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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375485 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

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Superuser Contribution Re: Spotify Premium app on the Gear S3 - General Issues and workarounds after 3 months of use

I just got a new Android cell phone and Spotify came free for 6 months. Which version is that? I'm having crashes all the time or it stops them I go back and forth to fix it. This is crazy. How long have u guys been in business? Obviously you guys ha...

Newbie

I just got a new Android cell phone and Spotify came free for 6 months.  Which version is that?  I'm having crashes all the time or it stops them I go back and forth to fix it.  This i...

Melody

Spotify

340 Views

1 replies

0 likes

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Google Assistant Can't Open Spotify

A new problem has started last week when using google voice commands to use Spotify. This is using a Samsung Galaxy S7 Edge and a bluetooth connected head unit. Normally, you activate the assistant and ask 'Play *song* by *artist* on spotify'. Which ...

Casual Listener

A new problem has started last week when using google voice commands to use Spotify. This is using a Samsung Galaxy S7 Edge and a bluetooth connected head unit.   Normally, you activate the as...

newbie7

Newbie

3365 Views

3 replies

5 likes

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  • 3 replies
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Chromecast audio not in Devices Available list on Android

I am a Spotify premium user and have been streaming via two Google Chromecast Audios successfully for at least a year. Recently connection to the Chromecasts has become more difficult as they do not always appear in the Devices Available list on the ...

Newbie

I am a Spotify premium user and have been streaming via two Google Chromecast Audios successfully for at least a year. Recently connection to the Chromecasts has become more difficult as they do not ...

johnsm1ffey

Newbie

789 Views

1 replies

2 likes

Android
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How to Play Spotify Music on the Amazon Echo?

Amazon Echo uses Amazon’s Prime Music as the default service for any music you want to play. But you can also connect your Spotify account to the Amazon Echo and tell Alexa to play anything through the third-party service.Anyone use Spotify Music on ...

Regular

Amazon Echo uses Amazon’s Prime Music as the default service for any music you want to play. But you can also connect your Spotify account to the Amazon Echo and tell Alexa to play anything...

itguynb

Casual Listener

3332 Views

3 replies

0 likes

Music
Speakers
Troubleshooting
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volume quiet

i bought a new recently that has no cd player init so i thought put spotify on my phone and bluetooth it to the car easy!!i have down loaded my tunes but connected either by b/tooth or by Aux lead the volume is rubbish i have to turn car stereo to ma...

Newbie

i bought a new recently that has no cd player init so i thought put spotify on my phone and bluetooth it to the car easy!! i have down loaded my tunes but connected either by b/tooth or by Aux lead ...

456 Views

0 replies

0 likes

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Songs Not Playing

Hello, So Ive been having problem with playing my songs while offline. My songs seem to download fine, then when Im offline they'll play the first few seconds of the song and then stop.. or not even play at all. Ive tried to delete my cache, change t...

Casual Listener

Hello,   So Ive been having problem with playing my songs while offline. My songs seem to download fine, then when Im offline they'll play the first few seconds of the song and then stop.. or ...

lmartin1

Casual Listener

463 Views

2 replies

0 likes

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Music paused on Android as the screen orientatation change.

Whenever I turn my phone from portrait orientation to landscape, my spotify music pauses. I am using Samsunf Note 8. Can sm1 pls help pls.. is there a way to stop this from happenning? It is really frustrating when phone is in my pocket/bag and music...

Newbie

Whenever I turn my phone from portrait orientation to landscape, my spotify music pauses. I am using Samsunf Note 8. Can sm1 pls help pls.. is there a way to stop this from happenning? It is really f...

246 Views

0 replies

0 likes

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Tinder/Spotify

Bonjour, J'ai un problème, quand je lie mon spotify a mon compte tinder tout fonctionne bien sauf que dans la partie " chason culte " et " artistes préférés " un seul artiste est présent alors que je ne l'écoute même pas, quelqu'un a une solution pou...

Visitor

Bonjour,  J'ai un problème, quand je lie mon spotify a mon compte tinder tout fonctionne bien sauf que dans la partie " chason culte " et " artistes préférés " un seul artiste est présent alors...

571 Views

0 replies

0 likes

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Playing offline in the car

I have a premium account which is located on my Galaxy tablet I can download and play music offline in my car ( bit clumbersome) I plan to pair with another device (not my android phone) when I pair the device will I get my libary on this device and ...

Newbie

I have a premium account which is located on my Galaxy tablet I can download and play music offline in my car ( bit clumbersome) I plan to pair with another device (not my android phone) when I pair ...

286 Views

0 replies

0 likes

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Daily mix

Hello i am a premium account . I have 3 daily mix and no one from those mixies are not refreshing. I have the same songs for week. What i can do for the mixies will change and refreshing the songs. On my libary i dont havd the option for daily mixies...

Newbie

Hello i am a premium account . I have 3 daily mix and no one from those mixies are not refreshing. I have the same songs for week. What i can do for the mixies will change and refreshing the songs. O...

