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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! Spotify Connect - Pausing & Sputtering Randomly on Samsung Multiroom R3

Hi guys. I need some help with a Spotify Connect issue. I have a Samsung WAM3500 (Radiant R3) Multiroom Speaker that supports Spotify Connect. It works perfectly when streaming from the Windows 10 Spotify app to the speaker. However, when trying to s...

Visitor

Hi guys. I need some help with a Spotify Connect issue.   I have a Samsung WAM3500 (Radiant R3) Multiroom Speaker that supports Spotify Connect. It works perfectly when streaming from the Wind...

user-removed

Not applicable

1573 Views

1 replies

0 likes

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Only plays the last few songs added

Hello all I don't use playlists. I just hit the "save" button on songs, and then let them all shuffle right in my library. Recently only the last 10 songs I've added are shuffled. Nothing else in my library (hundreds of songs) plays. I have looked th...

Newbie

Hello all   I don't use playlists.  I just hit the "save" button on songs, and then let them all shuffle right in my library.  Recently only the last 10 songs I've added are shuffled...

452 Views

0 replies

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Reinstall using current album list.

I need to unistall then reinstall Spotify because I did not specify my large micro SD card as the storage option at the first installion. I now have over 1GB of music stored on my phones internal memory, to gether with nearly 1GB stored on my externa...

Regular

I need to unistall then reinstall Spotify because I did not specify my large micro SD card as the storage option at the first installion. I now have over 1GB of music stored on my phones internal mem...

athegn

Regular

676 Views

2 replies

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Superuser Contribution local files not being downloaded to my phone

i put a list of local files together that i normally listen to in other playlists but those aren't offline lists but i want to listen to those songs while i'm out too but when i purged my spotify data on my phone too clear some space i wasn't able to...

Casual Listener

i put a list of local files together that i normally listen to in other playlists but those aren't offline lists but i want to listen to those songs while i'm out too but when i purged my spotify dat...

Alfredo

Roadie

1148 Views

3 replies

0 likes

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Solved!! Randomly stops playing

Ok so recently my Spotify has been randomly stopping and automatically closing the app (i have full internet connection mind you). I mean yes it could just be my phone because it's just a cheap temporary one, but I've had the phone for a couple month...

Regular

Ok so recently my Spotify has been randomly stopping and automatically closing the app (i have full internet connection mind you). I mean yes it could just be my phone because it's just a cheap ...

LoganHelps

Composer

9077 Views

3 replies

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Unable to launch discover weekly playlist with Google assistamt

Hi, With my Spotify free account and Google assistant I'm able to tell Google to listen to a given artist and it works. But I'm unable to tell it to listen to the playlist discover weekly or a daily mix playlist. I'm French so I ask it to listen to p...

Music Fan

Hi,  With my Spotify free account and Google assistant I'm able to tell Google to listen to a given artist and it works.  But I'm unable to tell it to listen to the playlist discover week...

484 Views

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1 likes

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Solved!! Will downloaded extreme quality songs be availble when premium cancalled?

Hey, I downloaded songs at extreme quality while premium user. I am going to cancel my premium next month. After i cancel, would the songs that were saved be still acssable as befor? Or would the app ask to download again in normal quality?

Newbie

Hey,    I downloaded songs at extreme quality while premium user. I am going to cancel my premium next month. After i cancel, would the songs that were saved be still acssable as befor? O...

Joe

Community Legend

738 Views

1 replies

0 likes

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Connecting with google assistant

I am using Samsung S7 and just installed Spotify.When I go to the music setting menu in Google assistant, it only lists Google play as an option.Why can't I see Spotify on the list?I have set the account of Spotify to be the same as my google account...

Newbie

I am using Samsung S7 and just installed Spotify. When I go to the music setting menu in Google assistant, it only lists Google play as an option. Why can't I see Spotify on the list? I have set t...

434 Views

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Superuser Contribution Cant login with correct email and pass nor with facebook

Hi, I cant login on app with my correct email and password, and I even cant login with my facebook..tried reinstalling , making new account, reseting password... Always says email or password incorrect...

Casual Listener

Hi, I cant login on app with my correct email and password, and I even cant login with my facebook..tried reinstalling , making new account, reseting password... Always says email or password incorre...

Melody

Spotify

784 Views

5 replies

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Local files are missing album art on my Android

I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. It's annoying seeing a grey generic picture on all ...

Music Fan

I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. ...

Joe

Community Legend

1755 Views

7 replies

0 likes

album art
Android 7.1
Local files for Spotify Mobile
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Since latest update it doesn't work on note 8

The latest update for android which I received on March 8 will not boot up on my note 8. I have Uninstalled, reinstalled, removed the memory card, tried different accounts. Works great on my wife's S8+ but once you log in on the note 8 the screen goe...

Newbie

The latest update for android which I received on March 8 will not boot up on my note 8.  I have Uninstalled, reinstalled, removed the memory card, tried different accounts.  Works great on...

385 Views

0 replies

3 likes

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Musicas travando, app crashando

Faz um bom tempo que uso o spotify e no comeco vi que era muito bom, rapido, preciso, porem agora toda hora que eu abro o app as musicas demoram eternidades para serem tocadas, quando tocam nao param, app travando e fechando quando baixa musica entao...

Casual Listener

Faz um bom tempo que uso o spotify e no comeco vi que era  muito bom, rapido, preciso, porem agora toda hora que eu abro o app as musicas demoram eternidades para serem tocadas, quando tocam nao...

1157 Views

0 replies

5 likes

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Radio function not there

Hi, I have spotify on my ipad and at the bottom of the screen is a radio button. I have now downloaded spotify on my samsung galaxy s6 and there is no radio button at the bottom of the screen. Is this normal that the andriod app does not have the rad...

Casual Listener

Hi,   I have spotify on my ipad and at the bottom of the screen is a radio button. I have now downloaded spotify on my samsung galaxy s6 and there is no radio button at the bottom of the scree...

dinomight

Spotify Star

798 Views

3 replies

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Memoria interna

Ragazzi come faccio a spostare la musica sulla scheda sd? Seguendo cio che dice per android non trovo memoria

Casual Listener

Ragazzi come faccio a spostare la musica sulla scheda sd? Seguendo cio che dice per android non trovo memoria

Domysp

Casual Listener

470 Views

1 replies

0 likes

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Last several versions of Spotify don't work

The Spotify Android app has not worked for at least the last 4-5 versions, if not more. Originally, the app would open to a dark gray screen, then a "Spotify is not responding" dialog would come up. With the current version and the most recent previo...

Casual Listener

The Spotify Android app has not worked for at least the last 4-5 versions, if not more.  Originally, the app would open to a dark gray screen, then a "Spotify is not responding" dialog would com...

Teraforce88

Casual Listener

530 Views

2 replies

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Audio randomly stops when using Bluetooth

Hi, I am using the latest version of the Spotify app with a Moto Z2 Force running Android O. I previously used Google play music which worked fine but a friend told me to start using Spotify so I did. It began working fine but then I noticed an issue...

Casual Listener

Hi, I am using the latest version of the Spotify app with a Moto Z2 Force running Android O.   I previously used Google play music which worked fine but a friend told me to start using Spotify...

647 Views

0 replies

1 likes

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One track repeat button missing on android

I just can't find the one track repeat button on my android phone 

Casual Listener

I just can't find the one track repeat button on my android phone 

andreirusenescu

Casual Listener

382 Views

1 replies

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Daily Mix - no artist list on iOS

Hello - Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached. I've tried rebooting, loggin in and out of Spotify, and deleting the app and re-installing it. I do see the list of artists on the desktop a...

Casual Listener

Hello -    Recently the based on list of artists has disapeared from my Daily Mixes on iOS. Screenshot attached.  I've tried rebooting, loggin in and out of Spotify, and deleting the...

phan_times

Community Legend

538 Views

3 replies

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Spotify in South Africa

Hi , ive always used my friends spotify account since spotify wasnt in south africa yet but when u heard today that it is i went and made my own account and for some reason everything changed. Usualy on my phone with his account (it was a UK account ...

Newbie

Hi , ive always used my friends spotify account since spotify wasnt in south africa yet but when u heard today that it is i went and made my own account and for some reason everything changed. Usualy...

449 Views

0 replies

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UI / Update question

Hi! When I open the Spotify app today (Android, not sure if it got a recent update or not) I noticed a new UI which looked kind of cool. I also remember having seen a toggle in settings to switch it on and off, didn't try it though. A couple of hours...

Newbie

Hi! When I open the Spotify app today (Android, not sure if it got a recent update or not) I noticed a new UI which looked kind of cool. I also remember having seen a toggle in settings to switch it ...

ma_marquezini

Composer

813 Views

1 replies

0 likes

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