Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114620 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
230374 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
589531 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484498 Views
580 replies
42 likes
This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view. I have tried turning the app on and off but this ...
This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view...
305 Views
0 replies
0 likes
I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even played?
I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even playe...
403 Views
0 replies
0 likes
Como posso usar a Siri para tocar músicas no Spotify ?
Como posso usar a Siri para tocar músicas no Spotify ?
Spotify Star
706 Views
1 replies
0 likes
I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any other accounts, this is the only one I use. Also, the m...
I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any othe...
357 Views
0 replies
0 likes
I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on the PC worked fine however, when trying to play this new p...
I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on ...
Community Legend
1133 Views
3 replies
0 likes
The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this happened and what can be done?
The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this h...
Community Legend
595 Views
1 replies
0 likes
Hi there, I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as episode 34 on the android app. I have tried sorting it by date ...
Hi there, I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as epi...
1007 Views
0 replies
1 likes
I have a Arcam rPlay that supports Spotify but it doesn't appear in the available device in Spotify connect. All devices are on the same network.What should I do?
I have a Arcam rPlay that supports Spotify but it doesn't appear in the available device in Spotify connect. All devices are on the same network. What should I do?
Community Legend
3371 Views
2 replies
1 likes
Hola, tengo usuario premium hace varios meses , y hace aproximadamente una semana no puedo usar los servicios de Spotify premium (continuó pagando) , ya probe instalando y desinstalando la app pero me sigue sin funcionar Spotify premium , me podrían ...
Hola, tengo usuario premium hace varios meses , y hace aproximadamente una semana no puedo usar los servicios de Spotify premium (continuó pagando) , ya probe instalando y desinstalando la app pero m...
3193 Views
0 replies
3 likes
我知道Spotify擁有手機、電腦切換/操控功能，你可以在你電腦開啟的時候使用手機操控Spotify，但這當中有問題，假如你的一個"播放清單a"內有5首英文歌、5首中文歌、5首日文歌，那當你正在使用電腦播放/操作時一切都是正常的，有中文有英文日文歌，但當你電腦播放到一半換使用手機操控且"重新"再按一次"播放清單a"的隨機播放且"使用電腦播放"時就會造成一個問題了，就是spotify只會撥放一種語言的歌曲，如它只會撥放5首英文就沒了，而當我在切回電腦操控時一切又正常了，每首歌以相同的機率去撥放。 ...
我知道Spotify擁有手機、電腦切換/操控功能，你可以在你電腦開啟的時候使用手機操控Spotify，但這當中有問題，假如你的一個"播放清單a"內有5首英文歌、5首中文歌、5首日文歌，那當你正在使用電腦播放/操作時一切都是正常的，有中文有英文日文歌，但當你電腦播放到一半換使用手機操控且"重新"再按一次"播放清單a"的隨機播放且"使用電腦播放"時就會造成一個問題了，就是spotify只會撥放一種語...
1094 Views
0 replies
0 likes
I'm not sure if Spotify streams a song again although it's already downloaded, just to save my cellular data 'cause it seems to use my internet instead of the downloaded version. So is that right or is it an issue? If not, it would be a good idea for...
I'm not sure if Spotify streams a song again although it's already downloaded, just to save my cellular data 'cause it seems to use my internet instead of the downloaded version. So is that right or ...
425 Views
0 replies
0 likes
Ihr findet die Einstellung "Speicher" um die Offline-Musik vom Handy auf der SD-Karte zu speichern in den Einstellungen nicht?Dann versucht mal diese Anleitung hier: - In die Einstellungen gehen- Auf Apps- Spotify suchen und drauf klicken- Drücke bee...
Ihr findet die Einstellung "Speicher" um die Offline-Musik vom Handy auf der SD-Karte zu speichern in den Einstellungen nicht? Dann versucht mal diese Anleitung hier: - In die Einstellungen...
Regular
133931 Views
16 replies
12 likes
Phone model: Samsung Galaxy Note 2OS: Android 4.1.2Spotify Version: 0.5.13.63 Hi there, I've been happily using Spotify for a few months now, no real problems to speak of. Recently however (possibly since the latest batch of updates) a nasty little b...
Phone model: Samsung Galaxy Note 2 OS: Android 4.1.2 Spotify Version: 0.5.13.63 Hi there, I've been happily using Spotify for a few months now, no real problems to speak of. Recently...
Newbie
30286 Views
80 replies
13 likes
I'm on the latest Android 7.0 update as of 22.04.18 but this is an ongoing issue for many months.I can't skip, play, pause, or control volume unless I'm in the app. The player shows on my home screen and notifications but the buttons dont do anything...
I'm on the latest Android 7.0 update as of 22.04.18 but this is an ongoing issue for many months. I can't skip, play, pause, or control volume unless I'm in the app. The player shows on my home scre...
606 Views
0 replies
0 likes
Me están descontando doble en mis mensualidades de plan familiar Ya llevo tres pagos igual Que puedo hacer para que los reembolsen y lo dejen de hacer ?
Me están descontando doble en mis mensualidades de plan familiar Ya llevo tres pagos igual Que puedo hacer para que los reembolsen y lo dejen de hacer ?
390 Views
0 replies
0 likes
The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite track" for me. Though I was in a hurry and could n...
The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite...
305 Views
0 replies
0 likes
I am having a similar problem. I have a Polk omni system, they have been working great until about 2 weeks ago. I have tried resetting everything up, checked for updates for my speakers, uninstalled the Spotify app, cleared cache, but spotify doesn't...
I am having a similar problem. I have a Polk omni system, they have been working great until about 2 weeks ago. I have tried resetting everything up, checked for updates fo...
553 Views
0 replies
1 likes
There are many threads on this issue, but I'd like to open a new thread because many of the ones opened are on different (older) hardware and different versions of Android/Spotify etc. Issue: When first connecting to the car, Spotify will load, but w...
There are many threads on this issue, but I'd like to open a new thread because many of the ones opened are on different (older) hardware and different versions of Android/Spotify etc. Issue...
Not applicable
5228 Views
4 replies
7 likes
Exactly what the title said. I will be playing a playlist, and all of a sudden after a song is over, Spotify will switch to a different song that I've never even heard of. It's especially annoying because I can't skip more than 6 songs per hour. Plea...
Exactly what the title said. I will be playing a playlist, and all of a sudden after a song is over, Spotify will switch to a different song that I've never even heard of. It's especially annoying&nb...
Casual Listener
1163 Views
3 replies
0 likes
Hi all, This has been happening forever. I'll be listening to Spotify on my Galaxy S7 Edge while browsing the web using Chrome. I've got autoplay media set to off, and site audio is muted. Still, whenever I'm surfing, any time there's any annoying we...
Hi all, This has been happening forever. I'll be listening to Spotify on my Galaxy S7 Edge while browsing the web using Chrome. I've got autoplay media set to off, and site audio...
Newbie
3430 Views
1 replies
5 likes
