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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202670 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202670 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547551 Views

78 replies

3 likes

  • 547551 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455449 Views

571 replies

38 likes

Account
Free
  • 455449 Views
  • 571 replies
  • 38 likes

Samsung Gear S3 Offline Music

Hi Would it be possible to listen offline music with a Samsung Gear S3? As a smartwatch, it should give you the choice of not depending so much of your phone.Or is it possible to do it already and I do not know how to do it? Thanks!

Casual Listener

Hi   Would it be possible to listen offline music with a Samsung Gear S3? As a smartwatch, it should give you the choice of not depending so much of your phone. Or is it possible to do i...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Spotify deleting downloaded music 2-3 times per month.

I've used Spotify for years, however the app is now deleting all downloaded music 2-3 times per month. Very time consuming. If anyone can offer a solution, that would be appreciated.

Music Fan

I've used Spotify for years, however the app is now deleting all downloaded music 2-3 times per month.   Very time consuming.   If anyone can offer a solution, that would be appreciated.

tyoga1

Music Fan

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Can't log into my account!!!!

I have a new phone and tried entering my email address and password and tells me it's incorrect!!!! It won't let me log in under Facebook either!!!!!!! I know I have an account because I look at my debit card statement and I'm paying for it!!!!!

Visitor

I have a new phone and tried entering my email address and password and tells me it's incorrect!!!! It won't let me log in under Facebook either!!!!!!! I know I have an account because I look at my d...

Ökulla

Casual Listener

647 Views

4 replies

0 likes

  • 647 Views
  • 4 replies
  • 0 likes

Samsung Gear Fit 2 Pro, svenska bokstäver i login

Har laddat ner spotifyappen i min Samsung Gear Fit 2 Pro men när jag skall logga in och skall skriva in användarnamn finns inte Å Ä Ö. Har varit i kontakt med Samsung och de kan inte hjälpa mig utan hänvisar till Spotify pga att det är de som gjort a...

Casual Listener

Har laddat ner spotifyappen i min Samsung Gear Fit 2 Pro men när jag skall logga in och skall skriva in användarnamn finns inte Å Ä Ö. Har varit i kontakt med Samsung och de kan inte hjälpa mig utan ...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

My son and I both have premium. His works in my car my spotify won't work in car

My son and I both have Spotify premium separate accounts. He is able to play music in both house and car. I can only play music in house. It won't play in car for me. Why?

Newbie

My son and I both have Spotify premium separate accounts.  He is able to play music in both house and car.  I can only play music in house.  It won't play in car for me.  Why?

Nico

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se pausa mi musica

Hola llevo dos dias dond de la nada empezo a pausar la musica,no me deja descargar tarda o de plano se queda congelada la descarga o me vota de la app, ya desinstale y volvi a instalar sigue igual resetee mi celular y es lo mismo necesito ayuda

Newbie

Hola llevo dos dias dond de la nada empezo a pausar la musica,no me deja descargar tarda o de plano se queda congelada la descarga o me vota de la app, ya desinstale y volvi a instalar sigue igual re...

Raurs

Regular

11735 Views

18 replies

0 likes

  • 11735 Views
  • 18 replies
  • 0 likes

Se para la música.Android.

Hola. Hace un par de meses que cuando escucho musica en Spotify, la canción deja de sonar si ningún motivo. Nunca puedo acabar de escuchar una canción entera y es desesperante.

Newbie

Hola. Hace un par de meses que cuando escucho musica en Spotify, la canción deja de sonar si ningún motivo. Nunca puedo acabar de escuchar una canción entera y es desesperante.

Raurs

Regular

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Can I use spotify on android using bluetooth or USB and have the audio go over aux

I would like to use Spotify on Android on my car stereor, I want to be able to see the tracks and contol them (either via bluetooth or usb) but then have the audio running over Aux (the sound is better). Is this at all possible?

Music Fan

I would like to use Spotify on Android on my car stereor, I want to be able to see the tracks and contol them (either via bluetooth or usb) but then have the audio running over Aux (the sound is bett...

639 Views

0 replies

0 likes

Android
aux
bluetooth
Car
  • 639 Views
  • 0 replies
  • 0 likes

Music stops automatically

I'm a Spotify Premium user. Music stops automatically for 3 days. Can you help me?

