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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114582 Views

26 replies

4 likes

  • 114582 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230287 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230287 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589406 Views

79 replies

3 likes

  • 589406 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484428 Views

580 replies

42 likes

Account
Free
  • 484428 Views
  • 580 replies
  • 42 likes

Adding album as a playlist changed

I save whole albums by using the "add to playlist" option. This creates a playlist with the album title and artist pre-filled and I just save it. That feature seems to have to disappeared and it now asks for me to type it all in. Anyone else noticed ...

Casual Listener

I save whole albums by using the "add to playlist" option. This creates a playlist with the album title and artist pre-filled and I just save it. That feature seems to have to disappeared and it now ...

FrankieMango

Newbie

2081 Views

5 replies

6 likes

  • 2081 Views
  • 5 replies
  • 6 likes

Issues with SpotifyConnect, Chromecast and volume control

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV. The only solution so far is to force-stop spotify on my android and ...

Music Fan

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV.  ...

TheMiziko

Music Fan

873 Views

1 replies

0 likes

bug
Chromecast Android
Spotify Connect Volume Control
Volume Control
  • 873 Views
  • 1 replies
  • 0 likes

Songs dont shuffle after update??

Ever since the update all the songs in any of my playlists dont shuffle right. It ALWAYS shuffles the first 10 songs on the playlist and goes down on the playlist which means I'll never get to any of my 85+ songs on them. This is irritating. I tried ...

Newbie

Ever since the update all the songs in any of my playlists dont shuffle right. It ALWAYS shuffles the first 10 songs on the playlist and goes down on the playlist which means I'll never get to any of...

623 Views

0 replies

0 likes

  • 623 Views
  • 0 replies
  • 0 likes

Offline

I cannot open my account because it is in offline.what do i will do to open it?i can open it in the web browser of my phone but i cant open my account in the app

Newbie

I cannot open my account because it is in offline.what do i will do to open it?i can open it in the web browser of my phone but i cant open my account in the app  

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Shuffle stuck to added album to Playlist

Hi guys, Since a few weeks now I'm noticing a bug with the shuffle function in a playlist.Whenever I add a whole album to a playlist and then shuffle the whole playlist, as soon as one of the songs of the new album is played, the shuffle alogrithm ge...

Casual Listener

Hi guys,   Since a few weeks now I'm noticing a bug with the shuffle function in a playlist. Whenever I add a whole album to a playlist and then shuffle the whole playlist, as soon as one of ...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

App crashes my phone

I have been a premium user for years now and never had issues. Over the last few months, the app has got progressively worse and slower. It's to the point now where it crashes and slows my phone every time I open it. After waiting for a long period, ...

Newbie

I have been a premium user for years now and never had issues.  Over the last few months, the app has got progressively worse and slower.  It's to the point now where it crashes and slows m...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Android app won't play imported Apple-Lossless files which Desktop version played fine

I was truly excited how easy it is import local music files to my Android phone using the Desktop app. However, the Android app does not play lossless Apple m4a. I have to manually re-encode them to 320 bit rate just so I can play those songs in my c...

Casual Listener

I was truly excited how easy it is import local music files to my Android phone using the Desktop app.   However, the Android app does not play lossless Apple m4a.  I have to manually re-...

Joe

Community Legend

1777 Views

3 replies

0 likes

  • 1777 Views
  • 3 replies
  • 0 likes

Pulando músicas sozinho

Olá, galera! Após última atualização do aplicativo em meu Android 7.1 o Spotify está pulando as músicas sozinho. Quando chega mais o menos na metade da música muda sozinho. Já desinstalei e reinstalei mas o problema persiste. O que posso fazer para c...

Newbie

Olá, galera!   Após última atualização do aplicativo em meu Android 7.1 o Spotify está pulando as músicas sozinho. Quando chega mais o menos na metade da música muda sozinho. Já desinstalei e ...

Bittencourt

Spotify Star

8629 Views

1 replies

5 likes

  • 8629 Views
  • 1 replies
  • 5 likes

Superuser Contribution Play Music

Can I listening music without WIFI?? IAM new on Spotify. 

Newbie

Can I listening music without WIFI?? IAM new on Spotify. 

Julian

Moderator

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

Spotify folder corrupted my SD card on my Galaxy S5

I have used the Samsung EVO SD cards all along. I had one card awhile back that started unmouting itself after using Spotify. I figured it was just a bad card so I ordered a new 64gb Samsung EVO min sd card. Again, same thing happened. The card had o...

Regular

I have used the Samsung EVO SD cards all along. I had one card awhile back that started unmouting itself after using Spotify. I figured it was just a bad card so I ordered a new 64gb Samsung EVO min ...

artemonster

Casual Listener

7232 Views

30 replies

5 likes

  • 7232 Views
  • 30 replies
  • 5 likes

Downloaded songs are in my storage, but Spotify won't show them

I am traveling through Australia right now with my 3000 downloaded songs and my downloaded songs are not available anymore. I got logged off randomly and when I log back in I don't have any songs more available off line. I don't have wifi available f...

Music Fan

I am traveling through Australia right now with my 3000 downloaded songs and my downloaded songs are not available anymore. I got logged off randomly and when I log back in I don't have any songs mor...

Nimnim94

Newbie

3928 Views

5 replies

1 likes

  • 3928 Views
  • 5 replies
  • 1 likes

Keasbey Nights (Streetlight Manifesto album) STILL playing wrong version of songs

No idea if this is just an Android issue, but the current Streetlight Manifesto album entitled Keasbey Nights is playing the wrong tracks. Keasbey Nights was originally released by the band Catch 22, but the singer/songwriter eventually formed the gr...

Newbie

No idea if this is just an Android issue, but the current Streetlight Manifesto album entitled Keasbey Nights is playing the wrong tracks.   Keasbey Nights was originally released by the band ...

820 Views

0 replies

1 likes

  • 820 Views
  • 0 replies
  • 1 likes

Music failing when switched manually.

Music failing when switched manually. Music starts and on 1 second cuts and then runs normally to the end or when I advance the song in the time bar. It happened after my device upgraded to Android 8 (moto x4). My friend is having the same problem on...

Regular

Music failing when switched manually. Music starts and on 1 second cuts and then runs normally to the end  or when I advance the song in the time bar. It happened after my device upgraded to And...

ale_adans

Regular

670 Views

1 replies

1 likes

  • 670 Views
  • 1 replies
  • 1 likes

No puedo iniciar sesión Spotify

Mi aplicación tiene activado off line y cuando quise iniciar sesión me manda el mensaje que no puedo debido a que no puede conectarse a internet. Así que necita conectarse a internet para iniciar sesión pero la configuración dice que no puede así que...

Newbie

Mi aplicación tiene activado off line y cuando quise iniciar sesión me manda el mensaje que no puedo debido a que no puede conectarse a internet. Así que necita conectarse a internet para iniciar ses...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Songs imported from pc wont play on my phone.

Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc.Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play, I literally tried everything on youtube, and yes I d...

Visitor

Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc. Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play,...

user-removed

Not applicable

931 Views

4 replies

0 likes

  • 931 Views
  • 4 replies
  • 0 likes

Spotify can't connect to the internet although internet connection is very good

Good Day, I've a TrekStor Android Volkstab and I'm using the spotify app as a premium member since a few months. It works fine until recently. Since a few days it's suddenly not possible for me to listen to music or download playlists completely on t...

Newbie

Good Day,   I've a TrekStor Android Volkstab and I'm using the spotify app as a premium member since a few months. It works fine until recently.    Since a few days&...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Play, Pause, Next Song doesn't work with headset

Since the recent 4 or 5 updates to Spotify, the ability to skip songs with a wired headset has stopped working.The strange thing is that I'm able to skip songs 2-3 times, but after that nothing happens. With a Bluetooth headset, the problem is simila...

Casual Listener

Since the recent 4 or 5 updates to Spotify, the ability to skip songs with a wired headset has stopped working. The strange thing is that I'm able to skip songs 2-3 times, but after that nothing hap...

1141403358

Newbie

7386 Views

6 replies

7 likes

Android
button controls
headset
SamsungS8
skip song
  • 7386 Views
  • 6 replies
  • 7 likes

Problème gestion musique en voiture

Bonjour, Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la possibilité de changer les musiques depuis le poste ou les comma...

Newbie

Bonjour,   Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la poss...

2438 Views

0 replies

3 likes

  • 2438 Views
  • 0 replies
  • 3 likes

Device regullary logouts and removes local cache

Hi,I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with low internet connection i have local cache on internal ...

Newbie

Hi, I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with lo...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Download over cellular off, still downloads over cellular

I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day.I'm running:Spotify 8.4.19.792 armV7Android 7.0Samsung Galaxy A5 2017Samsung Experience 8.1As this turned ...

Regular

I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day. I'm running: Spotify 8.4.19.792 armV7 Android ...

pnkjones

Newbie

5372 Views

9 replies

11 likes

  • 5372 Views
  • 9 replies
  • 11 likes