happens on my ...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Radio function is gone

Hi guys, I'm using Spotify in Vietnam and I can't start the radio station based on the song I'm playing. The other topic said that just touch the Radio icon but the screenshot shows no radio icon... Is this the software issue or something like the fa...

  • Visitor
  • Hi guys, I'm using Spotify in Vietnam and I can't start the radio station based on the song I'm playing. The other topic said that just touch the Radio icon but the screenshot shows no radio icon... ...
  • Hubo
  • Community Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Won't download when connected to wifi

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular download option on and off and turning mobile data o...

  • Casual Listener
  • Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular d...
  • peter_xxx
  • Regular
  • 43570 Views
  • 23 replies
  • 10 likes
  • 43570 Views
  • 23 replies
  • 10 likes

Music volume goes down when WhatsApp is open

Everytime I open WhatsApp the volume goes down, a lot. If I minimize goes to normal, if I go back to check for new messages it goes down again.

  • Newbie
  • Everytime I open WhatsApp the volume goes down, a lot. If I minimize goes to normal, if I go back to check for new messages it goes down again.
  • 607 Views
  • 0 replies
  • 0 likes
  • 607 Views
  • 0 replies
  • 0 likes

Cannot control Spotify with Google Assistant when screen is off

I'm using bluetooth earphones with a dedicated assistant button to control my Pixel 2 XL. If the screen is on I can get Google Assistant to control Spotify. However, if the screen is off and I try to tell Spotify to play a song Google Assistant respo...

  • Newbie
  • I'm using bluetooth earphones with a dedicated assistant button to control my Pixel 2 XL. If the screen is on I can get Google Assistant to control Spotify. However, if the screen is off and I try to...
  • 1253 Views
  • 0 replies
  • 3 likes
  • 1253 Views
  • 0 replies
  • 3 likes

App & Recently played songs showing songs I did not play

I noticed the past few mornings when I wake up, Spotify app is showing "radio based on [song]" which I did not play. The songs are similar to those I've listened to, but not recently (Oingo Boingo, Duran Duran, LA Style...). Is it a glitch? Or a hack...

  • Newbie
  • I noticed the past few mornings when I wake up, Spotify app is showing "radio based on [song]" which I did not play. The songs are similar to those I've listened to, but not recently (Oingo Boingo, D...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

where is my library

Hi, i want find my friend, but dont have library button. Can you help me find out why?(i have Home, search, my playlists and premium)

  • Newbie
  • Hi, i want find my friend, but dont have library button. Can you help me find out why? (i have Home, search, my playlists and premium)
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes

Spotify on Android 8.1 not recognizing inline remote controls (next track and previous track)

Hey all, So I'm on a Pixel 2 XL, Android 8.1, using the 1More Triple Driver earphones. Spotify will NOT recognize the double click for next track and triple click for previous track functions. However, Google Play Music recognizes these commands flaw...

  • Newbie
  • Hey all,   So I'm on a Pixel 2 XL, Android 8.1, using the 1More Triple Driver earphones. Spotify will NOT recognize the double click for next track and triple click for previous track function...
  • AeroZ
  • Composer
  • 975 Views
  • 2 replies
  • 2 likes
  • 975 Views
  • 2 replies
  • 2 likes

ACCIDENTAL DISLIKE ON RADIO

I need to be able to look back at my list of disliked and liked songs so I can like an accidental dislike. PLEASE FIX THIS IMMEDITELY IN THE NEXT UPDATE! I pay good money.

  • Newbie
  • I need to be able to look back at my list of disliked and liked songs so I can like an accidental dislike. PLEASE FIX THIS IMMEDITELY IN THE NEXT UPDATE! I pay good money.
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Completely inappropriate suggested songs!

My 9 year old daughter was using this spotify account. She was making a Halloween playlist and went to try and listen to it when instead it started a "suggested song" entitled "**bleep** her Right in the **bleep**". Like seriously how can you let a s...

  • Casual Listener
  • My 9 year old daughter was using this spotify account. She was making a Halloween playlist and went to try and listen to it when instead it started a "suggested song" entitled "**bleep** her Right in...
  • Mrdevitt
  • Casual Listener
  • 1801 Views
  • 7 replies
  • 2 likes
  • 1801 Views
  • 7 replies
  • 2 likes

Spotify says offline?? I've been premium for years and can't figure ot out.

I've tried a few things that I read online, but I can't get into the app at all so I cannot go into my settings to switch it to online. I tried the full website I get nowhere. But I can listen to it find on my firestick. But I really need to figure o...

  • Newbie
  • I've tried a few things that I read online, but I can't get into the app at all so I cannot go into my settings to switch it to online. I tried the full website I get nowhere. But I can listen to it ...
  • phan_times
  • Community Legend
  • 502 Views
  • 1 replies
  • 0 likes
  • 502 Views
  • 1 replies
  • 0 likes

Best stand alone portable music player for spotify

So I am one of these guys that uses a stand alone music player. Had an Ipod and then a Sony walkman. Just wondering what good alternatives there are. The Walkman does integrate spotify, but the memory is very limited (it only permits 2GB for offline ...

  • Newbie
  • So I am one of these guys that uses a stand alone music player.  Had an Ipod and then a Sony walkman.  Just wondering what good alternatives there are.   The Walkman does integrate s...
  • 8360 Views
  • 0 replies
  • 14 likes
  • 8360 Views
  • 0 replies
  • 14 likes

Fila de reprodução

Olá, alguém sabe como faço para limpar a fila de produção? Eu tinha feito uma fila de reprodução com músicas que queria escutar em um momento, mas acabei não escutando todas, aí em outro momento fui fazer uma nova fila de reprodução, mas não havia op...

  • Casual Listener
  • Olá, alguém sabe como faço para limpar a fila de produção? Eu tinha feito uma fila de reprodução com músicas que queria escutar em um momento, mas acabei não escutando todas, aí em outro momento fui ...
  • dalsonn
  • Casual Listener
  • 44358 Views
  • 8 replies
  • 2 likes
  • 44358 Views
  • 8 replies
  • 2 likes

Permission to read text messages?

Yesterday I got a text from a friend saying he was going to Florida. Today I started getting advertisements for Florida Lottery. I've never been to Florida. I have no plans on going there. I haven't done any searches related to Florida. I don't under...

  • Newbie
  • Yesterday I got a text from a friend saying he was going to Florida. Today I started getting advertisements for Florida Lottery.  I've never been to Florida. I have no plans on going there. I ha...
  • Joe
  • Community Legend
  • 846 Views
  • 1 replies
  • 1 likes
  • 846 Views
  • 1 replies
  • 1 likes

Only getting a black screen

After years of no issues, my spotify will only show a black cscreen with a grey bar at the top on my Samsung. What has happened? I log on via Facebook.

  • Regular
  • After years of no issues, my spotify will only show a black cscreen with a grey bar at the top on my Samsung. What has happened? I log on via Facebook.
  • phan_times
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes