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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114654 Views

26 replies

4 likes

  • 114654 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230422 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230422 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589606 Views

79 replies

3 likes

  • 589606 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484531 Views

580 replies

42 likes

Account
Free
  • 484531 Views
  • 580 replies
  • 42 likes

incorrect sorting podcast episodes

Hi all, since today my podcast is available on Spotify.https://open.spotify.com/show/76MEZewHkzFsYF5OGUqv5pUnfortunately it exists an issue with episode sorting in the android app (v8.4.50.644).The sorting from old to new is correct, but the sorting ...

Casual Listener

Hi all,   since today my podcast is available on Spotify. https://open.spotify.com/show/76MEZewHkzFsYF5OGUqv5p Unfortunately it exists an issue with episode sorting in th...

DonMariachiRock

Casual Listener

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

In den Einstellungen keine Speicher Wahl vorhanden

Also ich habe eine 64GB Speicherkarte in meinem Smartphone drin und will die Musik von Spotify auf die SD Karte übertragen, da mein interner Speicher langsam voll wird. Aber die Kategorie 'Speicher' finde ich in meinen Einstellungen nicht, was kann i...

Newbie

Also ich habe eine 64GB Speicherkarte in meinem Smartphone drin und will die Musik von Spotify auf die SD Karte übertragen, da mein interner Speicher langsam voll wird. Aber die Kategorie 'Speicher' ...

hoffa4

Casual Listener

4322 Views

4 replies

0 likes

  • 4322 Views
  • 4 replies
  • 0 likes

Premium not transferring to new phone.

I have changed to a new phone. After the app was installed I logged in. All of my music is there but my premium subscription isn't. It still works on my old phone but can't get it to work on the new phone. This is after logging out of my old phone. S...

Casual Listener

I have changed to a new phone. After the app was installed I logged in. All of my music is there but my premium subscription isn't. It still works on my old phone but can't get it to work on the new ...

Mickybb

Casual Listener

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Downloaded songs stored in external memory unplayable

Im running an android v6.0.1. and im having a problem with the recent update/s. Previously they have a storage option where we can chose where songs would be stored. After updating, the option is gone and decides to create its main folder on my poor ...

Newbie

Im running an android v6.0.1. and im having a problem with the recent update/s. Previously they have a storage option where we can chose where songs would be stored. After updating, the option is gon...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Solved!! Subscription cancelled

Well, that's my subscription cancelled! If it aint working, I aint paying. Shame because I've been a paying user since the early days, but while users are still paying, there doesn't seem to be any motivation to improve the service. Vote with your wa...

Casual Listener

Well, that's my subscription cancelled!   If it aint working, I aint paying.   Shame because I've been a paying user since the early days, but while users are still paying, there doesn'...

Misstina73

Newbie

20794 Views

51 replies

28 likes

  • 20794 Views
  • 51 replies
  • 28 likes

Can't skip when casting

When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other devices and click on my TV. And then I cannot skip...

Casual Listener

When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other...

1167009324

Newbie

1612 Views

4 replies

1 likes

  • 1612 Views
  • 4 replies
  • 1 likes

Superuser Contribution BUG!? Cannot start playlist using the filter bar

OK, that problem sounds very stupid but I don't get it. What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the playlist is an endless loop of just this one song. Additional ta...

Regular

OK, that problem sounds very stupid but I don't get it.   What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the...

Bäär

Regular

638 Views

2 replies

0 likes

  • 638 Views
  • 2 replies
  • 0 likes

Using a smartwatch to remote spotify

Hi, I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost and I saw that some of android smartwatch don't support spot...

Newbie

Hi,   I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost ...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Android notification control

On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone how to keep this from happening?

Newbie

On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone h...

418 Views

0 replies

1 likes

  • 418 Views
  • 0 replies
  • 1 likes

The new update on Android

Am I the only one who absolutely hates the new update.You can't listen to saved songs, the whole app is now way more complicated.You can't even look at the songs in your playlist.Please help

Newbie

Am I the only one who absolutely hates the new update. You can't listen to saved songs, the whole app is now way more complicated. You can't even look at the songs in your playlist. Please help &...

JakeAdams

Newbie

1953 Views

2 replies

4 likes

  • 1953 Views
  • 2 replies
  • 4 likes

Album art missing on local files

When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?

Visitor

When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Spotify stops when using Polar A370 heart rate monitor

Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, but closing the app and turning headphones off and on usually ...

Newbie

Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor   Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, bu...

825 Views

0 replies

0 likes

  • 825 Views
  • 0 replies
  • 0 likes

explicit content button

I would like the option to remove the (report explicit content) button.I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to remove this button should up to the user.btw love spot...

Newbie

I would like the option to remove the (report explicit content) button. I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to ...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Offline downloads stuck at 0%

Hi, I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)". Things I've tried:- Switching WiFi networks- Removing the cache- Reinstalling the app- Removing all offline devices from the account page All w...

Visitor

Hi,   I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)".   Things I've tried: - Switching WiFi networks - Removing the cache - Rei...

user-removed

Not applicable

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes

Spotify does not work in my Moto M

I'm trying to use Spotify on my Moto M but whe I try to play a song it does not work, the only thing that appears is the name of the song and the pause button but id does not reproduce the song.

Newbie

I'm trying to use Spotify on my Moto M but whe I try to play a song it does not work, the only thing that appears is the name of the song and the pause button but id does not reproduce the song.

Nico

Community Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

I cant login to my samsung app

Hi all, I can't Login to my app account. I live in India at the moment so i tried to change the "country" from UK to India but i cant. The only option i can sellect is UK. Thanks in advance

Newbie

Hi all,    I can't Login to my app account. I live in India at the moment so i tried to change the "country" from UK to India but i cant. The only option i can sellect is UK.  &nbsp...

MattSuda

Spotify Star

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Spotify freezes/stops playing music randomly on Google Pixel 2

Just switched to Pixel 2. Spotify would randomly skip songs or freeze. I've tried to reinstall twice and nothing seems to work. How do I fix this issue?

Newbie

Just switched to Pixel 2. Spotify would randomly skip songs or freeze. I've tried to reinstall twice and nothing seems to work. How do I fix this issue?

765 Views

0 replies

1 likes

  • 765 Views
  • 0 replies
  • 1 likes

Equalizer for Android

What happened to the Equalizer since the last Android update. Seems to be gone. Chatted with Spotify expert who told be to reinstall. Same issue after reinstall. Did it move?

Newbie

What happened to the Equalizer since the last Android update.  Seems to be gone.  Chatted with Spotify expert who told be to reinstall.  Same issue after reinstall.  Did it m...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Widget

Whenever I close the application in the drawer the widget deletes the song that was playing. I think it's a shame because I really like the cover art of my favorite artists' albums. I would love that even terminating the app in any way the album cove...

Visitor

Whenever I close the application in the drawer the widget deletes the song that was playing. I think it's a shame because I really like the cover art of my favorite artists' albums. I would love that...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Samsung Gear Support - IconX earbuds

Does Spotify allows me to download music to and play from IconX earbuds? I have been trying to download music to my Gear IconX to no avail. IF not, does anyone know which streaming program allows music to be downloaded or sync with external HD on Sam...

Newbie

Does Spotify allows me to download music to and play from IconX earbuds?  I have been trying to download music to my Gear IconX to no avail.  IF not, does anyone know which streaming progra...

Mechabjornis

Casual Listener

34868 Views

26 replies

5 likes

  • 34868 Views
  • 26 replies
  • 5 likes