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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375779 Views

541 replies

34 likes

Account
Free
  • 375779 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7540 Views

0 replies

7 likes

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Se para la música.Android.

Hola. Hace un par de meses que cuando escucho musica en Spotify, la canción deja de sonar si ningún motivo. Nunca puedo acabar de escuchar una canción entera y es desesperante.

Newbie

Hola. Hace un par de meses que cuando escucho musica en Spotify, la canción deja de sonar si ningún motivo. Nunca puedo acabar de escuchar una canción entera y es desesperante.

Raurs

Regular

425 Views

1 replies

0 likes

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  • 1 replies
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Can I use spotify on android using bluetooth or USB and have the audio go over aux

I would like to use Spotify on Android on my car stereor, I want to be able to see the tracks and contol them (either via bluetooth or usb) but then have the audio running over Aux (the sound is better). Is this at all possible?

Music Fan

I would like to use Spotify on Android on my car stereor, I want to be able to see the tracks and contol them (either via bluetooth or usb) but then have the audio running over Aux (the sound is bett...

577 Views

0 replies

0 likes

Android
aux
bluetooth
Car
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Music stops automatically

I'm a Spotify Premium user. Music stops automatically for 3 days. Can you help me?

Casual Listener

I'm a Spotify Premium user. Music stops automatically for 3 days. Can you help me?

mchooha

Casual Listener

1017 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I can't change the Volume

In every other music app my volume buttons are working. factory reset doesnt change the problem. i have the samsung galaxy note 3 n9005 running on android 6.0.1 thanks for your help

Casual Listener

In every other music app my volume buttons are working. factory reset doesnt change the problem. i have the samsung galaxy note 3 n9005 running on android 6.0.1   thanks for your help

Pavel420

Newbie

7543 Views

5 replies

0 likes

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  • 5 replies
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Searching and connection issues

Hello Community, So I've run into an issue that I need some help with. It starts with opening Spotify, and seeing the message to connect to the Internet. I am connected to WiFi, but not data. Anything in chrome works. Doing a bit more digging, I rule...

Casual Listener

Hello Community,   So I've run into an issue that I need some help with.  It starts with opening Spotify, and seeing the message to connect to the Internet. I am connected to WiFi, but n...

Nichsy

Casual Listener

529 Views

2 replies

1 likes

  • 529 Views
  • 2 replies
  • 1 likes

Aux cable in car

I can't play spotify thought the aux cable in my car. The songs keep stopping randomly. It is definitely a spotify problem as there are no issues playing music on my preinstalled music app.

Newbie

I can't play spotify thought the aux cable in my car. The songs keep stopping randomly. It is definitely a spotify problem as there are no issues playing music on my preinstalled music app.

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
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Problems with facebook

I used to be able to post what i was listening to on facebook, but now i cant. Whats up with that? Spotify is paid for and fully updated and face book is up to date as well.

Newbie

I used to be able to post what i was listening to on facebook, but now i cant. Whats up with that? Spotify is paid for and fully updated and face book is up to date as well.

200 Views

0 replies

0 likes

  • 200 Views
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Almacenamiento sd

Antes me salia la opción de guardar la música en la tarjeta se y ahora ya noComo hago para que me aparezca?

Newbie

Antes me salia la opción de guardar la música en la tarjeta se y ahora ya no Como hago para que me aparezca?

247 Views

0 replies

0 likes

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Songs caught

I'm having locking in the beginning of the songs on my new cell phone, what can it be?

Casual Listener

I'm having locking in the beginning of the songs on my new cell phone, what can it be?    

300 Views

0 replies

0 likes

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Solved!! Add to Playlist not generating name

I have this issue on both the web player and the Android app. I don't like to "save" albums, rather create individual playlists for each album to listen to later. When I would click the options button on an album and "add to playlist", it would give ...

Music Fan

I have this issue on both the web player and the Android app. I don't like to "save" albums, rather create individual playlists for each album to listen to later. When I would click the options butto...

YanKin

Newbie

3176 Views

7 replies

4 likes

  • 3176 Views
  • 7 replies
  • 4 likes

All songs in library suddenly gone

Hi,My whole library was empty on the morning of 7:th of april. Playlists were gone too.I could bring the playlists back with the feature on the homepage but more than 1500 songs are still missing. It must have happened the 6:th of april - the playlis...

Newbie

Hi, My whole library was empty on the morning of 7:th of april. Playlists were gone too. I could bring the playlists back with the feature on the homepage but more than 1500 songs are still missing...

