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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108871 Views

26 replies

3 likes

  • 108871 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

219544 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 219544 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

575039 Views

79 replies

3 likes

  • 575039 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

473029 Views

577 replies

40 likes

Account
Free
  • 473029 Views
  • 577 replies
  • 40 likes

Downloaded songs are in my storage, but Spotify won't show them

I am traveling through Australia right now with my 3000 downloaded songs and my downloaded songs are not available anymore. I got logged off randomly and when I log back in I don't have any songs more available off line. I don't have wifi available f...

Music Fan

I am traveling through Australia right now with my 3000 downloaded songs and my downloaded songs are not available anymore. I got logged off randomly and when I log back in I don't have any songs mor...

Nimnim94

Newbie

3895 Views

5 replies

1 likes

  • 3895 Views
  • 5 replies
  • 1 likes

Keasbey Nights (Streetlight Manifesto album) STILL playing wrong version of songs

No idea if this is just an Android issue, but the current Streetlight Manifesto album entitled Keasbey Nights is playing the wrong tracks. Keasbey Nights was originally released by the band Catch 22, but the singer/songwriter eventually formed the gr...

Newbie

No idea if this is just an Android issue, but the current Streetlight Manifesto album entitled Keasbey Nights is playing the wrong tracks.   Keasbey Nights was originally released by the band ...

808 Views

0 replies

1 likes

  • 808 Views
  • 0 replies
  • 1 likes

Music failing when switched manually.

Music failing when switched manually. Music starts and on 1 second cuts and then runs normally to the end or when I advance the song in the time bar. It happened after my device upgraded to Android 8 (moto x4). My friend is having the same problem on...

Regular

Music failing when switched manually. Music starts and on 1 second cuts and then runs normally to the end  or when I advance the song in the time bar. It happened after my device upgraded to And...

ale_adans

Regular

664 Views

1 replies

1 likes

  • 664 Views
  • 1 replies
  • 1 likes

No puedo iniciar sesión Spotify

Mi aplicación tiene activado off line y cuando quise iniciar sesión me manda el mensaje que no puedo debido a que no puede conectarse a internet. Así que necita conectarse a internet para iniciar sesión pero la configuración dice que no puede así que...

Newbie

Mi aplicación tiene activado off line y cuando quise iniciar sesión me manda el mensaje que no puedo debido a que no puede conectarse a internet. Así que necita conectarse a internet para iniciar ses...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Songs imported from pc wont play on my phone.

Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc.Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play, I literally tried everything on youtube, and yes I d...

Visitor

Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc. Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play,...

user-removed

Not applicable

912 Views

4 replies

0 likes

  • 912 Views
  • 4 replies
  • 0 likes

Spotify can't connect to the internet although internet connection is very good

Good Day, I've a TrekStor Android Volkstab and I'm using the spotify app as a premium member since a few months. It works fine until recently. Since a few days it's suddenly not possible for me to listen to music or download playlists completely on t...

Newbie

Good Day,   I've a TrekStor Android Volkstab and I'm using the spotify app as a premium member since a few months. It works fine until recently.    Since a few days&...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Play, Pause, Next Song doesn't work with headset

Since the recent 4 or 5 updates to Spotify, the ability to skip songs with a wired headset has stopped working.The strange thing is that I'm able to skip songs 2-3 times, but after that nothing happens. With a Bluetooth headset, the problem is simila...

Casual Listener

Since the recent 4 or 5 updates to Spotify, the ability to skip songs with a wired headset has stopped working. The strange thing is that I'm able to skip songs 2-3 times, but after that nothing hap...

1141403358

Newbie

7352 Views

6 replies

7 likes

Android
button controls
headset
SamsungS8
skip song
  • 7352 Views
  • 6 replies
  • 7 likes

Problème gestion musique en voiture

Bonjour, Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la possibilité de changer les musiques depuis le poste ou les comma...

Newbie

Bonjour,   Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la poss...

2431 Views

0 replies

3 likes

  • 2431 Views
  • 0 replies
  • 3 likes

Device regullary logouts and removes local cache

Hi,I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with low internet connection i have local cache on internal ...

Newbie

Hi, I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with lo...

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
  • 0 likes

Download over cellular off, still downloads over cellular

I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day.I'm running:Spotify 8.4.19.792 armV7Android 7.0Samsung Galaxy A5 2017Samsung Experience 8.1As this turned ...

Regular

I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day. I'm running: Spotify 8.4.19.792 armV7 Android ...

pnkjones

Newbie

5330 Views

9 replies

11 likes

  • 5330 Views
  • 9 replies
  • 11 likes

Spotify randomly skips to next track. It will not finish a single song no more.

I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and so on. Spotify will not finish a single song no more...

Regular

I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and s...

SebLP

Newbie

44945 Views

13 replies

5 likes

  • 44945 Views
  • 13 replies
  • 5 likes

New Spotify UI - make it optional

Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts. So, apart from the fact that a square cover does not fit into a rectangular design, and all the Titles are now ugly cropped, also the function to switc...

Regular

Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts.  So, apart from the fact that a square cover does not fit into a rectangular design, and all t...

1760 Views

0 replies

0 likes

  • 1760 Views
  • 0 replies
  • 0 likes

Can't play certain artists on Android Phones.

For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore).When I select any track by one of those artists, the now playing bar in the bottom of the app disappears. When I choose "Shuf...

Visitor

For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore). When I select any track by one of those artists, the now playing bar...

user-removed

Not applicable

639 Views

2 replies

0 likes

  • 639 Views
  • 2 replies
  • 0 likes

Cannot switch with Device Connect

Android version: 8.4.49.462 armV7Work PC version: 1.0.77.338.g758ebd78Home PC Version: 1.0.77.338.g758ebd78 I accidentally switched playing device from Android to my work PC and I had no longer been able to switch it back. Playback (I think) did not ...

Newbie

Android version: 8.4.49.462 armV7 Work PC version: 1.0.77.338.g758ebd78 Home PC Version: 1.0.77.338.g758ebd78     I accidentally switched playing device from Android to my work PC and ...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Audio quality keeps resetting itself back

I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It can be occuring in even a session or in a relaunch. ...

Casual Listener

I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It c...

reauxi

Casual Listener

1273 Views

2 replies

3 likes

  • 1273 Views
  • 2 replies
  • 3 likes

Small bug when I manually start a song

Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?

Casual Listener

Hey!   In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?

ticked_off

Casual Listener

1336 Views

6 replies

2 likes

  • 1336 Views
  • 6 replies
  • 2 likes

Solved!! How to Stop Controls on Lock Screen?

HiI'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing the phone in my bag/pocket. How can I prevent the controls on...

Casual Listener

Hi I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen.   Several times I have selected "play" when placing...

user-removed

Not applicable

26353 Views

4 replies

0 likes

  • 26353 Views
  • 4 replies
  • 0 likes

Im offline

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

Newbie

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

639 Views

0 replies

0 likes

  • 639 Views
  • 0 replies
  • 0 likes

Solved!! Won't let me log in

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

Casual Listener

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

harveyjay73

Newbie

275608 Views

46 replies

8 likes

  • 275608 Views
  • 46 replies
  • 8 likes

Offline all the time. Offline mode is turned off

I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing works. Please help me

Newbie

I've tried everything. Uninstall. Clear cache. Login with account number.    Can only access my own playlist and listen to them only. And yes it is streaming online.   Nothing work...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes