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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114578 Views

26 replies

4 likes

  • 114578 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230265 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230265 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589388 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484419 Views

580 replies

42 likes

Account
Free
  • 484419 Views
  • 580 replies
  • 42 likes

Spotify randomly skips to next track. It will not finish a single song no more.

I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and so on. Spotify will not finish a single song no more...

Regular

I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and s...

SebLP

Newbie

45534 Views

13 replies

5 likes

  • 45534 Views
  • 13 replies
  • 5 likes

New Spotify UI - make it optional

Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts. So, apart from the fact that a square cover does not fit into a rectangular design, and all the Titles are now ugly cropped, also the function to switc...

Regular

Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts.  So, apart from the fact that a square cover does not fit into a rectangular design, and all t...

1765 Views

0 replies

0 likes

  • 1765 Views
  • 0 replies
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Can't play certain artists on Android Phones.

For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore).When I select any track by one of those artists, the now playing bar in the bottom of the app disappears. When I choose "Shuf...

Visitor

For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore). When I select any track by one of those artists, the now playing bar...

user-removed

Not applicable

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Cannot switch with Device Connect

Android version: 8.4.49.462 armV7Work PC version: 1.0.77.338.g758ebd78Home PC Version: 1.0.77.338.g758ebd78 I accidentally switched playing device from Android to my work PC and I had no longer been able to switch it back. Playback (I think) did not ...

Newbie

Android version: 8.4.49.462 armV7 Work PC version: 1.0.77.338.g758ebd78 Home PC Version: 1.0.77.338.g758ebd78     I accidentally switched playing device from Android to my work PC and ...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Audio quality keeps resetting itself back

I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It can be occuring in even a session or in a relaunch. ...

Casual Listener

I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It c...

reauxi

Casual Listener

1286 Views

2 replies

3 likes

  • 1286 Views
  • 2 replies
  • 3 likes

Small bug when I manually start a song

Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?

Casual Listener

Hey!   In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?

ticked_off

Casual Listener

1344 Views

6 replies

2 likes

  • 1344 Views
  • 6 replies
  • 2 likes

Solved!! How to Stop Controls on Lock Screen?

HiI'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing the phone in my bag/pocket. How can I prevent the controls on...

Casual Listener

Hi I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen.   Several times I have selected "play" when placing...

user-removed

Not applicable

26414 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Im offline

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

Newbie

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

646 Views

0 replies

0 likes

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Solved!! Won't let me log in

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

Casual Listener

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

harveyjay73

Newbie

275997 Views

46 replies

8 likes

  • 275997 Views
  • 46 replies
  • 8 likes

Offline all the time. Offline mode is turned off

I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing works. Please help me

Newbie

I've tried everything. Uninstall. Clear cache. Login with account number.    Can only access my own playlist and listen to them only. And yes it is streaming online.   Nothing work...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Daily mix disappear after premium.

The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android and Windows pc.

Casual Listener

The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium.  Is this a bug?    I have the same issue on both android an...

NewUserAlex

Casual Listener

661 Views

2 replies

0 likes

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  • 2 replies
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no shuffle or repeat on spotify weekly?

the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back

Casual Listener

the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back

681 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Album Picture

Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps.How did i can see the pictures of the albums ?

Newbie

Hi. (Sorry for my english, i'm french :/)   On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps. How did i can see the pictures ...

408 Views

0 replies

0 likes

  • 408 Views
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Android Wear 2.0 App won't play / pause

After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause button. I can't pause or play the current song via...

Casual Listener

After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause...

sarpdoruk

Casual Listener

3152 Views

11 replies

2 likes

  • 3152 Views
  • 11 replies
  • 2 likes

Question about Save in playlists

Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi.The question is if I tap on the three dotted menu behind any individual song in any of the downloaded pl...

Composer

Hi.    I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi. The question is if I tap on the thre...

719 Views

0 replies

0 likes

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  • 0 replies
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How to show time remaining

Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on the song length but tapping it does nothing on andr...

Newbie

Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on ...

2279 Views

0 replies

11 likes

  • 2279 Views
  • 0 replies
  • 11 likes

No shuffle button on android?

hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i missing something? i am a premium user. i have combe...

Casual Listener

hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i m...

lostgubbins

Casual Listener

1325 Views

1 replies

0 likes

  • 1325 Views
  • 1 replies
  • 0 likes

The next songs won't automatically play and sometimes the songs stop playing in the middle of the so

Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and then close the app and use Facebook, after the song en...

Newbie

Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and the...

DonD79

Newbie

5586 Views

2 replies

0 likes

  • 5586 Views
  • 2 replies
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Solved!! No sound after playing one song and stops playlist

I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, if i leave it alone though it stops the next song fr...

Casual Listener

I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, i...

Devushka

Casual Listener

25387 Views

97 replies

8 likes

  • 25387 Views
  • 97 replies
  • 8 likes

Superuser Contribution Downloaded music and playlist access

Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as afterall ive downloaded them so does that mean i have...

Newbie

Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as af...

Julian

Moderator

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes