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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106775 Views

26 replies

3 likes

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  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216409 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216409 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570014 Views

78 replies

3 likes

  • 570014 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469990 Views

577 replies

40 likes

Account
Free
  • 469990 Views
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  • 40 likes

Shuffle not working free account android

For the past month or so, shuffle is not working. I have a ton of playlists, and I understand completely that the only way to listen to a playlist on a free account is in shuffle mode, with ads. I'm fine with this, its how I've been using spotify for...

Casual Listener

For the past month or so, shuffle is not working.  I have a ton of playlists, and I understand completely that the only way to listen to a playlist on a free account is in shuffle mode, with ads...

634 Views

0 replies

0 likes

  • 634 Views
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it alway says "the song is not available" after google assistant finds it

i sometime ask google assistant to find the song playing at my surrounding, and google finds it like the image above, but when i click the spotify link it always says "the song is not available" like the image below.despite that it says it is not ava...

Newbie

i sometime ask google assistant to find the song playing at my surrounding, and google finds it like the image above, but when i click the spotify link it always says "the song is not available" like...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problemas com a conexão

Estou online e mesmo assim aprece que estou offline, apenas na aba de Navegar e de pesquisa

Newbie

Estou online e mesmo assim aprece que estou offline, apenas na aba de Navegar e de pesquisa 

SergioDavid

Roadie

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Spotify Shows: We're not able to play this video in your current location

Hi, I really loved the new addition, the shows. But unfortunatelly I am not being able to use, every time I tap on any clip, I hit this error: We're not able to play this video in your current location! It is really strange, I am able to play songs a...

Newbie

Hi,   I really loved the new addition, the shows. But unfortunatelly I am not being able to use, every time I tap on any clip, I hit this error:   We're not able to play this video in y...

chronos280

Newbie

12071 Views

14 replies

18 likes

  • 12071 Views
  • 14 replies
  • 18 likes

Superuser Contribution Download Shut Down

Hey. So there are bunch of albums I cant download. I will search an album, click download, and the app just shuts down. I thought I had too many downloads maybe but that wasnt it, because I uninstalled and reinstalled the app, which deleted everythin...

Newbie

Hey.   So there are bunch of albums I cant download.  I will search an album, click download, and the app just shuts down.   I thought I had too many downloads maybe but that wasnt...

SergioDavid

Roadie

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Memory issue

I can't download my music on SD card, there isn't any option on setting. How can resolve.

Newbie

I can't download my music on SD card, there isn't any option on setting. How can resolve.

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
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Do you still have to shuffle if you get Premium?

If you have premium, do you still have to shuffle, or will it play songs in order?

Newbie

If you have premium, do you still have to shuffle, or will it play songs in order?

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Premium member but some songs grayed out

I'm a premium family member but some songs in one of my playlists on my android phone are greyed out and won't play. Those same songs on my mac work just fine. I'm not on a trial version, I'm a paying customer, I've tried uninstalling and reinstallin...

Casual Listener

I'm a premium family member but some songs in one of my playlists on my android phone are greyed out and won't play.  Those same songs on my mac work just fine.  I'm not on a trial version,...

mbeuving

Casual Listener

564 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution The Spotify app won't let me log in even though my password is correct, and I can log in online.

Can anyone help me, I tried deleting the app and reinstalling many times, I've left a bad review on the app store, and I have asked Spotify and they have replied asking me to go here? Anyone?

Newbie

Can anyone help me, I tried deleting the app and reinstalling many times, I've left a bad review on the app store, and I have asked Spotify and they have replied asking me to go here? Anyone?

SergioDavid

Roadie

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution New layout looks unpleasant

Ive been using spotify for quite a while now, and ive always really liked the old layout [being the one with the smaller album art and the generally smaller layout] Yesterday, I reinstalled the app on my phone and the entire layout had changed to thi...

Newbie

Ive been using spotify for quite a while now, and ive always really liked the old layout [being the one with the smaller album art and the generally smaller layout]    Yesterday, I reinst...

SergioDavid

Roadie

1020 Views

1 replies

0 likes

  • 1020 Views
  • 1 replies
  • 0 likes

Missing browse and radio tabs

Ever since I updated to the latest version my browse and radio tabs have disappeared, has this happened to anyone else or anyone know how to fix it?

Newbie

Ever since I updated to the latest version my browse and radio tabs have disappeared, has this happened to anyone else or anyone know how to fix it? 

