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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 33003 Views
  • 62 replies
  • 25 likes
  • 33003 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872805 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872805 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25249 Views
  • 3 replies
  • 0 likes
  • 25249 Views
  • 3 replies
  • 0 likes

Can't login on app

I recently went to use my spotify app and had been logged out for some reason. I have tried to login using Facebook (my usual method) however I keep getting the following message "unable to login. Either the username or password is incorrect" I also ...

  • Casual Listener
  • I recently went to use my spotify app and had been logged out for some reason.   I have tried to login using Facebook (my usual method) however I keep getting the following message "unable to ...
  • Bamboofan27
  • Newbie
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

[Android] Spotify automatically starts when I connect to Bluetooth

This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. However, even when I have closed it out and restarted m...

  • Newbie
  • This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. Howe...
  • rsabr
  • Newbie
  • 40022 Views
  • 20 replies
  • 36 likes
  • 40022 Views
  • 20 replies
  • 36 likes

Can't change download/music storage location

I have a Motorolla Moto e4 with a 64 gb SD card and I've found no way to move storage off of my internal storage and onto my SD card, any solutions? Am I just not doing it right?

  • Newbie
  • I have a Motorolla Moto e4 with a 64 gb SD card and I've found no way to move storage off of my internal storage and onto my SD card, any solutions? Am I just not doing it right?
  • Joe
  • Community Legend
  • 1338 Views
  • 2 replies
  • 0 likes
  • 1338 Views
  • 2 replies
  • 0 likes

BMW Integration: Questions about technical background

Hi there! First of all: I'm a BMW Technician wanting to use Spotify in my car really badly. The problem now is: Support-Page and every other thread in here are saying, that Connecteddrive and Spotify only work together in the 2016 7-Series right now....

  • Casual Listener
  • Hi there!    First of all: I'm a BMW Technician wanting to use Spotify in my car really badly.   The problem now is: Support-Page and every other thread in here are saying, that Co...
  • deaconblues
  • Music Fan
  • 3308 Views
  • 7 replies
  • 7 likes
  • 3308 Views
  • 7 replies
  • 7 likes

Chromecast Audio Connection Dropping

Hi, I have Chrome cast audio connected to my receiver. When I cast music through Spotify on my phone (Samsung Galaxy s6), the music plays for about a minute before the connect drops. I haven't measured the time it takes to drop the connect, but it al...

  • Casual Listener
  • Hi, I have Chrome cast audio connected to my receiver. When I cast music through Spotify on my phone (Samsung Galaxy s6), the music plays for about a minute before the connect drops. I haven't measur...
  • Jasper_b
  • Newbie
  • 7874 Views
  • 31 replies
  • 5 likes
  • 7874 Views
  • 31 replies
  • 5 likes

Solved!! I can't find the Offline Mode switch

I can't find the Offline Mode switch in my android. I'm using the 8.4.30.688 armV7 version of the app. I dunno if I'm just not paying attention enough or it really is not there anymore. Where can I find it? Thanks!

  • Casual Listener
  • I can't find the Offline Mode switch in my android. I'm using the 8.4.30.688 armV7 version of the app. I dunno if I'm just not paying attention enough or it really is not there anymore. Where can I f...
  • osuf
  • Newbie
  • 76272 Views
  • 4 replies
  • 0 likes
  • 76272 Views
  • 4 replies
  • 0 likes

Google assistant plays wrong Spotify song

Hello, I don't know if I'm at the right place to ask this question but I have some small issues when I use Google assistant to play Spotify songs, albums and playlists. I often get a different result than what is asked for. As an example I asked the ...

  • Casual Listener
  • Hello,   I don't know if I'm at the right place to ask this question but I have some small issues when I use Google assistant to play Spotify songs, albums and playlists.   I often...
  • 720 Views
  • 0 replies
  • 1 likes
  • Google Assistant
  • 720 Views
  • 0 replies
  • 1 likes

2015 Civic -- "00" in front of song title?

What is that "00"? It shows up on both my dashboard as the song title (as in just "00") but on my center console as all the other information.

  • Casual Listener
  • What is that "00"? It shows up on both my dashboard as the song title (as in just "00") but on my center console as all the other information.    
  • 403 Views
  • 0 replies
  • 0 likes
  • 403 Views
  • 0 replies
  • 0 likes

Solved!! This Song Is Not Available

Hello, I am a premium use for about 3 years now and I have never had any issues with Spotify on my Android until about a week or two ago. Now it constantly stops in the playlists and it constatnly says "Song is not available" when I know it is, even ...

