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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387810 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Solved!!Superuser Contribution Spotify crashes when I turn of the screen

Hello everybody, since the last update Spotify seems to crash when I turn of the screen: The music stops approximately 30 seconds after I turn of the screen. Then, after I turn it back on the app restarts. This is independent from the screen lock. Wh...

Regular

Hello everybody,   since the last update Spotify seems to crash when I turn of the screen: The music stops approximately 30 seconds after I turn of the screen. Then, after I turn it back on th...

GMelanie

Newbie

23812 Views

16 replies

2 likes

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  • 16 replies
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Solved!! Google Assistant / ok google still not working

On Android 7, Moto g5 plus, voice search on Google assistant opens Spotify but won't directly play anything. This seems to be a common problem that isn't being addressed by Spotify, when will it be fixed? Im a Spotify premium subscriber. It makes voi...

Regular

On Android 7, Moto g5 plus, voice search on Google assistant opens Spotify but won't directly play anything. This seems to be a common problem that isn't being addressed by Spotify, when will it be f...

fedezari

Casual Listener

40877 Views

15 replies

1 likes

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  • 15 replies
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Application opens randomly on samsung s9

I am considering getting premium, but sometimes when I unlock my phone I am greeted by spotify. I didn't open it, but it is there. I use multiple bluetooth devices that I may connect randomly, one is a motorcycle headset and another is a smartwatch t...

Newbie

I am considering getting premium, but sometimes when I unlock my phone I am greeted by spotify.  I didn't open it, but it is there.  I use multiple bluetooth devices that I may connect rand...

448 Views

0 replies

1 likes

  • 448 Views
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Storage space for 2800 songs playlist

Hello everyone !! I have a little question. If I subscribe to Spotify Premium, could you tell me approximately how much storage space in Mega Bytes can I use on my Android cell if I download my playlist of 2,800 songs for offline listening? many than...

Casual Listener

Hello everyone !! I have a little question. If I subscribe to Spotify Premium, could you tell me approximately how much storage space in Mega Bytes can I use on my Android cell if I download my playl...

632 Views

0 replies

0 likes

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Solved!! Premium online on Android, track order in a reeeally long playlist acting weird (shuffle off)

I am listening to an audiobook on my phone with Spotify premium. In a book the order of the tracks is important, especially when a book is large and cut into 500+ pieces. I may not have noticed it at once, but on my phone the order is acting weird - ...

Newbie

I am listening to an audiobook on my phone with Spotify premium. In a book the order of the tracks is important, especially when a book is large and cut into 500+ pieces. I may not have noticed ...

hughbetcha86

Gig Goer

531 Views

1 replies

0 likes

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  • 1 replies
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No puede elegir lugar de almacenamiento

Tengo un Huawei GW, y seleccioné como almacenamiento principal la memoria externa. Ahora, cuando descargo música en Spotify, no aparece la opción para elegir el lugar de almacenamiento. Debería suponer que va a almacenar lo descargado en la memoria e...

Newbie

Tengo un Huawei GW, y seleccioné como almacenamiento principal la memoria externa. Ahora, cuando descargo música en Spotify, no aparece la opción para elegir el lugar de almacenamiento. Debería supon...

290 Views

0 replies

0 likes

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App is downloading even if download is set to off

As one can see in the images attached Spotify is still downloading data despite downloading via cellular being set to off. This was not happening before. Setting Spotify to offline mode every time that I change between WiFi and 4G doesn't seem like a...

Newbie

As one can see in the images attached Spotify is still downloading data despite downloading via cellular being set to off. This was not happening before. Setting Spotify to offline mode every time th...

285 Views

0 replies

0 likes

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Solved!! How do I stop automatically downloading all saved songs onto phone

I dont have much memory on my phone to save all the songs I have on my desktop library. I want to be able to keep all the songs in the library on my desktop and limit which albums I download onto my phone, but whenever I open the app on my phone it a...

Newbie

I dont have much memory on my phone to save all the songs I have on my desktop library. I want to be able to keep all the songs in the library on my desktop and limit which albums I download onto my ...

kylu

Newbie

115199 Views

9 replies

1 likes

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offline play queue

Hi, my android phone stopped allowing me to add tracks to my queue when offline a few days ago. It won't let me see the menu (the three dots next to a track) when offline at all anymore. I've never had this problem before. Could any of you guys help?

Newbie

Hi, my android phone stopped allowing me to add tracks to my queue when offline a few days ago. It won't let me see the menu (the three dots next to a track) when offline at all anymore. I've ne...

366 Views

0 replies

0 likes

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REPORTING MOD VERSION STILL WORKING

I want to report a mod version of spotify still working. 

Casual Listener

I want to report a mod version of spotify still working.  

Zalvo

Casual Listener

434 Views

1 replies

0 likes

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  • 1 replies
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Solved!! SD card destroyed

Was just testing the last update and used the function to transfer my music to the SD.The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions.Now my phone won't detect my SD card neither my comp...

Casual Listener

Was just testing the last update and used the function to transfer my music to the SD. The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions...

DryyIce

Newbie

8303 Views

9 replies

5 likes

sd card
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[Android wear/WearOS] Connection problems with Huawei Watch 2

Hi all.I bought a Huawei Watch 2 one week ago and I'm having some trouble with the spotify app on the watch: when I open the application it say "connection failed".I've tried everything, clear cache, unistall the application, reset the watch, but the...

Newbie

Hi all. I bought a Huawei Watch 2 one week ago and I'm having some trouble with the spotify app on the watch: when I open the application it say "connection failed". I've tried everything, clear ca...

dimemil

Newbie

1329 Views

1 replies

0 likes

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  • 1 replies
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Unable to play in Malaysia

Google Play store says not available in your country. I stay in Malaysia.

Newbie

Google Play store says not available in your country. I stay in Malaysia. 

322 Views

0 replies

0 likes

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Solved!! Samsung Galaxy s8

Got my sexy new s8 on the 19th but spotify keeps shutting off during regular playing. Sometimes I can listen to music for 10 minutes... other times a half hour... a few times I got lucky and got a few hours out of it. Wondering if it's a compatibilit...

Regular

Got my sexy new s8 on the 19th but spotify keeps shutting off during regular playing. Sometimes I can listen to music for 10 minutes... other times a half hour... a few times I got lucky and got a fe...

Whoateyou

Newbie

45138 Views

29 replies

0 likes

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Modo de reproduçao

Quero saber como usa o modo Stranger Things e o behind the lyrics 

Newbie

Quero saber como usa o modo Stranger Things e o behind the lyrics 

Bittencourt

Spotify Star

983 Views

1 replies

0 likes

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  • 1 replies
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Removing multiple songs from songs list or playlists

Is there a way of deleting multiple songs at a time in the android app? I find it really annoying deleting a lot of songs one by one.

Casual Listener

Is there a way of deleting multiple songs at a time in the android app? I find it really annoying deleting a lot of songs one by one.

pokerbucs1981

Casual Listener

3462 Views

2 replies

1 likes

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Superuser Contribution Störung

Hallo, jedesmal wenn ich musik hören will. Und schon 10-20 liedwr durch habe geht spotify nicht mehr für ein paar stunden. Dann höre ich wideder und mitten im lied geht spotify wieder auf störung

Newbie

Hallo, jedesmal wenn ich musik hören will. Und schon 10-20 liedwr durch habe geht spotify nicht mehr für ein paar stunden.  Dann höre ich wideder und mitten im lied geht spotify wieder auf stör...

JulianA_Bogota

Roadie

473 Views

1 replies

0 likes

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Superuser Contribution Impossible de naviguer sur l'app...

Bonjour, depuis un peu moins d'une semaine mon appli Spotify ne marche plus du tout correctement !Quand je me connecte sur l'accueil j'ai ce message qui s'affiche :"Désolé, une erreur s'est produite."Je ne peux lancer aucun titre dans ma bibliothèque...

Newbie

 Bonjour, depuis un peu moins d'une semaine mon appli Spotify ne marche plus du tout correctement ! Quand je me connecte sur l'accueil j'ai ce message qui s'affiche : "Désolé, une erreur s'est...

JulianA_Bogota

Roadie

882 Views

1 replies

0 likes

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Superuser Contribution Se para la música sola

Recién abro la app y se pone super lenta incluso con red wifi y buena señal, luego de 1 minuto se para en pausa sola y tengo que volver a ponerla con mucha paciencia, por lo lenta. Ya reinicié, actualicé y nda sucede. Todo igual. Tengo spotify premiu...

Newbie

Recién abro la app y se pone super lenta incluso con red wifi y buena señal, luego de 1 minuto se para en pausa sola y tengo que volver a ponerla con mucha paciencia, por lo lenta. Ya reinicié, actua...

JulianA_Bogota

Roadie

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

User interface change?

Hiya long time user and supporter of Spotify here. I use the app on My phone a Samsung Galaxy S7 edge. My app has just updated and the UI when looking at a playlist or playing track when the phone is in landscape has changed. The playlist UI shows th...

Newbie

Hiya long time user and supporter of Spotify here. I use the app on My phone a Samsung Galaxy S7 edge. My app has just updated and the UI when looking at a playlist or playing track when the phone is...

1644 Views

0 replies

0 likes

  • 1644 Views
  • 0 replies
  • 0 likes