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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118184 Views

27 replies

4 likes

  • 118184 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237910 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237910 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598799 Views

79 replies

3 likes

  • 598799 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491278 Views

581 replies

42 likes

Account
Free
  • 491278 Views
  • 581 replies
  • 42 likes

Spotify stops playing

One plus 5t - headphones plugged in and Spotify stops after maybe 10 secs? What do I do???

Casual Listener

One plus 5t - headphones plugged in and Spotify stops after maybe 10 secs? What do I do???

Razorjezza

Casual Listener

1017 Views

2 replies

0 likes

  • 1017 Views
  • 2 replies
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Superuser Contribution Can't download offline music

I've been a spotify premium user for a long time now but this is the first time i experience that i cant download music. I have change my phone and deleted all devices and signout everywhere. But still dosen't work. What else can i do to resolve this...

Casual Listener

I've been a spotify premium user for a long time now but this is the first time i experience that i cant download music. I have change my phone and deleted all devices and signout everywhere. But sti...

user-removed

Not applicable

1040 Views

4 replies

0 likes

  • 1040 Views
  • 4 replies
  • 0 likes

importar musicas

minha conta não aparece a opção importar musicas e eu sou premium 

Casual Listener

minha conta não aparece a opção importar musicas e eu sou premium 

Bittencourt

Spotify Star

1116 Views

7 replies

0 likes

  • 1116 Views
  • 7 replies
  • 0 likes

Songs don't play through

Specific songs don't play on my phone. It pauses before the song starts and I have to press shuffle play in order to get it to work. Once the song starts, it plays for up to 10 seconds before crossfading and skipping to the next song. It only happens...

Newbie

Specific songs don't play on my phone.  It pauses before the song starts and I have to press shuffle play in order to get it to work. Once the song starts, it plays for up to 10 seconds before c...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
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Playing all songs of an artist, not in Android???

hi to all Spotify team!i have a problem/question and, i hope to find a solution! i m premium member and, when i try to listen all the discography of an artist, in shufle mode, i can't. I have read and a simiral topic, from an other user, he recived t...

Regular

hi to all Spotify team! i have a problem/question and, i hope to find a solution! i m premium member and, when i try to listen all the discography of an artist, in shufle mode, i can't. I have read ...

theokrommydas

Regular

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a new notification?

Take a look at the attached Pic please.Why is there a one and why doesnt it go away?I guessed it must be a new notification or such bit it just doesnt want to go away...Its so irritating..

Casual Listener

Take a look at the attached Pic please. Why is there a one and why doesnt it go away? I guessed it must be a new notification or such bit it just doesnt want to go away... Its so irritating..

Chris

Spotify

2999 Views

4 replies

0 likes

  • 2999 Views
  • 4 replies
  • 0 likes

Favori daily mix

Bonjour, hier j'ai utilisé les daily mix et j'ai liké les titres via le menu déroulant dandroid (la ou y'a les notifications) sauf que ça ne sauvegarde pas les titres dans la bibliothèque... alors que si on fait depuis l'application tout marche.. du ...

Newbie

Bonjour, hier j'ai utilisé les daily mix et j'ai liké les titres via le menu déroulant dandroid (la ou y'a les notifications) sauf que ça ne sauvegarde pas les titres dans la bibliothèque... alors qu...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Play queue has disappeared

The play queue no longer seems to be accessible so I can't tell what tracks are queued. It used to be accessible from the now playing screen, but clicking a track makes the whole screen concern the current track, with no reference to the play queue. ...

Casual Listener

The play queue no longer seems to be accessible so I can't tell what tracks are queued. It used to be accessible from the now playing screen, but clicking a track makes the whole screen concern the c...

525 Views

0 replies

0 likes

  • 525 Views
  • 0 replies
  • 0 likes

Songs starting part way in

Hi I have had a problem for a while with certain songs starting part way in. I know there's a cross fade on songs, it's not that, I'm talking minutes into a song. My current problem, Groove Armada - My Friend, starts at 1:23 rather than at the start ...

Casual Listener

Hi   I have had a problem for a while with certain songs starting part way in. I know there's a cross fade on songs, it's not that, I'm talking minutes into a song. My current problem, Groove ...

623 Views

0 replies

0 likes

Android
Songs Issues
  • 623 Views
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  • 0 likes

Android navigation buttons hidden in landscape mode

When using the new interface in landscape mode on my phone (and phablet in my car), the Android navigation buttons that are normally shown on the right side get hidden. And to make matters worse. Swiping to show them also selects the next track. Plea...

Newbie

When using the new interface in landscape mode on my phone (and phablet in my car), the Android navigation buttons that are normally shown on the right side get hidden. And to make matters worse. Swi...

689 Views

0 replies

0 likes

  • 689 Views
  • 0 replies
  • 0 likes

Playing Spotify Playlist with NFC

Hi, I looked all over the internet and couldn't find a solution that worked for me.I have android, NFC Tools Pro app. I am trying to play a playlist (shuffle). So far, i was able to launch the playlist with URI task.Now i can't start playing the shuf...

Newbie

Hi,   I looked all over the internet and couldn't find a solution that worked for me. I have android, NFC Tools Pro app.   I am trying to play a playlist (shuffle).   So far, i ...

3110 Views

0 replies

1 likes

  • 3110 Views
  • 0 replies
  • 1 likes

No se encuentra lugar de almacenamiento

Tengo motorola moto g 2gen con android marshmallow. No puedo abrir spotify, dice que no encuentra lugar de almacenamiento. Desinstalo y vuelvo a instalar y nada. Que pasa?

Newbie

Tengo motorola moto g 2gen con android marshmallow. No puedo abrir spotify, dice que no encuentra lugar de almacenamiento. Desinstalo y vuelvo a instalar y nada. Que pasa?

DaniZB

Newbie

4650 Views

7 replies

0 likes

  • 4650 Views
  • 7 replies
  • 0 likes

Unable to resume

Hello, I am unable to resume playing when issuing the command from my wireless headset (Sony WH-1000XM2) to my device (LG G6). Pausing and skipping tracks works, It's just the resume function after pausing that does not function. If I initiate a Goog...

Newbie

Hello,   I am unable to resume playing when issuing the command from my wireless headset (Sony WH-1000XM2) to my device (LG G6). Pausing and skipping tracks works, It's just the resume functio...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Solved!! Artist Radio: More Songs DON'T Load as You Listen

On a Premium account, Artist Radio lists have a note at the end that says "More Songs Load as You Listen.' That would be great, except more songs don't load. When I've listened to the initial list of songs the Radio just stops playing. Anyone know ho...

Casual Listener

On a Premium account, Artist Radio lists have a note at the end that says "More Songs Load as You Listen.' That would be great, except more songs don't load.  When I've listened to the init...

cplager

Regular

23011 Views

20 replies

8 likes

  • 23011 Views
  • 20 replies
  • 8 likes

Superuser Contribution App not working in the background.

Hello,I am having this problem, whenever I send the Spotify app for android in the background, the app stops playing music. This has happened after the last update. What can I do, I am paying for this service and its the same as youtbe.

Newbie

Hello, I am having this problem, whenever I send the Spotify app for android in the background, the app stops playing music. This has happened after the last update. What can  I do, I am paying...

Aimee_T

Roadie

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change of interface

Hi! Last month, I had Spotify Free and it had a beautiful interface, like the attached image but when I activated the premium version of Spotify, it changed. Is it possible to have the old interface?

Newbie

Hi! Last month, I had Spotify Free and it had a beautiful interface, like the attached image but when I activated the premium version of Spotify, it changed. Is it possible to have the old interface?

Aimee_T

Roadie

1114 Views

1 replies

1 likes

  • 1114 Views
  • 1 replies
  • 1 likes

Superuser Contribution black screen when turning on

until now I've been using spotify on my phone (Samsung S8) on a regualr basis, never having an issue. I tried turning it on earlier today and i'm only getting a black screen. i deleted the app and reinstalled a few times and still getting same issue....

Casual Listener

until now I've been using spotify on my phone (Samsung S8) on a regualr basis, never having an issue. I tried turning it on earlier today and i'm only getting a black screen. i deleted the app and re...

Aimee_T

Roadie

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps closing every time my phone goes into sleep mode

I've checked all my power saving settings and they are normal. What else could be causing this? It's really annoying.

Newbie

I've checked all my power saving settings and they are normal. What else could be causing this? It's really annoying. 

Aimee_T

Roadie

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant search anything

When i try and search an artist it says im offline but im on my Wi-Fi. My home screen says "Sorry, something went wrong that didn't work. Please have another go". I have tried restarting my phone, loging out of app,deleting app, everything. If it hel...

Newbie

When i try and search an artist it says im offline but im on my Wi-Fi. My home screen says "Sorry, something went wrong that didn't work. Please have another go". I have tried restarting my phone, lo...

Aimee_T

Roadie

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes