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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375701 Views

541 replies

34 likes

Account
Free
  • 375701 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

Remove(preferred) or disable the Shuffle Play button?

Currently running the 0.7.4.608 version and when I open a playlist I am visually assulted by this big green 'Shuffle Play' button. I never use this feature and am starting to have some anger issues since this has been added. This thing is HUGE and ta...

Newbie

Currently running the  0.7.4.608 version and when I open a playlist I am visually assulted by this big green 'Shuffle Play' button. I never use this feature and am starting to have some anger is...

tsma120

Newbie

3433 Views

8 replies

12 likes

  • 3433 Views
  • 8 replies
  • 12 likes

[BUG] on 3 different Android devices Spotify changes everytime to automatic quality

Hi crew! I was thinking that this was evident, but today, everyone I see that uses spotify, their quality is set to automatic. Even though we change it to high or extreme or normal, in about 15 minutes of playing songs from internet or internal memor...

Newbie

Hi crew! I was thinking that this was evident, but today, everyone I see that uses spotify, their quality is set to automatic. Even though we change it to high or extreme or normal, in about 15 minut...

Syntek-

Newbie

707 Views

1 replies

1 likes

automatic quality
bug
  • 707 Views
  • 1 replies
  • 1 likes

Fluctuating Volume During Tracks

Hi, I seem to have a problem with my Spotify app on my PS4 regarding issues with volume. When I use Spotify on my phone and laptop, I have no issues with fluctuating volumes, however, when I use Spotify on my PS4, songs begin to have louder/quieter v...

Newbie

Hi, I seem to have a problem with my Spotify app on my PS4 regarding issues with volume. When I use Spotify on my phone and laptop, I have no issues with fluctuating volumes, however, when I use Spot...

TheBrickSlayer

Roadie

2890 Views

1 replies

0 likes

  • 2890 Views
  • 1 replies
  • 0 likes

Problema spotify

Mi era arrivata un'offerta in cui mi veniva detto che se acquistato spotify premium avrei avuto 60 giorni gratuiti,ma dopo un mese non posso più usufruire del premium,come posso risolvere?

Newbie

Mi era arrivata un'offerta in cui mi veniva detto che se acquistato spotify premium avrei avuto 60 giorni gratuiti,ma dopo un mese non posso più usufruire del premium,come posso risolvere?

TheBrickSlayer

Roadie

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Shuffle

My shuffle feature is only playing the same 6 songs over and over again

Newbie

My shuffle feature is only playing the same 6 songs over and over again

Nico

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Album art display on lockscreen

The album art does not display on my lock screen. It only displays a rectangular widget to control the music played.Is it just android? Because it seems to display on IOS devices.Using Samsung S7.

Regular

The album art does not display on my lock screen. It only displays a rectangular widget to control the music played. Is it just android? Because it seems to display on IOS devices. Using Samsung S7.

ChubbyDelicious

Newbie

197959 Views

23 replies

0 likes

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  • 23 replies
  • 0 likes

Huawei P10+ playback keeps pausing and shutting down the app.

Very often my mobile app will pause and sometimes also just shut off. Works fine on my desktop. Have reinstalled mulitple times. Have tried streaming and also playing downloaded content. No change.

Casual Listener

Very often my mobile app will pause and sometimes also just shut off.    Works fine on my desktop.   Have reinstalled mulitple times.   Have tried streaming and also playing...

Z3ROX87

Newbie

1702 Views

5 replies

2 likes

  • 1702 Views
  • 5 replies
  • 2 likes

Superuser Contribution arquivos locais

não consigo importar as músicas do meu celular pro Spotify igual meus amigos, por que?

Casual Listener

não consigo importar as músicas do meu celular pro Spotify igual meus amigos, por que?

MiqueiasCrispim

Newbie

4391 Views

3 replies

2 likes

  • 4391 Views
  • 3 replies
  • 2 likes

App think i'm offline

I have strange problem with my spotify app... If i go to my library and choose song/playlist/album etc. from there (i don't have it on my phone physically), everything is ok. But if i go to search, app said that i'm offline, but with exclamation mark...

Newbie

I have strange problem with my spotify app... If i go to my library and choose song/playlist/album etc. from there (i don't have it on my phone physically), everything is ok. But if i go to search, a...

352 Views

0 replies

1 likes

  • 352 Views
  • 0 replies
  • 1 likes

App frequently crashes

I have a Nokia 6, running Oreo. Using Spotify 8.4.49.462 arm v7 with premium. For the last few weeks the app has randomly closed whilst listening. I've uninstalled and reinstalled but the problem persists. Any suggestions?

Newbie

I have a Nokia 6, running Oreo. Using Spotify 8.4.49.462 arm v7 with premium. For the last few weeks the app has randomly closed whilst listening. I've uninstalled and reinstalled but the problem per...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
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The Spotify Android TV app should act like a speaker if you're not logged in

My wife and I both use spotify extensively. We have a couple of FireTVs and an Nvidia Shield that we have the Spotify app (android TV version) installed on. It is a MASSIVE pain to use Spotify on these devices. If I was the last one to use it, she ha...

