Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118184 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237926 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598812 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
491294 Views
581 replies
42 likes
Me están descontando doble en mis mensualidades de plan familiar Ya llevo tres pagos igual Que puedo hacer para que los reembolsen y lo dejen de hacer ?
Me están descontando doble en mis mensualidades de plan familiar Ya llevo tres pagos igual Que puedo hacer para que los reembolsen y lo dejen de hacer ?
391 Views
0 replies
0 likes
The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite track" for me. Though I was in a hurry and could n...
The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite...
309 Views
0 replies
0 likes
I am having a similar problem. I have a Polk omni system, they have been working great until about 2 weeks ago. I have tried resetting everything up, checked for updates for my speakers, uninstalled the Spotify app, cleared cache, but spotify doesn't...
I am having a similar problem. I have a Polk omni system, they have been working great until about 2 weeks ago. I have tried resetting everything up, checked for updates fo...
560 Views
0 replies
1 likes
There are many threads on this issue, but I'd like to open a new thread because many of the ones opened are on different (older) hardware and different versions of Android/Spotify etc. Issue: When first connecting to the car, Spotify will load, but w...
There are many threads on this issue, but I'd like to open a new thread because many of the ones opened are on different (older) hardware and different versions of Android/Spotify etc. Issue...
Not applicable
5243 Views
4 replies
7 likes
Exactly what the title said. I will be playing a playlist, and all of a sudden after a song is over, Spotify will switch to a different song that I've never even heard of. It's especially annoying because I can't skip more than 6 songs per hour. Plea...
Exactly what the title said. I will be playing a playlist, and all of a sudden after a song is over, Spotify will switch to a different song that I've never even heard of. It's especially annoying&nb...
Casual Listener
1166 Views
3 replies
0 likes
Hi all, This has been happening forever. I'll be listening to Spotify on my Galaxy S7 Edge while browsing the web using Chrome. I've got autoplay media set to off, and site audio is muted. Still, whenever I'm surfing, any time there's any annoying we...
Hi all, This has been happening forever. I'll be listening to Spotify on my Galaxy S7 Edge while browsing the web using Chrome. I've got autoplay media set to off, and site audio...
Newbie
3436 Views
1 replies
5 likes
I really like the new playlist deisgn, this really good! And please continue updating playlists. But there is an issue. There is no side padding for the descriptions. Please add one. At least 8dp preferably 16. Now it looks like **bleep**, and it's h...
I really like the new playlist deisgn, this really good! And please continue updating playlists. But there is an issue. There is no side padding for the descriptions. Please add one. At leas...
371 Views
0 replies
0 likes
Hello,Can someone describe which songs are played when i follow an artist and then play the songs?Is it “all” the songs of this artist? What about the “This is..” playlist ?I would like to know what is the difference, in terms of the songs played in ...
Hello, Can someone describe which songs are played when i follow an artist and then play the songs? Is it “all” the songs of this artist? What about the “This is..” playlist ? I would like ...
535 Views
0 replies
0 likes
Depuis quelques temps la lecture s'arrête à chaque morceau, je suis obligé d'appuyer sur le bouton de lecture pour chaque morceau ... Quelqu'un a-t'il le même problème?
Depuis quelques temps la lecture s'arrête à chaque morceau, je suis obligé d'appuyer sur le bouton de lecture pour chaque morceau ... Quelqu'un a-t'il le même problème?
Not applicable
1355 Views
1 replies
0 likes
Accidentalmente mientras pasaba las canciones de mi playlist le di bloquear sin querer a varios artistas ya que el icono de bloquear esta justo al lado del que uso para pasar las canciones. Como recupero a los artistas que accidentalmente puse en est...
Accidentalmente mientras pasaba las canciones de mi playlist le di bloquear sin querer a varios artistas ya que el icono de bloquear esta justo al lado del que uso para pasar las canciones. Como recu...
Newbie
16063 Views
14 replies
4 likes
Right so a few weeks ago I got logged out of spotify on my phone, bearing in mind I use facebook to log in. So I tried logging back in several times to no avail (using my username and my facebook login) but it was no good. I even changed my facebook ...
Right so a few weeks ago I got logged out of spotify on my phone, bearing in mind I use facebook to log in. So I tried logging back in several times to no avail (using my username and my facebook log...
464 Views
0 replies
0 likes
Hi everybody, I recognized that only like 20% of the covers are shown on my car's stereo while using Spotify via bluetooth. The rest only shows the bluetooth logo or a generic genre picture (like "Rock and Alternative").At first I thought that I can ...
Hi everybody, I recognized that only like 20% of the covers are shown on my car's stereo while using Spotify via bluetooth. The rest only shows the bluetooth logo or a generic genre picture ...
Newbie
2083 Views
1 replies
0 likes
The music i recently deleted are still in my phone's memory, as there were no changes in the storage space when i unchecked the downloaded songs. It also seems that Spotify actually saves the data for streamed songs. How do i delete this without havi...
The music i recently deleted are still in my phone's memory, as there were no changes in the storage space when i unchecked the downloaded songs. It also seems that Spotify actually saves the data fo...
489 Views
0 replies
1 likes
I have an account that works through the internet/web, but it wont work from the app, when I put my info it doesnt log in.
I have an account that works through the internet/web, but it wont work from the app, when I put my info it doesnt log in.
390 Views
0 replies
0 likes
When I use Spotify with the microSD set as Main memory on my P8 lite 2017 (so the cache is in the SD) there are small interferences and small pauses like a tic while playing a song as the SD is too slow to be accessed. My SD is this:https://www.amazo...
When I use Spotify with the microSD set as Main memory on my P8 lite 2017 (so the cache is in the SD) there are small interferences and small pauses like a tic while playing a song as the SD is too s...
Casual Listener
810 Views
1 replies
0 likes
Quero adicionar minha conta mas está vinculada com uma conta antiga que não uso mais o que fazer?
Quero adicionar minha conta mas está vinculada com uma conta antiga que não uso mais o que fazer?
475 Views
0 replies
1 likes
toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline), nao sei oque fazer
toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline), nao sei oque fazer
Spotify Star
1634 Views
3 replies
0 likes
I have a Samsung galaxy s7 and recently/randomly when I'm playing music when my screen locks or i get a notification such as a txt message the music stops playing and doesn't start until I manually start it again. Anyone else having any similar issue...
I have a Samsung galaxy s7 and recently/randomly when I'm playing music when my screen locks or i get a notification such as a txt message the music stops playing and doesn't start until I manually s...
698 Views
0 replies
0 likes
So the favourites (ticked) playlist I've created over the last few years is suddenly empty!!How the **bleep** has this happend? And how the **bleep** can I get it back?
So the favourites (ticked) playlist I've created over the last few years is suddenly empty!! How the **bleep** has this happend? And how the **bleep** can I get it back?
384 Views
0 replies
0 likes
Besides being annoying the new fullscreen video loops shown as cover art for some songs also crash the app. What's worse: you can't disable them. Please allow me to turn them off.
Besides being annoying the new fullscreen video loops shown as cover art for some songs also crash the app. What's worse: you can't disable them. Please allow me to turn them off.
Regular
1075 Views
2 replies
1 likes
