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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118184 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237931 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237931 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598811 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491294 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Songs imported from pc wont play on my phone.

Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc.Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play, I literally tried everything on youtube, and yes I d...

Visitor

Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc. Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play,...

user-removed

Not applicable

941 Views

4 replies

0 likes

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  • 4 replies
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Spotify can't connect to the internet although internet connection is very good

Good Day, I've a TrekStor Android Volkstab and I'm using the spotify app as a premium member since a few months. It works fine until recently. Since a few days it's suddenly not possible for me to listen to music or download playlists completely on t...

Newbie

Good Day,   I've a TrekStor Android Volkstab and I'm using the spotify app as a premium member since a few months. It works fine until recently.    Since a few days&...

555 Views

0 replies

0 likes

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Play, Pause, Next Song doesn't work with headset

Since the recent 4 or 5 updates to Spotify, the ability to skip songs with a wired headset has stopped working.The strange thing is that I'm able to skip songs 2-3 times, but after that nothing happens. With a Bluetooth headset, the problem is simila...

Casual Listener

Since the recent 4 or 5 updates to Spotify, the ability to skip songs with a wired headset has stopped working. The strange thing is that I'm able to skip songs 2-3 times, but after that nothing hap...

1141403358

Newbie

7454 Views

6 replies

7 likes

Android
button controls
headset
SamsungS8
skip song
  • 7454 Views
  • 6 replies
  • 7 likes

Problème gestion musique en voiture

Bonjour, Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la possibilité de changer les musiques depuis le poste ou les comma...

Newbie

Bonjour,   Depuis quelques jours j'ai des soucis avec Spotify dans ma voiture. J'arrive me connecter en bluetooth avec l'application mais les titres ne s'affichent plus et je n'ai plus la poss...

2463 Views

0 replies

3 likes

  • 2463 Views
  • 0 replies
  • 3 likes

Device regullary logouts and removes local cache

Hi,I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with low internet connection i have local cache on internal ...

Newbie

Hi, I have a problem, I have a tablet with Android 7.1 mount in my car. It's almost all the time connected to the internet, but because sometimes I go for trips through mountains or villages with lo...

540 Views

0 replies

0 likes

  • 540 Views
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  • 0 likes

Download over cellular off, still downloads over cellular

I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day.I'm running:Spotify 8.4.19.792 armV7Android 7.0Samsung Galaxy A5 2017Samsung Experience 8.1As this turned ...

Regular

I just noticed that Spotify has ignored the setting "download over cellular" burning through 1,6 GB of data (almost my monthly bundel) in a day. I'm running: Spotify 8.4.19.792 armV7 Android ...

pnkjones

Newbie

5387 Views

9 replies

11 likes

  • 5387 Views
  • 9 replies
  • 11 likes

Spotify randomly skips to next track. It will not finish a single song no more.

I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and so on. Spotify will not finish a single song no more...

Regular

I have this annoying problem. When playing a track list, Spotify suddenly starts skipping to the next track after a couple of seconds playing. Sometimes it even skips instantly to the next song and s...

SebLP

Newbie

45774 Views

13 replies

5 likes

  • 45774 Views
  • 13 replies
  • 5 likes

New Spotify UI - make it optional

Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts. So, apart from the fact that a square cover does not fit into a rectangular design, and all the Titles are now ugly cropped, also the function to switc...

Regular

Since this week I have this ugly new Spotify Design in the app, but only, if I'm playing Podcasts.  So, apart from the fact that a square cover does not fit into a rectangular design, and all t...

1775 Views

0 replies

0 likes

  • 1775 Views
  • 0 replies
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Can't play certain artists on Android Phones.

For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore).When I select any track by one of those artists, the now playing bar in the bottom of the app disappears. When I choose "Shuf...

Visitor

For a few weeks now I am not able to play some artists (examples: The National, The Decemberists, Bohren & Der Club of Gore). When I select any track by one of those artists, the now playing bar...

user-removed

Not applicable

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Cannot switch with Device Connect

Android version: 8.4.49.462 armV7Work PC version: 1.0.77.338.g758ebd78Home PC Version: 1.0.77.338.g758ebd78 I accidentally switched playing device from Android to my work PC and I had no longer been able to switch it back. Playback (I think) did not ...

Newbie

Android version: 8.4.49.462 armV7 Work PC version: 1.0.77.338.g758ebd78 Home PC Version: 1.0.77.338.g758ebd78     I accidentally switched playing device from Android to my work PC and ...

447 Views

0 replies

0 likes

  • 447 Views
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Audio quality keeps resetting itself back

I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It can be occuring in even a session or in a relaunch. ...

Casual Listener

I cant set the quality that i want to. Its just dont allow me to do it. When i change it even if i dont relaunch spotify, it sets itself to auto quality streaming and normal quality downloading. It c...

reauxi

Casual Listener

1297 Views

2 replies

3 likes

  • 1297 Views
  • 2 replies
  • 3 likes

Small bug when I manually start a song

Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?

Casual Listener

Hey!   In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?

ticked_off

Casual Listener

1368 Views

6 replies

2 likes

  • 1368 Views
  • 6 replies
  • 2 likes

Solved!! How to Stop Controls on Lock Screen?

HiI'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing the phone in my bag/pocket. How can I prevent the controls on...

Casual Listener

Hi I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen.   Several times I have selected "play" when placing...

user-removed

Not applicable

26456 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Im offline

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

Newbie

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

654 Views

0 replies

0 likes

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Solved!! Won't let me log in

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

Casual Listener

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

harveyjay73

Newbie

276251 Views

46 replies

8 likes

  • 276251 Views
  • 46 replies
  • 8 likes

Offline all the time. Offline mode is turned off

I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing works. Please help me

Newbie

I've tried everything. Uninstall. Clear cache. Login with account number.    Can only access my own playlist and listen to them only. And yes it is streaming online.   Nothing work...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Daily mix disappear after premium.

The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android and Windows pc.

Casual Listener

The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium.  Is this a bug?    I have the same issue on both android an...

NewUserAlex

Casual Listener

668 Views

2 replies

0 likes

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  • 2 replies
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no shuffle or repeat on spotify weekly?

the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back

Casual Listener

the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back

686 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Album Picture

Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps.How did i can see the pictures of the albums ?

Newbie

Hi. (Sorry for my english, i'm french :/)   On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps. How did i can see the pictures ...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
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Android Wear 2.0 App won't play / pause

After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause button. I can't pause or play the current song via...

Casual Listener

After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause...

sarpdoruk

Casual Listener

3173 Views

11 replies

2 likes

  • 3173 Views
  • 11 replies
  • 2 likes