358 Views

0 replies

0 likes

  • 358 Views
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  • 0 likes

Spotify se cierra en samsung

Buenas! tengo un galaxy s6 edge y spotify me funciona solo si lo tengo abierto o en las aplicaciones recientes, si la cierro deja de reproducir. Conozco a varios usuarios de marcas como Huawei que si son capaces de cerrar la app sin que pare la repro...

Newbie

Buenas! tengo un galaxy s6 edge y spotify me funciona solo si lo tengo abierto o en las aplicaciones recientes, si la cierro deja de reproducir. Conozco a varios usuarios de marcas como Huawei que si...

471 Views

0 replies

0 likes

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Rearranging the homepage order?

Hello, my app recently updated and it rearranged the order of things on my Home page. Artists and playlist recommendations that I don't use often are at the top and I have to scroll a ways to get to my daily mixes and recently played. Is there a way ...

Newbie

Hello, my app recently updated and it rearranged the order of things on my Home page. Artists and playlist recommendations that I don't use often are at the top and I have to scroll a ways to get to ...

723 Views

0 replies

2 likes

  • 723 Views
  • 0 replies
  • 2 likes

Unable to log in via Gear Fit2 Pro, AND NO SOUND coming from Spotify app.

So I just purchased a gear fit2 pro after reading I could finally download offline spotify music for my workouts.I managed to get it to work for about 4 minutes, but when I paired my bluetooth headset to actually listen, no sound was coming from the ...

Newbie

So I just purchased a gear fit2 pro after reading I could finally download offline spotify music for my workouts. I managed to get it to work for about 4 minutes, but when I paired my bluetooth he...

jsmithy

Newbie

2612 Views

5 replies

0 likes

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Trying to Link Spotify to OK Google

I have just set up the Sony XZ2 and trying to set up Google Assistant to play music by saying 'OK Google' but when I try to link my Spotify account, my screen goes blank and doesn't let me. I have deleted and reinstalled the App, and also tried it wi...

Newbie

I have just set up the Sony XZ2 and trying to set up Google Assistant to play music by saying 'OK Google' but when I try to link my Spotify account, my screen goes blank and doesn't let me.   ...

418 Views

0 replies

0 likes

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S8 firestick on AVR Receiver, apps keeps turning off

so i use Spotify premium on my Denon AVR 1713 via a firestick attached to hdmi.I then start my music on the phone (S8) and connect to the stick, music starts playing on the receiver. then after some time 10-15minutes the app on the phone turns off an...

Regular

so i use Spotify premium on my Denon AVR 1713 via a firestick attached to hdmi. I then start my music on the phone (S8) and connect to the stick, music starts playing on the receiver.   then ...

647 Views

0 replies

0 likes

app crashing
problem
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Shuffle not working free account android

For the past month or so, shuffle is not working. I have a ton of playlists, and I understand completely that the only way to listen to a playlist on a free account is in shuffle mode, with ads. I'm fine with this, its how I've been using spotify for...

Casual Listener

For the past month or so, shuffle is not working.  I have a ton of playlists, and I understand completely that the only way to listen to a playlist on a free account is in shuffle mode, with ads...

435 Views

0 replies

0 likes

  • 435 Views
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it alway says "the song is not available" after google assistant finds it

i sometime ask google assistant to find the song playing at my surrounding, and google finds it like the image above, but when i click the spotify link it always says "the song is not available" like the image below.despite that it says it is not ava...

Newbie

i sometime ask google assistant to find the song playing at my surrounding, and google finds it like the image above, but when i click the spotify link it always says "the song is not available" like...

352 Views

0 replies

0 likes

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Superuser Contribution Problemas com a conexão

Estou online e mesmo assim aprece que estou offline, apenas na aba de Navegar e de pesquisa

Newbie

Estou online e mesmo assim aprece que estou offline, apenas na aba de Navegar e de pesquisa 

SergioDavid

Roadie

481 Views

1 replies

0 likes

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  • 1 replies
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Spotify Shows: We're not able to play this video in your current location

Hi, I really loved the new addition, the shows. But unfortunatelly I am not being able to use, every time I tap on any clip, I hit this error: We're not able to play this video in your current location! It is really strange, I am able to play songs a...

Newbie

Hi,   I really loved the new addition, the shows. But unfortunatelly I am not being able to use, every time I tap on any clip, I hit this error:   We're not able to play this video in y...

chronos280

Newbie

11482 Views

14 replies

18 likes

  • 11482 Views
  • 14 replies
  • 18 likes