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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195195 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195195 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536626 Views

78 replies

3 likes

  • 536626 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440855 Views

565 replies

37 likes

Account
Free
  • 440855 Views
  • 565 replies
  • 37 likes

Rearranging the homepage order?

Hello, my app recently updated and it rearranged the order of things on my Home page. Artists and playlist recommendations that I don't use often are at the top and I have to scroll a ways to get to my daily mixes and recently played. Is there a way ...

Newbie

Hello, my app recently updated and it rearranged the order of things on my Home page. Artists and playlist recommendations that I don't use often are at the top and I have to scroll a ways to get to ...

801 Views

0 replies

2 likes

  • 801 Views
  • 0 replies
  • 2 likes

Unable to log in via Gear Fit2 Pro, AND NO SOUND coming from Spotify app.

So I just purchased a gear fit2 pro after reading I could finally download offline spotify music for my workouts.I managed to get it to work for about 4 minutes, but when I paired my bluetooth headset to actually listen, no sound was coming from the ...

Newbie

So I just purchased a gear fit2 pro after reading I could finally download offline spotify music for my workouts. I managed to get it to work for about 4 minutes, but when I paired my bluetooth he...

jsmithy

Newbie

2755 Views

5 replies

0 likes

  • 2755 Views
  • 5 replies
  • 0 likes

Trying to Link Spotify to OK Google

I have just set up the Sony XZ2 and trying to set up Google Assistant to play music by saying 'OK Google' but when I try to link my Spotify account, my screen goes blank and doesn't let me. I have deleted and reinstalled the App, and also tried it wi...

Newbie

I have just set up the Sony XZ2 and trying to set up Google Assistant to play music by saying 'OK Google' but when I try to link my Spotify account, my screen goes blank and doesn't let me.   ...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

S8 firestick on AVR Receiver, apps keeps turning off

so i use Spotify premium on my Denon AVR 1713 via a firestick attached to hdmi.I then start my music on the phone (S8) and connect to the stick, music starts playing on the receiver. then after some time 10-15minutes the app on the phone turns off an...

Regular

so i use Spotify premium on my Denon AVR 1713 via a firestick attached to hdmi. I then start my music on the phone (S8) and connect to the stick, music starts playing on the receiver.   then ...

708 Views

0 replies

0 likes

app crashing
problem
  • 708 Views
  • 0 replies
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Shuffle not working free account android

For the past month or so, shuffle is not working. I have a ton of playlists, and I understand completely that the only way to listen to a playlist on a free account is in shuffle mode, with ads. I'm fine with this, its how I've been using spotify for...

Casual Listener

For the past month or so, shuffle is not working.  I have a ton of playlists, and I understand completely that the only way to listen to a playlist on a free account is in shuffle mode, with ads...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

it alway says "the song is not available" after google assistant finds it

i sometime ask google assistant to find the song playing at my surrounding, and google finds it like the image above, but when i click the spotify link it always says "the song is not available" like the image below.despite that it says it is not ava...

Newbie

i sometime ask google assistant to find the song playing at my surrounding, and google finds it like the image above, but when i click the spotify link it always says "the song is not available" like...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problemas com a conexão

Estou online e mesmo assim aprece que estou offline, apenas na aba de Navegar e de pesquisa

Newbie

Estou online e mesmo assim aprece que estou offline, apenas na aba de Navegar e de pesquisa 

SergioDavid

Roadie

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Spotify Shows: We're not able to play this video in your current location

Hi, I really loved the new addition, the shows. But unfortunatelly I am not being able to use, every time I tap on any clip, I hit this error: We're not able to play this video in your current location! It is really strange, I am able to play songs a...

Newbie

Hi,   I really loved the new addition, the shows. But unfortunatelly I am not being able to use, every time I tap on any clip, I hit this error:   We're not able to play this video in y...

chronos280

Newbie

11812 Views

14 replies

18 likes

  • 11812 Views
  • 14 replies
  • 18 likes

Superuser Contribution Download Shut Down

Hey. So there are bunch of albums I cant download. I will search an album, click download, and the app just shuts down. I thought I had too many downloads maybe but that wasnt it, because I uninstalled and reinstalled the app, which deleted everythin...

Newbie

Hey.   So there are bunch of albums I cant download.  I will search an album, click download, and the app just shuts down.   I thought I had too many downloads maybe but that wasnt...

SergioDavid

Roadie

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Memory issue

I can't download my music on SD card, there isn't any option on setting. How can resolve.

