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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Login stuck?

I am trying to login with my email & password. After filling out email and password and hitting the login button, the login button's text changes to "LOGGING IN..." momentarily, after which it goes back to "LOGIN" and nothing happens, with the app re...

Newbie

I am trying to login with my email & password.   After filling out email and password and hitting the login button, the login button's text changes to "LOGGING IN..." momentarily, aft...

Olaz

Casual Listener

1173 Views

3 replies

3 likes

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Samsung s8 clear view cover controls

I've tried searching for this online, but haven't found anything.. On my samsung s8, with clear view cover, i'm not able to use spotify controls from the cover. I just updated android on it, so maybe that has something to do with it? I was able to us...

Casual Listener

I've tried searching for this online, but haven't found anything..   On my samsung s8, with clear view cover, i'm not able to use spotify controls from the cover. I just updated android o...

633 Views

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Can't log in on android

I can’t log in to Spotify on android, even after reinstalling the app multiple times and resetting my password. I have tried to log in with both Facebook and my username to no avail. Can you please look into this issue?

Visitor

I can’t log in to Spotify on android, even after reinstalling the app multiple times and resetting my password. I have tried to log in with both Facebook and my username to no avail. Can you please l...

184 Views

0 replies

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Superuser Contribution Downloading doesn't start from where it stopped

I had been downloading for quite a while, connection was lost, then when recovered, downloading started from 1st song. Why?

Newbie

I had been downloading for quite a while, connection was lost, then when recovered, downloading started from 1st song. Why?  

ZullyB

Roadie

409 Views

1 replies

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Will devs fix the lockscreen for TouchWiz already?

Seriouly this is so annoying cant even see the album art without clicking that small thing on my lockscreen. When will it fixed ?

Casual Listener

Seriouly this is so annoying cant even see the album art without clicking that small thing on my lockscreen. When will it fixed ?

254 Views

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The music isn't really "shuffling"

So unfortunately my phone automatically updated my spotify, which I didn't want to happen. I commend spotify for trying some new things about spotify, but I just dont like the new update. Im a user that has the free subscription, and I'm completely f...

Newbie

So unfortunately my phone automatically updated my spotify, which I didn't want to happen. I commend spotify for trying some new things about spotify, but I just dont like the new update. Im a user t...

neoprodigy

Roadie

444 Views

1 replies

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The "No storage area found" problem

Hello So... Spotify just came out for my country. But now that I finnalf got it .. I can't open it up. I install it. I tap on the app and it opens up,shows a grey screen for a second or two then closes and the "No Storage Area Found" notification pop...

Newbie

Hello   So... Spotify just came out for my country. But now that I finnalf got it .. I can't open it up. I install it. I tap on the app and it opens up,shows a grey screen for a second or two ...

371 Views

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Solved!! Delete cache and saved data

So I want to delete/un-download the songs I have downloaded to my offline mode, so I can clear some space on my smart-phone, and I was wondering if using the setting "Delete cache and saved data", under "Other" would be the easiest way. But would tha...

Newbie

So I want to delete/un-download the songs I have downloaded to my offline mode, so I can clear some space on my smart-phone, and I was wondering if using the setting "Delete cache and saved data", un...

Joe

Community Legend

3185 Views

1 replies

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Superuser Contribution Login Failed

I can log in on desktop, but I cannot on my android, as it says either the username or password is incorrect. I have changed password multiple times and also made a new account and all- to no avail.

Newbie

I can log in on desktop, but I cannot on my android, as it says either the username or password is incorrect. I have changed password multiple times and also made a new account and all- to no avail.

Tessadog12

Newbie

1297 Views

3 replies

0 likes

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Spotify israel

Is the Spotify app different in Israel

Visitor

Is the Spotify app different in Israel

Joe

Community Legend

582 Views

4 replies

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Wont let me log in

Spotify won't let me login, i entered my username and password, press on the login button it loads for a few secondes and stops. It doesn't enter AT ALL!I've tried my email instead of username, tried resetting my password, and tried logging in from t...

Casual Listener

Spotify won't let me login, i entered my username and password, press on the login button  it loads for a few secondes and stops. It doesn't enter AT ALL! I've tried my email instead of usernam...

KevinTheUnicorn

Casual Listener

370 Views

1 replies

0 likes

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Superuser Contribution Recent March 2018 update causing rapid skipping/stuttering/

Songs just keep skipping ever since today's March 12 2018 update. Just random skipping, no matter what I play. Using Android 5.0, and no, there's no update to 6.0. But that shouldn't matter, it's been playing until today's update. Tried logging out t...

Newbie

  Songs just keep skipping ever since today's March 12 2018 update.  Just random skipping, no matter what I play.  Using Android 5.0, and no, there's no update to 6.0.  But that s...

Alfredo

Roadie

7048 Views

11 replies

5 likes

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Unable to Hide Recently Played Artists

Hello, I'm trying to hide my recently played artists but I can't find any option in the Android preferences, I tried from the mac app as well but when I turn it off in the preferences it keeps turning on again everytime I open the app again. If someb...

Casual Listener

Hello,   I'm trying to hide my recently played artists but I can't find any option in the Android preferences, I tried from the mac app as well but when I turn it off in the preferen...

trock86

Casual Listener

1498 Views

2 replies

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Spotify Offline with Samsung Gear S3

I'm trying to use my Gear S3 along with Spotify so that I can go running with my watch holding the music that I downloaded. I have already downloaded a playlist on the Gear S3 and the music shows that is is downloaded, however if I want to pair my bl...

Newbie

I'm trying to use my Gear S3 along with Spotify so that I can go running with my watch holding the music that I downloaded. I have already downloaded a playlist on the Gear S3 and the music shows tha...

1274 Views

0 replies

2 likes

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Superuser Contribution I can not enter the program on android.

I can not enter the program on android. On the PC I changed my password and entered, but on the phone I can not. what to do?

Newbie

I can not enter the program on android. On the PC I changed my password and entered, but on the phone I can not. what to do?

RodrigoPalma

Roadie

507 Views

1 replies

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Superuser Contribution Can't open/play Daily Mixes on phone app

Howdy everyone,since about a week ago I've been unable to access any of my Daily Mixes on my phone, Samsung Galaxy Note 8 on Android version 7.1.1 (I can access them on my desktop app just fine.) Once I click on any of my mixes the screen says "Sorry...

Newbie

Howdy everyone, since about a week ago I've been unable to access any of my Daily Mixes on my phone, Samsung Galaxy Note 8 on Android version 7.1.1 (I can access them on my desktop app just fine.) O...

ZullyB

Roadie

10762 Views

1 replies

10 likes

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Login on phone doesn't work

Hey there, I am a user of spotify premium and my phone login simply wont work anymore since i changed my country for holidays. I tried to change the password and reinstall the app but nothing happens when i try to connect to the spotify music app. It...

Newbie

Hey there,  I am a user of spotify premium and my phone login simply wont work anymore since i changed my country for holidays. I tried to change the password and reinstall the app but nothing ...

182 Views

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Superuser Contribution Can't play the music

For some reason i can't open my playlist and or i go to the songs that i liked... 10 sec into the song the music just stops and that's for all my musics

Newbie

For some reason i can't open my playlist and or i go to the songs that i liked... 10 sec into the song the music just stops and that's for all my musics

Julianobadera

Newbie

578 Views

2 replies

0 likes

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Superuser Contribution Spotify App Closing Randomly

Hello! I have Spotify installed on my Pixel 2 and have subscribed to Premium. Some albums it will let me download and some others not. When i click on the 3 dots to then go to click download, the Spotify app will just close. This is only on certain a...

Newbie

Hello!   I have Spotify installed on my Pixel 2 and have subscribed to Premium. Some albums it will let me download and some others not. When i click on the 3 dots to then go to click download...

RodrigoPalma

Roadie

1389 Views

1 replies

0 likes

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Spotify Crashes when storing an Album to my Library

I'm using Android 7 with Spotify 8.4.43.632 armV7. The App is crashing when trying to save an another album to my Library. I deleted cache, all data and at least I did a reinstallion. Still the same. Now I opened the Desktop app on Windows and there ...

Casual Listener

I'm using Android 7 with Spotify 8.4.43.632 armV7. The App is crashing when trying to save an another album to my Library. I deleted cache, all data and at least I did a reinstallion.   Still ...

239 Views

0 replies

0 likes

  • 239 Views
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