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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201799 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201799 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546152 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454035 Views

571 replies

38 likes

Account
Free
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  • 571 replies
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My Spotify on android phone

My Spotify was set for offline use and somehow I was logged out tried to get back into the app and says, ' you are set for offline mode please reconnect but it won't open my home page at all so I can do that so can anyone help me to get back on my Sp...

Casual Listener

My Spotify was set for offline use and somehow I was logged out tried to get back into the app and says, ' you are set for offline mode please reconnect but it won't open my home page at all so I can...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
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Unknown device taking control of my spotify and changing my lists

When I'm using spotify, my music will stop and show it's being used on a device I do not own. My music has been deleted amd new items are being added. I have removed the mew content and it reappears within a half hour.I've tried the sign out of every...

Newbie

When I'm using spotify, my music will stop and show it's being used on a device I do not own. My music has been deleted amd new items are being added. I have removed the mew content and it reappears ...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Shuffle/Loop replaced with Like/Dislike

I love Weekly Discover from Spotify. Recently, after the latest update, the Shuffle/Loop options were replaced with Like/Dislike. It used to be simple but now i have to download the songs I want to loop just so i can loop the songs elsewhere. Can any...

Casual Listener

I love Weekly Discover from Spotify. Recently, after the latest update, the Shuffle/Loop options were replaced with Like/Dislike. It used to be simple but now i have to download the songs I want to l...

603 Views

0 replies

2 likes

  • 603 Views
  • 0 replies
  • 2 likes

PIERDO TODAS MIS DESCARGAS Y SE CIERRA MI SESIÓN INESPERADAMENTE.

Tengo una cuenta PREMIUM descargo 800 canciones en la memoria externa (explandible) de mi celular, y ocupa aprox. 10Gb que es.menos de las 3/4 partes del total de la memoria expandible, y al pasar uno o dos dias escuchando por bluetooth en el auto en...

Visitor

Tengo una cuenta PREMIUM descargo 800 canciones en la memoria externa (explandible) de mi celular, y ocupa aprox. 10Gb que es.menos de las 3/4 partes del total de la memoria expandible, y al pasar un...

blackcatone

Newbie

13125 Views

10 replies

11 likes

  • 13125 Views
  • 10 replies
  • 11 likes

spotify works on mobile data connection,but doesnt on wifi connection

i paid for my premium account,but starting from yesterday, April 12th 2018,my spotify has stopped working. it said 'logging in....' but didnt login at all on wifi connection. but when i tried on the mobile data connection, it did login. why is this h...

Newbie

i paid for my premium account,but starting from yesterday, April 12th 2018,my spotify has stopped working. it said 'logging in....' but didnt login at all on wifi connection. but when i tried on the ...

572 Views

0 replies

0 likes

  • 572 Views
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Unable to play videos at all

Unable to play videos at all even after changing country and/or using a VPN

Newbie

Unable to play videos at all even after changing country and/or using a VPN

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Useless download

My songs that i've downloaded always gone everytime i closed the app, is it just me or mayb alsoe happen to someone else

Newbie

My songs that i've downloaded always gone everytime i closed the app, is it just me or mayb alsoe happen to someone else 

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Spotify deleting downloaded music

Just purchased a new Galaxy S9+, and it appears Spotify keeps deleting any music I download to my SD card. This is the same exact SD card I had in my LG V20 and I never had this problem. I had deleted everything before loading the SD card into my S9+...

Newbie

Just purchased a new Galaxy S9+, and it appears Spotify keeps deleting any music I download to my SD card. This is the same exact SD card I had in my LG V20 and I never had this problem. I had delete...

730 Views

0 replies

0 likes

  • 730 Views
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Tu configuración actual está establecida en modo offline

No puedo iniciar sesión desde mi LG por estar en modo offline, me da la opción de conectarme pero no da resultado, este problema lo tengo ya desde hace un mes.

Newbie

No puedo iniciar sesión desde mi LG por estar en modo offline, me da la opción de conectarme pero no da resultado, este problema lo tengo ya desde hace un mes.

2729 Views

0 replies

6 likes

  • 2729 Views
  • 0 replies
  • 6 likes

Playlist name

After updating to a Premium Account I realized that every time I create a Playlist I have to add a name for it. I don't know If this ist really an issue with Premium or Just a new "Feature"... But I liked It better when the Name of the Playlist was J...

Newbie

After updating to a Premium Account I realized that every time I create a Playlist I have to add a name for it. I don't know If this ist really an issue with Premium or Just a new "Feature"... But I ...

1012 Views

0 replies

0 likes

  • 1012 Views
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Superuser Contribution Have to log out everytime.

I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. Then I have to log in everytime I open the app..Huh? T...

Newbie

I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. The...

SergioDavid

Roadie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads

I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.

Newbie

I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.

SergioDavid

Roadie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorry, something went wrong - Android

I get this message when I access Home or Radio. I've unistall this app. I've factory reset in my phone... Nothing worked.But, the rest works. Android 8.1

Newbie

I get this message when I access Home or Radio.   I've unistall this app.  I've factory reset in my phone...   Nothing worked. But, the rest works.  Android 8.1  

SergioDavid

Roadie

947 Views

1 replies

0 likes

  • 947 Views
  • 1 replies
  • 0 likes

Songs play Randomly on S8

Hey! I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all devices again. Does anyone else have this problem? Can you help...

Casual Listener

Hey!   I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all dev...

mfcodonoso

Newbie

641 Views

2 replies

2 likes

  • 641 Views
  • 2 replies
  • 2 likes

Music changed and stop playing through my device.

I was listening to one of my usual playlists at work, when suddenly the song skips to this entirely different playlist I've never played before. What's worse is that this song in particular was a less-than-appropriate rap song that anyone could have ...

Newbie

I was listening to one of my usual playlists at work, when suddenly the song skips to this entirely different playlist I've never played before. What's worse is that this song in particular was a les...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
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Solved!!Superuser Contribution Spotify crashes when I turn of the screen

Hello everybody, since the last update Spotify seems to crash when I turn of the screen: The music stops approximately 30 seconds after I turn of the screen. Then, after I turn it back on the app restarts. This is independent from the screen lock. Wh...

Regular

Hello everybody,   since the last update Spotify seems to crash when I turn of the screen: The music stops approximately 30 seconds after I turn of the screen. Then, after I turn it back on th...

GMelanie

Newbie

24474 Views

16 replies

2 likes

  • 24474 Views
  • 16 replies
  • 2 likes

Solved!! Google Assistant / ok google still not working

On Android 7, Moto g5 plus, voice search on Google assistant opens Spotify but won't directly play anything. This seems to be a common problem that isn't being addressed by Spotify, when will it be fixed? Im a Spotify premium subscriber. It makes voi...

Regular

On Android 7, Moto g5 plus, voice search on Google assistant opens Spotify but won't directly play anything. This seems to be a common problem that isn't being addressed by Spotify, when will it be f...

fedezari

Casual Listener

41636 Views

15 replies

1 likes

  • 41636 Views
  • 15 replies
  • 1 likes

Application opens randomly on samsung s9

I am considering getting premium, but sometimes when I unlock my phone I am greeted by spotify. I didn't open it, but it is there. I use multiple bluetooth devices that I may connect randomly, one is a motorcycle headset and another is a smartwatch t...

Newbie

I am considering getting premium, but sometimes when I unlock my phone I am greeted by spotify.  I didn't open it, but it is there.  I use multiple bluetooth devices that I may connect rand...

487 Views

0 replies

1 likes

  • 487 Views
  • 0 replies
  • 1 likes

Storage space for 2800 songs playlist

Hello everyone !! I have a little question. If I subscribe to Spotify Premium, could you tell me approximately how much storage space in Mega Bytes can I use on my Android cell if I download my playlist of 2,800 songs for offline listening? many than...

Casual Listener

Hello everyone !! I have a little question. If I subscribe to Spotify Premium, could you tell me approximately how much storage space in Mega Bytes can I use on my Android cell if I download my playl...

676 Views

0 replies

0 likes

  • 676 Views
  • 0 replies
  • 0 likes