Newbie

My wife and I both use spotify extensively. We have a couple of FireTVs and an Nvidia Shield that we have the Spotify app (android TV version) installed on. It is a MASSIVE pain to use Spotify on the...

408 Views

0 replies

0 likes

Android
  • 408 Views
  • 0 replies
  • 0 likes

Solved!! Yamaha WXC-50 & Spotify Connect problem. Finds device but cannot connect

Hi, I'm really struggling to set up my new Yamaha WXC-50 with Spotify Connect. Everything works fine until I go to Spotify devices and click on the "Room1" (that's the name for my Yamaha). It says "Connecting..." for some time and then the selection ...

Casual Listener

Hi,   I'm really struggling to set up my new Yamaha WXC-50 with Spotify Connect. Everything works fine until I go to Spotify devices and click on the "Room1" (that's the name for my Yamaha). I...

vepasto

Casual Listener

13836 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Only letting me click shuffle

On my samsung j1 it's only letting me click on shuffle, it won't let me click on any of my music. When I try to click on one of my songs it just pops the shuffle button up and then back down. I don't have this problem when I'm using my tablet or Xbox...

Casual Listener

On my samsung j1 it's only letting me click on shuffle, it won't let me click on any of my music. When I try to click on one of my songs it just pops the shuffle button up and then back down. I don't...

Bowjwardwell

Casual Listener

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
  • 0 likes

crossfade wont work on my s8

i have made gapless is turned off and set crossfade to every duration from 1 to 12 seconds. i killed the app and relaunched. I tried clearing app cache and app data from systems settings menu, deleted the app and reinstalled. i cannot get crossfade t...

Casual Listener

i have made gapless  is turned off and set crossfade to every duration from 1 to 12 seconds. i killed the app and relaunched. I tried clearing app cache and app data from systems settings menu, ...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Samsung Gear S3 Offline Music

Hi Would it be possible to listen offline music with a Samsung Gear S3? As a smartwatch, it should give you the choice of not depending so much of your phone.Or is it possible to do it already and I do not know how to do it? Thanks!

Casual Listener

Hi   Would it be possible to listen offline music with a Samsung Gear S3? As a smartwatch, it should give you the choice of not depending so much of your phone. Or is it possible to do i...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Spotify deleting downloaded music 2-3 times per month.

I've used Spotify for years, however the app is now deleting all downloaded music 2-3 times per month. Very time consuming. If anyone can offer a solution, that would be appreciated.

Music Fan

I've used Spotify for years, however the app is now deleting all downloaded music 2-3 times per month.   Very time consuming.   If anyone can offer a solution, that would be appreciated.

tyoga1

Music Fan

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Can't log into my account!!!!

I have a new phone and tried entering my email address and password and tells me it's incorrect!!!! It won't let me log in under Facebook either!!!!!!! I know I have an account because I look at my debit card statement and I'm paying for it!!!!!

Visitor

I have a new phone and tried entering my email address and password and tells me it's incorrect!!!! It won't let me log in under Facebook either!!!!!!! I know I have an account because I look at my d...

Ökulla

Casual Listener

498 Views

4 replies

0 likes

  • 498 Views
  • 4 replies
  • 0 likes

Samsung Gear Fit 2 Pro, svenska bokstäver i login

Har laddat ner spotifyappen i min Samsung Gear Fit 2 Pro men när jag skall logga in och skall skriva in användarnamn finns inte Å Ä Ö. Har varit i kontakt med Samsung och de kan inte hjälpa mig utan hänvisar till Spotify pga att det är de som gjort a...

Casual Listener

Har laddat ner spotifyappen i min Samsung Gear Fit 2 Pro men när jag skall logga in och skall skriva in användarnamn finns inte Å Ä Ö. Har varit i kontakt med Samsung och de kan inte hjälpa mig utan ...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

My son and I both have premium. His works in my car my spotify won't work in car

My son and I both have Spotify premium separate accounts. He is able to play music in both house and car. I can only play music in house. It won't play in car for me. Why?

Newbie

My son and I both have Spotify premium separate accounts.  He is able to play music in both house and car.  I can only play music in house.  It won't play in car for me.  Why?

Nico

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se pausa mi musica

Hola llevo dos dias dond de la nada empezo a pausar la musica,no me deja descargar tarda o de plano se queda congelada la descarga o me vota de la app, ya desinstale y volvi a instalar sigue igual resetee mi celular y es lo mismo necesito ayuda

Newbie

Hola llevo dos dias dond de la nada empezo a pausar la musica,no me deja descargar tarda o de plano se queda congelada la descarga o me vota de la app, ya desinstale y volvi a instalar sigue igual re...

Raurs

Regular

10823 Views

18 replies

0 likes

  • 10823 Views
  • 18 replies
  • 0 likes