Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387602 Views

545 replies

34 likes

Account
Free
  • 387602 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Android TV wont stay signed in

Every time I start up the Android TV version of Spotify I have to login. Anyone else having this issue?I'm on a Sony Bravia.

Music Fan

Every time I start up the Android TV version of Spotify I have to login. Anyone else having this issue? I'm on a Sony Bravia.

573 Views

0 replies

0 likes

Android TV login issue
  • 573 Views
  • 0 replies
  • 0 likes

About the browse tab redesign

Hello Community, Me and a few friends of mine recently updated their Spotify Android app and saw a new redesign on the Browse tab.First of all I would like to tell that the removal of the icons on the categories and the divider deletion between conce...

Composer

Hello Community,   Me and a few friends of mine recently updated their Spotify Android app and saw a new redesign on the Browse tab. First of all I would like to tell that the removal of the ...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Home, Radio and non-playlist songs unavailable.

Android version 7.0Phone model: Samsung S7 Spotify app version: 8.4.49.462 armV7Things tried already: clear data and cache. Log out, log back in non-facebook account (using the ten digit spotify name) changed password, logged back in via facebook. Re...

Newbie

Android version 7.0 Phone model: Samsung S7  Spotify app version: 8.4.49.462 armV7 Things tried already: clear data and cache. Log out, log back in non-facebook account (using the ten di...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Playlist sorting options

Hello,My husband has the Samsung S8 and he is unable to sort any playlist on the spotify app. I have the Samsung S8+ and I am able to sort. Can anyone help me figure this out? We are on the same premium family plan.Thanks!

Newbie

Hello, My husband has the Samsung S8 and he is unable to sort any playlist on the spotify app. I have the Samsung S8+ and I am able to sort. Can anyone help me figure this out? We are on the sa...

566 Views

0 replies

0 likes

filter
Filter Missing Feature Do Not Update
Filter songs
sort playlist
  • 566 Views
  • 0 replies
  • 0 likes

Spotify aign me out on offline mode...

HiSpotify sign me out randomly, when sign me out in offline mode i can't sign in. In this situation i have to delete app's data and re download all my offline songs. I'm tired download all my songs 2 times in week. What should I do?

Newbie

Hi Spotify sign me out randomly, when sign me out in offline mode i can't sign in. In this situation i have to delete app's data and re download all my offline songs. I'm tired download all my ...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Superuser Contribution problème de connexion spotify android

Bonjour quand j'essaye de me connecté via facebook sur l'appli android, j'ai une erreur me disant connexion impossible veuillez réessayer plus tard.Alors que si je suis sur le site web je peux me connecter sans problème avec "connexion via facebook"

Newbie

Bonjour quand j'essaye de me connecté via facebook sur l'appli android, j'ai une erreur me disant connexion impossible veuillez réessayer plus tard. Alors que si je suis sur le site web je peux me c...

SergioDavid

Roadie

6187 Views

2 replies

2 likes

  • 6187 Views
  • 2 replies
  • 2 likes

Download troubles

Ok so I have a few problems here, number one is that Spotify keeps removing the download on my music. Yes I've been online within 30 days, no I don't have too many devices registered for offline, I have one which is my phone. About 5times now I've re...

Regular

Ok so I have a few problems here, number one is that Spotify keeps removing the download on my music. Yes I've been online within 30 days, no I don't have too many devices registered for offline, I h...

Douglaswilton

Newbie

1017 Views

9 replies

0 likes

  • 1017 Views
  • 9 replies
  • 0 likes

Superuser Contribution Renewing subscription

Got a new debit card. Tried updating payment info, and it refuses to go through. I've tried both my credit cards and even tested my mom's card, nothing. Why won't it update my payment info?

Newbie

Got a new debit card. Tried updating payment info, and it refuses to go through. I've tried both my credit cards and even tested my mom's card, nothing. Why won't it update my payment info?

SergioDavid

Roadie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chinese ads while I live in Finland

Hi! Why do U have chinese ads when I live in Finland anyway to fix this by myself

Newbie

Hi! Why do U have chinese ads when I live in Finland anyway to fix this by myself

SergioDavid

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't save music to SD card set as internal

Hi, I'm having this problem where I can't save my music to an SD card which is set as "internal storage". There isn't an option in the settings to save in SD card which is understandable, because the card is set to show as internal storage. But when ...

Casual Listener

Hi, I'm having this problem where I can't save my music to an SD card which is set as "internal storage". There isn't an option in the settings to save in SD card which is understandable, because the...

SergioDavid

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Can't move tracks to SD card

For some reason I can't move my downloaded tracks to the SD card. I used to have the downloaded tracks on this card, but after I dropped the phone and the screen crashed, the person at the shop where I had the phone fixed removed the card without swi...

Casual Listener

For some reason I can't move my downloaded tracks to the SD card. I used to have the downloaded tracks on this card, but after I dropped the phone and the screen crashed, the person at the shop where...

lelek-kozodój

Casual Listener

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Won't shuffle on "shuffle"

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single time. I now know exactly what song is about to pla...

Casual Listener

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single...

213 Views

0 replies

0 likes

  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs no longer downloaded after app update

When I update the Spotify app on my Android phone, all downloaded songs are no longer marked as downloaded. I have to download the songs again to my phone. The updated app should be able to access the previous downloads and play them, but it does not...

Casual Listener

When I update the Spotify app on my Android phone, all downloaded songs are no longer marked as downloaded. I have to download the songs again to my phone.   The updated app should be able to ...

tacozona

Casual Listener

1254 Views

4 replies

0 likes

  • 1254 Views
  • 4 replies
  • 0 likes

Offline Song Downloads removed

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices registered. But I only have two devices for Offline S...

Newbie

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices re...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Spotify connect problems

I have an annoying issue with Spotify. When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify connect. I didn't even know about Spotify connect, never...

Newbie

I have an annoying issue with Spotify.  When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Can I remove cache and preserve my library?

I have a huge amount of songs that I once added but now I don't like them anymore, so I removed them from my library. Now that didn't free any space at all. It seems to be a thing for years already. Now there is the clear cache option. But I don't wa...

Casual Listener

I have a huge amount of songs that I once added but now I don't like them anymore, so I removed them from my library. Now that didn't free any space at all. It seems to be a thing for years already. ...

Jenfammn

Newbie

17395 Views

2 replies

0 likes

  • 17395 Views
  • 2 replies
  • 0 likes

Müzik kendiliğinden duruyor

Merhaba, yaklaşık 1 yıldır Spotify Premium kullanıcısıyım. Son 3 gündür indirmiş olduğum müzikleri dinlerken müzik kendi kendine duruyor. Bazen 20 dakika aralıklarla, bazen 10 saniye. Uygulamayı silmek dışında ne yapabilirim?

Casual Listener

Merhaba, yaklaşık 1 yıldır Spotify Premium kullanıcısıyım. Son 3 gündür indirmiş olduğum müzikleri dinlerken müzik kendi kendine duruyor. Bazen 20 dakika aralıklarla, bazen 10 saniye. Uygulamayı silm...

31298 Views

0 replies

59 likes

  • 31298 Views
  • 0 replies
  • 59 likes

How to SWITCH OFF SHUFFLE completely?

I am wondering how i can switch off SHUFFLE and which indicator shows me that SHIFFLE IS OFF. Whithin my android app theres always a green shuffle button shown. Tapping on this button results in nothing. Neither a color change of the button nor an ot...

Newbie

I am wondering how i can switch off SHUFFLE and which indicator shows me that SHIFFLE IS OFF. Whithin my android app theres always a green shuffle button shown. Tapping on this button results in noth...

LordyKillz

Newbie

42778 Views

10 replies

2 likes

Shuffle play
  • 42778 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Problema al descargar musica

Cordial saludo,Tengo problemas al intentar descargar mi música al dispositivo movil, siempre me muestra que la musica ya se encuentra sincronizada en el dispositivo pero cuando trato de escucharlas en modo offline simplemente se queda en silencio. En...

Newbie

Cordial saludo, Tengo problemas al intentar descargar mi música al dispositivo movil, siempre me muestra que la musica ya se encuentra sincronizada en el dispositivo pero cuando trato de escucharlas...

gonzorron1

Casual Listener

127302 Views

4 replies

1 likes

  • 127302 Views
  • 4 replies
  • 1 likes