Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

378938 Views

541 replies

34 likes

Account
Free
  • 378938 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7701 Views

0 replies

7 likes

  • 7701 Views
  • 0 replies
  • 7 likes

No shuffle button on android?

hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i missing something? i am a premium user. i have combe...

Casual Listener

hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i m...

lostgubbins

Casual Listener

1228 Views

1 replies

0 likes

  • 1228 Views
  • 1 replies
  • 0 likes

The next songs won't automatically play and sometimes the songs stop playing in the middle of the so

Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and then close the app and use Facebook, after the song en...

Newbie

Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and the...

DonD79

Newbie

5431 Views

2 replies

0 likes

  • 5431 Views
  • 2 replies
  • 0 likes

Solved!! No sound after playing one song and stops playlist

I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, if i leave it alone though it stops the next song fr...

Casual Listener

I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, i...

Devushka

Casual Listener

21405 Views

97 replies

8 likes

  • 21405 Views
  • 97 replies
  • 8 likes

Superuser Contribution Downloaded music and playlist access

Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as afterall ive downloaded them so does that mean i have...

Newbie

Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as af...

Julian

Moderator

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

New TV isn't showing up as a device on my phone?

I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an available device on my phone? I like being able to que ...

Newbie

I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an avai...

Athmene42

Newbie

3788 Views

2 replies

1 likes

devices
  • 3788 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Spotify Mobile App] Question about playing and searching for songs in my Library

I'm not sure how to explain this issue but: On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have the shuffle playlist continue. However if I search for a son...

Visitor

I'm not sure how to explain this issue but:   On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have ...

Julian

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Daily Mixes disappear after going Premium. No Radio feature.

I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app. Those features are the ones I'm most excited about...

Newbie

I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app....

user-removed

Not applicable

1493 Views

6 replies

5 likes

  • 1493 Views
  • 6 replies
  • 5 likes

Superuser Contribution Song listed is not the song being played

The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powermetal. I know the Kaleo song but what it plays inste...

Newbie

The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powerm...

Julian

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Songs that I can't play nor delete on phone

I use Spotify Premium on my Samsung s7, and often add music via local files. I have a few songs that are greyed out in my phone, unplayable, but do not exist on my computer. I cannot delete them; the only option it gives me is to Save. I had to clear...

Casual Listener

I use Spotify Premium on my Samsung s7, and often add music via local files. I have a few songs that are greyed out in my phone, unplayable, but do not exist on my computer. I cannot delete them; the...

HydraRaptor

Casual Listener

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify ocupando muita memoria de armazenamento

Estou reparando ja faz tempo que, com apenas 50 musicas, meu app está com incríveis 7.69gb de tamanho, algo está errado, por favor alguém poderia me ajudar?

Newbie

Estou reparando ja faz tempo que, com apenas 50 musicas, meu app está com incríveis 7.69gb de tamanho, algo está errado, por favor alguém poderia me ajudar?

Julian

Moderator

3884 Views

1 replies

1 likes

  • 3884 Views
  • 1 replies
  • 1 likes

Playlist wont shuffle or play all the songs in my playlist

When I listen to a playlist it' always the same songs and I check and I have alot more that haven't even been played yet and thats with every playlist I have please help or give me advice

Newbie

When I listen to a playlist it' always the same songs and I check and I have alot more that haven't even been played yet and thats with every playlist I have please help or give me advice

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Remove(preferred) or disable the Shuffle Play button?

Currently running the 0.7.4.608 version and when I open a playlist I am visually assulted by this big green 'Shuffle Play' button. I never use this feature and am starting to have some anger issues since this has been added. This thing is HUGE and ta...

Newbie

Currently running the  0.7.4.608 version and when I open a playlist I am visually assulted by this big green 'Shuffle Play' button. I never use this feature and am starting to have some anger is...

tsma120

Newbie

3459 Views

8 replies

12 likes

  • 3459 Views
  • 8 replies
  • 12 likes

[BUG] on 3 different Android devices Spotify changes everytime to automatic quality

Hi crew! I was thinking that this was evident, but today, everyone I see that uses spotify, their quality is set to automatic. Even though we change it to high or extreme or normal, in about 15 minutes of playing songs from internet or internal memor...

Newbie

Hi crew! I was thinking that this was evident, but today, everyone I see that uses spotify, their quality is set to automatic. Even though we change it to high or extreme or normal, in about 15 minut...

Syntek-

Newbie

715 Views

1 replies

1 likes

automatic quality
bug
  • 715 Views
  • 1 replies
  • 1 likes

Fluctuating Volume During Tracks

Hi, I seem to have a problem with my Spotify app on my PS4 regarding issues with volume. When I use Spotify on my phone and laptop, I have no issues with fluctuating volumes, however, when I use Spotify on my PS4, songs begin to have louder/quieter v...

Newbie

Hi, I seem to have a problem with my Spotify app on my PS4 regarding issues with volume. When I use Spotify on my phone and laptop, I have no issues with fluctuating volumes, however, when I use Spot...

TheBrickSlayer

Roadie

2900 Views

1 replies

0 likes

  • 2900 Views
  • 1 replies
  • 0 likes

Problema spotify

Mi era arrivata un'offerta in cui mi veniva detto che se acquistato spotify premium avrei avuto 60 giorni gratuiti,ma dopo un mese non posso più usufruire del premium,come posso risolvere?

Newbie

Mi era arrivata un'offerta in cui mi veniva detto che se acquistato spotify premium avrei avuto 60 giorni gratuiti,ma dopo un mese non posso più usufruire del premium,come posso risolvere?

TheBrickSlayer

Roadie

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Shuffle

My shuffle feature is only playing the same 6 songs over and over again

Newbie

My shuffle feature is only playing the same 6 songs over and over again

Nico

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Album art display on lockscreen

The album art does not display on my lock screen. It only displays a rectangular widget to control the music played.Is it just android? Because it seems to display on IOS devices.Using Samsung S7.

Regular

The album art does not display on my lock screen. It only displays a rectangular widget to control the music played. Is it just android? Because it seems to display on IOS devices. Using Samsung S7.

ChubbyDelicious

Newbie

198101 Views

23 replies

0 likes

  • 198101 Views
  • 23 replies
  • 0 likes

Huawei P10+ playback keeps pausing and shutting down the app.

Very often my mobile app will pause and sometimes also just shut off. Works fine on my desktop. Have reinstalled mulitple times. Have tried streaming and also playing downloaded content. No change.

Casual Listener

Very often my mobile app will pause and sometimes also just shut off.    Works fine on my desktop.   Have reinstalled mulitple times.   Have tried streaming and also playing...

Z3ROX87

Newbie

1713 Views

5 replies

2 likes

  • 1713 Views
  • 5 replies
  • 2 likes

Superuser Contribution arquivos locais

não consigo importar as músicas do meu celular pro Spotify igual meus amigos, por que?

Casual Listener

não consigo importar as músicas do meu celular pro Spotify igual meus amigos, por que?

MiqueiasCrispim

Newbie

4394 Views

3 replies

2 likes

  • 4394 Views
  • 3 replies
  • 2 likes

App think i'm offline

I have strange problem with my spotify app... If i go to my library and choose song/playlist/album etc. from there (i don't have it on my phone physically), everything is ok. But if i go to search, app said that i'm offline, but with exclamation mark...

Newbie

I have strange problem with my spotify app... If i go to my library and choose song/playlist/album etc. from there (i don't have it on my phone physically), everything is ok. But if i go to search, a...

359 Views

0 replies

1 likes

  • 359 Views
  • 0 replies
  • 1 likes