Casual Listener

I'm a Spotify Premium user. Music stops automatically for 3 days. Can you help me?

mchooha

Casual Listener

1203 Views

3 replies

0 likes

  • 1203 Views
  • 3 replies
  • 0 likes

I can't change the Volume

In every other music app my volume buttons are working. factory reset doesnt change the problem. i have the samsung galaxy note 3 n9005 running on android 6.0.1 thanks for your help

Casual Listener

In every other music app my volume buttons are working. factory reset doesnt change the problem. i have the samsung galaxy note 3 n9005 running on android 6.0.1   thanks for your help

Pavel420

Newbie

7733 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Searching and connection issues

Hello Community, So I've run into an issue that I need some help with. It starts with opening Spotify, and seeing the message to connect to the Internet. I am connected to WiFi, but not data. Anything in chrome works. Doing a bit more digging, I rule...

Casual Listener

Hello Community,   So I've run into an issue that I need some help with.  It starts with opening Spotify, and seeing the message to connect to the Internet. I am connected to WiFi, but n...

Nichsy

Casual Listener

617 Views

2 replies

1 likes

  • 617 Views
  • 2 replies
  • 1 likes

Aux cable in car

I can't play spotify thought the aux cable in my car. The songs keep stopping randomly. It is definitely a spotify problem as there are no issues playing music on my preinstalled music app.

Newbie

I can't play spotify thought the aux cable in my car. The songs keep stopping randomly. It is definitely a spotify problem as there are no issues playing music on my preinstalled music app.

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Problems with facebook

I used to be able to post what i was listening to on facebook, but now i cant. Whats up with that? Spotify is paid for and fully updated and face book is up to date as well.

Newbie

I used to be able to post what i was listening to on facebook, but now i cant. Whats up with that? Spotify is paid for and fully updated and face book is up to date as well.

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes

Almacenamiento sd

Antes me salia la opción de guardar la música en la tarjeta se y ahora ya noComo hago para que me aparezca?

Newbie

Antes me salia la opción de guardar la música en la tarjeta se y ahora ya no Como hago para que me aparezca?

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Songs caught

I'm having locking in the beginning of the songs on my new cell phone, what can it be?

Casual Listener

I'm having locking in the beginning of the songs on my new cell phone, what can it be?    

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Solved!! Add to Playlist not generating name

I have this issue on both the web player and the Android app. I don't like to "save" albums, rather create individual playlists for each album to listen to later. When I would click the options button on an album and "add to playlist", it would give ...

Music Fan

I have this issue on both the web player and the Android app. I don't like to "save" albums, rather create individual playlists for each album to listen to later. When I would click the options butto...

YanKin

Newbie

3441 Views

7 replies

4 likes

  • 3441 Views
  • 7 replies
  • 4 likes

All songs in library suddenly gone

Hi,My whole library was empty on the morning of 7:th of april. Playlists were gone too.I could bring the playlists back with the feature on the homepage but more than 1500 songs are still missing. It must have happened the 6:th of april - the playlis...

Newbie

Hi, My whole library was empty on the morning of 7:th of april. Playlists were gone too. I could bring the playlists back with the feature on the homepage but more than 1500 songs are still missing...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Spotify se cierra en samsung

Buenas! tengo un galaxy s6 edge y spotify me funciona solo si lo tengo abierto o en las aplicaciones recientes, si la cierro deja de reproducir. Conozco a varios usuarios de marcas como Huawei que si son capaces de cerrar la app sin que pare la repro...

Newbie

Buenas! tengo un galaxy s6 edge y spotify me funciona solo si lo tengo abierto o en las aplicaciones recientes, si la cierro deja de reproducir. Conozco a varios usuarios de marcas como Huawei que si...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

Rearranging the homepage order?

Hello, my app recently updated and it rearranged the order of things on my Home page. Artists and playlist recommendations that I don't use often are at the top and I have to scroll a ways to get to my daily mixes and recently played. Is there a way ...

Newbie

Hello, my app recently updated and it rearranged the order of things on my Home page. Artists and playlist recommendations that I don't use often are at the top and I have to scroll a ways to get to ...

813 Views

0 replies

2 likes

  • 813 Views
  • 0 replies
  • 2 likes

Unable to log in via Gear Fit2 Pro, AND NO SOUND coming from Spotify app.

So I just purchased a gear fit2 pro after reading I could finally download offline spotify music for my workouts.I managed to get it to work for about 4 minutes, but when I paired my bluetooth headset to actually listen, no sound was coming from the ...

Newbie

So I just purchased a gear fit2 pro after reading I could finally download offline spotify music for my workouts. I managed to get it to work for about 4 minutes, but when I paired my bluetooth he...

jsmithy

Newbie

2780 Views

5 replies

0 likes

  • 2780 Views
  • 5 replies
  • 0 likes