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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Cannot log into spotify on Android device

Hi, I cannot log into my spotify account on my android device, but i can still log in to the web browser (spotify open) and on my windows player. Userid : shreyas.myntra Please check into the account to see, why can't i log into the account. When I t...

Newbie

Hi,  I cannot log into my spotify account on my android device, but i can still log in to the web browser (spotify open) and on my windows player.   Userid : shreyas.myntra   Plea...

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Sonos not showing up in devices

Dear community, sonos integration seems broken after version 8.4.24.871: no sonos devices show up in the android spotify app to play spotify from (while spotify shows up correctly in the sonos app). Uninstalling the current playstore version and inst...

Newbie

Dear community, sonos integration seems broken after version 8.4.24.871: no sonos devices show up in the android spotify app to play spotify from (while spotify shows up correctly in the sonos a...

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Solved!! [Android] Can't load Home and Artist pages

I am using version 8.4.44.643 and Android 7.1.2.I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM.When I am trying to open Home/Artists pages it says "You're Offline. Please conne...

Casual Listener

I am using version 8.4.44.643 and Android 7.1.2. I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM. When I am trying to open H...

cloudyd3

Casual Listener

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Android error

Cuando el telefono se apaga por bateria baja mientras se escucha musica se borran las canciones descargadas y aun asi muestra que sigue usando el espacio en el telefono

Newbie

Cuando el telefono se apaga por bateria baja mientras se escucha musica se borran las canciones descargadas y aun asi muestra que sigue usando el espacio en el telefono   

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Languange

Installed Spotify on a new phone but the language is on English. System language is Portuguese, already tried to unnistall and install the app (clearing the cache).

Newbie

Installed Spotify on a new phone but the language is on English. System language is Portuguese, already tried to unnistall and install the app (clearing the cache).

Joe

Community Legend

438 Views

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No edit option to rearrange playlists! Driving me mad

I've read all the posts about the edit option on playlists but I don't have that option anywhere even if I follow the instructions from all the other posts. Driving me crazy! How do I fix it? I've deleted and reloaded the app. I have a razor phone. H...

Newbie

I've read all the posts about the edit option on playlists but I don't have that option anywhere even if I follow the instructions from all the other posts. Driving me crazy! How do I fix it? I've de...

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Queue a playlist

Hi,I sometimes wish I could play a song and then queue a playlist behind it. Could I file this as a feature request?Thanks!Vincent

Newbie

Hi, I sometimes wish I could play a song and then queue a playlist behind it. Could I file this as a feature request? Thanks! Vincent

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Spotify app won't scrobble when casting to Google Home

I've noticed recently that when I am using the Spotify app on my Android device and casting to my Google Home, the Last.fm scrobbling feature stops working and any tracks I play while casting don't appear on my Last.fm account. Does anyone have a fix...

Newbie

I've noticed recently that when I am using the Spotify app on my Android device and casting to my Google Home, the Last.fm scrobbling feature stops working and any tracks I play while casting don't a...

pajuh

Casual Listener

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Superuser Contribution how to change storage location

So I have premium, and I am trying to change the storage location from internal storage to my phone, as I have run out of space in internal, but have loads of space of my phone, but I can't find a way to change it. I have already tried looking in the...

Casual Listener

So I have premium, and I am trying to change the storage location from internal storage to my phone, as I have run out of space in internal, but have loads of space of my phone, but I can't find a wa...

K00lDudE1

Casual Listener

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Downloaded music

Hi everybody, I've been a problem with my Spotify app on my device, when I open It there's no my downloaded music, can someone help me with that

Casual Listener

Hi everybody, I've been a problem with my Spotify app on my device, when I open It there's no my downloaded music, can someone help me with that

CzechFencer

Composer

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Si interrompe il brano

Mentre ascolto le playlist si interrompe il brano, chiudendosi la app spotify. Ho un samsung galaxy s4. Cosa devo fare? Grazie

Newbie

Mentre ascolto le playlist si interrompe il brano, chiudendosi la app spotify. Ho un samsung galaxy s4. Cosa devo fare? Grazie

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Cant click on Podcast on Android

I've recently started listening to podcasts on spotify and it works perfectly fine on the PC app but when I tried clicking on the Podcasts on the android app, it would not respond. If I clicked on the podcast I wanted, nothing would happen. I've trie...

Newbie

I've recently started listening to podcasts on spotify and it works perfectly fine on the PC app but when I tried clicking on the Podcasts on the android app, it would not respond. If I clicked on th...

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Superuser Contribution Downloads not saving keeps deleting after downloaded then green signal dissappear

Spoiler (Highlight to read) Downloaded all songs and playlists after they deleted themselves .just finished and now its done it again .nothing downloaded 15 gb music downloaded twice now .Im using an sd card no virus .just keeps doingthis since last ...

Casual Listener

  Downloaded all songs and playlists after they deleted themselves .just finished and now its done it again .nothing downloaded  15 gb music downloaded twice now . Im using an sd card no...

dwalkertinonee

Casual Listener

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Log in is not possible

I got a new phone and noe log in to my Account is not working. I changed my password already and downloaded the app again....did not help. Has someone an idea. Dont like to pay for no service but i cannot cancel the Payment either!!!

Newbie

I got a new phone and noe log in to my Account is not working. I changed my password already and downloaded the app again....did not help. Has someone an idea. Dont like to pay for no service but i c...

user-removed

Not applicable

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Spotify Premium ended, now what?

I purchased Spotify in November 28th, last year when it was the offer of 3 months for $4.99 and that ended on February 28th I guess. So my question is, what I have to do now? Cause the music that I downloaded still is there, and sometimes shows up a ...

Newbie

I purchased Spotify in November 28th, last year when it was the offer of 3 months for $4.99 and that ended on February 28th I guess. So my question is, what I have to do now? Cause the music that I d...

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What happens to my playlists if I clear my cache

If I clear the cache on my cellphone, my playlists are also deleted if I enter in the computer for example? I mean, do they dissapear forever or just from my phone?

Newbie

If I clear the cache on my cellphone, my playlists are also deleted if I enter in the computer for example? I mean, do they dissapear forever or just from my phone?

Joe

Community Legend

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Como puedo eliminar musica importada desde el celular?

Hola a todos, pues resulta que se me ocurrio importar la musica que tenia en el celular a spotify con la ilusion de que se pudiera escuchar, obvio no sucedio asi, no me deja eliminarlas, no aparece la opcion. y pues la verdad es bastante molestoo ten...

Newbie

Hola a todos, pues resulta que se me ocurrio importar la musica  que tenia en el celular a spotify con la ilusion  de que se pudiera escuchar, obvio no sucedio asi, no me  deja elimina...

Wolfmansoul

Casual Listener

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Superuser Contribution New android app - Radio?

Soooo... With the new app... Where are my artist radios? And where is the artist information/history/about?And for god's sake, wheres the search within a playlist, so I can verify if I already added a song?

Roadie

Soooo... With the new app...   Where are my artist radios?  And where is the artist information/history/about? And for god's sake, wheres the search within a playlist, so I can verify i...

user-removed

Not applicable

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Poor audio quality in app

I just got premium and downloaded the app. The music sounds bad, there are little breaks when it clips or sounds as if it is glitching. I've changed the quality settings, I've downloaded/removed songs, etc. I also found it doesn't happen with local f...

Newbie

I just got premium and downloaded the app. The music sounds bad, there are little breaks when it clips or sounds as if it is glitching. I've changed the quality settings, I've downloaded/removed song...

421 Views

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Volume turns off randomly

So my Volume has decided to just turn competely off randomly while listening to music. It all started after I ran the update for my Samsung S7 edge to android version 7.0. I have uninstalled spotify, I've formatted my phone, I've made sure the equili...

Casual Listener

So my Volume has decided to just turn competely off randomly while listening to music. It all started after I ran the update for my Samsung S7 edge to android version 7.0. I have uninstalled spotify,...

540 Views

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