Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375585 Views

541 replies

34 likes

Account
Free
  • 375585 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

No Music Library - update Android

Hello, So I now have the Spotify version 8.4.48.497 and I cannot find my music library. If I open the webplayer or the app on my laptop it's there. but on the mobile app I cannot seem to find them and I really would like to have them on my phone. Any...

Newbie

Hello,   So I now have the Spotify version 8.4.48.497 and I cannot find my music library. If I open the webplayer or the app on my laptop it's there. but on the mobile app I cannot seem to fin...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Spotify Premium family plan and still hearing suggested songs

It is so frustrating!! Despite paying for family plan and being logged properly, non of us can listen to one whole album without hearing annoying "suggested" songs. How do you turn off this thing!!!!Frustrated family ready to cancel premium plan...

Newbie

It is so frustrating!! Despite paying for family plan and being logged properly, non of us can listen to one whole album without hearing annoying "suggested" songs. How do you turn off this thing!!!!...

jstockmans

Newbie

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

I can't login

I can't seem to log in to my account. I've tried resetting my password and when I log in it doesn't say that I have the wrong password, it just won't log in. Please help!

Newbie

I can't seem to log in to my account. I've tried resetting my password and when I log in it doesn't say that I have the wrong password, it just won't log in. Please help! 

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

No "Add track to playlist" button

I'm trying to make a collaborative playlist with my friends. Not only am I not able to view her playlist unless she shares the link, even if it's set to public, but I'm not able to add any songs to it. I've had Spotify for two days and I've been maki...

Newbie

I'm trying to make a collaborative playlist with my friends.   Not only am I not able to view her playlist unless she shares the link, even if it's set to public, but I'm not able to add any s...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Radio - Liked from Radio playlist duplicate songs

So I have been using the Spotify Radio functionality for the past few days, and have discovered a really frustrating bug. The root cause is that the songs that are being played, some of the songs lose my rating, coincidentally asking me to "Like" or ...

Newbie

So I have been using the Spotify Radio functionality for the past few days, and have discovered a really frustrating bug.   The root cause is that the songs that are being played, some of the ...

whatifthis

Newbie

1967 Views

4 replies

0 likes

Duplicate Songs
like and dislike
Radio
  • 1967 Views
  • 4 replies
  • 0 likes

"Sorry account is used elsewhere" when trying to use Android device as remote for Google Home

So this has only started happening today so not sure if caused by an update from Spotify or Google... I can "cast" music to my Google home from the spotify app no problem (press play then select Google home speaker as device). Works fine. However, if...

Newbie

So this has only started happening today so not sure if caused by an update from Spotify or Google...   I can "cast" music to my Google home from the spotify app no problem (press play then se...

alreadyauser

Newbie

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes

Playlist always plays same songs in same order

I created a playlist with about a hundred songs. Thing is, every time I play it on my mobile (shuffle play), the same songs get played, in the same order.Is this a limitation of the free version? I didn't see this documented anywhere...

Newbie

I created a playlist with about a hundred songs. Thing is, every time I play it on my mobile (shuffle play), the same songs get played, in the same order. Is this a limitation of the free version? I...

827 Views

0 replies

1 likes

  • 827 Views
  • 0 replies
  • 1 likes

Android Not Letting Me See Full Podcast Lists

Ever since I installed the latest update (on 2/9/18), my android app will not let me see the full list of podcast episodes.This is only happening with larger podcasts (think 300+ episodes), where I can only see a small portion of their content (thing...

Visitor

Ever since I installed the latest update (on 2/9/18), my android app will not let me see the full list of podcast episodes. This is only happening with larger podcasts (think 300+ episodes), where I...

user-removed

Not applicable

1704 Views

1 replies

1 likes

  • 1704 Views
  • 1 replies
  • 1 likes

Fire Stick Problems

I recently bought a fire stick to listen to Spotify etc through my tv as my Apple TV did not allow me to download the Spotify app. When I play my playlist I have to from my phone to shuffle etc which I don’t mind but when one song finishes the next s...

Casual Listener

I recently bought a fire stick to listen to Spotify etc through my tv as my Apple TV did not allow me to download the Spotify app. When I play my playlist I have to from my phone to shuffle etc which...

salirezam

Newbie

1812 Views

2 replies

2 likes

  • 1812 Views
  • 2 replies
  • 2 likes

Congrats Spotify, this works always perfect!

No matter after how many updates or how many clean installations, within one week my offline tracks are always removed from my SD card.This is a rock-solid feature which Spotify offers, year after year, update after update, no matter how many users c...

Visitor

No matter after how many updates or how many clean installations, within one week my offline tracks are always removed from my SD card. This is a rock-solid feature which Spotify offers, year after ...

user-removed

Not applicable

625 Views

4 replies

0 likes

  • 625 Views
  • 4 replies
  • 0 likes

Another music player to play Spotify music ?

Hello, I do have some issues with Spotify player, mainly that it won't automatically start the music when headphones are connected and some others.Is there any app that will play the music that I have downloaded with Spotify ? I know BuMP music playe...

Newbie

Hello, I do have some issues with Spotify player, mainly that it won't automatically start the music when headphones are connected and some others. Is there any app that will play the music that I h...

ParisYoung

Newbie

23685 Views

1 replies

0 likes

  • 23685 Views
  • 1 replies
  • 0 likes

Sonos Connect not working

I've noticed that since the last update I am unable to play music via my Sonos PlayBar. Initially the app connects but there is no sound. The song is playing on the app but there is no sound on the soundbar (yes, I've checked the volume is up). Anywa...

Newbie

I've noticed that since the last update I am unable to play music via my Sonos PlayBar. Initially the app connects but there is no sound. The song is playing on the app but there is no sound on the s...

mwjano

Newbie

599 Views

1 replies

1 likes

  • 599 Views
  • 1 replies
  • 1 likes

Spotify only playing first songs in playlist

I recently ended my spotify premium, only to find that shuffle mode only plays the first songs at the top of my playlist. It is stuck playing the first 10 or 12 or so. I have tried uninstalling, clearing cache, and even spotify shuffler, and still it...

Newbie

I recently ended my spotify premium, only to find that shuffle mode only plays the first songs at the top of my playlist. It is stuck playing the first 10 or 12 or so. I have tried uninstalling, clea...

700 Views

0 replies

1 likes

  • 700 Views
  • 0 replies
  • 1 likes

Playing just a single song through Google Assistant

When I use Google Assistant to play a song through Spotify then it plays it, but when it's done it starts another song. I don't want this at all; if I wanted to start a new station then I'd ask for it. Is there a way to only play a single requested s...

Newbie

When I use Google Assistant to play a song through Spotify then it plays it, but when it's done it starts another song. I don't want this at all; if I wanted to start a new station then I'd ask for i...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Spotify lädt ohne Aufforderung Musik runter

Hey ich brauche dringend Hilfe. Spotify lädt bei mir ständig Musik ohne Aufforderung runter die ich garnicht haben möchte (meistens die gleiche). An einem Tag hat Spotify sogar einfach Musik abgespielt obwohl die Tastensperre drin war und ich Spotify...

Newbie

Hey ich brauche dringend Hilfe.   Spotify lädt bei mir ständig Musik ohne Aufforderung runter die ich garnicht haben möchte (meistens die gleiche). An einem Tag hat Spotify sogar einfach Musik...

6120 Views

0 replies

2 likes

  • 6120 Views
  • 0 replies
  • 2 likes

Superuser Contribution Lyrics only show 30% or less of the lyics

I assume that the Lyrics feature is designed and released broken intentionally. The lyrics feature shows me a line or two of lyrics, then instead of loading lyrics, switches to the useless "behind the lyrics" screen.Then, as more and more and more wo...

Music Fan

I assume that the Lyrics feature is designed and released broken intentionally.   The lyrics feature shows me a line or two of lyrics, then instead of loading lyrics, switches to the useless "...

MrDebnath

Newbie

3614 Views

6 replies

10 likes

  • 3614 Views
  • 6 replies
  • 10 likes

Help!!! It ps growing and I'm not downloading! I can't figure out how to erase enough. Please help!!

The app keeps taking up more and more space. Even after emptying the cache from the app, it was still 3.2GB Now it's up to 5, and I haven't added anything. No adding to my library no downloading anything. Streaming only, so how can i manage the ridic...

Regular

The app keeps taking up more and more space. Even after emptying the cache from the app, it was still 3.2GB Now it's up to 5, and I haven't added anything. No adding to my library no downloading anyt...

421 Views

0 replies

0 likes

size of app
storage issues
  • 421 Views
  • 0 replies
  • 0 likes

Random songs from a category.....can’t find it

Sorry..first post on these forums. been using Spotify for a whilei remember a feature, where I could select a genre I.e.lve songs..80’ s etc and then spotify would create a playlist... i can can no longer find this feature

Newbie

Sorry..first post on these forums.   been using Spotify for a while i remember a feature, where I could select a genre I.e.lve songs..80’ s etc and then spotify would create a playlist... &n...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Xiaomi redmi5 no puedo dar me gusta o agregar a mi lista en Standby

Tengo un problemas con mi xiaom redmi5 cuando la pantalla está en Standby no sale ni el botón de me gusta o el de agregar a mi biblioteca ( + ). He intentado darle todos los privilegios a la app pero aún así no aparece la función.

Newbie

Tengo un problemas con mi xiaom redmi5 cuando la pantalla está en Standby no sale ni el botón de me gusta o el de agregar a mi biblioteca ( + ). He intentado darle todos los privilegios a la app pero...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes