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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106828 Views

26 replies

3 likes

  • 106828 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216548 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216548 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570135 Views

78 replies

3 likes

  • 570135 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470049 Views

577 replies

40 likes

Account
Free
  • 470049 Views
  • 577 replies
  • 40 likes

Superuser Contribution Bloqueé un artista por ERROR

Accidentalmente mientras pasaba las canciones de mi playlist le di bloquear sin querer a varios artistas ya que el icono de bloquear esta justo al lado del que uso para pasar las canciones. Como recupero a los artistas que accidentalmente puse en est...

Casual Listener

Accidentalmente mientras pasaba las canciones de mi playlist le di bloquear sin querer a varios artistas ya que el icono de bloquear esta justo al lado del que uso para pasar las canciones. Como recu...

Alex0510

Newbie

15920 Views

14 replies

4 likes

  • 15920 Views
  • 14 replies
  • 4 likes

I got logged out and I cannot log back in

Right so a few weeks ago I got logged out of spotify on my phone, bearing in mind I use facebook to log in. So I tried logging back in several times to no avail (using my username and my facebook login) but it was no good. I even changed my facebook ...

Newbie

Right so a few weeks ago I got logged out of spotify on my phone, bearing in mind I use facebook to log in. So I tried logging back in several times to no avail (using my username and my facebook log...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Cover via Bluetooth in Skoda

Hi everybody, I recognized that only like 20% of the covers are shown on my car's stereo while using Spotify via bluetooth. The rest only shows the bluetooth logo or a generic genre picture (like "Rock and Alternative").At first I thought that I can ...

Regular

Hi everybody,   I recognized that only like 20% of the covers are shown on my car's stereo while using Spotify via bluetooth. The rest only shows the bluetooth logo or a generic genre picture ...

Cojack

Newbie

2054 Views

1 replies

0 likes

  • 2054 Views
  • 1 replies
  • 0 likes

Streamed songs and deleted music still taking up space

The music i recently deleted are still in my phone's memory, as there were no changes in the storage space when i unchecked the downloaded songs. It also seems that Spotify actually saves the data for streamed songs. How do i delete this without havi...

Newbie

The music i recently deleted are still in my phone's memory, as there were no changes in the storage space when i unchecked the downloaded songs. It also seems that Spotify actually saves the data fo...

474 Views

0 replies

1 likes

  • 474 Views
  • 0 replies
  • 1 likes

Spotify app loging

I have an account that works through the internet/web, but it wont work from the app, when I put my info it doesnt log in.

Newbie

I have an account that works through the internet/web, but it wont work from the app, when I put my info it doesnt log in. 

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Spotify making bad sounds using SD

When I use Spotify with the microSD set as Main memory on my P8 lite 2017 (so the cache is in the SD) there are small interferences and small pauses like a tic while playing a song as the SD is too slow to be accessed. My SD is this:https://www.amazo...

Casual Listener

When I use Spotify with the microSD set as Main memory on my P8 lite 2017 (so the cache is in the SD) there are small interferences and small pauses like a tic while playing a song as the SD is too s...

zxxx48923

Casual Listener

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline)

toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline), nao sei oque fazer

Newbie

toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline), nao sei oque fazer

Bittencourt

Spotify Star

1610 Views

3 replies

0 likes

  • 1610 Views
  • 3 replies
  • 0 likes

Music stops when phone locks

I have a Samsung galaxy s7 and recently/randomly when I'm playing music when my screen locks or i get a notification such as a txt message the music stops playing and doesn't start until I manually start it again. Anyone else having any similar issue...

Newbie

I have a Samsung galaxy s7 and recently/randomly when I'm playing music when my screen locks or i get a notification such as a txt message the music stops playing and doesn't start until I manually s...

677 Views

0 replies

0 likes

  • 677 Views
  • 0 replies
  • 0 likes

Songs Playlist Empty

So the favourites (ticked) playlist I've created over the last few years is suddenly empty!!How the **bleep** has this happend? And how the **bleep** can I get it back?

Newbie

So the favourites (ticked) playlist I've created over the last few years is suddenly empty!! How the **bleep** has this happend? And how the **bleep** can I get it back?

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Video loop cover art crashes Android app

Besides being annoying the new fullscreen video loops shown as cover art for some songs also crash the app. What's worse: you can't disable them. Please allow me to turn them off.

Regular

Besides being annoying the new fullscreen video loops shown as cover art for some songs also crash the app.   What's worse: you can't disable them.  Please allow me to turn them off.

Propheticus

Regular

1044 Views

2 replies

1 likes

  • 1044 Views
  • 2 replies
  • 1 likes

My library won't sync with pc version

Hey,I've been filling up my library yesterday on pc (searching for songs and "Save" them to my library)although it saved them on my PC version of Spotify, the next day when I was driving to work I saw that my library didn't include all the songs I sa...

Casual Listener

Hey, I've been filling up my library yesterday on pc (searching for songs and "Save" them to my library) although it saved them on my PC version of Spotify, the next day when I was driving to work ...

Arikthrleking

Casual Listener

1442 Views

3 replies

0 likes

  • 1442 Views
  • 3 replies
  • 0 likes

Superuser Contribution Musicas baixadas indisponiveis offline

Algumas músicas que baixei, quando estou on-line aparecem como salvas no dispositivo, porém se fico off-line elas ficam indisponíveis como se não tivessem sido baixadas.

Newbie

Algumas músicas que baixei, quando estou on-line aparecem como salvas no dispositivo, porém se fico off-line elas ficam indisponíveis como se não tivessem sido baixadas.

gabrielkisame12

Casual Listener

1419 Views

3 replies

0 likes

  • 1419 Views
  • 3 replies
  • 0 likes

Storage option in settings doesn't appear

It used to appear but after I uninstalled and then installed the app, the option disappeared. I have updated my Xiaomi Mi A1 this morning.

Newbie

It used to appear but after I uninstalled and then installed the app, the option disappeared. I have updated my Xiaomi Mi A1 this morning.

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Song metadata does notupdate via bluetooth when phone is locked

If my phone is unlocked and i start bluetooth streaming to my toyota's car audio system everything works fine. Metadata is correctly displayed. If I stop the car and then return a few minutes later, the bluetooth audio reconnects and the music will c...

Regular

If my phone is unlocked and i start bluetooth streaming to my toyota's car audio system everything works fine. Metadata is correctly displayed.   If I stop the car and then return a few minute...

zizzam

Newbie

18068 Views

16 replies

3 likes

  • 18068 Views
  • 16 replies
  • 3 likes

Transfer downloaded songs to another cellphone

I have plans of buy a new phone because the old one is failing a lot. My question is about a method to transfer my downloaded songs to the new phone ( android to amdroid ). Avoiding the re-downloding process of the songs in ihe new device . ( I only ...

Newbie

I have plans of buy a new phone because the old one is failing a lot.   My question is about a method to transfer my downloaded songs to the new phone ( android to amdroid ). Avoiding the re-d...

Joe

Community Legend

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Playlist und Downloads gehen immer wieder verloren

Hallo. Nach jedem Update und auch wenn ich Spotify einige Tage nicht nutze sind jedesmal meine Downloads weg. Total ärgerlich weil ich jedesmal wieder mein Datenvolumen belaste. Das nervt. Hat noch jemand das Problem Und wie kann es gelöst werden Nar...

Newbie

Hallo. Nach jedem Update und auch wenn ich Spotify einige Tage nicht nutze sind jedesmal meine Downloads weg. Total ärgerlich weil ich jedesmal wieder mein Datenvolumen belaste. Das nervt.  Hat...

695 Views

0 replies

0 likes

  • 695 Views
  • 0 replies
  • 0 likes

Solved!! Android Auto - sort and filter Playlists -sort titel

Dear Support. I'mean using Android Auto and Spotify. Where are all the features? How to filter on offline Playlists and sort options. As well the function to sort titels is not available. The usability is that bad if you have a lot of Playlists but y...

Music Fan

Dear Support. I'mean using Android Auto and Spotify. Where are all the features? How to filter on offline Playlists and sort options. As well the function to sort titels is not available. The usabili...

Uthoocha

Newbie

12990 Views

5 replies

5 likes

Android Auto Playlist Order Download
  • 12990 Views
  • 5 replies
  • 5 likes

Solved!! Queue button

In my Android app, the button for the play queue no longer appears in all playlists and in the Daily Mix ... What can it be?

Newbie

In my Android app, the button for the play queue no longer appears in all playlists and in the Daily Mix ... What can it be?

Garbo1990

Newbie

1504 Views

2 replies

0 likes

  • 1504 Views
  • 2 replies
  • 0 likes

Recently Played Artists List won't update

Hey, lately my Recently Played Artists List won't update and when I check my friends profiles theirs haven't updated either. I did clear my data and reinstalled the app on my Samsung phone, but that hasn't fixed the issue. Is there a fix for this? Th...

Newbie

Hey, lately my Recently Played Artists List won't update and when I check my friends profiles theirs haven't updated either. I did clear my data and reinstalled the app on my Samsung phone, but that ...

Celle

Newbie

935 Views

2 replies

7 likes

  • 935 Views
  • 2 replies
  • 7 likes