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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify Crashes when storing an Album to my Library

I'm using Android 7 with Spotify 8.4.43.632 armV7. The App is crashing when trying to save an another album to my Library. I deleted cache, all data and at least I did a reinstallion. Still the same. Now I opened the Desktop app on Windows and there ...

Casual Listener

I'm using Android 7 with Spotify 8.4.43.632 armV7. The App is crashing when trying to save an another album to my Library. I deleted cache, all data and at least I did a reinstallion.   Still ...

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"No internet connection available" bug won't allow me to use any option on spotify

I've had this bug for around 3 days and I'm still trying to fix it. I've tryed all the "Fixes" provided on the forum and none of them work. I've Uninstalled, clean un/reinstalled, I've soft restarted, you name it I've probably done it already. Nothin...

Newbie

I've had this bug for around 3 days and I'm still trying to fix it. I've tryed all the "Fixes" provided on the forum and none of them work. I've Uninstalled, clean un/reinstalled, I've soft restarted...

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Connection bug
Help
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Downloaded songs removed from app after phone restart. Spotify still has all 6gb of music on my phon

All my downloaded music has been removed from my app after I turned off my phone to get through airport security. Music still taking up 6gb of space on my phone. All suggestions are to delete my cache, not something I would like to do as I'm on an ai...

Casual Listener

All my downloaded music has been removed from my app after I turned off my phone to get through airport security. Music still taking up 6gb of space on my phone. All suggestions are to delete my cach...

417 Views

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Solved!! Deleted song from saved songs

So my phone has been acting up lately and it just deleted a song I really liked from my saved music. And its only a single song that I can't remember the name of and its irritating I can't get it back with the playlist recovery. What can I do?

Newbie

So my phone has been acting up lately and it just deleted a song I really liked from my saved music. And its only a single song that I can't remember the name of and its irritating I can't get it bac...

CzechFencer

Composer

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Login Error

I'm trying to login spotiSp android app.But eleven when I'm enter correct creditsIt's shows 1.your password or username is wrong2.Passwpand username doesn't match to SpotifyGive me a solution, I have this problem for last 1 week..

Newbie

I'm trying to login spotiSp android app. But eleven when I'm enter correct credits It's shows  1.your password or username is wrong 2.Passwpand username doesn't match to Spotify Give me a s...

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Can't login i tried everything please help!

Same it said that for me 6 days ago I though maybe waiting would help so I uninstalled it then reinstalled it 2 days ago and still didn't work. I even tried signing up, using my facebool, and even changing my password. I've been looking for help but ...

Newbie

Same it said that for me 6 days ago I though maybe waiting would help so I uninstalled it then reinstalled it 2 days ago and still didn't work. I even tried signing up, using my facebool, and even ch...

238 Views

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Can't play specific songs on my new google home

Hi, Trying to set up Google Home to play Spotify Free. On my home computer, I can pick individual artists and songs to play. I can also do this on my ipad. But... I selected Spotify as the default music player in the Home app, and logged in to my Spo...

Regular

Hi, Trying to set up Google Home to play Spotify Free. On my home computer, I can pick individual artists and songs to play. I can also do this on my ipad. But... I selected Spotify as the default mu...

Kimhoangphan93

Casual Listener

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Advertisements freeze on kindle fire

Hi, The spotify app on my kindle fire keeps freezing at the start of the advertising. I've tried clearing the cache, deleting the app, logging in and out. Still happens every time an add comes up.

Newbie

Hi,   The spotify app on my kindle fire keeps freezing at the start of the advertising.   I've tried clearing the cache, deleting the app, logging in and out. Still happens every time a...

320 Views

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Solved!! Spotify connect not working since v8.4.42.679 beta

Hi, I have two Spotify Connect devices in my network, a Jam Rhythm and an August WR320. My smartphone is a Xiaomi Mi5s running Android 8.1 (Lineage OS 15.1 with root). I never had problems with Spotify connect, but since v8.4.42.679 beta I am unable ...

Music Fan

Hi,   I have two Spotify Connect devices in my network, a Jam Rhythm and an August WR320. My smartphone is a Xiaomi Mi5s running Android 8.1 (Lineage OS 15.1 with root).   I never had p...

