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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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cohendylan1

Music Fan

209727 Views

140 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

559250 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462108 Views

575 replies

39 likes

Account
Free
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  • 39 likes

Superuser Contribution Renewing subscription

Got a new debit card. Tried updating payment info, and it refuses to go through. I've tried both my credit cards and even tested my mom's card, nothing. Why won't it update my payment info?

Newbie

Got a new debit card. Tried updating payment info, and it refuses to go through. I've tried both my credit cards and even tested my mom's card, nothing. Why won't it update my payment info?

SergioDavid

Roadie

416 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Chinese ads while I live in Finland

Hi! Why do U have chinese ads when I live in Finland anyway to fix this by myself

Newbie

Hi! Why do U have chinese ads when I live in Finland anyway to fix this by myself

SergioDavid

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
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Superuser Contribution Can't save music to SD card set as internal

Hi, I'm having this problem where I can't save my music to an SD card which is set as "internal storage". There isn't an option in the settings to save in SD card which is understandable, because the card is set to show as internal storage. But when ...

Casual Listener

Hi, I'm having this problem where I can't save my music to an SD card which is set as "internal storage". There isn't an option in the settings to save in SD card which is understandable, because the...

SergioDavid

Roadie

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Can't move tracks to SD card

For some reason I can't move my downloaded tracks to the SD card. I used to have the downloaded tracks on this card, but after I dropped the phone and the screen crashed, the person at the shop where I had the phone fixed removed the card without swi...

Casual Listener

For some reason I can't move my downloaded tracks to the SD card. I used to have the downloaded tracks on this card, but after I dropped the phone and the screen crashed, the person at the shop where...

lelek-kozodój

Casual Listener

864 Views

1 replies

0 likes

  • 864 Views
  • 1 replies
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Won't shuffle on "shuffle"

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single time. I now know exactly what song is about to pla...

Casual Listener

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single...

251 Views

0 replies

0 likes

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Superuser Contribution Downloaded songs no longer downloaded after app update

When I update the Spotify app on my Android phone, all downloaded songs are no longer marked as downloaded. I have to download the songs again to my phone. The updated app should be able to access the previous downloads and play them, but it does not...

Casual Listener

When I update the Spotify app on my Android phone, all downloaded songs are no longer marked as downloaded. I have to download the songs again to my phone.   The updated app should be able to ...

tacozona

Casual Listener

1546 Views

4 replies

0 likes

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  • 4 replies
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Offline Song Downloads removed

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices registered. But I only have two devices for Offline S...

Newbie

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices re...

348 Views

0 replies

0 likes

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Spotify connect problems

I have an annoying issue with Spotify. When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify connect. I didn't even know about Spotify connect, never...

Newbie

I have an annoying issue with Spotify.  When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify...

321 Views

0 replies

0 likes

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Can I remove cache and preserve my library?

I have a huge amount of songs that I once added but now I don't like them anymore, so I removed them from my library. Now that didn't free any space at all. It seems to be a thing for years already. Now there is the clear cache option. But I don't wa...

Casual Listener

I have a huge amount of songs that I once added but now I don't like them anymore, so I removed them from my library. Now that didn't free any space at all. It seems to be a thing for years already. ...

Jenfammn

Newbie

17637 Views

2 replies

0 likes

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  • 2 replies
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Müzik kendiliğinden duruyor

Merhaba, yaklaşık 1 yıldır Spotify Premium kullanıcısıyım. Son 3 gündür indirmiş olduğum müzikleri dinlerken müzik kendi kendine duruyor. Bazen 20 dakika aralıklarla, bazen 10 saniye. Uygulamayı silmek dışında ne yapabilirim?

Casual Listener

Merhaba, yaklaşık 1 yıldır Spotify Premium kullanıcısıyım. Son 3 gündür indirmiş olduğum müzikleri dinlerken müzik kendi kendine duruyor. Bazen 20 dakika aralıklarla, bazen 10 saniye. Uygulamayı silm...