Newbie

I can't download my music on SD card, there isn't any option on setting. How can resolve.

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Do you still have to shuffle if you get Premium?

If you have premium, do you still have to shuffle, or will it play songs in order?

Newbie

If you have premium, do you still have to shuffle, or will it play songs in order?

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Premium member but some songs grayed out

I'm a premium family member but some songs in one of my playlists on my android phone are greyed out and won't play. Those same songs on my mac work just fine. I'm not on a trial version, I'm a paying customer, I've tried uninstalling and reinstallin...

Casual Listener

I'm a premium family member but some songs in one of my playlists on my android phone are greyed out and won't play.  Those same songs on my mac work just fine.  I'm not on a trial version,...

mbeuving

Casual Listener

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Spotify app won't let me log in even though my password is correct, and I can log in online.

Can anyone help me, I tried deleting the app and reinstalling many times, I've left a bad review on the app store, and I have asked Spotify and they have replied asking me to go here? Anyone?

Newbie

Can anyone help me, I tried deleting the app and reinstalling many times, I've left a bad review on the app store, and I have asked Spotify and they have replied asking me to go here? Anyone?

SergioDavid

Roadie

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution New layout looks unpleasant

Ive been using spotify for quite a while now, and ive always really liked the old layout [being the one with the smaller album art and the generally smaller layout] Yesterday, I reinstalled the app on my phone and the entire layout had changed to thi...

Newbie

Ive been using spotify for quite a while now, and ive always really liked the old layout [being the one with the smaller album art and the generally smaller layout]    Yesterday, I reinst...

SergioDavid

Roadie

969 Views

1 replies

0 likes

  • 969 Views
  • 1 replies
  • 0 likes

Missing browse and radio tabs

Ever since I updated to the latest version my browse and radio tabs have disappeared, has this happened to anyone else or anyone know how to fix it?

Newbie

Ever since I updated to the latest version my browse and radio tabs have disappeared, has this happened to anyone else or anyone know how to fix it? 

458 Views

0 replies

0 likes

  • 458 Views
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Shuffle Play doesn't shuffle songs every time

Every time I push Shuffle Play, it should randomize the playlist before playing the songs, so that it starts with different songs each time. For example, if I start Spotify with song #10 the first time, the next time it might start with #3, then with...

Casual Listener

Every time I push Shuffle Play, it should randomize the playlist before playing the songs, so that it starts with different songs each time.  For example, if I start Spotify with song #10 the fi...

niinaribena

Newbie

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Home and Radio Tab not working

Hello,Since i've changed my account from Free to Premium and updated the android application, I was no longer able to see the Home and Radio tab. I keep getting an error message that it was not able to perform that.Anyone knows why and how to fix it?...

Newbie

Hello, Since i've changed my account from Free to Premium and updated the android application, I was no longer able to see the Home and Radio tab. I keep getting an error message that it was not abl...

Guideal

Newbie

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Radio: Downvoting stopped working. Red thumbs down?

As subject says, the ability to downvote a song I don't care much for stopped working just now. I Downvoted one song, worked great, then the thumbs down went red and thus not working any longer. I have certainly not over-used the feature. What is hap...

Visitor

As subject says, the ability to downvote a song I don't care much for stopped working just now. I Downvoted one song, worked great, then the thumbs down went red and thus not working any longer. I ha...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Wifi connection shuts down as soon as I use Spotify in online mode (streaming, downloading).

Hi everybody I use Spotify on my laptop, on my HTC one and Samsung Galaxy Tab 3. On the laptop there is no problem at all. On the HTC one and the Samsung Galaxy Tab 3 the Wifi connection shuts down, as soon as I use Spotify in online mode (steaming)....

Newbie

Hi everybody   I use Spotify on my laptop, on my HTC one and Samsung Galaxy Tab 3.   On the laptop there is no problem at all.    On the HTC one and the Samsung Galaxy...

mechaileh

Casual Listener

5312 Views

5 replies

1 likes

  • 5312 Views
  • 5 replies
  • 1 likes

Android TV wont stay signed in

Every time I start up the Android TV version of Spotify I have to login. Anyone else having this issue?I'm on a Sony Bravia.

Music Fan

Every time I start up the Android TV version of Spotify I have to login. Anyone else having this issue? I'm on a Sony Bravia.

606 Views

0 replies

0 likes

Android TV login issue
  • 606 Views
  • 0 replies
  • 0 likes