478 Views

0 replies

0 likes

  • 478 Views
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Shuffle Play doesn't shuffle songs every time

Every time I push Shuffle Play, it should randomize the playlist before playing the songs, so that it starts with different songs each time. For example, if I start Spotify with song #10 the first time, the next time it might start with #3, then with...

Casual Listener

Every time I push Shuffle Play, it should randomize the playlist before playing the songs, so that it starts with different songs each time.  For example, if I start Spotify with song #10 the fi...

niinaribena

Newbie

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Home and Radio Tab not working

Hello,Since i've changed my account from Free to Premium and updated the android application, I was no longer able to see the Home and Radio tab. I keep getting an error message that it was not able to perform that.Anyone knows why and how to fix it?...

Newbie

Hello, Since i've changed my account from Free to Premium and updated the android application, I was no longer able to see the Home and Radio tab. I keep getting an error message that it was not abl...

Guideal

Newbie

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Radio: Downvoting stopped working. Red thumbs down?

As subject says, the ability to downvote a song I don't care much for stopped working just now. I Downvoted one song, worked great, then the thumbs down went red and thus not working any longer. I have certainly not over-used the feature. What is hap...

Visitor

As subject says, the ability to downvote a song I don't care much for stopped working just now. I Downvoted one song, worked great, then the thumbs down went red and thus not working any longer. I ha...

581 Views

0 replies

0 likes

  • 581 Views
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Wifi connection shuts down as soon as I use Spotify in online mode (streaming, downloading).

Hi everybody I use Spotify on my laptop, on my HTC one and Samsung Galaxy Tab 3. On the laptop there is no problem at all. On the HTC one and the Samsung Galaxy Tab 3 the Wifi connection shuts down, as soon as I use Spotify in online mode (steaming)....

Newbie

Hi everybody   I use Spotify on my laptop, on my HTC one and Samsung Galaxy Tab 3.   On the laptop there is no problem at all.    On the HTC one and the Samsung Galaxy...

mechaileh

Casual Listener

5412 Views

5 replies

1 likes

  • 5412 Views
  • 5 replies
  • 1 likes

Android TV wont stay signed in

Every time I start up the Android TV version of Spotify I have to login. Anyone else having this issue?I'm on a Sony Bravia.

Music Fan

Every time I start up the Android TV version of Spotify I have to login. Anyone else having this issue? I'm on a Sony Bravia.

638 Views

0 replies

0 likes

Android TV login issue
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About the browse tab redesign

Hello Community, Me and a few friends of mine recently updated their Spotify Android app and saw a new redesign on the Browse tab.First of all I would like to tell that the removal of the icons on the categories and the divider deletion between conce...

Composer

Hello Community,   Me and a few friends of mine recently updated their Spotify Android app and saw a new redesign on the Browse tab. First of all I would like to tell that the removal of the ...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Home, Radio and non-playlist songs unavailable.

Android version 7.0Phone model: Samsung S7 Spotify app version: 8.4.49.462 armV7Things tried already: clear data and cache. Log out, log back in non-facebook account (using the ten digit spotify name) changed password, logged back in via facebook. Re...

Newbie

Android version 7.0 Phone model: Samsung S7  Spotify app version: 8.4.49.462 armV7 Things tried already: clear data and cache. Log out, log back in non-facebook account (using the ten di...

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
  • 0 likes

Playlist sorting options

Hello,My husband has the Samsung S8 and he is unable to sort any playlist on the spotify app. I have the Samsung S8+ and I am able to sort. Can anyone help me figure this out? We are on the same premium family plan.Thanks!

Newbie

Hello, My husband has the Samsung S8 and he is unable to sort any playlist on the spotify app. I have the Samsung S8+ and I am able to sort. Can anyone help me figure this out? We are on the sa...

641 Views

0 replies

0 likes

filter
Filter Missing Feature Do Not Update
Filter songs
sort playlist
  • 641 Views
  • 0 replies
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Spotify aign me out on offline mode...

HiSpotify sign me out randomly, when sign me out in offline mode i can't sign in. In this situation i have to delete app's data and re download all my offline songs. I'm tired download all my songs 2 times in week. What should I do?

Newbie

Hi Spotify sign me out randomly, when sign me out in offline mode i can't sign in. In this situation i have to delete app's data and re download all my offline songs. I'm tired download all my ...

397 Views

0 replies

0 likes

  • 397 Views
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