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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110647 Views

26 replies

3 likes

  • 110647 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222758 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222758 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579596 Views

79 replies

3 likes

  • 579596 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477389 Views

577 replies

40 likes

Account
Free
  • 477389 Views
  • 577 replies
  • 40 likes

Spotify doesn't save place in podcasts

I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast episode, listen for a while (e.g. my commute to work), then pu...

Newbie

I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast e...

xyster311

Newbie

3285 Views

1 replies

30 likes

  • 3285 Views
  • 1 replies
  • 30 likes

Can't skip or play any song i want

I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hate this app. I was loving it more than other apps, n...

Newbie

I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hat...

Dinodan663

Newbie

37693 Views

11 replies

9 likes

  • 37693 Views
  • 11 replies
  • 9 likes

Ainda não consegui ativar o premium

Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de testes e que devo clicar em "continuar" para procede...

Casual Listener

Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de t...

Bittencourt

Spotify Star

632 Views

3 replies

0 likes

  • 632 Views
  • 3 replies
  • 0 likes

BUG: Screen does not refresh properly

This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view. I have tried turning the app on and off but this ...

Roadie

This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
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Randomly played songs

I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even played?

Newbie

I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even playe...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Solved!! Siri

Como posso usar a Siri para tocar músicas no Spotify ?

Casual Listener

Como posso usar a Siri para tocar músicas no Spotify ?

Bittencourt

Spotify Star

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Lost all downloaded songs

I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any other accounts, this is the only one I use. Also, the m...

Newbie

I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any othe...

352 Views

0 replies

0 likes

  • 352 Views
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  • 0 likes

Local files on PC are not playable on mobile

I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on the PC worked fine however, when trying to play this new p...

Casual Listener

I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices.  I created a playlist populated with only the local files that were added. Playing on ...

Joe

Community Legend

1121 Views

3 replies

0 likes

andriod
local files
  • 1121 Views
  • 3 replies
  • 0 likes

New format without update

The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this happened and what can be done?

Newbie

The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this h...

Joe

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Not all podcast episodes displayed

Hi there, I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as episode 34 on the android app. I have tried sorting it by date ...

Newbie

Hi there,   I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as epi...

997 Views

0 replies

1 likes

  • 997 Views
  • 0 replies
  • 1 likes

Spotify connect does not recognize Arcam rPlay

I have a Arcam rPlay that supports Spotify but it doesn't appear in the available device in Spotify connect. All devices are on the same network.What should I do?

Newbie

I have a Arcam rPlay that supports Spotify but it doesn't appear in the available device in Spotify connect. All devices are on the same network. What should I do?

Joe

Community Legend

3359 Views

2 replies

1 likes

  • 3359 Views
  • 2 replies
  • 1 likes

Comunidad Spotify premium

Hola, tengo usuario premium hace varios meses , y hace aproximadamente una semana no puedo usar los servicios de Spotify premium (continuó pagando) , ya probe instalando y desinstalando la app pero me sigue sin funcionar Spotify premium , me podrían ...

Newbie

Hola, tengo usuario premium hace varios meses , y hace aproximadamente una semana no puedo usar los servicios de Spotify premium (continuó pagando) , ya probe instalando y desinstalando la app pero m...

3176 Views

0 replies

3 likes

  • 3176 Views
  • 0 replies
  • 3 likes

音樂類型問題

我知道Spotify擁有手機、電腦切換/操控功能,你可以在你電腦開啟的時候使用手機操控Spotify,但這當中有問題,假如你的一個"播放清單a"內有5首英文歌、5首中文歌、5首日文歌,那當你正在使用電腦播放/操作時一切都是正常的,有中文有英文日文歌,但當你電腦播放到一半換使用手機操控且"重新"再按一次"播放清單a"的隨機播放且"使用電腦播放"時就會造成一個問題了,就是spotify只會撥放一種語言的歌曲,如它只會撥放5首英文就沒了,而當我在切回電腦操控時一切又正常了,每首歌以相同的機率去撥放。 ...

Newbie

我知道Spotify擁有手機、電腦切換/操控功能,你可以在你電腦開啟的時候使用手機操控Spotify,但這當中有問題,假如你的一個"播放清單a"內有5首英文歌、5首中文歌、5首日文歌,那當你正在使用電腦播放/操作時一切都是正常的,有中文有英文日文歌,但當你電腦播放到一半換使用手機操控且"重新"再按一次"播放清單a"的隨機播放且"使用電腦播放"時就會造成一個問題了,就是spotify只會撥放一種語...

1087 Views

0 replies

0 likes

  • 1087 Views
  • 0 replies
  • 0 likes

Does Spotify play the downloaded song while I'm online to save my cellular data?

I'm not sure if Spotify streams a song again although it's already downloaded, just to save my cellular data 'cause it seems to use my internet instead of the downloaded version. So is that right or is it an issue? If not, it would be a good idea for...

Newbie

I'm not sure if Spotify streams a song again although it's already downloaded, just to save my cellular data 'cause it seems to use my internet instead of the downloaded version. So is that right or ...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Option "Speicher" wird nicht in den Einstellungen angezeigt! [Anleitung Deutsch]

Ihr findet die Einstellung "Speicher" um die Offline-Musik vom Handy auf der SD-Karte zu speichern in den Einstellungen nicht?Dann versucht mal diese Anleitung hier: - In die Einstellungen gehen- Auf Apps- Spotify suchen und drauf klicken- Drücke bee...

Casual Listener

Ihr findet die Einstellung "Speicher" um die Offline-Musik vom Handy auf der SD-Karte zu speichern in den Einstellungen nicht? Dann versucht mal diese Anleitung hier:   - In die Einstellungen...

MrSchaal

Regular

133909 Views

16 replies

12 likes

  • 133909 Views
  • 16 replies
  • 12 likes

SPOTIFY VOLUME SPIKE - WHEN USING BUILT IN EQ - PLEASE FIX URGENTLY!

Phone model: Samsung Galaxy Note 2OS: Android 4.1.2Spotify Version: 0.5.13.63 Hi there, I've been happily using Spotify for a few months now, no real problems to speak of. Recently however (possibly since the latest batch of updates) a nasty little b...

Casual Listener

Phone model: Samsung Galaxy Note 2 OS: Android 4.1.2 Spotify Version: 0.5.13.63   Hi there, I've been happily using Spotify for a few months now, no real problems to speak of.  Recently...

FerretNobleman

Newbie

30163 Views

80 replies

13 likes

eq
problem
spike
volume
  • 30163 Views
  • 80 replies
  • 13 likes

Can't control the app from notifications or lock screen

I'm on the latest Android 7.0 update as of 22.04.18 but this is an ongoing issue for many months.I can't skip, play, pause, or control volume unless I'm in the app. The player shows on my home screen and notifications but the buttons dont do anything...

Newbie

I'm on the latest Android 7.0 update as of 22.04.18 but this is an ongoing issue for many months. I can't skip, play, pause, or control volume unless I'm in the app. The player shows on my home scre...

601 Views

0 replies

0 likes

  • 601 Views
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  • 0 likes

me descuentan dos veces en mis mensualidades ya llevo 3 que puedo hacer?

Me están descontando doble en mis mensualidades de plan familiar Ya llevo tres pagos igual Que puedo hacer para que los reembolsen y lo dejen de hacer ?

Newbie

Me están descontando doble en mis mensualidades de plan familiar  Ya llevo tres pagos igual  Que puedo hacer para que los reembolsen y lo dejen de hacer ?  

388 Views

0 replies

0 likes

  • 388 Views
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Preview songs to put in the "favorite track"

The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite track" for me. Though I was in a hurry and could n...

Newbie

The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

PlayFi devices not showing up on connect

I am having a similar problem. I have a Polk omni system, they have been working great until about 2 weeks ago. I have tried resetting everything up, checked for updates for my speakers, uninstalled the Spotify app, cleared cache, but spotify doesn't...

Casual Listener

I am having a similar problem.   I have a Polk omni system, they have been working great until about 2 weeks ago.    I have tried resetting everything up, checked for updates fo...

547 Views

0 replies

1 likes

  • 547 Views
  • 0 replies
  • 1 likes