  • Regular
  • Hello,   I am a premium use for about 3 years now and I have never had any issues with Spotify on my Android until about a week or two ago. Now it constantly stops in the playlists and it cons...
  • gioviskius
  • Casual Listener
  • 260496 Views
  • 59 replies
  • 12 likes
  • 260496 Views
  • 59 replies
  • 12 likes

Music playlist half available

Hello blokes, I've just noticed today that a majority of my songs on an old playlist are grayed out, but if I search for the song individually, I find it (with a slightly different title and artist) and it's able to play. It's like someone is messing...

  • Visitor
  • Hello blokes,   I've just noticed today that a majority of my songs on an old playlist are grayed out, but if I search for the song individually, I find it (with a slightly different title and...
  • gioviskius
  • Casual Listener
  • 1047 Views
  • 4 replies
  • 0 likes
  • 1047 Views
  • 4 replies
  • 0 likes

Notification on the icon

Hi What does this notification mean? It appered recently and I can't get rid of it. I've looked through the app but I haven't found anything, I sure it something very simpel that I'm missing, but it's starting to get realy annoying. Would appreciate ...

  • Newbie
  • Hi   What does this notification mean? It appered recently and I can't get rid of it. I've looked through the app but I haven't found anything, I sure it something very simpel that I'm missing...
  • Jon_UK
  • Roadie
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

New phone - copying all com.spotify.music folder

Hello, I got a new phone, thus i have transferred all folders under com.spotify.music to my new phone, in the same exact location. However i am still asked for password.If all fodlers are the same, shouldn't the new phone login without asking a passw...

  • Newbie
  • Hello,   I got a new phone, thus i have transferred all folders under com.spotify.music to my new phone, in the same exact location.  However i am still asked for password. If ...
  • jsannn
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in to android app

Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.

  • Newbie
  • Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.
  • magdachu
  • Newbie
  • 9080 Views
  • 8 replies
  • 2 likes
  • 9080 Views
  • 8 replies
  • 2 likes

Now Playing Screen - No shuffle/loop option?

I noticed yesterday that the shuffle/loop buttons on the Now Playing screen of the Android mobile app v8.4.45.633 armV7 are no longer present. This kinda screws with how I use Spotify, in that I mainly listen to a playlist on shuffle but occasionally...

  • Casual Listener
  • I noticed yesterday that the shuffle/loop buttons on the Now Playing screen of the Android mobile app v8.4.45.633 armV7 are no longer present. This kinda screws with how I use Spotify, in that I...
  • 777 Views
  • 0 replies
  • 16 likes
  • 777 Views
  • 0 replies
  • 16 likes

Spotify turns off after leaving the app

I usually open Spotify start my mix and then close the app and i still can hear the music because there was some sort of notification that let me change the song or pause it, but know i can't, as soon as i close the app the music stops and i can't he...

  • Newbie
  • I usually open Spotify start my mix and then close the app and i still can hear the music because there was some sort of notification that let me change the song or pause it, but know i can't, as soo...
  • songassistant
  • Composer
  • 3812 Views
  • 2 replies
  • 1 likes
  • 3812 Views
  • 2 replies
  • 1 likes

cant get back, beta for spotify

cant get back my spotify beta version on my andriod. is there another beta version?

  • Newbie
  • cant get back my spotify beta version on my andriod. is there another beta version?
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Solved!! [Android] Can't load Home and Artist pages

I am using version 8.4.44.643 and Android 7.1.2.I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM.When I am trying to open Home/Artists pages it says "You're Offline. Please conne...

  • Casual Listener
  • I am using version 8.4.44.643 and Android 7.1.2. I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM. When I am trying to open H...
  • cloudyd3
  • Casual Listener
  • 4061 Views
  • 3 replies
  • 0 likes
  • 4061 Views
  • 3 replies
  • 0 likes

App Requires Data Clear if Logged Out While Offline

Steps to Reproduce:1. Login successfully.2. Enable Offline mode.3. Close app and reboot device.4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I experience this issue on every reboot because of the Android...

  • Casual Listener
  • Steps to Reproduce: 1. Login successfully. 2. Enable Offline mode. 3. Close app and reboot device. 4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I e...
  • songassistant
  • Composer
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Bluetooth Connection Doesn't Play Sound

Hi guys. I've searched on this topic and although there are a few threads I haven't come across an actual solution for it yet. I've just purchased a new OnePlus 5 and decided to start giving Spotify a go over Google Play. When I connect via Bluetooth...

  • Newbie
  • Hi guys.    I've searched on this topic and although there are a few threads I haven't come across an actual solution for it yet.    I've just purchased a new OnePlus 5 and de...
  • Hellbilly
  • Newbie
  • 4668 Views
  • 2 replies
  • 1 likes
  • 4668 Views
  • 2 replies
  • 1 likes