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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194593 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194593 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535853 Views

78 replies

3 likes

  • 535853 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439407 Views

565 replies

37 likes

Account
Free
  • 439407 Views
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  • 37 likes

App is downloading even if download is set to off

As one can see in the images attached Spotify is still downloading data despite downloading via cellular being set to off. This was not happening before. Setting Spotify to offline mode every time that I change between WiFi and 4G doesn't seem like a...

Newbie

As one can see in the images attached Spotify is still downloading data despite downloading via cellular being set to off. This was not happening before. Setting Spotify to offline mode every time th...

321 Views

0 replies

0 likes

  • 321 Views
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Solved!! How do I stop automatically downloading all saved songs onto phone

I dont have much memory on my phone to save all the songs I have on my desktop library. I want to be able to keep all the songs in the library on my desktop and limit which albums I download onto my phone, but whenever I open the app on my phone it a...

Newbie

I dont have much memory on my phone to save all the songs I have on my desktop library. I want to be able to keep all the songs in the library on my desktop and limit which albums I download onto my ...

kylu

Newbie

117660 Views

9 replies

1 likes

  • 117660 Views
  • 9 replies
  • 1 likes

offline play queue

Hi, my android phone stopped allowing me to add tracks to my queue when offline a few days ago. It won't let me see the menu (the three dots next to a track) when offline at all anymore. I've never had this problem before. Could any of you guys help?

Newbie

Hi, my android phone stopped allowing me to add tracks to my queue when offline a few days ago. It won't let me see the menu (the three dots next to a track) when offline at all anymore. I've ne...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

REPORTING MOD VERSION STILL WORKING

I want to report a mod version of spotify still working. 

Casual Listener

I want to report a mod version of spotify still working.  

Zalvo

Casual Listener

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!! SD card destroyed

Was just testing the last update and used the function to transfer my music to the SD.The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions.Now my phone won't detect my SD card neither my comp...

Casual Listener

Was just testing the last update and used the function to transfer my music to the SD. The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions...

DryyIce

Newbie

8551 Views

9 replies

5 likes

sd card
  • 8551 Views
  • 9 replies
  • 5 likes

[Android wear/WearOS] Connection problems with Huawei Watch 2

Hi all.I bought a Huawei Watch 2 one week ago and I'm having some trouble with the spotify app on the watch: when I open the application it say "connection failed".I've tried everything, clear cache, unistall the application, reset the watch, but the...

Newbie

Hi all. I bought a Huawei Watch 2 one week ago and I'm having some trouble with the spotify app on the watch: when I open the application it say "connection failed". I've tried everything, clear ca...

dimemil

Newbie

1378 Views

1 replies

0 likes

  • 1378 Views
  • 1 replies
  • 0 likes

Unable to play in Malaysia

Google Play store says not available in your country. I stay in Malaysia.

Newbie

Google Play store says not available in your country. I stay in Malaysia. 

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Solved!! Samsung Galaxy s8

Got my sexy new s8 on the 19th but spotify keeps shutting off during regular playing. Sometimes I can listen to music for 10 minutes... other times a half hour... a few times I got lucky and got a few hours out of it. Wondering if it's a compatibilit...

Regular

Got my sexy new s8 on the 19th but spotify keeps shutting off during regular playing. Sometimes I can listen to music for 10 minutes... other times a half hour... a few times I got lucky and got a fe...

Whoateyou

Newbie

45647 Views

29 replies

0 likes

  • 45647 Views
  • 29 replies
  • 0 likes

Modo de reproduçao

Quero saber como usa o modo Stranger Things e o behind the lyrics 

Newbie

Quero saber como usa o modo Stranger Things e o behind the lyrics 

Bittencourt

Spotify Star

1013 Views

1 replies

0 likes

  • 1013 Views
  • 1 replies
  • 0 likes

Removing multiple songs from songs list or playlists

Is there a way of deleting multiple songs at a time in the android app? I find it really annoying deleting a lot of songs one by one.

Casual Listener

Is there a way of deleting multiple songs at a time in the android app? I find it really annoying deleting a lot of songs one by one.

pokerbucs1981

Casual Listener

3506 Views

2 replies

1 likes

  • 3506 Views
  • 2 replies
  • 1 likes

Superuser Contribution Störung

Hallo, jedesmal wenn ich musik hören will. Und schon 10-20 liedwr durch habe geht spotify nicht mehr für ein paar stunden. Dann höre ich wideder und mitten im lied geht spotify wieder auf störung

Newbie

Hallo, jedesmal wenn ich musik hören will. Und schon 10-20 liedwr durch habe geht spotify nicht mehr für ein paar stunden.  Dann höre ich wideder und mitten im lied geht spotify wieder auf stör...

JulianA_Bogota

Roadie

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de naviguer sur l'app...

Bonjour, depuis un peu moins d'une semaine mon appli Spotify ne marche plus du tout correctement !Quand je me connecte sur l'accueil j'ai ce message qui s'affiche :"Désolé, une erreur s'est produite."Je ne peux lancer aucun titre dans ma bibliothèque...

Newbie

 Bonjour, depuis un peu moins d'une semaine mon appli Spotify ne marche plus du tout correctement ! Quand je me connecte sur l'accueil j'ai ce message qui s'affiche : "Désolé, une erreur s'est...

JulianA_Bogota

Roadie

935 Views

1 replies

0 likes

  • 935 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se para la música sola

Recién abro la app y se pone super lenta incluso con red wifi y buena señal, luego de 1 minuto se para en pausa sola y tengo que volver a ponerla con mucha paciencia, por lo lenta. Ya reinicié, actualicé y nda sucede. Todo igual. Tengo spotify premiu...

Newbie

Recién abro la app y se pone super lenta incluso con red wifi y buena señal, luego de 1 minuto se para en pausa sola y tengo que volver a ponerla con mucha paciencia, por lo lenta. Ya reinicié, actua...

JulianA_Bogota

Roadie

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

User interface change?

Hiya long time user and supporter of Spotify here. I use the app on My phone a Samsung Galaxy S7 edge. My app has just updated and the UI when looking at a playlist or playing track when the phone is in landscape has changed. The playlist UI shows th...

Newbie

Hiya long time user and supporter of Spotify here. I use the app on My phone a Samsung Galaxy S7 edge. My app has just updated and the UI when looking at a playlist or playing track when the phone is...

1786 Views

0 replies

0 likes

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Siempre que pongo la calidad en extrema está se revierte despues de unos minutos

Siempre que pongo la calidad en extrema ya sea en streaming o en descargas está se revierte despues de unos minutos de escuchar musica, es muy molesto porque tengo que desinstalar e instalar de nuevo la aplicación y descargar nuevamente mis playlists...

Newbie

Siempre que pongo la calidad en extrema ya sea en streaming o en descargas está se revierte despues de unos minutos de escuchar musica, es muy molesto porque tengo que desinstalar e instalar de nuevo...

432 Views

0 replies

1 likes

  • 432 Views
  • 0 replies
  • 1 likes

Music Quality Always Reverts Back to Auto

Hi, I'm getting sick and tired of the Spotify app always reverting my default music quality to Automatic. I always set it to Extreme and before this it has work flawlessly but now it seems to revert back to Auto everytime I change the equaliser setti...

Newbie

Hi, I'm getting sick and tired of the Spotify app always reverting my default music quality to Automatic. I always set it to Extreme and before this it has work flawlessly but now it seems to revert ...

user-removed

Not applicable

692 Views

1 replies

2 likes

  • 692 Views
  • 1 replies
  • 2 likes

Playback Paused - Your account is in use somewhere else.

Has anyone received this message?I am the only one using my account. I have logged into my desktop computer on spotify and clicked "log out on all devices", I have changed my password, deleted the app and re-downloaded, and yet it continously stops p...

Newbie

Has anyone received this message? I am the only one using my account. I have logged into my desktop computer on spotify and clicked "log out on all devices", I have changed my password, deleted the ...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stopped because account is used by another unit

Hi. Since 2 days ago my spotify stop when I playing music after randomly 5 to 10 sec, and telling that my account is used by another unit. I have logged in to my account and changed my passsword and logged out for all unit. The problem is still there...

Casual Listener

Hi. Since 2 days ago my spotify stop when I playing music after randomly 5 to 10 sec, and telling that my account is used by another unit. I have logged in to my account and changed my passsword and ...

docl

Newbie

2054 Views

3 replies

0 likes

  • 2054 Views
  • 3 replies
  • 0 likes

Playlist sorting on Android does not ignore articles (such as "The", "A" and others)

A few days ago I noticed in my Android had sorted my playlists while ignoring articles in song names, but yesterday this happened again and it came back to taking articles in song names to sort it when sorting by title. This does not happen on Deskto...

Casual Listener

A few days ago I noticed in my Android had sorted my playlists while ignoring articles in song names, but yesterday this happened again and it came back to taking articles in song names to sort it wh...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Artist page

On my android, using a nexus 5 with android 8.1.0 with the latest Spotify version, the artist page seems to be broken... When I'm on a song I click view artist, and then a site comes up telling me that I'm offline, what I'm not. I'm connected to a ne...

Regular

On my android, using a nexus 5 with android 8.1.0 with the latest Spotify version, the artist page seems to be broken... When I'm on a song I click view artist, and then a site comes up telling me th...

oemel09

Regular

1027 Views

7 replies

0 likes

  • 1027 Views
  • 7 replies
  • 0 likes