Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376777 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi.The question is if I tap on the three dotted menu behind any individual song in any of the downloaded pl...
Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi. The question is if I tap on the thre...
625 Views
0 replies
0 likes
Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on the song length but tapping it does nothing on andr...
Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on ...
2143 Views
0 replies
11 likes
hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i missing something? i am a premium user. i have combe...
hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i m...
Casual Listener
1228 Views
1 replies
0 likes
Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and then close the app and use Facebook, after the song en...
Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and the...
Newbie
5426 Views
2 replies
0 likes
I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, if i leave it alone though it stops the next song fr...
I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, i...
Casual Listener
21212 Views
97 replies
8 likes
Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as afterall ive downloaded them so does that mean i have...
Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as af...
Moderator
582 Views
1 replies
0 likes
I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an available device on my phone? I like being able to que ...
I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an avai...
Newbie
3779 Views
2 replies
1 likes
I'm not sure how to explain this issue but: On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have the shuffle playlist continue. However if I search for a son...
I'm not sure how to explain this issue but: On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have ...
Moderator
446 Views
1 replies
0 likes
I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app. Those features are the ones I'm most excited about...
I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app....
Not applicable
1490 Views
6 replies
5 likes
The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powermetal. I know the Kaleo song but what it plays inste...
The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powerm...
Moderator
388 Views
1 replies
0 likes
I use Spotify Premium on my Samsung s7, and often add music via local files. I have a few songs that are greyed out in my phone, unplayable, but do not exist on my computer. I cannot delete them; the only option it gives me is to Save. I had to clear...
I use Spotify Premium on my Samsung s7, and often add music via local files. I have a few songs that are greyed out in my phone, unplayable, but do not exist on my computer. I cannot delete them; the...
Casual Listener
449 Views
2 replies
0 likes
Estou reparando ja faz tempo que, com apenas 50 musicas, meu app está com incríveis 7.69gb de tamanho, algo está errado, por favor alguém poderia me ajudar?
Estou reparando ja faz tempo que, com apenas 50 musicas, meu app está com incríveis 7.69gb de tamanho, algo está errado, por favor alguém poderia me ajudar?
Moderator
3879 Views
1 replies
1 likes
When I listen to a playlist it' always the same songs and I check and I have alot more that haven't even been played yet and thats with every playlist I have please help or give me advice
When I listen to a playlist it' always the same songs and I check and I have alot more that haven't even been played yet and thats with every playlist I have please help or give me advice
302 Views
0 replies
0 likes
Currently running the 0.7.4.608 version and when I open a playlist I am visually assulted by this big green 'Shuffle Play' button. I never use this feature and am starting to have some anger issues since this has been added. This thing is HUGE and ta...
Currently running the 0.7.4.608 version and when I open a playlist I am visually assulted by this big green 'Shuffle Play' button. I never use this feature and am starting to have some anger is...
Newbie
3440 Views
8 replies
12 likes
Hi crew! I was thinking that this was evident, but today, everyone I see that uses spotify, their quality is set to automatic. Even though we change it to high or extreme or normal, in about 15 minutes of playing songs from internet or internal memor...
Hi crew! I was thinking that this was evident, but today, everyone I see that uses spotify, their quality is set to automatic. Even though we change it to high or extreme or normal, in about 15 minut...
Newbie
709 Views
1 replies
1 likes
Hi, I seem to have a problem with my Spotify app on my PS4 regarding issues with volume. When I use Spotify on my phone and laptop, I have no issues with fluctuating volumes, however, when I use Spotify on my PS4, songs begin to have louder/quieter v...
Hi, I seem to have a problem with my Spotify app on my PS4 regarding issues with volume. When I use Spotify on my phone and laptop, I have no issues with fluctuating volumes, however, when I use Spot...
Roadie
2894 Views
1 replies
0 likes
Mi era arrivata un'offerta in cui mi veniva detto che se acquistato spotify premium avrei avuto 60 giorni gratuiti,ma dopo un mese non posso più usufruire del premium,come posso risolvere?
Mi era arrivata un'offerta in cui mi veniva detto che se acquistato spotify premium avrei avuto 60 giorni gratuiti,ma dopo un mese non posso più usufruire del premium,come posso risolvere?
Roadie
401 Views
1 replies
0 likes
My shuffle feature is only playing the same 6 songs over and over again
My shuffle feature is only playing the same 6 songs over and over again
Community Legend
366 Views
1 replies
0 likes
The album art does not display on my lock screen. It only displays a rectangular widget to control the music played.Is it just android? Because it seems to display on IOS devices.Using Samsung S7.
The album art does not display on my lock screen. It only displays a rectangular widget to control the music played. Is it just android? Because it seems to display on IOS devices. Using Samsung S7.
Newbie
198013 Views
23 replies
0 likes
Very often my mobile app will pause and sometimes also just shut off. Works fine on my desktop. Have reinstalled mulitple times. Have tried streaming and also playing downloaded content. No change.
Very often my mobile app will pause and sometimes also just shut off. Works fine on my desktop. Have reinstalled mulitple times. Have tried streaming and also playing...
Newbie
1710 Views
5 replies
2 likes