KajaApfel

Casual Listener

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26 replies

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The new update on Android

Am I the only one who absolutely hates the new update.You can't listen to saved songs, the whole app is now way more complicated.You can't even look at the songs in your playlist.Please help

Newbie

Am I the only one who absolutely hates the new update. You can't listen to saved songs, the whole app is now way more complicated. You can't even look at the songs in your playlist. Please help &...

JakeAdams

Newbie

1749 Views

2 replies

4 likes

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barra de notificaciones todo en blanco

Hola buenas trardes, tengo el prblema de que ne la barra de notificaciones de mi Xiaomi redmi note 4 spotify me aparece todo en blanco y soy incapaz de diferenciar el boton de pausa el de siguiente cancion el de anteriro o el titulo de la cnacion ya ...

Newbie

Hola buenas trardes, tengo el prblema de que ne la barra de notificaciones de mi Xiaomi redmi note 4 spotify me aparece todo en blanco y soy incapaz de diferenciar el boton de pausa el de siguiente c...

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Extreme quality

Help! The flow quality spontaneously switches to automatic mode.

Casual Listener

Help! The flow quality spontaneously switches to automatic mode.

riversider206

Casual Listener

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Have Premium and now music won't play

Just purchased Premium and now I can't play any music at all. Whenever I click on a song or try to shuffle a playlist, a popup appears that says "Get Premium now to play ad-free music everywhere." Already restarted the app and logged out and back in ...

Newbie

Just purchased Premium and now I can't play any music at all. Whenever I click on a song or try to shuffle a playlist, a popup appears that says "Get Premium now to play ad-free music everywhere." Al...

Joe

Community Legend

385 Views

1 replies

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Spotify taken over

My listening is CONSTANTLY being interrupted bye presumably other devices on my account. Every few seconds, my app says 'now listening on... [some random device]. I'm on a family shared plan, so one other person does have access to my account, but we...

Newbie

My listening is  CONSTANTLY being interrupted bye presumably other devices on my account. Every few seconds, my app says 'now listening on... [some random device]. I'm on a family shared plan, s...

Joe

Community Legend

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1 replies

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Jesus christ, how on earth does this app lack such basic features?!

Seriously. Can't even edit a playlist for gods sake. And to even access it is a freaking nighmare. This app is aimed FAR too much at casual listeners and has no way of even sorting a playlist let alone even changing the order of songs within it! This...

Newbie

Seriously. Can't even edit a playlist for gods sake. And to even access it is a freaking nighmare. This app is aimed FAR too much at casual listeners and has no way of even sorting a playlist let alo...

275 Views

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PAUSA ENTRE AS MUSICAS

eu desabilito a funcao ''sem pausas'' porque eu quero que quando uma musica acabe, NAO VENHA UMA PROXIMA . mas nao importa quantas opcoes eu tire ou coloque, como auto play, ou transicao gradual, continuam vindo novas musicas na fila de reproducao, s...

Casual Listener

eu desabilito a funcao ''sem pausas''  porque eu quero que quando uma musica acabe, NAO VENHA UMA PROXIMA . mas nao importa quantas opcoes eu tire ou coloque, como auto play, ou transicao gradua...

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Cannot log into spotify on Android device

Hi, I cannot log into my spotify account on my android device, but i can still log in to the web browser (spotify open) and on my windows player. Userid : shreyas.myntra Please check into the account to see, why can't i log into the account. When I t...

Newbie

Hi,  I cannot log into my spotify account on my android device, but i can still log in to the web browser (spotify open) and on my windows player.   Userid : shreyas.myntra   Plea...

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Sonos not showing up in devices

Dear community, sonos integration seems broken after version 8.4.24.871: no sonos devices show up in the android spotify app to play spotify from (while spotify shows up correctly in the sonos app). Uninstalling the current playstore version and inst...

Newbie

Dear community, sonos integration seems broken after version 8.4.24.871: no sonos devices show up in the android spotify app to play spotify from (while spotify shows up correctly in the sonos a...

667 Views

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