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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854603 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 854603 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20421 Views
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  • 20421 Views
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[Chromecast] Crash when i play Playlist-radio

Hello my Chromecast Connection always crash when i play a Radio of an Playlist.I only can reproduce this on Android Smartphone/Tablet with newest Version.On Windows/Ubunut 16.04 it works fine. GreetingsChristian

  • Casual Listener
  • Hello my Chromecast Connection always crash when i play a Radio of an Playlist. I only can reproduce this on Android Smartphone/Tablet with newest Version. On Windows/Ubunut 16.04 it works fine. &...
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  • Android
    bug
    chromecast
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Thumbs status carries forward.

When I am listening to the radio and thumb down a song, the next song that comes up shows a thumbs down and I can't change it. If I thumb up a song, the next song that comes up shows a thumbs up and I can't change it. The only way to see the correct ...

  • Regular
  • When I am listening to the radio and thumb down a song, the next song that comes up shows a thumbs down and I can't change it. If I thumb up a song, the next song that comes up shows a thumbs up and ...
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  • Song showing last song's thumb choice
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All songs deleted

I had all my songs in my SD card. Everything was working just fine until a random SD card connectivity error occured. Error was saying can't read the SD card. I wanted to check the error and went into Spotify to check the status of songs (wanted to s...

  • Casual Listener
  • I had all my songs in my SD card. Everything was working just fine until a random SD card connectivity error occured. Error was saying can't read the SD card. I wanted to check the error and went int...
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All downloaded tracks deleted.. again

Dear developers,It has been 2 years since I started using Spotify Premium and I will finally report a problem that has been annoying me too much now. I've used the app on my Oneplus One most of the time, and every month or so, I found my entire libra...

  • Newbie
  • Dear developers, It has been 2 years since I started using Spotify Premium and I will finally report a problem that has been annoying me too much now.  I've used the app on my Oneplus One most...
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  • 113 Views
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Question about streaming and downloading.

Hello, I plan to getting a spotify premium for myself and share the account with another friend. I have read that we can both login on Spotify but no more than ONE person can stream music at the same time. My question is, If I set a few albums on dow...

  • Casual Listener
  • Hello, I plan to getting a spotify premium for myself and share the account with another friend. I have read that we can both login on Spotify but no more than ONE person can stream music at the same...
  • P_G1
  • Casual Listener
  • 233 Views
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  • 233 Views
  • 4 replies
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Spotify will not open

We lost power to our house. After it was restored Spotify will not open on our Samsung smart TV. Any ides please

  • Newbie
  • We lost power to our house. After it was restored Spotify will not open on our Samsung smart TV. Any ides please 
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  • 119 Views
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My playlists are gone!

That! I have a trouble with my account, then i restar my password! But when im in again on my account, all of my playlist are gone! But if i search my public ones, i can see it AND modified, but in the playlist section i cant see it? Some help?

  • Newbie
  • That! I have a trouble with my account, then i restar my password! But when im in again on my account, all of my playlist are gone! But if i search my public ones, i can see it AND modified, but in t...
  • Joe
  • Community Legend
  • 135 Views
  • 1 replies
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  • 135 Views
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Downloading songs

Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "songs" list (which I assume is where all my downloaded...

  • Casual Listener
  • Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "son...
  • Joe
  • Community Legend
  • 317 Views
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  • 317 Views
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Solved!! last.fm error: wrong username or password.

Hi,Since I installed spotify on my new phone, I get an error when trying to activate last.fm scrobbling. It tells me "wrong username or password" while the same credentials work fine on the last.fm website. I already changed my password but no change...

  • Casual Listener
  • Hi, Since I installed spotify on my new phone, I get an error when trying to activate last.fm scrobbling. It tells me "wrong username or password" while the same credentials work fine on the last....
  • ruyaguilar
  • Newbie
  • 14100 Views
  • 19 replies
  • 2 likes
  • Android
    last.fm
  • 14100 Views
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Spotify Disconnects Bluetooth

I'm using an Android phone and a bluetooth speaker. They connect fine, and if I go on YouTube or any other app it plays through the bluetooth speaker without any problems. As soon as I open Spotify and play a song, a message shows saying: 'Bluetooth ...

  • Newbie
  • I'm using an Android phone and a bluetooth speaker. They connect fine, and if I go on YouTube or any other app it plays through the bluetooth speaker without any problems.   As soon as I open ...
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  • 833 Views
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Solved!! Profile pic

How can I put up a profile pic without logging with Facebook? Thanks to whoever will reply to this

  • Casual Listener
  • How can I put up a profile pic without logging with Facebook? Thanks to whoever will reply to this 
  • anna000
  • Casual Listener
  • 495 Views
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  • 495 Views
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Can't log in on Android ('You are currently offline')

Hi everyone, app worked fine for months. As I opened it today it prompted me to log in - which is weird since I didn't actively log out the last time (I never do). Upon entering my correct credentials the app tells me I need to go online because I'm ...

  • Newbie
  • Hi everyone,   app worked fine for months. As I opened it today it prompted me to log in - which is weird since I didn't actively log out the last time (I never do). Upon entering my correct c...
  • Deynon-gb
  • Newbie
  • 324 Views
  • 1 replies
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  • 324 Views
  • 1 replies
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Spotify strategy

Why spotify allows to stream music wireless via air play (from apple devices) but does not allow to play via dlna (android devices)?Spotify requires spotify connect but it does not apply to apple - using apple you do not need spotify connect to use y...

  • Newbie
  • Why spotify allows to stream music wireless via air play (from apple devices) but does not allow to play via dlna (android devices)? Spotify requires spotify connect but it does not apply to apple -...
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  • 501 Views
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Last.FM won't connect/scrobble on GS7

So I've been using Last.FM on both my desktop and phone for a while now but I decided to reinstall Spotify on my phone because I was having issues with something else and now it won't scrobble. I'm logging in with the correct account info but it won'...

  • Regular
  • So I've been using Last.FM on both my desktop and phone for a while now but I decided to reinstall Spotify on my phone because I was having issues with something else and now it won't scrobble. I'm l...
  • SuicidalKittens
  • Regular
  • 293 Views
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  • 293 Views
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How I can test the new interface?

Hi! I wish know, how I can test the new interface and help the Spotify with a Feedback, I am Web Designer. Thanks u.

  • Newbie
  • Hi! I wish know, how I can test the new interface and help the Spotify with a Feedback, I am Web Designer. Thanks u.
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  • 167 Views
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Spotify Connect - Multiple Speakers/Devices

Since this day, without any software updates i cannot connect my Spotify apps, from my Samsung galaxy S7 and my Samsung Tab2 with my Harman Kardon BDS 280.The HK 280 Is in the same Wifi range and network. All other Wifi applications on my HK BDS 280 ...

  • Newbie
  • Since this day, without any software updates i cannot connect my Spotify apps, from my Samsung galaxy S7 and my Samsung Tab2 with my Harman Kardon BDS 280. The HK 280 Is in the same Wifi range and n...
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  • 162 Views
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Avatars

I uploaded a picture two times as an avatar. How can I delete one of my photos?Thanks to whoever will reply to this.

  • Casual Listener
  • I uploaded a picture two times as an avatar. How can I delete one of my photos? Thanks to whoever will reply to this.
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  • 159 Views
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Solved!! Why are some songs on desktop not available on mobile?

I've noticed that I can find songs on the desktop app that I can't listen to on mobile. Is there a reason why?

  • Casual Listener
  • I've noticed that I can find songs on the desktop app that I can't listen to on mobile. Is there a reason why?
  • a1arming
  • Casual Listener
  • 266 Views
  • 2 replies
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  • 266 Views
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Spotify on Android TV disables Sreensaver

I'm really liking the Spotify app on my Android TV, but I do have one annoying problem with it. The Spotify app disables the screensaver on my TV, and the same static screen in Spotify will therefore be on for as long as I play music. Please stop dis...

  • Visitor
  • I'm really liking the Spotify app on my Android TV, but I do have one annoying problem with it. The Spotify app disables the screensaver on my TV, and the same static screen in Spotify will therefore...
  • user-removed
  • Not applicable
  • 3477 Views
  • 1 replies
  • 5 likes
  • 3477 Views
  • 1 replies
  • 5 likes