Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110630 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222730 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579531 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477344 Views
577 replies
40 likes
Bonjour, Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la possibilité de changer les musiques depuis le poste ou les comma...
Bonjour, Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la poss...
2433 Views
0 replies
3 likes
Hi,I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with low internet connection i have local cache on internal ...
Hi, I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with lo...
536 Views
0 replies
0 likes
I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day.I'm running:Spotify 8.4.19.792 armV7Android 7.0Samsung Galaxy A5 2017Samsung Experience 8.1As this turned ...
I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day. I'm running: Spotify 8.4.19.792 armV7 Android ...
Newbie
5361 Views
9 replies
11 likes
I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and so on. Spotify will not finish a single song no more...
I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and s...
Newbie
45164 Views
13 replies
5 likes
Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts. So, apart from the fact that a square cover does not fit into a rectangular design, and all the Titles are now ugly cropped, also the function to switc...
Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts. So, apart from the fact that a square cover does not fit into a rectangular design, and all t...
1761 Views
0 replies
0 likes
For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore).When I select any track by one of those artists, the now playing bar in the bottom of the app disappears. When I choose "Shuf...
For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore). When I select any track by one of those artists, the now playing bar...
Not applicable
640 Views
2 replies
0 likes
Android version: 8.4.49.462 armV7Work PC version: 1.0.77.338.g758ebd78Home PC Version: 1.0.77.338.g758ebd78 I accidentally switched playing device from Android to my work PC and I had no longer been able to switch it back. Playback (I think) did not ...
Android version: 8.4.49.462 armV7 Work PC version: 1.0.77.338.g758ebd78 Home PC Version: 1.0.77.338.g758ebd78 I accidentally switched playing device from Android to my work PC and ...
439 Views
0 replies
0 likes
I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It can be occuring in even a session or in a relaunch. ...
I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It c...
Casual Listener
1278 Views
2 replies
3 likes
Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?
Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?
Casual Listener
1339 Views
6 replies
2 likes
HiI'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing the phone in my bag/pocket. How can I prevent the controls on...
Hi I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing...
Not applicable
26375 Views
4 replies
0 likes
When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app
When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app
641 Views
0 replies
0 likes
What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!
What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!
Newbie
275797 Views
46 replies
8 likes
I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing works. Please help me
I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing work...
456 Views
0 replies
0 likes
The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android and Windows pc.
The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android an...
Casual Listener
659 Views
2 replies
0 likes
the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back
the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back
672 Views
0 replies
1 likes
Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps.How did i can see the pictures of the albums ?
Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps. How did i can see the pictures ...
403 Views
0 replies
0 likes
After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause button. I can't pause or play the current song via...
After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause...
Casual Listener
3122 Views
11 replies
2 likes
Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi.The question is if I tap on the three dotted menu behind any individual song in any of the downloaded pl...
Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi. The question is if I tap on the thre...
711 Views
0 replies
0 likes
Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on the song length but tapping it does nothing on andr...
Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on ...
2277 Views
0 replies
11 likes
hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i missing something? i am a premium user. i have combe...
hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i m...
Casual Listener
1319 Views
1 replies
0 likes
