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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118184 Views

27 replies

4 likes

  • 118184 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237933 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237933 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598830 Views

79 replies

3 likes

  • 598830 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491305 Views

581 replies

42 likes

Account
Free
  • 491305 Views
  • 581 replies
  • 42 likes

Spotify song download

How do I know the songs have been downloaded into my sd card? I set the download location to my sd card under settings but when I check my phone storage, it states that spotify is taking up nearly 1GB of space? any help? is this correct?

Visitor

How do I know the songs have been downloaded into my sd card? I set the download location to my sd card under settings but when I check my phone storage, it states that spotify is taking up nearly 1G...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
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Spotify connecting to someone elses phone without permission

Hello, I have tried troubleshooting first and it has seemed to failed me so here we go. I can connect to spotify just fine. It's great. However for some reason when I am driving my phone (samsung galaxy j7) connects to other devices randomly and for ...

Newbie

Hello, I have tried troubleshooting first and it has seemed to failed me so here we go. I can connect to spotify just fine. It's great. However for some reason when I am driving my phone (samsung gal...

Nico

Community Legend

1906 Views

1 replies

0 likes

  • 1906 Views
  • 1 replies
  • 0 likes

Can't get to my playlists

Howdy. Using Spotify Free on a Samsung tablet. I can log in, listen to music, add songs to my playlist, etc. However, I can no longer access my playlist:- Press "My Library"- Press "Playlists"I see my playlist briefly populated as a list, but before ...

Regular

Howdy.  Using Spotify Free on a Samsung tablet.  I can log in, listen to music, add songs to my playlist, etc.   However, I can no longer access my playlist: - Press "My Library" -...

Acerider

Regular

1129 Views

5 replies

0 likes

  • 1129 Views
  • 5 replies
  • 0 likes

Spotify can't connect on wi-fi

Hi,So, when i reinstall Spotify on my phone, it can connect to the Spotify's servers on wi-fi, but the next day it says "you're offline" even if i'm on wi-fi, but if i try to connect on mobile data, it works!This problem is only on my phone: OnePlus ...

Newbie

Hi, So, when i reinstall Spotify on my phone, it can connect to the Spotify's servers on wi-fi, but the next day it says "you're offline" even if i'm on wi-fi, but if i try to connect on mobile data...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Car display shows the wrong music title

Hello, I have issues with my new Huawei P20 and the bluetooth connection to my car. The connection to my car works, to hear music works, but the display in my car shows me the wrong title and that´s realy annoying. When I hear music over the internal...

Casual Listener

Hello,   I have issues with my new Huawei P20 and the bluetooth connection to my car.   The connection to my car works, to hear music works, but the display in my car shows me the wrong...

in2yourface

Casual Listener

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Spotify won't advance in playlist

I've been having trouble using the Android app of Spotify. Whenever I play music on my phone the track ends with :01 remaining and Spotify will not advance to the next song until I do it manually.

Music Fan

I've been having trouble using the Android app of Spotify. Whenever I play music on my phone the track ends with :01 remaining and Spotify will not advance to the next song until I do it manually.

makesia74

Newbie

2133 Views

8 replies

3 likes

  • 2133 Views
  • 8 replies
  • 3 likes

Adding album as a playlist changed

I save whole albums by using the "add to playlist" option. This creates a playlist with the album title and artist pre-filled and I just save it. That feature seems to have to disappeared and it now asks for me to type it all in. Anyone else noticed ...

Casual Listener

I save whole albums by using the "add to playlist" option. This creates a playlist with the album title and artist pre-filled and I just save it. That feature seems to have to disappeared and it now ...

FrankieMango

Newbie

2090 Views

5 replies

6 likes

  • 2090 Views
  • 5 replies
  • 6 likes

Issues with SpotifyConnect, Chromecast and volume control

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV. The only solution so far is to force-stop spotify on my android and ...

Music Fan

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV.  ...

TheMiziko

Music Fan

887 Views

1 replies

0 likes

bug
Chromecast Android
Spotify Connect Volume Control
Volume Control
  • 887 Views
  • 1 replies
  • 0 likes

Songs dont shuffle after update??

Ever since the update all the songs in any of my playlists dont shuffle right. It ALWAYS shuffles the first 10 songs on the playlist and goes down on the playlist which means I'll never get to any of my 85+ songs on them. This is irritating. I tried ...

Newbie

Ever since the update all the songs in any of my playlists dont shuffle right. It ALWAYS shuffles the first 10 songs on the playlist and goes down on the playlist which means I'll never get to any of...

632 Views

0 replies

0 likes

  • 632 Views
  • 0 replies
  • 0 likes

Offline

I cannot open my account because it is in offline.what do i will do to open it?i can open it in the web browser of my phone but i cant open my account in the app

Newbie

I cannot open my account because it is in offline.what do i will do to open it?i can open it in the web browser of my phone but i cant open my account in the app  

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
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Shuffle stuck to added album to Playlist

Hi guys, Since a few weeks now I'm noticing a bug with the shuffle function in a playlist.Whenever I add a whole album to a playlist and then shuffle the whole playlist, as soon as one of the songs of the new album is played, the shuffle alogrithm ge...

Casual Listener

Hi guys,   Since a few weeks now I'm noticing a bug with the shuffle function in a playlist. Whenever I add a whole album to a playlist and then shuffle the whole playlist, as soon as one of ...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

App crashes my phone

I have been a premium user for years now and never had issues. Over the last few months, the app has got progressively worse and slower. It's to the point now where it crashes and slows my phone every time I open it. After waiting for a long period, ...

Newbie

I have been a premium user for years now and never had issues.  Over the last few months, the app has got progressively worse and slower.  It's to the point now where it crashes and slows m...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Android app won't play imported Apple-Lossless files which Desktop version played fine

I was truly excited how easy it is import local music files to my Android phone using the Desktop app. However, the Android app does not play lossless Apple m4a. I have to manually re-encode them to 320 bit rate just so I can play those songs in my c...

Casual Listener

I was truly excited how easy it is import local music files to my Android phone using the Desktop app.   However, the Android app does not play lossless Apple m4a.  I have to manually re-...

Joe

Community Legend

1786 Views

3 replies

0 likes

  • 1786 Views
  • 3 replies
  • 0 likes

Pulando músicas sozinho

Olá, galera! Após última atualização do aplicativo em meu Android 7.1 o Spotify está pulando as músicas sozinho. Quando chega mais o menos na metade da música muda sozinho. Já desinstalei e reinstalei mas o problema persiste. O que posso fazer para c...

Newbie

Olá, galera!   Após última atualização do aplicativo em meu Android 7.1 o Spotify está pulando as músicas sozinho. Quando chega mais o menos na metade da música muda sozinho. Já desinstalei e ...

Bittencourt

Spotify Star

8635 Views

1 replies

5 likes

  • 8635 Views
  • 1 replies
  • 5 likes

Superuser Contribution Play Music

Can I listening music without WIFI?? IAM new on Spotify. 

Newbie

Can I listening music without WIFI?? IAM new on Spotify. 

Julian

Moderator

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Spotify folder corrupted my SD card on my Galaxy S5

I have used the Samsung EVO SD cards all along. I had one card awhile back that started unmouting itself after using Spotify. I figured it was just a bad card so I ordered a new 64gb Samsung EVO min sd card. Again, same thing happened. The card had o...

Regular

I have used the Samsung EVO SD cards all along. I had one card awhile back that started unmouting itself after using Spotify. I figured it was just a bad card so I ordered a new 64gb Samsung EVO min ...

artemonster

Casual Listener

7251 Views

30 replies

5 likes

  • 7251 Views
  • 30 replies
  • 5 likes

Downloaded songs are in my storage, but Spotify won't show them

I am traveling through Australia right now with my 3000 downloaded songs and my downloaded songs are not available anymore. I got logged off randomly and when I log back in I don't have any songs more available off line. I don't have wifi available f...

Music Fan

I am traveling through Australia right now with my 3000 downloaded songs and my downloaded songs are not available anymore. I got logged off randomly and when I log back in I don't have any songs mor...

Nimnim94

Newbie

3944 Views

5 replies

1 likes

  • 3944 Views
  • 5 replies
  • 1 likes

Keasbey Nights (Streetlight Manifesto album) STILL playing wrong version of songs

No idea if this is just an Android issue, but the current Streetlight Manifesto album entitled Keasbey Nights is playing the wrong tracks. Keasbey Nights was originally released by the band Catch 22, but the singer/songwriter eventually formed the gr...

Newbie

No idea if this is just an Android issue, but the current Streetlight Manifesto album entitled Keasbey Nights is playing the wrong tracks.   Keasbey Nights was originally released by the band ...

827 Views

0 replies

1 likes

  • 827 Views
  • 0 replies
  • 1 likes

Music failing when switched manually.

Music failing when switched manually. Music starts and on 1 second cuts and then runs normally to the end or when I advance the song in the time bar. It happened after my device upgraded to Android 8 (moto x4). My friend is having the same problem on...

Regular

Music failing when switched manually. Music starts and on 1 second cuts and then runs normally to the end  or when I advance the song in the time bar. It happened after my device upgraded to And...

ale_adans

Regular

678 Views

1 replies

1 likes

  • 678 Views
  • 1 replies
  • 1 likes

No puedo iniciar sesión Spotify

Mi aplicación tiene activado off line y cuando quise iniciar sesión me manda el mensaje que no puedo debido a que no puede conectarse a internet. Así que necita conectarse a internet para iniciar sesión pero la configuración dice que no puede así que...

Newbie

Mi aplicación tiene activado off line y cuando quise iniciar sesión me manda el mensaje que no puedo debido a que no puede conectarse a internet. Así que necita conectarse a internet para iniciar ses...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes