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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193994 Views

131 replies

10 likes

Android
autoplay
bluetooth
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  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535196 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438354 Views

565 replies

37 likes

Account
Free
  • 438354 Views
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Cannot switch with Device Connect

Android version: 8.4.49.462 armV7Work PC version: 1.0.77.338.g758ebd78Home PC Version: 1.0.77.338.g758ebd78 I accidentally switched playing device from Android to my work PC and I had no longer been able to switch it back. Playback (I think) did not ...

Newbie

Android version: 8.4.49.462 armV7 Work PC version: 1.0.77.338.g758ebd78 Home PC Version: 1.0.77.338.g758ebd78     I accidentally switched playing device from Android to my work PC and ...

400 Views

0 replies

0 likes

  • 400 Views
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Audio quality keeps resetting itself back

I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It can be occuring in even a session or in a relaunch. ...

Casual Listener

I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It c...

reauxi

Casual Listener

1199 Views

2 replies

3 likes

  • 1199 Views
  • 2 replies
  • 3 likes

Small bug when I manually start a song

Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?

Casual Listener

Hey!   In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?

ticked_off

Casual Listener

1219 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Solved!! How to Stop Controls on Lock Screen?

HiI'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing the phone in my bag/pocket. How can I prevent the controls on...

Casual Listener

Hi I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen.   Several times I have selected "play" when placing...

user-removed

Not applicable

26165 Views

4 replies

0 likes

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  • 4 replies
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Im offline

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

Newbie

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

597 Views

0 replies

0 likes

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Solved!! Won't let me log in

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

Casual Listener

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

harveyjay73

Newbie

271407 Views

46 replies

8 likes

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  • 46 replies
  • 8 likes

Offline all the time. Offline mode is turned off

I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing works. Please help me

Newbie

I've tried everything. Uninstall. Clear cache. Login with account number.    Can only access my own playlist and listen to them only. And yes it is streaming online.   Nothing work...

438 Views

0 replies

0 likes

  • 438 Views
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Daily mix disappear after premium.

The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android and Windows pc.

Casual Listener

The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium.  Is this a bug?    I have the same issue on both android an...

NewUserAlex

Casual Listener

614 Views

2 replies

0 likes

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no shuffle or repeat on spotify weekly?

the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back

Casual Listener

the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back

623 Views

0 replies

1 likes

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Album Picture

Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps.How did i can see the pictures of the albums ?

Newbie

Hi. (Sorry for my english, i'm french :/)   On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps. How did i can see the pictures ...

367 Views

0 replies

0 likes

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Android Wear 2.0 App won't play / pause

After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause button. I can't pause or play the current song via...

Casual Listener

After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause...

sarpdoruk

Casual Listener

2902 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Question about Save in playlists

Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi.The question is if I tap on the three dotted menu behind any individual song in any of the downloaded pl...

Composer

Hi.    I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi. The question is if I tap on the thre...

671 Views

0 replies

0 likes

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How to show time remaining

Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on the song length but tapping it does nothing on andr...

Newbie

Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on ...

2221 Views

0 replies

11 likes

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No shuffle button on android?

hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i missing something? i am a premium user. i have combe...

Casual Listener

hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i m...

lostgubbins

Casual Listener

1268 Views

1 replies

0 likes

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  • 1 replies
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The next songs won't automatically play and sometimes the songs stop playing in the middle of the so

Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and then close the app and use Facebook, after the song en...

Newbie

Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and the...

DonD79

Newbie

5526 Views

2 replies

0 likes

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  • 2 replies
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Solved!! No sound after playing one song and stops playlist

I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, if i leave it alone though it stops the next song fr...

Casual Listener

I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, i...

Devushka

Casual Listener

23574 Views

97 replies

8 likes

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  • 8 likes

Superuser Contribution Downloaded music and playlist access

Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as afterall ive downloaded them so does that mean i have...

Newbie

Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as af...

Julian

Moderator

618 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New TV isn't showing up as a device on my phone?

I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an available device on my phone? I like being able to que ...

Newbie

I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an avai...

Athmene42

Newbie

3882 Views

2 replies

1 likes

devices
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  • 1 likes

Superuser Contribution [Spotify Mobile App] Question about playing and searching for songs in my Library

I'm not sure how to explain this issue but: On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have the shuffle playlist continue. However if I search for a son...

Visitor

I'm not sure how to explain this issue but:   On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have ...

Julian

Moderator

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Daily Mixes disappear after going Premium. No Radio feature.

I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app. Those features are the ones I'm most excited about...

Newbie

I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app....

user-removed

Not applicable

1609 Views

6 replies

5 likes

  • 1609 Views
  • 6 replies
  • 5 likes