31440 Views

0 replies

59 likes

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  • 59 likes

How to SWITCH OFF SHUFFLE completely?

I am wondering how i can switch off SHUFFLE and which indicator shows me that SHIFFLE IS OFF. Whithin my android app theres always a green shuffle button shown. Tapping on this button results in nothing. Neither a color change of the button nor an ot...

Newbie

I am wondering how i can switch off SHUFFLE and which indicator shows me that SHIFFLE IS OFF. Whithin my android app theres always a green shuffle button shown. Tapping on this button results in noth...

LordyKillz

Newbie

43379 Views

10 replies

2 likes

Shuffle play
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Solved!!Superuser Contribution Problema al descargar musica

Cordial saludo,Tengo problemas al intentar descargar mi música al dispositivo movil, siempre me muestra que la musica ya se encuentra sincronizada en el dispositivo pero cuando trato de escucharlas en modo offline simplemente se queda en silencio. En...

Newbie

Cordial saludo, Tengo problemas al intentar descargar mi música al dispositivo movil, siempre me muestra que la musica ya se encuentra sincronizada en el dispositivo pero cuando trato de escucharlas...

gonzorron1

Casual Listener

130498 Views

4 replies

1 likes

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  • 4 replies
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Can't save music on SD card

Although I have already formated the SD card as potable device, and have already cleaned all the saved configuration and etc, I am not able to save the music on the SD card.

Newbie

Although I have already formated the SD card as potable device, and have already cleaned all the saved configuration and etc, I am not able to save the music on the SD card. 

400 Views

0 replies

0 likes

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Speicherort meiner Playlists SD card / interner Speicher voll

Hallo zusammen,Ich nutze seit einigen Tagen ein Huawei P8 mit einer 32gb Speicherkarte (die ist so gut wie leer) und 10gb internem Speicher.In den Einstellungen der Downloads von Spotify habe ich eingestellt, dass der Speicherort meine SD Karte ist, ...

Casual Listener

Hallo zusammen, Ich nutze seit einigen Tagen ein Huawei P8 mit einer 32gb Speicherkarte (die ist so gut wie leer) und 10gb internem Speicher. In den Einstellungen der Downloads von Spotify habe ich...

zorreyy

Newbie

16705 Views

8 replies

0 likes

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  • 8 replies
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No puedo iniciar Sesion

Puse mi dispositivo en modo offline y por un problema se me cerro la sesión de mi cuenta.Al querer volver inicar sesion, la app me dice me conecte a internet porque esta en modo offline. Como soluciono esto sin desinstalar la aplicación!?? Borre la c...

Newbie

Puse mi dispositivo en modo offline y por un problema se me cerro la sesión de mi cuenta. Al querer volver inicar sesion, la app me dice me conecte a internet porque esta en modo offline. Como soluc...

294 Views

0 replies

0 likes

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Se me borran las canciones descargadas

Descargué una nueva versión de la APP (8.4.49.462 armV7). Desde que lo hice, descargo las canciones y cuando vuelvo a entrar a Spotify figuran en "gris" no en verde. Tengo que volver a descargarlas y al volver a entrar sucede lo mismo. Nunca antes me...

Newbie

Descargué una nueva versión de la APP (8.4.49.462 armV7). Desde que lo hice, descargo las canciones y cuando vuelvo a entrar a Spotify figuran en "gris" no en verde. Tengo que volver a descargarlas y...

360 Views

0 replies

0 likes

  • 360 Views
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Downloa

I have default to external storage, but keeps deleting downloads and defaulting to device again. Very annoying.

Newbie

I have default to external storage, but keeps deleting downloads and defaulting to device again. Very annoying. 

2298 Views

0 replies

0 likes

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Ep and single dosen't show up on artist page

Like the title says Ep and single tab is not showing up in the artist page and it drives me crazy cause i cant see the songsIs there a solution???

Visitor

Like the title says Ep and single tab is not showing up in the artist page and it drives me crazy cause i cant see the songs Is there a solution???

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes