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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Android sound quality

hi, I wasn't using Spotify for a while, now I have premium. I am mostly listening music on my Android phone. since I wasn't using it, equalizer settings has changed. its using my phone's equalizer. sound is so bass and weak. and i am using it offline...

Newbie

hi,   I wasn't using Spotify for a while, now I have premium. I am mostly listening music on my Android phone.   since I wasn't using it, equalizer settings has changed. its using my ph...

421 Views

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0 likes

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Unavailable songs

I can play my songs only whit shuffle play. Can someone help me? I have an 5.2" android

Casual Listener

I can play my songs only whit shuffle play. Can someone help me? I have an 5.2" android

radu_andrei07

Casual Listener

471 Views

2 replies

0 likes

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Superuser Contribution Can't find spotify in play store

Hi, I am in Romania and I have an OnePlus 5T. Yesterday Spotify became officialy available in Romania. I can't find it on the play store, and when I try to install it from the link, it says that it is incomplatible. What can I do??

Newbie

Hi, I am in Romania and I have an OnePlus 5T. Yesterday Spotify became officialy available in Romania. I can't find it on the play store, and when I try to install it from the link, it says that it i...

user-removed

Not applicable

856 Views

1 replies

0 likes

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Notification won't go away

I can't remove this notification. When I open the app, there are no notifications to be found, so I don't know what it's an indicator of. There's nothing in the status bar, only this icon on the app.

Newbie

I can't remove this notification. When I open the app, there are no notifications to be found, so I don't know what it's an indicator of. There's nothing in the status bar, only this icon on the app.

Yori

Casual Listener

33299 Views

6 replies

5 likes

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Superuser Contribution Can't log in with premium acc

Hi guys, I cant log in. I changed my password but the problem wasn't solved. I also tried with facebook i saw error. I am connect with facebook spotify also. HELP PLEASE!

Casual Listener

Hi guys,    I cant log in. I changed my password but the problem wasn't solved. I also tried with facebook i saw error. I am connect with facebook spotify also.    HELP PLEASE!

user-removed

Not applicable

369 Views

1 replies

0 likes

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The song skips a couple seconds when I close or open the phone screen

Whenever I open or close the phone screen the song or ad skips a couple seconds. I uninstalled the app and reinstalled it and it still does this. It's been happening for a couple months.

Newbie

Whenever I open or close the phone screen the song or ad skips a couple seconds. I uninstalled the app and reinstalled it and it still does this. It's been happening for a couple months.

361 Views

0 replies

1 likes

  • 361 Views
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How to remove several songs from list/library in once?

Currently the song in list and lirary needs to be removed one by one, is there any other way to do it faster?

Newbie

Currently the song in list and lirary needs to be removed one by one, is there any other way to do it faster?

Joe

Community Legend

395 Views

1 replies

0 likes

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Skip songs with three buttons headphones and a USB adapter

Hello I'm using a HTC U11 together with the included adapter..In other applications, for example YouTube or Poweramp, I can use the play/pause button to skip titles too (double tap).Only in Spotify it is not possible to skip titles with a double tap ...

Casual Listener

Hello   I'm using a HTC U11 together with the included adapter.. In other applications, for example YouTube or Poweramp, I can use the play/pause button to skip titles too (doub...

Steven123456

Casual Listener

743 Views

1 replies

0 likes

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Spotify app doesnt work or respond after log in

HeyI have galaxy note 8.Downloaded Spotify, the log in screen is fine, but just after logging in it gets stuck. Shows nothing. After a while the system the app is not responding. Tried to uninstall and reinstall a few times. Wiped data. Logged in wit...

Visitor

Hey I have galaxy note 8. Downloaded Spotify, the log in screen is fine, but just after logging in it gets stuck. Shows nothing. After a while the system the app is not responding. Tried to uninsta...

328 Views

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0 likes

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Superuser Contribution Chinese language in Huawei Honor lite8

HiMy device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself.I couldnt find a way to change it.Any ideas? Attached a screenshot

Regular

Hi My device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself. I couldnt find a way to change it. A...

Polerico

Regular

718 Views

4 replies

0 likes

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Ads get stuck on screen

Relatively often, the upgrade to premium ads blow up in my face but then can't be closed, rendering the app useless. A restart fixes it. Here's a video.

Casual Listener

Relatively often, the upgrade to premium ads blow up in my face but then can't be closed, rendering the app useless. A restart fixes it. Here's a video.

648 Views

0 replies

1 likes

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Eliminar descarga automatica

Como hago para que cuando apenas tengo algo de memoria se me empiecen a descargar las canciones? Quiero cancelar la descarga automatica. Se puede? Sino me quedo sin memoria siempre

Newbie

Como hago para que cuando apenas tengo algo de memoria se me empiecen a descargar las canciones? Quiero cancelar la descarga automatica. Se puede? Sino me quedo sin memoria siempre

17171 Views

0 replies

10 likes

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Song History

I was listening to my playlists radio and heard a song I liked. I can't figure out the song title. I can't find a history option. It's annoying because I can see part of the album art on the left side of the screen but I can't click on it. How can I ...

Newbie

I was listening to my playlists radio and heard a song I liked. I can't figure out the song title. I can't find a history option. It's annoying because I can see part of the album art on the left sid...

MattSuda

Spotify Star

510 Views

1 replies

0 likes

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Superuser Contribution Someone else using my account money is being taking out of my checking account numerous times 4 pymt

Someone else is using my account and money is being taking out of my Checking Account numerous times on monthly basis.

Newbie

Someone else is using my account and money is being taking out of my Checking Account numerous times on monthly basis.

user-removed

Not applicable

431 Views

1 replies

0 likes

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Spotify connect does not recognize Arcam rPlay

I have a Arcam rPlay that supports Spotify but it doesn't appear in the available device in Spotify connect. All devices are on the same network.What should I do?

Newbie

I have a Arcam rPlay that supports Spotify but it doesn't appear in the available device in Spotify connect. All devices are on the same network. What should I do?

Joe

Community Legend

3025 Views

2 replies

1 likes

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samsung tablet A behind the lyrics not working

I have a Samsung Tablet A with Pen and the Behind the Lyrics does not work/show on the tablet. I have uninstalled/reinstalled the app. I am sure i have picked a song that hast the lyrics (i see them on my phone app). I have checked my settings and th...

Casual Listener

I have a Samsung Tablet A  with Pen and the Behind the Lyrics does not work/show on the tablet.  I have uninstalled/reinstalled the app.  I am sure i have picked a song that hast the l...

404 Views

0 replies

0 likes

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[Android] Lack of 18:9 support, no 64-bit optimization, and not targeting 8.1 Oreo

It's 2018, and the Spotify app still has several internal issues that negativily impact the app's usability, performance, and just internal workings. The app still targets Android 6.0 Marshmallow, a release of Android from 2015. We're now into March ...

Composer

It's 2018, and the Spotify app still has several internal issues that negativily impact the app's usability, performance, and just internal workings. The app still targets Android 6.0 Marshmallow, a ...

osornios

Spotify Star

2124 Views

1 replies

15 likes

Android
Mobile
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Bug

Hii anyone also has the problem that sometime the song is played in full screen and sometime not?

Casual Listener

Hii anyone also has the problem that sometime the song is played in full screen and sometime not? 

268 Views

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