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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • 11 replies
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16778 Views
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  • 16778 Views
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Playlist sorting options

are thre any way to sort the playlist by date(added) on the phone (android) like you can on your computer? i have a samsung s7 running android 7.0 atm

  • Newbie
  • are thre any way to sort the playlist by date(added) on the phone (android) like you can on your computer? i have a samsung s7 running android 7.0 atm 
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  • 110 Views
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Wrong song displayed after each commercial

After each commercial the wrong song is displayed compared to the one you hear playing! Sometimes it does show the correct one for 1 second just after the commercial, but it shifts to some other song while keep on playing that first displayed song!so...

  • Music Fan
  • After each commercial the wrong song is displayed compared to the one you hear playing!   Sometimes it does show the correct one for 1 second just after the commercial, but it shifts to some o...
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  • 128 Views
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Problema de almacenamiento en Moto G3

Hola, hace poco cambie mi telefono y he adquirido un Moto G3 No Plus, el problema es que he querido pasar los datos a una Tarjeta SD externa y directamente la opcion de "Almacenamiento" no aparece y eso me impide descargar las canciones de mi bibliot...

  • Newbie
  • Hola, hace poco cambie mi telefono y he adquirido un Moto G3 No Plus, el problema es que he querido pasar los datos a una Tarjeta SD externa y directamente la opcion de "Almacenamiento" no aparece y ...
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  • 266 Views
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Error logging into app

I am having an error message when opening the application. "Your current setting is offline. Stay online to connect to Spotify." Being that one of the options that are cancel or connect does not change the problem that persists. I can only resolve it...

  • Regular
  • I am having an error message when opening the application. "Your current setting is offline. Stay online to connect to Spotify." Being that one of the options that are cancel or connect does not chan...
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  • 178 Views
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Music Listing between Spotify, iPhone and car

I have my iPhone paired with my 2017 forester. When I was with Apple Music and using Bluetooth, I would be able to see the song info on my car screen. When i switched to Spotify, with the same setup as the iPhone, I cannot see any info on the screen....

  • Newbie
  • I have my iPhone paired with my 2017 forester. When I was with Apple Music and using Bluetooth, I would be able to see the song info on my car screen. When i switched to Spotify, with the same setup ...
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  • 106 Views
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Why is Spotify using so much mobile data? It's just too expensive to use!

I use Spotify mainly over Wifi and when I'm out I ONLY use downloaded playlists. So WHY does Spotify use huge amounts of mobile 3G data? If this is how Spotify is supposed to work I can't use it. It's just too expensive! Why isn't there a WiFi only o...

  • Roadie
  • I use Spotify mainly over Wifi and when I'm out I ONLY use downloaded playlists. So WHY does Spotify use huge amounts of mobile 3G data? If this is how Spotify is supposed to work I can't use it. It'...
  • fresh-ear
  • Roadie
  • 11825 Views
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  • 11825 Views
  • 22 replies
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Stockage de donnees

Bonjour a tous,J'utilise Spotify en version Family, a jour, qui tourne sous Android 6.0.1 sur un Galaxy S5 avec une carte SD classe 10 de 128Go installee. Systematiquement a la suite de redemarrage de l'appli, d'une mise a jour ou d'un redemarrage du...

  • Newbie
  • Bonjour a tous, J'utilise Spotify en version Family, a jour, qui tourne sous Android 6.0.1 sur un Galaxy S5 avec une carte SD classe 10 de 128Go installee.   Systematiquement a la suite ...
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  • 341 Views
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Solved!! turning off new spotify android version

I feel extremely remedial here, but how do you turn off the new version of Spotify Mobile on the Droid Bionic? Before I would touch the menu button and then choose to exit. So far the only thing I have figured out is to either log out completely or g...

  • Casual Listener
  • I feel extremely remedial here, but how do you turn off the new version of Spotify Mobile on the Droid Bionic?  Before I would touch the menu button and then choose to exit. So far the only thin...
  • SpotifyItBlows
  • Casual Listener
  • 114906 Views
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  • 114906 Views
  • 54 replies
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Play and pause issue using wired headphones

I've had this weird issue with Spotifys latest update regarding using wired headphones (tried 3 different pairs)where the music is playing along and I would like to pause it, no issues here. But when I'd like to play again nothing happens. And if you...

  • Newbie
  • I've had this weird issue with Spotifys latest update regarding using wired headphones (tried 3 different pairs) where the music is playing along and I would like to pause it, no issues here.  ...
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15 minute issue android

First my screen goes off.After 15 minutes the app widget dissapears, music stops, and i have to reopen app. So i have done everything to fix this. even the trouble shooting guide. this is my phone and what i use.specs:-zte grand x4 model z956-android...

  • Casual Listener
  • First my screen goes off.After 15 minutes the app widget dissapears, music stops, and i have to reopen app. So i have done everything to fix this. even the trouble shooting guide. this is my phone an...
  • raiza999
  • Casual Listener
  • 314 Views
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  • 1 likes
  • 314 Views
  • 2 replies
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Spotify connect stopped working on Samsung S8+ and Macbook Pro

Hello all, I know this topic has been beaten to death but my Samsung S8+ and my Macbook do not show my Denon avr-s720w receiver. It worked up unitl yesterday! However, the receiver shows up on my wife's iPhone and she is able to play music through it...

  • Newbie
  • Hello all,   I know this topic has been beaten to death but my Samsung S8+ and my Macbook do not show my Denon avr-s720w receiver. It worked up unitl yesterday! However, the receiver show...
  • evancox10
  • Newbie
  • 286 Views
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  • 286 Views
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Android: Spotify is always asking to log in (how to stay log in)

I have premium account. Too often and for no reason that I undestand, Spotify is asking me to log in again. Then I'm loosing all my dowloaded music. Very Annoying. I try uninstall/ reinstall the app. I try to go in off line mode retrun in on line mod...

  • Newbie
  • I have premium account. Too often and for no reason that I undestand, Spotify is asking me to log in again. Then I'm loosing all my dowloaded music. Very Annoying. I try uninstall/ reinstall the app....
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  • 153 Views
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keep losing downloaded music?

I am constantly losing the tracks i have downloaded for offline pkay from my samsung gt.i8190n running android 4.1.2 music downloads fine, then every few days whilst in offline mode it suddenly wont play and i have to find an internet conection and l...

  • Casual Listener
  • I am constantly losing the tracks i have downloaded for offline pkay from my samsung gt.i8190n running android 4.1.2 music downloads fine, then every few days whilst in offline mode it suddenly won...
  • beachchopper
  • Casual Listener
  • 3605 Views
  • 11 replies
  • 6 likes
  • 3605 Views
  • 11 replies
  • 6 likes

Track Not Available- displaying every time on some tracks from Wild World by Bastille

Trying to play my playlist but every time any of the following Bastille songs comes up, it displays the "This song is not available" message.:"Warmth""Send Them Off!""Blame""Fake It""Way Beyond""Shame"The weirdest part is that it's only these songs, ...

  • Newbie
  • Trying to play my playlist but every time any of the following Bastille songs comes up, it displays the "This song is not available" message.: "Warmth" "Send Them Off!" "Blame" "Fake It" "Way Be...
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  • desktop app
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Will not play on listed device

I am currently trying to use a Spotify playlist on a friend's Sonos when visiting.. the first 3 times as soon as I arrived at their place & the WiFi/broadband connected I was able to look at the list of devices recognised and it would connect. Last n...

  • Casual Listener
  • I am currently trying to use a Spotify playlist on a friend's Sonos when visiting.. the first 3 times as soon as I arrived at their place & the WiFi/broadband connected I was able to look at the ...
  • bbbambalam
  • Casual Listener
  • 282 Views
  • 2 replies
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  • 282 Views
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Album cover on the lock screen

I already researched a lot and still did not find a solution. I want to know how to put the album cover of the current song on the lock screen, my cell phone is Samsung Galaxy A9. Android 7.0. if anyone knows how to solve this, please help me. Thank ...

  • Casual Listener
  • I already researched a lot and still did not find a solution. I want to know how to put the album cover of the current song on the lock screen, my cell phone is Samsung Galaxy A9. Android 7.0. if any...
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  • 367 Views
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Can't log in because device is set to offline

I am trying to log in to my spotify account on android. It tells me my device is set to offline, and to please go online to log in. I can't change my setting to online because I can't get into the account! I installed an update to no avail...

  • Newbie
  • I am trying to log in to my spotify account on android. It tells me my device is set to offline, and to please go online to log in. I can't change my setting to online because I can't get into the ac...
  • Joe
  • Community Legend
  • 225 Views
  • 1 replies
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  • 225 Views
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[ANDROID]How to remove songs from playlist?

I can not find the option to remove songs from playlists while using Spotify on a Samsung S7. I have read the other threads on this topic, and there is no option to remove songs or edit playlist when I hit the "3 dots" button for options on the playl...

  • Newbie
  • I can not find the option to remove songs from playlists while using Spotify on a Samsung S7.   I have read the other threads on this topic, and there is no option to remove songs or edit play...
  • Joe
  • Community Legend
  • 1094 Views
  • 1 replies
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  • 1094 Views
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I Want to change my username

I want to change my name, because it's wrong lol, i had it when i was young and dumb

  • Newbie
  • I want to change my name, because it's wrong lol, i had it when i was young and dumb
  • Joe
  • Community Legend
  • 126 Views
  • 1 replies
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  • 126 Views
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Solved!! Need help

cant play song since i downloaded this app. need help

  • Casual Listener
  • cant play song since i downloaded this app. need help
  • Joe
  • Community Legend
  • 231 Views
  • 3 replies
  • 0 likes
  • 231 Views
  • 3 replies
  • 0 likes