Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
  • 376221 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

  • 7563 Views
  • 0 replies
  • 7 likes

REPORTING MOD VERSION STILL WORKING

I want to report a mod version of spotify still working. 

Casual Listener

I want to report a mod version of spotify still working.  

Zalvo

Casual Listener

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! SD card destroyed

Was just testing the last update and used the function to transfer my music to the SD.The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions.Now my phone won't detect my SD card neither my comp...

Casual Listener

Was just testing the last update and used the function to transfer my music to the SD. The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions...

DryyIce

Newbie

8245 Views

9 replies

5 likes

sd card
  • 8245 Views
  • 9 replies
  • 5 likes

[Android wear/WearOS] Connection problems with Huawei Watch 2

Hi all.I bought a Huawei Watch 2 one week ago and I'm having some trouble with the spotify app on the watch: when I open the application it say "connection failed".I've tried everything, clear cache, unistall the application, reset the watch, but the...

Newbie

Hi all. I bought a Huawei Watch 2 one week ago and I'm having some trouble with the spotify app on the watch: when I open the application it say "connection failed". I've tried everything, clear ca...

dimemil

Newbie

1316 Views

1 replies

0 likes

  • 1316 Views
  • 1 replies
  • 0 likes

Unable to play in Malaysia

Google Play store says not available in your country. I stay in Malaysia.

Newbie

Google Play store says not available in your country. I stay in Malaysia. 

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Solved!! Samsung Galaxy s8

Got my sexy new s8 on the 19th but spotify keeps shutting off during regular playing. Sometimes I can listen to music for 10 minutes... other times a half hour... a few times I got lucky and got a few hours out of it. Wondering if it's a compatibilit...

Regular

Got my sexy new s8 on the 19th but spotify keeps shutting off during regular playing. Sometimes I can listen to music for 10 minutes... other times a half hour... a few times I got lucky and got a fe...

Whoateyou

Newbie

44966 Views

29 replies

0 likes

  • 44966 Views
  • 29 replies
  • 0 likes

Modo de reproduçao

Quero saber como usa o modo Stranger Things e o behind the lyrics 

Newbie

Quero saber como usa o modo Stranger Things e o behind the lyrics 

Bittencourt

Spotify Star

974 Views

1 replies

0 likes

  • 974 Views
  • 1 replies
  • 0 likes

Removing multiple songs from songs list or playlists

Is there a way of deleting multiple songs at a time in the android app? I find it really annoying deleting a lot of songs one by one.

Casual Listener

Is there a way of deleting multiple songs at a time in the android app? I find it really annoying deleting a lot of songs one by one.

pokerbucs1981

Casual Listener

3452 Views

2 replies

1 likes

  • 3452 Views
  • 2 replies
  • 1 likes

Superuser Contribution Störung

Hallo, jedesmal wenn ich musik hören will. Und schon 10-20 liedwr durch habe geht spotify nicht mehr für ein paar stunden. Dann höre ich wideder und mitten im lied geht spotify wieder auf störung

Newbie

Hallo, jedesmal wenn ich musik hören will. Und schon 10-20 liedwr durch habe geht spotify nicht mehr für ein paar stunden.  Dann höre ich wideder und mitten im lied geht spotify wieder auf stör...

JulianA_Bogota

Roadie

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de naviguer sur l'app...

Bonjour, depuis un peu moins d'une semaine mon appli Spotify ne marche plus du tout correctement !Quand je me connecte sur l'accueil j'ai ce message qui s'affiche :"Désolé, une erreur s'est produite."Je ne peux lancer aucun titre dans ma bibliothèque...

Newbie

 Bonjour, depuis un peu moins d'une semaine mon appli Spotify ne marche plus du tout correctement ! Quand je me connecte sur l'accueil j'ai ce message qui s'affiche : "Désolé, une erreur s'est...

JulianA_Bogota

Roadie

867 Views

1 replies

0 likes

  • 867 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se para la música sola

Recién abro la app y se pone super lenta incluso con red wifi y buena señal, luego de 1 minuto se para en pausa sola y tengo que volver a ponerla con mucha paciencia, por lo lenta. Ya reinicié, actualicé y nda sucede. Todo igual. Tengo spotify premiu...

Newbie

Recién abro la app y se pone super lenta incluso con red wifi y buena señal, luego de 1 minuto se para en pausa sola y tengo que volver a ponerla con mucha paciencia, por lo lenta. Ya reinicié, actua...

JulianA_Bogota

Roadie

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

User interface change?

Hiya long time user and supporter of Spotify here. I use the app on My phone a Samsung Galaxy S7 edge. My app has just updated and the UI when looking at a playlist or playing track when the phone is in landscape has changed. The playlist UI shows th...

Newbie

Hiya long time user and supporter of Spotify here. I use the app on My phone a Samsung Galaxy S7 edge. My app has just updated and the UI when looking at a playlist or playing track when the phone is...

1632 Views

0 replies

0 likes

  • 1632 Views
  • 0 replies
  • 0 likes

Siempre que pongo la calidad en extrema está se revierte despues de unos minutos

Siempre que pongo la calidad en extrema ya sea en streaming o en descargas está se revierte despues de unos minutos de escuchar musica, es muy molesto porque tengo que desinstalar e instalar de nuevo la aplicación y descargar nuevamente mis playlists...

Newbie

Siempre que pongo la calidad en extrema ya sea en streaming o en descargas está se revierte despues de unos minutos de escuchar musica, es muy molesto porque tengo que desinstalar e instalar de nuevo...

408 Views

0 replies

1 likes

  • 408 Views
  • 0 replies
  • 1 likes

Music Quality Always Reverts Back to Auto

Hi, I'm getting sick and tired of the Spotify app always reverting my default music quality to Automatic. I always set it to Extreme and before this it has work flawlessly but now it seems to revert back to Auto everytime I change the equaliser setti...

Newbie

Hi, I'm getting sick and tired of the Spotify app always reverting my default music quality to Automatic. I always set it to Extreme and before this it has work flawlessly but now it seems to revert ...

user-removed

Not applicable

622 Views

1 replies

2 likes

  • 622 Views
  • 1 replies
  • 2 likes

Playback Paused - Your account is in use somewhere else.

Has anyone received this message?I am the only one using my account. I have logged into my desktop computer on spotify and clicked "log out on all devices", I have changed my password, deleted the app and re-downloaded, and yet it continously stops p...

Newbie

Has anyone received this message? I am the only one using my account. I have logged into my desktop computer on spotify and clicked "log out on all devices", I have changed my password, deleted the ...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stopped because account is used by another unit

Hi. Since 2 days ago my spotify stop when I playing music after randomly 5 to 10 sec, and telling that my account is used by another unit. I have logged in to my account and changed my passsword and logged out for all unit. The problem is still there...

Casual Listener

Hi. Since 2 days ago my spotify stop when I playing music after randomly 5 to 10 sec, and telling that my account is used by another unit. I have logged in to my account and changed my passsword and ...

docl

Newbie

1995 Views

3 replies

0 likes

  • 1995 Views
  • 3 replies
  • 0 likes

Playlist sorting on Android does not ignore articles (such as "The", "A" and others)

A few days ago I noticed in my Android had sorted my playlists while ignoring articles in song names, but yesterday this happened again and it came back to taking articles in song names to sort it when sorting by title. This does not happen on Deskto...

Casual Listener

A few days ago I noticed in my Android had sorted my playlists while ignoring articles in song names, but yesterday this happened again and it came back to taking articles in song names to sort it wh...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Artist page

On my android, using a nexus 5 with android 8.1.0 with the latest Spotify version, the artist page seems to be broken... When I'm on a song I click view artist, and then a site comes up telling me that I'm offline, what I'm not. I'm connected to a ne...

Regular

On my android, using a nexus 5 with android 8.1.0 with the latest Spotify version, the artist page seems to be broken... When I'm on a song I click view artist, and then a site comes up telling me th...

oemel09

Regular

907 Views

7 replies

0 likes

  • 907 Views
  • 7 replies
  • 0 likes

Superuser Contribution No daily mix

Hey all, I'm using Spotify on an everyday basis for almost a month, following artists, saving songs for my library and liking songs on radios, yet, I still don't get the cool daily mix feature. My app is up to date and I have tried to restart it of c...

Newbie

Hey all,  I'm using Spotify on an everyday basis for almost a month, following artists, saving songs for my library and liking songs on radios, yet, I still don't get the cool daily mix feature...

MaríaCamila

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Clearing download queue

How do you clear your download queue? I somehow got 476 songs in my download queue and I don't want to download them.

Newbie

How do you clear your download queue? I somehow got 476 songs in my download queue and I don't want to download them. 

1314 Views

0 replies

1 likes

  • 1314 Views
  • 0 replies
  • 1 likes

Spotify won't allow me to sign-in to Last.fm

For some reason, it just doesn't accept the password. I've changed it multiple times thinking maybe a character was throwing off the Spotify app, but it doesn't seem to matter what my password is. Spotify just tells me it was the wrong password every...

Newbie

For some reason, it just doesn't accept the password. I've changed it multiple times thinking maybe a character was throwing off the Spotify app, but it doesn't seem to matter what my password is. Sp...

275 Views

0 replies

1 likes

  • 275 Views
  • 0 replies
  • 1 likes