Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118168 Views

27 replies

4 likes

  • 118168 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237889 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237889 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598753 Views

79 replies

3 likes

  • 598753 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491245 Views

581 replies

42 likes

Account
Free
  • 491245 Views
  • 581 replies
  • 42 likes

Superuser Contribution Cant log in on Spotify

Im having troubles with loggin in on my spotify. Somehow i Got logged out on my mobile but when i try to log in again it says that im offline and i need to get online to log in. My internet is fine and i have tried everything. Re-installing did it fo...

Casual Listener

Im having troubles with loggin in on my spotify. Somehow i Got logged out on my mobile but when i try to log in again it says that im offline and i need to get online to log in. My internet is fine a...

Aimee_T

Roadie

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Several issues with playback

In the last couple months I have started to have playback issues to the point I can't even really use Spotify. The first is that sometimes while playing an artist radio, it will finish a song and then not continue. It will show that it is still playi...

Newbie

In the last couple months I have started to have playback issues to the point I can't even really use Spotify.    The first is that sometimes while playing an artist radio, it will finish...

Aimee_T

Roadie

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

[Mac/Android] Spotify Connect disconnecting after pausing

I often use Spotify Connect to control my Android phone's Spotify app using my Mac client. However, if I pause playback from my computer or I reach the end of an album or playlist, I have to hit play on the phone to reestablish the connection. Otherw...

Newbie

I often use Spotify Connect to control my Android phone's Spotify app using my Mac client. However, if I pause playback from my computer or I reach the end of an album or playlist, I have t...

LucasBretana

Newbie

6774 Views

11 replies

16 likes

  • 6774 Views
  • 11 replies
  • 16 likes

Recently played artists not changing after a month or more

My recently played artists have been stuck for a very long time. I have deleted the app and reinstalled. Logged out and back in. On my phone I have cleared cache and then deleted it from there reinstalled it and redownload everything. Reset my phone ...

Visitor

My recently played artists have been stuck for a very long time. I have deleted the app and reinstalled. Logged out and back in. On my phone I have cleared cache and then deleted it from there reinst...

500 Views

0 replies

0 likes

Help
Recently played artists
  • 500 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local files on pc wont play on android

I recently added music files from my PC on spotify desktop. I put them in playlists, and even checked the download button to on, just to be sure. But I am unable to listen to or play those files on my phone. They do show but are greyed out. My phone ...

Casual Listener

I recently added music files from my PC on spotify desktop. I put them in playlists, and even checked the download button to on, just to be sure. But I am unable to listen to or play those files on m...

Aimee_T

Roadie

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution LOCAL FILES ON ANDROID SUDDENLY DELETED AND CAN'T DOWNLOAD AGAIN

So I had a playlist of local files that had over 50 songs that had transferred seamlessly onto my phone. Today I tried adding one more track to the playlist and everything inexplicably went**bleep**. Not only have the local files on my android been t...

Newbie

So I had a playlist of local files that had over 50 songs that had transferred seamlessly onto my phone. Today I tried adding one more track to the playlist and everything inexplicably went**bleep**....

Aimee_T

Roadie

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

SMS Sharing Doesn't Play Song

Hello, I'm having trouble with the SMS Sharing feature on Samsung Galaxy S6. When I receive a link and select it, it opens the app, but doesn't play the song. I have already cleared the cache, uninstalled and reinstalled. Nothing is working. Please h...

Casual Listener

Hello, I'm having trouble with the SMS Sharing feature on Samsung Galaxy S6. When I receive a link and select it, it opens the app, but doesn't play the song. I have already cleared the cache, uninst...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Superuser Contribution (ANDROID 6.0.1) IT STOP PLAYING AFTER SCREEN GOES TO SLEEP.

ASUS ZENFONE 2 LASER (ANDROID 6.0.1) SPOTIFY WILL STOP PLAYING AFTER SCREEN GOES TO SLEEP. I TRIED EVERYTHING I SAW IN THE COMMUNITY IT STILL DOESNT WORK. CAN SOMEONE HELP ME. I'VE SEARCH EVERYTHING STILL DOESNT WORK.

Newbie

ASUS ZENFONE 2 LASER (ANDROID 6.0.1) SPOTIFY WILL STOP PLAYING AFTER SCREEN GOES TO SLEEP.  I TRIED EVERYTHING I SAW IN THE COMMUNITY IT STILL DOESNT WORK. CAN SOMEONE HELP ME. I'VE SEARCH EVER...

Aimee_T

Roadie

510 Views

1 replies

0 likes

Help
  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle

I just updated Spotify to version 8.4.45.633 armV7 (android) and when I click the "Shuffle Play" button on my playlists it won't shuffle. It just plays my playlist in order and I don't know why. I don't have premium, but I want to be able to shuffle ...

Newbie

I just updated Spotify to version 8.4.45.633 armV7 (android) and when I click the "Shuffle Play" button on my playlists it won't shuffle. It just plays my playlist in order and I don't know why. I do...

sara_boccia

Casual Listener

972 Views

2 replies

1 likes

  • 972 Views
  • 2 replies
  • 1 likes

Shuffle play not random

I've recently noticed that my Spotify free doesn't shuffle my playlist. I like to have shuffle play for my larger playlists, and the songs just play in order when I hit shuffle play. Is there a fix?

Newbie

I've recently noticed that my Spotify free doesn't shuffle my playlist. I like to have shuffle play for my larger playlists, and the songs just play in order when I hit shuffle play. Is there a fix?

jeffhpc1

Gig Goer

815 Views

1 replies

3 likes

  • 815 Views
  • 1 replies
  • 3 likes

Spotify cache issue

Spotify is taking up 1.2GB of space on my device and I'm sure much more on other devices. Spotify needs to clear that cache after so many days, I find myself clearing all "app data" and reseting the app just to clear all the "user data" cache being s...

Gig Goer

Spotify is taking up 1.2GB of space on my device and I'm sure much more on other devices. Spotify needs to clear that cache after so many days, I find myself clearing all "app data" and reseting the ...

718 Views

0 replies

0 likes

  • 718 Views
  • 0 replies
  • 0 likes

PLEASE give an option to not automatically go to a different screen for a song when selecting a song

I've stopped listening to many of the popular playlists because every time I pick a song, it goes to a separate screen just with that song and some background art.I just want it to stay on the same playlist screen while playing a song! I listen to so...

Casual Listener

I've stopped listening to many of the popular playlists because every time I pick a song, it goes to a separate screen just with that song and some background art. I just want it to stay on the ...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

mobile phone

I signed as a student to spotify. i can use it for my laptop but cant use it for my phone Songs are not available to listen. please help.

Newbie

I signed as a student to spotify. i can use it for my laptop but cant use it for my phone Songs are not available to listen.  please help.   

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Huge data consumption today

Hello,I was checking my phone data consumption and noticed a very unreasonable amount. Then I checked what happened and it turned out Spotify consumed a huge amount today morning. I was only streaming for an hour or so this morning but most were song...

Newbie

Hello, I was checking my phone data consumption and noticed a very unreasonable amount. Then I checked what happened and it turned out Spotify consumed a huge amount today morning. I was only stream...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Solved!! Add to queue not working

Whenever I click to add songs to queue, it registers that I clicked, but the songs don't actually add to the queue anymore. This is only a problem on android as I have Spotify on pc, IOS, and android.

Casual Listener

Whenever I click to add songs to queue, it registers that I clicked, but the songs don't actually add to the queue anymore. This is only a problem on android as I have Spotify on pc, IOS, and android.

krystah

Newbie

19947 Views

7 replies

0 likes

  • 19947 Views
  • 7 replies
  • 0 likes

Unable to follow friends

Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via their Spotify account names, but when I check their pag...

Casual Listener

Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via thei...

Oldmanrupee

Casual Listener

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Everytime I click on an artist, it says I'm offline

I tried deleting data, cache and even uninstalling but it doesn't work. It literally says: "You are offline. Please connect to internet and try again."

Newbie

I tried deleting data, cache and even uninstalling but it doesn't work. It literally says:   "You are offline. Please connect to internet and try again."

615 Views

0 replies

0 likes

  • 615 Views
  • 0 replies
  • 0 likes

Facebook share- invalid oauth access token

Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue going back to at least 2013. I log in to my Spotify a...

Casual Listener

Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue go...

favsantos

Casual Listener

3077 Views

6 replies

4 likes

  • 3077 Views
  • 6 replies
  • 4 likes

Solved!! The offline mode isn't working

Hi, as the title I have a problem with offline mode. With wifi I download all the songs but when I don't have the network, the application says Go online to download. I have downloaded all the songs 5 ​​times but it doesn't work anyway. Today I have ...

Casual Listener

Hi, as the title I have a problem with offline mode. With wifi I download all the songs but when I don't have the network, the application says Go online to download. I have downloaded all the songs ...

Paul73

Casual Listener

10797 Views

4 replies

0 likes

  • 10797 Views
  • 4 replies
  • 0 likes