SMuldoon

Music Fan

478 Views

1 replies

0 likes

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  • 1 replies
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Si eliminó caché se borran las playlist creadas?

HolaEs la duda que tengo. Desde hace tiempo tengo saturada la memoria de mi celular y necesito liberar espacio para que todo funcione bien. Si le doy click en configuración en "eliminar la caché y los datos guardados" se borra todo y me deja solo la ...

Casual Listener

Hola Es la duda que tengo. Desde hace tiempo tengo saturada la memoria de mi celular y necesito liberar espacio para que todo funcione bien.  Si le doy click en configuración en "eliminar la c...

uvildo

Newbie

44420 Views

6 replies

1 likes

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  • 1 likes

p9 lite crash

ciao ragazi, ho l'abbonamento classico ma dopo l'ultimo aggiornamento ogni volta che blocco il cellulare si blocca. come posso risolvere? grazie

Newbie

ciao ragazi, ho l'abbonamento classico ma dopo l'ultimo aggiornamento ogni volta che blocco il cellulare si blocca. come posso risolvere? grazie

Giulio921

Newbie

443 Views

1 replies

0 likes

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Android auto keeps forgetting that spotify is installed

For a couple of weeks, in most cases i get no option to play music via spotify. The only possibility to get it work is:a. To reboot the phone before connecting to the car.b. To "remind" AA that spotify is installed (via Apps for AA -> Playstore -> sp...

Casual Listener

For a couple of weeks, in most cases i get no option to play music via spotify. The only possibility to get it work is: a. To reboot the phone before connecting to the car. b. To "remind" AA that spo...

504 Views

0 replies

1 likes

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Is it possible to get the full-screen album art on my created playlist?

Not sure how long the full-screen album art has been around since i dont go into the spotify playlists too often but i saw it when visiting rap caviar last week, and just recently looking at my time capsule playlist. The full-screen album art looks s...

Casual Listener

Not sure how long the full-screen album art has been around since i dont go into the spotify playlists too often but i saw it when visiting rap caviar last week, and just recently looking at my time ...

paul77309

Newbie

9503 Views

3 replies

13 likes

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  • 13 likes

Local files error

I can't download the music files from my PC on my Android, because I always get a "Waiting to download" message. I already tried everything from the article, including moving the files to another playlist and reinstalling the app, but nothing solved ...

Newbie

I can't download the music files from my PC on my Android, because I always get a "Waiting to download" message. I already tried everything from the article, including moving the files to another pla...

b_lywelyn

Newbie

455 Views

1 replies

0 likes

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Spotify will not connect to Google assistant on android

I go through the setup process and after clicking log in on the screen after selecting spotify, am taken to a blank page. I'm on a Samsung Note 8 and have spotify premium. I'm going to cancel spotify and move to Google play if this won't work.

Newbie

I go through the setup process and after clicking log in on the screen after selecting spotify, am taken to a blank page.    I'm on a Samsung Note 8 and have spotify premium.  &nbsp...

359 Views

0 replies

0 likes

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Spotify falla cuando se abre por segunda vez

Me suscribi a premium despues de un tiempo en un nuevo celular, y cuando instale el spotify aparentemente todo iba bien pero cuando pulsaba casa en android y volvia a abrir la aplicacion esta solo reproducia la musica en la que estaba y ya no reaccio...

Newbie

Me suscribi a premium despues de un tiempo en un nuevo celular, y cuando instale el spotify aparentemente todo iba bien pero cuando pulsaba casa en android y volvia a abrir la aplicacion esta solo re...

305 Views

0 replies

0 likes

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Last several versions of Spotify don't work

The Spotify Android app has not worked for at least the last 4-5 versions, if not more. Originally, the app would open to a dark gray screen, then a "Spotify is not responding" dialog would come up. With the current version and the most recent previo...

Casual Listener

The Spotify Android app has not worked for at least the last 4-5 versions, if not more.  Originally, the app would open to a dark gray screen, then a "Spotify is not responding" dialog would com...

Teraforce88

Casual Listener

544 Views

2 replies

0 likes

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  • 2 replies
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App closing when phone locked

Hi! Whenever I lock my phone or it goes to sleep the Spotify app just kills itself. I've gone through all my permissions to find anything that might be blocking it, I've done a clean uninstall and reinstall, I've been through my Avast Security and Ba...

Newbie

Hi! Whenever I lock my phone or it goes to sleep the Spotify app just kills itself. I've gone through all my permissions to find anything that might be blocking it, I've done a clean uninstall and re...

Gseguierjc

Casual Listener

1515 Views

4 replies

2 likes

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Google Home and Spotify

Starting last night, I have noticed a problem with my Google Home and playing from Spotify. Whenever I play something from my phone (Samsung S8+) on my Google Home, it plays... as long as I don't touch ANYTHING on my phone. If I try to control my mus...

Newbie

Starting last night, I have noticed a problem with my Google Home and playing from Spotify. Whenever I play something from my phone (Samsung S8+) on my Google Home, it plays... as long as I don't tou...

donniec

Newbie

783 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes