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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20504 Views
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  • 20504 Views
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Solved!! Unable to use Spotify on Android Wear and Bluetooth headset

Hi all, I have seen constant complaints about spotify not working with bluetooth headset and android wear. I have a Huawei Y550, 4.4.4 with a bluetooth headset and LG Urbane Android Watch. I can play music through the headset but can't play/pause. No...

  • Casual Listener
  • Hi all,   I have seen constant complaints about spotify not working with bluetooth headset and android wear.   I have a Huawei Y550, 4.4.4 with a bluetooth headset and LG Urbane Android...
  • dillongunruh
  • Newbie
  • 21677 Views
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  • 21677 Views
  • 12 replies
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"edit" item in playlist settings LG G6

Hi. I can not sort the songs in my playlist because the "edit" item in the playlist settings does not appear. How can i fix this issue?

  • Newbie
  • Hi. I can not sort the songs in my playlist because the "edit" item in the playlist settings does not appear. How can i fix this issue?
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  • 126 Views
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Connecting to an make believe device

I recently turned my app on and it keeps sayinf "you are listening to Spotify on HuaWei vns-l31." When I click "listen on this device" it plays for 1 second then switches again.I do not own a device called HuaWei. My bluetooth is off, nothing is conn...

  • Casual Listener
  • I recently turned my app on and it keeps sayinf "you are listening to Spotify on HuaWei vns-l31." When I click "listen on this device" it plays for 1 second then switches again. I do not own a devic...
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  • Force device connections
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Why does is say my hard drive as no space on my HTC M8 whem i have moved this to a menory card that

why dose it say it say that i cnat download any my songs as they is no space left , but i have arounf 5 gb on phone and over 120Gb on my sd cardi have a HTC1 m8 thanks

  • Casual Listener
  • why dose it say it say that i cnat download any my songs as they is no space left , but i have arounf 5 gb on phone and over 120Gb on my sd card i have a HTC1 m8    thanks 
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Musicas baixadas desaparecem

Bom dia!Ja nao aguento mais ficar baixando mil musicas toda vez que o Spotify atualiza (sem permissao) e apaga todas.Hoje aconteceu de novo, eu em meio a uma viagem, agora vou escutar o som da estrada mil kilometros. Por favor corrijam isso, o progra...

  • Newbie
  • Bom dia! Ja  nao aguento mais ficar baixando mil musicas toda vez que o Spotify atualiza (sem permissao) e apaga todas. Hoje aconteceu de novo, eu em meio a uma viagem, agora vou escutar o som...
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  • 494 Views
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Can't play songs I've liked previously before newest update

My Spotify is updated to version 8.4.32.623 armV7, and I can't play songs that I've 'liked' from times before the version I am currently on. They aren't in my "favorites" playlist, but are instead in the "your likes" part in the home page, which does...

  • Newbie
  • My Spotify is updated to version 8.4.32.623 armV7, and I can't play songs that I've 'liked' from times before the version I am currently on. They aren't in my "favorites" playlist, but are instead in...
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  • 186 Views
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Shuffle and Repeat on Android App

Hello fellow Spotifiers! I do not know if anyone elser is having this issue but my android app update now has no shuffle or repeat on my playlist when I press the up arrow to see more detail about the song. Also no options in the ... at the top right...

  • Casual Listener
  • Hello fellow Spotifiers!  I do not know if anyone elser is having this issue but my android app update now has no shuffle or repeat on my playlist when I press the up arrow to see more detail ab...
  • Avi8or7
  • Casual Listener
  • 661 Views
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  • 661 Views
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Inconsisent casting to Chromecast Audio

I'm struggling with being able to consistently start casting to my Chromecast Audio. I'm trying from Webplayer on a Windows 10 pc and the Spotify app on a oneplus 5t. I can cast from other apps like tunein with no problems but Spotify often does noth...

  • Newbie
  • I'm struggling with being able to consistently start casting to my Chromecast Audio. I'm trying from Webplayer on a Windows 10 pc and the Spotify app on a oneplus 5t. I can cast from other apps like ...
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  • 124 Views
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Downloaded songs "disappear" after memory card is disconnected temporarily

I have configured Spotify to use my SD card for storage, and usually download my favourite playlists for offline listening. I have only 16GB of phone internal memory which isn't enough for my playlist downloads. However, if the SD card isn't availabl...

  • Casual Listener
  • I have configured Spotify to use my SD card for storage, and usually download my favourite playlists for offline listening. I have only 16GB of phone internal memory which isn't enough for my playlis...
  • Udara
  • Casual Listener
  • 334 Views
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  • 334 Views
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Solved!! Unsolicited playlists.

Sometimes, after listening to a certain artist, Spotify includes in my list a playlist of that particular artist without my request. I wonder if there is any way to disable this. I would like to remind you that the auto-play feature is already disabl...

  • Music Fan
  • Sometimes, after listening to a certain artist, Spotify includes in my list a playlist of that particular artist without my request. I wonder if there is any way to disable this. I would like to remi...
  • rogertms3
  • Music Fan
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Ok Google will play a specific song but not a playlist or artist?!

Hi Guys, I've been trialing Spotify and now have signed up for a family plan but after a few weeks off work i'm back in my commute.I do this on a motorbike and have now hit a problem. i can use my headset to say "ok google, play jumping jack flash in...

  • Casual Listener
  • Hi Guys,   I've been trialing Spotify and now have signed up for a family plan but after a few weeks off work i'm back in my commute. I do this on a motorbike and have now hit a problem. i ca...
  • saunterblugget
  • Casual Listener
  • 1595 Views
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Explicit button

I set offline mode in my android, then log out, for some reason i cant get online anymore, it says i am offline, i log in on the website, and removed my device from the offline devices list, however i still cannot login

  • Newbie
  • I set offline mode in my android, then log out, for some reason i cant get online anymore, it says i am offline, i log in on the website, and removed my device from the offline devices list, however...
  • Joe
  • Community Legend
  • 112 Views
  • 1 replies
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  • 112 Views
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Download issues

My phone is saying that I can't download any more songs without deleting some, but I only have 3 downloaded on it. On a previous phone I had many more songs downloaded but the phone was lost so I can't delete the downloaded music.

  • Newbie
  • My phone is saying that I can't download any more songs without deleting some, but I only have 3 downloaded on it. On a previous phone I had many more songs downloaded but the phone was lost so I can...
  • Joe
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
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Crossfade desactivado

El crossfade me aparece desactivado en mi app para Android, por mas que deslice el boton no se activa. Queria que me ayudaran a activar esta funcion. Gracias.

  • Newbie
  • El crossfade me aparece desactivado en mi app para Android, por mas que deslice el boton no se activa. Queria que me ayudaran a activar esta funcion. Gracias. 
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Spotify stops playing after 2-3 songs

Hey Ive just got my premium account in spotify and since then when im playing a playlist and dont touch the phone, the playlist stops and plays again only if i do any action with the phone. I tried re-installing, played with the fade settings, but no...

  • Casual Listener
  • Hey   Ive just got my premium account in spotify and since then when im playing a playlist and dont touch the phone, the playlist stops and plays again only if i do any action with the phone. ...
  • jcleaves
  • Casual Listener
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  • 1 likes
  • 17801 Views
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Always on display showing song playing

I've got a Galaxy S7 and for some reason spotify shows what song is playing on the Always on display, isnt there a setting to remove that? I've tried blocking notifications both in regular and advanced settings, aswell as in the Lockscreen-settings. ...

  • Newbie
  • I've got a Galaxy S7 and for some reason spotify shows what song is playing on the Always on display, isnt there a setting to remove that? I've tried blocking notifications both in regular and advanc...
  • Un_owen
  • Newbie
  • 12381 Views
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  • 12381 Views
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Spotify stops playing songs and freeze

Randomly spotify just freeze and stops playing songs. it happens with WIFI, 3g, with downloaded songs and online songs and not only when a song ends, it freezes in middle of the songs too. i already tried reinstalling the app 3 times, clearing cache,...

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  • Regular
  • Randomly spotify just freeze and stops playing songs. it happens with WIFI, 3g, with downloaded songs and online songs and not only when a song ends, it freezes in middle of the songs too.  i a...
  • Tyronium
  • Newbie
  • 11087 Views
  • 16 replies
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  • 11087 Views
  • 16 replies
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Songs been removed

The Artist "Spongebozz" and all his songs been removed after a few months on spotify. Is that just in my country (germany)? Or is something wrong with my account?

  • Newbie
  • The Artist "Spongebozz" and all his songs been removed after a few months on spotify. Is that just in my country (germany)? Or is something wrong with my account?
  • BSL13
  • Newbie
  • 233 Views
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  • 233 Views
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iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support

iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for...

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  • iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support  iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support  iTunes Bi...
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iTunes Billing Number +1 833 327 (2999) iTunes Billing Support number ITUNES contact number

iTunes Billing Number +1 833 327 (2999) iTunes Billing Support number ITUNES contact number iTunes Billing Number +1 833 327 (2999) iTunes Billing Support number ITUNES contact number iTunes Billing Number +1 833 327 (2999) iTunes Billing Support num...

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  • iTunes Billing Number +1 833 327 (2999) iTunes Billing Support number ITUNES contact number  iTunes Billing Number +1 833 327 (2999) iTunes Billing Support number ITUNES contact number  i...
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